Registration Document 2015 1 Trusted Partner for Your Digital Journey 2 A
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Registration Document Trusted Partner for your Digital Journey TABLE OF CONTENTS AE Group overview 3 Financials 125 A.1 Business Profile 4 E.1 Operational review 126 A.2 Revenue Profile 6 E.2 2016 objectives 140 A.3 Interview with Thierry Breton 7 E.3 Financial review 140 A.4 Persons responsible 8 E.4 Consolidated financial statements 148 A.5 Atos in 2015 9 E.5 Parent company summary financial statements 207 A.6 Group presentation 13 F B Risks analysis AFR 229 Atos positioning and strategy 19 F.1 External risk factors 230 B.1 Market trends 20 F.2 Business risks 231 B.2 Market sizing and competitive landscape 28 F.3 Compliance and reputation risk 233 B.3 Strategy and 2016 ambition 30 F.4 Financial markets risks 234 F.5 Risk management activities 235 C F.6 Claims and litigation 237 Sales and delivery 35 C.1 Sales and Business development approach 36 G C.2 Managed Services 38 Corporate governance and C.3 Consulting & Systems Integration 42 capitalAFR 239 C.4 Big Data & Cybersecurity 46 G.1 Management of the Company 240 C.5 Cloud & Enterprise software 48 G.2 Legal Information 240 C.6 Worldline 50 G.3 Report of Chairman of the Board of Directors on 253 corporate governance and Internal Control G.4 Executive compensation and stock ownership 270 D G.5 Resolutions 289 Corporate responsibilityAFR 53 G.6 Code and charts 296 D.1 Sustainability for a Tier 1 Digital Leader 54 G.7 Common stock evolution and performance 301 D.2 Being a Responsible employer 70 D.3 Generating value for clients through innovative and 85 sustainable solutions H D.4 Ethical excellence in Atos’ Sphere of Influence 93 Appendix 315 D.5 Managing the corporate environmental footprint 102 H.1 Definitions 316 and tackling climate change H.2 AMF cross-reference table 320 D.6 Information about the report 113 H.3 Contacts 324 H.4 Locations 325 H.5 Full index 326 Annual Financial Report items are clearly identified in this summary with the aid of the AFR pictogram. registration document2015 including Annual Financial Report This document is a full free translation of the original French text. In case of discrepancies, the French version shall prevail. The original document has been filed with the Autorité des Marchés Financiers (AMF) on April 7, 2016, in accordance with article 212-13 of the AMF’s General Regulations. This document can be used for a specific financial operation, if completed by a prospectus approved by the AMF. This document has been issued by the Company and commits its signatories. Atos | Registration Document 2015 1 Trusted partner for your Digital Journey 2 A A.1 Business Profile 4 A.2 Revenue Profile 6 A.2.1 By Service Line 6 A.2.2 By Business Unit 6 A.2.3 By Market 6 A.3 Interview with Thierry Breton 7 A.4 Persons responsible 8 A A.4.1 For the Reference Document 8 Group overview A.4.2 For the accuracy of the document 8 A.4.3 For the audit 8 A.5 Atos in 2015 9 A.5.1 Key graphs 9 A.5.2 Key achievements 11 A.6 Group presentation 13 A.6.1 Formation of the Group 13 A.6.2 Management and organization 14 Atos | Registration Document 2015 3 Group overview A A.1 Business Profile A.1 Business Profile [G4-3] and [G4-4] Atos SE (Societas Europaea) is a leader in digital services with key challenges that its customers face, whatever their industry pro forma annual revenue of circa € 12 billion and 93,000 sector and whatever their geography: Business Reinvention, employees in 72 countries. Serving a global client base, the Customer Experience, Operational Excellence, Trust & Group provides Consulting & Systems Integration services, Compliance: Managed Services & BPO (Business Process Outsourcing), cloud Reinvent business model: how to move from traditional operations, Big Data & Cybersecurity solutions, as well as • business models to new, agile digital networks, enhancing transactional services through its subsidiary Worldline, the your company from the inside out? European leader of payments and transactional services. With its deep technological expertise and industry knowledge, the • Improve the customer experience: how can you ensure Group works with clients across different business sectors: clients satisfaction, predict desires and respond to them in Defense, Financial Services, Health, Manufacturing, Media, such a way that every customer will promote itself your Utilities, Public sector, Retail, Telecommunications, and company? Transportation. • Ensure trust and compliance: how to ensure your Atos is focused on business technologies that power progress infrastructures, personnel, and customers are secure and and help organizations to create their firm of the future. The compliant? How can you make security and the trust it fosters Group is the Worldwide Information Technology Partner for the a primary lever for innovation and growth? Olympic & Paralympic Games for and is listed on the Euronext Paris market. Atos operates under the brands Atos, Atos • Reinforce operational excellence: how to ensure agile, Consulting, Atos Worldgrid, Bull, Canopy, Unify, and Worldline. flexible, and scalable operations, to compete successfully in the digital age? Atos’ objective is to empower its clients on their digital journey by applying its in-depth market knowledge and extensive Atos has the resources, the scale and the expertise to help its portfolio of services. Pursuing this objective, Atos identified four customers meet all the challenges of their transformation. Atos has expertises covering a wide range of specialties and always accompanying its customers for new opportunities and innovations Managed Infrastructures and Data: transforming today’s The Atos Global Delivery Platform is based on industry best IT landscapes to future hybrid IT environments practices for the governance, management and delivery of the project base business, or application management services. Atos is at the forefront of transforming its clients IT infrastructures to the new world of hybrid IT landscapes. This is built on Atos’ expertise in delivering IT outsourcing for many Consulting: transforming business through innovative years, strengthened by the Atos’ cloud company, Canopy. Atos Business Technologies has been recognized several times by independent analysts as Atos helps its clients to deliver innovation to their customers, the most visionary workplace services provider in Europe thanks reduce costs, and improve effectiveness by leveraging business to its Adaptive Workplace offering, and as a leader in European technologies. Much more than just a product implementation, and North American datacenter outsourcing and utility services Atos Consulting’s comprehensive Digital Transformation as well as European help desk and desktop outsourcing. Finally, solutions enable organizations to connect and collaborate both Atos delivers Business Process Outsourcing services in Medical within and outside the organization, much more effectively. and Financial areas. Big Data & Cybersecurity: Big Data as a business Systems Integration: delivering high value end-to-end differentiator empowering digital transformation business systems Atos works with organizations in the private and public sectors, Atos has a strong portfolio of Systems Integration offerings to including manufacturing, telecommunications, financial services provide added value for its clients and to drive their growth and and defence to generate value from their growing volumes of profitability. Its enhanced global delivery model adds quality, data, with the highest levels of security. Through its technologies scalability, predictability, and flexibility at a competitive price. brought by Bull, Atos develops high performance computing Atos continues to adapt its portfolio of offerings to cater for the platforms, security solutions, software appliances and services increasing demand for SAP-based solutions and industry-specific allowing its customers to monetize and protect their information Business Intelligence, Analytics and Smart Mobility solutions. assets. Trusted partner for your Digital Journey 4 Group overview A.1 Business Profile A Worldline: ePayment Services Cloud & Enterprise Software Worldline, an Atos subsidiary, is the European leader of Cloud Computing is generating major changes in the way payments and transactional services. Worldline delivers enterprises define and consume IT services with a corresponding A new-generation services, enabling its customers to offer smooth shift in the way technology service providers organize and state of the art solutions to the end consumer. Key actor for themselves and structure their go-to-market approach. In B2B2C industries, with 40 years of experience, Worldline response to customers’ growing requirements for supports and contributes to the success of all businesses and IT-as-a-service, the Cloud & Enterprise Software business line administrative services in a perpetually evolving market. delivers the cloud services proposed by the Group. Worldline offers a unique and flexible business model built around a global and growing portfolio, thus enabling end-to-end support. Worldline activities are organized around three fields: "Merchant Services & Terminals", "Financial Processing & Software Licensing", and "Mobility & e-Transactional Services". Atos industry expertise Atos forges long-term partnerships with both large groups and deregulation, consolidation and disruptive technologies. Within multinational and small and medium size companies. Its high this context, the pressure is on to establish new business models technological expertise and industry knowledge allow the