Tameside Care Services Directory 2016

Werneth Low

The comprehensive guide to choosing and paying for care • Home support • Specialist care • Useful contacts • Care homes

in association with

Also available electronically at www.carechoices.co.uk and in spoken word through Browsealoud

www.carechoices.co.uk www.tameside.gov.uk CARE CENTRES OF EXCELLENCE IN TAMESIDE

THE Lakes Fairfield View Care Centre Care Centre Dukinfield Audenshaw

“The organisation which handles residential and nursing care, must be one of the most professionally run operations of its kind in the UK.” Investors in People From the very first moment you visit our care homes, you’ll feel the difference... Quality Care Centres providing Nursing, Residential and Dementia Care set in an idyllic mix of beautifully landscaped gardens and leafy English woodland. The setting, the friendly atmosphere and the sheer standards of care will strike you immediately. Delivering care resulting from many years of experience and research, we have gained an enviable reputation and countless highly satisfied clients. We firmly believe that we offer the finest care and facilities in Tameside.

The most important

thing for us is maintaining “and promoting the dignity,“ comfort and safety of our residents.

The Lakes Care Centre is

committed to improving care for residents as they

She couldn’t enjoy near the end of their lives and as such have been greater levels of truly “ awarded The Gold “loving care from Standard Framework (GSF). anyone...or any other establishment. Mrs G. Stalybridge

The Lakes Care Centre is situated off Boyds Walk, Dukinfield, SK16 4TX. For more information call 0161 330 2444 or visit the website at www.lakescare.co.uk Fairfield View Care Centre is situated at 88-90, Manchester Road, Audenshaw, M34 5GB. For more information call 0161 370 6719 or visit the website at www.fairfieldview.co.uk

Striving for perfection. Achieving excellence

Lakes/FairField.indd 1 11/11/2014 11:21 Contents CARE CENTRES OF EXCELLENCE IN TAMESIDE

THE Lakes Fairfield View Care Centre Care Centre Dukinfield Audenshaw

The most important Introduction from Tameside Metropolitan Getting out and about 8 thing for us is maintaining “ Borough Council 4 Dementia care 9 “and promoting the dignity, Looking for care or support? 5 comfort and safety of our Leaving hospital 9 residents. Eligibility 5 Residential care homes 9 Assessment 5 Care homes 9

The Lakes Care Centre is Planning your support 6 Care homes checklist 11 committed to improving Direct Payments 7 care for residents as they Paying for your care 12

She couldn’t enjoy near the end of their lives What support is available? 7 This Directory’s helpline 13 and as such have been greater levels of truly “ awarded The Gold Care at home 7 Home care providers 15 “loving care from Standard Framework (GSF). anyone...or any other Community Response Service 7 Care homes/care homes with nursing listings 16 establishment. Everyday life at home 8 Index 18 Mrs G. Stalybridge All the listings in this publication of care homes, care homes with nursing and home care providers are supplied by the Care Quality Commission (CQC) in association with Tameside Metropolitan Borough Council The Lakes Care Centre is situated off Boyds Walk, Dukinfield, SK16 4TX. and neither Tameside Metropolitan Borough Council nor Care Choices can be held liable for any errors or omissions. The information contained in this Directory was correct at the time of going to print. The For more information call 0161 330 2444 or visit the website at www.lakescare.co.uk inclusion of advertisements for homes and agencies in this Directory does not act as an endorsement or recommendation by Tameside Metropolitan Borough Council. Fairfield View Care Centre is situated at 88-90, Manchester Road, Audenshaw, M34 5GB. For more information call 0161 370 6719 or visit the website at www.fairfieldview.co.uk To obtain extra copies of this Directory, free of charge, call Tameside Adult Services on 0161 342 2400.

Striving for perfection. Achieving excellence This Directory is available electronically at www.carechoices.co.uk. There is also a Alternative formats Browsealoud option for those requiring the information in the spoken word.

Visit www.carechoices.co.uk for further assistance with your search for care 3

Lakes/FairField.indd 1 11/11/2014 11:21 Introduction from Tameside Metropolitan Borough Council

Tameside Council offers a number of services that are focused on preventing people from becoming dependent on others for their care and support needs. Services such as assistive technology and reablement help people to feel supported and safe at home and, when needed, other services such as home care and residential care can also be provided based on an assessment of needs and your eligibility for social care services. The Council’s Adult Services focus on reducing people’s need for care and support through a preventative, enabling approach where people are supported to be as independent as they can be. Services are set up to ensure Werneth Low Country Park that people are encouraged to maximise self-reliance and to enable people to learn or relearn skills in order to remain as active as possible. Tameside Metropolitan Borough Council The Care Act was implemented in April 2015, making Ashton Primary Care Centre, 193 Old Street, Ashton positive changes to the way care and support is provided Under Lyne OL6 7SR for adults and carers. The Act is designed to ensure that Telephone: 0161 342 2400 people: receive services that prevent their care needs Fax: 0161 342 2460 from becoming more serious, or delay the impact of their Web: www.tameside.gov.uk needs; can get the information and advice they need to The offices are open Monday to Wednesday 8.30am make good decisions about care and support; and have a to 5.00pm; Thursdays 8.30am to 4.30pm and Fridays range of high-quality care providers to choose from. 8.30am to 4.00pm. The aim of this Directory is to provide Tameside Outside of working hours we have an emergency citizens with details of locally-available services to meet only service that can be accessed by phoning their social care needs, including extra care housing and 0161 342 2222. home care as well as services for people who need more intensive 24-hour care in a residential or nursing home Further details are also available from the Tameside environment. Council website We want to make sure that the process of accessing www.tameside.gov.uk/servicecharter/ services is as straightforward as possible and is easily socialcarehealth understood.

WHAT ARE THE CARE OPTIONS? HOW WILL I KNOW WHICH TO CHOOSE?

VISIT THE NEW CARE SELECT WEBSITE WWW.CARESELECT.CO.UK

CALL CARE SELECT FOR MORE INFORMATION: 0800 389 2077

4 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Looking for care or support? If you have a long-term health condition or disability and are finding it difficult to cope with everyday living tasks, then you may need some additional support to help you. It might be easy to identify the care and support you need, or you may need some help to do this. You should speak with people who know you well to see what support they think you need – they may notice areas where you need help that you hadn’t considered. Once you’ve thought about the areas you need help with, there are lots of ways to find that support. You can use this Directory and the free, independent helpline Sometimes, however, the care and support you need (call 0800 389 2077), or speak to other people who have will be more complex. This is when the Council may be help and support currently and you can also contact able to help you. However, it will need to check whether the Council’s Health and Wellbeing Service based at the you’re eligible for a service by assessing your care needs Tameside Carers Centre on 0161 342 3344. and finances.

Eligibility

Tameside Council has to use the money it has in a fair and legal requirements set down in Government guidance. equitable way to help people with the greatest needs. However, even if you do not meet the eligibility criteria, This is done using national eligibility criteria which helps the Council will advise you on a range of services that the Council determine whether it can meet your needs may be able to meet your needs and signpost you to a or not. Social workers and other social care staff use the Wellbeing Adviser who will be able to offer you more help criteria to make sure that they treat everyone fairly and and advice. that people who meet the criteria for help receive the Eligibility is determined following an assessment of appropriate level of care and support. your needs, either as a person needing help and support, Tameside Council’s eligibility criteria are based on the or as a carer of someone in need of help and support.

Assessment

The assessment process is one of the most important is anyone appropriate who can support the person to be elements of the care and support system. If you think you fully involved. This might be a family member, friend or may need care and support, the Council will assess your carer (who is not professionally engaged or remunerated). needs. If there is no-one appropriate, then the Council must At the start of the assessment process, if it is considered arrange for an independent advocate. that a person has substantial difficulty in engaging with You will have the opportunity to discuss what you can the process then the Council will consider whether there do for yourself, what support you need, your wellbeing and what is important to you and your family. If you have a carer, they will also be offered an assessment of their needs. Your carer is entitled to an assessment even if you decide not to have one. The process will be focused on you and will support you to have choice and control over your care and support. Together, you and the Council will aim to: • understand your situation better; • work out what options there are for managing or making your situation better;

Visit www.carechoices.co.uk for further assistance with your search for care 5 Assessment continued

• work out what you want to be able to do and how much support you think you’ll need; • understand what the risks are if you don’t have any support; and • make decisions about what happens next. The Council will look at how you manage everyday living tasks (such as washing, going to the toilet, cooking and cleaning), your freedom to make choices, your safety and how much involvement you have with your family and community. After the assessment process is finished, the decision of meeting your needs. They may help you to maximise can then be made about whether you are entitled to care your own resources or simply offer help and advice. and support arranged by the Council and how much you The information you give is confidential and the will be required to pay for that care. Council will only share it with those people who need to If it is determined that you are not eligible for support know about your situation to help you. You will always from Adult Services, you will be redirected to other be asked for your permission before that information is organisations which will aim to help you find other ways shared.

Planning your support

What is a Support Plan? money that the Council has worked out it will cost to If, because of your assessment, the Council is going to arrange the necessary care and support for your eligible arrange services, it will discuss this with you and then needs. write down the arrangements in a Support Plan. This includes any amount that the Council is going Your Support Plan will describe: to pay towards those costs. The personal budget helps • who is responsible for providing services; you to decide how much control you want to have over arranging your care and support by allowing you to see • what they have agreed to do; how much money is available to buy the care you need. • when they will do it; • who is responsible for making sure things are going to How will the Council check whether your Support plan; and Plan is still meeting your needs? Your Support Plan will be reviewed regularly. However, if • the names of key people and how to contact them. you feel your Support Plan is not working, you may ask for Services will not always be provided direct from Adult a review at any time. The Council wants to know whether: Services, sometimes it arranges for private or voluntary • you are happy with the services that have been arranged agencies to provide services on its behalf. and, if not, how the Council can improve the situation; You will be given a copy of your Support Plan in the language or format of your choice. • you are managing at home with the services provided; As part of the planning process, the Council will talk or to you about a personal budget. This is the amount of • your circumstances have changed and you need a reassessment to look at different services. As a result of a review, the Council may either increase or reduce services if there are any changes in your circumstances. If you, or the person you are caring for, has complex health care needs the Council may also recommend that you have input from other services such as community nurses, occupational therapists, behavioural therapists and physiotherapists.

6 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Direct Payments

Once your Support Plan and personal budget have been however, you can decide at any time to take a Direct agreed with you, you will be offered the opportunity to Payment for some or all of your assessed personal budget. take the budget as a cash payment, known as a Direct People who decide to take a Direct Payment can choose Payment. The money can be paid to you either as a one-off to employ their own care worker(s) known as Personal payment or regular monthly payment. You can choose Assistants (PAs) or contract with a care agency. to spend your Direct Payment as you like, however there Some people may not be able to take on the are some rules and conditions that you will be expected responsibility of managing their own Direct Payment but, if to follow. These will be explained to you when you are you require ongoing support, there are other ways that this considering your options. can be arranged, for example, the money can be paid to an You may not want to consider taking a Direct Payment authorised person to manage on your behalf. This will be at the start of your support being planned and delivered, explained to you if you are considering a Direct Payment. What support is available?

Care at home

If you are finding it difficult to manage at home, family A comprehensive list of home care providers operating and friends may be able to help. Alternatively you may in Tameside starts on page 15. want to consider using the services of a home care agency. These employ care assistants to provide help and support in your own home. They can assist with personal care such as bathing, washing and dressing as well as other aspects of daily living. They will be trained in personal care and safety procedures, moving and handling and hygiene, and some providers employ registered nurses. All social care providers are registered with the Care Quality Commission (CQC) which inspects them against the national essential standards of quality and safety. For further information on the CQC, please see its website www.cqc.org.uk

Community Response Service

The Community Response Service (CRS) provides peace alarm system all the time and these include falls detectors, of mind for people who feel at risk in their own homes. monitored smoke alarms, flood and gas detectors as It gives you freedom to live your life independently, well as more specialist equipment that can assist with knowing that you can obtain assistance when you need it medication dispensing, detecting epileptic seizures and within your own home. more. There are many reasons that people need support, There is also a system called ‘Just Checking’ which from ill health to fear of crime. The Community Alarm is usually used for a short time to find out how safe Service operates all year round, 24-hours a day. Your call is someone is in their own home and to work out answered in seconds by an experienced operator who will how much support they need. The system is a set of be able to get the appropriate help and support to you, movement detectors that monitor a person’s movements whether that be a relative or neighbour, the emergency and routines. It is particularly useful for people with services or a member of the community response team. dementia, or other learning or memory impairments, to New pieces of equipment are being added to the ascertain the levels of risk that people are able to take.

Visit www.carechoices.co.uk for further assistance with your search for care 7 Everyday life at home

Most people want to remain as independent as possible for as long as possible. You might get help from your family and friends with certain tasks such as shopping or cleaning, but with the right equipment you may be able to do more for yourself than you thought. There are lots of different pieces of equipment that can make big differences to your life. Simply raising your armchair onto special riser blocks means that you will be able to get up out of your chair easier. A helping can be added to your telephone and television. hand grabber will enable you to pick things up without In the kitchen, again, there are pieces of equipment bending down. If you have difficulties plugging things in designed to make your life easier, such as electric can or out, or opening jars there are pieces of equipment that openers, kettle tippers, easy grip peelers and graters. can help you. Help and advice is available to ensure you are directed If you have hearing difficulties, then flashing lights can to the best pieces of equipment to meet your needs and be added to your doorbell or smoke alarm and amplifiers to let you know where you can get them from.

Getting out and about

You may be finding it difficult to walk and often walking sticks or walking frames can provide the extra support Contact the Wheelchair Centre, 229 Droylsden Road, that’s needed to get around the house and also get Audenshaw, Tameside M34 5ZT, call 0161 370 2661 out and about within your neighbourhood and or 5949 or visit www.thewheelchaircentre.co.uk community. If you need more support, a wheelchair or mobility There may be adaptations to your home that you might scooter may be the answer. You need to consider where wish to consider, such as grab rails to help steady yourself you would store them and how you would be able to or a ramp to your front and back door to avoid large steps. charge a scooter, but advice about the best equipment A stair lift may also be of assistance for you if you can no for your needs and where to get it from is available. longer get upstairs.

developed by the publisher of this Directory With so many providers to choose from, where do you start? www.carechoices.co.uk can help.

• search care providers quickly and easily • extra information, photos and direct • search by postcode/town and care type website links for hundreds of providers • Information on standards of care • request a brochure • links to the latest inspection reports • checklists to take with you when you visit Alternatively, call our friendly helpline team on 0800 389 2077 to talk to someone directly.

8 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Dementia care

If you are worried that your memory – or that of someone address your concerns or arrange for further investigation. you know – is getting noticeably worse, or if memory loss You may be referred to a local memory monitoring is beginning to have a knock-on effect on everyday life, it service where a formal diagnosis can be made. Bear in is worth sharing your worries and seeking advice. That’s mind that there are many reasons for memory loss apart because memory problems can sometimes be an early from dementia. However, the earlier you seek help, the sign of a medical condition such as dementia. better, as there may be support or treatment available You should first have a chat with your GP, who will that can help you.

Leaving hospital

When you go into hospital, it may be for a planned If your hospital stay is an emergency, let one of the treatment or as an emergency. nurses know, as soon as you can, if any of the situations If you know in advance when you will be going into mentioned above affect you. You may also need help to hospital, it is a good idea to plan ahead, perhaps with arrange for the care of pets, to collect your pension or the help of a relative, friend or carer. You may need to secure your home. think about things such as the care of a pet or pension Tameside Hospital has staff on site from Tameside collection, as well as getting all the things together that Adult Services who work closely with NHS staff and will you will take with you into hospital. help you to sort out emergency, short-term or long-term If you, or someone you care for, receive social care social care needs. support at home or are in a care home, you need to let Tameside Adult Services can support you, your family the care provider know, as soon as possible, when you are or carers to facilitate safe discharge from hospital. Many going into hospital and how long you think your stay will people leaving hospital require little help, and it may be be. This is because: that you only need information, but staff will gladly direct • the Council may be able to help make alternative you to the most appropriate source. arrangements for people who may rely on you for their Other people leaving hospital may need services such care; as health and wellbeing, reablement, a community alarm • it can prevent staff from worrying about you if they and other specialist services when they get home. cannot get an answer when they call at your home; and While many people leaving hospital get help from their • arrangements can be made to keep your care home family and friends, if you can’t make these arrangements place available for a period of time. Your benefits and any yourself then the Council will look at ways of arranging contributions you make towards care may be affected. services for you. Residential care homes Care homes

There are two types of residential home: be delivered by qualified nursing staff alongside care workers. Nurses are on duty around the clock. Care homes (personal care only) If you need care on a 24-hour basis but you have no nursing needs, subject to a needs assessment, a care home offering only personal care may be the best option. Personal care includes bathing, feeding, dressing and help with moving.

Care homes with nursing Traditionally called a nursing home, this kind of home is suitable for those needing nursing care, where it will

Visit www.carechoices.co.uk for further assistance with your search for care 9 Chapter ALSO FROM THE PUBLISHER OF THIS CARE DIRECTORY

THE HANDBOOK FOR RELATIVES

YOUR COMPANION THROUGH THE EMOTIONAL AND PRACTICAL ASPECTS OF CHOOSING AND FUNDING CARE FOR AN AGEING RELATIVE.

We understand how confusing and emotionally taxing arranging care services for a loved one can be. A Care Directory can only take you so far on this journey so we have published a further information guide, Care Select.

AFFORD WHAT ARE THE CARE OPTIONS? IF I MAKE THE WRONG

CAN WE AFFORD IT? WHAT IF MUM WHICH TO CHOOSE? KNOW WHICH TO CHOOSE? WHAT IF I MAKE THE WRONG CHOICE? WHAT IF I MAKE THE WRONG CHOICE? WHAT ARE THE CARE OPTIONS? CAN WE AFFORD IT? HOW WILL I KNOW WHAT ARE THE CARE OPTIONS? CAN WE AFFORD IT? DOESN’T AGREE? MUM DOESN’T AGREE? CAN WE AFFORD IT? HOW WILL I KNOW WHICH TO CHOOSE? HOW WILL I KNOW WHICH TO CHOOSE? WHAT IF I MAKE THE WRONG WHAT IF I MAKE THE WRONG CHOICE? CAN WE CAN WE AFFORD IT? MUM DOESN’T AGREE? ?

WHAT ARE THE CARE OPTIONS? WHAT ARE WRONG CHOICE? WHAT IF MUM DOESN’T AGREE? OPTIONS? WHAT ARE THE CARE HOW WILL I KNOW WHICH TO CHOOSE? CARE OPTIONS? WHAT IF I AFFORD IT? CAN WE AFFORD IT? IF I MAKE THE WRONG CARE THE CARE OPTIONS? AFFORD IT? AGREE? HOW WILL I KNOW WHICH TO CHOOSE? CAN WE AFFORD IT? ? WHAT ARE THE CARE OPTIONS? WHAT IF MUM DOESN’T AGREE? WHAT IF MUM DOESN’T AGREE? CAN WE AFFORD IT? WHAT IF MUM DOESN’T HOW WILL I KNOW WHAT ARE THE CARE OPTIONS? WHAT IF I MAKE THE WRONG CHOICE? WHAT IF CAN WE AFFORD IT? CAN WE AFFORD IT? ? WHAT IF I MAKE THE WRONG CHOICE? THE WRONG CHOICE? HOW WILL I KNOW CAN WE AFFORD IT? WHAT ARE THE CARE OPTIONS? CAN WE AFFORD IT? HOW WILL I KNOW WHAT IF MUM DOESN’T AGREE? MUM CARE OPTIONS? AGREE? ? WILL I KNOW WHICH TO CAN WE AFFORD IT? THE WRONG CHOICE? WRONG WHAT IF MUM WHAT HOW WILL ? WHAT ARE THE CARE OPTIONS? WHICH TO CHOOSE? CARE OPTIONS? HOW WILL I KNOW WHAT IF MUM ? HOW WILL I KNOW WHICH TO CHOOSE? WHAT IF MUM DOESN’T AGREE? CAN WE AFFORD IT? MAKE THE WRONG CHOICE? WHAT ARE THE CARE OPTIONS? HOW WILL I KNOW WHAT IF MUM CAN WE AFFORD IT? WHAT ARE THE CARE OPTIONS? WHAT IF I MAKE THE WRONG CHOICE? WILL I KNOW WHICH CAN WE AFFORD IT? CHOOSE? CHOOSE? WHAT IF WHAT IF I MAKE CARE OPTIONS? CAN THE WHAT IF I MAKE THE WRONG CHOICE? HOW WILL I KNOW ? ? CAN WE AFFORD IT? WHAT IF MUM IF I ? DOESN’T AGREE? CAN WE AFFORD IT? HOW WILL I KNOW WHICH TO CHOOSE? WHAT ARE THE CARE OPTIONS? WHAT IF I MAKE CAN WE AFFORD IT? ? TO CLAIM YOUR FREE COPY OF CARE SELECT (USUALLY £9.95), JUST CALL OUR HELPLINE 0800 389 2077*

WWW.CARESELECT.CO.UK

The decision to move into a residential or nursing care questions that you will want answering before making a home should only be made when all other options for final decision about which care home you will choose. remaining at home have been considered and tried. Once Here is a useful list of questions that you may want to it is established that your care will be most appropriately consider before making a decision about which home you provided for in 24-hour care, there are a number of want to move into.

Home 1 £ p/w Home 2 £ p/w Home 3 £ p/w

First impressions 1 2 3 Life within the home continued 1 2 3 • Are staff warm, friendly, polite, clean and • Is alcohol served or permitted? respectful? • Are there smoking and non-smoking areas? • Do the residents seem happy, active and • What arrangements are there for religious sociable? observance (e.g. are places of worship nearby/is • Does the home feel comfortable and there a prayer room)? welcoming? • Can you handle your own money? • Is the home fresh, clean and comfortably • Does a hairdresser/chiropodist visit? furnished? • Does the home provide its own transport? • Do staff have appropriate language skills/ knowledge? Accommodation 1 2 3 • Are the staff formally trained? • Are bedrooms single or shared? Is there a • Is there an adequate number of staff on both choice? day and night? • Can you decorate and arrange your own • Are visitors welcome at all times? Can they stay room? overnight? • Can you bring your own furniture and TV? • May your visitors join you at meals? • Is there a call system for emergencies? • How much choice do you get about meals? • Can you control the heating in your room? • Is the food varied and interesting? • Can you lock your room and is there a secure • Can the home cater for your dietary needs (e.g. place for valuables? Black and Minority Ethnic diets, vegetarian, • Is there a separate dining room? Bar? vegan)? • Are there both adapted showers and baths? • Can you have snacks or drinks any time? • Does the home have the right adaptations and In your room? equipment to meet your needs? • Can you continue to pursue your hobbies? • Are all areas safe and accessible (e.g. for • What activities and entertainment are wheelchair users)? organised? • Is there adequate provision for sight or hearing difficulties? • Are outings and holidays arranged? • Are the grounds/gardens attractive and/or At what cost? £...... £...... £...... quiet?

Fees and contract terms 1 2 3 Life within the home 1 2 3 • How much are the fees? Do they cover all • Are there any rules and restrictions services available? (e.g. going out, time of return etc)? • Under what circumstances will the fees alter? • Can you choose when to get up and retire every • Can you retain your own room if away? day? • Can you have a short-stay or trial period? • Are residents involved in decisions on life in the • Will you be given a statement of terms on home? admission? • Can you make and take calls in privacy and • Are all procedures, such as complaints, clearly comfort? spelt-out?

Visit www.carechoices.co.uk for further assistance with your search for care 11 Paying for your care Social care, unlike health care, is not free for everyone. Councils only have a limited amount of money and cannot provide services directly for everyone. If you have been assessed as being eligible for social care support (explained on page 5), the Council will look at what help you need and what it should cost. This gives you an overall annual personal budget for the cost of your care. If you have been assessed as needing a personal arranged and funded solely by the NHS to meet physical budget for your support, you will need to show details and/or mental health needs that have arisen because of of how much money you have. The Council will work disability, accident or illness. You can receive CHC funding out if you are able to pay some, or all, of the cost of care in any setting, including your own home or a care home. yourself. This is called a financial assessment. NHS CHC is free, unlike social care help from Adult In carrying out the financial assessment, you will be Services, for which a financial charge may be made asked to sign a consent form that allows the Council to depending upon your income, savings and other assets. speak to the Department for Work and Pensions and Anyone assessed as having a specific level of healthcare other Government services on your behalf. This will help needs may receive CHC funding. It is not dependent upon to work out your charges and make sure you receive the a particular disease, diagnosis or condition, or on who right welfare benefits. provides the care or where that care is provided. This will If you do not provide your financial details, or do not be discussed with you during the assessment process want a financial assessment, you will have to pay the full (explained on page 5). costs of your service. If, at any time, you feel that your health has NHS Continuing Healthcare (CHC) deteriorated then you can request an assessment for CHC NHS Continuing Healthcare is a package of care which is funding and your eligibility will be looked at.

developed by the publisher of this Directory

With so many providers to choose from, where do you start? www.carechoices.co.uk can help.

12 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Paying for your care continued

NHS funded nursing care should not be considered until it has been agreed that NHS funded nursing care is funding paid directly to a you are not eligible for CHC funding and that a place in a nursing home for care provided by registered nurses nursing home is the best option for meeting your needs. employed by the home. Services provided regularly by a Self-funders registered nurse are likely to involve: You may be called a self-funder if you are meeting the • provision of nursing care supervision or monitoring of costs of your support without any help from the Council. care provided by a non-registered nurse; This can include support to live independently at home • planning and reviewing a care plan; or in a care home. Some people choose to be self-funders • monitoring and reviewing medication needs; and because they do not want to be financially assessed, or • identifying and addressing potential health problems. they choose to make their own arrangements for support. Eligibility for NHS funded nursing care in a nursing home Tameside Council can only make a contribution to the cost of your support if: • you have been assessed as being eligible for support from the Adult Services, under national eligibility criteria (explained on page 5); and • you have had a full financial assessment and have been told you that you do not have to pay for the full cost of your care. Even if you don’t think the Council will be able to make a financial contribution to the costs of your support, and you think you will be funding all of your support from your own resources, it makes sense to have a free assessment. You may find you are entitled to help with costs after all. If the Council cannot help with the costs, as a self- funder you are still entitled to the same free detailed help and advice in working out your needs and finding the right service as anyone else.

This Directory’s helpline

This Directory’s free helpline provides an independent information and help service encompassing care services and accommodation. A personalised report can be generated for customers, providing details of all home care providers, care homes or care homes with nursing that meet their criteria. One call to the freephone number 0800 389 2077 will enable the service to build a profile of exactly what type of care you’re looking for, while taking into account your personal needs and interests. The website www.carechoices.co.uk allows you to search by postcode or region for care homes, care homes with nursing and home care providers that meet your requirements across the country. Your search can then be saved and emailed to others. You can also view an electronic version of this Directory on the site and have it read to you by using the ‘Browsealoud’ function.

Visit www.carechoices.co.uk for further assistance with your search for care 13 Able Care and Support Services Ltd “We Care Because You Matter” We Specialise In All Aspects of Support At Home

Phone: 0161 285 3266 Email: [email protected] Visit us at: www.ablecareandsupportservices.co.uk We Provide Support You Can Rely On

• search care providers quickly and easily • search by postcode/town and care type • Information on standards of care • links to the latest inspection reports With so many providers • extra information, photos and direct website links to choose from, where do for hundreds of providers you start? • request a brochure www.carechoices.co.uk • checklists to take with can help you out. you when you visit

Bowlacre Home Bowlacre Home offers both long term residential care and short term (respite) care and provides a safe environment where people feel comfortable and at home and offers facilities so that each resident gets the best that suits their own needs in a friendly environment. We know that once you have visited us and experienced our ‘family atmosphere’ that making your choice of a home will be easy! Tel: 0161 368 2615 • Email: [email protected] • Web: www.bowlacre.org Bowlacre Home, Elson Drive, Stockport Road, Hyde, Stockport SK14 5EZ

“Knowing Mum will be looked after and safe is a great comfort”

Care Recommended by Families in Ashton, Denton, Droylsden, Hyde, Stalybridge, Mossley and Dukinfield. Please call us for more information about care homes offering short stays in your area. Call: 0333 999 8701 www.meridiancare.co.uk/tameside

WE CARE TO MAKE THE DIFFERENCE

14 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Home care providers ABLE CARE AND SUPPORT SERVICES LTD PERSON CENTRED CARE SERVICES LTD 16 Essington Walk, Denton, Manchester M34 6NU Suite 3 & 4, Tameside (Hyde) Business Enterprise Centre, Tel: 0161 285 3266 Advert page 14 OP D PD MH SI YA 10 Corporation Street, Hyde SK14 1AB Tel: 0161 351 9505 OP D PD LDA MH SI YA AFFINITY TRUST – DOMICILIARY CARE AGENCY – TAMESIDE STATE OF THE ART CARE SOLUTIONS LTD The Old Courthouse, Chapel Street, Dukinfield SK16 4DT 173 Ridge Hill Lane, Stalybridge SK15 1ES Tel: 07909 253569 OP D PD LDA MH SI YA Tel: 0161 338 7018 OP D PD LDA MH SI YA

ASPIRE TAMESIDE – VOLUNTEER CENTRE TAMESIDE SURECARE (STOCKPORT AND TAMESIDE) 95-97 Penny Meadow, Ashton-under-Lyne OL6 6EP Unit 3, Ground Floor, Orient House, Newton Street, Tel: 0161 339 2345 PD LDA SI YA Hyde SK14 4RY Tel: 0161 637 1914 OP D PD LDA MH SI YA COMFORT CALL TAMESIDE 51 Manchester Road, Denton, Manchester M34 2AF TAMESIDE ADULT SERVICES Tel: 0161 336 4753 OP D PD LDA SI YA AD Community Adults & Health Services Council Offices, Wellington Road, Ashton-under-Lyne OL6 6DL COURTYARD CONTINUING CARE LTD Tel: 0161 342 2400 OP D PD LDA MH SI YA Caroline House, 146 Audenshaw Road, Audenshaw M34 5HQ TAMESIDE ADULT SERVICES Tel: 0161 441 4630 PD LDA MH SI YA Ashton Primary Care Centre, 193 Old Street, Ashton-under-Lyne OL6 7SR CREATIVE SUPPORT – Tel: 0161 342 2400 OP D PD MH SI YA TAMESIDE DOMICILIARY SERVICE Hurst Meadow, Vicarage Crescent, TAMESIDE MENTAL HEALTH RECOVERY SERVICE Ashton-under-Lyne OL6 8DW Wilshaw House, Wilshaw Lane, Tel: 0161 343 8943 OP PD LDA MH YA Ashton-under-Lyne OL7 9QG Tel: 0161 343 8753 MH YA DIRECT CARE (TAMESIDE) Office Suites 5 and 6, Derek Ashton Court, 77 Mottram Road, Stalybridge SK15 2QP Tel: 0161 338 3666 OP D PD LDA MH SI

ELITE CARE SERVICES (UK) LTD 45 Knowl Street, Stalybridge SK15 3AW Tel: 0161 850 1556 OP D PD LDA MH SI

LAUREL BANK SUPPORT AT HOME Stockport Road, Gee Cross, Hyde SK14 5EZ Tel: 0161 368 3159 OP D

MEARS HOMECARE LTD Poppy House, 97 Turner Lane, Ashton-under-Lyne OL6 8SS Tel: 0161 308 3456 OP D PD LDA MH SI YA AD

MRL HEALTHCARE LTD 14 Warrington Street, Ashton-under-Lyne OL6 6AS Tel: 0161 393 3070 OP D PD LDA MH SI YA AD

Service User OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol and drugs

Advertisers are highlighted Visit www.carechoices.co.uk for further assistance with your search for care 15 Tameside care homes AUDEN HOUSE RESIDENTIAL HOME HATTON GRANGE 473 Audenshaw Road, Audenshaw, Oldham Street, Hyde SK14 1LN Manchester M34 5PS Tel: 0161 368 4484 OP D Tel: 0161 301 2424 OP D PD SI HILLTOP CARE SERVICES LTD BALMORAL CARE HOME 224 Mottram Road, Stalybridge SK15 2RY 29 Old Road, Mottram, Hyde SK14 6LN Tel: 0161 303 0878 LDA YA Tel: 01457 765879 OP HOLME LEA BEECHES, THE Astley Road, Stalybridge SK15 1RA Yew Trees Lane, Dukinfield SK16 5BJ Tel: 0333 999 8701 Advert page 14 OP D PD MH SI YA Tel: 0333 999 8701 Advert page 14 OP PD YA HURST HALL BOURNE HOUSE Kings Road, Ashton-under-Lyne OL6 9EG 12 Taunton Road, Ashton-under-Lyne OL7 9DR Tel: 0333 999 8701 Advert page 14 OP D PD YA Tel: 0161 330 7911 OP D PD MH SI KINGSFIELD CARE CENTRE BOWLACRE HOME Union Road, Ashton-under-Lyne OL6 9JF Elson Drive, Stockport Road, Hyde, Tel: 0333 999 8701 Advert page 14 OP D Stockport SK14 5EZ LAUREL BANK RESIDENTIAL CARE HOME Tel: 0161 368 2615 Advert page 14 OP D PD 21 Knott Lane, Gee Cross, Hyde SK14 5HZ CHARNLEY HOUSE Tel: 0161 368 4719 OP D SI Albert Road, Hyde SK14 1DH MILLBROOK CARE CENTRE Tel: 0161 368 4664 OP D SI Huddersfield Road, Millbrook, CLARKSON HOUSE RESIDENTIAL CARE HOME Stalybridge SK15 3ET 56 Currier Lane, Ashton-under-Lyne OL6 6TB Tel: 0333 999 8701 Advert page 14 OP PD SI Tel: 0161 308 4618 OP D MH OAKWOOD HOUSE CARE CENTRE DAISY NOOK HOUSE 400a Huddersfield Road, Millbrook, Bamburgh Drive, Ashton-under-Lyne OL7 9SX Stalybridge SK15 3ET Tel: 0333 999 8701 Advert page 14 OP D PD MH Tel: 0161 303 2540 OP D PD SI

EDEN HOUSE POLEBANK HALL RESIDENTIAL CARE HOME 2 Lawton Street, Droylsden, Manchester M40 2XP Stockport Road, Gee Cross, Hyde SK14 5EZ Tel: 0161 637 8661 PD LDA YA Tel: 0161 368 2171 OP D SI

FAIRFIELD VIEW CARE CENTRE SANDON HOUSE 88-90 Manchester Road, Audenshaw, Manchester M34 5GB Market Street, Mossley, Tel: 0161 370 6719 OP D PD SI Ashton-under-Lyne OL5 0JG Adverts inside front cover and outside back cover Tel: 0333 999 8701 Advert page 14 OP D

FIR TREES ST LAWRENCES LODGE Gorse Hall Road, Dukinfield SK16 5HN 275 Stockport Road, Denton, Manchester M34 6AX Tel: 0333 999 8701 Advert page 14 OP D PD YA Tel: 0161 336 2783 OP D PD MH SI

GREATWOOD HOUSE STALEY HOUSE CARE HOME Mancunian Road, Denton, Manchester M34 7GX Huddersfield Road, Stalybridge SK15 2PT Tel: 0333 999 8701 Advert page 14 OP D Tel: 0161 304 8939 OP D PD MH SI

Advertisers are highlighted 16 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Tameside care homes continued

SUNNYSIDE VICARAGE RESIDENTIAL CARE HOME, THE Sunnyside Road, Droylsden, Manchester M43 7QE 109 Audenshaw Road, Audenshaw, Manchester M34 5NL Tel: 0333 999 8701 Advert page 14 OP Tel: 0161 301 4766 OP D

SYCAMORES, THE YEW TREES Victoria Street, Newton, Hyde SK14 4DH Yew Trees Lane, Dukinfield SK16 5BJ Tel: 0333 999 8701 Advert page 14 OP D Tel: 0333 999 8701 Advert page 14 OP D PD MH SI Tameside care homes with nursing CARSON HOUSE CARE CENTRE LAKES CARE CENTRE, THE 30 Stamford Street, Stalybridge SK15 1JZ Off Boyds Walk, Dukinfield SK16 4TX Tel: 0161 338 6908 OP D PD Tel: 0161 330 2444 OP Adverts inside front cover and outside back cover DARNTON HOUSE NURSING HOME Darnton Road, Ashton-under-Lyne OL6 6RL MOSS COTTAGE NURSING HOME Tel: 0161 342 1300 OP D PD YA 34 Manchester Road, Ashton-under-Lyne OL7 0BZ Tel: 0161 343 2557 OP D PD DOWNSHAW LODGE Downshaw Road, Ashton-under-Lyne OL7 9QL PARKHILL NURSING HOME Tel: 0161 330 7059 OP D YA 319 Huddersfield Road, Millbrook, FIRBANK HOUSE Stalybridge SK15 3EP 24 Smallshaw Lane, Ashton-under-Lyne OL6 8PN Tel: 0161 303 8643 OP PD Tel: 0161 343 1251 OP D RIVERSIDE GUIDE LANE NURSING HOME Broomstairs Bridge, Manchester Road, 232 Guide Lane, Audenshaw, Manchester M34 5HA Hyde SK14 2DE Tel: 0161 335 9989 OP PD YA Tel: 0161 366 0600 OP D PD LDA MH YA

HYDE NURSING HOME STAMFORD COURT Grange Road South, Gee Cross, Hyde SK14 5NB Astley Road, Stalybridge SK15 1RA Tel: 0333 999 8701 Advert page 14 OP D PD YA Tel: 0333 999 8701 Advert page 14 OP D PD YA

KINGS PARK NURSING HOME THORNCLIFFE GRANGE Kings Road, Hurst Cross, Ashton-Under-Lyne OL6 8EZ 2 Windmill Lane, Denton, Manchester M34 3RN Tel: 0161 343 4733 OP D YA Tel: 0161 320 0740 OP

WHAT ARE THE CARE OPTIONS? HOW WILL I KNOW WHICH TO CHOOSE? VISIT THE NEW CARE SELECT WEBSITE WWW.CARESELECT.CO.UK

CALL CARE SELECT FOR MORE INFORMATION: 0800 389 2077

Advertisers are highlighted Visit www.carechoices.co.uk for further assistance with your search for care 17 Index A F Able Care and Fairfield View Care Centre 16 Support Services Ltd 15 Firbank House 17 Affinity Trust – Domiciliary Care Agency Fir Trees 16 – Tameside 15 Aspire Tameside – Volunteer Centre Tameside 15 G Auden House Residential Home 16 Greatwood House 16 Guide Lane Nursing Home 17 B H Balmoral Care Home 16 Hatton Grange 16 Beeches, The 16 Hilltop Care Services Ltd 16 Bourne House 16 Holme Lea 16 Bowlacre Home 16 Hurst Hall 16 C Hyde Nursing Home 17 Carson House Care Centre 17 K Charnley House 16 Kingsfield Care Centre 16 Clarkson House Residential Care Home 16 Kings Park Nursing Home 17 Comfort Call Tameside 15 Courtyard Continuing Care Ltd 15 L Creative Support – Lakes Care Centre, The 17 Tameside Domiciliary Service 15 Laurel Bank Residential Care Home 16 Laurel Bank Support at Home 15 D Daisy Nook House 16 M Darnton House Nursing Home 17 Mears Homecare Ltd 15 Direct Care (Tameside) 15 Millbrook Care Centre 16 Downshaw Lodge 17 Moss Cottage Nursing Home 17 MRL Healthcare Ltd 15 E Eden House 16 O Elite Care Services (UK) Ltd 15 Oakwood House Care Centre 16

18 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Index continued P Sunnyside 17 Surecare (Stockport and Tameside) 15 Parkhill Nursing Home 17 Sycamores, The 17 Person Centred Care Services Ltd 15 Polebank Hall Residential Care Home 16 T Tameside Adult Services 15 R Tameside Mental Health Recovery Service 15 Riverside 17 Thorncliffe Grange 17 S Sandon House 16 V Staley House Care Home 16 Vicarage Residential Care Home, The 17 Stamford Court 17 State of The Art Care Solutions Ltd 15 Y St Lawrences Lodge 16 Yew Trees 17

Other advertisers

Care Choices Website 8, 12, 14 Meridian Healthcare Ltd 14

Care Select 4, 10, 17

Care Choices Limited has taken every care to ensure that the information contained in this Directory is accurate. The company cannot accept responsibility for any errors or omissions or if a home varies from the facilities listed either in an advertisement or the indices. Care Choices Limited does not endorse or support any particular institution included in the Directory. © 2015/16 Care Choices Limited. Care Choices Limited reserves all rights in the titles Care Choices and HOMES Directories and their design. Care Choices™ is a trademark of Care Choices Limited. ISBN 978-1-910362-73-0 Ref. No: 4001/Tameside3/1215. Reproduction of any part of this publication in any form without the written permission of Care Choices Limited is prohibited. This publication is available free of charge from Tameside Metropolitan Borough Council. Published by: Care Choices Limited, Valley Court, Lower Road, Croydon, Nr Royston, Hertfordshire SG8 0HF. Tel: 01223 207770. Publisher: Robert Chamberlain. Director of Sales: David Werthmann. Head of Editorial: Emma Morriss. Editor: Angharad Jenkins. Content Editor: Emma Cooper. Regional Team Manager: Russell Marsh. National Sales Manager: Paul Leahy. Senior Sales Executives: Mark Dalton, Debbie Feetham, Elaine Green, Vanessa Ryder. Director of Creative Operations: Lisa Werthmann. Studio Manager: Jamie Harvey. Designer: Holly Cornell. Creative Artworkers: Gemma Barker, Bobbie Johnson. Distribution: David Mulry.

Visit www.carechoices.co.uk for further assistance with your search for care 19 CARE CENTRES SPECIALISING IN QUALITY CARE FOR PEOPLE WITH DEMENTIA IN TAMESIDE The Coniston Suite The Elms at at

Dukinfield Audenshaw

The Coniston Suite and The Elms have both recently opened and are brand new dedicated dementia care facilities aimed at raising the bar when it comes to the quality of dementia care and dementia care facilities in Tameside. The Coniston Suite at The Lakes which opened in January 2013 and The Elms at Fairfield View which opened in October 2012 are the result of in depth research undertaken to create the provision of good practice and a high quality service that will enrich the lives of people with dementia in Tameside.

The most

important thing for us is maintaining and “ “ promoting the dignity, comfort and safety of our residents.

A Commitment to Excellence in Dementia Care

“The organisation which handles residential and nursing care, must be one of the most professionally run operations of its kind in the UK.” Investors in People

Striving for perfection. Achieving excellence

Coniston/Elms.indd 1 11/11/2014 11:16