THE CONTRIBUTION WE MAKE

SUSTAINABILITY REPORT 2017 INTRODUCTION ABOUT INFORMA

WHO WE ARE WHAT WE DO Informa is a leading Business The Group serves commercial, Intelligence, Academic Publishing, professional and academic Knowledge and Events business communities by helping them operating in the Knowledge and connect and learn, and by creating Information Economy. and providing access to content and intelligence that helps people and //We connect people businesses work smarter and make with the networks and better decisions faster. knowledge they need to be successful//

HIGHLIGHTS OUR DIVISIONS

ACADEMIC PUBLISHING Publishes high quality scholarly research and reference-led content £1,758m £546m 165 for academic communities. Group revenue operating profit countries sold into BUSINESS INTELLIGENCE Provides specialist data-driven insight and intelligence, plus consultancy and marketing services. GLOBAL EXHIBITIONS Organises major, branded, transaction-oriented exhibitions 7,100 3.9m 115,000 for international communities. KNOWLEDGE & NETWORKING books published articles online book titles Creates and connects communities in 2017 through content-driven events, training and digital platforms. GLOBAL SUPPORT Provides business services to the four operating divisions 38,000+ 2m+ c200 and leadership for the Group. product people visit our exhibitions and subscribers events annually 1,200 events

7,500+ 74% 56% colleagues colleague female engagement For more information, level see our Annual Report. informa.com/investors/annual-reports/ INTRODUCTION CONTENTS

OVERVIEW

2 / INTRODUCTION 4 / UN SUSTAINABLE 36 / WHAT’S NEXT? DEVELOPMENT GOALS

Group Chief Executive Stephen A. Carter How the UN’s Sustainable Development A look to the future and what’s next talks to Head of Sustainability Ben Wielgus Goals complement and drive our ways for sustainability at Informa about why sustainability is central to of working Informa’s success

FOUR PILLARS

5 / OUR CONTENT 14 / OUR COMMUNITIES How we connect people with the knowledge How we work deep in markets and industries they need to create positive change to help communities meet their aims 1 2

4 3

29 / OUR ENVIRONMENT 22 / OUR COLLEAGUES How we work to use resources more How we’re supporting the people efficiently and reduce our footprint behind Informa’s success

THE CONTRIBUTION WE MAKE 1 INTRODUCTION

WHAT SUSTAINABILITY MEANS FOR Ben: When we first met in late 2015, you talked about wanting sustainability to be a competitive differentiator for Informa. INFORMA How does that fit in with the now completed Growth Acceleration Plan (GAP) and our future plans? Stephen: When you’re running a business, you’re trying to do two things simultaneously: to deliver what’s needed for today and have an eye on tomorrow. GAP was largely about A conversation demonstrating capability, while putting in place the capacity to deliver things that between Ben Wielgus, will be much more important tomorrow. Head of Sustainability, Sustainability was one of those things. It’s a key part of finding the balance between and Stephen A. Carter, running what we’ve got and building a Group Chief Executive forward-looking enterprise. And now, if our offer to buy UBM is successful, we’ll be nearly three times Ben Wielgus the size we were a few years ago. On Head of Sustainability a fundamental level, this will give us a footprint that brings more options for how we invest and engage in terms of our colleagues, customers, communities and the environment. Each of these options has consequences; and with this footprint comes obligation and responsibility in the immediate and longer term. Ben: This ties in, I think, with how “sustainability” is evolving in Informa. The legacy view of corporate social responsibility was giving money to charity, recycling, painting fences and so on. This is all good stuff in the short term. But people are starting to see true sustainability more in terms of being a purposeful business – as the difference we make in the marketplace. In our case, the real difference we make is through our content and for our communities.

Stephen A. Carter Group Chief Executive

2 INFORMA PLC SUSTAINABILITY REPORT 2017 So maybe we should be using the word Ben: I think the UN’s Sustainable “purpose” in the context of sustainability – Development Goals help this in some //W hat we’re something that can catalyse viable, ways. They are, after all, the ultimate in valuable change for our customers? aggregation. They’re a very important trying to create and powerful agenda. Stephen: One of my favourite sayings is that “language is important because Stephen: They certainly are. You know, here is shared words have meaning”. In the near future, I’m by nature an optimist. I believe to in our boardroom – and every boardroom my bootstraps that responsible business ownership – people will, as well as being fluent in is a powerful agent of positive change. the language of finance, have to be fluent It employs people; it creates jobs; it and ambition in the language of sustainability. In other creates knowledge; it’s efficient. words, in the idea of making a contribution alongside of value to different stakeholders. Our Around 70% of our revenue is going back challenge at Informa is to get beyond into our content and colleagues. And the a sense of and beneath the word “sustainability” – vast majority of that goes on our people, and “purpose” is certainly more powerful. which is essential. GAP helped us reinvest in the business to make us better. But enablement Also, content, colleagues, community, the real question for us is: are we also consequence, the multiplier effect – things investing enough in our communities? and freedom// like this mean something because they’re How good are we at measuring real practical and real. They inspire people customer satisfaction or irritation – or Ben: And the more we can be and get them feeling that they can make how we’ve helped them create progress, ourselves at work, the more genuine a difference. These are the things that however they define it? Over the next five the connections we create with our sustainability means for us. years, this is where we need to invest. customers, suppliers and others. So how can we create a sense of Ben: Yes, and it’s why we named this Ben: From talking to people around the community inside Informa that will help report The Contribution We Make. business, everyone seems to want to us make a real difference outside? We know that if we can create value, be on the winning team – the team people will come back to us – whether that’s growing, the team that’s bringing Stephen: I think partly by making an as colleagues or as customers or as other businesses into the Group. But environment where people create promoters of what Informa does out they also want to be on the team that partnerships with colleagues and there in the world. We have so many makes a difference. customers – and feel they’re coming colleagues who are proud of the to work to help their friends. If we can Stephen: I think they want both. Essentially, contribution they make to solving big create meaning in people’s lives and help we all want a sense of natural progress. problems that it’s always a pleasure to make sure they love what they do, we’re But we also want to feel we’ve done share their stories and connect people essentially creating human connections. things well. who have similar aims. This is at the heart of Informa. Stephen: Connections are, of course, key – We also have to encourage a real and people here are starting to connect sense of ownership in our colleagues with and understand the multiplier effect for keeping the company sustainable of what we do. It’s not just about having //People are after they’ve gone. Having a shared 30,000 attendees at a certain show, it’s purpose here at Informa is vital to our about those 30,000 people being able starting to see long-term sustainability. So what we’re to achieve their aims as a result, and trying to create here is shared ownership then this having a positive knock-on true sustainability and ambition alongside a sense of effect on others in their industry and enablement and freedom. Sustainability, community. It helps them solve problems more in terms as we’re defining it, will most certainly for their industry and others. Every pound help us do this, which is why it’s so we make is because people are making of being a central to the health of our business. personal choices to buy our products and services. Our success is built on purposeful staying useful to people. Stephen A. Carter Group Chief Executive On an individual level – for our colleagues business – as and customers – working in such specialist, deep communities is fantastically rewarding. the difference Ben Wielgus But it’s harder to pull together our micro- Head of Sustainability contributions in millions of different places we make in the in a coherent narrative. marketplace//

THE CONTRIBUTION WE MAKE 3 INTRODUCTION THE VALUE OF THE UN’S SUSTAINABLE DEVELOPMENT GOALS

Our primary contribution through our operations

Our secondary contribution ON RII through our operations ON C AR IM PR PS ERSHI NO RTN PA GOALS POVE THE RTY CE OR TI F Z S ER JU NG H O , O UN E R S G C T N E A S IO R E D T P U N IT A T S G N A O I N O D D W N H O E E D L E L A F N B L I A E T L L I H N G P 1 R I 1 M 2 A 6 E R Q W 1 D U C O U O

A N L R C

3 E E L A R 5 I B T I T T A 1 I E Y O

F W I

I N O

N L 4

4

1 N

O

I

C

O

S N

C 1

E

I

A R

I

L

R A

C E

T R 3 I

I

N M D T

L

O

C

I N

A C A O O E

N T U

N R G E Q A R

I E 1 N

O

2 C I O 6 N

R C A R Y E N O E T T S I C D N A L O P 1 I S N P O W D B R U N 1 7 A O N N A R M S D I A A N P B I C U E O T L 1 L A C N I E 0 C T T O S R I I O N U N S S I U E O S L N C T B C I A A O T IN D N M IE R A O A Y M S B F E G U A L F L R N N E A C E I D N T K E IE R S O T W IC RE EN M IN D DEC NO E UC INDU TRY CO QU ED S D E TH A AN W N LI INN D O IO TI OVATIONS AN GR ES IN RI FRASTRUCTURE N CO R A ON C ON CONAR CONRII

The United Nations has issued a call with the knowledge and networks they whether curing disease, promoting equality to action to protect the planet and need to meet the SDGs most relevant to or feeding a growing population. We’re end poverty, inequality and injustice. their markets. In this way, the SDGs are creating reports and events focused on The UN’s Sustainable Development a compelling growth and engagement specific SDGs, but also recognise that Goals (SDGs) are 17 interconnected strategy for our business. The sustainability much of our work helps with progress ambitions representing the biggest team is working with colleagues across towards the SDGs without specifically challenges and knowledge gaps Informa on how best to identify and referencing them. on the planet today. Bridging these develop these opportunities, whether this In 2017, we’ve explored which of the gaps is of real importance not just means engaging with new markets or SDGs our content most aligns with and to our customers, markets and increasing innovations or efficiencies. their relative importance to our business. colleagues, but to society at large. We contribute to the SDGs both directly, The graphic on this page shows how The Business & Sustainable Development through our operations, and indirectly, much we think our products and services Commission estimated in 2017 that there through the content and networks we can, and have the potential to, play a role are opportunities for businesses in help to create, curate and disseminate. Our in our customers’ abilities to achieve those delivering the SDGs: an estimated $12tn indirect contributions, or our “brainprint”, is goals. We’ve also highlighted the primary of them over the next 10 to 15 years. The where we have the biggest influence. Many and secondary contributions made by organisations that get this right stand to of the industry verticals within which we the way we run our business and deliver make a huge impact on the world while operate align with a specific SDG (or two) our products. This is the first step in growing alongside their partners. We and much of our work contributes to a making the most of these opportunities believe Informa can – and should – be at sector’s ability to address those goals as and finding ways we can most effectively the heart of connecting our customers part of wider challenges a sector is facing – contribute to the SDGs.

4 INFORMA PLC SUSTAINABILITY REPORT 2017 OUR PILLARS 1 / OUR CONTENT

1

OUR CONTENT

Making a difference At the heart of what we do at Informa We don’t do any of this just for the is connecting people with each other sake of it. At our best, we work with our customers and partners to understand and with the knowledge they need what challenges they’re trying to solve and then use our unique skills and to develop professionally and create relationships to help them enhance their work, whether this is curing disease, positive change. Through our content – feeding a growing population, diversity and equality, or climate change. We’re digital materials, events, training and also making a difference on a smaller publications – we work closely with scale and attracting people into sectors with skills shortages, like digital or markets and networks to solve aerospace; giving a platform to innovative leaders; and promoting diverse viewpoints. challenges big and small. We believe the right knowledge and networks can pave the way to progress for our markets – and we use our position to share content that makes a tangible and positive difference. This feeds directly into Knowledge that people can trust materials, and better ways for knowledge the UN’s sustainable development goal As a leader in the Knowledge and and networking to happen. We know we (SDG) 4 – quality education – and also Information Economy, we take our can do more to make our content easy helps our partners address more of the 17 responsibility as a curator and creator very to find, easy to access and available to UN goals, depending on their focus areas. seriously. In a world of “fake news” and an more people. apparent loss of faith in expertise among We’re increasingly engaging with our the general public, it’s more important audiences online, 365 days a year. than ever to put trustworthy information We share talks from events through live into our communities. Not only does this streams and videos, and are regularly help people to make informed decisions, publishing stories for communities it helps our customers to share their throughout the year, rather than just specialist knowledge in ways the wider around particular events. We make world will respect. Highlighting the value all our new academic journals and books of knowledge based on expertise is available digitally. We’re also publishing at the core of our impact and growth in multiple formats to appeal to different as a business. audiences – including more YouTube Making knowledge more accessible interviews with authors and experts, as We’re working to find new ways to well as comic book summaries of journal connect trustworthy information with articles. Our YouTube videos are watched the people who need it – exploring new by thousands and encourage people to formats and routes to market that allow buy books and attend events. us to grow our audiences in a commercial All this is helping us to build audiences of yet fair way. This includes open access the future, growing our brand recognition publishing and discounted access to our and profile, while making sure the people events and subscription products for who need it have access to the students. We’re also looking at new knowledge and networks we provide. pricing models for different regions, innovative web platforms for sharing

THE CONTRIBUTION WE MAKE 5 OUR PILLARS MAKING WAVES BRINGING 1 / OUR CONTENT CONTINUED WITH VIDEOS RESEARCH TO LIFE THROUGH CARTOON Laura Pilsworth, Editor, Oxfordshire ABSTRACTS

We’re increasingly creating and sharing Daniel Pullin, Press and Media videos to help people around the world Relations Executive, Oxfordshire HOW WE’RE discover and engage with our information and products. Taylor & Francis, for For the past three years, Taylor & Francis has been bringing research articles to new . example, has its own YouTube channels with publishing tips, author interviews, audiences through its ground-breaking IMPROVING conferences and more. And when cartoon abstracts. These are illustrated Academic Publishing sent out an email summaries of authors’ work that we share 1.3m promoting a book that included a video widely online and at conferences. Articles clip, 5% of the target audience bought that are given the visual treatment often In 2017, more than ACCESS TO the book from our site (compared to see considerable jumps in readership. One 1.3 million of our articles an average of 0.1% for email campaigns). paper on athletes’ running techniques saw were downloaded its downloads jump by 1,200% soon after by developing world We also know from our own research the cartoon went live. institutions through that authors, academics and readers are CLOSING THE KNOWLEDGE INASP. eager for more video content. More than Not only do cartoon abstracts help us to half (55%) of authors surveyed would be KNOWLEDGE GAP IN THE bring complex concepts and niche topics Colleagues in all our divisions are more likely to recommend us if videos DEVELOPING WORLD to broader audiences, they distinguish us were part of the author care package. in the publishing field. Taylor & Francis is working hard to make knowledge more A similar number (54%) of academics Janet Remmington, still the only publisher using this approach, surveyed would be more likely to use Editorial Director, Oxfordshire recognised by being given the Innovation accessible around the world. Here are just a textbook if there was some video in Publishing award by the Association of content referencing. All the customers Taylor & Francis plays an active role in the Learned and Professional Society some of the various ways our Academic OPEN ACCESS TO we surveyed would be more likely to global network of publishers, universities, Publishers (ALPSP) in 2016. buy a book if they discovered it through UN agencies and NGOs offering developing Publishing business has reached even QUALITY RESEARCH a video they appreciated. countries free or low-cost online access to scientific knowledge. The public-private more people with our content in 2017. Deborah Kahn, More than a dozen of our videos have partnership, Research4Life, provides Publishing Director, Oxfordshire received more than 100,000 views researchers and policymakers in more covering topics as diverse as animation, than 115 countries affordable access to We’re publishing more and more research great teaching and electronics. peer-reviewed content covering areas of as open access. Not only does this bring the UN’s Sustainable Development Goals important new information more quickly to 69% such as health, agriculture, environment FAIR PRICING TO FLEXIBLE EBOOKS relevant audiences, it allows this research and applied sciences. With more than We offer nearly 69% to be more widely shared around the MEET LOCAL NEEDS FOR ALL 8,300 institutions registered and usage (125,000) of our titles world and built upon. We absolutely increasing each year, Research4Life as ebooks. support open access and always make Nitasha Devasar, Christopher Chesher, allows us to share relevant, trustworthy certain that the quality, rigour and ACADEMIC Managing Director, New Delhi Group Sales Director, Oxfordshire knowledge that makes a huge difference discoverability of the content is maintained PUBLISHING to the people who need it. Alongside our work in eBooks, we Technology allows us to publish ebooks to ensure that academic research also know that many markets still have in different markets with locally affordable embodies the trust it is built on. This complements our work with INASP, an international development charity, to a high demand for printed books. Flat prices – this is particularly making a In the past three years, we have built our build digital literacy and library consortia global pricing structures often leave difference in places like China, India and fully open access portfolio four-fold, capacity in the developing world. In 2017, such markets unable to afford the Africa. The flexibility of ebooks also means through launching new open access more than 1.3 million of our articles were numbers of hard copy books needed that we can make academic content journals, converting journals from downloaded by developing country for their rapidly growing and younger available more quickly – and audiences subscription to open access, and through institutions via INASP arrangements – populations. India, the second largest can access it more easily, whether in integrating the portfolios of Dove Medical nearly double the number in 2014. English-language print books market libraries or remotely through individual or Press and Co-Action Publishing. Some of in the world, is one such market. mobile devices. It also means that libraries our open access papers this year fed into can acquire new content in a way that //Publishing the article That’s why it’s been so satisfying to make international news stories, featured in the meets their needs and budgets – South Asia Editions available in India. This likes of TIME magazine, the Washington open access has enabled choosing from options such as short-term programme reprints Routledge backlist Post and the Guardian. loans or sales models where the library me to share the paper titles at an affordable price to students buys the content after proven use. It is our key aim to give authors a flexible widely... It has also helped at 3,500 higher education institutions, choice that balances their needs and 1m the research to reach a increasing their reach in the region amplifies the impact of their knowledge. by six times. This has given new life to Our most viewed video target audience of, not only many older Routledge titles and brought on YouTube has had more world-class research and teaching to than 1,000,000 views academics in my field, but thousands of students in South Asia. With and is about also policy-makers// over 3,000 active titles and a sustained DNA replication. growth of 7% each year, this is a key customer engagement and servicing tool. Dr Igor Calzada University of Oxford

6 INFORMA PLC SUSTAINABILITY REPORT 2017 THE CONTRIBUTION WE MAKE 7 OUR PILLARS 1 / OUR CONTENT CONTINUED

CREATING THE SPACE FOR COLLABORATION AGAINST CLIMATE CHANGE

Carlotta Mast, Senior Vice President of Content and Insights, Global Exhibitions, Boulder

//I’m so proud to sit on the In March 2017, the 80,000-person Natural It was heartening to see that, in just six Products Expo West held its first ever months, the Climate Collaborative had Climate Collaborative Climate Day – a much-needed platform smashed its first-year target of 100 advisory board. We see for participants to discuss how to become members. So far, companies in the group more active in the fight against climate have made almost 600 commitments to ourselves as active change. We’d learned the previous year actions like switching to renewable power, collaborators, as convenors, that the leaders of top natural products reducing climate impacts of packaging, as helping to facilitate companies, and their consumers, were and removing deforestation from supply concerned about climate change but chains. We’ve committed to making conversations that are didn’t know what to do about it. We could Climate Day a firm feature in every Natural making the world a better see the industry needed a roadmap that Products Expo West and are pleased to pointed people towards concrete actions see more and more industry players doing place. It’s amazing to be part that would make a difference. There was just what the Climate Collaborative urges of a company and industry a strong desire for more concerted action – them to do: Commit. Act. Impact. where you can earn a the natural products industry had decided it was time to act. So New Hope Network Climate Day – and the action that’s livelihood while working hosted this day alongside the brand-new emerged from it – is a fabulous example towards a greater purpose// Climate Collaborative – a joint project of how creating the space and energy between a community of natural products for true collaboration can change the CEOs and business leaders (OSC2) and world we live in. In 2018, we’ll be launching the Sustainable Food Trade Association. an awards day to recognise the stand- out leaders in the Climate Collaborative companies – and will continue to sponsor this influential initiative.

8 INFORMA PLC SUSTAINABILITY REPORT 2017 In March 2017, we brought together stay competitive in the market to being the long-established Green Shipping much more proactive and forward-thinking Technology (GST) conference and about how the industry can create value. Shipping2030, a new event focusing on We worked to create an agenda that was how disruptive technologies, including business-led and would help overcome digital, are transforming the shipping a common industry scepticism for “fluffy industry. It’s a sector that’s historically topics”. It’s been wonderful to be a part been quite cautious about adopting new of an event where we can show that we technologies and Shipping2030 is one understand the challenges the shipping of the first maritime shows to anticipate industry faces and offer powerful content change and deal with it. OPENING to help it. The event in Copenhagen attracted MARITIME MINDS 450 senior people from all aspects of the industry ranging from operational TO THE POWER experts and regulators to end users and innovators. We wanted to create the OF TECHNOLOGY right conditions for open and productive //Getting people with conversations about how the industry can Sita Kalsi, Senior Conference a common mindframe collaborate to benefit from the value that Producer, Knowledge & Networking, breakthrough technologies can bring. to come and talk, and London The event was a real success. Part of its exchange ideas, is the magic was in bringing industry decision- ideal breeding ground makers together with the people running for innovation// businesses day to day – and in making the space for them to consider provocative, strategic issues alongside each other. We can see companies beginning to move Bhriguraj Singh beyond adopting new technologies just to HSBC Bank Plc

//I think these events are very important and helpful because not only do you meet like-minded people who have the same goal... greener maritime transport in the future... but also they’re willing to share ideas and knowhow//

Valentina Keys CMS Cameron McKenna LLP

THE CONTRIBUTION WE MAKE 9 OUR PILLARS 1 / OUR CONTENT CONTINUED

The Farm Progress brand came into //Farm Futures’ content Informa through Informa’s acquisition of Penton in 2016. We’re proud of our is not fluff. Other farm heritage, but what keeps us going is the sources have a lot of content difference we’re making to the 99% of US farms still family owned and operated. with no real information that can help me, or they Our six events, 17 regional and five national publications, plus companion simply promote an agenda websites and products, cover 48 of or product. I’m looking for the US states. Our aim is to reach all news and information, FARM PROGRESS 500,000 commercial farming families who are making a living as producers and Farm Futures HELPS FAMILY from the land. We want each of our provides this for me// products to help our readers and users FARMS BE run their businesses profitably and sustainably today and into the future. PRODUCTIVE FOR Willie Vogt We’ve had to evolve what we do as Executive Director GENERATIONS conditions for farmers have changed. Some of our publications have been TO COME around since 1841, but we don’t think we’ve seen such a generational shift in Willie Vogt, Executive Director, agriculture as we’re experiencing now. and Roger Randall, Sales Director, We want to be the resource farmers knowledge is often advertiser-funded, Global Exhibitions, Bloomington, turn to. So we encourage agriculture we can freely share it with farmers Minnesota students to attend our shows to learn to help with their businesses. about the latest agriculture technology; Frankly, we want people to come to and as our business model means our us because they trust that we know what we’re talking about – we have the most and, we think, most talented, //2017 saw the 175th writers in the field. “It’s the content anniversary of Prairie that makes a difference – be that on soil health, farming futures, animal Farmer – the oldest welfare or farming productivity.” continually published This is particularly important as there magazine in America. are fewer people working directly in 175 years ago, we were farming, but a growing population to exploring the frontiers of feed. It used to be that every farmer had 500,000 to grow enough food to feed 50 people. farming... we still are// Now each farmer has to feed 200 people. Our aim is to reach all 500,000 Partners like us can help them do this in commercial farming families ways that keep their business profitable who are making a living as Roger Randall without compromising their potential to producers from the land. Sales Director be successful for their children, too.

10 INFORMA PLC SUSTAINABILITY REPORT 2017 FLYING THE FLAG FOR SENSE ABOUT SCIENCE – UK AND EU

Claire Doffegnies, Communications Executive, Academic Publishing, Oxfordshire

Since 2011, Taylor & Francis has been contributing to Sense about Science, an independent charity working to help people understand, appreciate and promote evidence-based research. This year, we’ve been involved in several ventures to give researchers and others useful tools and skills. AllTrials campaign offer rich networking opportunities, where In 2017, we joined this established Taylor & Francis colleagues can connect Policy guidelines campaign working to make sure that directly with authors and researchers to In 2017, we worked alongside Sense potentially life-saving medical research form ongoing collaborations. about Science and POST (Parliamentary isn’t lost, buried or misreported. As a Office of Science and Technology) to publisher of medical research, we want to Our journal editors have featured many create a how-to guide for researchers do all we can to promote transparency in times on the panel, providing insight who want to have an impact on clinical reporting. So it’s heartening to see on what peer review looks like from government policy. The guidance the joint influence of the 700 organisations the inside, and last year we enjoyed cover why research is important for in the AllTrials campaign starting to make hosting one of the workshops at the policymakers and top tips for getting a difference, with organisations like the Informa offices in London. evidence into Parliament. It’s now hosted UN, the US Food and Drug Administration, on the UK Parliament’s official website the European Medicines Agency, the to help all researchers. Gates Foundation and Medicins Sans Standing Up for Science Frontieres all recently committing to stronger workshop in Brussels policies and more ethical reporting. //I believe Taylor & Francis’ We sponsored a workshop encouraging Peer review workshops role in advocating for, and early career researchers to take We’ve been contributing to Sense delivering, openness and responsibility for talking about research about Science peer review workshops and evidence in the public and policy for several years now. These help PhD transparency in publishing domains. At these day-long workshops, researchers to find out more about makes for a fundamentally participants got the chance to hear peer review, discuss its strengths and rewarding partnership// directly from researchers who had weaknesses, and talk to editors and interacted with the media, science publishers about how to get involved journalists, and policymakers. It was a in the process. These regular events chance to learn how the media works, provide crucial training and guidance Abigail Jones how evidence can influence policy, and around peer review, a process which Sense about Science what journalists and policymakers want remains at the heart of creating trust and need from researchers. in the journals we publish. They also

THE CONTRIBUTION WE MAKE 11 OUR PILLARS 1 / OUR CONTENT CONTINUED

We began to distribute Aviation Week free to university students electronically – at the moment we have 14,000 student subscribers. We also have a 20 Twenties awards programme recognising the top students pursuing a future in aerospace. We visit campuses with aerospace leaders – talking to the students and faculty about the potential in the industry. 1.7m This doesn’t just raise our profile, it helps aviation professionals OPENING MINDS people understand – many for the first in our database time – that this is an industry that makes TO AVIATION a difference through safe transport, economic growth, and security and AS A CAREER technological breakthroughs. And, of course, space flight continues to capture Greg Hamilton, the imagination of young people. VP and Market Leader, Global Exhibitions, New York It’s an industry that doesn’t always come with the best environmental reputation. We like to tackle that head on. What a lot I run the Aviation Week Network which of people don’t realise is that the aviation includes media, trade shows, conferences industry is at the forefront of R&D and 14,000 investment in sustainability. It’s in their and intelligence/data products for all student subscribers interest from many angles: reducing fuel areas of aviation: commercial, military, to Aviation Week space and business aviation. The costs and noise, regulation and better common thread that runs through all customer and student perceptions. our content is the technology of flight. It’s also an exciting place for the future We’re engaging with all sectors of the workforce too: the industry is a leader in industry at every level and through a testing non-fossil fuels, including biofuels, variety of touchpoints. With 1.7 million electric and solar propulsion. On top aviation professionals in our database, of that, almost every piece of data that we’re able to target our products and monitors the Earth’s health is delivered information – sometimes broadly, by orbiting spacecraft and drones. sometimes very specifically. We know that when we cover these One thing we’ve been focusing on topics, we inspire the future workforce to recently is helping the industry attract help join and address these challenges. new people. We know it’s always been a challenge to bring the right people into our global, complex industry at all levels, from technology and engineering jobs to pilots to mechanics. So we started a conversation with industry leaders: how can we help you attract your future workforce?

//I come across people all the time who say “I started reading Aviation Week in college and that’s why I got into the industry” – and that’s a great feeling//

12 INFORMA PLC SUSTAINABILITY REPORT 2017 HOW WE’RE TRACKING OUR CONTRIBUTIONS

OPEN ACCESS

Number of open access journals Number of articles published in fully open access journals

2015 2,057

2015 65

2016

2016 3,923 108

2017 2017 296 7,043

ACCESSIBLE KNOWLEDGE REACH

Proportion of accepted academic articles Number of journal downloads in INASP Proportion of book titles available as ebooks from developing countries

2015 851k

72% 73% 74% 35% 36% 35%

2016 1,017k

2017 1,323k 2015 2016 2017 2015 2016 2017

THE CONTRIBUTION WE MAKE 13 OUR PILLARS 2 / OUR COMMUNITIES

2

OUR COMMUNITIES

Our communities are the markets and industries we partner with. To be viable as a long-term business, we know that we need to truly understand the aims of these communities and help them address the challenges they are trying to solve.

68% We’re at our best when we’re functioning Opportunities for learning From a sample of 66 K&N events, as a true part of our communities. So Behind much of the success of Informa’s 68% of people told us that attending we’re working deep in vertical markets content is our ability to foster learning – our event made them more effective to show our customers that we care and we’re always looking for more and in their job as a result of the networking about what they care about. In doing different ways to create opportunities for and knowledge they gained. so, we’re helping them to contribute learning. We’re increasingly considering towards many of the UN’s Sustainable how, when and where people prefer to Development Goals (SDGs). This could learn and are offering more varied formats be zero hunger, good health and to our growing audiences for engaging wellbeing, or affordable and clean energy, with content and networks. depending on a community’s interests. £8m In this way, everything we put into our For the good of communities We know we can make a huge difference £8m was raised for charity at communities is contributing to SDG 17: the Only Watch auction held at partnerships for the goals. in our customer communities, but we also want to support the communities where Monaco Yacht Show this year. Connecting people Informa operates and that our colleagues Informa brings people together – experts, are part of. Not only is this an important buyers, sellers, authors, partners, aspect of being a responsible employer associations, communities. One way and meeting colleague expectations, but we do this is by creating a variety of it helps us to build teams, develop skills, ways for people to connect before, during get to know our customers better and and after events. These include online show we care about the same issues. beforehand, pre-booked meetings during And ultimately, of course, it will help us to shows and more relaxed networking. continue to build a trustworthy business.

14 INFORMA PLC SUSTAINABILITY REPORT 2017 HOW WE’RE TRACKING OUR CONTRIBUTIONS

HELPING SUPPORT AUTHORS

Total events Total events Total events to support authors to support authors to support authors 51 127 124

Events in Events in emerging regions emerging regions 64 60

2015 2016 2017

COLLEAGUE COMPANY FUNDRAISING DONATIONS1

£39k 2015 £193k 2017 Total company donations (cash and in kind) £312k £411k 2016 £763k £71k

2017 £82k

Company donations Volunteer programme Donations in kind (cash) costs (incl. % staff time) % OF COLLEAGUES VOLUNTEERING

2015 2016 2017 £73k £44k 8% 6% 9% 526 people 372 people 689 people £246k 2015 £138k 2016 Total company donations Total company donations (cash and in kind) (cash and in kind)

£598k £520k £338k £279k

1 Numbers revised with new methodology

THE CONTRIBUTION WE MAKE 15 OUR PILLARS BRINGING 2 / OUR COMMUNITIES CONTINUED REVOLUTIONARY 3D PRINTING TECHNOLOGY TO MEDICAL EXPERTS

Pyotr Bakass, Sponsorship Manager, Global Exhibitions, Dubai Examining a 3D-printed limb at Arab Health. Through the Arab Health Exhibition CONNECTING and Congress, we’ve introduced leading global suppliers of emerging technology, such as 3D printing for replacement limbs, to the region for the first time. Working with the Dubai Health Authority PEOPLE (DHA), this demonstrates the value of OPENING INDUSTRY CONNECTING the technology for patients, and trains Here are just some of the many ways we’ve local physicians. As part of a multiyear DOORS FOR COMMUNITIES programme, this is helping DHA to raise HELPING TO PUT created connections to the benefit of our AUTOMOTIVE awareness of the potential of 3D printing PATIENTS AT DESIGN STUDENTS in healthcare and paving the way to THE HEART OF customer communities over the past year. innovation in healthcare in UAE. CLINICAL TRIALS Alexa Carron, Marketing Manager, 2017 was the first year we’ve worked so Business Intelligence, closely with the DHA, who now see our Ryan Thomas, General Manager, Detroit event as the primary knowledge pool of Knowledge & Networking, 3D printing. As part of this initiative, we’re London Leading up to our annual WardsAuto helping physicians from Medecins Sans Interiors conference, we partner with BRINGING EXPERTS Frontieres (MSF) in Jordan to explore The yearly Partnership in Clinical Trials the College for Creative Studies (CCS) using 3D printing technology for affordable Europe conference takes an innovative in Detroit to put on a student design TOGETHER TO WRITE customised prosthetics and share their approach to helping to keep clinical trials competition. With the class professor, we A BOOK IN THREE DAYS learnings at the conference. patient-focused. One of the key trends is set up a semester-long project on future the incorporation of the patient perspective interior design for vehicles. Five students This innovative content is a real draw to Lauren Davis, Senior Editor, in clinical trials execution and how to put are shortlisted by industry judges as the Arab Health conference and a great Academic Publishing, into place a process for this. The goal is potential winners, and all student designs example of how we’re creating true value New York to make sure patient centricity is at the are on display to hundreds of industry for our communities. heart of all clinical trials. With “Patients as professionals at our Interiors conference. A HIVE OF This year, we pioneered the #EdWriteNow Partners” a key track during the conference, We hold a special ceremony in the main project, bringing 10 educational authors doctors can also meet and mingle with the KNOWLEDGE //Our aim is to ballroom, where sponsors present awards together for a three-day writing retreat. patient community in the Patient Advocacy for both innovation and eco design, along FOR SHARING create a network Over a long weekend, writers worked Pavilion in the main exhibition space. of like-minded with the overall grand prize. together to talk through ideas and get PARTNER STORIES This is the only event bringing the entire This is an excellent platform for students feedback on their writing, with each people// clinical trial ecosystem together in this way – Alice James, Content Manager, to connect with the right people from person producing a chapter on educational creating a productive and memorable Academic Publishing, major automakers and suppliers and take change. Proceeds from the resulting experience, and ultimately leading to Oxfordshire steps towards a potential dream job after 50,000-word book have been donated more effective clinical trials. In the words graduation. We’re now running a similar to a non-profit organisation working to of a 2017 participant, “It was the most At Taylor & Francis, we’ve recently competition focused on automotive user prevent teenage suicide. interesting event during this year in the launched a story hub called the Hive experience with Lawrence Technological Feedback from the event was extremely field of clinical trials.” of Knowledge. The interactive resource University in Southfield, Michigan and our positive, with educators appreciating highlights stories that show how WardsAuto UX conference. the time and space created for true partnerships have played a crucial role collaboration with their peers. “Writing at all stages of people’s research careers. is an energy-based journey and having Our aim is to encourage researchers to everyone together really inserted a lot join relevant societies and organisations of positive momentum into the space. and to take advantage of the connections Change is difficult and 50,000 words will //It was the most and support they provide. never make it happen, but it does feel interesting event We’ll be adding new stories to the Hive of great to be on the right side of solution- Knowledge to continue to highlight the making,” said Dr Robert Dillon, Director during this year vital work our society and organisation of Innovative Learning in School, District of University City, Missouri. in the field of partners play in successful academic clinical trials// and research careers. Our aim is to Winners receiving their award. create a network of like-minded people – and to encourage people to make useful connections that will grow their knowledge and careers.

16 INFORMA PLC SUSTAINABILITY REPORT 2017 THE CONTRIBUTION WE MAKE 17 OUR PILLARS 2 / OUR COMMUNITIES CONTINUED

83% of attendees say they came to keep up to date with new trends and innovations HARVESTING KNOWLEDGE 68% FOR FARMERS attend to learn IN WEST AFRICA about the market

Shabnam Rawal, MD Conferences & Training, Knowledge & Networking, Dubai Now in its fifth successful year, Agra produce often goes to waste due to Innovate West Africa is widely recognised poor logistics, such as transportation as the region’s leading crop production, and refrigeration. In the case of tomatoes, processing and manufacturing trade for example, some farmers tell us that show. With more than 30 free seminars they can only get 50% of their crop to and networking sessions, plus a buzzing market before it spoils. So, in 2018, we’ll //Agra Innovate is a expo, it connects suppliers from 20 be offering sessions at the conference brilliant expo. It provides countries across four different continents looking at logistics, refrigeration and a melting pot for to local leaders, buyers, policymakers solar power – and connecting farmers and agribusiness partners. with suppliers who might be able to entrepreneurs, business help them find ways to get more of In 2017, we began to offer free access their produce to market. leaders, professionals and to the show. This led to a huge turnout – suppliers to connect, network 26% more than the previous year – People from my team love going to Agra and share knowledge and queues outside the conference! We Innovate because they can see the real know that the farming community finds difference it’s making in people’s lives. that can transform this event incredibly valuable – 83% of It’s not an easy event to get to, but agriculture in West Africa attendees say they came to keep up to everyone wants to go – it’s such an date with new trends and innovations, with uplifting thing to be a part of. and Africa at large// 68% coming to learn about the market. We put a lot of work into trying to Adekunle Oyelami understand what farmers need and Chief Responsibility Officer, developing content that will be helpful Morafem Integrated Enterprises and meaningful to them. We work with a consultant in Lagos to make sure we’re focusing on the real issues people are facing – and helping them to find solutions to their challenges. This year, for example, there was a lot of discussion about how

T WO-THIRDS More than two-thirds of attendees said that it’s very important to their job to attend Agra Innovate.

18 INFORMA PLC SUSTAINABILITY REPORT 2017 Last year’s sold-out International Roofing Going on its 10th annual event, attendees Expo (IRE) in Las Vegas was the biggest arrive a day early to perform much needed in the show’s 62-year history. More than repairs to local homes of elderly or disabled 11,000 roofing construction professionals veterans. Volunteers work among their gathered for the three-day event, including peers and senior leaders to get their hands people from eight out of the industry’s top dirty, performing tasks from installing 10 companies and attendees from all 50 fences to hanging siding. Various exhibitors American states and all over the world. provide support to the event. A roof is normally donated to a much needed The show is a chance for roofing home. Giving back is crucial to the professionals to stay on top of market Roofing Community and this event is trends, new products and cutting-edge CREATING A BUZZ a great opportunity to work hand in technology. IN THE ROOFING hand with their industry colleagues. Our aim is for it to be the place for I think it’s safe to say that we’re doing the industry to share best practice INDUSTRY something right at International Roofing and meet like-minded professionals. Expo – creating opportunities for Brandi McElhaney, It’s also very much about learning, with learning, connecting, buying and selling Senior Conference Manager, 44 educational sessions held on a variety that are making a real difference for Global Exhibitions, Irving, Texas of industry issues – and this aspect of the the people involved. show is much appreciated by attendees. The proof is in the overwhelmingly positive One of my personal favourite networking feedback we received on the event – both events at the show is the International from attendees and exhibitors. Roofing Expo Community Service Day.

//The IRE brings large //The seminars and and small companies demonstrations blew me together impacting the away, and I came away metal roofing industry with new information and around the world// ideas that I have already started to implement in my day-to-day routine//

Eric Velliquette Mike Mitchell Lakeside Construction Fasteners Pioneer Roofing Co

//The sessions were //Attending the IRE educational, surprising is extremely motivating, and entertaining. The even for a small contractor expo floor was filled with in Canada. What I learn great energy. This was the covers the cost of my best IRE show to date// trip every year!//

Michelle Drucker Kevin McArthur Commercial Roofers Inc McKay Sheet Metal & Roofing

THE CONTRIBUTION WE MAKE 19 OUR PILLARS 2 / OUR COMMUNITIES CONTINUED

At EBD, part of K&N’s Life Sciences World (see later story), but we’ve found far businesses, some of the best feedback we more valuable ways we can work together. get from our customers is that we sit at the We’ve been donating skills and technical heart of the life sciences industry – and are resources to raise the charity’s profile, seen as a partner, not a service provider. connect them with possible funding and We connect the industry to improve help to run three major events during the healthcare outcomes around the world. year. For example, the RARE Forum in One example I’m very proud of is our September was the first partnering event partnership with Global Genes. This is a aimed at accelerating promising research non-profit that brings together more than and development in rare diseases. 500 global organisations to provide critical SUPPORTING Our marketing team has also written connections and resources – equipping content, helped with outreach and made GLOBAL GENES them to work together in eliminating the business introductions for the Global challenges of rare diseases. IN THE FIGHT Genes team. We’ve found that people With over 7,000 identified rare diseases really connect with patient stories. So AGAINST RARE affecting over 350 million people we’ve included patient perspectives from worldwide (50% of whom are children), the rare disease community in all our DISEASES there are clear needs on both a business conference programmes at EBD events in and human level, as less than 5% of 2017. Through this work, we’ve developed Anna Chrisman, Managing Director, the known diseases have a treatment a deeper understanding of the role of Life Sciences, Knowledge & or effective therapy. We bring these patient advocacy in life science partnering Networking, Carlsbad, California organisations together to help them and are using this to improve collaboration become more effective. at events and integrate more patient awareness into the delegate experience. Global Genes and EBD sit in similar positions in slightly different groups, and Our relationships with the heads of patient our partnership can be a bridge between groups are leading to new sponsorship and them. Yes, we raise money for them collaboration – for the good of Global Genes through programmes such as Walk the and, ultimately, life sciences as a whole.

Spending the weekend with 1,100 At the hackathon, 12 teams of students undergrad computer science students opted into our Predict Hot Technologies during Yale’s 2017 YHack! Hackathon challenge, which we designed to be broad was certainly one of the learning highlights enough in scope to encourage inspiration of my year. As part of our sponsorship and different approaches. and participation in the programme, The students got a chance to work on members of the Business Intelligence (BI) real-world problems and meet prospective product and innovation teams set one future employers, but the learning was of 35 different “hacks” – challenges put most definitely two-way. Watching teams forth by the event’s sponsors. Our Ovum work through this process taught us a lot challenge was to “Create an Algorithm to HACKING about the importance of having a solid Predict Hot Technologies”. analytical framework from the start. The THROUGH THE The background to this is that in BI team that won the grand prize developed CHALLENGES we’ve used much of our GAP investment a model to predict future investment in to modernise our internal systems and technology topics based on years of PROVES A our products. Participating in Yale’s funding data from crowdfunding site YHack! was a way for us to start learning Indiegogo. The winners told us: “We’re LEARNING about how to apply AI and other new using statistical methods, not machine technologies to solve customer problems learning, as we found machine learning OPPORTUNITY with our data. Now we’re looking at introduces errors”. It’s that type of insight using this learning to harness innovation that crowdsourcing can uncover quickly. Martin Schecter, externally, to create more opportunities We came back from Yale with one Head of Product Management, to learn and connect between start-ups, certainty: this is just the beginning TMT Intelligence (BI), New York companies and Informa. of our efforts to tap into new sources of innovation!

20 INFORMA PLC SUSTAINABILITY REPORT 2017 I’ve always really valued the impact of giving and supporting charities through WORKING TO PROTECT volunteering. Being able to do this through HUMAN RIGHTS AND Informa has meant a lot to me – and it’s ELIMINATE MODERN SLAVERY great to see that we’ve almost doubled Caroline Bland, Compliance the number of colleagues volunteering and Risk Manager, Global over the past year. Support, London As a graduate fellow, I have placements in each division. I chose to join an Informa We continue to uphold the principles charity syndicate which supports The laid out in the Universal Declaration THE VALUE OF Children’s Literacy Charity to get to of Human Rights. As part of our know more people across the business programme of activities to ensure VOLUNTEERING and understand it better. This group of the business and supply chain is A PERSONAL STORY colleagues is committed to a year-long free from modern slavery and human project working with the charity. It’s trafficking, we delivered training on not only helped me meet people from how to spot and report these issues Rija Tariq, Graduate Fellow, across the division but has developed to more than 900 colleagues in regions Global Exhibitions, Toronto my day-to-day business skills too. and areas where such issues might be encountered. For more, see I’ve led and worked on projects to run informa.com/humanrights events, created promotional materials and worked on a marketing programme for the group. Being able to show my skills in this way has helped me to take more creative responsibility in my role – and this, of course, helps my career. Having a long-term relationship with the charity also meant that we could see our relationship blossom just like we would 9% with any customer – and ultimately make more of a difference to them. of our colleagues volunteered this year (2016: 6%) I really believe that the research 900+ showing the benefits of volunteering colleagues undertook training on is true: a more engaged workforce, how to spot and report these issues better mental wellbeing, team bonding, teamwork, dealing with tight resources. It’s been great to see this reflected back ENHANCED HEALTH, from my colleagues. SAFETY AND SECURITY

Gio Furno, Group Head of Health, Safety and Security, London

Our new Group Health, Safety and Security (HSS) team is improving PAYING THE RIGHT how we look after these critical AMOUNT OF TAX issues for our events, our offices and our colleagues. For more, see Glynn Fullelove, Group Corporate informa.com/hss Services Director, London

Paying tax is an important part of our contribution to the societies in which we operate. Our taxes help governments provide vital services and infrastructure, which we in turn rely on 21.2% 200 to run our business successfully. For more, see informa.com/tax is our effective tax rate colleagues provided with enhanced (2016: 18.1%) HSS training (2016: 150)

THE CONTRIBUTION WE MAKE 21 OUR PILLARS 3 / OUR COLLEAGUES

33 OUR COLLEAGUES

Our people make Informa what it is – it’s that simple. They’re the engine that drives our work and growth, the source of our innovation and the essence of our relationships. Our culture is one of the main reasons people come to work – and we want to do all we can to support and nurture the people behind Informa’s success.

An engaging and supportive Embracing diversity and inclusion Developing our people place to work As we grow, both in size and in maturity, Development doesn’t just happen A key part of this is creating a place to we want to foster a culture that makes through formal training. It also takes work that brings out the best in people. everyone feel welcome and included. We place through promotion, on-the-job A place where people have the freedom to now have a company-wide diversity and learning and supporting productive think differently if they see a problem that inclusion programme in place. As part of and healthy ways of working. this, in 2018 we will launch a colleague needs solving. Where people can put their We have several initiatives to help network to consider gender issues called whole selves into what they do because with this. We’re finding better ways to ‘AllInforma Balance’. This will be followed they see their part in the bigger picture. advertise internal career opportunities by a young leaders’ network later in the and are enhancing formal training in The acquisition of Penton in 2016 brought year. We’ve also rolled out unconscious many business units. In 2017, a rollout the opportunity to look again at how we bias training for recruitment and managers. of online training for our new Code of can make sure every part of our business Additionally, we’ve assessed whether we Conduct, as well as anti-bribery and enjoys its own unique culture while still have a pay gap between men and women, anti-corruption training for everyone feeling a part of the whole Group. We’re focusing on the UK at first as this is driven has shown that we can deliver training getting better at asking people what they by legislation. The good news is that we’re efficiently across the whole Company. think – and really listening to their answers. confident we’re not paying men and We’re running a new Inspire training In 2016, InsideInforma gave us a clear women differently for the same role – and programme to develop leadership skills view of what people appreciate in the are committed to improving the gender in future leaders. And there will be more business and what they’d like to see balance in the business, particularly at new training to come in 2018. changed. In 2017, we focused on making senior management level. improvements and we started running The stories in this report are just some Pulse checks to monitor the impact of examples of the amazing things our the changes we’ve made. people are doing around the world. Having more and more stories like these to share each year is one way of knowing that we truly are bringing out the best in our people.

22 INFORMA PLC SUSTAINABILITY REPORT 2017 HOW WE’RE TRACKING OUR CONTRIBUTIONS

HEADCOUNT GENDER SPLIT

Average number Colleague gender split: 56% female of colleagues during 2016 Average 6,394 Average number colleagues of colleagues during 2017 during 2015 6,570 7,359 Previous split: 2016 = 56% female, 2015 = 54% female COLLEAGUE TURNOVER

All management gender split: 51% female 2017 24% 16% turnover for voluntary all businesses turnover

Turnover for all businesses – 2016: 24%, 2015: 24% Previous split: Voluntary turnover – 2016: 16%, 2015: 15% 2016 = 49% female, 2015 = 46% female

ABSENTEEISM Leadership Group gender split: 27% female 2.24 days/year 2017 average sickness absence per colleague

2017 Previous split: 2016 2016 = 33% female, 2015 = 39% female 2015

Director gender split: 22% female SPEND ON TRAINING

£2.5m on training 2017 investment in formal training programmes this year 2017 £2.5m Previous split: 2016 = 20% female, 2015 = 20% female 2016 £2.3m

2015 £1.6m Gender split of promotions: 60% female

GENDER PAY GAP

For more information on our gender pay gap reporting go Previous split: 23.2% to informa.com/gpg 2016 = 63% female, 2015 = n/a

THE CONTRIBUTION WE MAKE 23 OUR PILLARS 3 / OUR COLLEAGUES CONTINUED

We also launched Walk The World Connections this year, a competition that challenged colleagues to create a 90-second video showcasing how something they’ve done at Informa has made a difference to their customers, their industry or their colleagues. There 40 entries Feature: were more than 40 entries from all over the world and the seven winners were flown to London on a VIP trip, 7 winners joining the flagship London walk and spending time sharing their stories WALK THE with colleagues, including the Group 8,500 views Chief Executive, Stephen A. Carter. Most of our importantly, their videos were watched Connections more than 8,500 times by colleagues, videos WORLD GOES so we know these important stories are spreading around the business. FURTHER

Richard Menzies-Gow, Direct of Investor Relations, Global Support, London

2017 marked the second year of Walk the 4 in 5 World, and it was fantastic to see so many Four in every five colleagues come together again. This year, colleagues told us more than 100 Sustainability Champions that WTW made across the Group organised walks at 80 them prouder to (2016: 35) of our offices. These walks give work for Informa everyone a chance to spend some quality time with each other outside the office environment – they’re uplifting, energising and help promote the breadth and diversity of Informa around the world. It was particularly encouraging to see every one of the Penton offices joining us so soon after becoming part of the Group, plus many colleagues who work from home. In total this year, we had nearly half the 28,800km company participate in walks (up from walked, 67% more a third in 2016) – that’s 3,500 colleagues than in 2016 compared to the 2,000 who took part (17,200km) in 2016. We also used it as a chance to promote and raise money for each office’s chosen charity partner, with almost 30% more raised this year than last year (2017: £155k; 2016: £120k). From the Forbidden City in China, to New York’s Central Park, along London’s canal systems, through Dutch tulip fields and the Dubai creeks, we saw everything from tropical beaches, Indian monuments and the Swiss Alps. Walk the World has clearly caught the imagination of colleagues //This year we had nearly around Informa – I fully expect we’ll walk half the company walking even more in 2018! (up from a third in 2016) – For more information, see that’s 3,500 compared to the walktheworld.informa.com 2,000 who took part in 2016//

24 INFORMA PLC SUSTAINABILITY REPORT 2017 THE CONTRIBUTION WE MAKE 25 OUR PILLARS 3 / OUR COLLEAGUES CONTINUED

I joined Informa in 1996 as a graduate When I had my first child in 2003, trainee straight from university. I certainly I was able to move from London to didn’t set out to spend 21 years at the the Colchester office, where I became same company, but the time has just Customer Service Director in Shared flown by! This is a great company to work Services and was able to work more for – things always feel new and exciting, flexibly. I had the chance to work on and opportunities are there for the taking. many projects, including the integration of Taylor & Francis. I think this is what’s kept me here. I’ve had the chance to try a real range Then when I moved to the European of roles – I’ve been a marketer, a Senior Shared Services Centre in 2009 to create WHY INFORMA Commissioning Editor and am now the a communications team, I was supported Internal Communications Manager for by Informa to do a master’s degree in IS A GREAT more than 800 colleagues in Global Internal Communication Management. Support. The key has been looking for I’ve also been part of a global project PLACE TO BUILD new roles when the time was right – which has allowed me to travel and work and I think the new Vacancies Board with colleagues from all over the world. A CAREER on Portal is going to help keep talent Part-time, flexible working with an in the business. Vanessa Clandfield, emphasis on work-life balance has been Communications Manager, a big part of why I’ve invested in a career Global Support, Colchester at Informa. It’s also been important to feel supported and valued, and to know that I’m making a valid contribution to the business. I’d like to think colleagues all around the business are having a similar experience!

//I certainly didn’t set out to spend 21 years at the same company, but the time has just flown by!//

26 INFORMA PLC SUSTAINABILITY REPORT 2017 In 2017, we officially launched AllInforma the business. This will be followed by to attract diverse talent and create a a Future Leaders’ network. We’ve also workplace that’s welcoming, stimulating, rolled out unconscious bias training for and rewarding. Our initiatives fall into three high priority teams such as recruitment. main categories: attracting, supporting Additionally, in 2018 we will be publishing and engaging. our gender pay gap report for our UK We want to attract and retain a diverse colleagues as required under UK reporting range of skilled colleagues through fair, rules. There is no evidence female and inclusive and robust recruitment and male colleagues are paid differently for promotion practices. Our Recommended doing similar roles. We broke our pay into WE’RE Recruitment Practices, promoted internally quartiles according to pay in April 2017, during 2017, standardise and enhance where the upper quartile represents higher ALLINFORMA candidate selection and promote the paid and typically more senior roles. In the use of mixed-gender interview panels. lower, lower middle and upper middle Saskia Bewley, Diversity and We’re also trialling advanced recruitment quartiles, the median gender pay gap is Inclusion Specialist, Global practices including anonymised candidate nominal at 1% or less. Support, London applications and a diverse jobs board to Having historically had greater numbers capture a balanced mix of candidates. of men in senior roles that attract higher In 2017, we’ve also rolled out unconscious basic pay and bonuses, there is a median bias training to high priority teams to raise //We want to attract and gender pay gap of 9% in the upper quartile awareness of elements that could prevent retain a diverse range of UK colleagues, driving an overall median the best talent from joining our business. of skilled colleagues gap of 23%. Several parts of our Talent We also created a standalone Diversity & Action Plan aim to help attract and retain through fair, inclusive and Inclusion Policy during the year to put more women in senior roles, which over robust recruitment and more detail around anti-discrimination time will serve to close the gender pay gap. promotion practices// and harassment practices and promote a culture of equality and opportunity. And 2017 saw the launch of AllInforma Top Women – a series of interviews and profiles of leading female colleagues – as well as the promotion of international awareness initiatives, including International Women’s Day and International Youth Day. In 2018, we will launch a colleague network called ‘AllInforma Balance’ to For more on our support gender balance and maintain a gender pay gap reporting culture of opportunity and equality within informa.com/gpg

NEW CODE OF CONDUCT AND ANTI-BRIBERY TRAINING LAUNCHED

Annie Mickle, Launched in 2017 and supported by Head of Group Compliance, 15 newly revised policies, our new Code Global Support, London of Conduct training for colleagues has been completed by more than 99% of people in our business. Since late 2017, 83% of our colleagues have been through refreshed anti-bribery and corruption training – and we’re confident this figure For more on our new Code of Conduct will reach 100% in early 2018. informa.com/codeofconduct

THE CONTRIBUTION WE MAKE 27 OUR PILLARS 3 / OUR COLLEAGUES CONTINUED

74% said their team or business was better placed to succeed because of actions taken under GAP

//More than 4,000 (57%) colleagues had their say on GAP and shared their thoughts on aspects of the business at the end of the GAP

In December 2017, we launched the first programme// company-wide Pulse to follow up on our InsideInforma conversation in 2016 which looked at colleague engagement. More than 4,000 (57%) colleagues had their say on GAP and shared their thoughts on aspects of the business 18 months after the initial results. Nearly three-quarters of those who expressed an opinion (74%) said their team or business LISTENING TO, was better placed to succeed because of actions taken under GAP, and 73% AND INVESTING said GAP had improved the products IN, OUR PEOPLE and services we provide to customers. Specifically, colleagues said they’d felt Leigh Brown, HR Director, a positive difference because of new or Knowledge & Networking, London upgraded technology and opportunities to progress and develop professionally. They also shared clear views on the need to continue to invest in equipment, tools, and learning and development. In any company, there will be a diversity of views and feelings, which averages 74% and percentages can never draw out. Overall colleague But we’re pleased to see that overall engagement rose from 71% colleague engagement rose from 71% in 2016 to 74% in 2017 in 2016 to 74% in 2017, so we’re heading in the right direction.

28 INFORMA PLC SUSTAINABILITY REPORT 2017 OUR PILLARS 4 / OUR ENVIRONMENT

4 OUR ENVIRONMENT

For a business of our size and global reach, our direct environmental impact is relatively small. We want to make it even smaller, because using resources more efficiently allows us to reinvest in things that matter – and it’s the right thing to do.

Reducing our carbon footprint paper usage but we’re pleased to report We’re working to cut our carbon footprint that Penton moved to sustainable paper and use less energy. We’ve developed sources at the end of 2017. This means a more accurate way of measuring our thousands more tonnes of paper coming environmental impact – and are now from responsibly managed forests. We’re tracking and comparing the footprint making small changes in our offices, too – of our buildings to that of our flights and for example, in 2017 we reduced waste our book printing. We’ve also completed in several UK offices and now all the a pilot with several industry peers to electricity we buy in the UK is green. measure the environmental footprint of We know there are ways we can make our shows, and will enhance this in 2018. our events more sustainable – and we’re Using resources more efficiently working with partners and suppliers to We’re finding ways to reduce our do just this. For the second year, our resource consumption and source more Knowledge & Networking and Global responsibly – in printing, in producing Exhibitions divisions trialled a Sustainable events, in running our offices. Over the Events Ladder to help events benchmark past three years, we’ve reduced book themselves against their peers. We disposals significantly through better doubled the number of shows using stock management and moving even this in 2017. more content to digital. The acquisition of Penton nearly doubled our Group-wide

THE CONTRIBUTION WE MAKE 29 OUR PILLARS 4 / OUR ENVIRONMENT CONTINUED

One of my roles is to help the business For some sources, we have good data and understand two main things: how we confidence in the quantity of emissions. can lessen our impact on climate change Others we’re still learning about and have and how we can best manage the risks only shown approximate numbers in the arising from it. chart on the right. Over 2018 and 2019, we want to better understand these Reducing carbon emissions impacts and find ways to reduce them We’ve long looked at the carbon footprint in partnership with others. from heating and electricity in our offices. Our facilities managers are working to Managing the risks from find ways of running our buildings with climate change UNDERSTANDING lower carbon emissions without affecting There’s no question that severe weather is colleague wellbeing. Most recently, this posing an increasing risk to the business. AND REDUCING has meant replacing the boilers at our The fact that our offices and events are largest site (housing around 900 people) spread around the world reduces this risk, OUR CARBON and moving to green electricity for all our but it’s still something we face. power purchasing in the UK. FOOTPRINT Hurricanes near our new boat shows in While this has been our main direct Florida, and droughts in Cape Town are Therese Franzen, SDG and material impact for years, our recent two examples we’ve been dealing with Impact Specialist, Global acquisition of Penton has increased our in the year. Our newly enhanced Group Support, Stockholm US office footprint and corresponding Health, Safety and Security team makes air conditioning usage. The purchase of sure that evacuation plans are in place YPI has also introduced a larger vehicle and we have a travel management system fleet and much more generator usage that shows where our colleagues are in at the maritime shows. We’ve therefore any emergency. extended our carbon footprint to include Next steps these new emission sources. From here, we want to make sure that For our size, we create relatively little all other big sources of emissions are direct environmental impact, but we included in our carbon inventory and choose to look beyond this to better that we have comprehensive, accurate understand our true impact on climate data. Alongside this, we’re looking at change. We’ve been working to rolling out examples of good practice in understand the relative scale of the reducing emissions and understanding emissions from our supply chain and the how we can play our part in addressing consumption of our products/services climate change. (sometimes called scope 3 emissions).

GREENHOUSE GAS EMISSIONS1 1.41 1.25 1.43

t CO2e colleague t CO2e colleague t CO2e colleague 1,287 1,136 1,333 612 2015 total 534 2016 total 520 2017 total scope 1 + 2 62 scope 1 + 2 62 scope 1 + 2 1 1 9,256 7,986 10,797 1,672 tonnes of CO2e tonnes of CO2e tonnes of CO2e

6,268 7,181 7,373

Scope 1: gas and heating fuels Scope 1: refrigerants Scope 1: vehicle and generator fuels Scope 2: electricity and steam

1 We’ve updated our methodology this year and prior year data to reflect more accurate and complete data in our scope 1 and 2 footprints. We’ve restated prior year data as a comparator. For more on our data methodology, see informa.com/NFdatamethodology

30 INFORMA PLC SUSTAINABILITY REPORT 2017 2017 GREENHOUSE GAS EMISSIONS

Tonnes CO2e

612 tonnes 1,333 tonnes SCOPE 1 Refrigerants Heating fuels

1,672 tonnes Vehicles and generator fuels

7,181 tonnes SCOPE 2 Electricity and steam

As our business has grown in size and we’ve opened more offices, the electricity and heating fuels required to run that estate have gone up. To reduce the harm of this, we have efficiency programmes in place and have moved all our purchased UK power to green sources. The big impact this year has been the purchase of YPI which has increased vehicle and generator fuel usage by more than 25 times. c10,000 tonnes SCOPE 3 Paper milling (excluding printing)

We’ve also estimated the amount of emissions for making the 10,000+ tonnes of paper we use (excluding carbon stored in forests). This gives us an idea of relative impact and we’ll seek to refine this in future.

c30,000 tonnes Flights taken by colleagues and contractors

For the first time, we’ve measured the emissions from flights booked by Informa for staff. This is based on actual booking data and an extrapolation to fill the gaps. It’s shown here for scale. We continue to refine this and also plan on expanding to cover trains, hotels, etc to see if they are material.

Printing Digital impacts Flights by delegates

We are currently liaising with our printers to try As we move to more digital online content, We know that many people choose to fly to estimate the carbon emissions from printing books and journals, there’s an increasing to our events and this impact is significant, our products. We estimate this is about the amount of power required to run all the although it’s mitigated through many flights same size as the paper milling footprint. power for distribution and consumption of to separate meetings being avoided by this content. We’re collaborating with others holding them all at our events. We’re in the industry to measure these “Dimpacts”. working on estimates of this. OUR PILLARS 4 / OUR ENVIRONMENT CONTINUED

I joined Informa as part of the Penton OUR MOVE acquisition in 2016. At this point, I didn’t really understand what responsible paper TO MORE and timber sourcing meant, as we hadn’t SUSTAINABLE been using sustainable sources. When I looked into how we could best meet PAPER SOURCING Informa’s Responsible Timber and Paper Policy, I learned that our two major print Carlos Lugo, Senior Director, vendors took this agenda seriously Production Operations, Business and could support us in changing our 98% Intelligence, Overland Park, Kansas paper sources. From 2018, we expect around Over 2017, I worked with them to move 98% of Informa’s total paper usage to certified paper sources under the to be sustainably sourced PEFC and SFI schemes. I’m happy to say that all paper sourcing for the former BOOKS AVAILABLE AS Penton businesses is now sustainably PRINT-ON-DEMAND certified. This makes a big difference – (% OF ALL TITLES) we use almost as much paper as all the Until we made the switch in October 2017, other Informa businesses combined and Informa’s overall percentage of sustainable have managed to make the switch at zero paper dropped temporarily while we were cost to the business. I personally feel using up existing stocks. But from 2018, good knowing that we’re environmentally we expect around 98% of Informa’s total sustainable and that the certification paper usage to be sustainably sourced. protects human rights too. We’re working on those last few per cent! 2017 78%

2016: 74%, 2015: 72%

STOCK MAKING OUR PAPER USAGE WRITTEN OFF INCREASINGLY SUSTAINABLE

2015 Informa sustainably sourced Informa non-certified sources Penton sustainably sourced Penton non-certified sources 1,744k books disposed of

1,182 tonnes pulped 10,823 tonnes

63% 98% 2016 of paper was certified of paper predicted 7,149 tonnes as sustainably sourced to be certified as 591k books disposed of sustainably sourced

401 tonnes pulped 88% of paper was certified as sustainably sourced

2017

694k books disposed of 2018 445 tonnes pulped 2016 2017 forecast

32 INFORMA PLC SUSTAINABILITY REPORT 2017 Feature: ANATOMY OF A SUSTAINABLE EVENT

Events are a major part of our business, WORKING WITH INDUSTRY USING OUR LEADING SUSTAINABLE particularly in Global Exhibitions and PARTNERS MAKES EVENTS TO INNOVATE AND SHARE Knowledge & Networking. There are SUSTAINABILITY POSSIBLE WITH OTHERS many ways they can be made more sustainable – and we’re making Jeff Chase, Vice President, Karen Young, changes across the Group. The Freeman Company, Associate Show Manager, San Francisco Global Exhibitions, Irving, Texas One of our most sustainable shows, led by a passion from our customers, industry associations, colleagues and suppliers, is GreenBuild. We asked two of the key Being sustainable and “going green” When Informa took over Greenbuild, I was contributors towards making the show isn’t just about making the right moral immediately drawn to the sustainability more sustainable to share their thoughts choice – it’s about making the right focus of the show. I quickly realised I had on the work they’re doing. We’ve also business choice. a LOT to learn. It’s incredibly eye-opening introduced a new campaign which to watch someone hand-sort waste. Trade showcases dozens of ways to At Freeman, we firmly believe that shows historically produce piles of trash incorporate sustainable thinking that efficiently using resources when producing from exhibitor stands, show management makes a difference into our events. events is critical to our legacy. As the signage and conference workbooks. General Service Contractor for GreenBuild To explore the diagram in more detail, and many other Informa shows, we look While we can start small, we can change go to informa.com/sustainableevents after things like attendee engagement, the behaviour of our entire audience exhibitor services and logistics, flooring, through strategic communication. This signage, freight handling, and liaison with requires an initial evaluation of the big other sub-contractors. picture. It also boils down to the choices you make every day – what coffee cup We see waste as a resource that, when to use, how you travel to work, what handled properly, saves and makes documents to print – all of which have us money. a long-term effect on your community. Common goals on sustainability create We have the chance to leave behind a more sustainable event and allow us a long-term legacy in the cities we travel to share these best practices with other to, and to see this legacy trickle down shows. Recycling rates of more than to the local staff, vendors, hotels, and 90% at shows are becoming achievable event spaces we partner with. where shows truly focus equally on people, profit and planet. We’re also proud of our donation programme, where leftover materials from the show go to local community groups to be reused. Attendees are happy, exhibitors are happy, which makes the show a success for everyone. We’ve already got plans on how we can improve even more next year.

THE CONTRIBUTION WE MAKE 33 OUR PILLARS 4 / OUR ENVIRONMENT CONTINUED

To explore the diagram Local partners help us deliver legacy projects in INSIDE A 18 host cities such as renovating community centres in more detail, go to or educating restaurants informa.com/sustainableevents SUSTAINABLE A long-term charity partner linked to the show’s 19 industry can demonstrate industry commitment EVENT to issues

Local economies can be supported by promoting The interactive tool we’ve built 20 local restaurants, entertainers and tourism both is a great way to educate all our at show and online

colleagues on the ideas they can Measuring the show’s impact on GDP/jobs helps bring into their shows to create 21 us to show how it creates benefits for the city a great experience for customers We can tell stakeholders how we’re doing via and a positive impact. 22 touchscreens, signage and/or a post-show report

Tours around the show can highlight learning 23 OUR CONTENT opportunities and what we do to make it sustainable

Inspiring speakers can promote different approaches 1 and help our audiences solve global challenges

Innovation zones involving students and other creators OUR ENVIRONMENT 2 can showcase upcoming technologies and solutions Information in advance can help visitors 24 Content can be enhanced by linking to relevant choose walking, shuttles and public transport 3 UN Sustainable Development Goals Digital show guides and using sustainable 25 Post-event surveys can measure how the event paper cuts waste 4 has helped visitors learn and solve challenges Freight forwarding and offsite consolidation reduces 26 Contractors can brief labourers on safety and vehicle movements, congestion and pollution 5 environmental standards Water refill stations, reusable water bottles and 27 not selling single-use bottles saves waste

Sponsored products like bags and giveaways can 28 be responsibly sourced and have a long-term use OUR COMMUNITIES Having recyclable lanyards, badges, bags, etc Safety and security are important expectations 29 and collection stations for these can cut waste 6 for all people onsite Venues, suppliers and visitors can collaborate Recruitment fairs hosted at events can help 30 on a waste management plan and provide 7 solve skills shortages and attract talent recycling options around site

Booths can be recognised for participating in Local recipes share the city’s culture and help source 31 8 seasonal, local food. Fairtrade or MSC certification sustainability programmes and awards can improves sourcing highlight best practices Our own spaces at events should be made Donating booths or advertising to industry charities 32 from reusable shell schemes or pipe and drape 9 and community groups helps raise their profile Suppliers and contractors can be encouraged Providing space for (local) start-ups can help attract 33 to use sustainable materials in booths, signage, 10 investment and growth table coverings, etc A variety of networking spaces/events brings 11 Caterers can donate excess food or make sure many different chances to build relationships 34 it gets composted

Software can matchmake important meetings 12 Single-use items can be eliminated by specifying and create space for more unplanned meetings 35 reusable serviceware, bulk serving of condiments, table water, etc Volunteering by the delegates, whether onsite 13 or offsite, provides networking and a strong Cost-effective alternatives can often be chosen 36 community feel to replace styrofoam, foam core board, vinyl and solvents Supporting visitors’ wellbeing can also create 14 Carpet usage can be reduced by careful layouts, networking at group runs, yoga classes, 37 reuse on future shows and offcuts being recycled morning mindfulness, etc where possible Education sessions provide CEU/CPD credits that 15 Local partners can help us donate leftover materials count towards ongoing professional education 38 and products for community projects like upcycling

Free or discounted access for students, especially 16 Hotels can be encouraged to implement and volunteers, brings knowledge to our future audiences 39 stick to “green” programmes as well as donating leftover toiletries Partnering with industry associations can create 17 scholarships for national and international students Measuring and reporting environmental and 40 to attend social KPIs can encourage ongoing improvement

34 INFORMA PLC SUSTAINABILITY REPORT 2017 WHAT’S NEXT?

A firm foundation for progress

Ben Wielgus Head of Sustainability

2017 has been a year of growth for This report highlights just a selection of Informa and for our sustainability work. the great work our business is doing on Our Growth Acceleration Plan (GAP) and sustainability. Over the year, we’ve run a the integration of Penton have helped give sustainable innovation programme to find the business a strong position for the new ways to enhance our products and future. We’ve seen more participation, connect more strongly with customers. more engagement and more ways to link This has included looking at better sustainability to our market ambitions. measuring our impact and more clearly linking the content of our products with Our expectation at the start of the the underlying global challenges industries year was to create a new sustainability are facing. Alongside other projects, this framework and associated long-term has helped us to clarify where we can targets in 2018. However, we realised really make a difference with local, market that any new framework would be far and global challenges. More operational more likely to be successful and business and internal aspects have also all seen relevant if it were closely linked to our growth: Walk the World, volunteering, ambitions for growth continuation after resource usage, support to charities GAP and our refreshed Purpose. As and so on. these are both due in 2018, we decided to align our timings with those. The In 2018, we plan on using a senior potential acquisition of UBM also gave sustainability advisory panel (as shown us good reason to ensure our work on here) to develop our wider approach a sustainability framework was retimed. to sustainability and targets. In the meantime, we’ve identified a number of priorities for the coming years, which we’ll be expanding over time.

INFORMA PLC BOARD

EXECUTIVE MANAGEMENT TEAM

STRATEGY SUSTAINABILITY BRAND AND TEAM TEAM COMMUNICATIONS PLANNING AND PURPOSE AND STRATEGY IDENTITY

SUSTAINABILITY ADVISORY PANEL (SAP) DRAWS FROM EACH DIVISION

ACADEMIC BUSINESS GLOBAL KNOWLEDGE & GLOBAL PUBLISHING INTELLIGENCE EXHIBITIONS NETWORKING SUPPORT

36 INFORMA PLC SUSTAINABILITY REPORT 2017 SUSTAINABILITY GOALS

Once we have a new sustainability framework in place, we’ll overlay this with long-term 10+ year targets. In the meantime, there are a number of clear goals we want to hit in the next few years. For content and communities, The paper used in this report is these targets are most appropriate within produced with FSC® mixed sources divisions or specific industry verticals, rather pulp which is partially recyclable, than the Group. Over the next year, we’ll be biodegradable, pH Neutral, heavy working with each part of the business to set metal absence and acid-free. It’s our overarching sustainability strategy and to manufactured in a mill which complies specify how our ambitions cascade down to with the international environmental the different parts of Informa and their markets. ISO 14001 standard.

All these goals will be expanded over time. Design and production by Luminous www.luminous.co.uk Issue Goal Consultancy and writing by Falcon Governance Sustainability By 2019, we’ll have an expanded framework for sustainability framework across the business and have launched it to all our colleagues. Windsor www.falconwindsor.com This will be integrated with our purpose and business strategy. More than two thirds of colleagues will be familiar with it. We are pleased to be named the Industry Mover in our sector of the Dow Jones Sustainability Index in 2017. Governance DJSI performance Enhance our absolute score by focusing on opportunities to progress in constituent parts of the index, and work towards DJSI World inclusion by 2020.

Content Sector By 2020, we’ll participate in at least two sector collaborations collaboration on understanding and improving the impact of our sector.

Content SDG engagement By 2020, we’ll identify five new projects that engage our We are proud to be members of: customers within a specific vertical around the SDGs and create value in helping address the goals.

Content KPI development By 2020, we’ll have a set of KPIs that help us to better understand the role of our content and communities in creating broader stakeholder value.

Community City impact By 2020, we’ll have partnered with five cities to improve the local impact of our events.

Community Measuring impact By 2020, we’ll have introduced a programme of common on people measurement of the impact we create through Content/ Community for all our attendees at our events.

Community Meaningful charity By 2020, we’ll have a way of measuring our contribution partnerships to charities across the Group and our 10 biggest shows will have a charity partner.

Colleagues Gender balance Each year, we’ll make continuous progress on female representation in our Senior Leadership Group.

Colleagues Colleague By the end of 2018, we’ll have launched a company-wide wellbeing colleague campaign to support physical and mental wellbeing.

Colleagues Colleague Participation in Walk the World will be more than 60% a year, participation every year, and more than 20% of our colleagues will develop their skills through volunteering by 2020. Sustainability is a collective responsibility – so join the debate Environment Our contribution to By 2020, we’ll have cut our carbon footprint by another climate change 10% per head and at least five of our top 10 offices will by sending your thoughts to have invested in energy efficiency measures. [email protected]

Environment Responsible By 2020, more than 95% of our paper usage will be from sourcing sustainably certified sources, with the rest responsibly sourced. Our registered office address is: 5 Howick Place London, SW1P 1WG t: +44 (0)20 7017 5000 e: [email protected] www.informa.com/sustainability

For more information on our sustainability programme, or if you’d like to get involved, contact [email protected]

SUSTAINABILITY REPORT 2017