About Us Abellio Franchises in the UK

THE BUSINESS About us Abellio Franchises in the UK Abellio Group Abellio has a strong position in the UK rail market through its successful rail businesses Merseyrail, Northern Rail and Abellio Greater Anglia, and is Abellio Greater Anglia active in the London bus market through Abellio Abellio Greater London and Surrey. Anglia operates local, regional and On mainland Europe, Abellio operates bus services commuter services in Holland through Abellio NL and provides bus and from London rail operations in several federal states in Germany Liverpool Street to through Abellio Deutschland. With our ambition North and Greater to grow a sustainable portfolio of public transport London and the businesses in Europe we have also established a major cities of development office in Sweden. Greater Anglia. 3,000 Nederlandse Spoorwegen people are employed to operate 1,900 Jamie Burles Our parent company NS operates the core rail services per day, Managing Director network, as well as three bus/tram concessions in carrying two million Abellio Greater Anglia the Netherlands. NS develops and operates station passengers per hubs and retail facilities, providing end-to-end week. Rail services connect passengers to London services and travel information. Stansted airport and provided a major transport link for the London 2012 Olympic Games. Abellio Greater Anglia recently won a franchise extension for 27 months, which means the new MD Jamie Burles and his team will continue to run the franchise until October 2016 at least. This is great news and recognises all the hard work put in since Abellio began operating Greater Anglia in February 2012. Abellio Greater Anglia is committed to delivering public transport services that serve clients and consistently exceed passengers’ and stakeholders’ expectations. The agreement on the franchise extension contains £20m to deliver a range of improvements for our customers. They include investment in fleet, a ‘heavy clean’ programme for trains and stations, online compensation arrangements for season ticket holders and a continuation of the ‘Inspire’ training. Delivering these positive initiatives will create a strong foundation to build on for the longer term franchise that Abellio is 100% committed to winning. Merseyrail Northern Rail Merseyrail* comprises the urban rail network Northern Rail* is the largest train operator in serving Merseyside and the City of Liverpool. It is Britain and operates local and regional rail services one of the most intensely used rail networks in the across the North of England, serving major cities UK. With 1,200 employees, Merseyrail runs almost including Manchester, Liverpool, Leeds, Sheffield and 830 trains per weekday on a clock face, regular Newcastle, as well as some of the scenic countryside interval timetable and carries in the UK, such as the famous Settle and Carlisle ca110,000 passengers line and the Lake District. With 4,900 employees, per weekday. It Northern Rail operates 2,500 daily services and operates 66 stations, carries over 263,000 passengers per weekday. It including the core operates 464 stations of the Northern network. In underground 2004 we began operations of the Northern Rail network, which franchise and recently won an extension for 22 includes 6.5 months, which started in April 2014. The franchise miles of tunnels, 4 extension means Northern will continue to run underground stations services across the North of England until February in Liverpool City Centre 2016. On the announcement of the extension, Alex and one in Birkenhead. We Hynes, Managing Director for Northern Rail said: began operations of Maarten Spaargaren “The next 22 months is the 25-year Merseyrail Managing Director about being more concession in 2003. Merseyrail efficient and more effective, seeking and delivering new ways of Abellio London and Surrey working. That doesn’t mean Abellio acquired National Express’s bus operations, taking short Travel London, in 2009. With 2,000 employees we cuts or risks. It’s now operate over 656 buses to deliver routes across about achieving a central, South and West London and Surrey. balance; delivering a safe and improved service in a new way Alex Hynes and doing Managing Director more with less.” Northern Rail Northern has committed to a range of benefits for passengers, including improving ticket purchase facilities, extending availability of advance purchase tickets and investing in better passenger information. Tony Wilson Managing Director Abellio London and Surrey the Beyond a-to-b way * Merseyrail and Northern Rail are 50-50 joint ventures with Serco .

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