Menlo College Emergency Operations Plan Event Specific Checklist

Specific Emergency Procedures for Menlo College

This emergency procedure has been designed to provide a contingency manual for the Menlo College administrator in order that he/she may plan for campus emergencies. While the plan does not cover every conceivable situation, it does supply the basic administrative guidelines necessary to cope with most campus emergencies.

KEY INFORMATION

EMERGENCY NOTIFICATION TELEPHONE NUMBERS

During a disaster, if you see a situation where assistance is needed, call 9-1-1 Then report the incident to a site administrator. When using a Campus phone, the 9-1-1 dispatchers may not know which building or extension you are calling from. You should specify your exact location and best extension for call back, in addition to the nature of your emergency. If you have any questions about disaster preparedness, contact Director Emergency Planning (650) 543- 3996.

Emergency Telephone Numbers The following telephone numbers and extensions will assist you in an emergency:

To report an emergency...... 9-1-1 In the event of a disaster, you should contact Campus Security……400-5836 Then your Administrator and the Director of Emergency Services Office:...... Business Office 543-3717

Non-Emergency Calls: Llamadas Que No Sean De Emergencia Atherton Police ...... 688-6500 Fire Department...... 688-8400 San Mateo Emergency Operations Center...... 574-6837 American Red Cross...... 688-0415 San Mateo Area Office of Emergency Services...... 363-4790 P G & E (Dispatch for Public Emergencies) ...... (800) 906-9555 California Water Service ...... 343-1808 Cal Dept. of Toxic Substances Control ...... (800) 334-6367

Specific Emergency Procedures Menlo College Emergency Operations Plan Event Specific Checklist

NOTIFICATION PROCEDURES

To report an emergency, call 9-1-1. Answer the dispatcher's questions in the order he or she asks them. He or she may ask the following questions:

1. WHERE IS THE EMERGENCY SITUATION?  Menlo College  Building Name/Number ______Floor Number ______ Approximate Location on Floor

2. WHAT PHONE NUMBER ARE YOU CALLING FROM?

3. WHAT HAPPENED?

4. WHAT IS BEING DONE?

5. WAIT FOR FURTHER INSTRUCTIONS.

REMEMBER: ASSIGN SOMEONE TO MEET EMERGENCY SERVICES PERSONNEL AT THE BUILDING ENTRANCE

Specific Emergency Procedures Menlo College Emergency Operations Plan Event Specific Checklist

What Menlo College Expects from Employees

The Administration Building, Room 155, is the location where overall management of the emergency will occur, coordinating personnel and resources for the College.

Those employees called back to work, will report to their site or the Administration Building, Room 155, for assignment of duties. In preparation for an emergency in our community, the following concept of operations should guide each employee.

 Each Administrator has responsibility for the safety and well being of employees assigned to their department. The administrator shall be responsible for implementing department and divisional preparedness procedures, including complying with College preparedness requirements and ensuring that employees fulfill their responsibilities.

 Each employee should take steps to prepare themselves and their families NOW, before a disaster happens by preparing a family disaster plan, getting training and creating supply kits for home work and car.

 If a disaster happens while you are at home, immediately protect yourself, see to the well being of your family and those around you, and check your home for damage, then report to the College and your assigned location.

Specific Emergency Procedures Menlo College Emergency Operations Plan Event Specific Checklist

CLASS DISMISSAL AND EARLY RELEASE INFORMATION

Menlo College Closing Due to Hazardous Conditions Objective: The President and staff of Menlo College strive to operate the college efficiently, safely, economically, and according to well-publicized predetermined schedules. On those occasions when hazardous weather conditions or other events indicate that the college should take emergency measures or should not be opened in the morning, or closed early, timely notification will be given through the local news media to college students, faculty and staff concerning the revised operating schedules

Closing Before the Start of Class Instruction Decision to close/delay classes: Transportation safety and situations affecting campus safety will be primary reasons for making a decision to alter published class schedules. The Vice President of Finance & Administration and/or the Provost will be responsible for collecting critical information pertaining to weather and road conditions and making recommendations to the President concerning the closing of the college

The Vice President of Finance & Administration will contact the following offices to obtain information on which to base a recommendation for college operations

INFORMATION OFFICE TO CONTACT PHONE NUMBERS

Weather National Weather Service (916) 979-3051 Local Weather (650) 936-1212

Road Conditions California Hwy Patrol (800) 427-7623

Cal Trains In the Bay Area (800) 660-4287

Sam Trans In the Bay Area (800) 660-4287

BART In the Bay Area (510) 839-2278

Delayed Start Procedure

A Delayed Start schedule will be used when it appears that an extra hour of time will allow road crews to better clear roads and highways. This extra hour will, in many cases, may make the difference whether to hold classes or not

When a Delayed Start is announced, all classes will begin classes one hour later than usual. Dismissal will be at the regular times

Specific Emergency Procedures Menlo College Emergency Operations Plan Event Specific Checklist

CRITICAL INCIDENT COORDINATOR

Who is the Critical Incident Coordinator? Some incidents will call for an immediate response. In these situations the Student Affairs staff member that responds to the crisis will become the C. I. Coordinator for the incident

Some incidents do not call for an immediate response. Crises that take place away from campus or involve a student's family are still considered to be critical incidents but the Critical Incident Coordinator will focus more on follow-up care than on crisis intervention. In these situations the Dean of Students or Director of Residential Life should name a C. 1. Coordinator when he/she is made aware of the incident

What are the responsibilities of the C.L Coordinator? At the time of the crisis...  To coordinate with Director of Emergency Services, Campus Security and with the Dean of Students to diffuse the crisis and care for the immediate needs of the students involved

Follow-up  To be in immediate contact with the students affected by the incident.  To assess the needs of the students affected by the incident.  To do whatever possible to help the students cope and heal from the experience.  To provide information and referrals to other offices on campus that may help the process to run smoothly.

What is the Critical Incident Worksheet? The coordinator should use the Critical Incident Worksheet for two specific purposes:  It should be used to document the incident. Names, times, places, details should be written on this worksheet so that a complete record of the incident is maintained.  It should be used as a tool in handling the incident. The worksheet is set up in a way that it walks the coordinator through the process of dealing with the incident (as much as possible - obviously every incident is different so not every question will be applicable or helpful). Also, the information requested on the worksheet will be helpful when consulting with other staff members, public safety, local authorities, emergency contacts (parents, etc), roommates/friends

What is the Critical Incident Follow-up worksheet? The follow-up worksheet assists the coordinator in the follow-up process. It asks the coordinator to consider all of the students that may have been affected by the incident and suggests ways in which the college might be able to assist in resolution, recovery and heating

Menlo College Student Life Key Emergency Personnel - Academic Year 2010/2011 Yasmin Lambie-Simpson - Dean of Students Affairs Becca Knopf – Residential Life Coordinator Adam Montez – Residential Life Coordinator Jessie Guilliot – Director of Residential Life Nilo Ventura -Director of Emergency Services

Specific Emergency Procedures Menlo College Emergency Operations Plan Event Specific Checklist

MENLO COLLEGE CRITICAL INCIDENT STUDENT RESOURCES

A Critical Incident or Traumatic Event is an event outside the range of usual human experience, which causes a person to experience uncommonly strong reactions, and has the potential to affect his/her ability to function, both in the moment and afterward. If you have been involved in a critical incident you may experience one or more of the following normal reactions to excessive stress:

PHYSICAL Reactions COGNITIVE Reactions EMOTIONAL Reactions BEHAVIORAL Reactions Increased heart rate Confusion in thinking Shock Changes in ordinary Elevated blood pressure Difficulty making decisions Anger Behavior patterns Rapid breathing Disorientation Grief Changes in eating Dizzy spells Depression Withdrawal from others Feeling overwhelmed Prolonged silences Hopelessness/helplessness

As you reflect on this incident please take advantage of the Menlo College resources available for support and assistance. Also if you have practical questions or concerns regarding this incident, please contact the appropriate Menlo College representative on the list below. If you need immediate assistance during non-work hours (between 5-p.m. and 8 a.m. during the week and on the weekend) please contact your RA, or contact the Department of Campus Security 400-5837.

Specific Emergency Procedures Menlo College Emergency Operations Plan Event Specific Checklist

Menlo College Community Resources

OFFICE NAME EXTENSION Campus Ministry (spiritual support, See Menlo College Resource Guide in 3779 prayer) the Student Life Office Counseling (short and long term Dean of Students Affairs 3767 Counseling, crisis management) Academic Advising (academic Director Academic Advising 3917 questions) Risk Management (insurance Director of Human Resources 3733 questions) Health (physical concerns) Your Health Care Provider International Student Services Director International Students 3831

Office of Student Life Dean of Students 3779 (student support)

Specific Emergency Procedures Menlo College Emergency Operations Plan Event Specific Checklist

GENERAL INSTRUCTIONS FOR RESPONDING TO CRITICAL INCIDENTS

Three types of scenarios are addressed in the general instructions:

A. If the incident involves the DEATH OF A STUDENT/STAFF/Faculty on or off campus B. If the incident involves an ON CAMPUS STUDENT and is NOT DEATH RELATED C. If the incident involves an OFF CAMPUS STUDENT and is NOT DEATH RELATED

If the incident involves the DEATH OF A STUDENT/ Staff/ Faculty on or off campus

1. The person who first receives the information should contact the Department of Campus Security at 650 400-5837

2. The Department of Campus Security will contact some or all of the following people (depending on the details of the situation):

 The Residential Life Office Supervising A.D (as directed by the RLO response protocol)  The Director of Residential Life  The College Dean of Students  The Associate Dean of Students  The Director of International Student Services  The Director of Administration  The Director of Emergency Services and Provost  The Vice President of College Relations

3. The Residential Life Office A.D. will respond immediately to the crisis center on campus

4. The Dean of Students or Director of Emergency Services will determine what immediate action to be taken. The Dean of Students/Provost is responsible for notifying the student's family. Emergency contact information (names, phone numbers) should be obtained from Student Life or Campus Security. (See notification protocol)

5. The Residential Life staff will assess the impact on the Menlo College community and on individual students. They will determine which students should be notified immediately and how notification should be handled

6. If the situation calls for immediate specialized intervention, the following resources are available:  Academic Advising  International Student Services  Student Counseling

7. A Critical Incident Coordinator should be named. This should be someone who has responded to the crisis and is well aware of the extent of the situation. In most student-

Specific Emergency Procedures Menlo College Emergency Operations Plan Event Specific Checklist

death scenarios the coordinator will be a Residential Life professional staff member. However, the Dean of Students or the Director of Residential Life may choose to delegate this responsibility to whomever he/she deems to be appropriate

8. The coordinator should record the incident carefully, completing a Critical Incident Worksheet. A copy of the worksheet should be given to the Dean of Students and the Director of Residential Life; any Menlo College staff member involved in follow-up should also use it

9. He/she should initiate a Critical Incident Follow-Up the following business day (see Critical Incident Follow-up worksheet). Follow-up includes the following:  Contacting the students most immediately affected by the incident and determining the best ways to help them cope  Contacting other student service offices, informing them of the incident, and working with them to provide specialized care to the students involved

If the incident involves an ON CAMPUS STUDENT and is NOT DEATH RELATED (or it is unclear as to the condition of the student)...

1. The person who first receives word of the incident should contact the Department of Campus Security

2. The Department of Campus Safety will contact the Residential Life Office Supervising A.D. (as directed by the RLO response protocol)

3. Depending on the severity of the situation, the Department of Campus Security may contact some of all of the following people:  The Director of Residential Life  The Dean of Students  The Associate Dean of Student  The Director of International Student Services  The Director of Risk Management  The Director of Emergency Services and Provost  The Director of Emergency Services/Vice President of College Relations

4. The RLO supervisor will respond immediately to the scene of the crisis. In most situations involving a student who lives on campus the Residential Life Office Supervising A.D. will be the Critical Incident Coordinator. He/she should initiate a Critical Incident Worksheet and use it as a tool in responding to the crisis

5. The Dean's office representative (see CI contact list) is responsible for making sure that the Emergency Contact is notified if the confirmation of the student is such that immediate notification is necessary. The Critical Incident Coordinator (RLO supervisor) should be in contact with the Dean's office representative. Phone numbers for the Dean of Students personnel and the representatives from the various schools are listed in the

Specific Emergency Procedures Menlo College Emergency Operations Plan Event Specific Checklist

Cal contact list. The coordinator should check with Campus Safety to determine if a Dean's office representative has already been contacted

6. The coordinator will determine which students should be notified immediately and how notification should be handled. If the situation constitutes an immediate crisis in the residential community, the Director, Assistant Director and Area Coordinators of the Residential Life Office should be contacted. They will assist with notification and crisis intervention in the residential community

7. The coordinator will assess the impact on the Menlo College community and on individual students. In an effort to provide care for the students involved and diffuse the crisis, the coordinator may call for immediate specialized intervention. The following resources are available when needed:  Academic Advising  International Student Services  Student Counseling

8. The coordinator will be present until the immediate crisis has passed. He/she will take whatever measures necessary to return the atmosphere to normal

9. When time allows, the coordinator should record the incident carefully by completing the Critical Incident Worksheet. A copy of the worksheet should be given to the Dean of Students and the Director of Residential Life. Any Menlo College staff member involved in follow-up should also use the Critical Incident Worksheet

10. He/she should initiate a Critical Incident Follow-Up the following workday. Follow- up includes contacting the students most immediately affected by the incident and determining the best ways to help them cope

If the incident involves an OFF CAMPUS STUDENT and is NOT DEATH RELATED (or it is unclear as to the condition of the student)...

1. The on-campus student protocol will be followed except that the involvement of Residential Life will vary depending on the details of the situation

2. One of the staff members who respond to the incident will be named the Critical Incident Coordinator. This person is responsible for completing the Critical Incident Worksheet and initiating the Critical Incident Follow-Up

3. Depending on the severity of the situation, the Department of Campus Safety may contact some of all of the following people:  The Director of Residential Life  The College Dean of Students  The Associate Dean of Student  The Director of International Student Services  The Director of Risk Management

Specific Emergency Procedures Menlo College Emergency Operations Plan Event Specific Checklist

 The Director of Emergency Services/Vice President of College Relations

4. The RLO supervisor will respond immediately to the scene of the crisis. In most situations involving a student who lives on campus the Residential Life Office Supervising A.D. will be the Critical Incident Coordinator. He/she should initiate a Critical Incident Worksheet and use it as a tool in responding to the crisis

5. The Dean's office representative is responsible for making sure that the Emergency Contact is notified if the confirmation of the student is such that immediate notification is necessary. The Critical Incident Coordinator (RLO supervisor) should be in contact with the Dean's office representative. Phone numbers for the Dean of Students personnel and the representatives from the various schools are listed in the contact list. The coordinator should check with Campus Security to determine if a Dean's office representative has already been contacted

6. The coordinator will determine which students should be notified immediately and how notification should be handled. If the situation constitutes an immediate crisis in the residential community, the Director, Assistant Director and Area Coordinators of the Residential Life Office should be contacted. They will assist with notification and crisis intervention in the residential community

7. The coordinator will assess the impact on the Menlo College community and on individual students. In an effort to provide care for the students involved and diffuse the crisis, the coordinator may call for immediate specialized intervention. The following resources are available when needed  Academic Advising  Ministry  International Student Services  Office of Student Life  Student Counseling Center  Student Health

8. The coordinator will be present until the immediate crisis has passed. He/she will take whatever measures necessary to return the atmosphere to normal

9. When time allows, the coordinator should record the incident carefully by completing the Critical Incident Worksheet. A copy of the worksheet should be given to the Dean of Students and the Director of Residential Life; any Menlo College staff member involved in follow-up should also use it

10. He/she should initiate a Critical Incident Follow-Up the following workday. Follow-up includes the following: Contacting the students most immediately affected by the incident and determining the best ways to help them cope

NOTIFICATION PROCESS

Specific Emergency Procedures Menlo College Emergency Operations Plan Event Specific Checklist

Notification decisions must be made by the coordinator in consultation with the representative of the Dean of Students

Name of Emergency Contact______Relation to Student______Phone Number(s) ______

Contact Information obtained from: Campus Security: ____ Main frame computer: ______The Student: ____ Student's friend/roommate: ____

Has the emergency contact been notified? Yes: ____ by whom? ______No: ____

Has a Menlo College representative called? Yes: ____ No: ____

Should a college Representative call? Yes: ____ No: ____

Information to be given to the emergency contact: Location of student as of ______a.m. / p.m. Hospital: _____

Facility Name: ______

Home: ______

Number: ______

Other Location: ____

Contact Person: ______

Notification Details: Who was contacted?: ______Time of Notification:______By Whom? ______

Notes:

Specific Emergency Procedures Menlo College Emergency Operations Plan Event Specific Checklist

Students that must be notified immediately (roommate, etc...) Phone number/extension

Does the Incident call for immediate specialized intervention?

Residential Life ______Ministry ______Academic Advising ______Health Care ______Counseling Services ______International Student Services______Other ______

Specific Emergency Procedures Menlo College Emergency Operations Plan Event Specific Checklist

WHAT YOU WILL DO DURING A DISASTER

You will be paid your normal salary while performing disaster work. However, in order for the College to compensate you, you must carefully account for:

 What kind of disaster work you did.  The hours you spent doing it.  Exactly where you did it.

Report this information to your supervisor at the end of each workday

During a disaster some departments will respond in their traditional roles. Other departments may be required to perform duties to support the activities of the College's disaster response

Employees who do not have a specific predefined disaster assignment will be asked to perform appropriate duties as assigned when they report. Some typical duties include:

 Assist students  Guide visiting workers around the Menlo College facilities.  Run messages  Deliver supplies  Interpret a foreign language  Track information on EOC status boards  Aid in crisis counseling  Monitor news reports on radio & TV  Render first aid  Help in a Red Cross shelter  Reshelf library books  Answer phones  Fill sandbags  Assist parents in locating students  Cook & serve meals, etc.  Assist Volunteers

Specific Emergency Procedures Menlo College Emergency Operations Plan Event Specific Checklist

CRISIS SITUATIONS

The types of violence and the situations in which they occur are quite varied, and make planning appropriate responses difficult. Acts of violence could take the form of threats to the personal safety of employees or taking hostages. If circumstances permit, you will receive warnings and directions regarding appropriate responses from the Director of Emergency Services, the President, the Provost, the Dean of Students, or other college officials from the Emergency Operations Center (EOC)

If the need for medical attention is evident, call 9-1-1 and notify Menlo College Staff. Menlo College Staff will arrange for transportation to a hospital depending on the injury and when it occurs. Even if no medical need is apparent, assault victims should be encouraged to seek medical attention. Staff assisting with emergency shall notify Campus Security. Campus Security will immediately notify the appropriate administrator. (Director of Housing, Dean of Students, Director of Emergency Services, etc.)

However, in situations where no warnings are possible, you will need to rely on your own resources and the support of your fellow college faculty & staff

Specific Emergency Procedures Menlo College Emergency Operations Plan Event Specific Checklist

Acts of Violence, Attack, or Disturbance By Criminal or Insane Person or Group

Responsibilities for Responding to Emergencies

In the event acts of disturbance occur on campus, contact an administrator or place an emergency call to 9-1-1.

Response Action Assigned Responsibility

Give DROP, COVER, AND HOLD command, Faculty/Staff instruct individuals to stay down until subsequent instructions are issued

Remain in rooms and gain control of students Faculty/Staff

If intruder(s) in building -- lock or barricade the Faculty/Staff door

Close window coverings and cover glass in door Faculty/Staff

Wait for further instructions Faculty/Staff

List name(s) of injured person(s), nature of Faculty/Staff injury, the location of the injured person (room number and/or location)

Take attendance and injury information Faculty/Staff

Send attendance report to EOC Faculty/Staff

Render first aid as needed Faculty/Staff

In The Event That You Are Outside When This Event Occurs:

Response Action Assigned Responsibility

Drop, Cover, and Hold Faculty/Staff

Remain still until circumstances permit Faculty/Staff movement, then proceed to the nearest available room or report to an administrator or police officer for directions

Specific Emergency Procedures Menlo College Emergency Operations Plan Event Specific Checklist

In the event of a Hostage Situation:

Response Action Assigned Responsibility

Gain control of students, remain clam, Faculty/Staff avoid startling noise, antagonizing or challenging the intruder

Cooperate with the intruder and follow Faculty/Staff his/her instructions if possible

Responsibilities in Administrative Office or Emergency Operations Center (EOC)

Give Drop, Cover, and Hold Command Administration

Call for outside assistance (law enforcement) Faculty/Staff

Prepare to receive and record attendance, Administrator/Staff injury and damage reports.

Make available all medical supplies (Trainers Office, etc.) Administrator/Staff

Maintain communication with the Director Administrator/Staff of Emergency Services, Dean, or President

Accept and record (in writing) injury, damage, Administrator/Staff and attendance reports

Evaluate injury reports. Send assistance Administrator/Staff when possible

Pull emergency cards and current demographic Administrator/Staff information for any injured person

Accept and record (in writing) telephone calls Administrator/Staff from parents. Do not issue information. The Dean of Students will issue all information to parents

Record (in writing) data for any person administered Administrator/Staff first aid or transported Include: Name: Nature of Injury: Destination of Ambulance: Time of Departure:

Specific Emergency Procedures Menlo College Emergency Operations Plan Event Specific Checklist

Continuation of : Responsibilities in Administrative Office or Emergency Operations Center (EOC)

Response Action Assigned Responsibility

Coordinate with Police Department for Dean of Students/ notification of parents of student(s) killed, College President injured or held hostage

Determine facility safety with assistance of police Administration investigator

Evacuate if necessary Administration

Convene a Crisis Action Team Administrator/Staff Dean of Students, Counselors, other trained staff, City or County OES

Specific Emergency Procedures Menlo College Emergency Operations Plan Event Specific Checklist

AIRCRAFT CRASH

There is air traffic near Menlo College due to approach and departure routes from San Francisco, San Jose, and Oakland International Airports. There are approach and departure routes from Alameda and Moffett military bases, and there is light aircraft approaching and departing from San Carlos airport

In the event of an Aircraft Crash on campus, contact an administrator or place an emergency call to 9-1-1

Response Action Assigned Responsibility

If a fire results from a crash Faculty/Staff that poses a secondary explosion, give Drop, Cover, and Hold to protect everyone from falling objects

Take immediate action to remove students, faculty, Faculty/Staff and staff to a safe assembly area

Move away from glass areas Everyone

Perform necessary rescue measures to help Faculty/Staff injured students, faculty/or staff

Administer first aid to any injured student/employee Faculty/Staff

List the names of everyone assembled Faculty/Staff

Report missing students, faculty, or staff Faculty/Staff

Insure that students and staff are kept at a safe Administrator/ distance from the aircraft due to possible Faculty/Staff explosion and fire

Specific Emergency Procedures Menlo College Emergency Operations Plan Event Specific Checklist

BOMB THREAT

As a rule most bomb threats are hoaxes or pranks and are usually anonymous phone calls. Nevertheless, threats must be handled quickly and efficiently

In the event of a Bomb Threat on campus, contact an administrator or place an emergency call to 9-1-1. ALL Menlo College Students and Employees hold this responsibility

Response Action Assigned Responsibility

Inform Campus Security, Person receiving Director Emergency Services, call or Dean of Students

Call Police and/or Fire Department(s) Administrator

Identify the exact wording, voice sound, etc. Person receiving See Bomb Threat Questionnaire and call Bomb Threat Checklist. Keep caller on phone

Make Decision whether to evacuate building(s) Administrator

Request for personnel to search their familiar areas Director Emergency Atherton Police

If evacuation, stay with students and remain Faculty/Staff clear of buildings, trashcans, and autos

Caution all personnel against picking up Administration any strange objects

Resume class & work after buildings have been Faculty/Staff inspected and determined safe by the proper agency

Avoid publicizing, “scare” Administrator/Staff

Specific Emergency Procedures Menlo College Emergency Operations Plan Event Specific Checklist

BOMB THREAT QUESTIONNAIRE

1. If you receive a bomb threat, ask the person making the threat the following questions:

 When is the bomb going to explode?  Where is it right now?  What does it look like?  What kind of bomb is it?  What will cause it to explode?  Why did you choose this location?  What is your name?  What damage will it do?  Do you want people hurt?

2. Try to determine the caller's sex, race, approximate age, and tone of voice, mental condition, and accent. Also try to pinpoint any unusual speech mannerisms or phrases, organizational affiliations and any background noises such as street noises, animals, music, etc

3. Notify 9-1-1 immediately, then call Campus Security at (650) 400-5837

4. Quickly search your work area. Report unusual articles without touching them. If evacuation or relocation is ordered, take all personal effects such as lunch bags, briefcases, coats, and purses with you

Specific Emergency Procedures Menlo College Emergency Operations Plan Event Specific Checklist

BOMB THREAT CHECKLIST

Keep a copy of this page by your telephone

1. EXACT WORDING OF THE THREAT:

6. CALLER'S VOICE: 2. ASK THE CALLER: Sex: Age: ______

a) What can you tell me? Calm Nasal b) When is the bomb going to explode? Angry Stutter c) Where is it right now? Excited Lisp d) What kind of bomb is it? Slow Raspy e) What will cause it to explode? Rapid Deep f) Did you place the bomb? Soft Ragged g) Why? Loud Clearing Throat h) What is your address? Laughter Deep Breathing i) What is your name? Crying Cracking Voice Normal Disguised 3. REPORT THREAT IMMEDIATELY TO: Distinct Accent Slurred Familiar a) Your supervisor; Security b) Director Emergency Services/an If voice is familiar, whom did it sound like? Administrator; c) (In some cases) 911.

4. BASIC CALL INFORMATION: 7. BACKGROUND NOISES:

Time of threat: Street Noises Office Machinery Date: Restaurant Voices Your Name: Factory Machinery Animal Noises Position: PA System Clear Phone Number where Music Static threat was received: Household Noises Local Motor Long Distance 5. THREAT LANGUAGE: Other:

8. REMARKS: Well-spoken Incoherent Foul Taped Irrational Message was read ______

Specific Emergency Procedures Menlo College Emergency Operations Plan Event Specific Checklist

CIVIL DISTURBANCE

In the event of a civil disturbance such as gangs, mob, or groups forming and moving on to the college property, the following steps should be taken:

In the event of a Civil Disturbance on campus, contact an administrator or place an emergency call to 9-1-1

Response Action Assigned Responsibility

Call Police or Fire Department 9-1-1 First Person on Scene

Under the direction of the site administrator, Administrator/Staff available faculty members or resident life staff and campus security will assist in confining the disturbance to one area

Keep unauthorized people off campus and away Administrator/Staff from students

If during class time, instruct students to remain Administrator/Faculty in classes, regardless of daily schedule. Faculty will supervise until notified that the Disturbance has been controlled

Attempt to identify leaders and, if successful, Administrator order them to disperse

Take pictures or video of any groups involved Administrator/Staff in disobedience activities

Student participants will face conduct hearing Administrator in accordance with the Menlo College Judicial Code of Conduct

In the event the disturbance is serious enough to Police require police assistance in controlling the campus, it must be understood that authority for decision- making then becomes a police matter

Take student participants’ testimony immediately Administrator/Staff following the demonstration. Keep them away from other students

Specific Emergency Procedures Menlo College Emergency Operations Plan Event Specific Checklist

CRISIS COUNSELING/INTERVENTION

Response Action Assigned Responsibility

Inform Faculty/Staff & Students of College President factual information Provost/Dean of Students

Establish a Site Intervention Team, listing Dean of Students names such as: Trained Counselors, Faculty/Staff

Determine if the Menlo College site team Dean of Students can handle the situation or if an outside professional mental specialist (Crisis Intervention) is needed. If outside assistance is required, coordinate through the San Mateo Mental Health Officer or the American Red Cross

Contact County Mental Health and/or other volunteer Dean of Students professionals for secondary assessment

Respond to the scene for initial assessment and Dean of Students set limits for the individual

If the responding individual(s) believe that a student Dean of Students may attempt suicide, the Suicide Protocol should be followed

Do not leave student alone Responding individual

Document the incident Dean of Students

Debrief roommate, suite mates, and close friends Professional Staff of victim of the crisis as soon as possible after the incident

Identify at risk students or staff Dean of Students

Assign conference areas for individual and group Housing Staff consultation

A signed release of information must be on file Dean of Students

Specific Emergency Procedures Menlo College Emergency Operations Plan Event Specific Checklist

EARTHQUAKE (MAJOR)

Earthquakes may range in intensity from slight tremors to great shocks and may last from a few seconds to as much as 5 minutes. They could come in a series over a period of several days. The actual movement of the ground in an earthquake is seldom the direct cause or injury or death. Most casualties result from falling materials. Severe quakes usually destroy power and telephone lines, gas, sewer, and water mains. They could also trigger landslides, rupture dams, and generate seismic waves

Disaster simulation exercises should be held at Menlo College annually to demonstrate safety procedures for various types of emergencies

Response Action Assigned Responsibility

Action While Indoors on Campus

Give “Drop, Cover, and Hold” command. Administrator/Faculty  Get under tables or desks where available. Otherwise Staff/Students get next to an inside wall or under an inside doorway.  Drop to knees with back to the windows and knees together  Clasp both hands firmly behind the head, covering the neck  Bury face in arms, protecting the head. Close eyes tightly  Stay there until subsequent instructions are given. Such instructions will depend upon circumstances and the extent of damage to the buildings. As soon as possible move away from windows and out from under heavy suspended light fixtures

Assess any injuries to students, faculty/staff and damage to Faculty/Staff classroom. If it appears safe, do not evacuate until instructions are given which relate a safety route to the outside If faculty/staff determines it is not safe to remain in the building until the evacuation instructions arrive, faculty/staff should do the following:

 Gain control of the students Faculty/Staff  Note the name of any injured person, nature of injury, and the location of the person  Take attendance record and evacuate. Direct the class to stay together and move in silence to the assigned assembly area outdoors. Faculty shall determine the route to the outdoor area if the normal fire drill route is not safe.  Take attendance and send injury information and attendance to the administration.  Render first aid if necessary

Evacuate the building and move a safe distance away Faculty/Staff from it, continue control of the students. Select a safe route

Specific Emergency Procedures Menlo College Emergency Operations Plan Event Specific Checklist based on power lines, gas mains, water mains, and building failure. Proceed to the campus quadrangle

Advise students not to touch electrical wires and avoid using lighters/matches

Response Action Assigned Responsibility

Students and Employees shall remain in assembly area Director Emergency Services until released to return to class or go home

Conduct an initial damage assessment of campus buildings Director Facilities and provide report to the planning Section in the EOC

Search for fires and rescue victims in damaged buildings Emergency Response Team

Search gas, chemical, water leaks or fuel leaks Emergency Response Team

Shut off leaking utilities Emergency Response Team

Report all damage to the Director of Facilities Faculty/Staff/Students

Specific Emergency Procedures Menlo College Emergency Operations Plan Event Specific Checklist

EVACUATION

Emergency evacuation of a building/buildings or the campus may be required due to situations such as a major fire, an explosion or a major crisis situation

 The most important preparedness thing we can do is to know that all persons are accounted for after a disaster

ACADEMIC AFFAIRS -- Evacuation

Students in Class – Be familiar with the Menlo College Emergency Plan  When safe, evacuate your classroom using the nearest exit and report to the center of the Quad “Safe” area and report to your Professor.(Don’t wait for a fire alarm)  If you are unable to find your Professor, report to any professor, or administrator and ask him/her to “take you in” and record you as safe  Stay with that person and follow his/her direction  Do not leave – you really are safer on campus  If you do decide to leave please notify a professor or an administrator of your decision to leave.

Classroom Faculty, Library Faculty, & Athletic Faculty – Be familiar with the Menlo College Emergency Plan  Evacuate your classroom using the nearest exit and escort your students to the center of the Quad “Safe” area, no matter where your classroom is located on campus  Remain with the students. The coordination of communication for everyone in the Academic Department is very important  You will wait for further instructions from the Provost/Vice President Academics or his/her designee  Volunteer to take and maintain current first aid training as provided

Academic Staff – Be familiar with the Menlo College Emergency Plan  Evacuate using the nearest exit  Proceed to the center of the Quad “Safe” area, and await further instruction from senior staff or a member of the Crisis Action Team  Volunteer to take and maintain current first aid training as provided

Provost/Vice President Academics – Be familiar with the Menlo College Emergency Plan  Go directly to the center of the Quad “Safe” area  Make contact with the Director of Emergency Services, Security, or any member of Emergency Services, via cell phone  Advise the faculty, staff, and students, as emergency instructions are made available to you  Maintain Communications  Authorize faculty/staff and students to return to classrooms

Specific Emergency Procedures Menlo College Emergency Operations Plan Event Specific Checklist

 Report the following to the Planning Chief or Director of Emergency Services if there is a major disaster:  Count of students and staff in the “Safe” area  Count of students absent without knowing their where-abouts  Count of disaster response workers  Count of students and staff with injuries  List of rooms containing victims  List of rooms/buildings with damages  Let your designated staff survey the site and report to you  You are most effective if your staff can readily locate you and look to you for direction  Advise the Director of Emergency Services of potential hazards  Volunteer to take and maintain current first aid training as provided

ADMINISTRATION -- Evacuation

Staff and Volunteers – Be familiar with the Menlo College Emergency Plan  Evacuate your office and office building using the nearest exit and go to the rose garden at the front of the campus “Safe” area, no matter where you are on campus  Wait for further instructions from your Department Head  Volunteer to take and maintain current first aid training as provided

Vice Presidents/Directors – Be familiar with the Menlo College Emergency Plan  Evacuate your office and office building using the nearest exit and go to the rose garden at the front of the campus “Safe” area  Locate your staff and wait for further instructions from the Director of Emergency Services  The Director of Emergency Services or his/her designee will make contact with you via cell phone or they will physically walk out to your location with emergency instructions as information becomes available  Report the following to the Planning Chief or Director of Emergency Services if there is a major disaster:  Count of students and staff in the “Safe” area  Count of students/staff absent without knowing their where-abouts  Count of disaster response workers  Count of students and staff with injuries  List of rooms containing victims  List of rooms/buildings with damages  Volunteer to take and maintain current first aid training as provided

Specific Emergency Procedures Menlo College Emergency Operations Plan Event Specific Checklist

RESIDENCE HALLS -- Evacuation

Residence – Be familiar with the Menlo College Emergency Plan  Evacuate your room using the nearest exit and move to a “Safe” area outside and away from the building  Wait for further instruction from Housing Staff  Do not re-enter the hall until instructed to do so by Housing Staff or Emergency Personnel

Residence Assistants – Be familiar with the Menlo College Emergency Plan  Assist all students as they evacuate using the nearest exit  Knock loudly on all residence doors announcing that there is an evacuation (fire, etc.) as you evacuate the building  It is not necessary to wait for an answer  Mark all doors (using your chalk) with a large “X” that you have knocked on. This will alert other staff members that this area has already been covered  Know where all disabled students are living and provide them with additional assistance  Once you have completed your area of responsibility, proceed to the next wing and follow the procedures as listed above  If you see doors marked with an “X” or encounter another staff member already on site: proceed to another wing (if necessary) and continue knocking on doors and marking them  The first RA on site is in charge and will decide where your assistance is best utilized at that point  RA’s should assist at the building exits and move students to the designated evacuation “Safe” area, once confirmed that the housing staff have covered all of the building(s)  Housing staff and/or emergency personnel need to be stationed in locations that prevent students from entering the residences halls before being instructed to do so by Senior Housing Staff or Emergency Personnel  Take and maintain current first aid training as provided

Residence Directors – Be familiar with the Menlo College Emergency Plan  You must be available to the Housing Director, Campus Security, or the Director of Emergency Services twenty-four hours a day, seven days a week, via cell phone  Maintain a housing roster that contains Student Name, Room Number, Telephone Number, Cell Number, and a Contact Number in the event of an emergency  No RD should ever have an outdated Student Roster  It is your responsibility to keep the housing roster next to your door. Always have the housing roster with you during an evacuation  At the beginning of each semester (including summer session) identify the room(s) where each disabled student or any student who may need extra assistance during an evacuation is living  Assist the RA’s with residence hall evaluation  In the evacuation area, count students and compare the students to your housing roster

Specific Emergency Procedures Menlo College Emergency Operations Plan Event Specific Checklist

 Investigate those students who are absent. (Did they go out with friends, etc. prior to the emergency) or do we need to notify emergency personnel of a missing student  Confirm the evacuation of all students and report the confirmation to the Director of Housing or Dean of Students  Assist students and staff who are injured  Have an RA assist you as a runner to keep the Director of Housing and Emergency Personnel updated  Take directions and survey the site at the request of the Director of Housing  Take and maintain current first aid training as provided

Director of Housing – Be familiar with the Menlo College Emergency Plan  Assist the Residence Directors  Assume the role of ranking administrator while in the residence halls  Receive the confirmation that all students and personnel have evacuated the halls  Report the following to the Planning Chief or Director of Emergency Services if there is a major disaster:  Count of students and staff in the “Safe” area  Count of students absent without knowing their where-abouts  Count of disaster response workers  Count of students and staff with injuries  List of rooms containing victims  List of rooms/buildings with damages  Let your designated staff survey the site and report to you. You are most effective if your staff can readily locate you and look to you for direction  Advise the Director of Emergency Services of potential hazards  Take and maintain current first aid training as provided

FACILITIES – Evacuation

Facilities – Be familiar with the Menlo College Emergency Plan

Before the Evacuation:  Know responsibilities for disaster preparedness  Be familiar with the disaster response structure  Reduce non-structural hazards  Establish a “buddy system” to verify that no co-workers are trapped (each makes sure that his/her “buddy” is out safely)  Know how to turn off utilities, including water heater and intake valves.  Know locations of all utility shut-off valves/switches, and locations of disaster equipment sanitary facilities  Know fire-fighting procedures  Obtain training in assessment of post-earthquake building safety  Take and maintain current first aid training as provided  Keep foul weather gear in car  Keep change of clothes in car (sneakers/jean type)

Specific Emergency Procedures Menlo College Emergency Operations Plan Event Specific Checklist

During the Evacuation  Confirm evacuation of all co-workers  Advise DOC of missing co-workers  Check in at DOC to assist in the disaster response and set up of DOC  Let your designated staff survey the campus and report to you. You are most effective if your staff can readily locate you and look to you for direction  Advise the Director of Emergency Services of potential hazards

Specific Emergency Procedures Menlo College Emergency Operations Plan Event Specific Checklist

THREAT OF AN EXPLOSION

The warning of an explosion is usually a bomb threat or the discovery of leaking gas or a faulty boiler

Response Action Assigned Responsibility

Analyze the situation for immediate action Faculty/Staff

 If explosion is expected immediately command students to “Drop, Cover, and Hold”

 Until the cause of the explosion is determined not to be a bomb, keep all students in the classroom, until it is safe to move away from the danger area to a safe location

 Refrain from using cell phones

Notify Fire Department and utility companies of Facilities Admin/Staff breaks and other malfunctions

Person receiving a bomb threat should complete the Employee/Student the Bomb Threat Checklist form. Copies of this form are to be kept by all telephones and/or distributed to faculty and staff

Resume classes when buildings are declared safe

Specific Emergency Procedures Menlo College Emergency Operations Plan Event Specific Checklist

FIRE

The warning for a fire is an alarm signal and/or smoke and flames. The residence halls shall hold a fire drill once a semester. The Director of Housing will determine the time.

Response Action Assigned Responsibility

Students in class or gym are to follow the direction of Faculty/Staff/Coach college personnel and move in silence to their designated assembly area, the Quadrangle. Alternate directions as issued by the administration if the fire is outside

Students in residences halls are to follow the direction of all Faculty/Staff college personnel and move in silence to a safe assembly area

 Stay Calm  Turn off electrical equipment & oxygen tanks  Close all doors but do not lock them Note: Fire resistant and smoke control doors separate each resident hall room from the hallways. Make sure all doors are closed to prevent the fire from spreading  Do not slow down to make personal phone calls  Evacuate your room using the nearest exit and move to a “Safe” area outside and away from the building.  The building RA’s and RD’s will maintain control  Staff can get a fire extinguisher and fight small fires  Wait for further instruction from Housing Staff.  Do not re-enter the hall until instructed to do so by Housing Staff or Emergency Personnel.  Keep access into the buildings open for emergency use

Note: Failure to evacuate for an alarm will be treated as a serious violation of the Menlo College Code of Conduct

Once outside, the following information is to be given to a Resident Director/or administrator (Housing Staff) in the event of an actual fire: Resident Assistant

 Your name  The name of any student(s) who cannot evacuate the building, and the nature of the injury that student is suffering  Notify an administrator if a resident is missing

Specific Emergency Procedures Menlo College Emergency Operations Plan Event Specific Checklist

FIRE Near the Campus

In the event of a fire near the Menlo College campus, the site administrator shall:

 Under the advisement of the safety officer, determine whether the students, faculty, and staff should leave the premises

 Determine whether students, faculty, and staff will need to be transported to another location. If so, the Dean of Students will make the transportation arrangements

 The site administrator shall contact the Director of Emergency Services at (650) 543- 3717 or President if danger to students, faculty and staff exist. The President will notify the Chairman of the Board

Note: Students, faculty, and staff should not return to the campus until Fire Department Officials declare the area safe. To obtain that information call Campus Security at (650) 400-5837

FIRE -- Persons on Fire

If a person’s clothing catches fire, follow these procedures:

 Don’t allow them to run! Running will intensify the fire

 Smother the fire. If a blanket is available, wrap the victim in it and roll them on the ground. A coat, rug, curtain, or other heavy fabric material will work as well. If wrapping material is not available, drop them to the ground and attempt to smother the fire by rolling the victim on the ground

 After the fire is out, treat the victim for shock (lying down on their back, feet raised, neck supported) and cover the burned area with soaking wet cloth, sheet, or blanket, etc

 Call ambulance or victim’s physician as appropriate

 Notify the Dean of Students and the Director of Emergency Services

Specific Emergency Procedures Menlo College Emergency Operations Plan Event Specific Checklist

FLOODING

Due to the geography of the ocean and mountains, areas of the community are highly susceptible to local flooding. Many areas in San Mateo are subject to or affected by floods. Except in the case of flash flooding, the onset of most floods is relatively slow process with a buildup of several days. Closure of highways can result in isolating areas of the community. Students may be unable to return home or may have to be evacuated to an alternate location

In addition to natural flooding, Menlo College can be susceptible to flooding due to water line breakage

Menlo College officials may be alerted to danger and be ordered to evacuate by fire and/or law enforcement, or local emergency officials

Response Action Assigned Responsibility

Determine potential area threatened through Director Facilities contact with the local agencies and/or the Director Emergency Services Town of Atherton Emergency Operations Center

Refer to checklist procedures outlined in the Dean of Students earthquake portion of this section

Provide care for students on campus Administrator/Staff

If necessary, arrange for the evacuation of Dean of Students faculty, staff, and students to a safe alternate location Provost

Provide care for students, faculty and staff who Director Emergency Services cannot leave campus due to flooded streets, etc

Advise news media of the relocation of students, faculty Information Officer and staff to an alternate location

Shut off water at mains so contaminated water will not Director Facilities back up into the campus water supply

Be prepared to open a site on the campus for shelter use Director Emergency Services

Prepare for contaminated food, water, broken gas lines Director Facilities and wet electrical equipment

Resume classes after determination of building safety

Specific Emergency Procedures Menlo College Emergency Operations Plan Event Specific Checklist

HAZARDOUS MATERIALS INCIDENT

Hazardous materials and chemical spills are possible either in the college laboratories or from vehicles on or near the college campus. Hazardous materials on campus shall be inventoried, used, stored, and regularly disposed of in a safe and legal manner. Faculty and staff should substitute less dangerous materials for hazardous ones whenever possible

Call 9-1-1 and advise them of situation if the problem was detected by Menlo College. Then immediately notify Campus Security at (650) 400-5837. They will notify the appropriate administrators

If unusual or irritating odor is present, protect breathing by breathing through a wet rag or paper towel

Response Action Assigned Responsibility

Announce that a potentially hazardous material Director Emergency Services incident or chemical spill has occurred on campus Director Facilities Use the following scripted announcement Dean of Students

 “Do not change classes until further notice. Do not go outside to investigate.”  “Close all windows, doors, and turn off any fans or blowers.”

In the event students, faculty and staff need to be evacuated, Director Emergency Services directions will be given over the telephone system, email and Dean of Students or by messenger. Insure that all students, faculty, and staff are Provost evacuated from the affected area

 Always move crosswind to avoid fumes. Never move up or down wind

 Maintain control of students

 Render first aid as necessary

 Record names of dead, injured or missing students, faculty, and staff. Report information to the Director of Emergency Services

 After the area has been evacuated, do not return until the fire department declares the area safe

Coordinate with county health and medical authorities regarding Director Emergency Services the handling of requests for information on the effects of the hazardous material

Specific Emergency Procedures Menlo College Emergency Operations Plan Event Specific Checklist

Continuation of HAZARDOUS MATERIALS INCIDENT

Response Action Assigned Responsibility

Ascertain if mandatory notifications including San Mateo County Director Emergency Services Health and the State of California Office of Emergency Services have been made. If not, make them

If an evacuation has been initiated, isolate area and deny Director Emergency Services entry into contaminated area Campus Security

Assign a knowledgeable manager to meet and brief HAZMAT Director Emergency Services response team upon their arrival. Provide MSDS or other information on the spill, information relating to victims, missing personnel, etc. to the HAZMAT Incident Commander

Contact facilities to turn off all heating, cooling, and ventilation Director Emergency Services systems

Establish and maintain communications with Menlo Park Director Emergency Services Fire District

Specific Emergency Procedures Menlo College Emergency Operations Plan Event Specific Checklist

NATIONAL DEFENSE EMERGENCY

A warning will be received from the North America Air Defense Command (NORAD) through the Civil Defense Warning System if a nuclear attack or terrorist incident is in progress against the United States, its territories, possessions, or allies

Terrorist Attacks can take many forms, from an individual with a gun shooting victims on campus, to an individual with a bomb, to the use of Bioterrorism. In most instances the emergency will not be identified as a terrorist event until after the event has occurred

Response Action Assigned Responsibility

Activate the Menlo College Emergency Operations Director Emergency Services Center (EOC).

Establish communications with the Town of Atherton Director Emergency Services and San Mateo County Emergency Operations Center

STRATEGIC WARNING:

Notification that enemy-initiated hostilities may be imminent. Dissemination will be by news media. No estimate can be made of the duration of a strategic warning condition. The warning time may vary from several hours to several days

Proper college officials shall complete the following actions:

 Implement action to send students, faculty and staff home Director Emergency Services

 Take necessary steps to close Menlo College Director Emergency Services

 Notify the Town of Atherton Emergency Operations Director Emergency Services Center when this has been accomplished

ATTACK WARNING:

Execute the Drop, Cover and Hold action Everyone

Turn on battery-operated AM radio and tune to an Administration EAS (Emergency Alert System) station for Faculty/Staff official information and instructions

Take precautions to minimize the possibility of persons Administration being struck by flying objects such as glass and window Faculty/Staff coverings as a result of the explosion

Remain in shelter until other action is advised or Everyone directed by competent authority

Specific Emergency Procedures Menlo College Emergency Operations Plan Event Specific Checklist

Continuation of NATIONAL DEFENSE EMERGENCY

Response Action Assigned Responsibility

SURPRISE ATTACK WARNING:

Detonation of a weapon will be the only notification. This will be accompanied by intense light and heat. The light is followed by heavy shock (blast) waves

Give command to Drop, Cover, and Hold Faculty/Staff

When blast wave has passed command action to Faculty/Staff take shelter inside if one is not already in a sheltered area

After reaching shelter, faculty should take roll, report Faculty/Staff missing students, and administer first aid as needed

Await information and directions Faculty/Staff

Specific Emergency Procedures Menlo College Emergency Operations Plan Event Specific Checklist

PERSONAL MEDICAL EMERGENCY

A medical emergency is defined as an actual or potentially life-threatening event or any situation where a loss of consciousness, an excessive loss of blood or when an altered breathing pattern occurs

If necessary, send someone to notify the personnel in charge that a medical emergency is in progress

Response Action Assigned Responsibility

Remain CALM under all circumstances Faculty/Staff/Admin

Help the victim to relax Faculty/Staff/Admin

Ascertain as much information as possible Faculty/Staff/Admin about the injury or illness Faculty/Staff/Admin

Keep the victim warm and comfortable and Faculty/Staff/Admin stay with him/her

Notify the Dean of Students (if the person is a student) Faculty/Staff/Admin Notify the immediate Supervisor (employee) as soon as possible

Call 9-1-1 if medical attention is evident Anyone Responding

AMPUTATION  Control bleeding with direct pressure on wound, using clean materials if available.  Elevate remaining body part  Wrap separated part in a moist dressing, place in plastic bag, place bag in ice water and transport it with the victim

BLEEDING  Control bleeding with direct pressure on wound or pressure points. Use any clean materials that are available  Elevate wound above level of heart, if possible BURNS First degree (redness) and second degree (closed blisters)  Use cool water (pour over or immerse) to reduce pain  Cover with moist sterile dressing Second degree (open blisters) and third degree (charred or white)  DO NOT put water on burn  DO NOT remove clothing sticking to a heat burn  Cover burn with dry sterile dressing Chemical burns  Flush with water 15 to 30 minutes (until all pain stops)  Remove all clothing on which the chemical has spilled

Specific Emergency Procedures Menlo College Emergency Operations Plan Event Specific Checklist

 Cover burn with dry sterile dressing

Continuation of PERSONAL MEDICAL EMERGENCY

CHOKING  Ask: "Are you choking?"  If victim cannot cough, breathe or speak, ask, "May I help you?"  If victim says "yes" then perform abdominal thrusts (Heimlich Maneuver) according to American Red Cross guidelines

DENTAL - LOSS OF TOOTH  Have victim bite on folded gauze to control bleeding  Place tooth in container of sterile saline solution or have victim hold carefully between cheek and teeth  Transport to Dentist immediately to re-implant tooth

ELECTRICAL SHOCK/BURN  Disconnect power source  Administer rescue breathing and/or CPR as necessary

EYE INJURIES Floating objects in eye:  Lift upper eyelid and have victim look down  Flush eye with clear water  If object cannot be removed, have victim close both eyes

Penetrating object or cut:  Position victim on back  Do not try to remove penetrating object  Use cup to protect impaled or injured eye

Chemical burns:  Flush eye from the nose outward with clean water for about 15 to 30 minutes

FAINTING/LOSS OF CONSCIOUSNESS  If dizziness occurs, have victim sit down with head between knees or lie down  If fainting/loss of consciousness occurs, lay person down with feet elevated and keep airway open. Turn onto side  Maintain body temperature

FRACTURES, SPRAINS, AND STRAINS  Avoid movement of injured part  Splint an injury in the position you find it, if necessary to move person, immobilize fractured bone and joints above and below fracture  Apply cold pack to closed fracture, NOT open fracture  Control bleeding with pressure  Cover open fracture wound with large clean cloth or dressing

Specific Emergency Procedures Menlo College Emergency Operations Plan Event Specific Checklist

Continuation of PERSONAL MEDICAL EMERGENCY

HEAD, NECK, AND SPINE INJURIES  Stabilize head, neck, and spine as you found them. Place hands along each side of victim's head and hold in place  If victim is not breathing, perform rescue breathing using modified jaw thrust.  Do not move victim unless absolutely necessary  If airway becomes blocked by fluids, place victim on backboard and turn on side

HEART ATTACK  Place victim in a comfortable position, sitting up, if there is shortness of breath  Loosen restrictive clothing  Monitor pulse and respiration  Administer rescue breathing or CPR, if not breathing or pulse

HEAT EXHAUSTION (pale, clammy skin, profuse perspiration)  Give victim cool water  Have victim lie down with feet elevated 8 to 12 inches.  Loosen victim's clothing  Cool victim by using cool wet cloths and fanning the victim or by moving to an air- conditioned area

HEAT STROKE (hot, red, dry skin, high body temperature - life threatening emergency)  Get person out of the heat and into a cooler place  Cool victim fast. Immerse in cool bath or wrap in wet sheets and fan the victim  Have victim lie down, elevate feet  Give nothing by mouth

INTERNAL INJURIES Closed  Place victim on back if conscious, in a comfortable position  Place victim on side if unconscious

Open  Cover wound with clean towel or clean covering  Control bleeding with pressure

NOSE BLEED  Place victim in a sitting position with head forward  Apply pressure by pressing the bleeding nostril toward middle of nose

POISONING  Place victim on side if vomiting; save vomits  Identify poison, send poison container or exact information with victim  Find out if poison was swallowed, inhaled, or absorbed  Wash or brush poison from skin

Specific Emergency Procedures Menlo College Emergency Operations Plan Event Specific Checklist

Continuation of PERSONAL MEDICAL EMERGENCY

 Remove clothing or other articles with poison on them

SEIZURES  Prevent injury - clear area of objects - ease person to floor  Do not restrain - minimize touching/handling person  Do not force anything into the mouth  When seizure is over, position victim on side to allow fluids to drain from side of mouth  Administer rescue breathing or CPR if no breathing or pulse

SNAKE BITE  Keep victim calm  Keep bitten area below the level of the heart  Identify snake. If snake can be killed without risk or delay, take it to hospital with victim  Do not cut or suck wound  Do not apply tourniquet  Do not apply cold

Specific Emergency Procedures Menlo College Emergency Operations Plan Event Specific Checklist

UNIVERSAL PRECAUTIONS

Barrier protection should be used at all times to prevent skin and mucous membrane contamination with blood, body fluids containing visible blood, or other body fluids (cerebrospinal, synovial, pleural, peritoneal, pericardial, and amniotic fluids, semen and vaginal secretions)

Barrier protection should be used with ALL tissues

The type of barrier protection used should be appropriate for the type of procedures being performed and the type of exposure anticipated. Examples of barrier protection include disposable lab coats, gloves, and eye and face protection

 Gloves are to be worn when there is potential for hand or skin contact with blood, other potentially infectious material, or items and surfaces contaminated with these materials

 Wear face protection (face shield) during procedures that are likely to generate droplets of blood or body fluid to prevent exposure to mucous membranes of the mouth, nose and eyes

 Wear protective body clothing (disposable laboratory coats (Tyvek)) when there is a potential for splashing of blood or body fluids

 Wash hands or other skin surfaces thoroughly and immediately if contaminated with blood, body fluids containing visible blood, or other body fluids to which universal precautions apply

 Wash hands immediately after gloves are removed

 Avoid accidental injuries that can be caused by needles, scalpel blades, laboratory instruments, etc. when performing procedures, cleaning instruments, handling sharp instruments, and disposing of used needles, pipettes, etc

 Used needles, disposable syringes, scalpel blades, pipettes, and other sharp items are to be places in puncture resistant containers marked with a biohazard symbol for disposal

Specific Emergency Procedures Menlo College Emergency Operations Plan Event Specific Checklist

CRITICAL INCIDENT PROTOCOL

A Critical Incident or Traumatic Event is defined as an event outside the range of usual human experience, which causes a person to experience uncommonly strong reactions, and has the potential to affect his/her ability to function, both in the moment and afterward

A critical incident may  affect a person's ability to function either in the moment or later  decrease a person's normal ability to cope with stress, causing routine or simple tasks to become difficult

When handled with proper psychological, spiritual and social care a critical incident may  become a springboard for growth  bring a new perspective  cause a person to re-evaluate his or her life and priorities, and make foundational life choices.

Responding appropriately to a critical incident includes:  MANAGING the crisis as it happens  IDENTIFYING which students are affected by a critical incident, and being aware of the variety of ways in which individual students may react  PROVIDING immediate and long-term care and resources to those affected by the incident

Specific Emergency Procedures Menlo College Emergency Operations Plan Event Specific Checklist

SEXUAL OFFENSE

Sexual Offense, as defined by the College's Sexual Offense Policy is nonconsensual sexual conduct including but not limited to unauthorized touching, rape, sodomy, oral copulation, sexual battery, or sexual penetration with a foreign object

Assessment Note: The medical/psychological concerns of victims of sexual offenses must take precedent over any other matters Is this a medical emergency?

 Once an incident of sexual offense becomes known to a College employee, that employee is strongly encouraged to report the incident to the Department of Campus Security.

 If this is not a medical emergency, encourage the victim to go to the Rape Trauma Services of San Mateo County (650) 692-7273) where a further assessment can be made and evidence collected. Evidence collection must occur within 72 hours of the incident for prosecution purposes

Persons to be notified

If the victim is under 18 years of age, Child Protective Services must be notified

 In addition to seeking immediate medical aid, victims should be encouraged to obtain psychological support and discuss options for reporting sexual offenses. The student should also be referred to Atherton Police at (650) 688-6500

 If the victim refuses treatment...... Victims should be strongly encouraged to report all incidents of sexual offense occurring on campus to the Department of Campus Security (400-5837). The Director of Administration will report any known cases of sexual offense (including the name of the known victim) occurring on campus to the Dean of Students and the Director of Residential Life. Campus Security is also required to report the incident to local law enforcement for further investigation. They will follow the wishes of the victim in terms of further investigation

 The Dean of Students will report any known incident of rape occurring on campus to the Vice President of College Relations, when appropriate

Continuation of SEXUAL OFFENSE

Follow-Up

Specific Emergency Procedures Menlo College Emergency Operations Plan Event Specific Checklist

 Living arrangements may be modified upon the request of the victim, provided that such arrangements are reasonably available. The Director of Residential Life should be contacted for modifying such arrangements

 Victims should be encouraged to file on-campus disciplinary charges with Campus Security and the Dean of Students

 Victims should be encouraged to immediately contact their parents or another close family member

 A counselor may follow-up with people who were involved to help relieve any anxiety. The victim's right to confidentiality must be respected

 If deemed appropriate, the Director of Administration will issue a safety alert to the campus community (Timely warning bulletin).

 Documentation of all incidents of this type should occur immediately after incidents are reported

STUDENT UNDER THE INFLUENCE OF CHEMICAL AND/OR DISRUPTIVE

Specific Emergency Procedures Menlo College Emergency Operations Plan Event Specific Checklist

A student is considered to be intoxicated if he or she reports having drank heavily or consumed substances, (or both) or in the case of (e.g., slurred speech, bloodshot eyes, smell of alcohol on breath, unable to care for oneself, distorted psycho-motor skills, is causing a significant disruption in the community, etc.). Note: Diabetics, epileptics, and persons with Meniere’s disease may have signs similar to those of an inebriated person

Assessment

 Is the student violent? If yes, call the Department of Campus Safety (400-5837) to restrain and make further assessment

 Is the person rational? Does he or she make sense when speaking to you? If yes, ask the following questions: How much have you had to drink or what substances (including prescription medicine) have you consumed? Over what period of time have you consumed alcohol or other substances? "when did you last consume any solid food?

 The Department of Campus Safety, in consultation with the Dean of Students, should check the immediate area for signs of bottles, pills, weapons or bloodstained clothing

 If there are friends around, seek confirmation of the student's statements

 If the student is agitated, irrational, uncooperative or unconscious, he or she should be treated as a medical emergency. Contact Campus Safety for possible detainment and refer to the Medical Emergency Protocol. Stanford Hospital Emergency Center may be contacted for a consultation if appropriate

 If the student is discussing, threatening or has attempted suicide, refer to the Suicide Protocol

 If the student is judged to be simply intoxicated, but not in any immediate danger or distress, the intervening party should make arrangements to keep the student safe

Follow-up

 Students identified as having severe substance abuse or emotional difficulties should be referred to Pacific Graduate School of Psychology. The center may refer the student to an off-campus referral for further assessment and treatment

Continuation of STUDENT UNDER INFLUENCE

Specific Emergency Procedures Menlo College Emergency Operations Plan Event Specific Checklist

 The attending staff member must follow up with appropriate paperwork (Critical Incident Worksheet, Incident Report form or Policy Violation Report form). Incident Report copies may be forwarded to the Student Affairs to assist with assessment

 There may be some disciplinary follow-up that occurs depending on the circumstances of the situation

STUDENT REPORTED MISSING FROM CAMPUS

Specific Emergency Procedures Menlo College Emergency Operations Plan Event Specific Checklist

A student is considered missing after a reasonable investigation fails to discover the location of the person reported missing from campus, or where a set of extenuating circumstances may suggest immediate concern. Such conditions may consist of but are not limited to:

a. health related problems b. the person has not regularly attended classes and has not been seen elsewhere c. the parent(s), roommate or suite mates/apartment-mates of the missing person reports such disappearance due to irregular contact with the student

Action to be taken

 The reporting party will notify the Residential Life Office, the Department of Campus Security and the Dean of Students

 Campus Security and Residential Life will keep each other informed of the progress in the ongoing investigation

Follow-up

 If the search is successful, Residential Life or the Dean of Students will contact the student and inform him or her of support services available on campus. This support should also be offered to any other students (roommates, friends) affected by the incident

 If the search is deemed unsuccessful. The Director of Administration and the Dean of Students will decide what further action should be taken

THREAT OR ATTEMPT OF SUICIDE BY A STUDENT

The threat or attempt to take one's life voluntarily

Specific Emergency Procedures Menlo College Emergency Operations Plan Event Specific Checklist

Assessment

 Is this a medical emergency?

 Does the student represent an immediate physical threat to self or others? If so, call the Department of Campus Safety (400-5837), the RD on Duty to help restrain or make the assessment

 Is the student verbalizing a threat? If so, contact the Dean and Associate Dean of Students to be involved in the assessment

Action to be taken

 Do not leave the student unattended until assessed

 Keep student talking. Establish rapport by engaging with the student in a non- threatening manner

 Do not agree to keep information obtained about suicidal potential in confidence

 If the student is a resident, call the appropriate Residential Life Supervisor. The Residential Life Supervisor should notify the Dean of Students

 The Dean of Students, will decide when (if appropriate) to contact family members

 When the suicide attempt results in death, please refer to the protocol for responding to the Death of a Student

Continuation of THREAT OR ATTEMPT OF SUCIDE BY A STUDENT

Follow-up

Specific Emergency Procedures Menlo College Emergency Operations Plan Event Specific Checklist

 If a resident student was hospitalized or taken to the hospital for an assessment, the Director of Residential Life or designee will follow-up with the student as soon as possible

 Pacific Graduate School of Psychology and Residential Life (if a resident student) will assess the needs of the roommates, suitemates, apartment-mates and friends of the student

 If a resident student is evaluated by an off-campus mental health professional, the mental health professional will consult with the Director of Housing, after having obtained an appropriate release. The Director of Housing or the Dean of Students may request information regarding the student's needs and status (e.g., Is the student ready to return to the residence halls/apartment? What follow-up counseling is recommended? What happens if the student doesn't follow through with any required counseling?). The Director of Housing, in consultation with the Director of the Counseling Center or his/her designee will draft appropriate contracts that must be signed by both professionals and the student

 Please note: The services required by students who attempt suicide must be weighed against what the College has to offer such students, and the scope of practice of the Pacific Graduate School of Psychology

 A debriefing may be necessary with the residents of the community near where the student resides. This should be facilitated by both the Director and Pacific Graduate School of Psychology

 Situations of threats or attempts at suicide must be carefully documented on the appropriate forms and forwarded to the necessary Student Affairs professionals

In the Event of a Death

Specific Emergency Procedures Menlo College Emergency Operations Plan Event Specific Checklist

The death of a student attending Menlo College or the death of an employee of Menlo College shall be reported to the Director of Emergency Services. All information related to the death of a student should be channeled through the Dean of Students Office

Response Action Assigned Responsibility

Notify the Dean of Students (death of student) Dir. of Emergency Services

Notify the President/VP College Relations Dir. of Emergency Services

Initial contact with a student’s family Dean of Students

Initial contact with an employee’s family College President

Verification of all pertinent facts for public statement Dean of Students

Press Release (if death is of a public nature) VP College Relations

On campus memorial service Dean of Students VP College Relations

SUDDEN ILLNESS, ACCIDENT OR DEATH OF A STUDENT'S PARENT OR RELATIVE

Specific Emergency Procedures Menlo College Emergency Operations Plan Event Specific Checklist

Sudden illness, accident or death of a student's parent or relative usually falls into one of two categories:

 Self reported by the student  Reported to Menlo College by a third party prior to the notification of the student

Action to be taken

If the sudden illness, accident or death is self reported by the student:

 The following departments should be notified: the Dean of Students (for academic support if necessary), and the Residential Life Office (if the student is a resident)

 Each of the above departments may coordinate support efforts for the student, his or her roommates, suitemates and/or apartment-mates

 The resident student's Residence Advisor may be notified in order to help support the student, his or her roommates and suitemates/apartment-mates

If the sudden illness, accident or death is reported to Menlo College by a third party:

 The Faculty or Staff who receives the report should notify the Residential Life Office. Residential Life will notify the Dean of Students who will notify the President. After consulting with these departments, the Dean of Students may notify the student, relaying support services available

Follow-up

 The Dean of Students will meet with the student upon his/her return to the community to offer on campus support services

 Documentation of the incidents/meetings pertaining to the case should be maintained on a Critical Incident Worksheet

SMOG ALERT

Menlo College will be notified of a smog alert by Air Quality management District

Specific Emergency Procedures Menlo College Emergency Operations Plan Event Specific Checklist

Response Action Assigned Responsibility

In a “First Stage Alert”, vigorous and strenuous Dir Emergency Services activities will be reduced and/or shortened Dean of Students Director of Facilities

In a “Second Stage Alert”, all forms of vigorous Dir Emergency Services activity will be discontinued and/or canceled Dean of Students Director of Facilities

In a “Third Stage Alert”, students and staff should Dir Emergency Services remain indoors and restrict movement as much as Dean of Students possible Director of Facilities

WILDLAND FIRE

Specific Emergency Procedures Menlo College Emergency Operations Plan Event Specific Checklist

Wooded areas surround Menlo College, which poses a serious wild land fire threat to the college campus and the community

Response Action Assigned Responsibility

Determine potential area threatened through Dir Emergency Services contact with the local agencies and/or the Director of Facilities Town of Atherton Emergency Operations Center (EOC) Dean of Students

Provide care for students Faculty/Staff

If necessary, arrange for the evacuation of Dir Emergency Services staff and students to a safe alternate location Dean of Students

Advise news media of the transport of students Dir Emergency Services to an alternate location VP Campus Relations

Prepare to open Menlo College Emergency Dir Emergency Services Operations Center. Immediately contact the Town of Atherton Emergency Operations Center

Be prepared to open a site on campus for shelter Dir Emergency Services use as determined by the Town of Atherton Emergency Operations Center and the Red Cross

WINDSTORM (SEVERE) / TORNADO

Specific Emergency Procedures Menlo College Emergency Operations Plan Event Specific Checklist

The National Weather Service issues severe weather warnings, using the following terms: SEVERE THUNDERSTORM indicates the possibility of frequent lightning and or damaging winds of greater than 50 m.p.h., hail 3/4 inch or more in diameter, and heavy rain; SEVERE THUNDERSTORM WATCH indicates the possibility of, thunderstorms, frequent lightning, hail and winds of greater than 75 m.p.h.

Response Action Assigned Responsibility

The office will monitor alerts and weather advisories Dir Emergency Services if a severe windstorm "Watch" has been issued. Dean of Students (A "Watch" is issued by the National Weather Services when a thunderstorm in excess of 55 M.P.H.)

When a "Watch" is issued during working hours, Dir Emergency Services notification will be via the Emergency Alert System Dean of Students (EAS) or by the Atherton EOC or by other local agencies

If a "Warning" is issued the Crisis Action Team will be Dir Emergency Services notified and immediately meet at the President's office to Dean of Students determine the course of action. (A "Warning" indicates that a thunderstorm with winds in excess of 55 M.P.H.)

If a "WARNING" is issued, the Crisis Action Team Dir Emergency Services may direct the closing of the college if there is sufficient Dean of Students time before the anticipated arrival of the storm, or may direct everyone to” Shelter-in-Place" if it would be dangerous to leave

STAY CALM, think through the consequence of Faculty/Staff any action you plan to take

If Outdoors, seek shelter in the nearest building if time Faculty/Staff permits, otherwise, duck and cover in the nearest ditch or ravine then assemble in a building as soon as it is safe to move Continuation of WINDSTORM (SEVERE)

Response Action Assigned Responsibility

Take cover immediately in interior rooms Faculty/Staff or along an inside wall. Try to find a place away from large, heavy objects, and windows

Specific Emergency Procedures Menlo College Emergency Operations Plan Event Specific Checklist

Close windows and blinds Faculty/Staff

Keep calm personally and maintain calm Administrator for students and/or staff you are supervising

Keep tuned to a local radio station for Dir Emergency Services latest advisory information

Notify utility companies of any break, or Director Facilities suspected break of lines, etc.

Wait for instructions from the Town of Atherton Dir Emergency Services Emergency Operations Center

POWER OUTAGE - ROLLING BLACKOUT

California has experienced severe power shortages resulting in power companies shutting off power to various jurisdictions on a rotational basis for periods up to 90 minutes. Normally the jurisdiction will receive notice of the pending power disruption 20 to 30 minutes in advance of the power shutdown

Upon notification of impending outages

Specific Emergency Procedures Menlo College Emergency Operations Plan Event Specific Checklist

 Avoid using elevators unless absolutely necessary

 Turn off all computers and ancillary equipment not in use

 If working on a computer, save frequently

 If in a room with no natural light source, ensure that you have access to a flashlight or lantern. Designate someone close to an outside door to open the door if the lights go out

 Familiarize yourself with the path of exit from your building

In the event of a power outage

 Stay calm and direct students, faculty and staff to remain in place until some lighting is provided

 Turn off the lights, computer equipment, copiers, printers, and as much other equipment as possible

 If you are in a building with no natural light source, carefully exit the building

 Help those who need assistance

Do not attempt to use elevators.

Power Outage Occurring During 1st Class - Delayed Start Procedure

A delayed start procedure may be used when it appears that the power outage will occur during the 1st class of the day. The College President/Provost will make the determination if delayed start schedule is to be placed in effect. The Director of Emergency Services will be notified if a delayed start procedure of the college is placed in effect

Specific Emergency Procedures Menlo College Emergency Operations Plan Event Specific Checklist

Response Action Assigned Responsibility

In the event that a electrical power outage Administration will occur during the 1st class of the day (8:00 a.m. through 9:00 a.m.), immediately notify the Director of Facilities.

Coordinate with the Director of Facilities Dir Emergency Services to shut down.

Direct the Public Information Officer to activate the Community Dir Emergency Services Outreach messaging system.

Power Outage Occurring During 2nd class through 2 p.m.

Power outages normally do not extend longer than 90 minutes in duration. Students, faculty and staff will be notified by proper authority that normal operations (at normal scheduled times) will resume upon the restoration of power

Response Action Assigned Responsibility

In the event that an electrical outage will occur Faculty Staff during regular working hours (9:00 a.m. through 2:00 p.m.), immediately notify the Director of Facilities

Based on natural and emergency lighting available Faculty Staff complete instruction or work

Response Action Assigned Responsibility

If natural or emergency lighting is insufficient for Dir Emergency Services safe operations have students, faculty and staff move to common area that possesses adequate light

Upon resumption of power move to appropriate Faculty/Staff class of instruction

Power Outage Occurring After 2 p.m.

Specific Emergency Procedures Menlo College Emergency Operations Plan Event Specific Checklist

If the power outage is to occur after 2 p.m. the disruption will affect afternoon and evening classes. Students, faculty and staff will be notified by proper authority that operations will be cancelled for the remainder of the day. Evening classes will also be cancelled if the power outage will occur during periods of reduced natural light or after 6 p.m. These classes will be cancelled to ensure the safety of students, faculty and staff

Response Action Assigned Responsibility

In the event that an electrical outage Administration is scheduled to occur near the end of the regular class day (2:00 a.m. through 10:00 p.m.) immediately notify the facilities manager and/or information services manager

Coordinate with the Facilities Manager to shut Dir Emergency Services down, or switch to emergency back-up power, Director of Facilities the critical systems that rely on electrical power

Disseminate information to students, faculty and Dean of Students staff of the cancellation of classes based on the expected time of power disruption

Direct the Public Information Officer to request radio Dir Emergency Services announcements to the public of the cancellation of evening classes for students, faculty and staff .

When power is restored Turn lights on first, then copiers, printers and other Director OIT equipment. Turn computers on last

Be sure to return flashlights and lanterns to the places Director of Facilities where they were stored UTILITY FAILURE

Utility failures at Menlo College will occur. These outages may be of short duration or for extended periods of time

In the event that a utility failure such as an electrical outage occurs during regular working hours (8:00 a.m. through 5:00 p.m.), immediately notify Director of Facilities at 543-3714

If there is a potential danger to the building occupants, or if the utility failure occurs after hours, weekends and holidays, notify Menlo College Campus Security at 400-5837 and request that they notify the Director of Facilities and the Director of Emergency Services

Response Action Assigned Responsibility

Specific Emergency Procedures Menlo College Emergency Operations Plan Event Specific Checklist

Notify your supervisor, and then evacuate Faculty/Staff the building quickly by walking to the exit alerting people as you go

Once outside, move to clear area at least Faculty/Staff 150 feet away from the affected building. Keep walkways clear for emergency vehicles

To the best of your ability, and without re-entering Faculty/Staff the building, assist the on-scene incident commander in the attempt to determine that everyone has evacuated the building

An Emergency Incident Command Post may be set up Faculty/Staff near the emergency site. Keep clear of the Command Post unless you have important information to report

Do not return to the building until told to do so even Faculty/Staff if the alarm has ceased

The Crisis Action Team will meet at the President's Dir Emergency Services office to determine what additional steps will be required such as the closure of the campus

Specific Emergency Procedures