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iNetwork Prospectus for Local Public Services 2018-19 Involving, Influencing, Inspiring www.i-network.org.uk @theinetwork Introduction

Phil Swan @phil_swan • Jun 22 Replying to @Shelleyheckman @theinetwork @GMCAdigital About iNetwork Key member benefits: Great agenda today on such and important topic for us, esp in the light of iNetwork is a public sector - Advice and support from our Wannacry, the Arena atrocity and our 100 partnership that helps local public dedicated partnership office on Resiliant Cities work in GM transforming and innovating public service organisations to innovate 2 2 and thereby provide effective services, connected procurement support for their users, patients and and commissioning, effective communities. information sharing and cyber security. Alex Grundy @grundy_a • Sep 28 The partnership which consists of councils, police, fire, health, - Access to the collective views Thank you @ManCityCouncil for hosting of colleagues from over 40 today’s @theinetwork #TIPS meeting housing and voluntary sector today. As always a great session with organisations is particularly strong organisations on priority subjects. some really good insight in North of England. In addition 2 2 we run national programmes for - Free access to approximately Central Government and host the 50 cost effective local events, national information standards conferences and workshops with a body for local government, broad attendance from across the iStandUK. sector. Melissa Bell @melissabell101 • Sep 26 Had a great time at the @theinetwork Established in 2001 by local - Opportunities to influence event today all about #socialvalue. Thanks for having me #connectedproc authorities, we have been hosted national agendas and initiatives. by Tameside Council since 1 3 2006 and have a strong history - Networking opportunities to of enabling and supporting support sharing, learning and reform in local public services. innovation. Working across many areas of the - Access to ‘Safe Spaces’ to government and social sectors to “Being involved with upskill leaders, share best practice confidentially raise and discuss issues of concern. iNetwork opens up exciting and facilitate collaborative thinking and interesting new vistas spaces. - ICT threat awareness and of people using digital media to make a real difference for With support from the partnership briefings via our Warning Advice & Reporting Point (NW WARP). people in their day to office, approximately 90 expert day lives” advocates inject passion, vision and direction into the iNetwork - Eligibility to enter the Annual iNetwork Innovation Awards. Marie-Ann Jackson community through the Network Head of Stronger Communities, Leadership Groups and Executive North Yorkshire County Council Boards.

2 iNetwork Executive Welcome Board Christine Mullins Tameside MBC (Accountable body/finance)

Christopher Lewis Dear colleague, iNetwork priorities for 2018-19 are Council (TIPS Co-Chair) based on a combination of research Chris Sinnott Chorley District Council The iNetwork Partnership continues and your views, and directly to grow thanks to its role in helping tackle many of our big issues: David Bemrose us access intelligence and to early intervention and prevention, YPO collaborate and innovate. With more effective digital delivery, Gareth Pawlett big structural changes afoot with information sharing and improved East Council regional devolution and public procurement and commissioning. Ian Brown sector reform challenges we face, City Council (CPC Co-Chair) Thank you to everyone that it is more important than ever that Jenny Spiers iNetwork continues to stay relevant contributes and engages with GMCA (EISS Chair) iNetwork. On behalf of my with its support to the membership. John Morrissy We have directly listened to the colleagues on the Executive Board, MBC needs of our membership and we I encourage you to make the most Paul James have a brand new programme of iNetwork resources and support MBC this year: Transforming and during 2018-19. Peter Jones Innovating Public Services. This & Cheshire Partnership is a combination of our former Innovative Access to Public Peter Schofield AGMA (CPC Co-Chair) Services and Effective Steven Pleasant Service Redesign and Reform Phil Swan Tameside Council GMCA (iStandUK Chair) Programmes. Chief Executive and Accountable Officer Rahna Riley of NHS Tameside and Council (TIPS Co-Chair) CCG, & Chair of iNetwork Robert Ling North Yorkshire County Council

Simone Thomas Cheshire West and Chester Council

Stephen O’Brien Sefton MBC

Steven Pleasant Tameside MBC (Chair)

Tim Rainey Tameside MBC (Accountable Body)

Zohrah Zancudi Council

3 Supporting Public iNetwork membership and offer is stronger than ever; here is a taste of how we delivered value for our members last year…

NORTH WEST WARNING ADVICE & EVENTS REPORTING POINT alerts sent to 143 the NWWARP

participating organisations OVER 800 40 public sector 2354 and voluntary attendees organisations 41 professionals attended brought together 47 EVENTS expert speakers made 11 up of local colleagues, national leads and expert speakers and 163 industry specialists knowledge brokers 4 Service Reform

ANNUAL CYBER DIGITAL CONFERENCE “Leading Places” was our SECURITY INCLUSION biggest event with National Cyber Summits delivered Hosting Go-ON Digital with MHCLG for local government Inclusion Quarterly and its partners 191 2 Events for 98 attendees CHIEF OFFICER, POLICY, TRANSFORMATION, RECOGNISING DIGITAL, ICT AND INNOVATION SERVICE LEADS FROM 127 delegates attended

DELIVERED for

3 41 Awards 2017 NW WARP actively engaged meetings organisations Celebrated excellence and 97 delivered national recognition Organisations to hear PROFESSIONAL through iNetwork’s Innovation from 26 local and DEVELOPMENT Awards national speakers 9 Awarded Winners 43 602 entries Continuing Professional Development (CPD) Certificates

5 Effective Connecting Commissioning People and and Place Procurement

Delivering CONNECT Developing Savings and Culture and Efficiencies Leadership

Transforming Connected and Procurement Innovating and Public Commissioning Services

iNetwork Priorities

Supporting 2018-19 Effective use Local of Data and Outcomes Technology

Effective Information Person Centred Sharing and Information Information Security Leadership Sharing

Cyber Security and Breach Avoidance

6 Network Leadership Transforming and Group Members

Innovating Public Services Alex Grundy Plus Dane Housing

Alison Moglione City Council

Introduction Priorites and Objectives Cath Timmons Police Welcome to our new Transforming People and Place: This priority Chris Lewis and Innovating Public Services supports iNetwork members to (Co-Chair) (TIPS) Programme 2018/2019. This creatively find people-centered is designed to engage professionals Chris Twomey solutions and approaches to West Council at various levels of the organisation navigate and access local public in the public, private and third Chris Woodhouse assets. Bury Council sector. John Morrissy Data & Technology: This priority Our key aim in establishing this supports iNetwork members programme is to support high Kathryn Rees to deliver the intelligence and Council impact systemic change for prevention agenda by developing people and places. It is focused capabilities to make better Matthew Ward Carlisle City Council on delivering improved outcomes informed decisions and utilising through innovative citizen centred digital technology to improve lives. Rahna Riley solutions that combine data, (Co-Chair) technology and culture change. Culture and Leadership: This Samantha Horton-Leigh priority supports iNetwork Cheshire West and Chester Council We offer a selection of plenary members to develop organisational Sarah Bullock sessions, round table discussions, change to achieve successful leading speakers, opportunities outcomes in the things that matter Sarah Richardson to discuss regional and national most to people, organisations and Calderdale Council challenges and more. It provides an communities. Sharon Winn opportunity to meet with colleagues and to informally discuss priorities and generally embrace the nature Steven Fry City Council of this group. Toni Bosworth With the intention of continuing to develop the momentum and Victoria Clark enthusiasm already gained we do Chris Lewis Co-Chair encourage you to take an active (Oldham Council) Wendy Moss part in TIPS, to make the most of discussions, networking and other opportunities that present Programme Coordinator themselves. Catherine O’Neill Rahna Riley iNetwork Co-Chair (Rochdale Borough Council)

7 Network Leadership Connected Procurement Groups Members and Commissioning Chris Bradley Council

Conway Stewart County Council Introduction Priorites and Objectives David Bemrose YPO Welcome to iNetwork Connected Delivering Savings and Procurement and Commissioning Helen McMahon Efficiencies: iNetwork supports its Lancaster City Council programme! It is more important members to secure best value and than ever that public sector Ian Brown deliver savings and efficiencies for Manchester City Council (Co-Chair) procurement practitioners, organisations in the public service commissioners and contract sector. Keith Patterson managers are supported to hold Wirral Council constructive conversation and Effective Co-commissioning Liam Reynolds Wigan Council share best practice. and Procurement Innovation: iNetwork supports procurement Mike Farren This year’s focus in 2018- and commissioning which leads Cumbria County Council 2019 will help procurement to a joint commission more Nichola Cooke and commissioning officers to effectively, particularly within the STAR Procurement understand what innovation in this context of the wider devolution and Peter Schofield field looks like, respond to the public sector reform agenda. AGMA (Co-Chair) changing nature of public services Ray Williams and ensuring greater social value Tackling social outcomes Wirral Council outcomes from procurement and important to the public sector: commissioning activities, whilst Rob Banks iNetwork supports social outcomes St Helens Council delivering savings and efficiencies. through improved procurement Sarah Janusz and commissioning practices such Bury Council as embedding ‘social value’ to support inclusive growth of local Programme Coordinator “There is no other regional economies and communities, and networking forum like this addressing poverty and inequality Shelley Heckman iNetwork one, keep it up”

Andy Ridehalgh Preston City Council “The CPC programme hosts Ian Brown really useful events with Co-Chair (Manchester City Council) bite-sized chunks of information and lots of knowledge and ideas”

Anne-Marie Harrison Lancaster City Council Peter Schofield Co-Chair (AGMA)

8 Network Leadership Effective Information Groups Members

Sharing and Security Andy Paton St Helens Council

Angharad Jackson Parliamentary and Health Service Ombudsman Introduction Priorities and Objectives Dani Mistry Bradford Council The overriding challenge for local Improving Cyber Security and public services continues to be the David Willis Resilience amongst iNetwork Wrightington, Wigan & Leigh NHS FT (Deputy Chair) response to budget cuts, increasing member organisations: This demand for services (in particular will strengthen collaboration and Ian Smith Cumbria County Council adult social care), opportunities communication across the region to created by the devolution of improve situational awareness and Jenny Spiers powers and more broadly the organisational response readiness. GMCA, Together (Chair) health & social care integration It will lead to a reduction in the Lesley Bullen agenda. number of data breaches as a result The Guinness Partnership of poor practice and cyber hacks or Lou Heslop-Coleman Individuals are being asked by attacks. Calderdale Council organisations to trust them with Lynn Evans more and more data, to drive Improving necessary and AGMA efficiency and innovation. This is proportionate information sharing Phillipa Nazari in the context of data protection to support effective partnership GMCA reform which brings with it, working and person centred care: Sarah Critchley increased rights for the individual. This priority is supported via the Blackburn with Darwen Council dissemination and discussion at In addition, the last 12 months has Stacey Egerton events. This will lead to greater Information Commissioner Office also seen an increase in cyber- awareness of relevant national attacks and so organisations need guidance and government policy Programme to ensure that the personal data leading organisations to develop they hold is safe, secure and, only information management strategies Coordinators shared where this is appropriate. to support new service models. Shelley Heckman (Interim Coordinator) iNetwork has responded to this iNetwork and has worked with external partners to deliver activities to Louis Stockwell (Cyber Security Programme) iNetwork increase cyber security resilience and respond to a regime of data Jenny Spiers protection reform. Chair (GMCA, Stockport Together)

David Willis Deputy Chair (Wrightington, Wigan & Leigh NHS FT)

9 Steering Group North West Warning Advice Alan Boardman Reporting Point Lancashire Care NHS FT (Chair)

Catherine Burke TFGM

Hassan Ali Introduction Key areas of focus The Guiness Partnership

The NWWARP is a key network Cyber Security and Resilience: Mark Macarte within the EISS Programme. Thanks Improving organizational resilience Cumbria County Council to recent high profile attacks, cyber and the ability to respond Nadeer Hussain is well and truly in the public effectively when a breach occurs Oldham Council (Deputy Chair) consciousness. No longer the provision of information security PSN and PCIDSS Compliance: Programme Coordinator specialists, our customers are Facilitating compliance through Shelley Heckman (Interim Coordinator) increasingly aware of the impact in depth understanding of the iNetwork of a cyber-attack. With ICT being requirements, potential changes to so critical for our modern lives, requirements and sharing of expert the WARP has moved into being perspectives. a critical service for iNetwork members. Information Governance: “The NWWARP provided me Enabling compliance with key with a handy checklist of The Information Security & information governance areas what we should already be Assurance Group gives access to such the European Data Protection doing and looking at within specialists and national leads with Regulation and NHS Information our organisation” expertise in national infrastructure Governance Toolkit through expert and security policies. With named advice and shared knowledge. Larry McCoy group members in a trusted St Helens Council environment, it provides regular access to PSN, N3 and PCIDSS experts in a secure and very cost effective means of accessing professional advice. “Being part of the WARP allows you to keep on top Membership Includes: of threats to information • 4 Information Security and security and support you in Assurance Forum Meetings. minimising risk. WARP • A trusted network of info sec Alan Boardman gives you an opportunity to Chair and cyber practitioners to (Lancashire Care NHS FT) meet good people who will draw support from. make a fantastic addition to • Access to a variety of expert your network” local and national speakers. Hundreds of WARP security Nadeer Hussain advisories and alerts. Deputy Chair NWWARP Nadeer Hussain Deputy Chair (Oldham Council)

10 iStandUK Steering Board

iStandUK Christine Mullins Tameside MBC

David Wright DWP

Georgina Maratheftis Introduction Priorites and Objectives TechUK

Jason Geldard-Phillips The sector is waking up to iStanduk can help local public North Yorkshire County Council the importance of information services and the wider public Martin Ferguson standards, without which we would sector to benefit from data SOCITM struggle to communicate and work standards by:- Nicholas Oughtibridge effectively. Standards are there to NHS Digital help with public sector service - Gaining insight and intelligence reform and change. Omid Shiraji which enable more effective, Camden Council coordinated and early support for Phil Swan iStandUK is part of the iNetwork communities and individuals. family. It is a programme that has GMCA (Chair) its own governing board and like Savania China - Providing better services through Education Department iNetwork, the accountable body consistent and scalable approaches is Tameside Council. Our mission across the public sector. Steve Peters is to promote Data Standards that MHCLG support efficiency, transformation - Reducing costs and reducing time Tim Adams and transparency of local public to delivery by sharing expertise Local Government Association (Deputy-Chair) services in the UK. and capabilities. Programme Director Our steering board includes - Using open technology and Paul Davidson representatives from local interfaces to join up services iStandUK authorities, government around customers. departments and other representative groups, such as the - Enabling co-design and LGA, SOCITM and TechUK. production of new capabilities Ian @IanSingo68 • Apr 19 based on needs. Really enjoyed the session on capabilities with @istanduk @Paul_Davidson. Thanks to @ChorleyCouncil for reviewing it. I have high hopes for a model and tool to help “Whether it is for digital #localgov understand how user stories services, early interventions, will be enabled by digital capabilities. single view, or smart cities, it Phil Swan @DigitalGaps Chair all requires that we share and (GMCA) 2 3 re-use data with confidence, and that means standards”

Paul Davidson Director of Standards iStandUK Tim Adams Deputy Chair (Local Government Association)

11 Awards Winners 2017

Outstanding Contribution Award Partner Excellence Innovation Award Oldham Council Looking Local

Effective Information Effective Service Redesign and Sharing & Security Award Reform Innovation Award The Christie NHS Foundation Trust Stockport Council

12 Connected Procurement and Commissioning Innovation Award Lancaster City Council

Most Creative Video Award Health Innovation Award Bradford Council Pennine Acute Hospital Trust

Innovative Access to Public Services iStandUK Innovation Award Innovation Award Ministry of Housing, Greater Manchester Police Communities and Local Government

13 Meet the Team

Phil Swan Shelley Heckman

Director, Interim Director Seconded as Chief Information Officer Connected GMCA Procurement & Commissioning Programme Lead @phil_swan Shelley.Heckman@ tameside.gov.uk

@shelleyheckman

Paul Davidson Catherine O’Neill

Director of Stakeholder Standards Engagement Manager iStandUK Programme Lead Transforming & Innovating Paul.Davidson@ Public Services sedgemoor.gov.uk Programme Lead

@istanduk Catherine.oneill@ tameside.gov.uk

@theinetwork

14 Michelle Kern Mevish Khalid

Partnership Office Graduate Trainee Manager Social Media, Michelle.Kern@ Communications & tameside.gov.uk Engagement Lead

Mevish.Khalid@ tameside.gov.uk

@theinetwork

Karys Thompson Louis Stockwell

Project Support Stakeholder Administrator Engagement Manager Karys.Thompson@ tameside.gov.uk Local Cyber Resilience Programme Lead

Louis.Stockwell@ tameside.gov.uk

@theinetwork

15 Produced by iNetwork Hosted by Tameside Council [email protected] Netinvolve influencework inspire @theinetwork Join our growing partnership

Big Life Group Manchester City Council Blackburn with Darwen BC Fire & Rescue Service MBC North Yorkshire County Council Bolton Council Oldham Council Bradford Council Parliamentary & Health Service Ombudsman Bury Council Plus Dane Housing Calderdale Council Rochdale Borough Council Carlisle City Council Cheshire & Wirral Partnership NHS FT Council Borough Council Cheshire West and Chester Council St Helens Council Chorley Council Stockport Council Cumbria County Council Tameside MBC Greater Manchester Trafford Council Greater Manchester Police Trafford Housing Trust Greater Manchester Shared Services Transport for Greater Manchester Guinness Partnership Housing Association District Council Knowsley Council Wigan Council Lancashire Care NHS FT Wirral Council Lancaster City Council Wrightington, Wigan & Leigh NHS FT Lancaster CVS Wyre Borough Council Liverpool City Council

www.ypo.co.uk YPO supplies public sector organisations with products and contracts, and is 100% publicly owned. This means that the profits we make are returned to our customers, to deliver even better value for money. YPO is an iNetwork Corporate Member.

A full list of iNetwork member organisations is available at www.i-network.org.uk

Anyone in a member organisation can attend iNetwork events for free. All information contained in this document is, as far as we are aware, correct at the time of going to press. iNetwork cannot accept any responsibility for errors or inaccuracy in the information within. This work is licensed under a Creative Commons license and can be shared and reused with an attribution - please see http://creativecommons.org/licenses/by-nd/3.0