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Part 4 Useful contacts Useful websites and other resources

Part 4 Useful contacts/websites Useful contacts

ask Children’s Information Service Army Welfare Service Child and Adolescent Mental Health Services (CAMHS) Child Protection Teams Chlamydia Screening Lead Connexions Development Services for Young People Education Welfare Officers (EWO) Extended Services Network Coordinators Families in Focus Motiv8 (Formally FLUX) NHS - Public Health Parent Support Advisor (PSA) (see local Extended Services Network Co-ordinator) Police Community Support Officer (PCSO) School Nursing Services Teenage Pregnancy Co-ordinator Teenage Pregnancy Sexual Health Project Worker Wiltshire’s Accommodation Support Services for Young People (WASSYP) Personal Development Education Team Wiltshire Young People’s Substance Use Screening Tool (SUST) Young People’s counselling services, eg Relateen, Off the Record’ Young People’s substance misuse targeted support and treatment Youth Offending Team (YOT)

51 ask Children’s Information Service ask is a Wiltshire-based charity which supports parents and carers through the provision of free and impartial information, advice and services. These services include the Family Information Service, the 0-3’s Service, the ask Parent Partnership Service, the ask Parenting Service, the Parenting Specialists, and the Choice Advice Service. Address: ask, Elmsgate, Edington Road, Steeple Ashton, BA14 6HP Telephone: 01380 871200 Fax: 01380 871300 Email: [email protected] Helpline: (LoCall) 08457 585 072

Army Welfare Service (AWS) Community Support The AWS employs a team of Community Development Workers based across Plain, the aim of which is to secure or directly provide community support and learning opportunities wherever military personnel and their families are living. This is provided from a number of community centres in partnership with key relevant agencies in order to deliver good quality, affordable early years, playwork, youthwork and community development work opportunities throughout the year. For more information, contact Sue Harper, Senior Community Development Worker on 07785 355428

Child and Adolescent Mental Health Services Healthy Minds: The service aims to provide support and help to services working with children and young people who have emotional and behavioural problems. It offers consultation; direct work with children and young people and their families where referral criteria are met; and a route to specialist help where problems are more severe. Contact details below: Marlborough, , Pewsey and Wootton Bassett Alison Durrant, Senior Practitioner (Children and Young People’s Mental Health) Address: 357 Hungerdown Lane, , Wilts, SN14 0UY Telephone: 01249 444321 Email: [email protected]

52 53 and North Wiltshire (excluding Wootton Bassett) Joy Young, Acting Senior Practitioner (Children and Young People’s Mental Health) Address: 357 Hungerdown Lane, Chippenham, Wilts, SN14 0UY Telephone: 01249 444321 Email: [email protected] Cheryl Hampton, Senior Practitioner (Children and Young People’s Mental Health) Address: Resource Centre, Rutland Crescent, Trowbridge, BA14 0NY Telephone: 01225 752198 Fax: 01225 775334 Email: [email protected] Cheryl offers a telephone consultation service, 9-12 on Friday mornings. Salisbury Gill Mackay, Senior Practitioner (Children and Young People’s Mental Health) Address: Riverside Children’s Resource Centre, 29 Churchfields Road, Salisbury, SP2 7NH Telephone: 01722 333552 Fax: 01722 422052 Email: [email protected] Gill offers a telephone consultation service for professionals 9-12 on Wednesday mornings

Child Protection Teams The Children and Families Fieldwork Teams are the first point of contact for people with concerns about a child - anything from a parent concerned about their child’s behaviour and wanting some advice, to serious incidents where the police have intervened and removed a child from a situation. Children and Families Fieldwork Teams work with children and their families on cases involving child protection or child placement, such as fostering and supported lodgings Please follow through the flowchart on ‘What to do if you are worried a child is being abused or neglected’ in Part 3 of this guidance, which gives you contact numbers should you need their involvement.

52 53 The Chlamydia Screening Lead Chlamydia is the most commonly diagnosed bacterial sexually transmitted infection. The highest prevalence is amongst young people aged between 15 and 24 years of age. One in ten people who take the test in this age group will be found to be positive. The Chlamydia Screening Programme was launched in 2005 to increase access to screening for young people. Tracy Daszkiewicz - Public Health Manager Address: NHS Wiltshire, Southgate House, Pans Lane, Devizes, Wiltshire, SN10 5EQ Telephone: 01380 733965 Email: [email protected] Jane Vowels - Screening Programmes Manager Telephone: 01380733844 Email: [email protected] For more information go to www.itsbesttotest.nhs.uk

Connexions A service providing a single point of contact for all 13-19 year olds to help them prepare for the transition to work and to adult life via schools, colleges and Connexions centres. Connexions Personal Advisers (PAs) can help young people with anything from courses and jobs to money, legal issues, housing, relationships, alcohol and drugs, volunteering or leisure activities. Young people can access Connexions personal advisors during school or college time or they can access the main drop-in centres, details below: Chippenham Sue Broughton (Centre Manager) Address: 1 Avon Reach, Monkton Hill, Chippenham Telephone: 01249449900 Email: [email protected] Salisbury Peter Moxley (Centre Manager) Address: Milford House, 43-55 Milford Street, Salisbury Telephone: 01722 424400 Email: [email protected]

54 55 Trowbridge Mary Clappen (Centre Manager) Address: 1 Wicker Hill, Trowbridge Telephone: 01225 716450 Email: [email protected] Opening times: Monday, Tuesday, Thursday, 9.30am - 5.00pm Wednesday, 10.00am - 5.00pm Friday, 9.30am - 4.00pm Young people can drop-in or call to find out about other Connexions services in their local area. Connexions Direct Young people can also get immediate support and information from Connexions Direct, a national government helpline and website. It is available seven days a week, from 8am to 2am. Telephone: 080 800 13 2 19 Telephone: 01225 716070 Text: 07766 4 13 2 19 Website: www.connexions-direct.com

54 55 Development Service for Young People The Development Service for Young People offers young people aged 13 to 19 a wide range of social and educational activities and experiences. It has 23 youth centres throughout the county, and youth workers working in a wide range of ways to meet the service’s aim of enriching the lives of young people in Wiltshire by getting them included, involved, interested and inspired. Many youth workers are trained in delivering sexual health advice to young people.

Development Service for Young People Address: Operational Office, Estcourt Crescent, Devizes, SN10 1LR Telephone: 01380 735780 Fax: 01380 729634 Email: [email protected]

Education Welfare Officers (EWOs) EWOs are officers of the local authority dealing with young people who have irregular attendance or frequent absence from school. EWOs look at reasons for attendance problems and work with teams from social care to identify and support children involved in child protection procedures. Address: LET Salisbury, The Hollows, Wilton, Salisbury, Wiltshire. SP2 0JE Telephone: Salisbury 01722 743 907, Kennet 01380 727 931, North Wiltshire 01249 658 978, West Wiltshire 01225 713 971 Fax: 01380 729634 Email: [email protected]

56 57 Extended Services Network Co-ordinators The team of Extended Services Network Co-ordinators (ESNCs) help schools work towards meeting and sustaining the full core offer, principally by supporting schools to work with one another, their community and other services and agencies in their localities. Co-ordinators are employed to cover each community area, contact details below: Co-ordinator: Samantha Jennings-Bramly Co-ordinator: Emma Proctor Network: /Durrington Network: Downton Telephone: 01980-654512 Telephone: 01725 550333 or 07832 219555 or 07900 801985 Email: [email protected] Email: [email protected] Co-ordinator: Trudi Cox Co-ordinator: Janice Botterill Network: Bradford on Avon Network: Telephone: 07825 913373 Telephone: 01666 829765 or 01225 309562 or 07528 292225 Email: [email protected] Email: [email protected] Co-ordinator: Judy Edwards Co-ordinator: Karen Davis Network: Chippenham Network: Marlborough Telephone: 07721 069597 Telephone: 01672 519538 Email: [email protected] Email: [email protected] Co-ordinator: Lizzy Martch-Harry Co-ordinator: Jonothan Hope Network: Network: Telephone: 01249 712387, Telephone: 078 255 102 42 01249 716254 or 07947 612337 Email: [email protected] Email: [email protected] Co-ordinator: Alison Rollinson Co-ordinator: Jacqui Radford Network: Pewsey Network: Telephone: 01672 56500 ext 34 Telephone: 01249 818123 Email: [email protected] or 07808 174493 Co-ordinator: Emma Proctor and Email: [email protected] Samantha Jennings-Bramly - Job Share Co-ordinator: Stephanie Davis Network: Salisbury Network: Devizes Telephone: See Downton/Amesbury Telephone: 01380 724886 or 07875 333563 Email: [email protected]

56 57 Co-ordinator: Emma Lamb Co-ordinator: Sarah Hopkins Network: Tidworth Network: Westbury/ Telephone: 07804980914 Telephone: 01985 215551 or 01264 848313 or 07545 696551 Email: [email protected] Email: [email protected] Co-ordinator: Andrea Smith Co-ordinator: Jayne Bullock Network: Wootton Bassett Network: Trowbridge Telephone: 07973 149668 Telephone: Direct Line 01225 711162, 01225 762637 ext 232 or 07532 110353 Email: [email protected] Email: [email protected]

Extended Services central team Address: Unit 7 Ascot Court, Aintree Avenue, White Horse Business Park, Trowbridge, Wiltshire. BA14 0XA Telephone: 01225 785691 Email: [email protected]

58 59 Families in Focus In Wiltshire, there is a youth inclusion and support panel for 8-13 year olds called Families in Focus. If the child and parents/carers agree, you can refer a child who you think is at risk of involvement in offending and anti-social behaviour to Families in Focus. It is a multi-agency panel that aims to ensure that children at risk and their families receive mainstream and other services at the earliest opportunity. Vanessa Brown Address: The Martins, 56A Spa Road, Melksham, Wiltshire. SN12 7NY Telephone: 01225 793616 Fax: 01225 793556 Mobile: 07881 661417 Email: [email protected]

MOTIV8 (formerly Flux) MOTIV8 (formerly Flux) offers a range of treatment interventions to young people and harm reduction advice. Advice, information and support are also provided to young people’s services and professionals in Wiltshire. The service includes both treatment and harm reduction workers. Address: Melksham YDC, 56a Spa Road, Melksham, Wiltshire, SN12 7NY Telephone: 01225 793616 Fax: 01225 793556 Treatment Worker: Rob Tuttle Mobile: 07785 715223 Treatment Worker: Elaine Wall Mobile: 07789 941152 Harm Reduction Coordinator: Mick Soper Mobile: 07798 833603

58 59 NHS Wiltshire - Public Health Address: Southgate House, Pans Lane, Devizes, Wiltshire. SN10 5EQ Telephone: 01380 733890

Parent Support Advisers - (PSAs) Formally known as ‘Family Link Workers’, PSAs will provide information and support to parents and establish partnerships between schools and parents. Working directly with parents and carers of children who have early signs of social, emotional, health or behaviour issues, they will help signpost to services and identify programmes for early intervention and preventative support that meet local needs and assist parents. To make contact with your PSA, please contact the Extended Services Network Co-ordinator for your area.

Police Community Support Officers (PCSOs) The primary purpose of the Police Community Support Officer is to improve the quality of life in the community and offer greater public reassurance. In support of regular police officers they work within a targeted patrol area to provide a visible and accessible uniformed presence. They act as the ‘eyes and ears’ of their police colleagues observing and reporting instances occurring during their patrols. They will be equipped to provide crime prevention advice and will be able to carry out visits to victims of crime. Contact through Wiltshire Police: Telephone: 0845 408 7000 (non emergency) Website: www.wiltshire.police.uk where you can find specific local information and contact details.

School Nursing Services South Area School Nurses: Address: School Nurses, Community Child Health, Hospital Telephone: 01722 425154

60 61 Central Area School Nurses: Area: Marlborough, Pewsey and Calne Address: Savernake Hospital, Marlborough Telephone: 01672 517237 Address: Pewsey Surgery, Pewsey Telephone: 01672 564086 Address: Calne FHC, Broken Cross, Calne Telephone: 01249 816154

Trowbridge and Bradford on Avon: Address: Trowbridge FHC, The Halve, Trowbridge Telephone: 01225 766161 Address: Melksham Hospital, Melksham Telephone: 01225 701047

Warminster and Westbury: Address: Westbury Community Hospital, Westbury Telephone: 01373 865614

North Area School Nurses Chippenham and Corsham: Address: Rowan Ward, Chippenham Community Hospital Telephone: 01249 456462 Address: Corsham FHC, Corsham Telephone: 01249 713282

Wootton Bassett and Malmesbury: Address: Manor House, Wootton Bassett Telephone: 01793 854202 Address: Malmesbury PCC, Priory Way, Malmesbury Telephone: 01666 827573

Devizes and Melksham: Address: Devizes FHC, New Park Street, Devizes Telephone: 01380 738374 Address: Melksham Hospital, Melksham Telephone: 01225 701047

60 61 Teenage Pregnancy Co-ordinator The Wiltshire Teenage Pregnancy Partnership works to reduce the numbers of teenage conceptions in Wiltshire. When young people become pregnant the partnership is also active in promoting their care. Wiltshire Teenage Pregnancy Co-ordinator: Denzil Longland Telephone: 01225 781 202 Email: [email protected]

Teenage Pregnancy Sexual Health Project Worker Angela Clements, project worker, manages the ‘No Worries’ scheme. She is a trained sexual health nurse and an accredited sexual health trainer. Her role is to manage the ‘No Worries’ scheme and to update surgeries, pharmacies and other ‘No Worries’ venues on a regular basis. She carries out all the ‘No Worries’ training and co-trains on the Sexual Health and Delay training programmes. TP Sexual Health Project Worker: Angela Clements Telephone: 07920 138687 Email: [email protected]

Wiltshire’s Accommodation Support Services for Young People (WASSYP) WASSYP is a project with a multi-agency approach that aims to support 16 and 17 year olds who are homeless, or threatened with homelessness, to secure suitable accommodation. Contact details: Young Persons’ Scheme Co-ordinator: Sue Nash Address: Top Floor, Court Mills, Polebarn Road, Trowbridge, Wiltshire. BA14 7EG Telephone: 01225 781 202 Fax: 01225 19219 Email: [email protected] Opening times: Monday to Friday 9am until 5pm

62 63 Wiltshire Council Personal Development Education Team The Personal Development Education Team is a Wiltshire Council advisory team, working with schools to promote the agenda of personal development, health and well-being through children’s learning in the curriculum and through the wider aspects of school life. The team offers advice and support to schools – particularly through the medium of the Healthy Schools Programme and Healthy Schools Plus; provides training for teachers, school governors and other partners; promotes the sharing of good practice through a variety of teacher networks; and develops and supports partnerships with a range of agencies which contribute to the agenda of health and well-being in schools. The advisers in the team are all available to provide generic support to schools, and will be pleased to offer specialist advice and guidance on the aspects shown below:

The Personal Development Education Team: Richard Palmer Team Manager and Healthy Schools Programme Co-ordinator Nick Bolton Responding to drug-related needs of young people at school (including alcohol and tobacco) Liz Bone Healthy eating and physical activity Sarah King Healthy Schools Plus programme and Healthy Colleges Graham Paton Citizenship and PSHE, with a special focus on sex and relationships education Catharine Quirk Emotional health and well-being including SEAL and anti-bullying

The PDE Team can be contacted at: Address: Melksham Professional Development Centre, 3 Lancaster Park, Bowerhill, Melksham, Wiltshire SN12 6TT Telephone: 01225 898433 (contact us through Cheryl Cullen, our Team Administrator) Fax: 01225 793348 Email: Use the following syntax to email members of the team: first name.second [email protected]

62 63 Wiltshire Young People’s Substance Use Screening Tool (SUST) The Wiltshire Young People’s Substance Use Screening Tool (SUST) is a brief checklist of issues and suggested questions that can be used flexibly with young people, to structure discussion around their drug use. This is the recommended tool to help drop-in staff identify and plan an effective response to the drug related needs of a young person. Staff from various Wiltshire agencies have been trained to use SUST to support young people who are using tobacco, alcohol and/or other drugs; a drop in would ideally include SUST trained staff. Training, guidance and support around use of SUST is available from Rob Tuttle (see also MOTIV8 for further contact details) and related courses are organised by NHS Wiltshire, Public Health: Rob Tuttle Address: 124 Wilton Road, Salisbury, Wiltshire. SP1 7AX Telephone: 01722 341644 Mobile: 07785 715223 Fax: 01722 341655 Email: [email protected]

Young People’s Counselling Services Relate offer a number of services: Relateen - One-to-one professional counselling service delivered in secondary schools. Young people can self refer and staff can refer. Talk Zone - One-to-one professional counselling for young people aged 9-19. Parents, agencies and individuals may refer young people. Time to talk - One-to-one professional counselling service delivered in primary schools for 9-11 only. Pamela Walden-Woods Address: Relate Mid Wiltshire, 24a Church Street, TROWBRIDGE, Wiltshire, BA14 8DY Telephone: 0844 826 1788 Fax: 01225 775870 Email: [email protected]

64 65 Opening hours: By appointment only, varied locations and times.

‘Off the Record’ Off the Record provides free and confidential information, advice and counselling for young people aged up to 25, as well as specialist services: Children’s Rights and Advocacy, Young Carers Service, Young Parents. Address: Off the Record, Open House Centre, Manvers Street, BATH, BA1 1JW Telephone: 01225 312481 Fax: 01225 3212481 Email: [email protected] Website: www.offtherecord-banes.co.uk

Youth Offending Team (YOT) The role of Wiltshire’s Youth Offending Service is to reduce offending by children and young people aged 10-17 and to have a preventive role in reducing the risks of offending by all young people. The Youth Offending Service is a multi-agency operation comprising staff from police, probation, health, children and education. It works closely with young offenders and their parents/carers as well as with the court, other criminal justice agencies and other organisations or groups that support young people and that recognise the unique value and contribution they make to society. Other key providers and supporters include the Development Service for Young People, Connexions, training and employment providers, accommodation and voluntary sector agencies. Address: 124 Wilton Road, Salisbury, Wiltshire. SP2 7JX Telephone: 01722 341644 Fax: 01722 341655 Email: [email protected] Address: The Martins, 56A Spa Road, Melksham, Wiltshire. SN12 7NY Telephone: 01225 793616 Fax: 01225 793556 Email: [email protected]

64 65 Useful websites and other resources

Wiltshire Pathways Providing information about services and describing how to identify and assess children and young people who need help. Website: www.wiltshirepathways.org Sheu For more information about the Schools Health Education Unit and school surveys. Address: Rensdale House, Bobhay Road, Exeter. EX4 3AY Telephone: 01392 667272 Email: [email protected] Website: www.sheu.org.uk Teenage Pregnancy Unit Website: www.teenagepregnancyunit.gov.uk Brook Website: www.brook.org.uk Sex Education Unit Website: www.ncb.org.uk/sef Department of Health Website: www.dh.gov.uk Extended services prospectus Website: www.teachernet.gov.uk R U Thinking Website: www.ruthinking.co.uk FRANK Website: www.talktofrank.com Wiltshire advice on drugs and alcohol, including directory of drug and alcohol services Website: www.wiltshire.gov.uk/alcoholanddrugsadvice www.truthaboutbooze.com www.downyourdrink.org.uk www.units.nhs.uk www.drinkaware.co.uk

66 67 Ariel Trust Aims to improve young people’s lives by delivering innovating projects based on best practice using multimedia resource packs and consultancy. Website: www.arieltrust.com

Tacade A charity working to promote health and well being of children and young people, produces publications linked to all major guidance documents including those for PSHEE. Website: www.tacade.com

South West Child Protection Procedures This has all the current CP procedures to be followed by all agencies in Wiltshire and most of the rest of the SW, plus additional information and guidance on specific issues that people may not be familiar with eg forced marriage; children involved in prostitution. Website: www.swcpp.org.uk

Safeguarding Children and Safer Recruitment in Education DfES 2007

Guidance for Safer Working Practice for Adults who Work with Children and Young People Government Offices for the English Regions 2009 (an excellent publication we advise all schools to use with their staff)

Information Sharing: Guidance for practitioners and managers: HM Government 2008

Developing On-site Sexual Health Services in Secondary Education: A resource pack, Lucy Emmerson, National Children’s Bureau, 2009

Extended Schools: Improving Access to Sexual Health Advice Services, Department for Education and Skills, 2007

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