How to Respond What to Do in Case of Fire or Emergency Evacuation to a Bomb Threat In the Event When the fire alarm sounds or when told to do so, Procedure for Disabled • If you receive a phone call bomb threat, listen all persons must clear out of the building of an Emergency carefully and write down everything that is said, using the following steps: or Injured Persons METROPOLITAN starting with the exact time of the call. 1. Turn off equipment (or follow specific written During a fire or an emergency, disabled To report emergency situations, • Keep the caller talking as long as possible and ask instructions for your area) or injured persons should enter the CAMPUS to receive immediate response to questions such as where the bomb is located, when nearest stairwell and wait for help. 2. Act promptly and do not delay for belongings emergencies or to simply speak with it will go off and what type of bomb it is. or friends Firefighters and emergency safety • Determine caller characteristics, such as age, Campus Police: 3. Exit calmly along your assigned route or to the personnel will check stairwells and gender and whether the person has an accent. nearest exit evacuate the injured and the disabled • Listen for background noises: other voices, traffic, 4. Walk away from the building and proceed to a persons. Only under conditions of airplanes, trains, machinery, music, etc. safe area or your predetermined gathering area immediate danger should others attempt Dial 4325 • Call Police dispatch at extension 4325 immediately EMERGENCY rescue of disabled or injured individuals. after finishing the call. 5. Stay away from building utility areas and all fire-fighting equipment and hydrants • Do not use cell phones for any reason. 6. Leave all vehicles – do not move them unless To report medical emergencies PROCEDURE directed to do so How to Respond and receive immediate response from 7. Remain in a designated safe area or your IN CASE OF FIRE IF YOU ENCOUNTER Campus Police and local EMS rescue teams: predetermined gathering area. DO NOT DO NOT USE ELEVATORS A SUSPICIOUS PACKAGE re-enter the building. GUIDE Stay in one gathering place so it will be easier to USE STAIRWELLS • Remain calm. verify your safety or find you if you are needed. Dial 4911 FOR FACULTY, STAFF • Stay away from the package. AND STUDENTS • DO NOT allow anyone to handle or go near the package. For fires that do not allow • If a suspicious package is discovered while Designated Parking Lot Evacuation Areas time to call Campus handling, avoid dropping, throwing, or any other Cuyahoga Community College Police, use fire alarm abrupt movement; gently set the package down in Metropolitan Campus boxes located throughout a secluded area that has been evacuated. 2900 Community College Ave., Cleveland, OH 44115 campus buildings. • DO NOT use any mobile telephones, radios, or other wireless devices around the package. l = Designated congregation points outside each campus building. Designated Parking Lot COMMUNITY COLLEGE AVENUE Campus Area Evacuation Area Call Campus Police at extension 4325 LOT l l LOT Buildings & Grounds Lot 1 • State the location of the package and provide 2 LOT 4 MAM Woodland Ave. 3 l LOT 9 a description. MBA l HEALTH TECHNOLOGY North side Lot 3 • Stay on the phone until released by the dispatcher. CAREERS & LEARNING TION LOT South side E. 30th St. Staff: Working with the • If you touched the package, immediately wash SCIENCES CENTER MBA 1 MHCS MTLC MCC E. 30th St. TION CENTE R EAST 33 EAST 30

DMINISTRA Media Regarding an your hands, arms, etc. with soap and water for BUSINESS & A l MCCA Woodland Ave. 15 minutes. EAST 22 l NORTH CONCORSE (GARAGE LEVEL) MHCS MSS MCC RECREA rd th Emergency STREET l STREET l BUILDINGS& STUDENT CAMPUS MRC East side Lot 1

nd GROUNDS SERVICES CENTER Communicating with media and other external STREET l l West side Lot 3 SOUTH CONCOURSE (GARAGE LEVEL) MLA Woodland Ave. as well as internal audiences is the responsibility l of the College Marketing & Communications LOT MTA MMC Woodland Ave. THEATRE ARTS RIUM (M&C) Department. M&C staff members are 7 & MEDIA l MRC ® MLA CENTER MAM Tri-C Campus Police is well prepared A UDI TO East side Athletic Field trained to work with the media in emergency UTCl MMC ARTS & for emergency situations. However, it is LIBERAL ARTS UNIFIED MUSIC West side E. 30th St. situations. LOT MCCA LOT imperative for faculty, staff and students TECHNOLOGIES MSS Lot 1 8 CENTER TOMMY ADVANCED 11 Employees contacted by reporters during to be aware of what to do in the event of an LiPUMA TECHNOLOGIES MTA Woodland Ave. an emergency must refer inquiries to one of LOT LOT CENTER FOR LOT CENTER emergency at the College. This Emergency 6 CREATIVE ARTS 5 l MTLC Lot 3 7 l the following: Procedure Guide provides faculty, staff WOODLAND AVENUE UTC Lot 1 • M&C person on-site during an emergency and students at the Metropolitan Campus LOT with detailed information regarding • M&C at extension 4436 or 4322 10 emergency protocol. Reporting an Emergency How to Respond For information on campus closures call 866-989-2578. Severe Weather Conditions, Please note: All calling instructions in this guide are When an active shooter Earthquake and Tornadoes written for use with campus phones. College closings will also be listed on www.tri-c.edu or my Tri-C space. Campus Police continually monitors weather conditions. is in your vicinity When weather conditions are a danger, Campus Police will Safety services help best when given vital information Tri-C Alert is a mass notification system authorized representative when conditions are safe to re- notify faculty, staff and students of what action to take. quickly and clearly. When dialing extension 4325 or 1. EVACUATE that will automatically send a message to the Alert enter the building. Do not re-enter evacuated areas until 4911 you should: In the event of an earthquake: • Prevent individuals from entering an area phone number you provide. Students and employees given permission to do so. will be reminded to enter updated contact information • Take shelter under a table or similar shielding structure 1. State your name where the active shooter may be If skin/eye contact is made with a toxic or corrosive for an Alert phone number when they sign on to • Avoid windows, storage or equipment racks, shelves • Have an escape route and plan in mind my 2. Give the extension from which you are calling Tri-C space. Follow the prompts to enter current contact substance, immediately: and dangerous chemicals and equipment Look on the label by the handset cradle or on • Leave your belongings behind information. • Dial extension 4325 to report the situation. • Follow campus response team directions once the the digital display screen for the extension • Flush the affected area with water for at least 15 minutes quake has ended Circumstances may require the College to close one 3. State the type of emergency 2. HIDE OUT • Consult with responding personnel to determine if • Hide in an area out of the shooter’s view or more of the campuses, sites or the entire district. further medical attention is deemed necessary In the event of a tornado warning: 4. Give the location of the emergency Emergency closing announcements will be broadcast • Lock doors to your hiding place and/or blockade • Avoid windows, storage or equipment racks, shelves Start with the campus you are on, then provide over local electronic media, including television and Attention Laboratory Students: and dangerous chemicals and equipment door with heavy furniture At the beginning of each semester, all laboratory students the building and room number radio stations. Messages will be sent to students, • Listen and respond to the announcement made by • Silence your cell phone and/or pager faculty and staff via the Tri-C Alert emergency should familiarize themselves with all laboratory safety 5. Provide assessment of services needed Campus Police to proceed to a protected area in the notification system. STUDENTS: When you register rules, equipment and procedures. lower level of the building Share if you think the situation calls for an 3. TAKE ACTION for classes, please remember to update your “Alert” • Once conditions are safe, turn off equipment and await ambulance, the fire department, the police, etc. • Swarm the attacker and attempt to control information through my Tri-C space. Medical further directions 6. Unless you must leave, stay on the phone to their limbs In the event of injury or illness: Note: Storms that create tornadoes generally allow allow further direct communication • Act aggressively as possible against him/her Procedures for Various • Dial extension 4911 to report the injury or illness enough time for the following: • Interfere with their ability to harm you • Follow steps in this guide on Reporting an Emergency Alert Storms with tornadoes are possible Emergency Call Stations: Types of Emergencies Campus Police and appropriate response personnel will Watch Storms that may produce tornadoes are Another Way to Report an Fire provide immediate support. Call 911 when it is safe to do so. in the area Emergency In the event of a fire large enough to activate the Warning A tornado has been spotted or indicated sprinkler systems, the alarms will automatically sound. Located throughout campus Acts of Violence on radar – take immediate shelter All alarms are linked to a main notification system in the Violence is any act of physical, verbal or psychological buildings, Emergency Call Campus Police Office. Fire alarms are building-specific. Severe rain/hail storms typically follow a tornado, so Stations and standing Blue threat or abuse committed against an individual that How to Respond If you hear an alarm, you must evacuate (see evacuation results in physical and/or psychological damage. evacuation may not be advised. Communications Beacon phone boxes offer a procedure map on reverse side). will be established between Campus Police and local direct link with Campus Police. When Law In the event of violence: emergency management officials. Information on Campus Police’s Role: What Happens Enforcement Arrives Individuals who discover a fire should immediately: • Dial extension 4325 to report the act of violence storm damage (closed roads, downed power lines, fires, • Dial extension 4325 to report the fire • Follow directions given by Campus Police etc.) and communication with family members will When an Emergency Number is Dialed • Remain calm and follow instructions • Extinguish the fire if trained in the use of fire be most effectively obtained from within the facility. When reporting an emergency on a campus phone, • Put down any items in your hands extinguishers. The fire must be small and personal However, minimize phone calls following a tornado safety must not be jeopardized before using a fire Snow Storm you will be connected to a College Campus Police (i.e., bags, jackets) or any emergency to help keep phone lines open for extinguisher In severe weather, the College will announce closures as dispatcher. Campus Police will then take command • Raise hands and spread fingers emergency use. • Keep hands visible at all times • Otherwise, proceed to the nearest exit and pull the appropriate for each site. You will be notified through Tri-C of the situation – sending needed safety services (fire, Alert. Closures will also be announced over local radio, TV • Avoid quick movements toward officers such fire alarm while evacuating if the alarm has not police, ambulance, etc.) and controlling traffic in stations, www.tri-c.edu and my Tri-C space. The College as holding on to them for safety already sounded and around the area of the emergency. Emergency will provide opportunities at a later date to make-up A 911 call made from your numbers (extensions 4911 and 4325) are operated • Avoid pointing, screaming or yelling missed classes and other activities. cell phone – even if you are 24 hours a day, 365 days of the year. Calls are recorded • Do not stop to ask officers for help or direction Chemical Spills when evacuating If a toxic or corrosive substance spill occurs: All employees (except faculty) are to report to work unless on campus – goes to an so they can be replayed to clarify information notified by their immediate supervisor or designated • Dial extension 4325 to report the spill off-campus police as needed. individual. Information • Stay at the spill site unless this jeopardizes your dispatcher. That dispatcher personal safety, roping off or placing warning signs How Emergency Drills are Conducted You should provide to law from all entrance points indicating no entry. Power Failure has limited knowledge of Announced and unannounced drills are conducted enforcement or 911 operator If possible, have others block entry points as an In the event of an electrical power failure: campus buildings and as an essential part of emergency planning. They added safety measure. • Stay still and calm if you are in a darkened room – • Location of the active shooter do not panic. It may take up to 15 seconds for emergency College response capabilities provide a real-life test of student, faculty and staff Depending on the hazard of the chemical(s) involved, generators to provide adequate lighting for evacuation which may postpone response times. awareness of evacuation routes, procedures and site • Number of shooters evacuation of the area may be necessary. If evacuation or temporary operations. team response effectiveness. In the event of an audible • Physical description of shooters is deemed necessary: • Follow direction as provided regarding further activity alarm or evacuation notice, you must leave buildings • Number and type of weapons held by shooters • Follow directions given by Campus Police IF YOU MUST USE YOUR at the closest available exit and go to a safe area outside • Number of potential victims at the location • Evacuate in a direction away from the source of Necessary checks will be made to determine the nature CELL PHONE TO REPORT AN in an orderly manner (see Designated Parking Lot the spill of the problem, to provide an estimate of time until restoration of full power, and to advise management of EMERGENCY, DIAL Evacuation Areas map on reverse side). All drills are If a major spill requires evacuation of the entire building, any action that students, faculty and staff should take. performed under the direction of the site emergency Campus Police will notify those in the affected area and The Campus Police or an authorized representative will response team, Plant Operations, and Environmental provide direction on specific evacuation procedures. provide appropriate direction as determined. 216-987-4325. Health and Safety. Notification will then be made by Campus Police or an Provided by Business Continuity 09/13