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RESIDENT’S GUIDE

The information you need, always on hand Dear Resident, The guide you are holding in your hands will provide What will you find in this guide? you with detailed information about the different resources and services that the City Council of . The municipality and its history ...... 4 Collado Villalba has prepared for its citizens. The 1 What means of transport are there in aim of this guide is to be a useful tool for any quick Collado Villalba? ...... 6 queries anyone may have, both for those of us who live here as well as all those who come to our city 2 Getting my papers up to date: cards, for various different reasons. permits and registries ...... 8 As the nerve centre of the Sierra de , Collado Villalba boasts a 3 What do I have to do if I want to work? ...... 12 large variety of business, industrial, recreational, sport and cultural services, many of which span the entire region, and Collado Villalba is at the heart 4 I have or I would like to form my own company . . . . 16 of an extensive transport network. In addition to the extensive services 5 I’m concerned about my health ...... 18 offered in this guide, in the coming years we will be opening a new regional hospital, social security offices and a national barrier-free theatre. 6 My children’s education until they are 16 . . . . . 20 With this publication, the City Council wants to help all its citizens to get 7 I’m older than 16 and I would like to study . . . . 26 to know the area better since we are convinced that greater familiarity with the region and its resources will contribute to increased social cohesion 8 What can my child do when he is not at school? . . . . 30 and welfare. A key component of the quality of these services is having 9 Care for the disabled, elderly and others who information and closeness highly available to its citizens. require assistance ...... 34 I would like to stress that all the people who work in the municipal What leisure activities are available departments and offices, such as myself and the city councillors, are at 10 to me through the Council? ...... 38 your disposal to provide you with any information you may need, dispel any doubts you may have and to take suggestions and complaints into account. 11 I’d like to get involved in an association ...... 42 Kind regards, 12 What public housing services exist? ...... 44 13 I need legal aid ...... 46 14 What do I do with my rubbish? ...... 48 15 Where can I access the Internet for free? . . . . . 49 José Pablo González Durán Other information of interest ...... 50 Mayor of Collado Villalba

colladovillalba • RESIDENT’S GUIDE 3 Collado Villalba The municipality and its history

Collado Villalba is situated in the North West of the Community of . It is made up of different parts (the old town, the station, the housing developments and the business parks), which as they have developed have grown into a continuous whole and fit together perfectly.

The name, “Villae-Alba” (White Town), Due to its characteristics, Collado is of Roman origin, and this comes Villalba is considered part of Madrid’s from the white granite stone that forms Western Metropolitan Area, and due the surrounding landscape. People to its location it is the gateway to who live in Collado Villalba are called the central portion of the Sierra de Villalbinos. Guadarrama: from our municipality It has almost 60,000 inhabitants, both the towns and villages of Alto making it the most-populated city in the Guadarrama (and the Guadarrama region. river which flows through the region), Places of interest At a distance of 41 km from the and those of Alto can be capital, it is the most important reached. > The Council Stone > Cultural Centre and Peñalba transport hub in the Sierra Madrileña. At the tolling of a bell, the former Park Proof of the high quality of the consistory council would meet on Situated in the old town, the Cultural This is not just because of the number environment surrounding Collado Villalba of ways of getting to Madrid (12 bus these steps which were carved out Centre and Peñalba Park contain trees is that 40% of its territory falls within of stone in 1724. In the Plaza de la over 100 years old and a stately home routes and 2 regional train lines) but also the Cuenca Alta del Manzanares Constitución. which was renovated at the beginning because it is directly linked to more than Regional Park. of the 20th Century. Inside the house

20 other municipalities. Furthermore, it > El Enebral Church you will find a cultural centre, the Built in the renaissance style between is the gateway to the North East of the To the North in the near future will local education department and the the 16th and 17th Centuries, the El for all those leaving be the entrance to the Guadarrama offices of UNED, the Spanish distance- Enebral Church Highlights inside a Madrid for y León, and National Park. To the South will begin learning university. sculpture of the Virgin of El Enebral Northern Portugal. the Regional Park of “Curso Medio del and its baptismal font. > El Coto de Las Suertes Río Guadarrama y su entorno”. El Coto de Las Suertes is a protected In addition, Collado Villalba, is the > Caño Viejo Fountain nature reserve of some 40 hectares business capital of the region. This Collado Villalba is therefore an ideal The Caño Viejo Fountain is one of the in which Mediterranean ecosystems intense activity takes place in various place to live for all those who wish few remaining traces of Arab influence thrive with expansive areas converted places: large shopping centres, business to combine the comfort of a modern in the region. The water that flows into pastures for livestock to graze. parks and small-scale trade which is very thriving city with the immediacy of from this fountain used to supply the attractive and diverse. exceptional natural surroundings. El Enebral area.

4 RESIDENT’S GUIDE • colladovillalba colladovillalba • RESIDENT’S GUIDE 5 What means of transport are 1 there in Collado Villalba? Servicio de Atención To get around Collado Villalba To go to other municipalities al Ciudadano (SAC) There are various city buses that leave the Renfe train station with bus routes that (681, 684, 685, C8) Los Molinos (684, 685, 688, C8) Plaza de la Constitución, 1 serve the municipality. These are: L1, L2, L3, L4, L6, L7a and L7b. (691) (685, C10) 91 856 28 50 More information is available through the bus company Francisco Larrea. (672, 672A, 720, 876) Mataelpino (672) c/ Real, 26 91 856 29 90 (684, 685, C8) (720) (683, C8) (671, 672, 672A, Policía Local To go to Madrid (720) 720, 876) c/ Real, 26 092 (630) (685, 691) BUSES REGIONAL TRAINS 91 850 54 53 (672A) Pozuelo (C10) To Moncloa To Chamartín and - C8 (C8) San Lorenzo de El Escorial Francisco Larrea 671, 672 and 672A. Stop in To Príncipe Pío, Atocha and (630, C8, C10) (660, 664) www.franciscolarrea.com/ urbanosvillalbacon.htm El Zoco and in the old town. Chamartín – C10 Guadarrama (660, 664, 682, (720) 91 857 71 49 683, 684, 685, 688) (684, 685, C8, C10) 673. Stops in El Zoco and Los Valles. BICYCLES ON TRAINS Las Rozas (684, 685, C10) (630) Consorcio Regional de Transportes at 681,682,683,684,688,691. You can take your bike on the trains Parking on the street Information on buses these times and on these lines: and trains Stop in El Zoco. In some areas you have to pay to park on the www.ctm-madrid.es > Monday to Friday, from 10 am on all lines (if returning from street. This applies Monday to Friday (9am-2pm and 687. Stops at the bus station. 012 Madrid on Fridays and on the eve of public holidays you can 5pm-8pm) and on Saturdays (9am-2pm). To Plaza de Castilla only take your bicycle on line C10). Green zones: Preference is given to local residents. You Taxis 876. Stops in the old town > All day on Saturdays and public holidays on line C10. need to have a resident’s card or to get a pay-and-display 902 111 343 and Los Valles. > To go to and from Cercedilla, on all days, except Saturdays ticket from the green machines (1 hour maximum). and public holidays in winter Blue zones: You need to get a pay-and-display ticket from the blue machines (2 hours maximum). The resident’s card can be obtained from the Citizen’s Assistance Service (SAC). 10-JOURNEY TICKETS. These exist for both buses (city and intercity buses) If you have reduced mobility you may apply for a and the train. They work out to be less expensive than single tickets. parking permit from the Local Police. A TRAVEL CARD. If you use public transport n a regular basis, it is worthwhile buying a monthly or annual travel card. Reduced rates are also available NIGHT BUSES for people under 22 or older than 65. The travel card can be bought in any Within Collado Villalba, bus L5. to Madrid tobacconists. Collado Villalba is in Zone B3. (Moncloa) and lines N602 and N603.

6 RESIDENT’S GUIDE • colladovillalba colladovillalba • RESIDENT’S GUIDE 7 Getting my papers up to date: 2 cards, permits and registries

Census Registry If you are a national Family documents You will benefit from registering on the electoral roll of a in the municipality where you live: country, or if your country has an Civil and religious Entering children into the OO Census registry allows you to access many public agreement with services: health centres, schools, social services, marriages Civil Registry and you have lived in etc. You will get discounts on council-directed Spain legally for the All marriages, whether religious or When give birth or adopt a child, you should activities and be given preference for accessing last 5 years, you may civil, must be entered into the Civil enter this into the Civil Registry. these. request to VOTE in Registry. Roman Catholic, Protestant, The child is automatically registered in the OO It aids you in getting other papers up to date: local elections. Jewish and Islamic marriages are Census Registry if you live in Collado national ID card (DNI), residence card, health card, If you do not legally recognised by the state. You Villalba. work permit, Social Security, driving licence, family have SPANISH will be informed about the necessary regrouping, taxes, etc. NATIONALITY you documentation in the Civil Registry A child’s nationality can request Spanish Office or the religious centre where you National ID card or residence card citizenship if you are going to get married. You do not Spanish nationality is given to children: have been a legal The DNI card is mandatory for all people over the need a residence card to get married. OO whose mother or father is Spanish. resident of Spain age of 14 who have Spanish nationality and are resident for 10 consecutive Getting married in OO who were born in Spain and at least one in Spain. Those under 14 are also permitted to have years or 5 if you are a parent was born in Spain. one. You must have it renewed before it expires. refugee or just 2 years other countries OO who were born in Spain to foreign To get a DNI or renew it you can request an if you are from certain If you get married in another country, parents, once the child is 1 year old. This appointment at the Local Police station. You will need countries. You can you can register the marriage in Spain must be requested by you. to go there twice; once to apply for it and another also request Spanish if you or your spouse have Spanish OO who are younger than 18 and are adopted time to collect it. You can also request an appointment nationality if you have nationality. The Civil Registry Office will by a Spanish citizen. If the child is older been married to a in any National Police Station. tell you what documentation is required. than 18, they are able to apply for Spanish Spanish citizen for at nationality two years after being adopted. A residency card can be applied for at any National least a year. Registration for de Police Station, an Oficina de Extranjeros or in the Information can be You should apply for Spanish nationality in Citizen’s Assistance Service (SAC). You will need to found in the Centre facto relationships the Civil Registry Office. renew the card within the time period that corresponds for Council Initiatives If you have cohabited with your to the type of permit you have. The nearest National (CIM). partner for at least 12 consecutive Family regrouping Police Station is in Pozuelo de Alarcón. months, you can register your If you have been a legal resident of Spain for If you are a national of a European Union country Census Registration relationship as de facto partners a year and you have authorisation to remain and you will live in Spain for over three months, you is FREE. You can in the Council. The Citizen’s for at least another year, you may bring need to register in the Central Register of Foreigners register at the Assistance Service (SAC) will let you some of your family members to live with at an Oficina de Extranjeros or any National Police Citizen’s Assistance know about the procedures and the you. For more information go to the Centre Station. Service (SAC). documentation you will need. for Council Initiatives (CIM).

8 RESIDENT’S GUIDE • colladovillalba colladovillalba • RESIDENT’S GUIDE 9 2 Council tax for Servicio de Atención al Ciudadano Car documents (SAC) property Plaza de la Constitución, 1- 91 856 28 50 Driving licence Insurance If you own a property, make sure you c/ Real, 26 - 91 856 29 90 pay: The minimum age for getting a driving Insurance covering potential damage Iniciativas Municipales (CIM) licence depends on the type of vehicle you to persons and goods is mandatory. OO Property Tax (IBI) c/ Rincón de las Eras, 10 - 91 279 51 51 www.cdtvillalba.org will drive: There are many insurance companies OO Refuse Collection charge offering this service. OO 14 years old: mopeds or vehicles for Policía Local people with reduced mobility, as long as c/ Real, 26 - Teléfonos: 092 - 91 850 54 53 you do not carry passengers. Compulsory Vehicle Registro Civil OO 16 years old: motorcycles up to 125 cc. Inspection (ITV) Plaza de los Belgas, s/n. - 91 850 01 28 OO 18 years old: vehicles with up to 9 seats. All vehicles registered in Spain Comisaría Policía Nacional OO 21 years old: special vehicles (bus, lorry, etc.) have to undergo a periodic vehicle Camino de Huertas, 36. To get a driving licence you will need to inspection: the ITV. Pozuelo de Alarcón pass a theory test and a practical test. You 91 799 04 82 Motorcycles also need to be can prepare yourself for this test with any inspected. Cita previa renovación DNI driving school. 902 247 364 www.citapreviadnie.es

DRIVING LICENCES FROM OTHER Road tax (IVTM) Oficinas de Extranjeros COUNTRIES. In certain cases you are This tax must be paid to the Council. All addresses and telephone numbers can able to exchange your driving licence from To pay you may set up a standing be found on the Internet or by ringing 060 another country for a Spanish one. Ask order from your bank account. extranjeros.mtas.es/es/lnformacionlnteres/ the General Directorate for Traffic OficinasExtranjeros (DGT) for information regarding this or Dirección General de Tráfico (DGT) visit their website. To exchange driving licence - 902 300 175 RENEWING YOUR LICENCE. You To avoid potential Jefatura Provincial de Tráfico are not allowed to drive with a licence c/ Arturo Soria, 125. Teléfono: 060 that has expired. Before it expires you SURCHARGES ON FINES, let the Provincial Traffic Before going anywhere to will receive a letter at your home address process any of these papers, ITV Collado Villalba Headquarters know of Carretera A-6 Km 37,600 notifying you of the need to renew the call in advance to make sure licence. You can also get in contact with changes of address. This is Vía de Servicio, dirección Madrid mandatory and free. you have all the documents 91 851 16 87 the Provincial Traffic Headquarters. that you will need.

10 RESIDENT’S GUIDE • colladovillalba colladovillalba • RESIDENT’S GUIDE 11 What do I have to do 3 if I want to work? Register with a public Register as a self- service to help you look employed person or for work form a company OO Employment Agency for the The CIM can advise you on how to . register as self-employed person or how OO Employment Office of Collado to form your own company. Read the Villalba Council. You will find it section in this guide “I have or I would located inside the Centre for Council like to form my own company” Initiatives (CIM). (page 16). Remember that if you are not a citizen of Take a course that will the European Union you cannot be self- help you find work employed unless you have a work permit Free courses are available from the that allows you to do so. Employment Agency if you are Prepare for a public Look for work on the registered as a jobseeker. competitive examination Internet In the CIM you can also find out about To work within public administration, e.g. Here are some Internet sites you can training courses which may be of interest councils, autonomous communities and visit. to you. central governmental bodies (Ministries, www.infoempleo.es Agencies, etc.) you must sit competitive www.laboris.net examinations called oposiciones. For www.trabajos.com certain examinations you must be an EU www.servijob.com citizen. www.segundamano.es More information is available from the www.empleopublico.net CIM or on the 060 website.

If you have any form of DISABILITY or if you are NOT of SPANISH TO WORK you must be 16 or older, a citizen of the European Union or nationality, the CIM can give you advice and information specific to your have a work permit. case.

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Centro de Iniciativas Can I receive Municipales (CIM) unemployment benefits? c/ Rincón de las Eras, 10 91 279 51 51 OO If you have paid Social Security www.cdtvillalba.org contributions for a minimum of 12 months during the last 6 years you are Oficina de Empleo eligible for unemployment benefits. c/ Piedrahita, 42 Unemployment benefits must be requested 91 850 38 88 in the Employment Agency. Before this can be done you must register first as a Redtrabaja jobseeker. Website providing information about the State Public The longer you have paid Social Security Employment Service contributions for, the more time you are www.redtrabaja.es able to receive unemployment benefits. For amount of time. Ask about this in How can I check that every year in which you have paid, you are the Employment Agency. 060 Telephone number and website able to claim unemployment benefits for 4 I am registered with OO If you have a very low income providing information to months, up to a total period of 2 years for and are legally resident in the Social Security? citizens 6 years of Social Security contributions. Community of Madrid, you can Ask for a professional history report www.060.es OO If this time period runs out and you ask Social Services to include from the General Treasury of the Social Unión General de are no longer eligible for unemployment you in the Minimum Income Security. Trabajadores (UGT) Scheme (Renta Mínima de benefits, you may be able to receive c/ Clara Campoamor, 2 the unemployment subsidy for a certain Inserción). What are my rights 91 849 11 97 as an employee? Comisiones Obreras Your rights as an employee are governed If you fall into one of the cases below, YOU and THE COMPANY which (CCOO) by the Workers’ Statute and by the c/ Pardo de Santallana, 44 employs you will benefit from certain ADVANTAGES: collective agreement for the sector you 91 849 35 27 OO You are female (advantages for victims of gender violence, breaks from work of work in. If you need advice about your Tesorería General 5 years or more, or returning to work after giving birth or adopting). Rights at work you can talk with a trade de la Seguridad Social OO You are 18-30 years old, or older than 45. union. In Collado Villalba the trade unions c/ Juan de Toledo, 19 UGT and CCOO have offices. OO You have some form of disability. San Lorenzo de El Escorial 901 50 20 50 OO You have been unemployed for more than 6 months OO You are recognised by Social Services as socially excluded.

14 RESIDENT’S GUIDE • colladovillalba colladovillalba • RESIDENT’S GUIDE 15 I have or I would like to form 4 my own company Centro de Iniciativas What do I have to do How do I find people to Municipales (CIM) to form a company? work for my company? c/ Rincón de las Eras, 10 OO The “La Cantera” Business You can advertise the vacancy in the 91 279 51 51 Centre makes a range of services Employment Agency, the Council www.cdtvillalba.org available to you such as advice, Employment Office or the Centre for Centro Empresarial drawing up business plans, training, Council Initiatives (CIM). de Collado Villalba management assistance and access to “La Cantera” microcredit. Visit their website for Parque Empresarial more information. WHAT IF THE PERSON IS A c/ Anastasio Nieto, 11 91 828 40 46 OO You can use the Boncovi Internet FOREIGN NATIONAL? www.cdtvillalba.org/lacantera portal to find a business opportunity OO If they are from the European that may interest you. Union you can hire them without Boncovi OO You can apply for business any previous conditions. How can I achieve www.cdtvillalba.org/boncovi premises or register your OO If they are from another country a Work-Life Balance? Oficinas de Extranjeros business address in the they must have a current work You can get information about how to All addresses and telephone “La Cantera” Business Centre. permit that allows them to work incorporate measures within your business that numbers can be found on the for an employer. enable employees to balance their professional Internet or by ringing 060 extranjeros.mtas.es/es/ In the “La Cantera” Business OO and personal lives in the Council Office for If they only have residency InformacionInteres/ Centre there is a Innovation Women. authorisation you can apply for OficinasExtranjeros Dissemination Centre for which a work permit for them in one You can also download the employer guide offers courses and seminars and of the government’s Oficina de “Reconciling family and professional life” Concejalía de Mujer on-line seminars for SMEs. Extranjeros in Madrid. from the Council website. 91 851 97 45 Edificio Polifuncional Plaza Principe de España s/n.

Web del It could be advantageous for you de Collado Villalba to hire people from particular groups www.ayto-colladovillalba.org (women, disabled, those over a certain age) or who are in a certain situation (unemployment, victims of gender violence). Find out more in the CIM.

16 RESIDENT’S GUIDE • colladovillalba colladovillalba • RESIDENT’S GUIDE 17 I’m concerned 5 about my health Where is my health centre? How else can I look Teléfono de Atención al Usuario - 012 Your health centre is usually the one closest to where you live. To make sure, call Sanidad Madrid after myself? www.centrossanitarios.sanidadmadrid.org the Assistance Helpline, visit the Madrid Health Service or contact the Council’s SAC. There are various activities that Telephone the Health Centre before you go to book an appointment. There show us how to improve and care Servicio de Atención al Ciudadano (SAC) is a Mental Health Centre in the Estación Health Centre. for our health. Plaza de la Constitución, 1 - 91 856 28 50 c/ Real, 26 - 91 856 29 90 OO Health Centres have prevention How do I get my What do I do if it is urgent? Centro de Salud Estación and education programmes for c/ Los Madroños, 5 - Cita previa: 91 850 60 96 health card? If your Health Centre is closed, you can go to maternal and child health, diets, the Estación Health Centre which has an Urgencias: 91 851 14 02 To access public health services sexually transmitted diseases, etc. Salud Mental: 91 850 30 08 you need a health card. You can accident and emergency service. OO Over the year the Council apply for this at your Health Centro de Salud Pueblo You can go to the nearest hospitals: Hospital Office for Health carries out c/ Fuente del Álamo, 10 - 91 851 99 57 Centre with proof that you have de El Escorial or Hospital Puerta de Hierro different campaigns and activities registered as a resident of Collado Majadahonda. to promote a healthy lifestyle. Centro de Salud Villaba. If you need medical c/ Ignacio González Serrano, 27 - 91 849 71 36 OO The Council Office for attention before the card gets Hospital Universitario Puerta de Hierro sent to your home, you can use Women organises workshops to help recover physical, mental and Majadahonda the slip that proves that you have In an EMERGENCY c/ Manuel de Falla, 1. Majadahonda emotional wellbeing. It also has a applied for the card. call 112 91 191 60 00 completely free psychological care Are the medicines free? service for individuals. Hospital El Escorial Ctra. M-600 de Guadarrama Your Health Centre may extend OO If you are over 60 or you are a a green or a red prescription. a San Lorenzo de El Escorial, Km. 6,255 pensioner due to early retirement San Lorenzo de El Escorial - 91 897 30 00 With the green prescription your If you need information or guidance or widowhood, or your partner medicine will be less expensive about DRUGS or addictions and their is retired or a pensioner, you can Concejalía de Sanidad since public health will be prevention you can go to the Drug sign up for health activities and 91 849 98 01 defraying a part of the cost. The Misuse Services Centre (CAID). They workshops with the Council Concejalía de Mujer y Mayores red prescriptions are only for can also give treatment for those Office for the Elderly. 91 851 97 45 pensioners who are entitled to addicted to drugs. Edificio Polifuncional OO You can go to the Youth medicines free of charge. Plaza Principe de España s/n. Information Centre in the Casa de Juventud to clear up any Casa de Juventud All YOUNG PEOPLE under 18 and PREGANT women have the right to doubts you may have about your c/ Batalla de Bailén, 24 - 91 851 24 94 full medical care even if they do not have a health card. health and sexuality. Everybody has the right to be treated in URGENT cases, even if they do Centro de Atención Integral not have a health card. a Drogodependientes (CAID) Plaza Príncipe de España, s/n. - 91 851 12 61

18 RESIDENT’S GUIDE • colladovillalba colladovillalba • RESIDENT’S GUIDE 19 My children’s education until 6 they are 16 Do my children have to What is the difference Education until the age of 16 go to school? between a state and a NURSERY AND PRESCHOOL COMPULSORY SECONDARY Yes, you are obliged to make sure that state-subsidised school? EDUCATION EDUCATION (ESO) your children go to school from the age of A state school belongs to the 6 until the year they turn 16. Compulsory FROM 0 TO 5 YEARS FROM 12 TO 16 YEARS government and teaching staff are education includes Primary Education and employed by the state directly. Divided into two cycles. Made up of 4 academic years. Compulsory Secondary Education (ESO). First cycle: from 0 to 2 years. A state-subsidised school belongs From year 1 to 4 of the ESO. Even if your child does not have Spanish NOT COMPULSORY. to a private entity and the government COMPULSORY AND FREE. nationality, he/she the right to education In nursery schools. on the same basis as Spanish children. provides the necessary funds for managing the school and hiring teaching Second cycle: from 3 to 5 years. Studied in Secondary Schools (IES). Do I have to pay so staff. NOT COMPULSORY AND FREE. In Preschool and Primary Education my children can go to How do I choose where Schools (CEIP). When your son or daughter school? successfully completes year 4 of my children study? the ESO or of an Initial Vocational No, you do not have to pay during the PRIMARY EDUCATION Each year the Community of Madrid Qualification Programme (PCPI), years of compulsory education. Nursery sets out an application timescale. The FROM 6 TO 11 YEARS he/she will receive the education from 3-5 years is also free. Diploma application process usually begins of Compulsory Secondary There will always be a place available Made up of six academic years. in mid April. You should go to the Education (usually called whether it is in a state school or a From year 1 to 6 of primary school. school where you would like your son “Graduado en ESO”). state-subsidised school. If your child or daughter to study and fill out an Structured into three cycles of two If your son or daughter does is registered as a resident of Collado application form. academic years each. Villalba, you will receive a letter from the not pass, he/she will receive a COMPULSORY AND FREE. Council on his/her third birthday advising If your child needs to start school and certificate of education in which you of the registration period and this you have missed the usual deadline, In Preschool and Primary Education the subjects studied and the school will include the certificate of registration contact the Schools Commission (part Schools (CEIP). years attended are listed. as a resident for applications to schools of the Community of Madrid Regional and centres. Government) directly. What about after age 16? If your son or daughter has a LEARNING DISABILITY OR ANY Once your son/daughter turns 16, he/she can either continue studying or start to SPECIAL EDUCATIONAL NEED they will be helped with this at school look for work. You can find information about education for those over 16 in another so that they can receive an education with other children their age. section of this guide “I’m older than 16 and I would like to study” (pages 26-29).

20 RESIDENT’S GUIDE • colladovillalba colladovillalba • RESIDENT’S GUIDE 21 6

Is financial aid available for Is there a service SCHOOLS IN COLLADO VILLALBA my child’s education? to assist me with NURSERY SCHOOLS OO To place children from 0-3 years in the education of my STATE PRIVATE private nursery schools. children? -- Council aid. OO Casa de Niños Arco Iris El Parque This can be requested through the Keep in contract with your child’s “El Hada c/ Costa del , 3 c/ Sierra de Aitana, 1 SAC. tutor at school. Tragamanzanas” 91 851 22 66 91 850 85 50 OO If you are having difficulties to do -- Community of Madrid grants. These c/ Los Almendros, s/n. with your children’s education Arlequín Los Pitufos de Sandra can be requested at the Office for the 91 849 31 74 West Madrid Area. you can contact Social Services. c/ Marcelo Martín c/ Cañada Real, 20 They can give you guidance and Cuentacuentos Bravo, 3 91 851 56 01 OO For books and educational materials. give workshops to parents (in c/ Fuente del Alamo, 10 91 849 32 42 Nubes This can be requested from the school’s conjunction with the Council 91 851 09 29 Bambi c/ Caño Viejo, 48 secretary’s office. Office for Education). La Vaca Flora c/ Cercedilla, 10 91 850 60 95 - Community of Madrid grants. OO - If you require information about c/ Los Madroños, 7 91 851 04 81 Pequeguay -- The council “Free books for school” the education system or your son 91 851 88 73 programme. Covers school books for or daughter has problems with Caramelos Camino Venta the second cycle of preschool and school attendance, the Council c/ Antigua carretera de El Escorial, 8 primary education for reuse. Office for Education can help de Galapagar, 23 656 66 32 99 you 91 850 82 58 OO For school lunches. . Pipiú Community of Madrid grants. These can OO In March or April Collado Dino c/ Nardos, 2 be requested from the school’s secretary’s Villalba Council organises c/ Eladio Aranda, 18 91 849 03 93 a Student Guidance Day in 91 851 99 29 office. Sonrisas secondary schools. A booklet with El Cole de los Peques c/ Urano, 2 guidance for making decisions c/ Boalo, 5 91 851 96 64 “Oriéntate... y decide” is 91 851 60 66 handed out. Virgen de la Encina OO The Community of Madrid El Enebral Montessori c/ Marcelo Martín also publishes a guide to education Paseo de Belmas, 5 Bravo, 2 which can be found on the CRIF 91 850 90 39 91 851 42 74 website. de los Niños c/ Pto. de Navacerrada, 5 625 08 49 61

22 RESIDENT’S GUIDE • colladovillalba colladovillalba • RESIDENT’S GUIDE 23 6 Concejalía de Educación SCHOOLS IN COLLADOVILLALBA Centro Cultural Peñalba Preschool and Primary Education Schools (CEIP) SECONDARY SCHOOLS c/ Doctor José María Poveda, s/n. 91 851 56 50 STATE STATE-SUBSIDISED STATE SECONDARY SCHOOLS Servicios Sociales Antonio Machado Mariano Benlliure Santísima Trinidad Jaime Ferrán Lázaro Cárdenas Edificio Polifuncional Plaza Príncipe de España, s/n. 91 c/ Ignacio González, 15 c/ Isla de Sálvora, 155 c/ Morales de Antuñano, 7 c/ Matalpino, 22 c/ Isla de Sálvora, 153 850 69 61 91 851 36 22 91 850 40 01 91 850 02 20 91 850 15 71 91 851 45 81 www.educa.madrid.org/web/cepa. Cantos Altos Miguel Delibes Virgen de la Almudena Las Canteras María Guerrero colladovillalba Camino de c/ Ruiz de Alarcón, 8 Ctra. de Moralzarzal, 10 c/ Peñalara, 2 c/ Ruiz de Alarcón, 2 Servicio de Atención la Fonda, s/n. 91 850 18 23 91 850 21 44 91 851 34 38 91 850 81 47 91 849 99 66 al Ciudadano (SAC) Miguel de Cervantes Plaza de la Constitución, 1 Cañada Real c/ Ruiz de Alarcón, 1 PRIVATE 91 856 28 50 c/ Almiar, 35 91 851 65 33 c/ Real, 26 91 850 00 60 Profesor Enrique Fontenebro STATE-SUBSIDISED SCHOOLS 91 856 29 90 Tierno Galván c/ Arroyo del Osea, s/n. Daniel Vázquez Comisión de Escolarización 91 850 82 11 CEA Santísima Trinidad (Edificio San Antonio) c/ Los Almendros, 1 IES Jaime Ferrán c/ Fuente del Alamo, 8 91 849 08 08 c/ Honorio c/ Morales de El Enebral Montessori Lozano, 2, 2º Antuñano, 7 c/ Mataelpino, 22 91 850 61 39 91 849 09 55 Rosa Chacel Paseo de Belmas, 5 91 850 57 95 91 850 02 20 Daniel Vázquez Díaz (Edificio Mío Cid) 91 850 90 39 Carretera de c/ Nicolasa Santa María Virgen de la Dirección del Área Carretera de Almudena Territorial de Madrid Oeste Alpedrete, 1 Fernández, 7 Carretera de La Granja, 4 Moralzarzal, 6 Carretera de 91 850 61 38 91 850 61 37 SPECIAL EDUCATIONAL NEEDS 91 856 25 00 El Enebral 91 850 01 63 Moralzarzal, 10 Peñalara c/ Doctor José María 91 850 21 44 CRIF Las Acacias c/ Peñalara, 3 Poveda, 6 www.educa.madrid.org/web/ 91 851 16 41 crif.acacias 91 850 71 26 OFFICIAL SCHOOL OF LANGUAGES In principle, your son or daughter may not Escuela Oficial de Idiomas attend classes until they are 16. However, if c/ Ruiz de Alarcón, 2 (Edificio del they are over 14 and have completed their IES María Guerrero) 91 851 37 44 second year of ESO, they can register for a www.eoivillalba.com different language to the one they are studying as part of ESO at school.

24 RESIDENT’S GUIDE • colladovillalba colladovillalba • RESIDENT’S GUIDE 25 I’m older than 16 7 and I would like to study If you haven’t received What else can I study the Diploma of without a qualification? Compulsory Secondary OO If you have registered as unemployed at the Employment Education (Graduado en Agency, you can sign up to ESO) occupational training courses, OO If you are 18 or under, you can workshops or employment continue to study ESO normally or workshops. You can also find out you can sign up to a PCPI (Initial more about this at the CIM. Vocational Qualification Programme). OO You can enrol on a distance There are PCPIs in secondary schools, learning course within the Aula in some state-subsidised schools and Mentor programme for Collado in the Centre for Council Initiatives Villalba. The CEPA can provide you (CIM). The PCPI also provides you with further information. with information about accessing the OO You can study at university level world of work. if you pass a test for those over 25 OO You can register at the Lifelong or over 45. You can prepare for Learning Centre for Adults this at the UNED Centre in Collado (CEPA) for courses at different Villalba. If you are over 40, you just levels: from learning to read to need to have professional experience completing your ESO education. of the field related to what you wish Where can I learn Where can I learn another OO If you pass an entry test, you can take to study. an intermediate level vocational Spanish? language? training course in art and design, OO The CEPA offers courses at In Collado Villalba it is possible to learn a language WHERE CAN I GET MORE physical education or music and dance. three levels, with morning in: INFORMATION? and afternoon classes. OO If you are 19 or over you pass an OO The Official School of Languages: entry test, you can take higher OO In the guide “Oriéntate... y OO The CIM offers intensive German, French and English. If you are not level vocational training. You can decide”. You can get this from courses with morning and an EU National, you will be asked for your prepare for this at the CEPA. the Council Office for Education. afternoon classes. residence card. OO If you are 17 or over you can take a OO In the guide to education OO The CEIP Cañada Real school OO The Casa de la Cultura: French and English. published by the Community of gives classes to the mothers course to be a Leisure Instructor. OO The CEPA: English. For more information contact the Madrid. You can find this on the of pupils at the school. OO Some AMPAS (Parents’ Associations): Casa de Juventud. CRIF Las Acacias website. English.

26 RESIDENT’S GUIDE • colladovillalba colladovillalba • RESIDENT’S GUIDE 27 7

WHAT HAPPENS Concejalía de Educación If you have the Diploma Centro Cultural Peñalba The secondary schools IF I’M NOT of Compulsory Secondary c/ Doctor José María Poveda, s/n. - 91 851 56 50 in Collado Villalba offer SPANISH OR MY Education (Graduado en different forms of training QUALIFICATION IS CEPA (Centro de Educación Permanente ESO) and Bachillerato modalities. FROM ANOTHER de Adultos) El Pontón Each centre will let you know COUNTRY? c/ , 3 - 91 851 77 49 www.educa.madrid.org/ You may study for: web/cepa.colladovillalba about what they teach. Your nationality OO The Bachillerato (Post-compulsory Centro de Iniciativas Municipales (CIM) You can find the list of doesn’t matter if you schooling qualification, the Spanish c/ Rincón de las Eras, 10. - 91 279 51 51 schools on page 25. fulfil the academic Baccalaureate). requirements for each www.cdtvillalba.org OO Intermediate level vocational training type of course. Casa de la Cultura c/ Real, 68-70 - 91 851 28 98 OO If you pass a test or if you have relevant If you have a Técnico If you gained your professional experience, intermediate qualifications abroad, Casa de Juventud level training in art and design. school-leaving whether you are c/ Batalla de Bailén, 24 - 91 851 24 94 OO If you pass a test, intermediate level qualification... Spanish or not, you UNED (Universidad Nacional training in physical education. You may study: will have to get them de Educación a Distancia) officially recognised Centro Cultural Peñalba OO Any Bachillerato modality. as equivalent c/ Doctor José María Poveda, s/n. - 91 850 62 72 If you have the OO If you pass the corresponding test, qualifications. higher level training within the same Escuela Oficial de Idiomas Bachillerato qualification For more information field as your Técnico qualification. c/ Ruiz de Alarcón, 2 (Edificio del IES María Guerrero) You may study: about this you can 91 851 37 44 - www.eoivillalba.com visit the website OO Higher level vocational training courses. If you have a higher Aula Mentor of the Ministry olmo.pntic.mec.es/~aulcolla/html/ OO If you specialised in art during level Técnico of Education your Bachillerato, or you pass the qualification... on getting CRIF Las Acacias corresponding test, higher level training You may study: qualifications www.educa.madrid.org/web/crif.acacias in art and design. recognised. Web del Ministerio de Educación sobre becas OO If the qualification is a higher level OO If you have a school-leaving qualification Find out more www.mepsyd.es/educacion/becas-y-ayudas/ Técnico qualification in art and para-tus-estudios.html in sports, higher level sports studies. design, you can study higher level about the Ministry OO If you pass the corresponding test, higher art studies. of Education and Web de la Comunidad de Madrid sobre becas Community of www.emes.es/Becasestudiantes/tabid/223/Default.aspx level art studies. OO Without needing to take the entry Madrid GRANTS OO If you pass the university entrance test test and depending on your marks, Web sobre homologación de estudios (PAU), and depending on your mark, university studies relating to your on their websites www.educacion.es/educacion/sistema-educativo.html university degrees. higher level Técnico qualification. about grants.

28 RESIDENT’S GUIDE • colladovillalba colladovillalba • RESIDENT’S GUIDE 29 What can my son or daughter 8 do when they are not at school? In the morning, before classes begin Weekends “The first ones at school”. This scheme allows you to take your son or daughter to At the Centro Acuático Municipal work one or two hours before classes begin. Most CEIP schools offer this service. you can find out about weekend activities, such as lessons or the leagues in which some Children’s In the afternoon, after Sports Schools play. classes The Casa de Juventud opens on the weekends. Take a look at their activities All CEIP and IES schools offer games or programme. cultural and sports activities for children from 3 to 16 years old. Some CEIPs also have afternoon activities during June and September. WHERE CAN I SIGN UP? DO I HAVE TO PAY FOR THESE ACTIVITIES? The Council Office for Sport organises OO For CEIP activities, you can council-directed Children’s Sports Schools sign up on the Council website, in Yes, almost all the activities require and swimming lessons for younger children. the Council Office for Education you to pay, although sometimes this In the Casa de Cultura, there are various and in the SAC. The deadlines for is a very small amount. signing up are published each year activities for those over 7 years old. From You can have a look at the prices of in the Activities Guide. the age of 4, your son or daughter can different activities in the “Guide to attend the council-directed Music and Dance OO For IES activities, contact the extracurricular activities”. School. secretary’s office of each centre. So that all children can participate, OO For activities undertaken In the Casa de Juventud you can sign the Council gives out GRANTS. your child up to language, dance and music by the Council Office for activities, etc. once they are 8. On Friday Children and Youth, you The grants for activities which take afternoons there are free activities for can find out about deadlines place in CEIPs are processed by children between 3 and 9 years old. for signing up in the Casa de the Board of Governors of each Juventud. school. OO For sports activities, the Grants for urban camps can be Most activities described here are aimed for those UNDER 16. Centro Acuático Municipal can requested from Social Services. tell you about deadlines for To find out more about leisure activities in the local area for those over enrolling and fees. 16, take a look at the section “What leisure activities are available to me through the Council?” (pages 38-41).

30 RESIDENT’S GUIDE • colladovillalba colladovillalba • RESIDENT’S GUIDE 31 8 Concejalía de Educación Summer holidays Centro Cultural Peñalba You can send your child to different c/ Doctor José María Poveda, s/n. summer camps: 91 851 56 50 The Council Office for Education Concejalía de Infancia offers an urban camp for children from y Juventud 3 to 12 years. Casa de Juventud c/ Batalla Bailén, 24 The Council Office for Children 91 851 24 94 and Youth offers this for children from 8 to 17 years. Concejalía de Deportes Centro Acuático Municipal The Centro Acuático Municipal c/ Las Aguedas, 6 can tell you about the summer sports 91 849 87 15 campus (for children from 7 to 14) or Concejalía de Servicios about the intensive swimming lessons Sociales for younger children. Edificio Polifuncional Working days which are Plaza Principe de España, s/n. school holidays 91 850 69 61 For these days, including the Easter and Casa de Cultura Christmas holidays, some CEIPs remain Escuela de Música y Danza open from the morning to the afternoon Municipal c/ Real, 68 as part of the No school today! 91 851 28 98 programme. Servicio de Atención The Casa de Juventud also offers al Ciudadano (SAC) activities for these days. Plaza de la Constitución, 1 91 856 28 50 c/ Real, 26 91 856 29 90 You can find MORE INFORMATION about activities organised by the Web del Ayuntamiento Council Office for Education and Parents’ Associations in the “Guide to de Collado Villalba Extracurricular Activities”. www.ayto-colladovillalba.org The guide is handed out in all schools at the start of the academic year. CEIP e IES You can also find it on the Council website in the Education section. Consulta las páginas 24 y 25.

32 RESIDENT’S GUIDE • colladovillalba colladovillalba • RESIDENT’S GUIDE 33 Care for the disabled, elderly 9 and others who require assistance

Who decides whether a Who awards assistance What care can someone in Can these resources person does or does not benefits? need of assistance receive? also be provided for require assistance? The Community of Madrid, using funds Depending on the professional evaluation someone who is not provided by the . of needs and the extent of dependency In order to work out whether a person recognised (moderate, severe or major in need of assistance? is considered to be in need of assistance, dependency), an Only non-financial help can be a specialized team of professionals will Individual Care will be drawn up with may requested by other people who carry out a series of tests and it is the Programme contain some of the following services or need this assistance. Community of Madrid which makes financial help: the final decision. Contact the Council Centre for OO Remote assistance Social Services. This recognition can be requested in the Council’s Social Services Centre. OO Home-based care OO Care in a day centre OO Permanent or temporary care in a residential centre OO Funds to help pay for one of the above services (in exceptional circumstances) OO Funds to pay for a care given by a family member (in exceptional circumstances) OO Funds for a personal care person for those with major dependency

Of course, if you are elderly, with some form of disability or in need of Since 2007, the “DEPENDENCY LAW” guarantees rights to basic care assistance YOU CAN ACCESS MOST OF THE SERVICES described in for those people who due to age, illness or disability (physical, mental or this guide. In other sections of the guide you will also find activities or sensory) need the help of other people or significant assistance to be able help designed especially with you in mind. to carry out their basic daily activities.

34 RESIDENT’S GUIDE • colladovillalba colladovillalba • RESIDENT’S GUIDE 35 9 Centro de Servicios Are other types of Sociales assistance for the elderly Edificio Polifuncional Plaza Príncipe de España, s/n. available? 91 850 69 61 Yes, you can find out more about these in the Council Office for the Elderly and you Concejalía de Mayores can request such help in the Social Services Edificio Polifuncional Centre. Plaza Príncipe de España, s/n. 91 851 97 45 OO A temporary stay in a residential home Telephone number for OO Council help to improve habitability citizen’s assistance in the OO Other help for opticians, dentistry or community of Madrid orthopaedics (not available every year) 012 OO Loan of Zimmer frames and wheelchairs Are other types of assistance for those with a disability? OO The Community of Madrid can provide subsidies for technical help. To find out more ring the Community of Madrid Citizen’s Assistance line. OO For some types of assistance you may need to be recognised as disabled, which is different to being recognised as in need of assistance. This can be requested from Social Services.

Before going to Social Services request an APPOINTMENT IN ADVANCE by calling 91 850 69 61.

36 RESIDENT’S GUIDE • colladovillalba colladovillalba • RESIDENT’S GUIDE 37 What leisure activities are available 10 to me through the Council? Courses, Reading activities workshops, talks OO In the council-directed Miguel Hernández and recreational Library OO In the council-directed Sancho Panza activities Library OO In the Casa de la OO In the Neighbourhood Libraries, found inside Cultura Preschool and Primary Education Schools OO In the Council Centre OO In the Council Centre for the Elderly for the Elderly (if you are OO In the Casa de Juventud over 60) OO In the Casa de Juventud Music (if you are under 30) OO The Council Music School: courses for OO In the Council Office learning how to read music and play instruments (if you are a for Women OO In the Casa de Juventud (if you are between 13 woman) and 30): lessons for electric and bass guitar and Trips Exhibitions OO In some Preschool and drums. You can also take part in the “Granito OO In the Council Office for Women, OO In the Casa de la Cultura Primary Education Rock” contest and have the opportunity of Meeting Point for Women Travellers OO In the Casa de Juventud Schools (CEIP), organised performing at events. by Parents’ Associations OO In the Council Office for the Elderly, Shows holidays subsidised by the council and IMSERSO trips, for those over 60 More information OO Theatre, concerts, dance, etc. in the Casa de la You can use the Casa about CEIP activities Cultura OO In the Casa de Juventud, trips for those de la Cultura and Casa can be found in under 30 OO Open air cinema during the summer in the de Juventud facilities to the Council Office Parque de las Bombas exhibit your creations or for Education to perform theatre. guide “Guide to OO Neighbourhood video collection in the CEIP There is a FRIENDS OF CULTURE Extracurricular Profesor Enrique Tierno Galván CARD which helps you to enjoy the Activities” cultural activities on offer. You can get it from the Casa de la Cultura. The CULTURAL DIARY is prepared by the Council Most activities described here are aimed at those OVER 16. In the Council Office for the Elderly Office for Culture and you can ask for the CARD FOR THE To find out more about leisure activities in the local area for your published on the Council ELDERY to take part in the activities smaller children, take a look at the section “What can my child do when website monthly. he/she is not at school?” (pages 30-33). it offers.

38 RESIDENT’S GUIDE • colladovillalba colladovillalba • RESIDENT’S GUIDE 39 10 Sports monitored by Casa de la Cultura y Centro Acuático CEIP Miguel Delibes Escuela Municipal de Municipal c/ Ruiz de Alarcón, 8 Leisure Instructors Música c/ Las Aguedas, 6 91 850 18 23 c/ Real, 68-70 91 851 77 79 OO In Sports Schools. Some take part in CEIP Miguel de 91 851 28 98 competitions at weekends. Ciudad Deportiva Cervantes OO In the Council Office for the Sala de Exposiciones c/ Las Águedas, 1 c/ Ruiz de Alarcón, 1 Elderly “El Pontón” 91 851 77 79 91 851 65 33 c/ Real, 30 OO In some Preschool and Primary Polideportivo Municipal CEIP Rosa Chacel 91 851 28 98 Education Schools (CEIP), through Kike Blas c/ Santa Teresa de Jesús, 12 Parents’ Associations Escuela Municipal c/ Feria, s/n. 91 850 61 37 de Música y Danza 91 850 53 11 IES Las Canteras c/ Clara Campoamor, 20 Facilities for playing Biblioteca Municipal c/ Peñalara, 2 91 851 13 31 sport by yourselves Miguel Hernández 91 851 34 38 Centro Municipal c/ Batalla de Bailén, 13 OO Neighbourhood video Centro Acuático Municipal de Mayores 91 849 84 64 collection OO Sports City Concejalía de Mayores Biblioteca Municipal CEIP Profesor Enrique Edificio Polifuncional OO Council Sports Centre Kike Blas Sancho Panza Tierno Galván Plaza Príncipe de España, s/n. c/ Fuente del Alamo, s/n. c/ Los Almendros, 1 OO Sports facilities in schools. Ask the 91 851 97 45 Council Office for Sport 91 851 84 84 91 849 08 08 Centro Lúdico OO Gym in the Council Centre for the Council website de Mayores NEiGHboURHood www.ayto-colladovillalba.org Elderly c/ Espinarejo, 2 libRaRiES OO Boules court in the Recreational 91 279 51 29 CEIP Antonio Machado Centre for the Elderly Health-related activities Casa de Juventud c/ Ignacio González, 15 OO In the Council Office for Women: c/ Batalla de Bailén, 24 91 851 36 22 workshops and talks about regaining 91 851 24 94 physical, mental and emotional CEIP Cantos Altos Concejalía de Mujer Camino de la Fonda, s/n. wellbeing Edificio Polifuncional 91 849 99 66 OO In the Centro Acuático Municipal: Sporting activities are Plaza Príncipe de España, s/n. spa, rehabilitation and therapies and 91 851 97 45 CEIP Cañada Real less expensive if you buy c/ Almiar, 35 treatments for the body a SUBSCRIPTION or a Concejalía de Educación 91 850 00 60 MULTIUSE TICKET. Find out OO In the Council Office for the Centro Cultural Peñalba Elderly: exercises for memory and c/ Doctor José María Poveda, s/n. CEIP Mariano Benlliure about opening hours in the c/ Isla de Sálvora, 155 brainpower 91 851 56 50 Centro Acuático Municipal. 91 850 40 01

40 RESIDENT’S GUIDE • colladovillalba colladovillalba • RESIDENT’S GUIDE 41 I’d like to get involved in an 11 association Centro de Iniciativas What is an What help is available for Municipales (CIM) association? associations? c/ Rincón de las Eras, 10 Associations are groups of people 91 279 51 51 who want to undertake a collective www.cdtvillalba.org SUBSIDIES activity in a stable, organised, Casa de Juventud democratic and non-profit context. Collado Villalba Council awards subsidies c/ Batalla de Bailén, 24 annually to projects or activities of social 91 851 24 94 How do you create an interest. To request these sunsides, Concejalía de Mujer association? your association must be registered in y Mayores the Council Registry of Citizens’ Bodies. To create an association you have Edificio Polifuncional You can find information about this Plaza Príncipe de España, s/n. to draw up some statues and in the CIM. 91 851 97 45 register these in the Registry for Associations of the Community You can find out more about other Casa de la Cultura of Madrid or in the National forms of help for associations in the c/ Real, 68-70 Associations Registry. section “Services and procedures” 91 851 28 98 It is also helpful if you register on the Community of Madrid Registro de Asociaciones your association with the Council website. de la Comunidad de Madrid Registry of Citizens’ Bodies of c/ Gran Vía, 18 Collado Villalba. ADVICE AND TRAINING How can I become a 28013 Madrid 900 705 080 More information can be found in The Council’s Casa de Juventud can volunteer? the Council Initiative Centre provide advice and training for your The CIM Volunteering Information Point Web de la Comunidad (CIM). youth association. can give you information, guidance, advice and de Madrid You can also contact the Casa training. www.madrid.org de Juventud (to create a youth LOOKING FOR VOLUNTEERS If you are over 65, you can become a volunteer Registro Nacional association), the Council Office The CIM Volunteering Information for some activities in the Council Office for de Asociaciones for Women (to create a women’s Point can help your association find the Elderly. c/ Amador de los Ríos, 7 association) or the Casa de la people to volunteer within your projects. 28010 Madrid Cultura (to create a cultural association). 060 On the website Helpline and website providing WWW.ASOCIACIONES.ORG you information to citizens 060 The Centre for Council Initiatives (CIM) will inform and advise you about can find a lot of useful information for www.060.es associations and volunteering. your organisation.

42 RESIDENT’S GUIDE • colladovillalba colladovillalba • RESIDENT’S GUIDE 43 What public housing services 12 exist? To rent Oficina de Vivienda de OO To overcome architectural obstacles in la Comunidad de Madrid OO There are public organisations which help you to find a house and to complete all the housing buildings and to install lifts in housing Puedes llamar al 012 paperwork. They facilitate and add security to the relationship between landlords and buildings. Av. Asturias, 30 - Madrid the tenants renting the property. Find out more at the Community of Madrid www.madrid.org/vivienda -- Community of Madrid Housing Office. Housing Office. Sociedad Pública de -- Public Rental Society, attached to the Housing Ministry. Alquiler del Ministerio de EMERGENCY HELP la Vivienda OO The Council Office for Women has a meeting point which facilitates contact If you are having money problems, you can 902 130 213 between women who want to share accommodation. request an appointment with Social Services. Pº de la Castellana, 91 OO If you are between 18 and 35, the Community of Madrid has a Youth House- They will help you to find a solution to your Madrid Board. problems. www.spaviv.es OO If you are between 22 and 30, you can get monthly help with your rent from the Agencia Tributaria state via the Community of Madrid: the Basic Emancipation Income. Administración El Escorial Alternative forms of Plaza de 1 accommodation El Escorial Financial help 91 896 99 20 In certain circumstances, you or a family member Información general TAX RELIEF FOR INCOME government-subsidised housing may need to live somewhere different from a usual 901 200 345 DECLARATION which have more accessible prices. house. There are temporary and permanent places Both if you rent or if you have just You can find out more in its in residential homes, sheltered housing or refuges Servicios Sociales bought a property, you have the right Housing Office. for: Edificio Polifuncional Plaza Príncipe de España, s/n. to certain forms of tax relief when OO Collado Villalba Council also OO Those over 65 in need of assistance. 91 850 69 61 declaring your income. Find out more promotes government-subsidised OO Those with handicaps. from the Tax Agency. housing. You can keep up to date Concejalía de Mujer OO Those with serious, long-term mental illness. HELP PURCHASING A with the email news service (see Edificio Polifuncional OO Plaza Príncipe de España, s/n. PROPERTY back cover) and in the SAC. Victims of gender violence. 91 851 97 45 OO Some help is available if you FINANCIAL AID FOR HOME You can find information about this in the Council are going to buy a government- ADAPTATIONS Social services. Centro de Iniciativas subsidised property or used There are different types of help Municipales (CIM) property. Find out more in available: c/ Rincón de las Eras, 10 the Housing Office of the 91 279 51 51 OO To help increase mobility inside the Community of Madrid. www.cdtvillalba.org house. OO The Community of Madrid OO To hire technical help. promotes government housing and

44 RESIDENT’S GUIDE • colladovillalba colladovillalba • RESIDENT’S GUIDE 45 13 I need legal aid

Servicio de Orientación Jurídica Where can I get advice? Where can I get support Where can I file a (SOJ) OO In the Legal Guidance Service for these procedures? complaint as a consumer? Edificio Polifuncional you can get information (SOJ), The Moralzarzal Local Legal If you are not satisfied with a product or Plaza Príncipe de España, s/n. about your rights or what to do in Office will help you with official forms, a service, you can come to the Council 91 850 69 61 legal procedures. You can request an applications and complaints. They will Office for Consumer Information Oficina Judicial Local appointment by telephone. You can also compile and record the documents (OMIC), where you can get information de Moralzarzal also visit the Moralzarzal Local and court appearances processed by legal about your rights and what to do to file c/ Raso, 11 - Moralzarzal Legal Office. bodies. a complaint or claims. In addition, the 91 842 75 70 OO The Council Point for the OMIC will help you file your complaint and Centro de Iniciativas Municipales Regional Observatory for facilitate mediation with the institution or (CIM) Gender Violence can inform you service. c/ Rincón de las Eras, 10 about your rights and what to do if 91 279 51 51 - www.cdtvillalba.org you being abused by your partner If the complaint is about the food or Concejalía de Mujer or suffering from abuse, sexual hygiene of any institution or activity relating Edificio Polifuncional harassment or violence at work. to public health, you may contact the Public Health Service who will take on Plaza Príncipe de España s/n. Contact the Council Office for 91 851 97 45 Women or request an appointment responsibility for contacting and following over the phone. up on the institution involved. Oficina Municipal de Información al Consumidor (OMIC) OO In the Centre for Council You can also place a complaint in the Edificio Polifuncional Initiatives (CIM) you can get Citizen’s Assistance Service (SAC). Plaza Príncipe de España, s/n. advice about work matters and 91 849 98 00 immigration legislation. Call to Where can I report an Servicio de Salud Pública Área 6 Any person who does not have arrange an appointment. c/ Mataelpino, 5 - 91 840 67 84 adequate means for a legal procedure incident? may ask for FREE LEGAL AID, Go to or call the Guardia Civil. Servicio de Atención even if they do not have a residence al Ciudadano (SAC) card. Plaza de la Constitución, 1 If you have begun a legal progress 91 856 28 50 for filing for divorce, a separation Free legal aid includes the assistance c/ Real, 26 - 91 856 29 90 agreement or dividing inheritance, of a lawyer, interpreter, reductions in you can find support in the You can go to the LOCAL POLICE Policía Local costs, etc. 092 - 91 850 54 53 FAMILY MEDIATION service to report any infringement of the law, of Social Services to find solutions You can request this at the Legal abnormal circumstances, problems in Guardia Civil to family conflicts outside the Guidance Service (SOJ) or in the your neighbourhood, traffic accidents, Carretera de la Granja, 16 courts. Moralzarzal Local Legal Office. etc. 91 850 00 64

46 RESIDENT’S GUIDE • colladovillalba colladovillalba • RESIDENT’S GUIDE 47 What do I do with my Where can I access the 14 rubbish? 15 Internet for free? Separate it There are computers There are courses on the Don’t mix different types of waste. Put with Internet access in: Internet available in: each type of rubbish in the correct place: OO Biblioteca Municipal Miguel OO Neighbourhood Libraries OO Plastics and packaging: yellow bins Hernández OO Casa de la Cultura OO Paper: blue bins c/ Batalla de Bailén, 13 c/ Real, 68-70 91 849 84 64 OO Glass: round green bins 91 851 28 98 OO Biblioteca Municipal Sancho OO OO Old furniture: you can ask for this Casa de Juventud Panza to be collected from your house for c/ Batalla de Bailén, 24 c/ Espinarejo, 2 free. 91 851 24 94 91 849 84 84 OO OO Household batteries: there are Concejalía de Mujer y Mayores OO Centro de Iniciativas special bins in the Council buildings, Edificio Polifuncional Municipales (CIM) some council centres and shops in the Take it out at the right Plaza Príncipe de España, s/n. c/ Rincón de las Eras, 10 area. 91 851 97 45 time 91 279 51 51 OO OO Medicines: you can take these to any “Normal” rubbish, which goes in the Parents’ Associations OO Casa de Juventud pharmacy. dark green bins should be taken out Information available at Council Office Ciberespacio Joven for Education OO Special waste (oils, batteries, between 8 and 11 at night. This is to c/ Batalla de Bailén, 24 Centro Cultural Peñalba household appliances, computers, avoid uncleanliness and bad smells. 91 851 24 94 c/ Doctor José María Poveda s/n. fluorescent tubes and bulbs, wood, Remember to leave the lid of the OO Neighbourhood libraries during 91 851 56 50 metal, etc.) can be taken to a Punto bin closed! no school hours (check addresses Limpio point (free for households). on page 41: OO Remaining rubbish: dark green bins CEIP Antonio Machado There is a WIFI connection area in: CEIP Cantos Altos CEIP Cañada Real OO Centro Cultural Peñalba c/ Doctor José María Poveda, s/n. CEIP Mariano Benlliure 91 851 56 50 CEIP Miguel Delibes OO Biblioteca Municipal Miguel Punto Limpio comarcal CEIP Miguel de Cervantes Hernández CORRECT HANDLING of Carretera de Navacerrada (M-601), CEIP P. Enrique Tierno Galván OO Biblioteca Municipal Sancho km 2,2 - 91 851 24 38 waste allows us all to keep the CEIP Rosa Chacel Panza city clean and helps look after Recogida de muebles a domicilio IES Las Canteras OO Centro de Iniciativas the environment. 91 851 75 21 Municipales (CIM)

48 RESIDENT’S GUIDE • colladovillalba colladovillalba • RESIDENT’S GUIDE 49 Other information of interest

Street market Morgue - Crematorium Tuesday and Friday mornings except Carretera de Alpedrete, s/n. public holidays, in Plaza de los Belgas. 91 850 03 83 Post Office Reporting traffic c/ Virgen del Pilar, 26 91 850 04 96 incidents You can also let the Council know of C.C. Los Valles, 1ª planta any incident, breakdown, problem or 91 851 85 77 suggestion to do with public highways. Pets Contact: If you have animals at home find out Servicio de Atención al Ciudadano about the necessary procedures for (SAC) licences, the council register and Plaza de la Constitución, 1 - 91 856 28 50 c/ Real, 26 - 91 856 29 90 vaccination campaigns at the Council Cultural Centre and Peñalba Park. Office for Health. You can also let Policía Local the office know of any animals loose on 092 or 91 850 54 53 roads or highways so that they can be Published by: collected. AYUNTAMIENTO DE COLLADO VILLALBA Concejalía de Sanidad Financed by: Edificio Polifuncional REGIONAL MINISTRY FOR IMMIGRATION. COMMUNITY OF MADRID Plaza Principe de España s/n. 91 849 98 01 Coordinator: Lorenzo Casellas López Text: Lorenzo Casellas López y Praxágora S. Coop. Layout and design for Spanish version: punto&coma Cemeteries Council Cemetery Translation, layout and design for Bulgarian, English and Romanian versions: Eurologos Carretera Moralzarzal, 33 Arabic translation: Ahmed El Abdellaoui Parish Cemetery Layout and design for Arabic version: Áfd Asociados. Creativos y Comunicación c/ Playa de Samil, s/n. Illustrations: José A. Calvo Photography: Oscar Mulet Printing: DeGraf December 2009 – Printed on recycled paper Dpto. legal: M-1128-2010

50 RESIDENT’S GUIDE • colladovillalba Servicio de Atención al Ciudadano (SAC) All information on the Council in person or by telephone Plaza de la Constitución, 1 91 856 28 50 c/ Real, 26 91 856 29 90

Council Website All Council information is available on the Internet: www.ayto-colladovillalba.org

The council direct to your door! Get all council news in your email inbox. Request this service on the council website, www.ayto-colladovillalba.org, by providing us with an @ email address.

EMERGENCY SERVICES: All types of emergency: 112 Information and help for gender violence: 016

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