City of Helsinki

Annual Report 2013 LAURI ROTKO

Contents

A message from the Mayor 3 Development in the hands of the City Council 4 The Mayor’s sector 6 Public works and environmental affairs 8 City planning and real estate 10 Social affairs and public health 12 Education, cultural and personnel affairs 14 Financial statements 2013 16 Rückblick des Bürgermeisters 22 Bilan du maire 23

Обзор мэра города 24 Brief facts about Helsinki 25 Helsinki in Europe 26

Publisher: Helsinki City Executive Office n Cover photo by: Lauri Rotko, The Tall Ship Races Helsinki 2013 Layout: Innocorp Oy n Translations: Multiprint Oy/ Multidoc n Photos: City of Helsinki’s photo bank Printing by: Tornion Kirjapaino n City of Helsinki : Annual Report 2013 n City of Helsinki, publications of the Central Administration 2014:12 n ISBN 978-952-272-663-6 (printed publication) n ISBN 978-952-272-664-3 (online publication) ISSN-L 2242-4504 n ISSN 2242-4504 (printed publication) n ISSN 2323-8135 (online publication) A Message from the Mayor

ear Reader, The three departments making up The four-year term of the new the City’s central management were DHelsinki City Board, launched in merged as the City Executive Office.

2013, began under uncertain economic The main goals of this reform were PERTTI NISONEN conditions. In the spring, the Board to manage the City of Helsinki as one set the central goals and development entity, to reinforce the City’s economic targets for the term and defined the policy and to promote openness and most important actions to be taken participation. in accordance with the Board’s new Balancing the City finances strategy programme. continued to pose challenges. Actions In addition to wellbeing services, defined in the strategy programme are development of the city structure aimed at slowing down the increase in and competitiveness, the strategy debt. The rise in operating expenses programme emphasises a balanced should be parallel to the rise in general economy, good leadership, openness cost levels and the population growth, and participation. In an open city, minus the annual one percent target information is easily accessible and the for productivity improvement. An decision-making process is transparent. annual ceiling of 435 million euros was The strategy programme also introduced to investments. necessitates a reformation of the City’s A favourable development of travel management system. The objective of and tourism continued. Although the this reform is to make the outcome total number of overnights decreased of the municipal elections reflect the somewhat, records were broken in City’s management and decision- airline, ship and cruise traffic. The making processes more strongly than Helsinki Airport reached the milestone before. A management division was of 15 million passengers. Finland’s established under the leadership of the largest public event of 2013 was the City Board to prepare this reform. In Tall Ships Races, which were hosted addition, an IT division was established by Helsinki. The event attracted over to manage city-level data management. half a million visitors. Slush, a leading A reform of social and public health meeting for growth enterprises in care services came into effect at the Northern Europe and Russia, also beginning of the year. By combining attracted a record-breaking number of the two separate departments for visitors and reinforced the status of social services and health care, the Helsinki among the most exciting start- goal was to make care paths more up cities in the world. efficient and the services increasingly customer-oriented. In connection of this reform, the new Department of Early Education and Care launched Jussi Pajunen operations. Mayor

Annual Report 2013 n City of Helsinki 3 Development in the hands of the City Council

nder the division of powers the 85 members of which are elected between central and local by direct popular vote every four years. Ugovernment in Finland, The City Council elects its own Chair municipalities enjoy autonomy in the and two Deputy Chairs, the members administration of many of their affairs. of the City Board as well as the PERTTI NISONEN Certain basic tasks are stipulated in the members of the various committees Local Government Act, and in addition in proportion to the relative strengths to these, municipalities may voluntarily of the various parties represented on assume others. The only way in which it. The other main tasks of the City the tasks entrusted to municipalities Council include deliberating budgets can be altered is by amending the and balancing accounts, in addition to Local Government Act or by special setting the general goals to be striven legislation. for by the City. Chairman of the City Council Mari Puoskari The City Council The City Council meetings are Green The most important decision-making open to the public and media, if not body in Helsinki is the City Council, otherwise decreed by the Council on

City Council 2013

85 members representing the following political parties:

• National Coalition • Left Wing Alliance 9 • Christian Democrats 2 (Conservative) 23 • The Finns Party 8 • Communist Party of Finland

PERTTI NISONEN • Green League of Finland 19 • Swedish People’s Party 5 (Unity) 1 • Social Democratic Party 15 • Centre Party 3

Auditor

City Board Auditor Committee

15 members representing Audit Department First Deputy Chairman the following political parties:

Harry Bogomoloff • National Coalition (Conservative) Conservative • Green League of Finland • Social Democratic Party The Information Technology Division • Left Wing Alliance • Finns Party 9 members representing • Swedish People’s Party the following political parties: • Centre Party • National Coalition (Conservative) • Green League of Finland • Social Democratic Party • Left Wing Alliance

PERTTI NISONEN • Swedish People’s Party

City Board’s City Group Section Governance Division 9 members representing the following political parties: 9 members representing

• National Coalition (Conservative) the following political parties: • Green League of Finland • National Coalition (Conservative) • Social Democratic Party • Green League of Finland • Left Wing Alliance • Social Democratic Party • • Left Wing Alliance Second Deputy Chairman Finns Party • Finns Party Sara Paavolainen • Swedish People’s Party Social Democrat

31 committees with 9–13 members each; selected by City Council

4 City of Helsinki n Annual Report 2013 special occasions. The meetings are Group and ascertain that the Group’s also broadcast live on the internet affiliated companies and foundations Helsinkikanava, where they may also are operating according to the be watched later as recordings. objectives set by the Board. The Information Technology City Board Division monitors the preparation PERTTI NISONEN The City Board is responsible for and implementation of the City’s ■■ administration and financial information technology programme as management well as how the programme’s goals ■■ preparatory processing of business are achieved. It will also deal with such to be dealt with by the City Council information technology projects that ■■ implementation of Council decisions exceed one million euros in cost. ■■ examining the legality of Council Governance Division makes proposals decisions for reforming City governance. Chairman of the City Board, Tatu Rauhamäki The fifteen members of the City Board Mayor and Deputy Mayors Conservative are elected by the City Council for two- The Mayor and the four Deputy Mayors year terms and in proportion to the are each responsible for distinct Council’s political composition. sectors of work and report to the City Board. They follow activities in their City Board has three divisions; respective segments and oversee the City Group Division, implementation of decisions. They Information Technology Division are also responsible for preparatory and Governance Division processing of business within their PERTTI NISONEN The City Group Division’s mission is remits and for reporting to the City to monitor the operations of the City Board on these matters. n

Departments and Offices

Mayor Deputy Mayor for public works and environmental affairs • Administration Centre First Deputy Chairman of • Audit Department, General Administration • City Transport the City Board and City • Economic and Planning Centre • Construction Services Group Section • Financial Management • Environment Centre Osku Pajamäki • Helsinki Energy • Fire and Rescue Department Social Democrat • Port of Helsinki • Helsinki Wholesale Market • Palmia • Public Works Department • Procurement Centre

Deputy Mayor for city planning Deputy Mayor for social affairs

and real estate and public health PERTTI NISONEN

• City Planning Department • Social and Health Services Department • Building Regulation Department • Early Education and Care • Housing Production Bureau • Real Estate Department

Deputy Mayor for cultural and personnel affairs

• Deputy Mayor for education, cultural • Educational Department and personnel affairs • Helsinki Urban Facts • Finnish Adult Education Centre • Helsinki Zoo Second Deputy Chairman • Swedish Adult Education Centre • Human Resources Department of the City Board • Helsinki Philharmonic Orchestra • Human Resources Department Service • City Art Museum • Occupational Health Centre Emma Kari • City Library • Sports Department Green • City Museum • Youth Department • Cultural Centre

Annual Report 2013 n City of Helsinki 5 1-tasonThe Mayor’s otsikko sector tähän

he City of Helsinki’s economy Income development of public was somewhat stronger in 2013 enterprises Tthan previously estimated. The The total sales of electricity by

PERTTI NISONEN City economy remained largely at the Helsingin Energia, 7.5 TWh, remained at 2012 level, but it was markedly weaker the previous year’s level. The year was than in 2011. Tax income developed warmer than average, which cut down positively showing 5.3 percent growth district heat production. The sales of from the previous year, but close to district heat were 5 percent below the half of the growth was caused by previous year’s level. The production of accounting practices. The municipal tax district cooling utilising seawater, the rate was 18.5 percent. heat content of wastewater and heat The City’s operating expenses grew from co-generation increased by 34 by 3.6 percent, down from 4.8 percent percent compared to the previous year. Mayor Jussi Pajunen in 2012. Over the last five years, the Turnover was 747 million euros, down • General planning of the operation and finances loan portfolio of Helsinki has more by 19 million euros from the previous of the city than doubled and now amounts to year. Profit before appropriations was • Group management around 1,500 million euros. By year- 204 million euros, 4 million euros • Preparation of the budget and the monitoring of end 2013, the portfolio had grown by higher than in 2012. its implementation • Internal auditing approximately 290 million euros since The Port of Helsinki achieved its • Helsinki Energy year-end 2012. In order to slow down profit target. Development was rather • Port of Helsinki the growth of the loan portfolio, Helsinki slow in cargo traffic and, due to a slow • City of Helsinki Financial Management Services has sought to improve the profitability beginning of the year, cargo traffic (Talpa) of service production by slowing increased slower than in the previous • Business matters, tourism, events • Preparedness planning the increase in the annual operating year, but it still showed higher profit • International matters expenses of these operations. The than in the previous year. Another • Communications City managed to slow the increase record was broken in vessel traffic. Municipal public enterprises compared to the high level of 2012, but There were 8,122 vessel calls. The the increase was still higher than in the number of calls decreased slightly, but • Helsinki Energy (1,138) rest of the country, where the increase the total transport capacity of vessels • Port of Helsinki (166) • City of Helsinki Financial remained at an estimated 2.6 percent. increased, as the size of vessels Management Services (407) The City’s annual profit margin was increased more than the number of somewhat higher than in the previous calls decreased. Turnover for the Port’s Departments: year, but internal financing was not fiscal year was 89 million euros, up by • City of Helsinki Administration Centre (242) sufficient to cover investments. 2.1 percent from the previous year. • City of Helsinki Economic and Planning Centre (235) • Audit Department (18) The number of personnel receiving a monthly or hourly salary is presented in brackets

Key figures in the mayor’s field Entire city External operating costs for the entire city, million euros 4,673.0

Mayor’s field LAURI ROTKO Operating profit, million euros 10.3 Operating costs, million euros 124.5 Operating costs / citizen, euros 203.3 Public enterprises within the mayor’s field Helsingin Energia / Turnover, million euros 746.6 Port of Helsinki / Turnover, million euros 89.0 City of Helsinki Financial Management Services (Taloushallintopalvelu, Talpa) / Turnover, million euros 26.4 Number of personnel (incl. public corporations within the field) 2,206 % of the entire personnel 5.5

6 City of Helsinki n Annual Report 2013 1-tason otsikko tähän

Incorporation of public enterprises According to an amendment to the

Local Government Act that took TIMO SANTALA effect during the year, a municipality has to assign operations it carries out in competitive markets to a limited liability company, cooperative, society or a foundation. The transition phase extends to the end of 2014. Studies on incorporating the operations were launched for the Helsingin Energia and Port of Helsinki public enterprises. For the public enterprise Palmia, a study was launched on a re-organisation of operational and management models in accordance with the competition neutrality regulations of the Local Government Act. In addition, a study required by the strategy programme was launched on the operational model of Helsinki City Transport. citizen initiative have introduced a new awarded in an innovation competition Helsinki population grows communal spirit to the city. Helsinki for public administrations organised by At the turn of the year, Helsinki had aims to be an enabling partner for all the EU. Open data is meant to generate approximately 612,600 residents. such activities. new applications and services, and During 2013, the number increased by The tourism and congress numbers open data is also offered to developers 8,600. The number of foreign nationals of Helsinki have developed positively. with ideas for the utilisation of the increased by 2,700, and the number Records were broken in airline and data. of foreign-born residents, defined as vessel traffic. Total passengers at In addition to open data, other those speaking other than Finnish the Helsinki Airport increased to 15.3 important development projects or Swedish as their first language, million. Total passengers at the port include e-services and a feedback increased by 5,200. The foreign-born of Helsinki were 11.6 million, and system serving citizens. Interaction population represents 13 percent of the number of international cruise among decision makers, authorities the city’s population. The total net passengers was 420,000. However, and residents has been advanced migration gain was 6,700 residents. the number of overnights did not further. Domestic net migration gain increased, increase, showing a 3 percent decline but net migration gain from abroad from the previous year instead. Regional cooperation decreased from the previous year. International cruise traffic broke The topics emphasized in regional a record. Helsinki received 420,000 cooperation included preparations for Dynamic city cruise passengers, up by 15 percent municipal reforms involving extensive Helsinki is a city of events and festivals. from the previous year. rounds of statements. A preliminary The most important of the major More international congresses were metropolitan area study led to events of the year was the Tall Ships organised in Helsinki than ever before. preparatory legislative work related Races Helsinki 2013, which attracted They brought over 31,000 congress to metropolitan administration in the visitors from at least 37 countries. The guests and about 51 million euros in Finnish Government. The Ministry of sailing event attracted large crowds, profit to the city. With these record- Finance launched a review of municipal and it brought up to 30 million euros in breaking results, Helsinki was the re-division in Helsinki and eight other income to the Helsinki region. number one congress city in Finland. municipalities. Preparation work for an Several smaller events have extensive reform of social and health increased the attractiveness of Open data care services was also continued. Helsinki. These have been developed Data on City decision making and Central themes in the metropolitan and organised by various societies, management is systematically opened area cooperation included closer groups, citizens and entrepreneurs. for use by citizens. Helsinki Region corporate governance and further Restaurant Day, Cleaning Day and Infoshare, an open data service of development of land use, housing and several other events stemming from the Helsinki Metropolitan Area, was traffic planning.n

Annual Report 2013 n City of Helsinki 7 Public works and environmental affairs

New trams on streets of events organised in the city. The Two of the new trams acquired for tram Environmental Centre introduced traffic in Helsinki have been tested, and an Oiva system, coordinated by the

PERTTI NISONEN they are already carrying passengers. Finnish Food Safety Authority Evira, The passengers have been happy with which has made the results of food the quiet and smooth rides on the new inspections public since 1 May 2013. trams. In total, 38 new tram cars have In the maintenance and been purchased, and they will all go construction services provider Stara, into operation between 2016 and 2018. the maintenance and construction of 20 new metro cars have been the city infrastructure was reorganised purchased to meet the needs of into sector-specific divisions, rather expanding rapid transit, and their than area-specific units. The Stara manufacture has already been started management was also reorganised. in Spain. The metro automation project The purpose of a productivity Deputy Mayor proceeded on a very tight schedule. improvement project, launched Pekka Sauri The project was delayed for a number in the autumn, is to maintain the of reasons including a search for a safe competitiveness of Stara. The Public • Public transportation • Rescue services platform door solution and delays in Works Department and Stara signed a • Environmental issues equipment installations. partnership agreement that improves The management of metro their collaboration, productivity and Municipal public enterprises security was transferred to the Palmia overall impact. • Helsinki City Transport (HKL) (975) public enterprise at the beginning of The parking control system Pasi, • Palmia (2,924) November. Palmia recruited about 80 developed by the Public Works new security personnel to carry out Department, was awarded the Departments: the new assignments. The concept and Achievement of the Year prize by the • Procurement Centre (53) principles of metro security have been Mayor. In this new system, all parking • Helsinki Wholesale Market (34) revised and the security guards are control data is in electronic format. • Helsinki City Rescue Department (671) more visible than previously. Electronic processing speeds up the • Public Works Department (468) • Stara construction service provider (1,535) flow of information and customer • Environment Centre (173) New ideas to take us forward service. The number of personnel receiving a monthly The Rescue Department and The flower instalment in the or hourly salary is presented in brackets Environment Centre were reorganised. Tallinn Flower festival by the Public The Environment Centre launched Works Department and Stara placed Key figures for the construction an investigation for achieving a first in the international category. and environment offices 30-percent decrease in greenhouse This was already the third win for Operating profit, million euros 322.9 gas emissions by 2020. The Greening Helsinki. The Twitter service of the Operating costs, million euros 625.3 Events project prepared a proposal Public Works Department came Operating costs / citizen, euros 1,023 for the environmental requirements second in the national competition for Public enterprises within the scope of the construction and environment offices Helsinki City Transport (HKL) / Turnover, million euros 140.6 REIJA JOUSJÄRVI Palmia / Turnover, million euros 160.2 Number of personnel (incl. public corporations within the field) 6,833 % of the entire personnel 17

8 City of Helsinki n Annual Report 2013 Municipal Marketing, in the category used for outdoor catering without any of Marketing Product of the Year. The separate compensation. competition is held by organisations In October, Helsinki became a Fair involved in municipal and regional Trade city. The public enterprise Palmia MARIA MIKLAS marketing. was very active in acquiring Fair Trade An online ordering system, Kilomyynti- products. The objective was to extend Web, was introduced at Palmia’s the selection of Fair Trade products and catering facilities in Pakkala. to promote the consumption of Fair Approximately 150 schools and day Trade coffee. care centres, 24 care service locations and 26 staff cafeterias began to use Progress in construction this online ordering service. projects In cooperation with the Education Planning and construction progressed Department, Palmia implemented smoothly in new project areas, an extensive school menu revision, such as Kalasatama and Jätkäsaari. launched a pilot project for a restaurant Approximately 6.9 hectares of new committee and developed a monitoring streets were built in the city, and 7.7 system for wasted food at schools, in hectares of old streets were repaired. order to decrease the amount of bio A new pedestrian and cycling path waste. Two catering service kitchens crossing over the Nordenskiöldinkatu tested a “one plate model”, which helps street, the Auroransilta Bridge, was to cut down the consumption of water commissioned. The reconstruction of and electricity. the Keskuskatu street continued. Customer service offices, such as Palmia’s telephone and wellbeing Construction of a 1.2-kilometre-long those of the Real Estate Department, service unit implemented a Voice of public transport tunnel in Paloheinä purchased markedly fewer services Helsinki project, in which a consistent was launched. The tunnel passes from the maintenance and construction sound environment was created for from Paloheinä to Kuninkaantammi, service provider Stara than in recent the recorded messages of telephone under the Central Park. From autumn years. The total volume of their exchanges and other similar services. 2015 onwards, bus trunk line 560 will operations declined steeply and operate through the tunnel. rapidly. Stara managed to compensate Food attracts The renovation of the Siilitie for the decline in volume by cutting The former slaughterhouse Teurastamo Metro station was completed. down outsourced services. Stara was (Abattoir) in the area of the Wholesale The station remained open to the able to achieve the budgeted operating Market attracted new entrepreneurs public during the whole renovation marginal profit. and visitors. The summer events in project. Teräsrakenneyhdistys, the particular attracted tens of thousands Finnish association of steel structure Procurements of visitors. The old slaughterhouse construction, awarded the station with The role of the Procurement Centre building was renovated for restaurants the Steel Structure of the Year prize for as a shared procurement unit for the and shops. The training kitchen Flavour high-quality steel construction city was reinforced. Use of criteria Studio launched operations. The renovation of the Tori Quarters based on sustainable development The Hietalahti Market Hall was (Torikorttelit) district in the centre of in procurements increased. refurbished and opened for food sales Helsinki was completed. The new Competitive bidding processes and services after a break of ten years. building of Daycare Centre Meritähti increased by 29 percent compared The market hall served as temporary was completed in Vuosaari. to last year. A specification was premises for the vendors of the Old A storage tent for oil spill response prepared for the management of Market Hall during a renovation. The equipment was set up near the innovative procurements, for use Wholesale Market hosted a congress Santahamina oil spill response unit. in the development of the city’s of the World Union of Wholesale The sum allocated for the procurements. Markets. Helsinki is seen as an winter maintenance of streets and The Environment Centre and internationally attractive food tourism constructed parks, 24.6 million the Procurement Centre launched destination. euros, was not sufficient to cover the an environmental network for The Public Works Department expenses, due to heavy snowfall at procurements. The network helps the updated its terrace permit instructions. the beginning of the year, as well as city’s different administrative bodies to In the future, small terraces, i.e. the long winter. Despite a snow-free pay attention to the goals of the city’s 80-centimetre-wide structures attached end of the year, the budget for winter environmental policy in procurements to the facade of a building, can be maintenance was exceeded. and in other areas. n

Annual Report 2013 n City of Helsinki 9 City planning and real estate

New housing through infill occupied by the Defence Forces and construction is now mainly used as a recreational The new pending city plan of Helsinki area. It has no bridge connection.

PERTTI NISONEN envisions that about 860,000 citizens The temporary use of Vaasankatu as will live in the city in 2050. Helsinki a pedestrian street was an interesting will become a denser city, and experiment. The experiment lasted new construction will take place in from the beginning of June to the the extension areas of the current end of September, and it provided districts, in particular in the suburbs lessons in novel and spontaneous city near rail stations. A focal point of development. the plan on Östersundom, an area shared by Helsinki, Vantaa and Sipoo, Investments in school buildings is the integration of construction and Due to the aging building stock, control Deputy Mayor conservation of the Natura areas. of indoor air problems has become one Hannu Penttilä With regard to zoning sufficient of the most important goals of the City. floor space, goals were achieved better A total of 174 million euros was invested • Zoning than during the previous year. The in construction and reparation projects. • Other land use planning City Planning Committee compiled In particular, funds were allocated to • Real Estate sector housing project proposals totalling school renovations. The most extensive • Building inspection 459,000 square metres of floor space. of the 350 projects were the renovation • Housing policy The Council approved 313,000 square of the Vesala secondary schools and the • Housing issues metres of them. Approximately 511,000 construction of the Viikinmäki district Departments: square metres of new housing came into centre. • Housing production company (58) effect. The proposals emphasised infill The property owned and managed • City Planning Department (291) construction. Approximately 60 percent by the Real Estate Department accrued • Real Estate Department (470) of the housing projects, almost 280,000 a profit of 434 million euros from rent. • Building Regulation Department (118) square metres of floor space, are located 80 percent of the sum was internal The number of personnel receiving a monthly or hourly in areas already under construction. The revenue. In order to reduce renovation salary is presented in brackets most extensive detailed plans were for liabilities, the City sold unused property the districts of the Capella avenue and including the Puotila Manor and Villa Key figures for the city planning Sompasaari located in the area. The most Tomtebo. and real estate offices: significant infill construction plans were Operating profit, million euros 685.8 for the Vaarnatie and Naulakallio areas in Extensive sale of land Operating costs, million euros 302.9 Mellunkylä and the Siltalanpuisto area in Income from leased land was 209 Suutarila. million euros, 23 percent of which was Operating costs /citizen, euros 494 The planning principles for the internal income. Land sales produced Number of personnel 937 Vartiosaari island were approved in 79 million euros. The most significant % of the entire personnel 2.3 March. The island, located near the sites sold were residential plots in Helsinki shoreline, was previously Jätkäsaari and Kalasatama, as well as HELSINGIN KAUPUNKISUUNNITTELUVIRASTO/ KAUPUNKIMITTAUSOSASTO KAUPUNKISUUNNITTELUVIRASTO/ HELSINGIN

10 City of Helsinki n Annual Report 2013 office building plots in Ruskeasuo and Länsi-Pasila. During the year, the City earned 6.6 million euros in land use compensation. In addition, 16 new land use contracts were signed. TEINA RYYNÄNEN The City acquired new land for 45 million euros, and 275 hectares of land was purchased from Östersundom.

Busy construction slowed down About 4,700 new housing units were completed in Helsinki. As the year before, new housing construction was at a good level. Nevertheless, new construction remained about 15 percent below the previous year’s level. Soil remediation was carried out mostly in future residential areas in the inner city, as well as in Laajasalo and in Kuninkaantammi in Kaarela. Fewer actual construction projects were launched than in recent years. The Real Estate Department transferred Helsingin kaupungin asunnot Oy’s modifiable “new loft architecture”. residential plot construction rights to ownership of ARA rental apartments Moisture control during construction further years corresponding to 192,000 was in effect for a second year. The was improved, in cooperation with square metres of floor space. operations became more efficient, and the various departments and Rakli ry For office buildings, the transferred practises were made more consistent. (The Finnish Association of Building construction rights corresponded to The company’s loans with the highest Owners and Construction Clients). 96,000 square metres of floor space, interest rate were converted into Rakli ry named the City of Helsinki’s which was more than twice the amount cheaper loans, their worth totalling up Housing Production Department the transferred in the previous year. The to 130 million euros. Constructor of 2013, owing to the increase was mostly due to the sale Demand for affordable rental quality of its construction and the of completed commercial sites. New housing continued to grow. Towards promotion of affordable housing and contracts were signed on commercial the end of the year, around 26,600 sustainable development, as well as sites in Jakomäki and Maunula and on applicants were on queue for City to honour its work to reduce financial a hotel site in Kaartinkaupunki. rental housing. The Real Estate crime in the construction sector. Department provided vacated and new The Building Control Department is Slow production of affordable ARA rental apartments for about 2,700 developing an electronic construction housing new tenants. permit system, which will be Housing construction decreased, implemented with the help of a compared to the previous year, and Wood construction consistent user interface recommended it only met about 40 percent of the Wooden structural elements are for municipalities. A guide for single- annual goal set in the City’s strategy applied in housing construction in family house residents was published, concerning housing and related land Pukinmäki, and they are also used to and the department also organised use. In its own housing production, construct rental apartments, office two extensive afternoon seminars the City made construction decisions space and a hotel in the WoodCity concentrating on building engineering on 591 new apartments, 333 of which district in Jätkäsaari. A residential physics and repair construction. The were ARA rental units constructed district, without parking spaces, seminars had a total audience of 800 with State support, 145 were right-of- was completed in Kalasatama. To people. occupancy units, and 113 were Hitas complement the rental housing of Contacts with other Nordic units. It was decided that renovations the district, a Hitas building (a price- countries were maintained by the would be carried out in 565 units. A and-quality-controlled building) City Planning Department and the total of 1,053 units produced by the named Asunto Oy Helsingin Studio Real Estate Department, and high-rise City were completed. was constructed. It has no parking construction know-how was acquired spaces, and it represents new, easily from Vancouver, Canada. n

Annual Report 2013 n City of Helsinki 11 Social affairs and public health

New departments began Promoting the health and operations wellbeing of Helsinki citizens The Department of Social Services and Programmes promoting healthy the Health Centre were merged as the lifestyles, Smoke-free Helsinki, a PERTTI NISONEN Department of Social Services and programme for responsible alcohol Health Care at the beginning of 2013. use and an obesity programme all At the same time, the Finnish-speaking continued, aiming to improve the child day care reorganised itself as health and wellbeing of citizens. the independent Department of Early The Social Affairs and Public Health Education and Care. The central goals sector participated in the eighth world of this reform were to promote a conference organised by the World customer-oriented approach and to Health Organisation and the Ministry improve customer service. of Social Affairs and Health. It was held The service structure has been in Helsinki in the summer. Deputy Mayor simplified in senior services. An The Act on Supporting the Functional Laura Räty increasing number of people over age Capacity of the Older Population and 75 still live at home. The efficiency on Social and Health Services for • Social welfare and health care • Day care and preschool education of service chains intended for the Older Persons, i.e. the so-called Senior elderly improved significantly. Wait Citizen Service Act, came into effect Departments: times both for long-term 24-hour on 1 July 2013. An extensive survey on • Social services and care and for further treatment after the impacts of the Act on the services health care Department (15,633) specialised health care decreased for the elderly was carried out, and • Early education and care Department (5,580) noticeably. In 24-hour care, the share preparations were made for meeting The number of personnel receiving a monthly of institutional care has decreased the provisions of the Act. or hourly salary is presented in brackets and the share of assisted living has increased. Furthermore, child welfare Integrated maternity clinic and Key figures for the social services and services for the disabled family work and health services are developing services provided at The functionality of the Hyve4 model Operating profit, million euros 289.8 home, instead of institutional care. was reviewed in cooperation by the Psychiatric services and substance Department of Early Education and Operating costs, million euros 2,505.5 abuse treatment are now operating at Care and the maternity clinic and family Operating costs /citizen, euros 4,090 four regional psychiatric and substance work of the Department of Social abuse treatment centres. Services and Health Care. The model Number of personnel 21,213 % of the entire personnel 52.8 KIMMO BRANDT

12 City of Helsinki n Annual Report 2013 comprises early education discussions and interviews of 4-year-old children during day care as well as extensive health check-ups at maternity clinics, involving check-ups by both maternity SUSANNA KARHAPÄÄ clinic nurses and doctors. The content of the Hyve4 model was developed in the researched day- care centre network during the Katse lapseen (Looking at children) project, in cooperation with Espoo, Vantaa and Kauniainen, the capital city region’s Development Unit of Early Education, and the University of Helsinki. The best practices discovered during the project will go into use and applied throughout the city during 2014.

Pioneer of electronic services Use of the e-services provided by social and health care services increased noticeably. The services can be used at maternity clinics, in student healthcare, in dental and oral healthcare and at health stations. It is also possible to order self-care equipment online. In for parents taking care of their children forums throughout Helsinki. The addition, electronic services were at home. Classes were organised at citizen forums were used to present tested in the process of applying for seven playgrounds, at family houses the operations of the Department of social assistance, and they will be and in the premises of the organisation. Early Education and Care, regional introduced in 2014. Child minders were provided for the early education services, the outlook Approximately 70 percent of duration of the classes. The teachers of various areas and the offerings maternity clinic customers and 40 were from the Finnish and Swedish of private day care. The forums also percent of child clinic customers have Adult Education Institutes and adult discussed themes related to the signed an electronic service agreement. upper secondary gymnasiums. content of early education, such as Contacts through e-services replaced The number of customers for environmental education, outdoor about 45,000 appointments at health Child Welfare Services and social activities, the formation of groups and stations during the year. Health care assistance increased. The increase in the participation of children. e-services are used markedly more in the number of Child Welfare Service Customer panels were established Helsinki than elsewhere in the country. customers was due to the increasing at two health stations. An electronic number of customers in open care. feedback system was introduced New clubs for children The number of Child Welfare Service during the spring. By the end of the Nine new forest or garden clubs were customers in family or institutional care year, almost 4,000 feedback messages started in Helsinki. The club activities has decreased instead. Young people were submitted through the system. are intended for children in home care, and support for them through the Most of the comments were about and children who are over 2 years of methods of open care remained some health stations, making appointments, age but have not yet started preschool of the main challenges of Child Welfare social assistance and personal may take part in them. The results of a Services. assistants. Quick-feedback devices customer survey on the club activities Last year, close to 45,000 were also tested during the year. were very positive. The average score households in Helsinki received social People are pleased with early for both playground and day-care centre assistance. The number increased from education services. clubs was 4.6 on a scale from 1 to 5. the previous year, due to weakening In a survey sent to all day-care employment conditions. customer families, parents gave Language courses for excellent grades to day care operations. immigrant parents Citizen participation The general rating was 4.5, on a scale As an integration service, the City The Department of Early Education from 1 to 5. Approximately 7,300 provided Finnish and Swedish classes and Care arranged a total of 19 citizen respondents completed the survey. n

Annual Report 2013 n City of Helsinki 13 Education, cultural and personnel affairs

Education reform its implementation is in an important A curriculum reform process was focus in education and employment launched in basic education, the management, which will be monitored

PERTTI NISONEN basis of which was defined in value and reviewed regularly. discussions with the pupils, homes The participation system for pupils and the personnel. It was also possible and young people, Ruuti, engaged to join the discussion through an students through student committees. electronic survey. Students were also active in the “I eat The number of pupils in basic all that I take” campaign, the purpose education and students in vocational of which was to decrease the amount training increased. The school network of bio-waste generated by school became denser, and the number of cafeterias. comprehensive schools decreased by two and upper secondary schools by Crowd pullers Deputy Mayor one. A total of 1,450 performances were Ritva Viljanen The City added 1,460 new student held at the venues of the Cultural places in vocational education for the Office, and they had a total audience of • General and vocational education • Library services years 2013 to 2016. Helsinki Vocational 190,000. Over 11,000 school children • Cultural matters College and Helsinki Vocational Adult attended various art courses. There • Sports and exercise Institute began their operations on 1 were about a hundred exhibitions • Youth office January 2013. All vocational education and they attracted close to 200,000 • Research and statistics department for both young people and adults, viewers. In addition, the Cultural Office • Human resources policy • Employment matters organised by the City, was provided by granted subsidies to almost 700 artists these institutes. and art communities. Total subsidies Departments: Helsinki Vocational College launched a amounted to 17 million euros. Public Vocational Institute for those Helsinki City Museum’s exhibitions • Personnel Centre (123) • City Library (552) young people in danger of dropping out attracted over 200,000 visitors. The • City Museum (80) of their studies. This project is part of the number of visitors increased by almost • City Orchestra (116) measures of the Youth Guarantee, which one-third from the previous year. The • The Helsinki Zoo (82) came into effect at the beginning of the most popular exhibition was Children’s • Cultural Centre (121) year. The Youth Guarantee also includes Town in Sederholm House. The Mad • Sports Department (487) • Youth Department (400) a Respa project by the City of Helsinki, about Helsinki exhibition attracted over • Oiva Akatemia (28) in which career coaches instruct young 40,000 visitors, and the Brylcreem • Education Department (6,439) people in work and education. One- exhibition, opened in November, is • Swedish Adult Education Centre (34) fifth of the young people in Helsinki are expected to be a success. The most • Finnish Adult Education Centre (180) • Art Museum (72) covered by the Youth Guarantee, and popular exhibitions of Helsinki Art • Information Centre (82) • Occupational Health Centre (154) The number of personnel receiving a monthly or hourly salary is presented in brackets

Key figures for the department of education and personnel issues Operating profit, million euros 84.7 Operating costs, million euros 971.3 Operating costs / citizen, euros 1,586

Public enterprises of the department of education and personnel issues HELSINGIN KAUPUNGINMUSEO/JUHO NURMI City of Helsinki Personnel Development Services (Oiva Akatemia) / Turnover, million euros 4.2

Number of personnel (incl. public corporations within the field) 8,950 % of the entire personnel 22.3

14 City of Helsinki n Annual Report 2013 Museum were Firebird and Snow recorded over 4,500 active visitors, Maiden from the collections of the who valued the opportunity to Tretyakov Gallery in Moscow and the participate and to make decisions retrospective exhibition of works by concerning their own matters. MAARIIT HOHTERI Marjatta Tapiola, which was on view at Young people could also test the same time. their participation skills through The City’s orchestra, Helsinki visual methods on three walls for Philharmonic Orchestra, performed graffiti, which came to be covered a record-breaking 171 concerts. The with hundreds of paintings. Over concerts held at the Helsinki Music 60 performances by young people Centre were almost always sold out. were held in the theatre event Teatris The orchestra has 3,300 godchildren, at the Finnish National Theatre. In for whom they performed a total of the Tullaamo project, organised in 100 family concerts. cooperation with Helsinki Festival, Over 500,000 people visited Helsinki young summer workers created art in Zoo. The main attractions were the new an old storage building in Kalasatama. residents of the zoo including Barbary macaques. People could also watch Adult education institutes zoo activities through web cameras and gaining popularity learn about them in social media. The course registration system of The EasySport activities programme the adult education institutes was data service was awarded at the first for children and young people included upgraded. The courses are very innovation competition for public a total of 45,000 activities, which popular, and most of them have more administration held by the European even attracted national attention. applicants than they have available Commission. Neighbourhood sports facilities were places. Urban Facts also launched an online constructed in the sports parks of The courses of the Finnish Adult data service presenting the wellbeing Laajasuo, Arabianranta and Oulunkylä. Education Institute provided somewhat of young people, in cooperation with The facilities were constructed with over 100,000 hours of teaching, and the Youth Department, Education increasing attention to accessibility and the courses were attended by 77,000 Department and the Department of the needs of special groups. students. The Swedish Adult Education Social Services and Health Care. Institute provided close to 30,000 Käännös, winner of hours of teaching, which was attended Personnel was treated well architectural competition by somewhat over 17,000 students. The Personnel Centre launched an A proposal entitled Käännös (“turn”) HR (human resources) Master Class by ALA Architects (Arkkitehtitoimisto Employment and immigration development programme, and HR ALA Oy) won the international In addition to the Respa project, Guidance was established to facilitate architectural competition organised for which coached young people to find the human resources management the new Central Library. The Finnish work, the City also took part in a work of supervisors. Change Government designated the library as municipal pilot programme, launched management and change control the project of the 100th anniversary of by the Ministry of Employment and were emphasised in the management Finnish Independence. the Economy, which guides the long- training. Coaching in “managing New operational models were term unemployed to find placement multiform services” was targeted at developed for the city libraries. The in further education, work and work middle management. An executive Suomenlinna library tested self-service activities through career coaching. MBA coaching programme continues. in cooperation with Helsinki Region The City organised two extensive The Occupational Health Centre Transport and Forum Virium Helsinki. forums related to immigration. Their implemented a fourth occupational E-materials became increasingly theme was the employment of health survey, which covered the popular, as the libraries gained access immigrants. Helsinki Region Welcome entire personnel. In addition, the to the digital versions of popular Weeks reached 5,000 international Occupational Health Centre organised magazines and movies. The number of professionals. intensive weeks of influenza e-book loans more than doubled. vaccinations and screenings of risks for Open data occupational capabilities. New projects Active youth The Helsinki Region Infoshare (HRI) included sleep groups and brief- The locations of the Youth Department service offered by the City of Helsinki therapy experiments. n recorded over 1.3 million visits. The Urban Facts continued to make public RuutiExpo fair for young people data more open. The expanding open

Annual Report 2013 n City of Helsinki 15 Financial statements 2013

Formation of the result of the euros, while the estimated deficit in The debt servicing margin, which defines financial period the budget was –84.5 million euros. The the sufficiency of internal financing for The 2013 profit and loss account is deficit differed from the budget by 55.6 the payments of interest expenses and comparable to 2012. million euros. The per capita municipal payments of liabilities, was 4.3. The debt The operating profit of the city tax income accrual exceeded the servicing margin improved, compared to increased by 1.2 percent, compared to budgeted and the interest costs were the previous year. the previous year, and the operating lower than anticipated. The total sum of the margin was costs increased by 2.4 percent. Excluding Liquid assets at the end of the year 12,256.6 million euro on 31st of public enterprises, funds and internal were 253.9 million euros higher than at December 2013. An increase of 209.1 service providers Stara and the Premises the beginning of the year. million euros occurred compared to the Centre, the comparable operating costs The financial analysis of 2013 is previous year. increased by 3.6 percent, whereas the comparable with 2012. The results of Helsinki Energy also previous year, there was an increase of The liquid assets increased by 253.9 had a significant impact on the economic 4.8 percent. In recent years, Helsinki has million euros, compared to the beginning balance of the city. In 2013, a transfer aimed to improve the profitability of their of the year, thanks to loans taken out at of 150 million euros from the surplus service production by controlling the rate the end of the year. The cash flow from of Helsinki Energy’s previous financial of the increase of their annual operating operations and investments proved to periods was made for funding the city’s costs. be higher than the budgeted amount. production of basic services. The tax income added up to a total The per capita municipal tax income of 2,906.4 million euros, which was 5.3 accrual exceeded the predicted sum The results of the City of percent more than the previous year. The and the interest costs were lower than Helsinki Group’s financial period amount of municipal tax increased from anticipated. The profit of the Helsinki were formed as follows: the previous year by 5.9 percent and Energy public enterprise exceeded the The surplus of the city group, 194.6 real estate tax by 3.5 percent. The main budget. In addition, the investments million euros, was 35.6 million euros reason (about half of the reason) behind were implemented with slightly larger than the surplus of its parent city, the strong increase in the amount of below the budgeted sum. For the 159.0 million euros. municipal tax were reasons of statistic abovementioned reasons, the cash flow The operating income of the group techniques, which have no direct relation of the operations and the investments covered 56.3 percent of the operating to the development of the wage sum was, in total, 222.7 million euros below costs. In 2012, the same figure was 56.2 behind the accumulated municipal taxes. the deficit anticipated in the budget. percent. The amount of corporation tax increased However, there was a deficit of –75.1 The annual marginal profit covered by 2.0 percent. The amount of received million euros. 119.8 percent of the write-offs (110.3 state subsidies was 275.7 million euros As the investment levels exceeded percent in 2012). The annual marginal and a decrease of 21.7 percent occurred, the internal financing, loans were profit was 1,249 euros/citizen (1,133 compared to the previous year. increased by 289.9 million euros. euros/citizen in 2012). The annual marginal profit was 472.7 Existing loans were paid off by 113.1 The Group’s financial statement million euros. The annual marginal profit million euros and new loans worth 403.0 shows that the liquid assets of the group shows the income funding available million euros were taken out. Relative increased by 233.5 million euros from for various investments and loan indebtedness, which tells how much of the beginning of the financial period, instalments. The annual marginal profit the municipality’s operating income is whereas the liquid assets of the parent for 2013 covered the write-offs, and also necessary for paying back the liabilities, city increased by 253.9 million euros. 74.5 percent of the net investments. was 44.4 percent. By the end of the Internal financing was used to cover for The annual marginal profit, excluding year, the loan portfolio was 1,514.6 66.3 percent of the group’s investments public enterprises and funds, was 170.4 million euros, which is 2,472 euros/ (in 2012, 59.2 percent). The sufficiency of million euros, which covered 59.8 percent citizen, when including the debts of the cash balance was 60 days at the end of the write-offs and 42.4 percent of the public enterprises. of 2013 (48 days in 2012). n net investments. The sufficiency of the cash balance at the The deficit, according to the budget, end of the year was exceptionally high, excluding public enterprises and 63 days, which was due to the new loans independent funds, was 28.9 million taken out towards the end of the year.

16 City of Helsinki n Annual Report 2013 Operational costs Operational profits. tax and state subsidy profits, of sectors in 2013* net funds profit 2013* 1, 000 euros 1, 000 euros Subsidies, allocated Fund profits Sales profits to the Economic Mayor’s scope and expenses 5.2 % 245,561 and Planning Centre of activities 134,680 2.9 % 10,432 0.2 % 4.1 % 185,613 State subsidies in Payment income City Planning Construction and total 4.0 % 190,336 and Real environment 275,737 5.9 % Subsidies and Estate Sector sector contributions Dog license 302,891 6.7 % 13.8 % 625,265 2.5 % 117,362 441 0.0 % Education Department Social services. Real estate tax Tax revenue and Metropolia health care and 195,275 4.2 % 14.4 % 676,140 University of early education Applied Sciences sector Share of corporate Other operational 643,693 14.2 % 43.8 % 1,988,883 tax revenue revenue 268,546 5.7 % 1.0 % 45,621 Education, The Hospital District Cultural and of Helsinki Production Income tax of the Personnel Affairs and Uusimaa for own use municipality 266,572 5.9 % 11.4 % 516,643 2.5 % 118,587 2,443,087 51.8 %

In total 4,539,991 euros In total 4,710,372 euros * Without public enterprises and funds acting as independent balance units. * Without public enterprises and funds acting as independent balance units

INVESTMENTS Million euros 2013 2012 Number of personnel in different sectors, Investment costs without public 31st December 2013** enterprises Fixed assets 79 137 City Planning and Real Mayor’s scope of activities House construction 175 175 Estate Sector 5.5 % 2,206 Streets, traffic lanes and tracks 75 64 937 2.3 % Bomb shelters 1 5 Construction and Kaupunkisuunnittelu- ja kiinteistötoimi Park construction 7 7 Environment Sports facilities 14 14 Sector Sivistys- ja henkilöstötoimi Helsinki Zoo 17 % 6,833 2 3 Sosiaali- ja terveystoimi Basic acquisition of movable property 41 44 Helsinki Wholesale Market 2 1 Rakennus- ja ympäristötoimi Municipal federations 0 0 kaupunginjohtajan toimiala Securities 15 25 Education, Other capital economy 4 7 Cultural and In total Social Services, 415 483 Personnel Affairs Health Care and Early 8,950 22.3 % Education Sector 52.8 % 21,213

Total number of personnel 40,139 **The numbers do not include those employed

Annual Report 2013 n City of Helsinki 17 Financial statements 2013

Processing the result of the ■■ The surplus of the HRT public ■■ The following surplus/deficit of financial period enterprise, 2,326,867.12 euros, funds before funds transfers are The financial statement of the City of is transferred, according to the transferred to their fund equity, in Helsinki from 2013 shows a surplus of proposal by the board of HRT, to the accordance with the rules of the 159.0 million euros. The surpluses of balance sheet of HRT as equity. funds: Surplus of housing production public enterprises were, in total, 187.9 ■■ The surplus of the Palmia public fund 4,014,406.64 euros, surplus of million euros and the deficit of other enterprise, 3,696,164.37 euros, sports and recreation department operations 28.9 million euros. is transferred, according to the fund 232,981.72 euros, surplus of proposal by the board of Palmia, insurance fund 616,052.77 euros, The City Board proposes that to the balance sheet of Palmia as and deficit of innovation fund the result of the financial period equity. – 3,667,746.65 euros. is processed as follows: ■■ The surplus of the City of ■■ The surplus of the Helsinki Energy Helsinki’s Department of Financial Furthermore, the City Board public enterprise, 156,140,358.66 Management public enterprise proposes that the financial euros, is transferred, according to Talpa, 152.07 euros, is transferred, period for other operations are the proposal by the board of Helsinki according to the proposal by the processed as follows: Energy, to the balance sheet of board of the Department of Financial ■■ The 3,546,341.23 euros of Helsinki Energy as equity. Management, to the balance sheet investments in the Kamppi- ■■ The surplus of the Port of Helsinki of the department as equity. Töölönlahti area will be recognised as public enterprise, 25,716,647.17 ■■ The surplus of the City of Helsinki’s income from the Kamppi-Töölönlahti euros, is transferred, according to Personnel Development Services Area Investment Fund. the proposal by the board of the Port (Oiva Akatemia) public enterprise, ■■ As proposed by the Housing of Helsinki, to the balance sheet of 32,862.36 euros, is transferred, Production Commission, the Port of Helsinki as equity. according to the proposal by the board of the Personnel Development Services, to the balance sheet of the department as equity. LAURI ROTKO

18 City of Helsinki n Annual Report 2013 ■■ 167,600 euros will be transferred ■■ It is proposed that the deficit of Furthermore, the City Board proposes to from the Housing Production –28,878,604.28 euros for other the City Council that 30 million euros of Department profits for the financial operations, excluding reservations the profits accrued to the balance sheet period to the Housing Production and fund entries, be entered in of the City of Helsinki be transferred Fund. the City of Helsinki balance sheet to the Sports and Recreation Fund, ■■ 3,744,509.35 euros, an amount under equity as surplus/deficit from targeted for the basic renovation project equivalent to the actual expenditure, previous financial periods. of the Helsinki Olympic Stadium, as a will be recognised as income from ■■ In addition, the City Board proposes part of the city funding share, according the Suburban Fund. to the City Council that to the City Council decision from 28th ■■ The depreciation difference of ■■ 150 million euros of the profits November 2012. 840,939.63 euros, resulting from accrued to the balance sheet of the In addition, the City Board proposes the investment reserve for the Helsinki Energy public enterprise be to the City Council that 10 million renovation of the city office building transferred to the City of Helsinki euros of the profits accrued to the in Kallio, will be recognised as balance sheet under equity as balance sheet of the City of Helsinki be income. surplus/deficit from previous financial transferred to the innovation fund, in periods, according to the proposal by order to launch new innovation projects the board of Helsinki Energy. and to secure the continued funding of existing innovation projects. n

BUSINESS INDICATORS IN THE FINANCIAL STATEMENTS FOR 2013

Group City Business indicators of the financial statement 2013 2012 2013 2012 CALCULATION FORMULAS FOR Operating profit from the operational costs, % 56,3 56,2 39,0 39,3 THE BUSINESS INDICATORS

The annual marginal profit, million euros 765,3 685,3 472,7 439,1 perating profit/operating costs The annual marginal profit, % from the write-offs 119,8 110,3 117,3 110,7 = 100 x operating profit / operating costs – production for The annual marginal profit, euros / citizen 1 249 1 133 772 726 own use. The annual marginal profit, excluding public enterprises and funds, Autarchy % million euros .. .. 170,4 153,8 = 100 x (shareholders’ equity + depreciation difference + voluntary reserves) / (grand total of the balance sheet – The annual marginal profit, excluding public enterprises and funds, advance payments received). % from the write-offs .. .. 59,8 54,4 Annual marginal profit / depreciations, % The annual marginal profit, excluding public enterprises and funds, = 100 x annual marginal profit / depreciations. euros / citizen .. .. 278 254 Financial assets, €/citizen = Business indicators of the funds statement 2013 2012 2013 2012 (receivables + financial values + cash and bank receivables – The cash flow accumulation from operations and investments liabilities + advance payments received) / population, 31.12. from five years, million euros -1 314,0 .. 18,9 .. Relative indebtedness, % = (liabilities – advance payments received) / (operating profit Internal financing of investments, % 66,3 59,2 74,5 68,1 + tax profit + state subsidies). Internal financing of investments, % excluding public enterprises Loan portfolio 31.12. (million €) and funds .. .. 42,4 32,2 = liabilities – (advance payments received + accounts Debt servicing margin 2,5 2,0 4,3 3,4 payable + deferred debts + other debts). The sufficiency of the cash balance, days 60 48 63 46 Debt servicing margin Business indicators of the balance sheet 2013 2012 2013 2012 = (annual marginal profit + interest expenses) / (interest expenses + loan instalments). Equity ratio, % 58,8 59,7 76,2 76,3 Internal financing for investments, % Relative indebtedness, % 92,9 86,7 44,4 40,5 = 100 x annual marginal profit / internal investment Loan portfolio, 31 December, million euros 4 787 4 177 1 499 1 209 purchase cost. Loans, 31 December euros / citizen 7 815 6 905 2 446 1 998 Loans receivable 31.12. Loans receivable, 31 December, million euros 478 526 1 524 1 571 = debenture bonds receivable listed in the investments and other loans receivable. Loans receivable for the Group, 31 December, euros/citizen 781 870 .. ..

Number of citizens 31 December* 612 600 604 833 612 600 604 833

* The number of population is an estimate used as a basis for the budget. The official number of total population is shown on page 31.

Annual Report 2013 n City of Helsinki 19 Financial statements 2013

CITY OF HELSINKI’S PROFIT AND LOSS ACCOUNT CITY OF HELSINKI’S FUNDS STATEMENT

Million euros 1 January – 31 1 January – 31 Million euros 2013 2012 December 2013 December 2012 CASH FLOW OF THE OPERATIONS Operating profit The annual marginal profit 472.7 439.1 Sales income 1,064.5 1,073.8 Extraordinary items 77.5 102.4 Payment income 187.1 189.6 Adjustments to internal financing -98.2 -119.3 Supports and subsidies 116.1 105.8 452.0 422.2 Rental income 329.7 317.3 CASH FLOW FROM INVESTMENTS Other operating profit 74.7 53.8 Investment expenses -647.3 -649.6 1,772.0 1,740.2 Financial contributions Production for own use 129.2 138.7 for investment expenses 13.2 5.0 Operating expenses Revenues from transfers Personnel expenses of fixed assets 107.0 125.5 Wages and salaries -1,432.2 -1412.9 -527.1 -519.1 Secondary personnel expenses OPERATING AND INVESTMENT Pensions -406.2 -399.4 CASH FLOW -75.1 -96.9 Other secondary personnel CASH FLOW FROM FINANCING expenses -82.7 -81.6 Changes in lending Procured services -1,601.5 -1,547.1 Additions to lending claims -22.7 -52.1 Materials, supplies and goods -536.0 -554.3 Reductions to lending claims 69.7 114.8 Subsidies -389.1 -364.7 47.1 62.7 Rental costs -171.5 -165.5 Changes in loan stocks Other operating expenses -54.3 -38.4 Additions to long-term loans 403.0 57.4 -4,673.5 -4,564.0 Repayments of long-term OPERATING PROFIT MARGIN -2,772.3 -2,685.1 loans -113.1 -134.6 Tax revenue and state subsidies 289.9 -77.2 Tax revenue 2,906.3 2,759.0 State subsidies 275.7 297.3 Other changes in liquidity 3,182.1 3,056.3 Changes in funds and capital for assignments 17.1 -22.1 Financing income and expenses Changes to current assets -3.4 2.7 Interest earnings 52.1 60.0 Changes in receivables 11.0 -44.9 Other financing income 26.7 33.4 Changes in interest-free Interest expenses -15.3 -21.9 liabilities -32.6 32.7 Other financing expenses -0.6 -3.6 -7.9 -31.5 62.9 68.0 CASH FLOW FROM FINANCING 329.0 -46.0 ANNUAL CONTRIBUTION MARGIN 472.7 439.1 CHANGE IN LIQUID ASSETS 253.9 -142.9 Depreciation and impairment Change in liquid assets Depreciations, according to plan -403.1 -396.5 Liquid assets, 31st Dec 921.3 667.4 -403.1 -396.5 Liquid assets, 1st Jan 667.4 810.3 Extraordinary items 253.9 -142.9 Extraordinary income 77.9 104.2 Extraordinary expenses -0.4 -1.8 77.5 102.4 RESULT FOR THE FINANCIAL PERIOD 147.1 145.0

Increase (-) or decrease (+) in depreciation difference 11.3 8.9 Increase (-) or decrease (+) in provisions -5.3 3.7 Increase (-) or decrease (+) in funds 5.9 -18.7 12.0 -6.1 SURPLUS/DEFICIT (-) FOR THE FINANCIAL PERIOD 159.0 138.9

20 City of Helsinki n Annual Report 2013 CITY OF HELSINKI’S BALANCE SHEET

ASSETS 31st December 31st December EQUITY AND LIABILITIES 31st December 31st December Million euros 2013 2012 Million euros 2013 2012 FIXED ASSETS EQUITY Intangible assets Initial capital 2,972.4 2,972.4 Intangible rights 37.8 33.5 Revaluation reserve 1816.7 1,821.8 Other long-term expenses 246.7 260.9 Other internal funds 525.5 511.4 Advance payments 0.3 0.1 Other shareholders' equity 729.0 729.0 284.9 294.5 Surplus/deficit Tangible assets (-) from previous accounting periods 2,748.4 2,585.2 Land and water areas 3,046.7 2,981.6 Surplus/deficit (-) for the financial Buildings 1,690.4 1,676.4 period 159.0 138.9 Fixed constructions and 8,951.1 8,758.8 equipment 2,060.8 2,036.1 DEPRECIATION DIFFERENCE Machines and equipment 187.3 193.6 AND VOLUNTARY PROVISIONS Other tangible assets 11.3 10.7 Depreciation difference 256.1 311.8 Advance payments and Voluntary provisions 112.2 106.9 unfinished procurements 300.3 263.8 368.3 418.6 7,296.9 7,162.1 MANDATORY PROVISIONS Investments Provisions for pensions 187.4 203.1 Shares and interests 1,279.6 1,203.4 Other mandatory provisions 8.4 8.5 Debenture bonds receivables 0.0 45.9 195.8 211.5 Other loan receivables 1,523.6 1,524.8 EQUITIES FOR ASSIGNMENTS Other receivables 0.8 0.8 State assignments 163.8 316.4 2,804.0 2,774.8 Equities for endowments funds 4.2 4.2 FUNDS FOR ASSIGNMENTS Equities for other assignments 351.5 373.3 State assignments 163.6 315.8 519.5 693.9 Special contribution margins for LIABILITIES endowment funds 4.2 4.2 Long-term Other assignment funds 367.3 406.7 Debenture bonds 0.0 100.0 535.1 726.6 Loans from financial institutions CURRENT ASSETS and insurance companies 1,277.6 988.1 Current assets Advance payments received 0.0 1.3 Materials and supplies 93.6 89.8 Accounts payable 16.1 27.0 Unfinished products 2.9 3.3 Connection fees and other debts 0.3 34.8 96.6 93.2 1,294.0 1,124.2 Receivables Short-term Long-term receivables Debenture bonds 100.0 0.0 Loan receivables 0.1 0.1 Loans from financial institutions Other receivables 6.8 2.7 and insurance companies 120.9 113.1 6.9 2.8 Advance payments received 22.7 21.6 Short-term receivables Accounts payable 179.0 185.3 Sales receivables 115.3 147.5 Connection fees and other debts 101.6 108.1 Loan receivables 1.5 2.0 Deferred debts 403.7 412.5 Other receivables 58.0 62.1 928.0 840.5 Transfer receivables 136.3 114.6 Liabilities in total 2,222.0 1,964.7 311.1 326.2 EQUITY AND LIABILITIES IN TOTAL 12,256.6 12,047.5 Receivables in total 318.0 329.0 Marketable securities Investment in money market instruments 348.0 512.8 348.0 512.8 Cash and bank receivables 573.3 154.5 ASSETS IN TOTAL 12,256.6 12,047.5

Annual Report 2013 n City of Helsinki 21 Rückblick des Bürgermeisters

ehr geehrte Damen und Herren, waltung untersteht. Zusätzlich wurde kerungsanstieg verursachten Mehrkos- die im Jahr 2013 begonnene für die EDV-Verwaltung auf städtischer ten überschreiten. Die jährlich gezielte SRatsperiode ist unter Ebene ein IT-Dezernat gegründet. Effektivitätssteigerung von 1 Prozent in unsicheren Wirtschaftsprognosen Die Organisationsänderung des Sozi- der Stadtverwaltung wird bei der Haus- gestartet. Die Stadtverwaltung legte al- und Gesundheitsdienstes trat zur haltsplanung berücksichtigt. Für Investi- sofort im Frühjahr die Hauptziele Jahreswende in Kraft. Durch die Zusam- tionen wird ein jährlicher Rahmen von und Entwicklungsschwerpunkte für menlegung des Sozialamts mit dem 435 Mio. Euro zur Verfügung stehen. die vierjährige Periode sowie die Gesundheitszentrum soll den Pflege- Die gute Entwicklung des Touris- wichtigsten Maßnahmen in ihrem diensten mehr Flexibilität verliehen und mus setzte sich fort. Auch wenn die neuen strategischen Programm fest. die Bürgernähe verstärkt werden. Im Gesamtzahl der Übernachtungen Die neue Strategie hebt neben Zuge der Neustrukturierung nahm auch leicht zurückging, konnten Rekorde den sozialen Diensten der Stadt, der das neue Amt für vorschulische Erzie- im Flug-, Schiff- und Kreuzfahrttouris- städtischen Struktur und der Wettbe- hung seine Arbeit auf. mus erzielt werden. So besuchten den werbsfähigkeit auch die ausgeglichene Die drei Ämter in der Zentralverwal- Flughafen mehr als 15 Mio. Reisen- Wirtschaft, die gute Leitung der Stadt- tung werden zu einem neuen Haupt- de. Das größte Publikumsevent Finn- verwaltung sowie Transparenz und Teil- verwaltungsamt fusioniert. Das Kern- lands war die in Helsinki ausgetragene nahmemöglichkeiten hervor. Durch ziel der Neuerung besteht darin, die Tall Ship Races-Regatta – ein Wettbe- die transparente Stadtverwaltung sind verschiedenen Teile des Stadtkonzerns werb für große Segelschiffe. Mehr als Informationen für die Bürger leicht unter eine Führungsebene zu bringen, 500.000 Zuschauer waren Zeugen die- zugänglich und Entscheidungsprozesse die Wirtschaftspolitik zu stärken und die ses Events. Die auf führende Startup- werden offen gestaltet. Offenheit sowie die Bürgerbeteiligung Unternehmen der Hightech-Branche Im neuen strategischen Programm zu fördern. aus Nordeuropa und Russland ausge- wurde ebenfalls die Änderung der städ- Die große Herausforderung liegt dar- richtete Slush-Konferenz erzielte eben- tischen Organisationsstruktur beschlos- in, die städtische Wirtschaft zu stabilisie- falls einen Besucherrekord und festigte sen. Dessen Ziel besteht darin, dass ren. Mithilfe der im strategischen Pro- die Position Helsinkis als eine der inte- sich das Ergebnis der Kommunalwahlen gramm festgelegten Maßnahmen soll ressanten Start-up-Städte der Welt. n stärker in der Leitung und Beschlussfas- die Verschuldung der Stadt verlangsamt sung widerspiegelt. Zur Vorbereitung werden. Das Wachstum der Ausgaben der Neuerungen wurde ein Leitungsde- sollte nicht das Niveau der allgemeinen Jussi Pajunen zernat gegründet, welches der Stadtver- Kostensteigerung und durch den Bevöl- Oberbürgermeister

KENNZAHLEN DES JAHRESABSCHLUSSBERICHTS FÜR 2013 Konzern Stadt Kennzahlen der Gewinn- und Verlustrechnung 2013 2012 2013 2012 Anteil der Betriebserträge an den Betriebskosten, % 56,3 56,2 39,0 39,3 Jährlicher Deckungsbeitrag, Mio. Euro 765,3 685,3 472,7 439,1 Jährlicher Deckungsbeitrag, % der Abschreibungen 119,8 110,3 117,3 110,7 Jährlicher Deckungsbeitrag, Euro / Einwohner 1.249 1.133 772 726 Jährlicher Deckungsbeitrag ohne staatliche Betriebe und Fonds, Mio. Euro .. .. 170,4 153,8 Jährlicher Deckungsbeitrag ohne staatliche Betriebe und Fonds, % der Abschreibungen .. .. 59,8 54,4 Jährlicher Deckungsbeitrag ohne staatliche Betriebe und Fonds, Euro / Einwohner .. .. 278 254 Kennziffern der Kapitalflussrechnung 2013 2012 2013 2012 Ansammlung der Cashflows der Aktivitäten und Investitionen innerhalb von fünf Jahren, Mio. Euro -1.314,0 .. 18,9 .. Interne Finanzierung der Investitionen, % 66,3 59,2 74,5 68,1 Interne Finanzierung der Investitionen, % ohne staatliche Betriebe und Fonds .. .. 42,4 32,2 Kreditbedienungsdeckung 2,5 2,0 4,3 3,4 Hinlänglichkeit des Fonds, Tage 60 48 63 46 Kennziffern der Bilanz 2013 2012 2013 2012 Eigenkapitalquote, % 58,8 59,7 76,2 76,3 Relativer Verschuldungsgrad, % 92,9 86,7 44,4 40,5 Kreditbasis 31.12., Mio. Euro 4.787 4.177 1.499 1.209 Kredite, in Euro / Einwohner 7.815 6.905 2.446 1.998 Kreditforderungen 31.12., Mio. Euro 478 526 1.524 1.571 Kreditforderungen des Konzerns 31.12., Euro / Einwohner 781 870 .. ..

Einwohnerzahl 31.12.* 612.600 604.833 612.600 604.833

22 City of Helsinki n Annual Report 2013 Bilan du maire

her lecteur, chère lectrice, créée pour gérer les ressources d’infor- cette augmentation d’un pour cent grâce à Le nouveau mandat du Conseil mation au niveau de la Ville. une meilleure productivité. Pour les inves- Cmunicipal a commencé en 2013 La réforme des services sociaux tissements, nous avons arrêté un cadre dans un climat économique incertain. et sanitaires est entrée en vigueur en budgétaire annuel de 435 millions d’euros. Dès le printemps, le Conseil a fixé dans début d’année. En fusionnant les ser- Le tourisme a continué sa croissance. le nouveau programme stratégique pour vices sociaux avec les services de san- Bien que le total de nuitées ait légère- la période de son mandat de quatre ans té publique, nous cherchons à faire des ment baissé, nous avons atteint de nou- ses principaux objectifs et ses buts de chaînes de soins au fonctionnement veaux records dans le nombre de voya- développement. souple, et encore mieux adaptées aux geurs (par avion, par bateau et par bateau En plus des services de la société de besoins des habitants. Dans le cadre de de croisière). L’Aéroport d’Helsinki-Van- providence (offerts en Finlande par les cette réforme, un nouveau service pour taa a franchi la barre des 15 millions de communes), de l’urbanisme et de la com- l’éducation de la petite enfance a égale- voyageurs. pétitivité, le nouveau programme met ment vu le jour. Helsinki a accueilli le plus grand évé- l’accent sur une économie équilibrée et Il a été décidé de fusionner trois uni- nement public de la Finlande, la course une bonne gestion ainsi que sur la trans- tés de l’administration centrale pour for- de grands voiliers, Tall Ships Races, qui parence et la participation des habitants. mer un seul département d’administration a attiré plus d’un demi-million de specta- Dans une ville soucieuse de transpa- de la Ville. teurs. Slush, la rencontre la plus impor- rence, les informations sont facilement Le but central de cette réforme est de tante de start-up de l’Europe du Nord et accessibles et la prise de décision est diriger les activités économiques de la de la Russie, a également enregistré une ouverte. Ville comme un ensemble, de renforcer fréquentation record et a renforcé la place Dans notre nouveau programme stra- la politique économique de la Ville, d’amé- d’Helsinki parmi les villes les plus intéres- tégique, nous avons également décidé de liorer la transparence et de promouvoir la santes pour ces start-up. réformer le mode de direction de la Ville participation des habitants. dans le but de mieux tenir compte des Equilibrer les finances de la Ville reste résultats des élections municipales dans un défi majeur. Le but des mesures défi- la gestion et la prise de décision. Une nou- nies dans le programme stratégique est velle section a été créée au Bureau exécu- de ralentir l’endettement. L’augmentation tif de la Ville pour préparer cette réforme. des dépenses restera proportionnelle à la De plus, une section de technologies de hausse des coûts ainsi qu’à la croissance Jussi Pajunen l’information et de la communication a été de la population. L’objectif est de réduire Maire d’Helsinki

ÉLÉMENTS COMPTABLES RELATIFS À L'ÉTAT FINANCIER DE L'ANNÉE 2013 Groupe Ville Éléments comptables relatifs au compte de résultat 2013 2012 2013 2012 Recettes et dépenses de fonctionnement, % 56,3 56,2 39,0 39,3 Marge annuelle, millions d'euros 765,3 685,3 472,7 439,1 Pourcentage de la marge annuelle rapporté aux amortissements 119,8 110,3 117,3 110,7 Marge annuelle, euros par habitant 1 249 1 133 772 726 Marge annuelle sans entreprises de service public, millions d'euros .. .. 170,4 153,8 Pourcentage de la marge annuelle rapporté aux amortissements sans entreprises de service public .. .. 59,8 54,4 Marge annuelle sans entreprises de service public, euros par habitant .. .. 278 254 Éléments comptables relatifs au tableau de financement 2013 2012 2013 2012 Cumul des flux de trésorerie liés aux activités et investissements sur cinq ans, millions d'euros -1 314,0 .. 18,9 .. Pourcentage de l'autofinancement des investissements 66,3 59,2 74,5 68,1 Pourcentage de l'autofinancement des investissements, sans entreprises de service public .. .. 42,4 32,2 Marge de service des emprunts 2,5 2,0 4,3 3,4 Adéquation de caisse par jour 60 48 63 46 Éléments comptables du bilan 2013 2012 2013 2012 Ratio d'autofinancement, % 58,8 59,7 76,2 76,3 Endettement relatif, % 92,9 86,7 44,4 40,5 Encours de la dette au 31/12, millions d'euros 4 787 4 177 1 499 1 209 Emprunts, euros par habitant 7 815 6 905 2 446 1 998 Créances de prêts au 31/12, millions d'euros 478 526 1 524 1 571 Créances de prêts du groupe au 31/12, euros/habitant 781 870 .. ..

Nombre d'habitants au 31/12. * 612 600 604 833 612 600 604 833

Annual Report 2013 n City of Helsinki 23 ПОКАЗАТЕЛИ ФИНАНСОВОЙ ОТЧЕТНОСТИ ЗА 2013 ГОД Концерн Город Показатели отчета о прибыли и убытка 2013 2012 2013 2012 Доля операционной прибыли из эксплуатационных расходов,% 56,3 56,2 39,0 39,3 Годовая валовая прибыль, миллионов евро 765,3 685,3 472,7 439,1 Годовая валовая прибыль, % от амортизации 119,8 110,3 117,3 110,7 Годовая валовая прибыль, евро на одного жителя 1.249 1.133 772 726 Годовая выручка без учета коммерческих предприятий и фондов, млн. евро .. .. 170,4 153,8 Годовая выручка без учета коммерческих предприятий и фондов, % от амортизации .. .. 59,8 54,4 Годовая выручка без учета коммерческих предприятий и фондов, евро на одного жителя .. .. 278 254 Показатели программы финансирования 2013 2012 2013 2012 Накопление эксплуатационных и инвестиционных денежных потоков, млн. евро -1.314,0 .. 18,9 .. Финансирование инвестиционных проектов, % 66,3 59,2 74,5 68,1 Финансирование инвестиционных проектов, % без учета коммерческих предприятий и фондов .. .. 42,4 32,2 Коэффициент обслуживания внешнего долга 2,5 2,0 4,3 3,4 Достаточность капитала, количество дней 60 48 63 46 Балансовые показатели 2013 2012 2013 2012 Коэффициент собственного капитала, % 58,8 59,7 76,2 76,3 Относительная задолженность, % 92,9 86,7 44,4 40,5 Кредитный капитал на 31.12, млн. евро 4.787 4.177 1.499 1.209 Кредиты, евро на одного жителя 7.815 6.905 2.446 1.998 Кредитные поступления на 31.12., миллионов евро 478 526 1.524 1.571 Кредитные поступления концерна на 31.12., евро на одного жителя 781 870 .. ..

Количество жителей на 31.12* 612.600 604.833 612.600 604.833

24 City of Helsinki n Annual Report 2013 Brief facts about Helsinki MATTI TIRRI MATTI

BRIEF FACTS ABOUT HELSINKI LABOUR MARKET HEALTH CARE EDUCATION HELSINKI Jobs 417,281 City sub-district health centres 26 Educational structure: Founded in 1550 primary production (SIC A-B) 0.1 % City hospitals1) 6 % of 15-year-olds and older with The Finnish Capital since 1812 processing (SIC C-F) 10.9 % Primary health care: comprehesive school services total (SIC G-S) 88.2 % primary health care visits total 4.5 M certificate only 28 AREA AND ENVIRONMENT market services (SIC G-N) 53.2 % visits to health centres, etc 4.0 M secondary education 33 Total area 716 km2 public services (SIC O-S) 35.0 % dental care visits 0.5 M tertiary education 39 Land 216 km2 other or unknown (SIC T-X) 0.8 % total per inhabitant 7.4 Number of educational institutions in Helsinki: Population density Number of companies 40,173 Average number of patients in Universities 6 inhabitants per sq. km 2,832 Labour force (15–74 year olds) institutional care every day 1,122 Polytechnics 5 Shoreline 123 km employed 318,651 in city hospitals 1,081 Vocational training institutions 23 Islands 315 unemployed 22,877 in contract hospitals 41 Comprehensive schools participation rate, % 70.6 visits per 1,000 inhabitants 1.8 and upper secondary schools 166 MEAN TEMPERATURE 2013 Degree of unemployment, % 6.7 Specialized medical care: o Out-patient visits total 1.0 M whole year 7.8 C CULTURE AND LEISURE warmest month, July 18.1o C TRANSPORT AND in city units 0.3 M COMMUNICATIONS City library coldest month, February –5.2o C in contract outpatient clinics 0.7 M Book loans, millions 8.9 Registered cars total per inhabitant 1.6 per 1,000 inhabitants 406 Loans per inhabitant 14.6 POPULATION Average number of patients in Public transport institutional care every day 993 Museums 65 Total population 2013/2014 612,664 within the city, total journeys 209 M in city units 260 Recreational trails Age groups % Mobile phones and jogging tracks, km 216 in contract hospitals 733 0–6 7.1 per 100 inhabitants (in Finland) 171 Swimming pools 13 visits per 1,000 inhabitants 1.6 7–15 7.5 Internet users (16–74 yr), Sport halls and gyms 32 percentage of population 95.5% 1) Herttoniemi, Laakso, Malmi, Suursuo, Haartman, 16–64 69.3 Aurora. 65–74 9.3 TOURISM ENERGY AND WATER SUPPLY 75+ 6.8 SOCIAL WELFARE Passengers (millions) Sales of electricity 7,526 GWh 1 Life expectancy 2008–2012 79.9 Children in daycare ) via Helsinki-Vantaa airport 15 Sales of district heating 7,302 GWh per 100 1–6-year-olds 64.5 men 76.5 via the Port of Helsinki 12 Sales of water Places in sheltered housing women 82.7 via Helsinki railway station 48 (Helsinki Metropolitan Area) 70.7 M m3 for the elderly 3,021 Finnish nationality % 91.4 Hotel guests (millions) 2.0 Water consumption per 100 persons aged 75+ 7.2 Other nationals % 8.6 overnight stays, total 3.1 per capita per day Places in institutional care2) 1,727 Finnish-speaking % 81.3 (Helsinki Metropolitan Area) 229 l of which foreigners 1.7 per 100 persons aged 75+ 4.1 Swedish-speaking % 5.9 Treated waste water 113.8 M m3 Hotels 53 1) Includes municipal daycare centres, family Other languages % 12.8 centres and contract daycare centres rooms 8,435 2) Includes institutional care and long term care beds 15,805 for the elderly. HOUSING International conferences Dwellings total 336,409 and events 288 owner-occupied dwellings % 44.0 participants 31,437 Housing density m2/person 34.1 Rented dwellings owned by the city 49,564

Annual Report 2013 n City of Helsinki 25 Helsinki in Europe

elsinki - as the capital of the country - is the centre of administrative, economic and cultural life in Finland. Helsinki with its neighbouring cities Hforms a metropolitan area with about 1.4 million inhabitants and more than 50 000 companies. Helsinki is the heart of one of the fastest growing metropolitan areas in the European Union. Helsinki offers safe and pleasant surroundings in which to live and work, plus a wide range of excellent transport connections. Helsinki is also the centre of expertise of a very high standard where universities and research institutes combine cutting edge competence on an international scale to provide an innovative business environment. Finland is a member state of the European Union since 1995 and adopted the euro in 1999.

Helsinki offers: ■■ A high standard of living ■■ Exceptional high-tech resources and capabilities ■■ A well-educated workforce ■■ Good availability of efficient business services ■■ Top competitiveness ■■ Benefits of the Eurozone membership

European union in 2013

4 Capitals of EU member states Capitals of other of the euro area EU member states 1 Amsterdam 17 Copenhagen 2 Brussels 18 London 3 Madrid 19 Stockholm 4 Dublin 20 Riga 5 Rome 21 Vilnius 6 Vienna 22 Warsaw 7 Athens 23 Prague 8 Nicosia 24 Budapest 9 Luxembourg 25 Tallinn 10 Valletta 26 Bucharest 11 Lisbon 27 Sofia 12 Paris 28 Zagreb 13 Berlin 14 Bratislava 15 Ljubljana 16 Helsinki

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10 Pohjoisesplanadi 11–13 00170 Helsinki PO Box 1 00099 City of Helsinki Telephone exchange: +358(0)9 310 1641 www.hel.fi