City of Helsinki

Annual Report 2009 Matti Tirri Publisher: Helsinki City Administration Centre City ofHelsinki Brief facts aboutHelsinki Rapport annuel dumaire deHelsinki Bericht desOberbürgermeisters Financial statements 2009 City planningandreal estate Cultural andpersonnelaffairs Social affairs andpublic health Public works andenvironmental affairs The Mayor’s sector Development inthehandsofCityCouncil A message from theMayor Contents: Graphic design& layout:InnocorpOy Printers: Newprint2010 n ISSN 1237-5063 n Photographs: Helsinki CityPicture Archives n ISBN 978-952-223-642-5 n Translations: Translatinki Oy n Cover photo:KimmoBrandt 26 25 24 23 22 16 14 12 10 8 6 4 3 A message from the Mayor

he global economic recession plan for the three municipalities. The had a strong impact on munic- vacated port areas near the city centre ipal finances in 2009. After a are now in the successful initial stag-

T Pertti Niso n e few years of positive development es of being transformed into distinc- in tax revenues, they showed a weak tive residential zones. A strong focus development in 2009. on the development of public trans- Despite a weakened revenue base, port continued. Quarrying work for the Helsinki decided, unlike many oth- west metro commenced in autumn er municipalities, to refrain from mak- 2009. ing any sudden cuts in its operating Concrete results were achieved in expenses in 2009. This was regard- regional cooperation, along with the ed as a recovery solution and as part establishment of two joint municipal of supporting the national economy. authorities in June 2009. The Helsin- Investments were kept at planned ki Regional Transport Authority (HSL) high levels and the resulting financing and the HSY Helsinki Region Envi- gap was balanced by the City taking ronmental Services Authority started on an increased debt. operations at the beginning of 2010. In Knowing that the City of Helsinki’s December, the State and the Helsinki loan portfolio would not increase any Metropolitan Area municipalities com- further after 2012 provided the start- pleted their long negotiation process ing point for the decisions made on by signing a letter of intent, the objec- the budget for 2010. The drop in tax tive of which is to improve employ- revenue must be recouped during ment opportunities for immigrants. 2010–2012. The 14 Helsinki region municipali- trial Design (Icsid) appointed Helsinki In spring 2009 the new City Coun- ties approved a shared vision accord- to be the World Design Capital 2012. cil, which started its four-year term at ing to which the region will be devel- In addition to the Helsinki Metropolitan the beginning of 2009, approved the oped. The pros and cons of the Area cities and the City of Lahti, this first strategy programme covering the possible merger of Helsinki and Van- broad partnership project also involves entire term. The strategy programme taa as well as the two-step region- participation by the State, commerce presents the major objectives, devel- al administration of the 14 municipali- and industry and the higher education opment objects and measures car- ties are investigated in reports that are sector as well as various organisations ried out when organising services. The scheduled to be completed by the end in the design field. The position of new strategy programme functioned of 2010. World Design Capital will bring a large as a basis for preparing the budget for In the latter part of the year, the number of design events to the Hel- 2010. wellbeing of Helsinki’s residents was sinki region and provide international Helsinki will have good opportuni- threatened by the influenza pandemic. visibility. It will be a fitting complement ties to offer a large variety of housing Fortunately, the fatality rate was less to the array of events organised for our solutions to the growing population severe than expected. By the end of jubilee year in 2012 when the City of over the coming years. The planning of 2009, a total of 200,000 Helsinki resi- Helsinki will celebrate 200 years as the the Östersundom major district, which dents had received immunisation. capital of our country. n was annexed to Helsinki at the begin- The best news of 2009 was ning of 2009, has been started, and received in November, when the Inter- Jussi Pajunen the objective is to create a joint master national Council of Societies of Indus- Mayor

Annual Report 2009 n City of Helsinki 3 Development in the hands of the City Council

nder the division of powers the 85 members of which are elected between central and local gov- by direct popular vote every four years. Uernment in Finland, municipal- The City Council elects its own Chair ities enjoy autonomy in the adminis- and two Deputy Chairs, the members tration of many of their affairs. Certain of the City Board as well as the mem- basic tasks are stipulated in the Local bers of the various committees in pro- Government Act, and in addition to portion to the relative strengths of the these, municipalities may voluntar- various parties represented on it. The ily assume others. The only way in other main tasks of the City Council which the tasks entrusted to munici- include deliberating budgets and bal- palities can be altered is by amending ancing accounts, in addition to setting the Local Government Act or by special the general goals to be striven for by legislation. the City. Chairman of the City Council The City Council meetings are open Otto Lehtipuu The City Council to the public and media, if not other- Green The most important decision-making wise decreed by the Council on special body in Helsinki is the City Council, occasions.

City Council 2009

City Council 2009

First Deputy Chairman 85 members representing the following political parties: Harry Bogomoloff • National Coalition • Left Wing Alliance 7 • Christian Democrats 2 Conservative (Conservative) 26 • Swedish People’s Party 5 • Communist Party of Finland • Green League of Finland 21 • True Finns Party 4 (Unity) 1 • Social Democratic Party 16 • Centre Party 3

City Board 2009 Auditor

15 members representing the following political parties: Auditor Committee • National Coalition (Conservative) 5 • Green League of Finland 4 Audit Department • Social Democratic Party 3 • Left Wing Alliance 1 Second Deputy Chairman • Swedish People’s Party 1 Rakel Hiltunen • Centre Party 1 Social Democrat

29 committees with 9–13 members each; selected by City Council

4 City of Helsinki n Annual Report 2009 City Board Mayor and Deputy Mayors The City Board is responsible for The Mayor and the four Deputy May- ■■ administration and financial ors are each responsible for distinct management sectors of work and report to the City ■■ preparatory processing of business Board. They follow activities in their to be dealt with by the City Council respective segments and oversee the ■■ implementation of Council implementation of decisions. They decisions are also responsible for preparato- ■■ examining the legality of Council ry processing of business within their decisions remits and for reporting to the City The fifteen members of the City Board Board on these matters. n are elected by the City Council for two- year terms and in proportion to the Council’s political composition. Chairman of the City Board Risto Rautava Conservative

Departments and Offices

Deputy Mayor for public works Mayor and environmental affairs First Deputy Chairman

• Administration Centre • City Transport Arto Bryggare • Audit Department, General Administration • Construction Services Social Democrat • Economic and Planning Centre • Environment Centre • Financial Management • Fire and Rescue Department • Helsinki Energy • Helsinki Wholesale Market • Helsinki Water • MetropoliLab • Port of Helsinki • Palmia • Public Works Department • Supplies Department

Deputy Mayor for social affairs Deputy Mayor for city planning and public health and real estate

• Social Services Department • City Planning Department • Health Centre • Building Regulation Department • Housing Production Bureau • Real Estate Department Second Deputy Chairman Mari Puoskari Green Deputy Mayor for cultural and personnel affairs

• Finnish Adult Education Centre • Helsinki Urban Facts • Swedish Adult Education Centre • Helsinki Zoo • Bureau of the Helsinki Philharmonic Orchestra • Human Resources Department • City Art Museum • Human Resources Department Service • City Library • Occupational Health Centre • City Museum • Sports Department • Cultural Centre • Youth Department • Educational Department

Annual Report 2009 n City of Helsinki 5 1-tasonThe Mayor’s otsikko sector tähän

Helsinki’s recovery measures The recession decreased the Port of The effects of the global economic Helsinki’s unitised cargo traffic by more recession were also clearly evident in than 20 per cent. In the latter part of

Pertti Niso n e the municipal finances in 2009. After 2009, cargo traffic picked up again. A a few years of positive development new record was established in passen- in tax revenues, they showed a weak ger traffic. The Port of Helsinki’s turn- development in 2009. In Helsinki, the over was smaller than in the previous accrued amount of tax revenue was year. The surplus before reserves was clearly less than anticipated. EUR 3.4 million. Investments were sig- Unlike many other municipali- nificantly smaller than in the previous ties, Helsinki decided to refrain from year. making any sudden cuts in its oper- The Financial Management Serv- ating expenses. This was regarded ices (Talpa), which started as a public as a recovery solution and as part of utility at the beginning of 2009, pro- Mayor of Helsinki supporting the entire national econ- vides financial and pay-roll manage- Jussi Pajunen omy. Operating expenses exclud- ment services to the City of Helsin- ing municipal enterprises grew less ki. Its turnover was EUR 24.4 million. • General planning and management than in the previous year, but the • Budget and financial planning increase was, nevertheless, about Growth and cooperation • Accounts 6.5 per cent. The drop in tax revenue The City Council started its four-year • Internal auditing and the growth of operating expens- term at the beginning of 2009. The • International affairs es changed the financial balance, strategy programme for 2009–2012 • Information services and promotion of tourism which was rectified by increasing the approved by the City Council func- • Energy supply loan. As a recovery measure, invest- tioned as a basis for preparing the • The Port of Helsinki: harbour services for ments were also kept at the planned budget for 2010. freight and passenger traffic high level. A Group Section was established • Water supply and sewage treatment in the City Board to rationalise Group Financial development of steering. The Group Section came public utilities into operation at the beginning of Key figures Helsinki Energy’s turnover was 2009. The entire city enhanced by the impact that Changes in the municipal division Expenditure, EUR million 5,733.1 increased fuel prices had on heat of Sipoo, the City of Vantaa and the tariffs and by increased sales of City of Helsinki came into effect at The Mayor’s sector heat. Wholesale sales of electricity the start of 2009. The new districts Operating income, EUR million 960.6 decreased, but retail sales grew. The that have been annexed to Helsinki Operating expenses, EUR million 669.8 result before appropriations was EUR are Östersundom, Ultuna, Karhusaari Operating expenses/inhabitant, EUR 1,149 246.9 million. The majority of invest- (Björnsö), Talosaari (Husö) and Sal- ments concerned the district heating menkallio (Sundberg). Investments, EUR million 181.7 plants and network. Helsinki, Espoo, Vantaa, Kauniai- Personnel 2,621 Helsinki Energy has drawn up a nen, Kerava and Kirkkonummi estab- Of the entire personnel, % 6.5 development plan for a carbon neu- lished a joint municipal authority for tral future. The plan examines options public transport named the Helsinki for attaining the City Council’s energy Regional Transport Authority (HSL). policy objectives and estimates the The water and wastewater treat- effect the measures will have on car- ment systems of the Cities of Hel- bon neutrality. sinki, Espoo, Vantaa and Kauniainen Helsinki Water’s turnover was as well as the waste management enhanced by an increase in water and systems of the Helsinki Metropoli- wastewater duties. Sales of water tan Area Council (YTV) were incor- to Helsinki slightly decreased, while porated into those of the HSY Hel- sales to neighbouring municipalities sinki Region Environmental Services grew. The surplus before reserves Authority. The joint municipal author- was EUR 8.6 million. Helsinki Water ities started operating at the begin- mainly invested in the renovation of ning of 2010. the water supply networks and the construction of regional networks.

6 City of Helsinki n Annual Report 2009 1-tason otsikko tähän

Helsinki put on the world map ropolitan Area has been developed maa at the beginning of 2011 will cre- The International Council of Societies as a place of study in the Opiske- ate good preconditions for the devel- of Industrial Design (Icsid) appoint- lijametropoli Student City project. opment of the region’s land use, ed Helsinki as World Design Capital Employment opportunities for inter- housing and traffic. for 2012. The application was drawn national higher education students Helsinki, Espoo, Vantaa and the up together with the other Metropol- are promoted in the Valoa project. State drafted a letter of intent in itan Area Cities, the City of Lahti and The Helsinki Metropolitan Area Cit- order to improve the integration of the State. Wide-ranging cooperation ies, higher education institutions and immigrants and their employment with enterprises and higher education the State have implemented a joint opportunities. institutions also took place behind the research and cooperation programme. In autumn 2009, Helsinki and Van- scenes. “Helsinki – the Business Friend- taa started investigating the pros and The title of World Design Capi- ly Partnership Project 2008–2010” cons of the possible merger of the tal will give the Helsinki region inter- is working on the following themes: cities. At the same time, an inves- national visibility. In 2012 Helsinki simplifying the permit process for tigation into the two-step region- will also host the European Athletics event organisers, linking the City’s al administration for the 14 Helsinki Championships. departments to information provi- region municipalities was initiated. Helsinki was a cooperation partner sion services concerning enterprise Both reports will be completed by in the Ateneum Art Museum’s Picas- establishment as well as the small the end of 2010. so exhibition, which attracted more and medium-sized enterprise location than 300,000 visitors. In August 2009 process. The Baltic Sea is close Jätkäsaari was the venue for the larg- Helsinki’s economic and industrial to our hearts est paying rock event in the Nordic policy received considerable interna- By participating in the preparation of Countries. The audience numbered tional acknowledgement, when Hel- the EU’s Baltic Sea strategy, Helsin- 85,000. sinki came out top in the European ki promoted its European-level spear- Cities Entrepreneurship Ranking sur- head projects: the implementation of A pleasing travel destination vey, which studied cities’ attitudes the Rail Baltica train connection, joint The recession reduced the amount of towards enterprises. marketing for the Baltic Sea Region business travellers’ overnight stays and the building of the region’s iden- in Helsinki by about 14 per cent, but A shared vision tity as well as the control of water overnight stays for leisure purpos- for the entire region pollution in the Baltic Sea. es grew by about two per cent. The The Helsinki Metropolitan Area coop- The St. Petersburg and Helsinki number of cruise visitors to Helsinki eration agreement 2009–2012 deep- cooperation protocol 2010–2012 was remained at the record high level of ens strategic cooperation, intensi- signed in conjunction with the open- the previous year. fies cooperation between the Helsinki ing ceremony of the Helsinki Centre The number of international con- region and the State, and develops office in St. Petersburg. The meas- gresses decreased, but the number ownership steering. The Helsinki Met- ures contained in the protocol are of congress participants remained at ropolitan Area Coordination Group has carried out with the assistance of a good level. become an important regional actor. the Helsinki Centre’s partners and The Helsinki City Tourist and Con- The Helsinki Metropolitan Area Advi- the Ministry for Foreign Affairs of vention Bureau’s main information sory Board revised the Helsinki Met- Finland. point was opened in April after being ropolitan Area strategy in November. In 2009, Helsinki presented fully renovated. In August a new In accordance with the shared itself in Washington D.C. and Chica- mobile “Info Container”, from which vision approved by the 14 Helsin- go. In spring 2009, the St. Peters- Helsinki Helpers provide tourists with ki region municipalities, the Helsin- burg Days were celebrated in Helsin- information, came into use. ki region is a world-class business ki. Amongst the major international At Helsinki–Vantaa Airport, a and innovation centre whose suc- events in which Helsinki was repre- regional tourist information point cess is based on science, art, creativ- sented were the European Business operated by Helsinki Travel Marketing ity, learning ability and good services. Leaders Convention and the annu- Ltd was opened. The region’s coherent urban structure al meeting of the International Press is based on good public transport con- Institute. n Close connections with nections. It has versatile, eco-efficient enterprises and students and low carbon systems. There is a Helsinki promotes cooperation network of distinctive centres around between the regions and higher edu- the region’s compact core area. cation institutions through the interna- The merging of the Uusimaa tional Pure project. The Helsinki Met- Region and the Region of Itä-Uusi-

Annual Report 2009 n City of Helsinki 7 Public works and environmental affairs

Towards regional transport Square was closed for three months for The reorganisation of the Helsin- repair work. ki region’s public traffic, which started

Pertti Niso n e in 2006, was completed in 2009. Hel- Construction Services sinki, Espoo, Vantaa, Kirkkonummi, Ke- initiated operations rava and Kauniainen established a joint At the beginning of 2009, a new depart- municipal authority for public transport ment, Construction Services, launched named the Helsinki Regional Transport operations. Construction Services pro- Authority (HSL), where the HKL’s pub- vides services in the construction sec- lic transport planning and ordering oper- tor, environmental management and ations and the Helsinki Metropolitan logistics primarily to the City of Helsinki Area Council’s (YTV) Transport Depart- Group. The main customers are the Pub- ment were transferred. HSL is respon- lic Works Department, the Real Estate sible for the planning and marketing of Department, Helsinki Water, Helsinki Deputy Mayor the region’s public transport, the order- Energy, Port of Helsinki, HKL, Palmia, Pekka Sauri ing of public transport services, the the Social Services Department, the travel card system and the inspection Health Centre, the Education Depart- • Public transport services of tickets. ment and the Sports Department. Since • Municipal engineering and The demand for public transport the beginning of 2010, Construction maintenance services grew in Helsinki. The share of pub- Services has used the name Stara in • Environmental affairs lic transport in traffic to the city centre their operations. • Fire and rescue services decreased from the previous year, but In July 2009, Palmia launched trans-

the share of public transport in cross- port services for special groups togeth- Key figures city traffic continued growing. The er with the Social Services Department. Operating income, EUR million 697.0 underground plan that was the precon- This activity became fully established Operating expenses, EUR million 790.6 dition for carrying out the west metro in autumn 2009. The City of Helsinki’s was sanctioned by law. Quarrying work services for meals at home were trans- Operating expenses/inhabitant, EUR 1,356 for the west metro began in Ruoholahti. ferred to Palmia, and a new production Investments, EUR million 186.8 In November 2009, the most severe line was constructed for cold meals in Personnel 6,359 accident in the history of the Helsinki Pakkala. In December 2009, an alarm metro took place, when the main water centre and security services were cre- Of the entire personnel, % 16.0 pipe by the metro station at Central ated as new services in the home care Railway Station Square burst and about sector. 10,000 cubic metres of water flooded to the metro station and into the met- Construction in new areas ro. Rescue operations were carried out Streets and parks were built at record effectively. Special traffic arrangements speed in vacated port areas in Jätkäsaari were instigated for two days, but the and Kalasatama. In Jätkäsaari, the metro station at Central Railway Station Crusell bridge and the Saukonpaasi area Mari Ho h tari

8 City of Helsinki n Annual Report 2009 were constructed, and the Länsilink-

ki (“west link”) underpass was built to a l ai n e Mechelininkatu Street. A large amount of street construction also took place Mika La pp in Salmisaari, Hermanninranta, Arabian- ranta and Viikki–Latokartano. The flow and safety of traffic was improved by the renovation (carried out with the State) of Hakamäentie Road and its new traffic system. This three-year project was completed in September. Plans were completed concerning the pedestrian and bicycle route that would be constructed in the place of the former railway track between Ruo- holahti and the Finlandia Park. The new The web-based media and envi- ing climate change, which is the aim of route is named Baana. Amongst the ronmental education campaign improving energy efficiency in the City major new park construction projects www.roskavideo.fi was established of Helsinki’s building stock, new con- were the Linnanpuisto Park in Kata- for young people. The aim is to inspire struction and public transport. The pro- janokka, the Aino Ackté park in Haaga, young people to participate in the dis- tection of the Baltic Sea is another and the Toukolan rantapuisto and Vii- cussion about littering by using their strategically important sector. The Bal- kinoja parks. own short films as the medium. tic Sea Challenge, which was jointly The Public Works Department had Instructions concerning outdoor fur- launched by Helsinki and Turku, was pro- built, by order of the branches of admin- niture were completed. In summer moted successfully. A donation given by istration, premises to the sum of EUR 2009, the residents were able to eval- Helsinki enabled the creation of a pro- 187.1 million. Amongst the large sites uate the comfort levels of the new Hel- fessorship in eco-chemistry for the pro- were the Kontula senior citizens’ cen- sinki benches. Construction of the barri- tection of the Baltic Sea at the Universi- tre, Haartman Hospital and the city cen- er-free forest bench started. ty of Helsinki. tre’s service tunnel. Numerous development propos- The City Board approved the action Logistics in full swing als for improving the City of Helsinki’s plan for the energy efficiency agree- In a joint effort by the Helsinki Metro- management of environmental issues ment between the City of Helsinki and politan Area, consultation reports were were obtained from the peer review on the State as well as the part concern- produced concerning the development environmental management. The peer ing houses in Helsinki’s ecologically of organising the logistical functions review was carried out with the City of sustainable construction programme. and development of joint procurement. Rotterdam. The planning and building instruc- The Procurement Centre conducted Contaminated soil was cleaned at tions for low energy construction were joint procurement with the other Hel- 37 sites. Amongst the major renova- completed. sinki Metropolitan Area Cities. The valid- tion objects were the former gasworks ity period of the agreement concerning site in Suvilahti, the former port areas Clean and safe Helsinki joint procurement by the Helsinki Met- of Jätkäsaari and Sörnäinen, an area in The traffic arrangements for Madon- ropolitan Area expired on Helsinki’s part Laajasalo no longer required for oil har- na’s concert in Jätkäsaari, guidance at the end of 2009. bour use and VR’s engineering works to the concert venue and the security The Helsinki Wholesale Market site in Vallila. The amount of contaminat- arrangements undertaken by the Hel- implemented the new order system ed soil removed totalled about 300,000 sinki City Fire and Rescue Department TukkutoriOnline. Thanks to the new sys- tonnes. were a success. Large waste contain- tem, the products of enterprises oper- In autumn 2009, the Environment ers and lavatories were delivered to the ating at the Wholesale Market can be Committee issued its first decision con- main routes leading to the concert ven- ordered so that deliveries to customers cerning the prohibition of smoking on ue and to the best free-of-charge loca- also take place in an environmentally balconies. tions. The new mobile waste container friendly and efficient way by using com- At schools and day care centres that holds four cubic metres was tested bined transport. moisture damage was detected. The for the first time at the concert. More multi-purpose building located in the than 20 deep collection containers and Combating climate change vicinity of the Kulosaari school was 200 other waste bins were brought to The most central environmental theme closed because of increased microbe the parks. in the strategy programme is combat- concentrations. n

Annual Report 2009 n City of Helsinki 9 Social affairs and public health

Empirical knowledge for day care customers was devel- on the impact of services oped in various ways and electronic The new customer feedback system applications for day care were initiat-

Pertti Niso n e (ASKO) for Social Affairs was complet- ed. According to a customer satisfac- ed as a result of two years of develop- tion survey that was directed at par- ment work. This system utilises infor- ents of children who had just started mation technology and contains the day care, 86 per cent of respondents features of direct feedback and cus- were satisfied with the day care place tomer satisfaction surveys as well received. The following were also as advanced and participatory infor- investigated with the help of the ques- mation collection methods. Direct tionnaire: the parents’ experiences of feedback was collected via the Inter- customer service, satisfaction with net and with the help of feedback the current day care place and oth- forms. Customer satisfaction sur- er experiences related to starting day Deputy Mayor veys were directed to users of sen- care. The parents of 900 children who Paula Kokkonen ior citizens’ centres, disability servic- had answered to the questionnaire es, social stations, playgrounds and gave day care services a school mark Social Affairs home services for families with chil- of 8.8. • Children’s day care dren. The questionnaires could be • Social welfare services answered in Finnish, Swedish, Eng- Early support for children • Services for the elderly and lish, Russian and Somali. In 2009 the The City Council approved the Hel- the handicapped use of advanced and participatory sinki City Welfare Plan for Children • Immigration affairs methods was developed; the partici- and Youth 2009–2012. The City Board patory method for information collec- granted a separate appropriation of Public Health Care tion was used, for example, in inter- EUR 6 million for supporting the wel- • Municipal health services views with residents of partnership fare of children and youth in 2010. • Municipal hospital services houses and in customer panel activi- Amongst the focuses of the welfare ties. The strength of the ASKO system plan are the promotion of the gener- is the ability to combine the custom- al welfare of children, youth and fam- Key figures ers’ empirical knowledge on service ilies and increased early support. This Operating income, EUR million 260.3 impact in new ways. support is brought to the children and Operating expenses, EUR million 2,224.1 young people, i.e., to homes, day care Families satisfied centres, schools and the web environ- Operating expenses/inhabitant, EUR 3,814 with day care ment. The development programme Investments, EUR million 18.1 The need for children’s day care grew called the Voice of the Child cover- Personnel 21,484 particularly in the inner city. Guidance ing the whole of southern Finland Of the entire personnel, % 54.1 Pertti Niso n e

10 City of Helsinki n Annual Report 2009 was also initiated in 2009. Because of Oral health across the increasing need for child protec- municipal borders tion, fast intervention family work was Emergency dental care outside of

developed to prevent the removal of office hours has now started at Haart- Lei f We c kstrÖ m children from the family home. man Hospital. This service is provid- ed to residents of the Metropolitan Increased need Area municipalities and Kirkkonum- for social assistance mi. Cooperation between the munic- The number of people in receipt of ipalities was further expanded by social assistance grew by 16.4 per centralising specialised oral care in cent from the previous year. A total Helsinki. The municipalities also cam- of 40,947 households (59,062 peo- paigned jointly for better oral health ple) received social assistance. The at the beginning of the school term number of new customers grew by of autumn 2009. The joint Suun vuoro 44.2 per cent. The share of asylum campaign, whose purpose was to seekers receiving social assistance inspire children and young people to was almost 70 per cent higher than improve their oral health, was shown in the previous year. Consequently, in public transport, at schools, den- two new reception centres for asylum tal clinics and on some TV and radio seekers were established in Kallio channels popular amongst young and Punavuori. people.

Long-term care for the elderly New ways to health for Development of home transferred to the social Helsinki residents help for the elderly services department The Healthy Helsinki project (2009– Care for senior citizens aimed at pre- At the turn of 2009–2010, long-term 2011) was launched in order to reduce venting social exclusion was improved care for the elderly was transferred health inequalities. The project’s aim in the long term through the Devel- from the Health Centre to the Social is to prevent the social exclusion of opment Project on Promising Prac- Services Department. The Kivelä, youth and people of working age by tice (2006–2009), the results of which Koskela and Myllypuro Long-Term developing new solutions for health have now been published in a book. In Hospitals were transferred to the promotion and increased coping. this project, a model of care for mem- Social Services Department’s servic- The Healthy City District programme ory impaired patients was developed, es for the elderly. Suursuo Hospital (2007–2011) continued to operate in home help employees were trained in remained in the Health Centre as part the Herttoniemi district. The main idea supporting the clients’ daily physical of the City Hospital. In future, Social is to find, in combined effort with Hel- activities, a guide to the oral health of Services task is to coordinate and sinki residents, various branches of the client (for the use of home help develop the provision of elderly serv- administration, enterprises and organ- employees) was produced and a serv- ices in a centralised way. The objec- isations, new ways of promoting the ice guide for users of home help was tive is to chiefly organise the care residents’ health. also compiled. services as various kinds of hous- The following new operating meth- ing services. Changes in the serv- od was launched: a virtual reception Influenza pandemic activates ice structure will be carried out in the for contacting public health nurses comprehensive vaccination long term. and social instructors at Habbo hotel measures and IRC-Galleria, popular social net- Helsinki prepared for the influenza A new emergency hospital working sites for young people. This pandemic by basing the care of influ- for Helsinki residents activity has been jointly organised enza patients at the Laakso influ- After a pause of thirty years, a new by the Social Services Department enza health station from July 2009 hospital was completed in Helsinki. and the Health Centre. At the Verkko- onwards. The influenza turned out to Maria Hospital moved to Haartman terkkari project’s virtual reception held be less severe than expected and the Hospital, the construction of which by public health nurses, young people pandemic’s peak period took a cou- was completed in autumn 2009 in discussed contraception, social rela- ple of weeks. Vaccinations were start- the Meilahti Hospital area. The new tionships, moods and school attend- ed at health stations in October 2009. hospital houses both the health cen- ance with public health nurses. By the end of the year, some 200,000 tre emergency services and the hos- Helsinki residents had received the pital emergency services in the same swine flu vaccine. Vaccinations will premises. continue into 2010. n

Annual Report 2009 n City of Helsinki 11 Cultural and personnel affairs

Two new schools from by the City of Helsinki in the area of the annexed area of Sipoo Töölönlahti Bay. The number of comprehensive school Nearly 100,000 music lovers attend-

Pertti Niso n e pupils dropped by about 600. The ed concerts by the Helsinki Philhar- number of pupils with special needs monic Orchestra in 2009. The chamber and pupils from an immigrant back- music concert series held at the City ground in basic education continued Hall and the Neighbourhood Project to grow, as did the number of pupils in concerts for children were sold out. A vocational education and training. successful Harry Potter concert was Schools in Sakarinmäki and Öster- organised in conjunction with the Edu- sundom (located in the annexed area cation Department. More than 3,000 of Sipoo) were incorporated into Hel- pupils attended the final public rehears- sinki’s school network. Four compre- als and concerts that were free of Deputy Mayor hensive schools were amalgamated charge. Memorable moments were Tuula Haatainen into the Jakomäki and Taivallahti Com- experienced when the Helsinki Philhar- prehensive Schools. Three upper sec- monic Orchestra invited the construc- • General and vocational education ondary schools for adults were amal- tion workers of the Helsinki Music Cen- and training gamated into the Helsinki Upper tre to a concert given by them. It also • Adult education services Secondary School for Adults. Helsing- gave concerts in Sweden, Spain, Hun- • City library services fors Aftongymnasium (Helsinki’s Swed- gary and Austria. • Cultural affairs ish-language upper secondary school • Sports for adults) merged with Tölö gymnasi- Helsinki to become World • Youth activities um (a Swedish-language upper second- Design Capital • Personnel policy ary school), and together they formed Stoa, the City of Helsinki Cultur- Tölö specialiseringsgymnasium (the al Office’s oldest facilities situated in Key figures Swedish-language upper secondary Itäkeskus, celebrated its 25th anniver- school with a special education task). sary in 2009. In addition, the comple- Operating income, EUR million 61.6 The Laajalahti Upper Secondary School tion of the renovation of the Savoy The- Operating expenses, EUR million 797.2 was merged into the Etu-Töölö Upper atre also gave reason for celebration. Operating expenses/inhabitant, EUR 1,367 Secondary School. The application process for the World Investments, EUR million 40.6 The renovation of the Finnish Adult Design Capital 2012 run by the cultural Education Centre building started in director culminated, in November 2009, Personnel 8,340 January 2009. with Helsinki being appointed World Of the entire personnel, % 21.0 The adult education centres in the Design Capital 2012. Helsinki Metropolitan Area launched the use of the joint Ilmonet registration Popular exhibitions and system. museums As regards the exhibition programme Satisfied library and of the Helsinki City Art Museum, the concert visitors big draw at Tennis Palace was the exhi- Receiving the Finnish Quality Award in bition titled Walt Disney and European 2008 characterised the City Library’s Art. In summer 2009, the art museum activities in 2009. The development was filled with surrealism and dada. money granted by the Mayor was used The Meilahti Art Museum’s sum- for enhancing the premises and serv- mer exhibition Defiance & Melancholy ice concept as well as for carrying out fascinated many visitors. The Three Sis- three customer surveys. The library ters exhibition presented the fruits of received an excellent mark of 4.5 (5 a cooperation and friendship between being the highest mark) in the custom- the Swedish artist Lena Cronqvist, Fin- er satisfaction survey. land’s Outi Heiskanen and Russia’s Iri- The new organisation strengthened na Zatulovskaja. The cavalcade of Finn- the position of the city district libraries ish portraiture named “Finlandia 200 and the development of the web library. – Finnish Portraiture 1809–2009” was Project planning for the central highly praised by visitors. library was started. The new building is The many interesting exhibitions planned to be located on a plot owned held by the Helsinki City Museum, such

12 City of Helsinki n Annual Report 2009 as “Watch out, Gypsies! The History of a Misunderstanding” and “Foto Signe Brander” attracted an all-time-record

number of visitors to the museum. Co mm a Im g e Oy The restored and refurbished Workers’ Housing Museum was reopened. The museum produced seven pub- lications dealing with the city’s history as well as a CD named “Ulrica – 18th Century Music from a Noble Home in Helsinki”. A significant cultural environ- ment project concerning the inventory- ing of staircases dating from the 19th century gained positive publicity.

European predator year at Helsinki Zoo The protection of European predators sinki City Welfare Plan for Children Models for the anticipation and man- was actively promoted at environmen- and Youth. The City Council approved agement of work ability risks devel- tal education events at Helsinki Zoo. the plan in November 2009. oped by the City of Helsinki Occu- Amongst the zoo’s new threatened The Youth Activity Centre Hap- pational Health Centre attracted species were the blue-throated macaw, pi was opened on Sörnäisten ranta- nationwide interest. The early support the Honduran paleate spiny-tailed igua- tie Road. At Happi young people are model was awarded as occupational na and the hercules beetle. As regards offered a versatile range of media health achievement of the year. others amongst the zoo’s rarer species, and cultural pastimes and they may Oiva Akatemia, the public utility for the amur leopard, the Asiatic lion, the also participate in the planning of personnel development services, com- markhor, the red panda and the hya- activities and in decision-making. menced operations at the beginning of cinth macaw all presented offspring. Netari.fi received a quality innova- 2009. tion award from Excellence Finland. 90 years of sporting joy It also obtained a place amongst the Wide variety of web-based and The Sports Department celebrated its finalists in the United Nations’ public published information 90th anniversary by working. Sports services competition. The City of Helsinki’s strategic sectors, were celebrated at events such as the wellbeing and services, housing and Paloheinä winter event during the win- Familiarising people with city structure as well as competitive- ter holiday season of 2009, the sum- the City of Helsinki’s jobs ness were all examined in the City of mer event where the Summeri TV By the end of 2009, almost 70 per Helsinki Urban Facts publication “Hels- show broadcast from the swimming cent of the City of Helsinki’s staff were ingin tila ja kehitys 2009” (“The state stadium, the waterborne traffic day in involved in the model for forecasting the and development of Helsinki 2009”, May and a ball playing day for day care City’s future needs for staff. The model in Finnish). Statistics and results of centres at the Töölö Ball Field. has been developed by the Personnel investigations into demographic devel- The Sports Committee support- Centre. opment, population wellbeing, com- ed events where new forms of recre- Residents were familiarised with petence, education and training, entre- ational sports were presented to the the City of Helsinki’s jobs with the help preneurship and competitiveness in residents, such as the Fillari Helsinki of two broad campaigns. The recruit- Helsinki and the region as well as campaign’s cycling week and the Fin- ment website www.helsinkirekry.fi the features and structure of housing landia Junior Games. The European Fig- was revamped and also translated into stock and production were reported. ure Skating Championships and the Swedish and English. The number of job The central product of the City of Hel- UEFA Women’s Euro 2009 were suc- applications grew. sinki Urban Facts is a population fore- cessfully executed in conjunction with The implementation plan dealing cast that is drawn up each year. The the appropriate associations. with immigration and ethnic diversity new development programme for the Rastila Camping achieved a well- was completed. The Immigration Unit’s Helsinki City Archives emphasised the earned four-stars in a rating survey. web pages were also frequently visited. importance of ensuring the preserva- Helsingin Henki, the City of Hel- tion and usability of archive material by Netari.fi gained recognition sinki’s personnel magazine ranked microfilming and digitising it.n The Youth Department participated amongst the best in domestic and inter- actively in the preparation of the Hel- national competitions.

Annual Report 2009 n City of Helsinki 13 City planning and real estate

Planning for housing focused on have been proposed for a hall exten- complementary construction sion, a building for permanent exhibi- Replanning was carried out in all former tions, a hotel extension, an extension

Pertti Niso n e port areas. As regards the West Har- of the congress centre and new park- bour, the draft for the Hernesaari com- ing facilities. ponent master plan was completed, and as to Kalasatama, planning contin- Joint projects ued for Verkkosaari and for the site of in the east and west the now demolished Hanasaari power The planning of the areas annexed plant. A total of over 270,000 square from southwestern Sipoo to Helsinki metres of floor area was earmarked was started at the beginning of 2009. for housing. Planning was focused on The objective is to create a joint mas- harmonising the city structure with ter plan for three municipalities, i.e., for the help of complementary construc- Helsinki, Vantaa and Sipoo. A frame- Deputy Mayor tion. Significant housing plan propos- work plan was drawn up for the Hel- Hannu Penttilä als were completed for Hopealaakso, sinki–Porvoo stretch, where the region- Kaitalahti and Gunillankallio in Kruunu- al structure was examined as a joint • Urban and traffic planning vuorenranta. Amongst the key areas effort by the municipalities. • Land purchases and transfers for future complementary construc- Town planning changes required by • Real-estate management tion is the area of Isonnevantie Road in the west metro were completed. They • Municipal housing – production Etelä-Haaga, for which a planning pro- indicate the space reservation for the and repair posal was completed. The just under metro tunnel from Ruoholahti via Laut- • Building regulation 195,000 square metres of floor area tasaari and Koivusaari to the border of planned for the construction of premis- the City of Espoo. Key figures es was less than in the previous year. Operating income, EUR million 559.6 Town plans that were sanctioned by Laituri became a popular Operating expenses, EUR million 234.0 law in 2009 comprised a total of almost information point 600,000 square metres of floor area to The City Planning Department’s infor- Operating expenses/inhabitant, EUR 401 be used as floor area for housing. mation and exhibitions space Laitu- Investments, EUR million 194.5 ri attracted about 42,000 visitors dur- Personnel 942 Opportunity to extend ing its first year of operation. The most the Helsinki Fair Centre popular exhibition at Laituri presented Of the entire personnel, % 2.4 The Helsinki Fair Centre may be devel- all the objects designed by Alvar Aal- oped and extended over the next 10 to that are located in Helsinki. A book years or so, as the town plan con- named Alvar Aalto’s Helsinki Lega- cerning the fair centre was complet- cy was also published focusing on the ed and approved. Space reservations same theme. Su o m e n Mess u t

14 City of Helsinki n Annual Report 2009 Economic crisis tangible of 746 dwellings, which is about 200 in real estate transactions dwellings more than in the previous The impact of the global financial and year. The land use and housing pro- economic crisis was clearly seen in the gramme fell short of its target by 754 ul Wi ll ia m s Pa Real Estate Department. The sales tar- dwellings. The shortfall was highest get of EUR 103 million for fixed assets in ARA rental dwellings. The City of was not achieved. Land sales revenue Helsinki initiated the building of 131 amounted to EUR 41 million. The share right-of-occupancy dwellings. The of land-for-land exchanges in sales rev- construction of a total of 267 own- enue was EUR 4.9 million. The most er-occupied dwellings in seven Hitas significant sales objects were located objects began in 2009. In the previ- in the areas of Kalasatama, Myllypuro ous year, the building of only one and Etelä-Hermanni. Hitas object was started. In addition, In order to carry out the land use the City of Helsinki launched the ren- and housing programme, almost ovation of 1,405 dwellings. 148,000 square metres of floor area Because of the recession, con- for the building rights on housing plots tract competitions functioned slight- were handed over, which corresponds ly better than usual, but participation to about 1,500 dwellings. That was 37.5 in competitions was still weak. The per cent of the annual target set by the State’s cyclical housing finance sys- As regards the building permits grant- land use and housing programme. As tems guaranteed contractors ARA ed for new buildings, the number of to the handing over of land, 65 per cent projects with good margins and no cubic metres was 2.76 million. of land was rented and the rest was contract competitions. The demand sold. External ground rent revenues for reasonably-priced owner-occu- High quality planning is amounted to EUR 129.3 million, which pied dwellings was active, as the an objective is 5.3 per cent less than in the previ- market supply was otherwise low. Climate change and the necessi- ous year. During 2009, the construction ty for reducing the carbon footprint Three premises plots were rented of about 2,500 dwellings was com- of construction were amongst the and eight sold. Building rights hand- pleted, which was about 300 dwell- major themes. The Building Regula- ed over for premises totalled 75,800 ings less than in the previous year. tion Department prepared itself for the square metres of floor area. In the City of Helsinki’s own produc- onset of tighter energy regulations: an A land area of about 40 hectares in tion, the number of completed dwell- architect focusing on energy issues Östersundom was purchased from the ings remained at the level of the pre- started working at the department area annexed from Sipoo to Helsinki. vious year. Out of the 437 completed and engineering know-how on building dwellings, 258 were ARA rental service technology was strengthened. The Hitas system was renewed dwellings. The economic situation reduced and the centre was revived the average size of the dwellings. The The City Council decided to change the Demand for building Building Regulation Department drew Hitas system, i.e., the regulation sys- permits revived towards up a report on the state of planning for tem for the price and quality levels of the end of the year housing and the observations were not dwellings built on rented plots owned The early part of 2009 was inactive in encouraging in all respects: there were by the City of Helsinki, into a fixed peri- construction. Repair construction start- some plans where the functionality of od system. It was this context that the ed to recover as real estate owners the dwelling space was at the extreme Hitas action plan as well as the new (partly supported by the State) started limits of permit criteria. The average models for rental agreements and cor- implementing the renovation of pipe size of new dwellings decreased to porate bylaws were prepared. and drain systems as well as facade 64 square metres, whereas it was 73 The revival of the City Hall quarters and window repairs. square metres in 2008. progressed according to plans. Café After the summer of 2009, new It is now possible for the Building Jugend and Restaurant Salutorget as construction was also on the climb. Regulation Department to implement well as the Virka Gallery in the City Hall December 2009 was particularly active, the electronic transaction system, as were opened in spring 2009. when the amount of cubic metres all of the department’s microfilmed involved in applications for building per- drawing material, i.e., 2.4 million cards, Construction of dwellings by mits rose to nearly seven thousand. have been digitised. The four Helsinki the City and the State For the entire year of 2009, building Metropolitan Area municipalities pre- As part of the City of Helsinki’s own permits were requested for the con- pared shared interpretations for the production, it began the construction struction of 3.9 million cubic metres. permit criteria. n

Annual Report 2009 n City of Helsinki 15 Financial statements 2009

Composition of the result el of the previous year and operating annual margin indicates the amount of of the financial year expenses increased by 4.6 per cent. internal financing available to be used The City of Helsinki’s result in the finan- The growth per cent of the operating for investments, capital expenditure and cial year 2009 indicated EUR 14.1 mil- expenses was reduced as a result of the loan amortisations. The municipality’s lion, and the surplus after adjustments implementation of organisational chang- internal financing is thought to be suffi- to reserves and funds was EUR 22.1 es. The comparable growth of the oper- cient if the annual margin covers depre- million. The public utilities´ share of the ating expenses excluding the public util- ciation. The annual margin of the finan- result was EUR 214.1 million and EUR ities and the funds was 6.5 per cent. cial year does not cover depreciation, 222.6 million of the surplus. The result Tax revenues accrued EUR 9.2 mil- and it only covers 50.8 per cent of the excluding the public utilities and the lion less than in 2008. Municipal income net investments. funds was EUR -193.3 million and the tax accrued EUR 53 million and property Measured with the annual margin, deficit EUR -200.5 million. tax EUR 6.7 million more than in 2008, the City of Helsinki’s finances were not The operating margin was EUR but the revenue from corporate tax was in balance in the financial year. When -2292.7 million. The operating margin EUR 69.0 million lower than in 2008. the indicators are examined without decreased by EUR 176 million compared State subsidies remained EUR 18.9 mil- the public utilities, the situation is even with the previous year. The operating lion lower than in 2008. weaker. Excluding the public utilities, revenue was 1.9 per cent and the oper- Financial revenue and expenses fell the annual margin was negative, EUR ating expenses 5.6 per cent higher than steeply from the previous year’s lev- -14.2 million and EUR 24/inhabitant. in 2008. The public utilities’ operating els due to the exceptionally low level of Because of the negative annual margin, revenue grew by 3.9 per cent and oper- interest. investments in other operations were ating expenses by 8.2 per cent. Exclud- The annual margin was EUR 315.3 covered by loans. ing the public utilities and the funds, the million. There was a EUR 224.4 million The balance of the City of Helsin- operating revenue remained at the lev- decrease from the previous year. The ki’s finances has been based on the

Distribution of expenditure 2009 Distribution of revenue 2009 Personnel by sector 2009

% % % Muut kulut Muut tuotot Sosiaali ja terveystoimi

6 5 6.5 16 1 Rahoituskulut Rahoitustuotot2.4 Rakennus ja ympäristötoimi 14 Kaupunkisuunnittelu-38 ja kiinteistötoimi Verotulot 21.0 Sivistys ja henkilöstötoimi 17 54.1 Sivistys- ja henkilöstötoimi Toimintatuotot Kaupunkisuunnittelu ja kiinteistötoimi 56

Sosiaali- ja terveystoimi Kaupunginjohtajan toimiala 47 16.0 Rakennus- ja ympäristötoimi

Kaupunginjohtajan toimiala

Port, Energy and Water & Operating revenue 38 Port, Energy, Water & General Administration 16 General Administration 6.5 Tax revenue 56 Public Works and City Planning and Real Estate 2.4 Financing revenue 1 environmental Affairs 17 Cultural and Education 21.0 Other revenue 5 Social Affairs and Public Health 47 Public Works and Total 4 286 036 334 Cultural and Education 14 environmental Affairs 16.0 City Planning and Real Estate 6 Social Affairs and Public Health 54.1 Financing Costs 0 Total 38 915 Other Costs 0 Total 4 420 051 667

16 City of Helsinki n Annual Report 2009 good results of the City’s public utili- Indicators for the financial statements 2009 ties, especially that of Helsinki Energy. In 2009, EUR 250 million from Helsin- Indicators for the profit and loss statement 2009 2008 ki Energy’s 2008 surplus was trans- Share of operating revenue from operating expenses, % 41.4 42.9 ferred to the City of Helsinki’s surplus. The Helsinki Energy Board of Directors Annual margin, million euros 315.3 539.8 proposed that EUR 200 million of the Share of annual margin from depreciation, % 94.5 181.3 2009 surplus be also transferred to the Annual margin, euros/inhabitant 541 942 City’s surplus in 2010. Annual margin excl. commercial enterprises, euros/inhabitant -24 306 Financing of operations Number of inhabitants 583,100 573,011 The cash flow of operations had a sur- plus of EUR 297.0 million, which was Indicators for the funds statement 2009 2008 EUR 216.5 million less than in 2008. Internal financing of investments, % 50.8 77.9 The expenditure on net investments Internal financing of capital expenditure, % 45.1 74 was EUR 72.0 million lower than in 2008. The cash flow of operations and Debt servicing margin 4.3 5.9 investments EUR -278.0 million was Cash 31 December, 1,000 euros 687,655 684,448 covered by loan taking of EUR 290.0 Cash sufficiency, days 53 55 million. The change in the total amount of cash showed a surplus of EUR 3.2 Indicators for the balance sheet 2009 2008 million. Gearing ratio, % 75.5 77.5 Investments made by public util- Relative indebtedness, % 39.1 33.4 ities totalled EUR 204.3 million, the largest of which were made by Hel- Loan portfolio, 31 December, million euros 890 659 sinki Energy (EUR 92.2 million), Hel- Loans, euros/inhabitant 1,527 1,150 sinki Water (EUR 40.7 million), Port of Helsinki (EUR 24.7 million) and Hel- Loan receivables, 31 December, million euros 980 999 sinki City Transport (EUR 45.3 million). As regards investments in other oper- ations (EUR 428.0 million), the most Calculation formulae for indicators for the financial statements 2009 significant were the following: fixed Indicators for the profit and loss Indicators for the balance sheet assets (EUR 56.1 million); housing con- statement Gearing ratio, % struction (EUR 140.6 million); streets, Share (%) of operating revenue from operating = 100 * (Capital + Depreciation difference and voluntary expenses reserves) / (Balance sheet total – Advances received) traffic routes and rail lines (EUR 104.1 = 100 * Operating revenue / (Operating expenses – Relative indebtedness, % million); acquisition of movable assets Manufacturing for own use) = 100 * (Liabilities – Advances received) / Revenue (EUR 47.9 million); acquisition of securi- Share (%) of annual margin from depreciation Loan portfolio 31 December ties (EUR 22.1 million). = 100 * Annual margin / Depreciation = Liabilities – (Advances received + Accounts payable + Annual margin, euros/inhabitant Accruals+ Other payables) Changes to the financial A municipality-specific target value for this indicator can be Loans, euros/inhabitant obtained by dividing the average level of investments by the The amount of loan per inhabitant is calculated by dividing position number of inhabitants. the above-mentioned loan portfolio by the number of The balance sheet showed a EUR inhabitants in a municipality on the last day of the financial Indicators for the funds statement 294.8 million growth from the previous statements year. Internal financing of investments, % year. Fixed and long-term assets grew Loan receivables 31 December = 100 * Annual margin / Original acquisition costs of = Bond receivables and other loan receivables entered as by EUR 253.5 million, with the largest investments investments increase, EUR 162.3 million, occurring Internal financing of capital expenditure, % in tangible assets. = 100 * Annual margin / (Original acquisition costs of investments + Net increase in lending + Loan amortisations) On the Liabilities side of the balance Debt servicing margin sheet, the largest change compared = (Annual margin + Interest expenses) / (Interest revenue + with the previous year is the increase Loan amortisations) of EUR 223.3 million in long-term liabil- Cash 31 December ities due to loan taking. = Financing securities as well as cash in hand and bank receivables Cash sufficiency, days = 365 days x Cash 31 December / Cash payments in the financial year

Annual Report 2009 n City of Helsinki 17 Financial Statements 2009

Dealing with the results ■■ The Helsinki Water surplus of EUR ■■ In accordance with the proposal by for the financial year 1,779,143.92 be transferred to the the MetropoliLab Board of Direc- The result for the financial year 2009 City of Helsinki’s balance sheet as tors, the MetropoliLab surplus of before adjustments to reserves and capital. EUR 388,518.42 be transferred to funds was EUR 14,148,080.93. The ■■ In accordance with the proposal by the MetropoliLab balance sheet as result also includes the results of the the Port of Helsinki Board of Direc- capital. public utilities and the results of the tors, the Port of Helsinki surplus of ■■ In accordance with the proposal by funds treated as units with independent EUR 14,778,266.26 be transferred the Financial Management Services balance sheets, which will be handled to the Port of Helsinki balance sheet (Talpa) Board of Directors, the Talpa according to the accounting regulations as capital. deficit of EUR -317,255.92 be trans- in their own financial statements. ■■ In accordance with the propos- ferred to the Talpa balance sheet as al by the Helsinki City Transport capital. The City Board proposes that (HKL) Board of Directors, the Hel- ■■ In accordance with the proposal by the result for the financial year sinki City Transport surplus of EUR the Oiva Akatemia (the public utili- be dealt with as follows: 1,518,194.26 be transferred to the ty for personnel development serv- ■■ In accordance with the proposal by Helsinki City Transport balance ices) Board of Directors, the Oiva the Helsinki Energy Board of Direc- sheet as capital. Akatemia deficit, EUR -30,740.73, tors, the Helsinki Energy surplus of ■■ In accordance with the proposal by be transferred to the Oiva Akatemia EUR 201,950,989.58 be transferred the Palmia Board of Directors, the balance sheet as capital. to the Helsinki Energy balance Palmia surplus of EUR 2,509,664.15 sheet as capital. be transferred to the Palmia balance sheet as capital.

18 City of Helsinki n Annual Report 2009 ■■ The Housing Loan Fund sur- The City Board also proposes ■■ An amount of EUR 8,856,024.48, plus (EUR 802,375.24), the Hous- that the results for the financial equivalent to the actual expenditure, ing Production Fund surplus (EUR year from other operations be be entered as income from the Sub- 826,600.96), the Sports and Recrea- dealt with as follows: urban Fund. tion Fund surplus (EUR 907,541.09), ■■ An amount of EUR 7,185,385.70, ■■ In accordance with section 24 of the Insurance Fund deficit (EUR which is equivalent to the expend- the decision made by the City Coun- -4,537,158.36) and the Innovation iture on investment in the Kamp- cil on 28 January 2009, an amount Fund deficit (EUR -4,671,689.95) be pi–Töölönlahti area, be entered as of EUR 10.0 million be transferred transferred to the balance sheet of income from the Kamppi–Töölönlahti to the Innovation Fund in order to the appropriate fund as capital in Area Investment Fund in accordance ensure the creation of new inno- accordance with the regulations of with the regulations of the fund. vation projects and the continued the funds concerned. ■■ As proposed by the Housing Produc- financing of innovation projects cur- tion Commission, an amount of EUR rently in progress. 30,918.20 be transferred from the ■■ The deprecation difference of EUR Housing Production Department’s 840,939.63 resulting from the profits for the financial period to the investment reserve for the reno- Housing Production Fund. vation of the city office building in ■■ In accordance with section 214 of Kallio be entered as income. the decision made by the City Coun- ■■ It is proposed that the deficit of cil on 7 October 2009, an amount EUR -200,447,662.94 for other oper- of EUR 14.0 million be transferred ations after reserve and fund entries from the City of Helsinki’s prof- be entered in the City of Helsinki’s its to the Housing Production Fund balance sheet under capital as sur- in order to finance the City’s own plus/deficit from previous financial housing production and renovations. years.

Annual Report 2009 n City of Helsinki 19 Financial statements 2009

CITY OF HELSINKI PROFIT AND LOSS STATEMENT CITY OF HELSINKI FUNDS STATEMENT

Million euros Jan 1 – Dec 31 Jan 1 – Dec 31 Million euros 2009 2008 2009 2008 CASH FLOW FROM ACTUAL Operating revenue OPERATIONS Sales revenue 1,050.6 1,036.3 Annual margin 315.3 539.8 Fee revenue 166.4 161.8 Extraordinary items 32.4 48.7 Support and subsidies 81.8 70.9 Cash-flow financing adjustment Rent revenue 274.5 259.5 items -50.7 -74.9 Other operating revenue 49.8 64.2 297.0 513.5 1,623.0 1,592.6 CASH FLOW OF INVESTMENTS Manufacturing for own use 148.2 125.2 Investment expenditure -632.3 -700.8 Operating expenses Financing portion of investment costs 11.6 8.2 Personnel expenses Proceeds from sale of fixed and Salaries and fees -1,292.0 -1,226.5 long-term assets 45.7 61.9 Personnel social expenses -575.0 -630.7 Pension expenses -370.2 -358.5 CASH FLOW FROM ACTUAL Other personnel social OPERATIONS AND INVESTMENTS -278.0 -117.2 expenses -80.9 -92.7 FINANCING OPERATIONS Purchases of services -1,340.7 -1,260.5 CASH FLOW Materials and supplies -483.3 -454.0 Changes in lending Subsidies -309.9 -281.6 Increases in lending -63.4 -62.0 Rent expenses -147.0 -128.8 Reductions in lending 82.5 83.9 Other operating expenses -39.8 -31.8 19.1 21.9 -4,063.9 -3,834.5 Changes in loan portfolio OPERATING MARGIN -2,292.7 -2,116.7 Increase in long-term loans 290.0 1.1 Taxes and state subsidies Reduction in long-term loans -58.7 -58.8 Tax revenue 2,403.6 2,412.7 Change in short-term loans 0.0 -1.1 State subsidies 160.9 179.8 231.3 -58.8 2,564.5 2,592.6 Changes in capital -0.3 -0.3 Financial revenue and expenses Other changes in liquidity Interest revenue 46.4 86.9 Changes in assignment assets -4.3 -16.6 Other financial revenue 17.6 18.3 Change in current assets 15.1 -11.1 Interest expenses -19.1 -40.2 Change in receivables 4.8 8.1 Other financial expenses -1.4 -1.1 Change in non-interest 43.5 63.9 bearing debts 15.5 77.9 MARGIN FOR THE FINANCIAL YEAR 315.3 539.8 31.1 58.3 Depreciation and write-downs FINANCING OPERATIONS Depreciation according to plan -333.0 -297.7 CASH FLOW 281.2 21.1 Write-downs -0.5 0.0 CHANGE IN CASH IN HAND 3.2 -96.1 -333.5 -297.7 Change in cash in hand Extraordinary revenue and Cash in hand 31.12. 687.7 684.4 expenses Cash in hand 1.1. -684.4 -780.6 Extraordinary revenue 34.5 48.7 3.2 -96.1 Extraordinary expenses -2.2 0.0 32.4 48.7 RESULT FOR THE FINANCIAL YEAR 14.1 290.7 Changes in reserves and funds Change in depreciation difference -8.2 -255.8 Change in reserves 17.5 241.3 Change in funds -1.3 16.1 8.0 1.6 NET PROFIT/LOSS FOR THE FINANCIAL YEAR 22.1 292.3

20 City of Helsinki n Annual Report 2009 CITY OF HELSINKI BALANCE SHEET

ASSETS Million euros Dec 31 2009 Dec 31 2008 LIABILITIES Million euros Dec 31 2009 Dec 31 2008 FIXED AND LONG-TERM ASSETS CAPITAL Intangible assets Fixed capital 2,972.4 2,972.4 Intangible rights 51.3 46.2 Revaluation reserve 1,826.4 1,827.4 Other long-term expenditure 248.4 182.8 Other own funds 501.5 500.2 Advance payments 0.0 0.6 Other equity 729.0 729.0 299.8 229.5 Surplus/deficit from previous Tangible assets financial years 1,591.3 1,299.3 Areas of land and water 2,741.6 2,700.1 Surplus/deficit for financial year 22.1 292.3 Buildings 1,517.0 1,419.9 7,642.8 7,620.5 Fixed structures and equipment 2,264.8 2,175.3 DEPRECIATION DIFFERENCE AND VOLUNTARY RESERVES Machinery and equipment 208.9 197.7 Depreciation difference 375.1 367.1 Other tangible assets 9.6 9.7 Voluntary reserves 127.8 145.8 Advance payments and procurements in progress 182.7 259.6 502.9 512.9 6,924.6 6,762.3 STATUTORY RESERVES Long-term investments Pension reserves 265.4 283.8 Shares and holdings 855.9 815.9 Other statutory reserves 14.2 13.8 Bonds receivables 247.4 264.4 279.6 297.6 Other loan receivables 732.6 734.7 ASSIGNMENT CAPITAL Other receivables 0.0 0.0 State assignments 362.3 373.1 1,835.9 1,815.0 Donated foundations capital 4.2 4.1 RESERVES FOR ASSIGNMENTS Other assignment capital 355.1 290.7 State assignments 362.0 372.3 721.6 667.9 Donated funds special margins 4.2 4.1 LIABILITIES Other reserves for assignments 377.5 309.4 Long-term 743.7 685.8 Bonds 120.0 20.0 INVENTORIES AND SHORT-TERM Loans from financial and ASSETS insurance institutions 699.7 579.0 Current assets Loans from public corporations 0.0 1.1 Materials and supplies 65.8 81.3 Advances received 1.6 0.0 Unfinished products 3.0 2.7 Subscription fees and other payables 19.8 17.7 68.8 84.0 841.1 617.8 Receivables Short-term Long-term receivables Loans from financial and Loan receivables 0.1 0.1 insurance institutions 69.3 58.7 Other receivables 3.7 2.3 Loans from public corporations 1.1 0.0 Receivables carried forward 0.0 0.0 Advances received 20.0 15.3 3.7 2.3 Accounts payable 177.7 200.4 Short-term receivables Subscription fees and other Accounts receivable 97.0 102.8 payables 83.4 76.7 Loan receivables 1.0 0.9 Accrued expenses 467.6 444.4 Other receivables 55.1 50.9 819.0 795.6 Receivables carried forward 89.7 94.3 Total liabilities 1,660.1 1,413.4 242.8 249.0 TOTAL LIABILITIES AND CAPITAL 10,807.0 10,512.3 Total receivables 246.5 251.3 Investments Investments in money-market instruments 565.0 467.3 Bonds receivables 0.0 113.0 565.0 580.3 Cash and bank receivables 122.7 104.2 TOTAL ASSETS 10,807.0 10,512.3

Annual Report 2009 n City of Helsinki 21 Bericht des Oberbürgermeisters

ie internationale Wirtschaftskri- Der neu gewählte Stadtrat hat zu die Entwicklung des öffentlichen Ver- se hat sich 2009 stark auf den Jahresbeginn seine Arbeit für die Legis- kehrs gesetzt. Die Durchbrucharbeiten DHaushalt der Kommunen aus- laturperiode 2009–2012 aufgenommen für die westliche Verlängerung der Met- gewirkt. Nach einem hinsichtlich der und im Frühjahr sein erstes Strategie- ro begannen im Herbst. Steuereinnahmenentwicklung positiven programm für den Zeitraum 2009–2012 In der regionalen Zusammenarbeit Jahr entwickelten sich die Steuerein- angenommen. Das Strategieprogramm konnten mit der Gründung von zwei nahmen 2009 nur schwach. enthält zentrale Ziele, Entwicklungsbe- Gemeindeverbunden im Juni konkre- Trotz Schwächung der Einnahmen- reiche und Maßnahmen, die im Zusam- te Ergebnisse erzielt werden. Der Ver- basis hat die Stadt Helsinki 2009 im menhang mit der Dienstleistungser- kehrsbetrieb der Region Helsinki (HSL) Gegensatz zu anderen Kommunen stellung realisiert werden. Das neue und der Umweltdienst der Region Hel- keine kurzfristigen Kürzungen ihrer Strategieprogramm diente schon bei sinki (HSY) nahmen ihre Arbeit zu Betriebsausgaben vorgenommen, was der Vorbereitung des Haushaltsentwur- Beginn des Jahres 2010 auf. Im Dezem- wirtschaftsbelebende Impulse geben fs 2010 als Grundlage. ber unterzeichneten Vertreter von Staat und die gesamte Volkswirtschaft stär- Helsinki besitzt gute Möglichkeiten, und Kommunen des Großraums Hel- ken soll. Die Investitionen wurden auf der anwachsenden Bevölkerung in den sinki nach langen Verhandlungen eine geplant hohem Niveau fortgeführt und kommenden Jahren vielfältige Wohnlö- Absichtserklärung, deren Ziel die Stär- das entstandene Finanzierungsdefizit sungen zu bieten. Es wurde mit der Pla- kung der Immigrantenbeschäftigung ist. wurde durch Erhöhung der Stadtver- nung des zu Jahresbeginn eingemeinde- Die 14 Kommunen des Großraums schuldung ausgeglichen. ten Distrikts Östersundom begonnen. Helsinki einigten sich auf eine gemein- Beim Haushaltsentwurf für 2010 Ziel ist die Ausarbeitung eines gemein- same Vision, an der sich die gesamte ging man davon aus, dass die Schul- samen allgemeinen Bebauungsplans Regionalentwicklung ausrichten wird. denbasis der Metropole Helsinki nach für drei Kommunen. Der Umbau des In Studien, die voraussichtlich bis Ende 2012 nicht mehr ausgeweitet wird. ehemaligen Hafengeländes in Zent- 2010 fertiggestellt sind, werden die Vor- Die Abnahme der Steuereinnahmen rumsnähe zu einem attraktiven Wohn- und Nachteile einer eventuellen Vereini- soll zwischen 2010 und 2012 korrigiert gebiet hat ebenfalls begonnen. Wei- gung von Helsinki und Vantaa sowie die werden. terhin wurden hohe Anstrengungen in zweistufige Regionalverwaltung der 14 Kommunen erörtert. Gegen Ende des Jahres wurde Hel- Kennzahlen zum Jahresabschluss 2009 sinki von einer Grippeepidemie heim- gesucht. Glücklicherweise verlief die Gewinn- und Verlustrechnung 2009 2008 Epidemie harmloser als befürchtet. Bis Ende des Jahres wurden 200 000 Hel- Betriebseinkünfte/Betriebsaufwendungen, in % 41,4 42,9 sinkier geimpft. Jahresdeckung, in Mio. Euro 315,3 539,8 Die beste Nachricht des Jahres kam Jahresdeckung/Abschreibungen, in % 94,5 181,3 im November, als die Weltdesignorga- nisation Icsid Helsinki zur Welthaupt- Jahresdeckung, Euro/Einwohner 541 942 stadt des Designs 2012 erklärte. Am Jahresdeckung ohne Unternehmensbetriebe, Euro/Einwohner -24 306 umfangreichen Kooperationsprojekt Einwohnerzahl 583.100 573.011 sind neben den Städten der Hauptstadt- region und der Stadt Lahti auch staatli- Kapitalflussrechnung 2009 2008 che Organisationen, das Erwerbsleben, Selbstfinanzierung von Investitionen, in % 50,8 77,9 der Hochschulsektor sowie verschiede- Selbstfinanzierung von Kapitalaufwendungen, in % 45,1 74 ne Organisationen des Industriedesigns beteiligt. Helsinki wird im Rahmen die- Deckungsquote über Kreditlaufzeit 4,3 5,9 ser Position als Gastgeber für zahlrei- Geldbestand 31.12., in 1000 Euro 678.655 684.448 che Veranstaltungen fungieren und sei- ne internationale Präsenz erhöhen. Das Liquidität, in Tagen 53 55 Veranstaltungsangebot wird außerdem Bilanzkennzahlen 2009 2008 von Veranstaltungen zu Ehren des 200. Eigenkapitalsquote 75,5 77,5 Jahrestags von Helsinki als finnische Hauptstadt ergänzt. Relative Verschuldung, in % 39,1 33,4

Kreditbestand, 31.12., in Mio. Euro 890 659 Jussi Pajunen Kredite, Euro/Einwohner 1.527 1.150 Oberbürgermeister Kreditforderungen, 31.12., in Mio. Euro 980 999

22 City of Helsinki n Annual Report 2009 Rapport annuel du maire de Helsinki

a récession économique ments intermunicipaux. Le réseau de prévu. À la fin de l’année, 200 000 hel- mondiale a fortement affecté transports publics (HSL) et les services sinkiens ont été vaccinés. L l‘économie des municipalités environnementaux (HSY) de la zone La nouvelle la plus joyeuse a été en 2009. Les recettes fiscales, après métropolitaine de Helsinki, ont com- accueillie en novembre dernier alors quelques années de développement mencé à fonctionner à partir du début que le Conseil international des socié- favorable, se sont affaiblies en 2009. 2010. En décembre, l‘État et les muni- tés du design industriel (ICSID) décer- Malgré la diminution de la source du cipalités de la région métropolitaine nait à Helsinki le titre de capitale mon- revenu et à l’encontre de nombreuses ont signé une lettre d‘intention à la fin diale du design pour l’année 2012. autres municipalités, Helsinki a décidé d‘un long processus de négociations Outre la région du Grand Helsinki et de ne pas procéder à des réductions visant à améliorer l‘employabilité des la ville de Lahti, l‘État, le secteur éco- soudaines de ses coûts d‘exploitation immigrants. nomique, le secteur académique ainsi en 2009. Cela a été considéré comme Les 14 municipalités de la région de que diverses associations du domaine une solution de relancement et faisant Helsinki ont adopté une vision com- du design, participent toutes au grand partie de l‘appui à l’ensemble de l‘éco- mune dont les lignes directrices ser- projet de partenariat. La position de nomie nationale. Le niveau élevé pré- vent au développement de la région. capitale mondiale du design apporte- vu des placements a créé un déficit de Une étude est menée sur les avan- ra à la région de Helsinki de nombreux financement que la ville a compensé en tages et inconvénients de l’unification événements liés à ce domaine et une augmentant sa dette. éventuelle de Helsinki avec Vantaa ain- visibilité internationale. Elle complète La décision du budget de 2010 s’ap- si que sur une administration régionale également bien la vaste palette d’évé- puyait sur l’hypothèse que l’encours de à deux niveaux des 14 municipalités ; nements offerts pendant l’année de la la ville-mère n‘augmenterait plus après étude qui devrait être terminée à la fin célébration du 200e anniversaire de la 2012. Le fléchissement des recettes de 2010. ville de Helsinki en tant que capitale de fiscales sera à redresser au cours des Vers la fin de l‘année, le bien-être notre pays. années 2010 à 2012. des helsinkiens avait été menacé par Le nouveau conseil, dont le man- la pandémie grippale. Heureusement, Jussi Pajunen dat quadriennal commençait au début la maladie s‘est avérée plus faible que Maire de la ville de l’année, a approuvé au printemps le premier programme stratégique cou- Éléments comptables relatifs à la clôture vrant l’entière période du mandat. Le des comptes de l’année 2009 programme présente les principaux objectifs de la ville, les cibles de déve- Élément comptables relatifs au compte de résultat, millions d'euros 2009 2008 loppement et les mesures à prendre Pourcentage des recettes et des dépenses de fonctionnement 41,4 42,9 dans l’organisation des services et ser- vira également de base dans la prépa- Marge annuelle, millions d’euros 315,3 539,8 ration du budget de 2010. Pourcentage de la marge annuelle rapporté aux amortissements 94,5 181,3 Dans les prochaines années, Hel- Marge annuelle, euros par habitant 541 942 sinki a de bonnes possibilités d’of- frir diverses solutions de logements à Marge annuelle sans entreprises de service public, euros par habitant -24 306 sa population croissante. Le superdis- Nombre d’habitants 583 100 573 011 trict d’Östersundom, annexé à Helsin- ki au début de l‘année, est visé comme Élément comptables du tableau de financement 2009 2008 objectif pour la conception d’un plan Pourcentage de l’autofinancement des investissements 50,8 77,9 général commun de trois municipali- Pourcentage de l’autofinancement des mises de fonds 45,1 74 tés. La construction de zones résiden- tielles originales dans les zones por- Marge de service des emprunts 4,3 5,9 tuaires libérées aux environs du centre Fonds de roulements au 31.12., 1000 d’euros 678 655 684 448 est également en bonne voie. Les Adéquation de caisse par jour 53 55 importants investissements dans le développement des transports publics Bilan 2009 2008 se sont poursuivis. Les travaux d‘exca- Ratio d’autofinancement, % 75,5 77,5 vation pour l‘extension vers l‘ouest de Ratio dettes d’affaire, % 39,1 33,4 la ligne de métro ont commencé en automne. Prêt portant intérêt au 31.12., millions d’euros 890 659 La coopération régionale a permis Emprunts, euros par habitant 1 527 1 150 d’obtenir des résultats concrets avec la création en juin de deux groupe- Prêts au 31.12., millions d’euros 980 999

Annual Report 2009 n City of Helsinki 23 2009 2008 41,4 42,9 315,3 539,8 94,5 181,3 541 942 -24 306 583.100 573.011 2009 2008 50,8 77,9 45,1 74 4,3 5,9 678.655 684.448 53 55 2009 2008 75,5 77,5 39,1 33,4 890 659 1.527 1.150 980 999

24 City of Helsinki n Annual Report 2009 Brief facts about Helsinki K i mm o Bra nd t

HELSINKI LABOUR MARKET HEALTH CARE EDUCATION Founded in 1550 Jobs 385,356 City sub-district health centres 26 Educational structure: The Finnish Capital since 1812 primary production (SIC A-B) 0.1% City hospitals 8 % of 15-year-olds and over with processing (SIC C-F) 13.2% Primary health care: comprehesive school AREA AND ENVIRONMENT services (SIC G-Q) 85.9% primary health care visits total 4.0 M certificate only 31 Total area 716 km2 trade, finance, transport (SIC G-K) 50.6% visits to health centres, etc 3.5 M intermediate qualification 34 Land 214 km2 community services (SIC L-Q) 35.3% dental care visits 0.5 M higher vocational qualification 10 Population density Number of companies 37,391 total per inhabitant 6.9 university degree or eq. 25 inhabitants per sq. km 2,730 Labour force (15–74 year olds): Average number of patients Number of educational institutions in Helsinki: Shoreline 123 km employed 310,220 in institutional care every day 2,174 Universities and Islands 315 unemployed 20,909 in city hospitals 2,051 university-level institutions 7 participation rate, % 73.0 in contract hospitals 123 Vocational universities 5 MEAN TEMPERATURE 2009 Degree of unemployment, % 6.3 visits per 1,000 inhabitants 3.7 Vocational training institutions 25 o Specialized medical care: whole year 6.1 C Comprehensive schools and warmest month, June 17.2o C TRANSPORT AND Out-patient visits total 0.9 M COMMUNICATIONS upper secondary schools 178 coldest month, February -3.6o C in city units 0.2 M Registered cars in contract outpatient clinics 0.7 M per 1,000 inhabitants 386 CULTURE AND LEISURE total per inhabitant 1.5 POPULATION Public transport City library: Average number of patients in Total population 2009/2010 583,350 within the city, total journeys 196 M Book loans, millions 9.3 institutional care every day 1,110 Age groups %: Mobile phones Loans per inhabitant 16.1 in city units 277 0–6 6.7 per 100 inhabitants (in Finland) 144 Museums 71 in contract hospitals 833 7–15 7.8 Internet users (15–74 yr), Recreational trails and percentage of population 82% visits per 1,000 inhabitants 1.9 16–64 70.9 jogging tracks, km 216 65–74 7.8 Swimming pools 14 ENERGY AND WATER SUPPLY SOCIAL WELFARE 75+ 6.7 Sport halls and gyms 32 1 Sales of electricity 7,898 GWh Child daycare places Life expectancy 78.7 per 100 1–6-year-olds 65.2 Sales of district heating 6,583 GWh TOURISM men 74.8 Places in sheltered housing Sales of water 71.8 M m3 women 82.0 for the elderly 2,252 Passengers (millions): Water consumption Finnish nationality % 92.8 per 100 persons aged 75+ 5.7 via Helsinki-Vantaa airport 13 per capita per day 250 l Other nationals % 7.2 Places in institutional care 2,390 via the Port of Helsinki 10 Treated waste water 110.1 M m3 Finnish-speaking % 83.7 per 100 persons aged 75+ 6.1 via Helsinki railway station 46 Swedish-speaking % 6.1 1 Includes municipal daycare centres, Hotel guests (millions) 1.6 Other languages % 10.2 family centres and contract daycare centres overnight stays, total 2.7 of which foreigners 1.5 HOUSING Hotels 53 Dwellings total 323,416 rooms 8,213 owner-occupied dwellings % 44.6 beds 15,425 Housing density m2/person 34.2 International conferences and events 122 Rented dwellings owned participants 29,355 by the city 53,000

Annual Report 2009 n City of Helsinki 25 City of Helsinki

elsinki – as the capital of the country – is the centre of administrative, economic and cultural life in Finland. Helsinki with its neighbouring cities Hforms a metropolitan area with about 1,3 million inhabitants and more than 50 000 companies. Helsinki is the heart of one of the fastest growing metropolitan areas in the European Union. Helsinki offers safe and pleasant surroundings in which to live and work, plus a wide range of excellent transport connections. Helsinki is also the centre of exper- tise of a very high standard where universities and research institutes combine cut- ting edge competence on an international scale to provide an innovative business environment. Finland is a member state of the European Union since 1995 and adopted the euro in 1999. Helsinki offers ■■ A high standard of living ■■ Exceptional high-tech resources and capabilities ■■ A well-educated workforce ■■ Good availability of efficient business services ■■ Top competitiveness and creability ■■ Benefits of the Eurozone membership ■■ Excellent infrastructure, ideally placed to serve the Russian and Baltic markets

European Union in 2009 4 Capitals of EU member states Capitals of other of the euro area EU member states 1 Amsterdam 17 Copenhagen 2 Brussels 18 London 3 Madrid 19 Stockholm 4 Dublin 20 Riga 5 Rome 21 Vilnius 6 Vienna 22 Warsaw 7 Athens 23 Prague 8 Nicosia 24 Budapest 9 Luxembourg 25 Tallinn 10 Valletta 26 Bucharest 11 Lisbon 27 Sofia 12 Paris 13 Berlin 14 Bratislava 15 Ljubljana 16 Helsinki

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10 Pohjoisesplanadi 11–13 FI-00170 Helsinki PO Box 1 FI-00099 City of Helsinki Telephone + 358 9 310 1641 (switchboard) www.hel.fi