Export Development Canada (EDC)
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Reaching For Our Export Potential 2014 Annual Report 2014 Highlights 7,432 EDC served 7,432 customers in 201 countries 91% 6,088 91% of all our financing Helped 6,088 SMEs conduct transactions done in $13.6 billion in exports partnership with financial institutions 82% $28.9B 1,802 82% of our customers Our customers’ business in Canadian exporters were SMEs emerging markets reached benefitted from our financing $28.9 billion in exports facilities to targeted and investments foreign buyers $7.5B 719,200 $68B CDIA transactions Helped sustain Helped facilitate $68 billion helped Canadian companies 719,200 jobs, 3.9% of Canada’s GDP, 4% of total do $7.5 billion in business of national employment national income abroad 2 Reaching For Our Export Potential Contents Six years past the global financial crisis, by 2014 2 2014 Highlights advanced economies were gaining momentum 4 2014 Performance Measures and starting to drive global growth. While 5 EDC Around the World 6 Message from the Chair consumption in the developed world dropped 8 Message from the President 10 Message from the Chief Economist dramatically during the recession, these low 12 Helping Small Businesses Think Big activity levels created a great deal of pent-up 18 Making the Connections to Create Trade 24 Performance Against Our Objectives demand, particularly in the U.S., our largest 30 Corporate Social Responsibility 34 Investor Relations trading partner. In this environment, Canadian 36 2015 Strategic Objectives exports grew by more than 10 per cent, providing 40 Board of Directors 42 Executive Management Team a welcome offset to an increasingly soft domestic 44 Corporate Governance 48 2014 Financial Review economy. But with only 4 per cent of Canadian 48 Management’s Discussion and Analysis companies exporting right now, we still have 81 Consolidated Financial Statements 140 Ten-Year Review some room to grow. 148 Glossary of Financial Terms 149 Corporate Representation EDC Annual Report 2014 3 2014 Performance Performance Measures 2014 Results 2014 Plan Business measures Total Business Facilitated ($B) 98.9 (4% growth) 0 – 3% growth Small Business Transactions 2,762 (5% growth) 0 – 3% growth CDIA Transactions* 347 (4% growth) 0 – 3% growth Business in Emerging Markets ($M) 597 (13% growth) 0 – 3% growth Partnership Transactions* 3,918 (7% growth) 0 – 3% growth Customer measures Net Promoter Score 74.3 67.0 – 73.0 Financial measures Productivity Ratio (%) 23.3 24 – 26 Ratings in our performance measures are as follows: * Updates have been made in 2014 to the business rules for Partnership and CDIA transactions. As a result the 2013 figures, displayed on page 24, have been restated to allow for an appropriate Target met or exceeded (> 98% of plan) year-over-year comparison. Target substantially met (> 95% and < 98% of plan) Target not met (< 95% of plan) Highlights by Sector and Market Business Facilitated by Industry Sector Business Facilitated by Geographic Market ($ in millions) ($ in millions) Extractive Industries 25,079 54,544 North America/Caribbean Infrastructure & Environment 24,810 Resources 23,144 17,937 Asia/Pacific Transportation 11,798 13,537 Europe Light Manufacturing 8,007 8,396 South America/Central America Information & Communication Technology 6,032 4,456 Africa/Middle East 4 Reaching For Our Export Potential EDC Around the World EDC has 16 international representations, with nearly 40 staff working on the ground to connect Canadian exporters and investors to international opportunities. EDC also has 17 offices across Canada to connect more easily with Canadian exporters at home. People’s Mexico Germany Russia Republic of China Monterrey Düsseldorf Moscow Beijing Mexico Colombia Turkey India Mexico City Bogota Istanbul New Delhi Peru Brazil UAE Singapore Lima São Paulo Dubai Chile Brazil India People’s Santiago Rio De Janeiro Mumbai Republic of China Shanghai EDC Annual Report 2014 5 MessaGE FROM THE CHAIR Trade Drives Economic Growth and Prosperity ooking back on 2014, I’m pleased to say it was a good year for Canadian exporters and investors, and a successful year for Export Development Canada (EDC). Throughout the Lyear, we saw signs of real, structural and sustainable growth. The global economy picked up momentum, driven largely by the U.S., which helped boost Canadian exports by more than 10 per cent. It’s about time! After two years as Chair of EDC, I’m particularly proud of the benefits EDC’s efforts brought to Canada. Last year, EDC’s work helped facilitate $68 billion of Canada’s GDP and helped sustain 719,200 jobs; that’s 4 per cent of total national employment. The Board’s role in these efforts is to ensure good governance, which includes at the highest level, providing guidance for and approval of EDC’s Corporate Plan. In fact, good governance is something we evaluate regularly to ensure the board is as effective as possible in helping EDC to fulfill its mandate. In 2014 this evaluation took a central place in our agenda, when we invited a third party specialist to facilitate a review of the Board’s governance efforts. We then initiated a review of our governance practices at the Committee and Board level, where the preliminary conclusion is that EDC’s governance conforms well with the high-level expectations of best practice. We will wrap up the review in 2015. As always, much of the board activities this year focused on providing direction to ensure EDC was aligned with our Government’s priorities. As EDC reports to the Minister of International Trade, we align our activities with the Minister’s Statement of Priorities & Accountabilities, which specifically addresses our role in helping to promote Canada’s global commerce agenda. In 2014, that meant making sure that EDC supported the Government’s Global Markets Action Plan (GMAP), which sets some concrete targets to increase Canada’s small-and medium-sized (SME) presence in emerging markets to 50 per cent by 2018. We also continued to strengthen our relationship with our shareholder to ensure Canadian exporters, particularly SMEs, are well served to grow internationally. Good governance also means ensuring proper succession planning at the executive level. Early in the year, after Benoit Daignault was appointed as President and CEO, we were tasked with filling two additional executive vacancies. After an exhaustive search, I’d like to welcome Mairead Lavery to the executive team as Senior vice-president of Business Development, and Carl Burlock as Senior vice-president of Financing and Investments. Moving forward, we’re confident of the bench strength of the executive team for this year and for many more to come. 6 Reaching For Our Export Potential Much of the Board activities this year focused on providing direction to ensure EDC was aligned with our Government’s priorities. The board also offered expertise on the ongoing development of EDC’s Enterprise Risk Management (ERM) Framework and, with the assistance of an advisory group of board members, continued to monitor EDC’s major business transformation, focused on technology initiatives and investments. These investments, which include significant changes to EDC’s credit insurance technology, are aimed at improving the ease of doing business for our customers and helping more small businesses access EDC services. I’d like to take this opportunity to thank my colleagues on the Board of Directors for their dedication and commitment to EDC’s mandate and to welcome two new members, Lindsay Gordon and Jason Stefanson, who joined our ranks this year. On behalf of the Board, I’d also like to thank the executive team for their support and dedication throughout the year. As I mentioned, this past year was the first for EDC’s President and CEO, Benoit Daignault. He brought his passion for EDC and its mandate to the chief executive’s office and made his mark quickly. Once again, the Board challenged management to set aggressive performance targets, to better use EDC’s capital strength for the benefit of Canadian exporters and to raise awareness of what we can do for Canadian businesses, and we’re pleased with the results of these efforts in 2014. Over the past two years as Chair of EDC, I have been inspired by the calibre and dedication of the people who make up EDC and I’d like to acknowledge the 1,200 employees for their tireless work on behalf of Canada’s exporters and investors. Finally, it is with great sadness that I acknowledge the passing of board member Adam Chowaniec this past February. Dr. Chowaniec will be remembered as a giant within Canada’s technology industry and a passionate advocate for Canadian businesses. On behalf of the board and EDC, let me say that his business acumen and insights will be missed. Trade is arguably the most effective way to drive economic growth and prosperity, and EDC has played a key role in shaping Canada’s trade landscape for the past 70 years. Looking ahead, I’m confident that EDC is well positioned to build on Canada’s economic recovery and help more Canadian business reach for their export potential. Kevin Warn-Schindel Chair EDC Annual Report 2014 7 MessaGE FROM THE PresIDENT Reaching For Our Export Potential ertainly, the last 12 months have been good for Canadian exporters and investors. With an upsurge in demand from the U.S., at a time when commodity prices were holding steady, Cexports grew by more than 10 per cent in 2014. But with only 4 per cent of Canadian companies exporting right now, we know we still have some work to do. Overall, it was a successful year for EDC and our customers. We set some high targets for ourselves, and we managed to meet them all.