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Publication date: 03 May 2019 Author: Tim Westcott Director, Research and Analysis, Programming

BBC calls for changes to end decline in iPlayer

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The BBC wants to make changes to its online BBC iPlayer service with the stated aim of transforming it from a 'catch-up service to a destination'. The public broadcaster published its plans this week at the behest of communications regulator , which has launched a consultation to assess the impact of changes to the iPlayer on competing services. The BBC's main proposed changes are: . To extend the availability of all BBC commissions from the current 30 days to at least 12 months after the release of the last episode . To make full box sets of selected returning titles available . A selection of non-returning programmes made available for longer or brought back from the archive.

In its proposal, the BBC said that the iPlayer, launched in 2007, had seen its share of video-on-demand viewing fall from 40% in 2014 to around 15% . A key reason is that people looking for online content tend not to go to the iPlayer as a first choice, with many audiences only visiting the iPlayer one or twice in a quarter. A key reason, the BBC believes, is that consumers are more likely to browse other services which have a deeper and broader offer of content. Its research found that 71% of respondents said they would use the iPlayer more often if its changes are introduced. The changes would, the BBC's research found, increase reach of the iPlayer by 13.6% and increase time spent on it. Crucially, however, BBC share of viewing would be almost unchanged given the overall growth of the market. The BBC believes that its proposed changes are simply bringing the BBC 'into line with the industry standard', would give licence fee payers better value for their money. ITV has recently amended its terms of trade to allow it to retain online rights to commissions for 12 months, while has a five-year window for content on its online service. The BBC does accept that an increase in usage of the iPlayer would impact on other streaming services, US- owned SVoD services and linear TV channels. However, it argues that this impact is marginal and would not 'crowd out' competition. Ofcom said it expected to make a decision on whether to approve that iPlayer changes in around three months. Our analysis

The BBC makes a strong case for the changes to the iPlayer - with its current 30-day window looking increasingly out of sync with the industry norm in the UK. A longer window is clearly beneficial from a public value point of view. The BBC tested its art history documentary series Civilisations on a 12-month iPlayer window and while views inevitably tailed off over time, cumulative views increased by 10% (compared to the initial 30 days). However, while a longer window for the iPlayer makes sense for the free-to-view side of the BBC's offering, the BritBox subscription service, which the BBC is planning to launch in partnership with ITV and possibly

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other UK broadcasters, will pose further questions about how to optimise exploitation of BBC content, with scope for possible consumer confusion. It seems likely that only older box sets will be available on BritBox, given the likelihood that past seasons of continuing series on the BBC are likely to be earmarked for the iPlayer. The other trade-off the BBC will make is with its lucrative licensing deals with US-owned subscription video- on-demand platforms, Amazon and . They will be less interested in acquiring streaming rights to BBC- produced series if they have to wait an additional 11 months. The BBC will effectively be realising no additional revenue from archive series on the iPlayer which would otherwise have been licensing to third parties. Another conundrum relates to independent commissions. Producers association PACT has expressed concern about the impact of a 12-month window on the secondary market for their commissions in the UK, and on their ability to raise production funding. The BBC argues that the impact on will be limited given that it fully funds half of its independent commissions. Citation policy Request external citation and usage of Omdia research and data via [email protected]. Omdia consulting We hope that this analysis will help you make informed and imaginative business decisions. If you have further requirements, Omdia’s consulting team may be able to help you. For more information about Omdia’s consulting capabilities, please contact us directly at [email protected]. Copyright notice and disclaimer The Omdia research, data and information referenced herein (the “Omdia Materials”) are the copyrighted property of Informa Tech and its subsidiaries or affiliates (together “Informa Tech”) and represent data, research, opinions or viewpoints published by Informa Tech, and are not representations of fact. The Omdia Materials reflect information and opinions from the original publication date and not from the date of this document. The information and opinions expressed in the Omdia Materials are subject to change without notice and Informa Tech does not have any duty or responsibility to update the Omdia Materials or this publication as a result. Omdia Materials are delivered on an “as-is” and “as-available” basis. No representation or warranty, express or implied, is made as to the fairness, accuracy, completeness or correctness of the information, opinions and conclusions contained in Omdia Materials. To the maximum extent permitted by law, Informa Tech and its affiliates, officers, directors, employees and agents, disclaim any liability (including, without limitation, any liability arising from fault or negligence) as to the accuracy or completeness or use of the Omdia Materials. Informa Tech will not, under any circumstance whatsoever, be liable for any trading, investment, commercial or other decisions based on or made in reliance of the Omdia Materials.

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