03 Governance and Compliance
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74 PTA Annual Report / Governance and Compliance 03 Governance and compliance Safety audits 3.1 Bus safety Each depot was audited at least once with other and monitoring documented site visits in the year. These regular audits and inspections have improved safety of Transperth management systems and the safety focus of contractors. Contractor lost time injury (LTI) rates bus contractors continue to be well below the industry standard. The three contractors providing Transperth bus continued in services have been re-certified to AS 4801: line with AS • Swan Transit, valid to February 2018. 4801-OSH • Path Transit, valid to August 2018. Management • Transdev, valid to January 2017. All three contractors have also been certified Systems. as compliant with ISO 14001 Environmental Management Systems. PTA Annual Report / Rail Safety 75 3.2 Rail safety We promote, administer and improve rail safety operations for our employees, contractors, stakeholders and the public. Rail safety performance report Level of KPIs Measures Target Results Status Notes achievement Notifiable 0.23 0.3 29.8% : Desired Ref #1 occurrences above target results not achieved Category A per – taking million passenger action boardings Notifiable 0.7 0.8 14.09% : Desired Ref #2 occurrences above target results not achieved Category A Safety – taking per million train incidents action kilometres per million passenger Notifiable 10.75 15.23 41.6% : Desired Ref #3 and kilometre occurrences above target results not decrease achieved Category B per – taking million passenger action boardings Notifiable 32.56 40.73 25.1% : Desired Ref #4 occurrences above target results not achieved Category B – taking per million train action kilometres Obligations Lease breaches 0 0 100% ~ Met Target under the lease are Five-year 0 n/a n/a ~ Met Target adhered to independent audit Key ~ Met Target Close to Target : Desired results not achieved – taking action 76 PTA Annual Report / Rail Safety Reporting of notifiable Ref #2 occurrences Category A per million train kilometres benchmark value Under the Rail Safety National Law (WA) Act (2015), specific railway safety incidents must This target was set at 0.7 based on historical be reported to the Office of the National Rail trends and projected Transperth and Transwa Safety Regulator (ONRSR). These ‘notifiable train kilometres of 20.920 million. Train kilometres occurrences’ are defined in the Rail Safety at year’s end was 22,537,732km. National Law (WA) Regulations (2015) as Ref #3 Category A (death, serious injury, or significant property damage) or Category B (incidents Category B per million passenger that may have the potential to cause a serious boardings benchmark value accident). They do not cover non-rail operations. The number of Category B notifiable occurrences reported to the regulator totalled 918 (757 in Notes 2015-16). Ref #1 This increase was due to in the number of incidents of Trespass (328 in 2016-17 compared Category A per million passengers to 152 in 2015-16), Slip Trip or Fall Incidents boardings benchmark value increased (220 vs 197), Alleged Assault (71 vs 49) There were 18 Category A notifiable occurrences and Suspected Suicide or Attempted Suicide (15 reported to the regulator, compared with 6 in vs 6). 2015-16. The increase in Category “A” reportable incidents is due to an increase in the number There were decreases in a number of incident of suspected suicides and the changes to categories such as Level Crossing Occurrence the legislative definitions associated with the (103 vs 110) and Alcohol or Drugs Irregularity (12 Australian Transport Safety Bureau and the vs 14). Office of the National Rail Safety Regulator which Ref #4 required reporting of persons attending hospital to be classified as a Category A Incident. Category B per million train kilometres benchmark value The target of 0.23 per million passenger This target was set at 32.56 at the beginning of boardings target was set at the beginning of the the year based on the projected estimates of year and based on projected Transperth and Transperth and Transwa train kilometres being Transwa train boardings totalling 60,530,216, and 20.920 million. Train kilometres at year’s end was using historical trends in the number of notifiable 22,537,732km. Despite this, the ratio was still 25 incidents on the network. The train passenger per cent an increase against the target. total ended up at 60,291,397 passenger boardings. PTA Annual Report / Rail Safety 77 Rail safety initiatives Strategies to reduce level crossing incidents Strategies to reduce Trespass • Requested the Office of Road Safety to • A review of the corporate risk register was undertake a review of the penalties for undertaken to ensure that the risk of “Trespass” breaching regulations 101-104 of the Road and any appropriate control measures are Traffic Code which relate to level crossings captured at an organisation level as well as at a and to fund ongoing level crossing media divisional level. campaigns. • Invested in a targeted campaign using social • Requested WA Police participation in fine media highlighting the dangers of trespassing enforcement at identified high-risk level to the public. crossings. • Campaign to stop photographers taking • Commissioned and rolled out a radio campaign pictures of wedding parties on track. to highlight the dangers of vehicles entering exclusion zones at level crossings. • Utilising Transit Officers to build relationships through social activities with high risk • Consulted with DoT to increase level crossing demographics to highlight the dangers of information in the Drive Safe and Ride Safe trespassing. Handbook for WA road users. • Ongoing support and engagement with the • Developed a strategy with MRWA and DoT for “Right Track” national program to alert of the short, medium and long term improvements dangers of trespassing within the rail corridor. to level crossings, including the prioritisation of crossings for grade separation. Strategies to reduce slip trip or fall incidents Strategies to reduce suspected / • Developed and published an educational video attempted Suicides about safe use of escalators on our network. • Awareness training for Transit Officers to identify “At-Risk” behaviours so that they are • Continued the roll out to installed new, visible able intervene to de-escalate the incident. and accessible emergency stop buttons on escalators. • Central Monitoring Room operators undergone training to identify “At-Risk” behaviours and • Continued to rotated employees throughout relay this information to the mobile or static the day, at the bottom of the escalators transit officer who are able to intervene. at Perth Underground and Elizabeth Quay stations, to clear the cross-hatching areas. • Attended high-risk demographic exhibitions and events to distribute brochures to promote escalator safety. • Installed escalator safety signage on bus display boards, on trains and near escalators. • Undertook monthly station inspections. 78 PTA Annual Report / Rail Safety Strategies to enhance rail safety • Participated in a number of national rail industry working groups including the SPAD (signals passed at danger) competency sub- group, National Rollingstock, Operations, Infrastructure, Train Control Systems and the Wheel Rail Interface committees which are convened by the Rail Industry Safety and Standards Board. • Undertook a review of historical data to identify factors contributing to SPADs. • Started trialling supplementary on-track warning beacons at signal 229, located near McIver Station, which has been identified as a common SPAD error point. • Launched a safety cultural change program and a weekly knowledge share program within our Network & Infrastructure division. • Continued to coordinate the Right Track program, including: О rail safety presentations to schools and youth organisations across the metropolitan area by rail safety ambassador and double amputee Jonathan Beninca О review of educational resources to align with the new Australian Curriculum framework. • Transit Officers continued to visit schools in suburbs identified as being at high risk of unsafe behaviour at local level crossings and train stations. • Engagement with at-risk youth by Transit Officers as part of the Reward Card Campaign which rewards youth how demonstrate safe behaviours around the rail network. PTA Annual Report / Occupational Safety, Health and Injury Management 79 3.3 Occupational safety, health and injury management OSH performance Level of KPIs Measures 2013-14 2014-15 2015-16 2016-17 Target achievement Lost-time 5.78 3.60 3.71 3.94 Zero, or 10% : Desired injury/disease improvement results not (LTI/D incident on the previous achieved – rate) three years taking action LTI severity rate 38.30 24.39 22.03 31.52 Zero, or 10% : Desired improvement results not on the previous achieved – three years taking action % of injured OSH workers returned to Greater than or work within equal to 80% ~ Met Target return to work (i) 13 weeks 65.96% 75.61% 92% 67.6% within 26 weeks and (ii) 26 weeks 85.11% 89.02% 93% 82.43% Number 0 1 0 0 0 ~ Met Target of fatalities (employees/ contractors) Key ~ Met Target Close to Target : Desired results not achieved – taking action 80 PTA Annual Report / Occupational Safety, Health and Injury Management Organisational commitment to HSE management system safety and health Our Health, Safety and Environment (HSE) Safety is our core value and was a continued system is continually monitored and reviewed; focus in the year. The provision of a healthy and and a comprehensive strategic audit program is safe workplace – under the banner Everyone in place to certify that it remains compliant and Home Safe Every Day – is the prime responsibility works effectively. The audit process provides of management across the business. A feedback, identifies areas for improvement and workplace where management and employees ensures corrective actions are implemented, are committed to safety is integral to making our monitored and reviewed. public transport safe. Our Safety and Strategy directorate has a dedicated resource that focusses on rail safety Health assessment standards compliance using the audit program.