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E Astern Cape Parks and to Urism Agen Cy Annu Al EASTERN CAPE PARKS AND TOURISM AGENCY ANNUAL REPORT 2019/20 REPORT ANNUAL AGENCY AND TOURISM EASTERN CAPE PARKS 17-25 Oxford Street | East London | 5213 East London | PO Box 11235 | Southernwood | East London | 5213 Eastern Cape | South Africa +27 (0) 43 492 0881 [email protected] www.visiteasterncape.co.za PR362/2020 ISBN: 978-0-621-48907-1 Front Cover image: Storms River Eastern Cape, South Africa Hole in the Wall, Wild Coast Eastern Cape, South Africa 2 Contents ANNUAL REPORT 2019/20 PART A PART B PART C GENERAL PERFORMANCE GOVERNANCE EASTERN CAPE PARKS AND TOURISM AGENCY AGENCY AND TOURISM EASTERN CAPE PARKS INFORMATION INFORMATION 93 5 31 1 GENERAL..................................................... INFORMATION 7 1 AUDITOR’S REPORT: 1 INTRODUCTION...................................................95 PREDETERMINED OBJE...................................................CTIVES 33 2 BOARD..................................................... MEMBERS 8 2 PORTFO...................................................LIO COMMITTEES 95 2 SITUA...................................................TIONAL ANALYSIS 34 3 LIST OF ABBREVIATIONS 3 EXECUTIVE................................................... AUTHORITY 95 AND................................................... ACRONYMS 10 3 PERFORMANCE INFORMATION 4 THE ACCOUNTING AUTHORITY BY PROGRAMME 4 FOREWORD BY THE ...................................................58 /................................................... BOARD 95 CHAIRPERSO...................................................N 12 4 REVENUE................................................... COLLECTION 90 5 RISK................................................... MANAGEMENT 98 5 CHIEF EXECUTIVE OFFICER’S OVERVIE...................................................W 14 6 INTERNAL................................................... CONTROL UNIT 98 6 STATEMENT OF 7 INTERNAL AUDIT AND AUDIT RESPONS...................................................IBILITY 16 COMM...................................................ITTEES 99 7 STRATEGIC OVERVIEW ...................................................19 8 COMPLIANCE WITH LAWS AND REGULATIONS 8 LEGISLATIVE AND OTHER .................................................100 MANDATES...................................................20 9 FRAUD................................................. AND CORRUPTION 100 9 ORGANISATIONAL STRUCTURE ...................................................28 10 MINIMISING CONFLICT OF INTEREST.................................................100 11 CODE................................................. OF CONDUCT 100 12 HEALTH SAFETY AND ENVIRONMENT.................................................AL ISSUES 101 13 BOARD................................................. SECRETARY 101 14 SOCIAL................................................. RESPONSIBILITY 101 15 AUDIT AND RISK COMMITTEE REPORT.................................................101 3 TABLE OF PART D PART E FIGURES HUMAN FINANCIAL FIGURE 1: TOP FOUR LARGEST RESOURCE INFORMATION ....................................................................INDUSTRIES IN EACH PROVINCE, 2018 36 MANAGEMENT 115 FIGURE 2: BIOMES OF SOUTH AFRICA, 105 ....................................................................LESOTHO AND ESWATINI 38 FIGURE 3: DOMESTIC TRIPS BY ....................................................................DESTINATION PROVINCE 39 1 INTRODUCTION.................................................107 FIGURE 4: DISTRIBUTION OF FOREIGN 2 HUMAN RESOURCE ....................................................................ARRIVALS BY TYPE OF VISITOR, 2019 41 OVERSIG.................................................HT STATISTICS 108 FIGURE 5:INTERNATIONAL VISITORS’ PROPORTIONAL SPENDING BREAKDOWN, ....................................................................2018 41 FIGURE 6: EASTERN CAPE PROTECTED AREA EXPANSION STRATEGY PRIORITY ....................................................................42AREAS FIGURE 7: GLOBAL TEMPERATURE ....................................................................COMPARISONS 45 FIGURE 8:RELATIVE CONTRIBUTION OF DIVERSIFIED REVENUE SOURCES OVER ....................................................................THE MTSF PERIOD 57 FIGURE 9: PERFORMANCE INFORMATION ....................................................................CONCEPTS 58 FIGURE 10: GRAPHIC REPRESENTATION OF OVERALL PERFORMANCE BY STRATEGIC ....................................................................OBJECTIVE IN 2019/20 59 FIGURE 11: RELATIVE WEIGHTED CONTRIBUTION OF PERFORMANCE ....................................................................INDICATORS FOR OPERATIONS 61 FIGURE 12: RELATIVE WEIGHTED CONTRIBUTION OF PERFORMANCE ....................................................................INDICATORS FOR MARKETING 79 FIGURE 13: RELATIVE WEIGHTED CONTRIBUTION OF PERFORMANCE ....................................................................INDICATORS FOR CMS 85 The Edge over Tyhume Valley and Amathola Horse shoe bend, Kowie River, Bathurst Mountain range in Hogsback Eastern Cape, South Africa Eastern Cape, South Africa EXPLORE THE EASTERN CAPE USING YOUR SENSE OF SIGHT Rainforest in the Tsitsikamma section Tsitsikamma National Park of the Garden Route National Park Eastern Cape, South Africa Eastern Cape, South Africa PART A GENERAL INFORMATION EXPLORE THE SIGHTS Waterfall Bluff, Wild Coast Eastern Cape, South Africa Waterfall at Otter Trail - Tsitsikamma National Park Eastern Cape, South Africa 1 GENERAL INFORMATION 7 REGISTERED NAME: Eastern Cape Parks and Tourism Agency PHYSICAL ADDRESS: 17 – 25 Oxford Street East London 5201 GENERAL INFORMATION GENERAL POSTAL ADDRESS: P.O. Box 11235 Southernwood East London 5213 TELEPHONE NUMBER: +27 (0) 43 492 0881 EMAIL ADDRESS: [email protected] WEBSITE ADDRESS: www.visiteasterncape.co.za EXTERNAL AUDITORS: Auditor-General South Africa BANKERS: First National Bank BOARD SECRETARY: Xoliswa Mapoma 8 2 BOARD MEMBERS ANNUAL REPORT 2019/20 Nomkhita Mona Tracy Putzier Chairperson Deputy Chairperson Zola Fihlani EASTERN CAPE PARKS AND TOURISM AGENCY AGENCY AND TOURISM EASTERN CAPE PARKS Andrew Baxter Nomakwezi Mzilikazi Lindani Bevile Siyabulela Onceya 10 3 LIST OF ABBREVIATIONS AND ACRONYMS AGSA Auditor General of South Africa AOP Annual Operational Plan APP Annual Performance Plan ANNUAL REPORT 2019/20 B-BBEE Broad Based Black Economic Empowerment BoD Board of Directors CEO Chief Executive Officer CFO Chief Financial Officer CITES Convention on International Trade in Endangered Species (of Wild Fauna and Flora) DAFF Department of Agriculture, Forestry and Fisheries EASTERN CAPE PARKS AND TOURISM AGENCY AGENCY AND TOURISM EASTERN CAPE PARKS DEA Department of Environmental Affairs DEDEAT Department of Economic Development, Environmental Affairs and Tourism DORA Division of Revenue Act (Act 1 of 2019) ECPTA Eastern Cape Parks and Tourism Agency ED Executive Director EPWP Extended Public Works Programme GDP Gross Domestic Product GRAP Generally Recognised Accounting Practice Ha Hectares HCM Human Capital Management ICT Information and communications technology KPIs Key Performance Indicators MEC Member of the Executive Council METT-SA Management Effectiveness Tracking Tool – South Africa MoU Memorandum of Understanding MTEF Medium Term Expenditure Framework 11 NEM National Environmental Management (Act) NGO Non-governmental Organisation NSSD National Strategy for Sustainable Development GENERAL INFORMATION GENERAL OSI Organisational Sustainability Index PA Protected Area PAES Protected Area Expansion Strategy PEDS Provincial Economic Development Strategy PDI Previously Disadvantaged Individual PDP Provincial Development Plan PFMA Public Finance Management Act SANRAL South African National Roads Agency SOC Limited SAT South African Tourism SCM Supply Chain Management SMME Small Medium and Micro Enterprises SoAIM State of Area Integrity Management StatsSA Statistics South Africa TEP Tourism Enterprise Partnership TR Treasury Regulations UK United Kingdom UNDP-GEF United Nations Development Program – Global Environmental Facility USA United States of America VFR Visiting Friends and Relatives WWF-SA World-Wide Fund for Nature (South Africa) YES Youth Environmental Services 12 4 FOREWORD BY THE CHAIRPERSON It is my pleasure to present the 2019/20 Annual Report of the Eastern Cape Parks and Tourism Agency (ECPTA). ANNUAL REPORT 2019/20 This report marks the first anniversary of the current Board’s appointment. We are happy to report that we have built on the strong foundation of the previous Board to record a fifth successive clean audit opinion. This report further marks the final report of the five-year strategic period 2015/16 to 2019/20. As such it is opportune to reflect on progress against our strategic goal, which was “to leverage resources for tourism and conservation priorities”. EASTERN CAPE PARKS AND TOURISM AGENCY AGENCY AND TOURISM EASTERN CAPE PARKS The most obvious determinant of success in respect of leveraging those resources is to quantify what would not have been possible if the baseline budget had not been augmented. Funds have been leveraged from National Government departments, from State Owned Enterprises, and probably most impressively, from international private sector donors. These funds have been invested in the Province through the ECPTA because the Agency is a principled partner, can be relied on to deliver as contracted, and, importantly, meticulously accounts for the resources it is entrusted with. You will read in the pages of
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