— Enhancing fleet performance by working in partnership You talk. We listen. 2 TURBOCHARGERS: MAINTENANCE,REPAIR AND OVERHAUL 3

— — When you talk...... we listen

— — Every application is different. Every engine has its As such, we have learned the importance of a well- The major problem we encountered As a ferry operator, maximum uptime own bespoke operating profile. Every customer is structured and personalized service agreement an individual with their very own daily challenges. that delivers the performance levels your when we arrived at the Kribi Power is crucial if we are to provide reliable turbochargers, engines and applications deserve. “ “ And because of this, every turbocharger needs to Station about a year and a half ago was services and maintain a good reputation be looked after in its own, special way. Only then Our word is our bond the high frequency of engine failures. with our customers. In addition, can its operating performance remain in tip top An agreement like this can only be reached with The urgency for my staff and I was compensation costs due to service condition. total collaboration between us. A collaboration that is built on trust and one which fosters loyalty. therefore to analyze the system to failures can be staggering and we need Customized service for long-term asset value identify the necessary levers to eliminate to avoid these. We listen to your desire to lower operational With an ABB service agreement, our word is our costs. We hear how important it is to maximize bond and we will fulfil the many promises that we all the factors which could result in Hellenic Seaways, Greece the time between overhauls and in so doing, make to you. We will track your turbocharger ” lowering downtime. Only by actively listening to performance; we will predict any potential issues; downtime and, by association, lost your daily challenges and understanding your and we will suggest remedies that keep your production and penalties. exposure to risk, can we devise the perfect applications running efficiently. All while ensuring Kribi Power Station, Cameroon” servicing regime for your turbocharger. that costs are kept under control. More importantly, we continually listen. This After all a turbocharger serviced to its original — — allows us to adapt the turbocharger's servicing performance specification, by the company that needs so that you continue to get the best fuel invented turbochargers, gives unrivalled With some 150 ABB turbochargers As one of the world’s leading marine savings, longest time between overhaul (TBO), confidence that you are maximizing the value of across our entire fleet, we want to avoid highest uptime and most efficient cost control. one of your most important assets. “ “operators, we have a large fleet. We ad hoc or unplanned service and therefore need an efficient and cost- By listening to our customers, we have learned a maintenance which would result in effective way of managing service and lot. We understand what’s driving your business. unpredictable costs and unpleasant spares for the 300-plus turbochargers surprises. used across our container vessels.

“Moreover, we want a simple and “We also need to reduce downtime as straightforward process of managing much as possible by anticipating the turbochargers across our fleet. We potential problems. are also working towards a fleet-wide, COSCO Shipping, China” zero breakdown goal and need a partner that can help us achieve this. Stolt Tankers, Rotterdam ” 4 TURBOCHARGERS: MAINTENANCE,REPAIR AND OVERHAUL 5

— — We oversee your entire maintenance… ...so you can focus on what matters

We want to support your turbocharger for a reason: to make sure it A growing number of power plant operators from around the globe contributes to your profit through fuel savings, uptime and reliability. have agreed to let us look after their turbochargers. Having the global Here’s some of the services we've developed following user feedback. reach of ABB means we are never far from your applications, thereby maximizing availability and uptime, saving time and costs.

Maintenance planning Tailored to specific engine needs • ABB takes over responsibility for maintenance management, planning • Knowing the short, medium and long term and budgets, letting the user focus on other priorities. demands of your application helps ABB tailor a • Planning considers actual operation hours and equipment scheduling turbocharger servicing schedule specific to the needs, such as operating profiles, overhauls and peak periods, thereby needs of every turbocharger. minimizing downtime.

Eliminate your risk Original spare parts • Transferring your turbocharger servicing to ABB is • Dealing with spare parts and equipment upgrades or replacements is a one less worry to distract the daily running of your full-time job. ABB knows your business intimately and can recommend business. An agreement prevents ad-hoc servicing the most cost-efficient way forward. which leads to unpredictable budgeting and even unpleasant surprises. Predictable budget £ • A service partnership agreement offers total peace of mind by avoiding Service engineers that know your business any financial surprises. • Knowing what drives your business, our engineers • Budget control is a key benefit that is achieved based on our planning can anticipate any maintenance requirements, long and taking over the overall service operations. before they become costly nightmares.

Maximum efficiency and productivity Total cost of ownership • We ensure your equipment functions according to its original efficiency • Knowing your power plants operating requirements and reliability specification, translating into lower fuel consumption and ensures that issues are resolved quickly thereby higher uptime. increasing availability, while reducing operating costs. Keeping you informed • If a customer wants to retain servicing themselves, yet have access to ABB’s experts as and when needed, that can be arranged. ABB will inform the user of an approaching service event and prepare a quotation.

Priority and proactive scheduling • An agreement gives the user preferential treatment, providing a guaranteed timescale for repair and a discount on spare parts and labor.

Industry 4.0 and Big Data • Predictive maintenance using real data from turbochargers in service to determine future maintenance schedules. 6 TURBOCHARGERS: MAINTENANCE,REPAIR AND OVERHAUL 7

gth in num Rapid response, hours, -days n b 24 365 tre ers 1,200 S qualified specialists working to identical standards, speaking your language and in your time zone, working with your currency and the local legal system

98% spare parts availability 100+ years’ experience inventing, commissioning and servicing turbocharger

Spares available within

48 hours 35,000 at every airport ABB turbochargers managed under customized service agreements. 100+ service stations in

50+ countries 8 TURBOCHARGERS: MAINTENANCE,REPAIR AND OVERHAUL 9

— A partnership with benefits

— — — — It goes without saying that we had We have already had experience of a The contract ensures that any Our goal is to actively support the “already thought of ABB as a solution “similar maintenance contract with our “potential turbocharger problems are “operations of our customers and provider. Indeed, before Kribi I had ship, Highspeed VI, where we saw the not allowed to mature, thereby help them improve efficiency and managed other thermal power plants, advantages, such as a stable budget, no minimizing overall vessel downtime. productivity. We take over the notably the Limbe Thermal Power Plant surprises throughout the year and The agreement gives COSCO responsibility for maintenance (82MW) and the Yassa Thermal Power immediate reaction from the local ABB reassurance that ABB’s knowledge of management, plans and budgets so plant (85MW), where I had strong team when needed. But what makes the its turbocharger products will help our customers can focus on their support from the Turbocharging team of new agreement we recently signed with improve planning and management of core business, while we deploy our ABB. But the LifecycleCare support ABB more attractive is the guarantee that the overall servicing needs. expertise to look after their concept is special. It was tailored and within 20 hours the turbochargers will be COSCO Shipping, China ” turbocharger installations. adapted to our specific challenges and back in operation, when unexpected ABB Turbocharging ” needs. incidents happen. Kribi Power” Station, Cameroon Hellenic Seaways,” Greece — Let’s talk...

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Specifications subject to change without notice. Version 01. Date 15.10.2018. Format PDF.