Mike Meyers’ CompTIA A+® Guide to Managing and Troubleshooting PCs Fourth Edition

Chapter 6

© 2012 The McGraw-Hill Companies, Inc. All rights reserved Mike Meyers’ CompTIA A+® Guide to Managing and Troubleshooting PCs Overview Fourth Edition

• In this chapter, you will learn how to – Identify the core components of a CPU – Describe the relationship of CPUs and memory – Explain the varieties of modern CPUs – Select and install a CPU – Troubleshoot CPUs

© 2012 The McGraw-Hill Companies, Inc. All rights reserved Mike Meyers’ CompTIA A+® Guide to Managing and Troubleshooting PCs Fourth Edition

Central Processing Unit (CPU) Core Components

© 2012 The McGraw-Hill Companies, Inc. All rights reserved Mike Meyers’ CompTIA A+® Guide to Managing and Troubleshooting PCs Concepts Fourth Edition

• The CPU (central processing unit) works as a very powerful calculator. • CPUs are not very smart … just very fast at manipulating zeros and ones.

© 2012 The McGraw-Hill Companies, Inc. All rights reserved Mike Meyers’ CompTIA A+® Guide to Managing and Troubleshooting PCs Man in the Box Fourth Edition

• Visualize the CPU as a man in a box. – He will gladly perform anything you want him to do, but he can't see or hear anything outside the box. – How can you communicate with him?

Figure 1: Imagine the CPU as a man in a box.

© 2012 The McGraw-Hill Companies, Inc. All rights reserved Mike Meyers’ CompTIA A+® Guide to Managing and Troubleshooting PCs Man in the Box (continued) Fourth Edition

Figure 2: How do we talk to the man in the box?

© 2012 The McGraw-Hill Companies, Inc. All rights reserved Mike Meyers’ CompTIA A+® Guide to Managing and Troubleshooting PCs Talking to the Man Fourth Edition

• Imagine 16 lights – 8 on the inside and 8 on the outside – When an inside light is on, the corresponding outside light is on. You can switch these lights on and off – We call this communication system the external data bus

Figure 3: Cutaway of the external data bus—note that one light bulb pair is on

© 2012 The McGraw-Hill Companies, Inc. All rights reserved Mike Meyers’ CompTIA A+® Guide to Managing and Troubleshooting PCs External Data Bus Fourth Edition

• The CPU communicates with the outside world using the external data bus (EDB) – Uses binary (1 is on, and 0 is off) to communicate – Data lines on the bus can be switched (turned on or off) from inside or outside. • There is a problem: The man in the box has no memory! He needs help to save information he's working on.

© 2012 The McGraw-Hill Companies, Inc. All rights reserved Mike Meyers’ CompTIA A+® Guide to Managing and Troubleshooting PCs External Data Bus (continued) Fourth Edition

Figure 4: Close-up of the underside of a CPU

© 2012 The McGraw-Hill Companies, Inc. All rights reserved Mike Meyers’ CompTIA A+® Guide to Managing and Troubleshooting PCs Talking to the Man Fourth Edition

• In reality, a lot of little wires flash on or off – Voltage is applied or not – Represented not as on, off, on, off… but as 1, 0, 1, 0…

Figure 5: Here "1" means on, "0" means off.

© 2012 The McGraw-Hill Companies, Inc. All rights reserved Mike Meyers’ CompTIA A+® Guide to Managing and Troubleshooting PCs Registers Fourth Edition

• Inside the box are registers (worktables or temporary storage locations). • The four general-purpose registers found in all CPUs are AX, BX, CX, and DX.

Figure 6: The four general-purpose registers

© 2012 The McGraw-Hill Companies, Inc. All rights reserved Mike Meyers’ CompTIA A+® Guide to Managing and Troubleshooting PCs Codebook Fourth Edition

• The man in the box needs one more tool: the codebook or instruction set. – This codebook is called machine language. – One command is a line of code. – The complete set of commands for a processor is its instruction set.

Figure 7: CPU codebook

© 2012 The McGraw-Hill Companies, Inc. All rights reserved Mike Meyers’ CompTIA A+® Guide to Managing and Troubleshooting PCs Codebook (Instruction Set) Fourth Edition

• Here are some examples of real machine language for the Intel 8088:

10111010 The next line of code is a number. Put that number into the DX register.

01000001 Add 1 to the number already in the CX register.

00111100 Compare the value in the AX register with the next line of code.

© 2012 The McGraw-Hill Companies, Inc. All rights reserved Mike Meyers’ CompTIA A+® Guide to Managing and Troubleshooting PCs The CPU so Far Fourth Edition

Figure 8: The CPU so far

© 2012 The McGraw-Hill Companies, Inc. All rights reserved Mike Meyers’ CompTIA A+® Guide to Managing and Troubleshooting PCs Clock Fourth Edition

• The CPU does no work until told to—even though data may be on the EDB. • You need a buzzer to tell the man in the box to start. – This is referred to as a clock. – A clock is actually a stream of pulses.

Figure 9: The CPU does nothing Figure 10: The CPU often needs more until activated by the clock. than one clock cycle to get a result.

© 2012 The McGraw-Hill Companies, Inc. All rights reserved Mike Meyers’ CompTIA A+® Guide to Managing and Troubleshooting PCs Clock (continued) Fourth Edition

• Clock speed is the CPU’s maximum speed, not the speed at which the CPU must run. – Used to synchronize eternal and external activity – One cycle per second = 1 hertz (Hz); 1 million cycles per second = 1 megahertz (MHz) – Every command requires at least two clock cycles. • Clock speed is the maximum clock cycles per second.

© 2012 The McGraw-Hill Companies, Inc. All rights reserved Mike Meyers’ CompTIA A+® Guide to Managing and Troubleshooting PCs Clock (continued) Fourth Edition

• A clock cycle is the time taken by the special wire to charge. – The CPU needs at least two clock cycles to act on each command. – A cycle is one complete up-and-down segment of the sine wave. • Clock Speeds – 1 hertz (1 Hz) = 1 cycle per second – 1 megahertz (1 MHz) = 1 million cycles per second – 1 gigahertz (1 GHz) = 1 billion cycles per second – Intel 8088 ran at 4.77 MHz – Modern CPUs run at 3+ GHz

© 2012 The McGraw-Hill Companies, Inc. All rights reserved Mike Meyers’ CompTIA A+® Guide to Managing and Troubleshooting PCs Clock Speeds Fourth Edition

Figure 11: Where is the clock speed?

© 2012 The McGraw-Hill Companies, Inc. All rights reserved Mike Meyers’ CompTIA A+® Guide to Managing and Troubleshooting PCs System Crystal Fourth Edition

• System crystal governs CPU running speed • Modern motherboards use jumpers to select crystal speed

Figure 12: One of many types of system crystals

© 2012 The McGraw-Hill Companies, Inc. All rights reserved Mike Meyers’ CompTIA A+® Guide to Managing and Troubleshooting PCs System Crystal (continued) Fourth Edition

• Crystal can clock a CPU with a rated speed higher than the crystal, but the CPU will operate at the slower speed of the crystal. – In other words, a 1 GHz crystal can clock a 2 GHz CPU, but the CPU will operate only as fast as the crystal clock—1 GHz. – Underclocking means running a CPU slower than its rated clock speed—it does not take advantage of all the power of the CPU. – Overclocking means to run a CPU faster than its maximum clock speed—it can fry the CPU.

© 2012 The McGraw-Hill Companies, Inc. All rights reserved Mike Meyers’ CompTIA A+® Guide to Managing and Troubleshooting PCs Back to the External Data Bus Fourth Edition

Figure 13: Diagram of an Intel 8088 showing the external data bus and clock wires

© 2012 The McGraw-Hill Companies, Inc. All rights reserved Mike Meyers’ CompTIA A+® Guide to Managing and Troubleshooting PCs Memory Fourth Edition

• Memory is the computer's workspace. • Programs and data are stored on storage media (hard drives, etc.). • Media are not fast enough to provide data to CPU. • Memory takes programs and data and sends them to the CPU MUCH faster.

© 2012 The McGraw-Hill Companies, Inc. All rights reserved Mike Meyers’ CompTIA A+® Guide to Managing and Troubleshooting PCs RAM Fourth Edition

• Random access memory (RAM) is organized like a spreadsheet, with each row holding eight bits (one byte). • Transfers and stores data to and from CPU in byte-sized chunks • Number of bytes of RAM varies from PC to PC, with today's PCs holding billions of bytes of RAM

Figure 14: RAM as a spreadsheet

© 2012 The McGraw-Hill Companies, Inc. All rights reserved Mike Meyers’ CompTIA A+® Guide to Managing and Troubleshooting PCs DRAM Fourth Edition

• Computers use dynamic random access memory (DRAM) – Dynamic rather than static – Random rather than sequential – Circuits need power and to be refreshed to maintain data.

Figure 15: Typical RAM

© 2012 The McGraw-Hill Companies, Inc. All rights reserved Mike Meyers’ CompTIA A+® Guide to Managing and Troubleshooting PCs Chip Fourth Edition

• CPU and RAM need a method to communicate, so they use the EDB. • The CPU doesn't know how to talk to memory, so it needs a helper chip—the MCC. • The memory controller chip (MCC) is a device that facilitates the flow of data from the RAM to the CPU.

Figure 16: Extending the EDB Figure 17: The MCC grabs a byte of RAM.

© 2012 The McGraw-Hill Companies, Inc. All rights reserved Mike Meyers’ CompTIA A+® Guide to Managing and Troubleshooting PCs Address Bus Fourth Edition

• The address bus enables the CPU to control the MCC. – Another set of wires in addition to the external data bus – Used by the CPU to tell the MCC which line of code it wants from RAM

Figure 18: Address bus

© 2012 The McGraw-Hill Companies, Inc. All rights reserved Mike Meyers’ CompTIA A+® Guide to Managing and Troubleshooting PCs Address Bus (continued) Fourth Edition

• The number of wires in the address bus determines the maximum amount of RAM the CPU can handle. – An 8088 had 20 wires, which provided 220 combinations (1,048,576, or 1 MB). – Many current CPUs use 36 wires, which provide 236 combinations (68,718,476,736, or 64 GB). – Today's CPUs have many more wires, allowing them to address several GB of RAM.

© 2012 The McGraw-Hill Companies, Inc. All rights reserved Mike Meyers’ CompTIA A+® Guide to Managing and Troubleshooting PCs Bits and Bytes Fourth Edition

• Any individual 1 or 0 = a bit • 4 bits = a nibble • 8 bits = a byte • 16 bits = a word • 32 bits = a double word • 64 bits = a paragraph or quad word

© 2012 The McGraw-Hill Companies, Inc. All rights reserved Mike Meyers’ CompTIA A+® Guide to Managing and Troubleshooting PCs Terminology Fourth Edition

• Bits are represented as b (e.g., Kb) • Bytes are represented as B (e.g., KB)

K Kilo 210 1024 210 M Mega 220 1,048,576 220 G Giga 230 1,073,741,824 230 T Tera 240 1,099,511,627,776 240

© 2012 The McGraw-Hill Companies, Inc. All rights reserved Mike Meyers’ CompTIA A+® Guide to Managing and Troubleshooting PCs Fourth Edition

Modern CPUs

© 2012 The McGraw-Hill Companies, Inc. All rights reserved Mike Meyers’ CompTIA A+® Guide to Managing and Troubleshooting PCs Manufacturers Fourth Edition

• Two main CPU makers – Intel – AMD • CPUs might look similar, but they are not interchangeable.

Figure 19: Identical Intel and AMD 486 CPUs from the early 1990s

© 2012 The McGraw-Hill Companies, Inc. All rights reserved Mike Meyers’ CompTIA A+® Guide to Managing and Troubleshooting PCs Manufacturers (continued) Fourth Edition

• Intel: Intel has dominated the industry with its CPU and motherboard support chips. – Modern Intel processors include Pentium, Core 2 Duo, Celeron, Core i5, Core i7, Xeon, and more.

• AMD: has kept competition in the CPU market. – While Intel holds the most market share, AMD often provides quality CPUs at competitive prices.

© 2012 The McGraw-Hill Companies, Inc. All rights reserved Mike Meyers’ CompTIA A+® Guide to Managing and Troubleshooting PCs Model Names Fourth Edition

• Intel and AMD differentiate product lines by using different product names, based on the target market.

Market Intel AMD

Mainstream and Core i7/i5/i3, Core 2 Duo Phenom II, A-Series, enthusiast desktop Phenom, Athlon X2

Budget desktop Pentium, Celeron Sempron, Athlon II

Mobile Core i7/i5/i3 (mobile), Turion Core 2 Duo (mobile), Atom

Server Xeon/Itanium

Table 1: Current Intel and AMD Product Lines and Names

© 2012 The McGraw-Hill Companies, Inc. All rights reserved Mike Meyers’ CompTIA A+® Guide to Managing and Troubleshooting PCs Code Names Fourth Edition

• Both companies use code names to keep track of different variations within models— CPUs labeled as the same model may have CPUs inside that are very different from earlier versions of that model.

Figure 20: Same branding, different capabilities

© 2012 The McGraw-Hill Companies, Inc. All rights reserved Mike Meyers’ CompTIA A+® Guide to Managing and Troubleshooting PCs Desktop Versus Mobile Fourth Edition

• Desktop Versus Mobile: – Mobile devices have needs that differ from those of desktop computers: – They need to consume as little electricity as possible. – Less electricity consumption extends the battery charge and creates less heat. • Both manufactures have created both mobile and desktop versions of their CPUs.

Figure 21: Desktop vs. mobile, fight!

© 2012 The McGraw-Hill Companies, Inc. All rights reserved Mike Meyers’ CompTIA A+® Guide to Managing and Troubleshooting PCs Technology Fourth Edition

• Clock multipliers • 64-bit processing • Virtualization support • Parallel execution • Multicore processing • Integrated memory controller (IMC) • Integrated graphics processing unit (GPU)

© 2012 The McGraw-Hill Companies, Inc. All rights reserved Mike Meyers’ CompTIA A+® Guide to Managing and Troubleshooting PCs Clock Multipliers Fourth Edition

• All modern CPUs run at some multiple of the system clock speed. • In early computers, the CPU ran at the same speed as the motherboard. – Designers discovered that the CPU could run faster than the rest of the chips on the motherboard.

© 2012 The McGraw-Hill Companies, Inc. All rights reserved Mike Meyers’ CompTIA A+® Guide to Managing and Troubleshooting PCs Clock Multipliers (continued) Fourth Edition

Figure 22: CPU-Z showing the clock speed, multiplier, and bus speed of a Core i7 processor at rest

© 2012 The McGraw-Hill Companies, Inc. All rights reserved Mike Meyers’ CompTIA A+® Guide to Managing and Troubleshooting PCs Clock Multipliers (continued) Fourth Edition

• Technicians had to set jumpers on older motherboards to configure the multiplier – Now the motherboard is automatically configured through a function called CPUID

Figure 23: Dip switches on a motherboard

© 2012 The McGraw-Hill Companies, Inc. All rights reserved Mike Meyers’ CompTIA A+® Guide to Managing and Troubleshooting PCs 64-bit Processing Fourth Edition

• Increases in EDB and address-bus size • New technologies such as MMX and SSE were added, causing shift to 64-bit technology • Most new CPUs support 64-bit processing – Can run a compatible 64-bit operating system, such as Windows 7, and 64-bit applications

© 2012 The McGraw-Hill Companies, Inc. All rights reserved Mike Meyers’ CompTIA A+® Guide to Managing and Troubleshooting PCs 64-bit Processing (continued) Fourth Edition

• CPUs also still support 32-bit processing for 32-bit operating systems, such as Windows XP, and 32-bit applications • Primary benefit to moving to 64-bit is support for more than 4 GB of memory— up to 16 EB

© 2012 The McGraw-Hill Companies, Inc. All rights reserved Mike Meyers’ CompTIA A+® Guide to Managing and Troubleshooting PCs Virtualization Support Fourth Edition

• Modern CPUs have built-in support for running more than one operating system at a time • Enables hardware-based virtualization support, making virtualization easier and more resource efficient

© 2012 The McGraw-Hill Companies, Inc. All rights reserved Mike Meyers’ CompTIA A+® Guide to Managing and Troubleshooting PCs Parallel Execution Fourth Edition

• Modern CPUs can process multiple commands and parts of commands in parallel – Older CPUs processed in a linear fashion • Works through multiple pipelines, dedicated cache, and the capability to work with multiple threads or programs at one time

© 2012 The McGraw-Hill Companies, Inc. All rights reserved Mike Meyers’ CompTIA A+® Guide to Managing and Troubleshooting PCs Pipelining Fourth Edition

• Pipelining—CPU takes at least four steps (called stages): – Fetch: Get the data from the EDB – Decode: Figure out what type of command needs to be executed – Execute: Perform the calculation – Write: Send the data back onto the EDB

Figure 24: Simple pipeline

© 2012 The McGraw-Hill Companies, Inc. All rights reserved Mike Meyers’ CompTIA A+® Guide to Managing and Troubleshooting PCs Pipelining (continued) Fourth Edition

• Some newer CPUs have many stages in pipeline • Makes a CPU run more efficiently without increasing the clock speed • Some processors use multiple decode stages to reduce pipeline stalls • Some CPUs offer multiple pipelines, allowing the arithmetic logic unit (ALU) and the floating point unit to work at the same time

© 2012 The McGraw-Hill Companies, Inc. All rights reserved Mike Meyers’ CompTIA A+® Guide to Managing and Troubleshooting PCs Pipelining (continued) Fourth Edition

Figure 25: Bored integer unit Figure 26: Multiple pipelines

© 2012 The McGraw-Hill Companies, Inc. All rights reserved Mike Meyers’ CompTIA A+® Guide to Managing and Troubleshooting PCs Cache Fourth Edition

• Cache—reduces wait states by using built-in, very high-speed RAM called static RAM (SRAM). – SRAM preloads as many instructions as possible. – Cache on the CPU was called the L1 cache because it was used first. – Cache on the motherboard was called the L2 cache, and used second; later added to CPU package. – The address bus and external data bus (connecting the CPU, MCC, and RAM) were lumped into a single term called the frontside bus. – Connection between the CPU and the L2 cache became known as the backside bus.

© 2012 The McGraw-Hill Companies, Inc. All rights reserved Mike Meyers’ CompTIA A+® Guide to Managing and Troubleshooting PCs Cache (continued) Fourth Edition

Figure 27: RAM cache Figure 28: CPU-Z displaying the cache information for a Core i7 processor

© 2012 The McGraw-Hill Companies, Inc. All rights reserved Mike Meyers’ CompTIA A+® Guide to Managing and Troubleshooting PCs Cache (continued) Fourth Edition

Figure 29: Frontside and backside buses

© 2012 The McGraw-Hill Companies, Inc. All rights reserved Mike Meyers’ CompTIA A+® Guide to Managing and Troubleshooting PCs Multithreading Fourth Edition

• CPU simulates the actions of a second processor and enhances efficiency, but does not increase processing power (also known as simultaneous or Hyper-Threading)

Figure 30: Windows Task Manager with the Performance tab displayed for a system running a Hyper-Threaded Pentium 4

© 2012 The McGraw-Hill Companies, Inc. All rights reserved Mike Meyers’ CompTIA A+® Guide to Managing and Troubleshooting PCs Multicore processing Fourth Edition

• Combines multiple CPUs (or cores) into a single chip, creating a multicore architecture and executing multiple threads at once • Differs from Hyper-Threading, where the OS and applications have to be written specifically to handle the multiple threads

© 2012 The McGraw-Hill Companies, Inc. All rights reserved Mike Meyers’ CompTIA A+® Guide to Managing and Multicore processing Troubleshooting PCs Fourth Edition (continued)

Figure 31: CPU-Z showing the cache details of a Sandy Bridge Core i7

© 2012 The McGraw-Hill Companies, Inc. All rights reserved Mike Meyers’ CompTIA A+® Guide to Managing and Integrated Memory Controller Troubleshooting PCs Fourth Edition (IMC) • Almost all current CPUs have an integrated memory controller (IMC) – Moved from the motherboard chip into the CPU to optimize the flow of information into and out from the CPU – Causes different CPUs to require different types and capacities of RAM

© 2012 The McGraw-Hill Companies, Inc. All rights reserved Mike Meyers’ CompTIA A+® Guide to Managing and Integrated Graphics Troubleshooting PCs Fourth Edition Processing Unit (GPU) • Video processing portion of the computer traditionally has a discrete unique to video capabilities, known as the GPU. • Graphics processors can handle certain tasks much more efficiently than the standard CPU, so are sometimes integrated. • Enhances the overall performance of the computer while reducing energy use, size, and cost—ideal for mobile devices.

© 2012 The McGraw-Hill Companies, Inc. All rights reserved Mike Meyers’ CompTIA A+® Guide to Managing and Integrated Graphics Processing Troubleshooting PCs Fourth Edition Unit (GPU)(continued)

Figure 32: Dedicated and shared cache

© 2012 The McGraw-Hill Companies, Inc. All rights reserved Mike Meyers’ CompTIA A+® Guide to Managing and Selecting, Installing, and Troubleshooting PCs Fourth Edition Troubleshooting CPUs

• Selecting a CPU • Installation issues • Overclocking • Troubleshooting CPUs

© 2012 The McGraw-Hill Companies, Inc. All rights reserved Mike Meyers’ CompTIA A+® Guide to Managing and Troubleshooting PCs Selecting a CPU Fourth Edition

• Get the right CPU for the right purpose. • Determine if the motherboard supports Intel or AMD processors. • Determine what type of socket the motherboard has. – The motherboard documentation or manufacturer's web site can give you this information. • Learn which processors go with which socket types.

Figure 33: Supported processors and socket type

© 2012 The McGraw-Hill Companies, Inc. All rights reserved Mike Meyers’ CompTIA A+® Guide to Managing and Troubleshooting PCs Intel-Based Sockets Fourth Edition

Socket CPU LGA 7751 Pentium 4, Celeron, Pentium 4 Extreme Edition, Core 2 Duo, Core 2 Quad, Xeon, and many others LGA 11552 Core i3/i5/i7, Pentium, Celeron, Xeon LGA 11563 Core i3/i5/i7, Pentium, Celeron, Xeon LGA 13664 Core i7, Xeon, Celeron Notes 1. The LGA 775 socket was the only desktop or server socket used for many years by Intel and thus just about every branded Intel CPU used it at one time or another.

2. Socket LGA 1155 CPUs are based on Sandy Bridge or Ivy Bridge architecture.

3. Socket LGA 1156 CPUs are based on the pre-Sandy Bridge architecture. 4. The very first Core i7 processors used LGA 1366.

Table 2: Intel-based sockets

© 2012 The McGraw-Hill Companies, Inc. All rights reserved Mike Meyers’ CompTIA A+® Guide to Managing and Troubleshooting PCs AMD-Based Sockets Fourth Edition

Socket Pins CPU 9401 940 Opteron, FX AM22 940 Athlon 64, Athlon 64 X2, Athlon 64 FX, Opteron, Sempron, Phenom AM2+2 940 Athlon 64, Athlon 64 X2, Athlon II, Opteron, Phenom, Phenom II AM33 941 Phenom II, Athlon II, Sempron, Opteron AM3+4 942 FX FM1 905 A5 F 1207 Opteron, Athlon FX

Table 3: AMD-based sockets

© 2012 The McGraw-Hill Companies, Inc. All rights reserved Mike Meyers’ CompTIA A+® Guide to Managing and Troubleshooting PCs AMD-Based Sockets (continued) Fourth Edition

Notes

1. You would usually find only an Opteron server-based CPU in a socket 940. The Athlon 64 FX was a super high-end CPU for the day and is very unlikely to be on the exams.

2. AMD says that CPUs designed for AM2 sockets will work in a Socket AM2+ and vice versa, though at the slower memory movement speeds of the AM2 component (socket or CPU). Many manufacturers have not released motherboard updates that would enable support for a Socket AM2+ CPU on a Socket AM2 motherboard, thus making it impossible to upgrade just the CPU.

3. Though the names of some of the processors designed for Socket AM3 match the names of CPUs designed for earlier sockets, they're not the same CPUs. They are specific to AM3 because they support different types of RAM (see Chapter 7). Just to make things even crazier, though, AM3 CPUs work just fine in Socket AM2/2+ motherboards.

4. AMD had only released the FX-branded CPUs that use the Bulldozer core at the time of this writing. Motherboards with AM3+ sockets already out tout support for Phenom II, Athlon II, and Sempron CPUs, in addition to the FX series.

5. The A series features integrated GPUs and other chips.

© 2012 The McGraw-Hill Companies, Inc. All rights reserved Mike Meyers’ CompTIA A+® Guide to Managing and Troubleshooting PCs Installation issues Fourth Edition

• Pay careful attention to – CPU pins – Power supply – Adequate cooling • Consider whether to leave CPU at standard settings or overclocking

© 2012 The McGraw-Hill Companies, Inc. All rights reserved Mike Meyers’ CompTIA A+® Guide to Managing and Troubleshooting PCs Socket Types Fourth Edition

• Socket types – Intel processors use a land grid array (LGA) package – AMD CPU pins align with socket holes—a (PGA) – CPUs and sockets are keyed to help prevent misalignment and incorrect insertion (Zero Insertion Force, or ZIF sockets)

© 2012 The McGraw-Hill Companies, Inc. All rights reserved Mike Meyers’ CompTIA A+® Guide to Managing and Troubleshooting PCs Socket Types (continued) Fourth Edition

Figure 35:AMD-based socket without pins

Figure 34: Intel-based socket with pins

Figure 36: Underside and top of a CPU

© 2012 The McGraw-Hill Companies, Inc. All rights reserved Mike Meyers’ CompTIA A+® Guide to Managing and Troubleshooting PCs Socket Types (continued) Fourth Edition

Figure 37: Moving the Figure 38: Fully opened release arm socket

© 2012 The McGraw-Hill Companies, Inc. All rights reserved Mike Meyers’ CompTIA A+® Guide to Managing and Troubleshooting PCs Cooling Fourth Edition

• CPUs can heat up due to electrical power usage (wattage). • Most CPUs use a combination of heat- sink and cooling-fan assembly to keep them within normal operating temperatures.

Figure 39: Intel OEM heat-sink and fan assembly

© 2012 The McGraw-Hill Companies, Inc. All rights reserved Mike Meyers’ CompTIA A+® Guide to Managing and Troubleshooting PCs Cooling (continued) Fourth Edition

• OEM CPU coolers are heat-sink and fan assemblies that are included with a retail-boxed CPU.

• Specialized CPU coolers are third-party heat-sink and fan assemblies for a variety of CPUs, and usually exceed the OEM heat sinks in the amount of heat they dissipate.

© 2012 The McGraw-Hill Companies, Inc. All rights reserved Mike Meyers’ CompTIA A+® Guide to Managing and Troubleshooting PCs Cooling (continued) Fourth Edition

Figure 40: Cool retail heat sink

© 2012 The McGraw-Hill Companies, Inc. All rights reserved Mike Meyers’ CompTIA A+® Guide to Managing and Troubleshooting PCs Cooling (continued) Fourth Edition

• Liquid cooling works by running some liquid—usually water—through a metal block that sits on top of your CPU, absorbing heat.

• Apply a small amount of thermal compound (or heat dope) to the CPU before attaching the heat sink—applying too much or too little can cause the CPU to overheat and fail.

© 2012 The McGraw-Hill Companies, Inc. All rights reserved Mike Meyers’ CompTIA A+® Guide to Managing and Troubleshooting PCs Cooling (continued) Fourth Edition

Figure 41: Liquid-cooled CPU

© 2012 The McGraw-Hill Companies, Inc. All rights reserved Mike Meyers’ CompTIA A+® Guide to Managing and Troubleshooting PCs Cooling (continued) Fourth Edition

Figure 42: CPU fan power standout on motherboard

© 2012 The McGraw-Hill Companies, Inc. All rights reserved Mike Meyers’ CompTIA A+® Guide to Managing and Troubleshooting PCs Cooling (continued) Fourth Edition

Figure 44: AMD OEM heat-sink Figure 43: Applying thermal and fan assembly compound

© 2012 The McGraw-Hill Companies, Inc. All rights reserved Mike Meyers’ CompTIA A+® Guide to Managing and Troubleshooting PCs Cooling (continued) Fourth Edition

Figure 45: Heat-sink and fan assembly mounted to motherboard with screws

© 2012 The McGraw-Hill Companies, Inc. All rights reserved Mike Meyers’ CompTIA A+® Guide to Managing and Troubleshooting PCs Overclocking Fourth Edition

• For the CPU to work, the motherboard speed, multiplier, and voltage must be set properly. • Motherboard uses the CPUID functions to set these options automatically. • Some motherboards enable you to adjust these settings. • Some people intentionally run their systems at clock speeds higher than the CPU was rated, a process called overclocking, to enhance performance.

© 2012 The McGraw-Hill Companies, Inc. All rights reserved Mike Meyers’ CompTIA A+® Guide to Managing and Troubleshooting PCs Overclocking (continued) Fourth Edition

• Intentional overclocking of a CPU immediately voids most warranties • Can cause system instability, lockups, frequent reboots, or damage, and may destroy CPU • Overclocking is done through jumpers, CMOS settings, or software configuration • Usually involves increasing the bus speed for the system and increasing the voltage going into the CPU

© 2012 The McGraw-Hill Companies, Inc. All rights reserved Mike Meyers’ CompTIA A+® Guide to Managing and Troubleshooting PCs Overclocking (continued) Fourth Edition

Figure 46: Manually overriding CPU settings in the system setup utility

© 2012 The McGraw-Hill Companies, Inc. All rights reserved Mike Meyers’ CompTIA A+® Guide to Managing and Troubleshooting PCs Overclocking (continued) Fourth Edition

• In case you need to go back to CMOS defaults, use the CMOS clear jumper setting from the motherboard manual

Figure 47: CMOS-clear jumper

© 2012 The McGraw-Hill Companies, Inc. All rights reserved Mike Meyers’ CompTIA A+® Guide to Managing and Troubleshooting PCs Troubleshooting CPUs Fourth Edition

• Overheating—can cause system to not start or to lockup. Newer CPUs will usually shut themselves down before overheating. – Too much heat dope (thermal paste) can impede the flow of heat from the CPU to the heat sink and cause the CPU to heat up rapidly. – Not enough thermal paste can cause the CPU to heat up and shut down. – Faulty fan power connection can cause CPU to heat up and shut down. – Heating may take longer and cause problems after boot and OS load

© 2012 The McGraw-Hill Companies, Inc. All rights reserved Mike Meyers’ CompTIA A+® Guide to Managing and Troubleshooting CPUs Troubleshooting PCs Fourth Edition (continued)

– Environmental heat / lack of adequate ventilation can cause CPU heat-up and shutdown

• Catastrophic Failure – May cause Windows Stop error (Blue Screen of Death) – May cause PC to shut down or go black – May burn up components

© 2012 The McGraw-Hill Companies, Inc. All rights reserved Mike Meyers’ CompTIA A+® Guide to Managing and Troubleshooting CPUs Troubleshooting PCs Fourth Edition (continued)

Figure 48: Blue Screen of Death

© 2012 The McGraw-Hill Companies, Inc. All rights reserved Mike Meyers’ CompTIA A+® Guide to Managing and Troubleshooting PCs Beyond A+ Fourth Edition

• Intel Atom processors – Small, relatively low-powered, but also low-power- consumption CPUs. – Used in netbooks and nettop computers where battery life and quietness are more important than raw power.

Figure 49: Intel Atom processor

© 2012 The McGraw-Hill Companies, Inc. All rights reserved