Registration Document ATOS 2013
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registration document 2013 for a responsible business Your business technologists. Powering progress CONTENTS A E Group overview 3 Financials AFR 125 A.1 Business Profile 5 E.1 Operational review 126 A.2 Revenue Profile 7 E.2 2014 Objectives 145 A.3 Interview with Thierry Breton 8 E.3 Financial review 146 A.4 Persons responsible 10 E.4 Consolidated financial statements 154 A.5 Atos in 2013 11 E.5 Parent company summary financial statements 209 A.6 Group presentation 15 A.7 Stock market overview 20 F B Risks analysis AFR 231 F.1 External risk factors 232 Atos positioning in the IT market 21 F.2 Business risks 233 B.1 Market trends 22 F.3 Compliance and reputation risk 235 B.2 Market sizing and competitive landscape 25 F.4 Financial markets risks 236 B.3 Strategy, organization and objectives for 2016 27 F.5 Risk management activities 237 F.6 Claims and litigation 239 C Sales and Delivery 33 G C.1 Sales and Business development approach 34 Corporate governance C.2 Markets 36 and capital AFR 241 C.3 IT Services 45 G.1 Management of the Company 242 C.4 Worldline 52 G.2 Legal Information 242 G.3 Report of Chairman of the Board of Directors on corporate governance and Internal Control 253 G.4 Executive compensation and stock ownership 267 D G.5 Resolutions 280 Corporate Social Responsibility AFR 55 G.6 Code and charts 284 G.7 Common stock evolution and performance 288 D.1 Best in class – Building the firm of the future 56 D.2 Being an Ethical and Fair actor in Business 63 D.3 Proactive Dialogue with Atos Stakeholders 68 D.4 Being a Responsible employer 80 H D.5 To reduce Atos global footprint and establish green policies 95 Appendix 301 D.6 Sustainable excellence for Clients 102 H.1 Definitions 302 D.7 Information about the report 107 H.2 AMF cross-reference table 306 D.8 Key Performance Indicators (cross reference table) 114 I Locations and contacts 311 I.1 Headquarters 312 I.2 Corporate Functions 312 I.3 Global organization 313 I.4 Implantations 314 Full index 316 Annual Financial Report items are clearly identifi ed in this summary with the aid of the AFR pictogram. r egistration d ocument 2013 including Annual Financial Report This document is a full free translation of the original French text. In case of discrepancies, the French version shall prevail. The original document has been fi led with the Autorité des Marchés Financiers (AMF) on April 2nd, 2014, in accordance with article 212–13 of the AMF’s General Regulations. This document can be used for a specifi c fi nancial operation, if completed by a prospectus approved by the AMF. This document has been issued by the Company and commits its signatories. - 2013 Registration Document 1 2 - 2013 Registration Document A A.1 Business Profile 5 A.2 Revenue Profile 7 A.2.1 By Service Line 7 A.2.2 By Business Unit 7 A.2.3 By Market 7 A.3 Interview with Thierry Breton 8 A A.4 Persons responsible 10 Group overview A.4.1 For the Reference Document 10 A.4.2 For the accuracy of the document 10 A.4.3 For the audit 10 A.5 Atos in 2013 11 A.5.1 Key graphs 11 A.5.2 Key achievements 13 A.6 Group presentation 15 A.6.1 Formation of the Group 15 A.6.2 Management and organization 16 A.7 Stock market overview 20 - 2013 Registration Document 3 4 - 2013 Registration Document Group overview A.1 Business Profi le A A.1 Business Profile A Atos SE (Societas Europaea) is an international information many clients, sites and systems, but it is also a multi-supplier technology services company with annual pro forma revenue of project with many varied dependencies. Furthermore, the whole € 8.6 billion and 76,300 employees in 52 countries. Serving a event is highly visible and the world is watching. global client base, it delivers IT Services in Managed Services, Sustainability is at the core of Atos’ corporate strategy and Business Process Outsourcing, Consulting & Systems Integration, its ambition remains to be recognized as a world leader in Cloud & Entreprise software, and e-payment services through providing innovative IT solutions to help clients become more its subsidiary Worldline, the European leader and a global player sustainable. So by embedding sustainability in the Group as in the payments services industry. part of one Company DNA, Atos automatically ensures that it As the Worldwide IT Partner for the Olympic Games and top is similarly embedded in all the propositions made to clients. sponsor, Atos integrates, manages and secures the vast IT In this way Atos aims to become “best-in-class”, not only for system that relays results, events and athlete information to its own operations, but also in the way it serves its clients. The spectators and media around the world. The Olympic Games Company wants to be recognized as one of the best companies are a complex blend of technologies, processes and people. Not to work for, innovative, socially responsible and able to attract only the scale and complexity of the project matters, covering and retain the best talents across all its geographies. Atos’ expertise covers a wide range of specialties and is always seeking new opportunities and innovations. Managed Services: Transforming today’s enterprise best fi t delivery models. Atos has brought in place a Global IT to future hybrid IT landscapes Delivery Platform (GDP) based on industry best practices for the governance, management and delivery of the Program and Atos is at the forefront of transforming its clients to the new Project Management services. world of hybrid IT landscapes. Built on a solid foundation of delivering IT Managed Services for many years, strengthened With the Atos Worldgrid Unit, the Group focuses on delivering by vertical industry expertise, and now enhanced by Canopy, sophisticated integration projects and real time Smart Energy the Group’s new Cloud solutions venture. Atos’ “Adaptive solutions to Energy & Utilities companies across the power, Workplace” has been recognized by independent analyst fi rm water, oil & gas value chains. This enables energy effi ciencies, Gartner, as the most visionary workplace services provider in increase sustainability, while improving operational performance Europe. Atos is also rated by Gartner as leaders in Managed of Atos’ customers. Services in European and North American Datacenter Outsourcing and Utility Services and European Help Desk and Consulting: Transforming business through Desktop outsourcing. Whether clients require the expertise innovative Business Technologies to extract real time business information from Big Data or the cyber security capabilities of managing millions of digital Atos Consulting helps clients deliver innovation to their identities, Atos Foundation IT is the trusted way forward. customers, reduces costs and improves effectiveness by leveraging Business Technologies with 3 fundamental elements: Finally, Atos’ BPO entity delivers process outsourcing services Business Innovation, IT Leadership and sector specifi c solutions. for health and fi nancial services. In addition to this core expertise, Atos’ Consulting’s “Digital to performance” approach helps companies to recognize how they Systems Integration: Delivering end-to-end business can best take advantage of digital technologies in their particular systems context. Much more than just a product implementation, Atos Consulting’s comprehensive Digital Transformation solutions Atos has a strong portfolio of Systems Integration offerings to transition organizations to be able to connect and collaborate provide increased added value for clients, as well as a source both within and outside the organization, much more effectively. of better growth and profi tability. Its enhanced global delivery model adds quality, scalability, predictability and fl exibility at Atos’ objective is to ensure that its clients are empowered to a competitive price point, and benefi ts from a strong global manage the resources provided, maintaining control of their presence. Atos continues to adapt its existing portfolio to processes and projects as well as the ownership of their assets cater for the increasing demand for industry specifi c Business and systems, including transformation to benefi t from Digital Intelligence, Analytics and Smart Mobility solutions based on technologies and Cloud solutions. - 2013 Registration Document 5 Group overview A A.1 Business Profi le Worldline: ePayment Services Cloud & Enterprise Software Worldline, an Atos subsidiary, is the European leader and a Cloud computing is generating major changes in the way global player in the payments services industry. Worldline enterprises defi ne and consume services and a corresponding delivers new generation services, enabling its customers to offer shift in the way technology service providers organize smooth and innovative solutions to the end consumer. Key actor themselves and structure their go-to-market approach. The for B2B2C industries, with 40 years of experience, Worldline is Group customers are increasingly looking for IT as a service ideally positioned to support and contribute to the success of all and the Cloud & Enterprise Software unit was created on businesses and administrative services in a perpetually evolving July 1st, 2013 to support the further development of its Cloud market. Worldline offers a unique and fl exible business model activities. built around a global and growing portfolio, thus enabling end- With circa € 280 million revenue pro forma in 2013 and major to-end support. Worldline’s activities are organized around three references around the world, Atos is the European leader in axes: Merchant Services & Terminals, Mobility & e-Transactional enterprise and government Cloud; and the Atos Cloud is Services, Financial Processing & Software Licensing. In 2013, Canopy. Together with Canopy, Atos SaaS based software Worldline’s activities within the Atos Group generated revenues solutions, Yunano and blueKiwi, form the three business units of € 1.1 billion.