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Gapura Company Profile GAPURA OVERVIEW Profile Ground Handling : - More than 55 Airports in Indonesia - 80 Mio+ Passanger globally - More than 50 Airlines customers (national & international) Warehousing & Cargo Handling : BUSINESS - Experts in Air Cargo Handling PORTFOLIO - 99,99% rate of Cargo Handling Performance - Certified and Professional staff Other Services: - JOUMPA Airport VIP Service - Aviobridge Operator - Airport Lounge - Aviation Security and Flight Approval Vision To be a Leading Strategic Partner of Aviation Industry in Ground Handling and its Related Services. Mission To Provide Reliable Ground Handling and its Related Services in Creating Added Value for Customers and Other Stakeholders. Legal Aspect & 1. Cargo and Mail Handling Government Regulation 2. Aircraft Handling on The Ground Gapura has accomplished 3. Passenger and Government’s requirement, Baggage Handling certified by The Ministry of 4. Warehousing Transportation and assigned to operate related activities service of airport, as follows: Our Network : more than 55 major airports in Indonesia Our Customers (alphabetical) Our Customers (alphabetical) Our Network Serving in more than 55 Major Airports in all over Indonesia On Time Performance 99,67 % rate of On Time Perfomance at all branches in 1 Year Baggage Handle more than 50 million baggage each Operational year Performance Passenger 2019 Help more than 67 million passengers N/B each year Production Flight Handle over 264.000 Narrow W/ Body Flights in 1 year B Production Flight Handle over 20.795 Wide Body Flights in 1 year Commitment IATA Ground Handling Partnership Validity : 1. HDQ & CGK = until September, 22nd 2022 2. DPS = until Agustus, 28th 2021 3. RA 3 = RA 3 = until May, 14th 2022 Organization and Management (ORM) Load Control (LOD) Passenger and Baggage Handling (PAB) Aircraft Handling and Loading (HDL) RA 3 Aircraft Ground Certification Movement (AGM) rd 3 Renewal IATA Cargo and Mail Safety Audit For Ground Operation Handling (CGM) (ISAGO) Ground Handling GROUND HANDLING 1. Representation, 6. Support Administration, & 7. Security Supervision Services 8. Aircraft 2. Passenger 5. Cargo & Mechanic Services Mail Servies *On Request 3. Ramp 4. Load Control, Communication & Refer to SGHA 2008 Services Flight Operation Based on global service standards: Experienced in handling IATA (International Air all type of aircrafts: Transport Association) commercial, cargo, private jets, and VVIP flights for heads of state Our client’s success Deliver a high-quality is our success: service that trusted by: Strive to be the best Ground National and International service provider in the Airlines eyes of our clients Handling Airlines served: More than 50 Types of handling: customers, national and Un-schedule/Charter/Adhoc international flight, Low Cost Carrier handling, Premium handling, and VVIP handling Ground Handling Ground Support Equipment Gapura’s commitment to preserving nature is reflected in the investment of modern GSE equipment with environmentally-eco friendly technology in the form of large tonnage equipment that meets Euro 3 emission standards, and small tonnage electric equipment that is powered by pollutant-free or zero-emission batteries. Modernization of GSE also enhances operational & cost efficiency Cargo Handling & Warehousing Our Warehouse Customers (alphabetical) Cargo Handling & Warehousing • Freight Handling (On/Off Airport) • Call Center and Airline • Mail Handling Customer Services • Document Handling (Import/Export) • Special cargo handling • Avsec & CCTV monitoring • Warehousing • Freighter Ramp Services/Transportation • Rush Handling • Cold Storage Handling • Operate 24H/7Days • Strong Room 1 • 2 Dangerous Goods Rooms • Designed to guarantee • AVI Room (Live Animal Room) 2 safety and security • Special Load handling • Cargo Insurance (Export- • RA-3 Certified from EU Import) 3 Regulation 185/2010 Cargo Handling & Warehousing • We safely handle goods, mail and documents; starting from the receipt and acceptance to the delivery for incoming and outgoing cargo. • Full accordance with International Civil Aviation Organization (ICAO) and International Air Transport Association (IATA) regulations. “Strategic location” Total 3 Warehouses: 8,936 m2 • Integrate a bonded warehouse zone • Dangerous goods acceptance area with specially designed storage facilities. • Our warehouses are equipped with Dulal View X-ray scanning systems, digital scales. • Web-based security cameras (CCTV) to provide maximum security GAPURA WAREHOUSE 1. Cargo building 510 Domestic 2. Cargo building 511 Export 3. Cargo building 540 Import Security at GAPURA’s Warehouse Web-based security cameras (CCTV) to provide maximum security 10 units CCTV at Export Warehouse 20 units CCTV at Import Warehouse 4 units CCTV at Domestic Warehouse Length of Recording = 90 Days Freighter Handling Experienced Chopper Freighter Handling Experienced Heavy Cargo (90 tons) Other Services Airport VIP Service Provides an additional Passenger and Baggage Service with convenient, comfortable and memorable experience during departure and arrival as well as on transfer in more than 55 Airport Nationally. Services Fast Track Meet & Transfer Baggage Transportatio Greet Delivery n Other Services We make available Airport Lounges in selected airports to provide Airport guests with a more relaxing atmosphere, more spacious seating Lounge and fast wi-fi access as well as quality food and beverages; all to ensure an enhanced experience for passengers. ​ Various aviation security services and additional security service Aviation explosive trace detection in Soekarno – Hatta International Airport Security and I Gusti Ngurah Rai International Airport. Flight We can help you in the handling of Flight Approval clearances in Indonesia, including: Diplomatic Clearance, Security Clearance, Approva and Local Slot Time. l Gapura Training Center has received recognition in the form of certification from the Directorate General of Civil Aviation, Ministry of Transport of the Republic of Indonesia, for the following courses: • Ground Support Equipment Operators (CASR Part 139) • Safety & Security of Dangerous Goods Transportation (CASR Part 92) Learning Center As part of our commitment to providing world-class services, we have opened a training center that fully complies with international aviation industry standards: 1. Aircraft Service Course 2. Cargo Handling Course Aviobridge Operator Aviobridge Operator Gapura employs highly trained and certified personnel to operate aviobridge at several airports such as: Jakarta (CGK) Palembang (PLM) Soekarno - Hatta International Sultan Mahmud Badaruddin II Airport International Airport Lampung (TKG) Pekanbaru (PKU) Raden Inten II International Sultan Syarif Kasim II International Airport, Tanjung Karang Airport Medan (KNO) Padang (PDG) Kualanamu International Airport Minangkabau International Airport Jambi (DJB) Pontianak (PNK) Sultan Thaha Airport Supadio International Airport Pangkal Pinang Aceh (BTJ) (PGK) Depati Amir Airport Sultan Iskandar Muda International Airport Flight Clearance Flight Clearance Arrangement Aviation licensing services for non-scheduled flights from overseas, such as permission: • Overflying • Landing and / or • Remain overnight (RON) In the territory of Indonesia. The flight permit is valid for one flight according to agreed routes and schedules Line Maintenance (Joint Operation with GMF AeroAsia) GMFAA State of The Art Facility Up-to-date Facilities Hangar 1 Hangar 2 Hangar 3 22,000 m2 23,000 m2 23,000 m2 equipped with a purpose dedicated to minor dedicated for Airbus A330 built docking platform for maintenance inspections series and equipped with a Hangar 4 heavy maintenance of up to A Checks. purpose built docking platform wide-body aircraft. for heavy maintenance. GMF Fourth hangar has the capacity to accommodate up to 16 narrow body aircrafts undergoing maintenance at the same time, while 1 line is dedicated for aircraft painting. 66,940 m2 Of built-up floor space & hangars OURGMFAA CORE Core COMPETENCIES Competencies Line Maintenance Base Maintenance Component Maintenance Engine & APU Maintenance Cabin Maintenance Material & Logistics Services Engineering Services Learning Services Achievements Awards received on 2016 Rewards and Recognitions KLM Royal Dutch Airlines • Appreciation to ‘Great Support during Audit from DGCA with result NIL Finding’ (DPS) Korean Airlines • Certificate of ‘Zero Incident/Accident June 2013 – June 2016′ (DPS) • Certificate of ‘Excelent Security Performance for 5 Years’ (DPS) Japan Airlines • Commendation ‘No Ramp Incident for 21 (twenty one) consecutive years’ (CGK) Royal Brunei Airlines • Commendation letter of Ground Handling Agent for Excellent Services Performances and minimizing irregularities (CGK) • Commendation letter of Ground Handling Agent for on time performance record and 2 years ramp accident free (CGK) Awards Received On 2017 Japan Airlines • Commendation for highly performance of service provided to Japan Air Self Defense Force (JASDF) for Japan Prime Minister Flight Mission (HLP) • Commendation No Ramp Accident for 21 years (CGK) Korean Air • Appreciation for Outstanding Performance (CGK) Thai Airways • Best Ground Handling Performance for the year of 2017 Air China • Appreciation for outstanding during handling VVIP (CGK & SOC) China Southern Airlines • Appreciation for best performance Handling during Mount Agung Eruption in Bali (DPS) Awards Received On 2018 Qatar Airways • Platinum Awards of the Month and 8th Continuity Platinum Award
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