Let’s Talk Straight about Telecoms About our company Founded in 2007, Talk Straight line – whether you want to improve turnover, supplies communications solutions to reduce costs or save your staff time. hundreds of businesses across the UK. That is why we will never charge you for a communications review and will Whether you’re looking to reduce your even advise you to stay with your mobile or landline bills, handle your current provider(s) if it would be better business calls more effectively or install for your business. faster, more secure broadband then we can help. This brochure gives you an overview of the many services that we can provide. If you Our approach to business is very different to that would like a free no-obligation telecoms of other communications providers. As a growing review for your company, please give us business, we understand the importance of only a call on 0113 3 222 333 or email us ever investing money in products and services at info@talk-straight.com . We’ll be happy that will have a positive impact on your bottom to discuss your business needs.

Call: 01133 222 333 Email: [email protected] Visit: www.talk-straight.com 03 Internet Services As an independent ISP (Internet Service FTTC connection if available in your area. FTTC Provider) Talk Straight can offer your (Fibre to the Cabinet) is a fast fibre cable to your business a quality internet connection local cabinet which then has a standard line to your premises. This helps to speed up the that gives you the flexibility to give download and upload of data to the internet. every one of your employees different We offer a number of competitively priced levels of internet access if required. broadband packages to suit the size of your business, so you'll only pay for the usage that We can offer ADSL (a copper cable that follows you need. the same principle as home broadband) or a

Dedicated Leased Line Recommended for larger businesses We have access to all of the different types of and those who rely on the internet, leased line technologies from multiple wholesale Talk Straight can install a dedicated providers (BT, Virgin, Kcom etc) to ensure you get the best possible speed at the best possible price. leased line to your premises. They include: A leased line gives you your very own fibre • Direct Fibre Leased Lines connection, which you won't share with anyone • Ethernet First Mile (EFM) else so it avoids any issues with contention. This • Generic Ethernet Access Fibre to the is vital if you use real-time cloud based services Cabinet (GEA-FTTC) and cannot risk any interruption in service. With a leased line you will have the same upload One of our advisers would be happy to make an speed as download speed. It also comes assessment of the location of your business to with a service level agreement of 99.997% determine the price for this service. guaranteed uptime.

MPLS / Data Cloud Services If you have a business that is spread Talk Straight can host your servers or create over multiple locations and need your virtual servers for you in our carrier class data network to securely communicate with centre, meaning that there’ll be no replication of multiple onsite servers. This reduces other sites, you might want to consider hardware, licensing and our MPLS and data centre solution. maintenance costs MPLS (Multiprotocol Label Switching) allows and also gives you different networks to privately connect together the reassurance from anywhere in the UK, so that users can of disaster recovery. share resources and services over high speed network links (up to 10Gbit). Traffic doesn’t touch the Internet and is 100% secure.

Call: 01133 222 333 Email: [email protected] Visit: www.talk-straight.com 04 Industry leading security and content filtering As one of only a handful of Fortinet Our remotely managed system means that you Managed Security Service Providers won’t need to find the space on your premises to (MSSPs) in the UK, Talk Straight store any bulky equipment and there’ll be no risk of damage or theft. Furthermore, unlike many can offer Fortinet's Unified Threat security suites, there is no per user charge which Management security suite with all means you won’t have to worry about the funding of our network connections. of licences.

Hosted in the cloud, the system combines firewall, If you’re offering public Wi-Fi access on your Advanced Threat Protection (ATP), intrusion business premises, Fortinet’s content filtering prevention, antivirus, antispam and web filtering will give you peace of mind that websites into a single system that updates every hour to with inappropriate content can’t be viewed protect your network against the latest threats. by your staff or the general public.

Call: 01133 222 333 Email: [email protected] Visit: www.talk-straight.com 05 Voice-over IP Voice Over Internet Protocol (more commonly known as VoIP) means you can make telephone calls over a dedicated high-speed broadband connection instead of using the traditional telephone network. If you already have broadband installed then converting your existing phones to VoIP is easy.

SIP Trunking For enterprises wanting to make full UK landline calls are free and calls to mobiles are use of their broadband connection to set at a competitive rate. transmit voice traffic, a SIP Trunk is SIP Trunking also gives you the flexibility to move the solution. offices and keep the same geographical number, which will support your business in times of crisis or SIP trunking can be set up in as little as 10 during an emergency office relocation. You’ll also be minutes and will allow you to make VoIP calls able to allocate geographic numbers from any UK using our business-only voice dedicated network. region and add additional users quickly and easily. With SIP Trunking, you get a service that is more The online interface will allow you to view call logs robust than ISDN and which costs significantly and charges and record calls if required. less. Monthly line rental is lower, all internal and

Communicator Communicator is the first, simplest step • Business continuity options, allowing you to into VoIP for small, medium and redirect calls in case of emergencies, such large businesses with multiple sites. as fires or floods. • Telephone number portability and flexibility. This powerful, fully-featured VoIP system provides This means that you can take your number with you with a cheaper, more reliable alternative to a you regardless of location, or provide a number traditional PBX. Hosted on the largest carrier of of full UK area codes from one location VoIP traffic dedicated solely to business use, • Improve your call management performance it will provide your business with high quality using call forwarding, company directory and communications that won't touch the remote home worker access public internet. • The system can be easily scaled to suit your Communicator includes the following features: business – serving up to 1,000 employees • Keep your existing business telephone numbers • You can choose from a range of Mitel handsets • Free internal and site-to-site calls • Fully managed installation, training and • Easy-to-use online control panel on-going support

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Horizon Horizon is a complete hosted VoIP • Keep your existing telephone numbers communications service for business that • Free internal and site-to-site calls provides an extensive range of fixed and • Three-way calls allow collaboration mobile telephony capabilities via an between colleagues easy-to-use web portal. This gives • Everyone shares the same dial plans administrators the ability to quickly and directories configure the system according to their organisation's changing requirements, • Hosted centrally, there are no maintenance or running costs and you’ll be charged on a so employees can manage calls effectively. simple per-user basis Horizon’s biggest advantage is its easy-to-use • Business continuity options allow you to web based interface that gives IT management redirect calls to any location in case of complete transparency of all call activity taking an emergency place in your business. • Put calls on hold, play marketing messages Administrators can view call volumes, call and move calls seamlessly between users history, voicemails and listen to recorded calls. and offices Customisable settings will allow them to adjust call permissions by sites, groups or departments • Record calls recorded from any location and they can even bar numbers. and in any direction. The system can be pre-configured to record certain calls Other features include: or can record instantly on demand • Businesses with employees who are regularly • Choose from a range of Polycom or Cisco on the move can quickly tell the system where handsets (or a combination of both) their calls should be sent: their desk, their mobile (or both), or their colleague. And if they • The system includes fully managed miss a call they can pick up their voicemail no installation, training and ongoing support matter where they are

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Mobile phones As one of the UK’s leading providers In addition, our usage policy means that you of mobile phones and airtime packages can buy a monthly minutes package that can to SMEs, we can offer competitive then be shared over a number of users, helping to reduce wastage of unused call time. deals on 2 of the UK’s largest mobile networks, O 2 and Vodafone. We can supply most of the phones available on the market today, including iPhone, Samsung, We go beyond just offering the standard tariffs Blackberry, Nokia and HTC to name just a that are available on the public market. few. Plus, if each of your staff have their own As part of our free review service we will look personal preference on phone type then you’ll at your existing mobile phone bills and design have the flexibility to offer them exactly what you a bespoke package that will be better suited they want. We don’t apply any handset to your usage and save you money. restrictions. *

Our wholesale partnerships mean that we can offer our customers exclusive discounts, so whether you need a significant data allowance, require extra text messages or need to make a lot of international calls, we can adjust your package accordingly.

* As part of each package you will be given a handset allowance. More expensive handsets may incur an additional cost.

Call: 01133 222 333 Email: [email protected] Visit: www.talk-straight.com Talk Straight Ltd, Suite 4, Dalesway House, Ilkley, West Yorkshire LS29 9LA t. 01133 222 333 e. [email protected] w. www.talk-straight.com