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Sustainability Report 2013 DISCLAIMER This 2013 Sustainability Report has been translated into English solely for the conven- ience of the international reader. In the event of conflict or inconsistency between the terms used in the Italian version of the report and the English version, the Italian version shall pre- vail, as the Italian version constitutes the sole official document. Registered office: Piazza della Croce Rossa, 1 – 00161 Rome (Italy) Share capital: €38,790,425,485 fully paid-up Rea (Administrative Economic Register) of Rome no. 962805 Registered with the Chamber of Commerce of Rome under no. 06359501001 Tax Code and VAT: no. 06359501001 Contact number: 039 06 44101 Webpage: www.fsitaliane.it Corporate Bodies of Ferrovie dello Stato Italiane SpA and Independent Auditors at 31 December 2013 Board of Directors Holding office until 8 August Holding office from 9 August* CHAIRMAN Lamberto Cardia Lamberto Cardia DISCLAIMER CEO Mauro Moretti Mauro Moretti This 2013 Sustainability Report has been translated into English solely for the conven- DIRECTORS Antimo Prosperi Antimo Prosperi ience of the international reader. In the event of conflict or inconsistency between the terms Alberto Brandani Mauro Coletta used in the Italian version of the report and the English version, the Italian version shall pre- Stefano Zaninelli Maria Teresa Di Matteo vail, as the Italian version constitutes the sole official document. Board of Statutory Auditors Holding office until 8 August Holding office from 9 August* CHAIRMAN Alessandra dal Verme Alessandra dal Verme REGULAR MEMBERS Giuseppe Di Giovanni Tiziano Onesti Giancarlo Filocamo Claudia Cattani SUBSTITUTE MEMBERS Paolo Castaldi Paolo Castaldi Cinzia Simeone Cinzia Simeone Member of the Court of Auditors Responsible for Control over Ferrovie dello Stato Italiane SpA Antonio Ciaramella1 Ernesto Basile2 Manager in Charge of the Company’s Accounting Documents Preparation Vittorio de Silvio3 Roberto Mannozzi4 Registered office: Piazza della Croce Rossa, 1 – 00161 Rome (Italy) Independent Auditors Share capital: €38,790,425,485 fully paid-up PricewaterhouseCoopers SpA Rea (Administrative Economic Register) of Rome no. 962805 Registered with the Chamber of Commerce of Rome under no. 06359501001 Tax Code and VAT: no. 06359501001 * As per the resolution passed by the Shareholders’ Meeting on the same date in relation to the renewal of the ap- Contact number: 039 06 44101 pointment of corporate bodies. Furthermore, the Board of Directors appointed on 9 August 2013 was succeeded by a new governing body elected by the Shareholders’ Meeting held on 29 May 2014 and composed of nine di- Webpage: www.fsitaliane.it rectors in accordance with the amendment to the Articles of Association which raised the maximum number of its members from five to nine. 1. Holding office until 11 February 2013. 2. Holding office from 12 February 2013. 3. Holding office until 31 July 2013. 4. Holding office from 1 August 2013. Table of Contents 6 Letter to Stakeholders GRI 1.1 | 1.2 | 4.12 8 What Sustainability Means for Ferrovie dello Stato Italiane 9 Introduction Communicating Sustainability: a note on Methodology GRI 3.1 | 3.2 | 3.3 | 3.5 | 3.6 | 3.7 | 3.8 | 3.9 | 3.10 | 3.11 | 3.12 | 3.13 . 9 13 1 Corporate Identity 1.1 Historical Backgroud . 13 1.2 The Ferrovie dello Stato Italiane Group’s Structure GRI 2.1 | 2.2 | 2.3 | 2.6 | 2.8 | 2.9 | 3.8 . 14 1.3 Reference Markets and Services Provided GRI 2.2 | 2.3 | 2.5 | 2.7 . 18 1.3.1 Domestic Market . 18 1.3.2 International Market . 21 25 2 Corporate Governance and Sustainability Management 2.1 Corporate Governance GRI 2.6 . 25 2.1.1 Governance Bodies GRI 4.1 | 4.2 | 4.3 | 4.4 | 4.5 | 4.6 | 4.7 | 4.9 | 4.10 . 26 2.1.2 Control Tools GRI 4.1 | 4.9 | SO2 | SO3 | SO4 . 30 2.2 Stakeholders GRI 4.12 | 4.13 | 4.14 | 4.15 | 4.16 | 4.17 | SO1 | SO5 | SO6 | PR6 | PR7 . 34 2.2.1 Stakeholder Engagement Panel . 35 2.2.2 Other Forms of Dialogue . 36 2.3 Mission and Strategies of the Ferrovie dello Stato Italiane Group GRI 1.1 | 1.2 | 4.8 | 4.12 | EC2 | EC8 | SO5 . 42 2.4 Management Systems within the Ferrovie dello Stato Italiane Group GRI 4.8 | 4.12 | SO9 | SO10 . 46 2.5 Protection of Human Rights GRI HR1 | HR2 | HR3 | HR6 | HR7 | HR 8 | HR10 | HR11 . 52 4 FERROVIE DELLO STATO ITALIAnE GROuP Table Corporate identity of Contents 55 3 Economic Responsibility Highlights . 55 3.1 Operating Results GRI EC1 . 56 3.2 Investments GRI EC8 . 58 3.3 External Costs and Benefits GRI EC9 . 60 3.4 Procurement Policies GRI EC6 | SO9 | SO10 . 61 6 Letter to Stakeholders 65 4 Product Responsibility GRI 1.1 | 1.2 | 4.12 Highlights . 65 Corporate governance 4.1 Transport Sector: Mobility Services GRI 2.7 | PR3 . 67 4.1.1 Passenger and Cargo Transport . 67 4.2 Infrastructure Sector: Mobility Services GRI 2.7 | PR3 . 71 4.3 Quality of Services GRI 2.10 | 4.12 | PR4 | PR5 | PR8 | PR9 . 72 8 What Sustainability Means for Ferrovie dello Stato Italiane 4.3.1 Trenitalia . 72 4.3.2 Rete Ferroviaria Italiana . 86 4.3.3 Busitalia - Sita nord . 91 4.4 Travel Safety . 97 9 Introduction 4.4.1 Traffic Safety GRI PR1 | PR2 | PR9 . 97 4.4.2 Security Systems GRI 4.12 | PR1 | PR9 . 104 Communicating Sustainability: a note on Methodology GRI 3.1 | 3.2 | 3.3 | 3.5 | 3.6 | 3.7 | 3.8 | 3.9 | 3.10 | 3.11 | 3.12 | 3.13 . 9 Economic responsibility 107 5 Social Responsibility 13 1 Corporate Identity Highlights . 107 1.1 Historical Backgroud . 13 5.1 Human Resources . 109 1.2 The Ferrovie dello Stato Italiane Group’s Structure 5.1.1 Our People GRI EC7 | LA1 | LA2 | LA13 . 109 GRI 2.1 | 2.2 | 2.3 | 2.6 | 2.8 | 2.9 | 3.8 . 14 5.1.2 Remuneration and Social Security System GRI EC3 | EC5 | LA3 | LA4 | LA14 113 1.3 Reference Markets and Services Provided 5.1.3 Valuing Human Capital GRI LA10 | LA11 | LA12 . 116 GRI 2.2 | 2.3 | 2.5 | 2.7 . 18 5.1.4 Diversity and Equal Opportunities GRI LA13 . 123 1.3.1 Domestic Market . 18 5.1.5 Health and Safety at Work GRI 4.15 | LA7 | LA8 . 124 1.3.2 International Market . 21 5.1.6 Industrial Relations GRI 4.12 | HR5 | LA5 | LA7 | LA9 | LA15 . 126 Product responsibility Product 5.1.7 Litigation with Employees GRI SO4 | SO8 . 128 5.2 Community GRI 2.10 | 4.12 | 4.14 | EC1 | EC8 | LA8 | PR1 . 129 25 2 Corporate Governance and Sustainability Management 5.2.1 Solidarity Projects . 129 5.2.2 Social and Cultural Activities . 137 2.1 Corporate Governance GRI 2.6 . 25 5.2.3 Relations with Media and new Media . 2.1.1 Governance Bodies 138 GRI 4.1 | 4.2 | 4.3 | 4.4 | 4.5 | 4.6 | 4.7 | 4.9 | 4.10 . 26 5.2.4 The Fs Italiane Foundation . 144 2.1.2 Control Tools GRI 4.1 | 4.9 | SO2 | SO3 | SO4 . 30 2.2 Stakeholders GRI 4.12 | 4.13 | 4.14 | 4.15 | 4.16 | 4.17 | SO1 | SO5 | SO6 | PR6 | PR7 . 34 2.2.1 Stakeholder Engagement Panel . 35 147 6 Environmental Responsibility 2.2.2 Other Forms of Dialogue . 36 The Main Environmental Factors Involving the Group . 147 Social responsibility 2.3 Mission and Strategies of the Ferrovie dello Stato Italiane Group 6.1 Energy GRI EN3 | EN4 | EN5 | EN6 | EN26 . 150 GRI 1.1 | 1.2 | 4.8 | 4.12 | EC2 | EC8 | SO5 . 42 6.2 Emissions GRI EN7 | EN16 | EN17 | EN18 | EN19 | EN20 | EN26 | EN29 | PR1 . 154 2.4 Management Systems within the Ferrovie dello Stato Italiane Group 6.3 Land GRI 4.11 | 4.16 | EN1 | EN2 | EN3 | EN4 | EN7 | EN11 | EN12 | EN13 | GRI 4.8 | 4.12 | SO9 | SO10 . 46 EN14 | EN15 | EN22 | EN25 | EN26 | EN30 | EC8 | SO1 | SO9 | SO10 | PR1 . 159 2.5 Protection of Human Rights 6.4 Waste GRI EN22 | EN24 | EN26 . 169 GRI HR1 | HR2 | HR3 | HR6 | HR7 | HR 8 | HR10 | HR11 . 52 6.5 noise GRI EN26 | EN30 . 172 6.6 Other Impacts GRI EN8 | EN9 | EN10 | EN21 | EN23 | EN26 | EN30 | PR1 . 175 Annexes: Company Factsheets . 179 Auditors’ Report . 210 Feedback Questionnaire GRI 2.4 | 3.4 . 213 Environmental responsibility Environmental 4 FERROVIE DELLO STATO ITALIAnE GROuP 5 Letter to Stakeholders GRI 1.1 | 1.2 | 4.12 We are glad to submit the 2013 Sustainability Report of sented to the financial community on 25 March 2014 the Ferrovie dello Stato Italiane Group, the largest in- and which is still the reference for the new top man- dustrial concern in the Italian transport sector, which has agement. The features of the Plan are a thorough re- long since taken environmental and social impacts, in view of business models, with a clear distinction addition to financial considerations, into account in its between market services and universal services, and business decisions. The results achieved in past years of governance in the cargo sector, as well as a vigor- and our stakeholders’ appreciation of the decisive role ous development of transport services on foreign mar- the Group plays in the path towards sustainability in our kets, especially by the subsidiaries (netinera group country bear witness to this. and TX Logistik group) and by the engineering and cer- These signs of appreciation also emerged during the first tification companies (Italferr and Italcertifer). As regards day of talks in December 2013 with 50 representatives investments, moreover, the Plan envisages a chal- of the Group’s main business counterparts: entrepre- lenging programme of projects with a value of about neurs, public administrations, research.
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  • 2019 Annual Report

    2019 Annual Report

    (Translation from the Italian original which remains the definitive version) 2019 ANNUAL REPORT CONTENTS (Translation from the Italian original which remains the definitive version) 2019 ANNUAL REPORT 1 Chairman’s letter 3 Group highlights 9 Directors’ report 16 Directors’ report and consolidated non-financial statement pursuant to Legislative decree no. 254 of 30 December 2016 17 Business model 23 Report on corporate governance and the ownership structure 25 The group’s financial position and performance 49 Segment reporting 58 Ferrovie dello Stato Italiane S.p.A.’s financial position and performance 69 Investments 72 Research, development and innovation 81 Context and focus on the FS Italiane group 83 Stakeholder engagement 109 Commitment to sustainable development 111 Main events of the year 139 Risk factors 146 Travel safety 156 Other information 157 The parent’s treasury shares 164 Related party transactions 165 Outlook 166 Consolidated financial statements of the Ferrovie dello Stato Italiane group as at and for the year ended 31 December 2019 168 Consolidated financial statements 169 Notes to the consolidated financial statements 175 Annexes 288 Separate financial statements of Ferrovie dello Stato Italiane S.p.A. as at and for the year ended 31 December 2019 306 Financial statements 307 Notes to the separate financial statements 313 Proposed allocation of the profit for the year of Ferrovie dello Stato Italiane S.p.A. 380 Annual report 2 Chairman’s letter Dear Shareholder, The health emergency we currently face has shattered the status quo and lends particular significance to the customary submission of the draft annual report to our shareholder.