HSL moves us all
Helsingin seudun liikenne -kuntayhtymä HSL moves us all
HSL provides extensive transport options and creates conditions for a viable and pleasant Helsinki region. What does HSL do?
• Is responsible for the preparation of the Helsinki Region Transport System Plan (HLJ). • Plans and organizes public transport in the region and works to improve its operating conditions. • Procures bus, tram, Metro, ferry and commuter train services. • Approves the public transport fare and ticketing system as well as public transport fares. • Is responsible for public transport marketing and passenger information. • Organizes ticket sales and is responsible for ticket inspections. Cooperation area and expansion of HSL
6 founding municipalities: Helsinki, Espoo, Kauniainen, Vantaa, Kerava and Kirkkonummi.
Sipoo from the beginning of 2012.
According to its charter, HSL may expand to cover all 14 municipalities in the Helsinki region. Our strategic goals
HSL provides extensive transport options and creates Basic task conditions for a viable and pleasant Helsinki region
Stakeholder Target 2018 Strategic goals expectations
1. Helsinki region has a well-functioning transport system. Owner municipalities
2. HSL provides its customers with high-quality, cost-efficient Helsinki region has and reasonably priced public transport services. Customers the most efficient
transport system 3. HSL promotes low-emission transport choices. Business and the most and industry satisfied users of 4. HSL is an active player in the field of transport policy. Operators public transport in
Europe 5. HSL’s operations support its owner municipalities’ and the region’s development targets. Civic organizations
6. HSL has a motivated and competent staff. State administration Number of public transport passengers 2011–2012, million Boardings on public transport vehicles Whole Share of HSL 2012 HSL 2011 Finland 2011 HSL 2011 Buses 176.7 172.5 346.8 50 % Metro 62.2 61.5 61.5 100 % Trams 57.2 53.7 53.7 100 % Commuter trains 47.2 46.6 68.4 68 % Ferrie 1.6 1.7 1.7 100 % s Total 344.9 335.9 532.1 63 %
Sources: HSL’s passenger number statistics and Public Transport Market Share Statistics 2011 Development of PT
The share of public transport of the motor Journeys made by the metropolitan vehicle journeys made by the metropolitan area residents by car and public area residents within the metropolitan area. transport in the metropolitan area. Organization of Helsinki Region Transport HSL’s operating income 2013 Total EUR 588.0 million Ticket revenue Other income 2.0 % Government subsidies for public transport 1.0 %
Helsinki internal 23.2 %
Regional tickets Ticket revenue Municipal 17.8 % 47.4 % contributions 49.6 % Espoo internal 2.5 % Vantaa internal 1.8 % Extended regional tickets 1.8 % Kirkkonummi internal 0.1 % Kerava-Sipoo internal 0.1 % Kauniainen internal 0.02 % Metropol 0.1 % HSL’s operating expenses 2013 Total EUR 586.5 million
Rents 0.7 % Operating Other purchases of services 4.4 % costs
Infra services 11.8 %
Other expenses 0.7 % Bus services 53.8 % Personnel expenses 2.9 %
Train services Operating costs 11.9 % 79.5 % Tram services 8.5 % Metro services 4.2 %
Ferry services 0.7 %
Metropol 0.3 % HSL’s investments 2013 Total EUR 18.0 million
IT €1.55 million Customer applications €0.40 million 8.6 % 2.2 %
Travel Card system (current) €0.83 million 4.6 %
Information systems €1.67 million 9.3 %
Other IT investments €0.82 million 4.5 %
TIS 2014 Other procurements €12.53 million 69.6 % €0.20 million 1.1 % Public transport purchaser-provider model
Ferry services Bus services (HKL/SLL) (Bus operators)
Trams and Commuter trains Metro (VR) (HKL) Change in the number of boardings 2011–2012
Million boardings
FS 2012 2011 Change Change%
Buses 176.7 172.5 4.2 2.4 % Metro 62.2 61.5 0.7 1.2 % Trams 57.2 53.7 3.5 6.6 % Commuter trains 47.2 46.6 0.6 1.3 % Ferry 1.6 1.7 -0.1 -2.1 %
Total 344.9 335.9 8.9 2.7 % Routes and number of departures 2012
Routes and number of departures on one weekday
Routes Departures
Buses 296 21,137 Metro 2 497 Trams 12 2,495 Trains 14 871 Ferry 2 72
Total 326 25,072 Number of vehicles 2012
Buses 1,345 Metro trains units 54 Trams 132 Commuter train units 106 Ferries 4
Total 1,641 Overall grade to HSL’s public transport services by mode of transport 2011–2012
Passengers are increasingly satisfied with commuter train services.
In late 2012, problems caused by the installation of a new control system affected passengers’ rating of the Metro services. Reliability of operation 2011–2012
The percentage share indicates the share of services operated out of planned services.
The reliability of commuter train services improved significantly from the previous year. Safety 2011-2012
In its customer satisfaction survey, HSL seeks passengers’ opinions also on the level of order and safety on public transport.
Ferry and bus services are considered the safest modes of transport. Fare dodging 2011–2012
Ticket inspections were clearly more effective. On average, 3.2 percent of the inspected passengers were traveling without a valid ticket.
This is down 0.4 percentage points from the previous year. CO2 emissions 2011–2012
Emissions from bus services have decreased on target thanks to new vehicles and the use of biofuels.
The Metro and trams started to run on electricity produced by hydropower.