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OTHER INFORMATIONS AND SERVICES OF INTEREST

320 Organizations of interest

334 Tourism products

339 Online central reservations

340 Key information ORGANIZATIONS OF INTEREST

PUBLIC INSTITUTIONS • Bizkaia County Hall Gran Vía, 25 ÁLAVA • Basque Parliament 48009 Becerro de Bengoa, s/n • Vitoria-Gasteiz Town Hall Tel.: 944 068 000 / Fax: 946 083 756 01005 Vitoria-Gasteiz www.bizkaia.net Plaza de España, 1 Tel.: 945 004 000 / Fax: 945 135 406 [email protected] 01001 Vitoria-Gasteiz www.parlamento.euskadi.net Tel.: 945 161 616 (Centralita) [email protected] • Euskaltzaindia/ The Royal Academy of www.vitoria-gasteiz.org the Basque Language (Head Office) [email protected] • The Scretariate of the Presidency. Pza. Barria, 15 Lehendakaritza 48005 Bilbao Álava Chamber of • Navarra, 2 Tel.: 944 158 155 / Fax: 944 158 144 Commerce and Industry 01007 Vitoria-Gasteiz www.euskaltzaindia.net Dato, 38 Tel.: 945 017 900 / Fax: 945 017 832 [email protected] 01005 Vitoria-Gasteiz www.euskadi.net Tel.: 945 141 800 / Fax: 945 143 156 [email protected] • Eusko Ikaskuntza/ Sociedad de www.camaradealava.com Estudios Vascos [email protected] • SEA Empresarios Alaveses Pº Uribitarte, 10 - Planta baja Pasaje Postas, 32 - 6º 48001 Bilbao • Álava County Hall 01001 Vitoria-Gasteiz Tel.: 944 425 287 / Fax: 944 414 650 www.eusko-ikaskuntza.org Plaza de la Provincia, 1 Apdo. correos 521 [email protected] 01001 Vitoria-Gasteiz Tel.: 945 000 400 / Fax: 945 132 185 Tel.: 945 181 818 / Fax: 945 181 754 www.sea.es • Bilbao Stock Exchange www.alava.net [email protected] Governing Agency [email protected] José Mª Olabarri, 1 48001 Bilbao Euskaltzaindia/ The Royal Academy BIZKAIA • Tel.: 944 034 400 / Fax: 944 034 430 Port of Bilbao Authority of the Basque Language • www.bolsabilbao.es Campo Volantín, 37 C/ General Álava, 5 [email protected] 01005 Vitoria-Gasteiz 48007 Bilbao Tel.: 945 233 648 / Fax: 945 233 940 Tel.: 944 871 200 / Fax: 944 871 207 www.euskaltzaindia.net www.bilbaoport.es [email protected] [email protected] • General Archive of Gipuzkoa Pº San Francisco, 2 • Bilbao Town Hall 20400 Tolosa • Eusko Ikaskuntza/ Sociedad de Pza. Ernesto Erkoreka, 1 Tel.: 943 650 868 / Fax: 943 650 174 Estudios Vascos 48007 Bilbao www.gipuzkoa.net/kultura C/ General Álava, 5 Tel.: 944 204 200 / Fax: 944 464 498 [email protected] 01005 Vitoria-Gasteiz www.bilbao.net • Donostia-San Sebastián Town Hall Tel.: 945 231 552 / Fax: 945 148 752 [email protected] www.eusko-ikaskuntza.org Ijentea, 1 [email protected] • Bilbao Chamber of Commerce, 20003 Donostia-San Sebastián Industry and Navigation Tel.: 943 481 000 / Fax: 943 481 072 • Lakua Basque Government Gran Vía, 13 www.donostia.org Headquarters 48001 Bilbao • Chamber of Commerce, Industry Donostia-San Sebastián, 1 Tel.: 944 706 500 / Fax: 944 706 501 and Navigation of Gipuzkoa 01010 Vitoria-Gasteiz www.camarabilbao.com Avda. Tolosa, 75 Tel.: 945 018 000 / Fax: 945 018 001 www.visitbilbao.info 20018 Donostia-San Sebastián www.euskadi.net [email protected] Tel.: 943 000 300 / Fax: 943 000 266 www.camaragipuzkoa.com [email protected] 320 www.euskaditurismo.net

• • Gipuzkoa County Hall • Euskaltzaindia/ The Royal Academy • Eusko Ikaskuntza/ Sociedad de Pza. de Gipuzkoa, s/n of the Basque Language Estudios Vascos (Head Office) 20004 Donostia-San Sebastián Hernani, 15 Pº Miraconcha, 48. Palacio de Miramar Tel.: 943 112 111 / Fax: 943 429 961 20004 Donostia-San Sebastián 20007 Donostia-San Sebastián www.gipuzkoa.net Tel.: 943 428 050 / Fax: 943 428 365 Tel.: 943 310 855 / Fax: 943 213 956 [email protected] www.euskaltzaindia.net www.eusko-ikaskuntza.org [email protected] [email protected] • Basque Institute of Public Administration (IVAP) Avda. de las Universidades, s/n 20560 Oñati Tel.: 943 782 000 / Fax: 943 783 177 UNIVERSITIES [email protected]

UNIVERSITY OF THE BASQUE DEUSTO UNIVERSITY NAVARRA UNIVERSITY COUNTRY (UPV/EHU) www.ehu.es www.deusto.es www.tecnucn.es / www.unavarra.es

• Bizkaia Campus • Bizkaia Campus • Navarra University (Rectorado) Sarriena, s/n Avda. de las Universidades, 24 Paseo Manuel de Lardizabal, 13 48940 Leioa 48007 Bilbao 20018 Donostia-San Sebastián Tel.: 946 012 000 / Fax: 946 012 200 Tel.: 944 139 000 / Fax: 944 139 110 Tel.: 943 219 877 / Fax: 943 311 442

• Gipuzkoa Campus • Gipuzkoa Campus Paseo Manuel de Lardizabal C/ Mundaiz, 50 Facultad de Informática 20012 Donostia-San Sebastián MONDRAGÓN UNIVERSITY Tel.: 943 018 000 / Fax: 943 018 520 Tel.: 943 326 600 / Fax: 943 292 635 www.mondragon.edu

• Álava Campus • Mondragón University (Vicerrectorado) Comandante Izarduy, 2 Loramendi, 4. Apartado 23 01006 Vitoria-Gasteiz 20500 Arrasate-Mondragón Tel.: 945 013 000 / Fax: 945 013 354 Tel.: 943 712 185 / Fax: 943 712 193 CONSULATES ÁLAVA • Luxembourg • Germany • Belgium José Matía, 36 San Vicente, 8 Paulino Mendivil, 8 - 1º 01400 Llodio Edificio Albia, Pl. 13. Dpto. 3 48930 Las Arenas-Getxo Tel.: 946 719 501 / Fax: 946 719 502 48001 Bilbao Tel.: 944 644 840 / Fax: 944 316 975 [email protected] Tel.: 944 238 585 / Fax: 944 243 976 [email protected] [email protected] BIZKAIA • Bolivia • Consulates in Bilbao • Austria Diputación, 1 - 1º izda. Gran Vía, 13 - 6º Dpto. 604 Club, 8 48009 Bilbao 48001 Bilbao 48930 Las Arenas-Getxo Tel.: 944 277 737 / Fax: 944 278 675 Tel.: 944 706 426 / Fax: 944 706 427 Tel.: 944 640 763 / Fax: 944 637 432 [email protected] [email protected] [email protected] [email protected]

Other informations and services of interest 321 • Brazil • Great Britain • Nicaragua Barroeta Aldamar, 6 - 5º Alda. de Urquijo, 2 - 8º Gregorio de la Revilla, 3 - 6º E. 48001 Bilbao 48008 Bilbao 48011 Bilbao Tel.: 944 240 732 / Fax: 944 240 389 Tel.: 944 157 600 / Fax: 944 167 632 Tel.: 944 417 922 / 609 547 673 [email protected] [email protected] • Chile [email protected] Iturriondo, 18. Edif. F - 1º C 48940 Leioa • Greece • Norway Tel.: 944 315 608 / Fax: 944 804 796 Alda. de Rekalde, 27 - 2º Gran Vía, 17 - 5º. Dpto. 4 [email protected] 48009 Bilbao 48001 Bilbao Tel.: 944 239 739 / Fax: 944 248 192 Tel.: 944 151 666 / Fax: 944 792 920 • Cyprus [email protected] / [email protected] consulado.gral.nor.bilbao@ Simón Bolivar, 27 - 1º. Ofic. 19 vicinaycadenas.com 48010 Bilbao • Guatemala Tel.: 944 233 102 / Fax: 944 236 897 Avda Cristóbal Murrieta, 36 - 6º 1/1 • Netherlands [email protected] 48980 Santurtzi Alda. Mazarredo, 9 - 1º dcha. Tel.: 944 835 607 48001 Bilbao Colombia • [email protected] Tel.: 944 354 552 / Fax: 944 354 538 Alda. Mazarredo, 47 - 2º [email protected] 48009 Bilbao • Ireland Tel.: 944 230 539 / Fax: 944 230 267 Ercilla, 21 bis Pakistan [email protected] 48009 Bilbao • Alda. Rekalde, 63 - 1º dcha. [email protected] Tel.: 944 230 414 / Fax: 944 356 263 [email protected] 48012 Bilbao • Ivory Coast Tel.: 944 431 619 / Fax: 944 220 397 Gran Vía, 40 bis. 4º centro • Island [email protected] 48009 Bilbao Las Mercedes, 25 - Bajo. 1 bis Tel.: 944 355 036 / Fax: 944 355 037 48930 Las Arenas-Getxo • Portugal [email protected] Tel.: 944 315 013 / Fax: 944 315 210 Alameda Mazarredo, 39 Ecuador [email protected] 48009 Bilbao • Tel.: 944 354 540 / Fax: 944 354 541 Hurtado de Amézaga, 27 - 11º Dto. 2 [email protected] 48008 Bilbao • Italy [email protected] Tel.: 944 241 039 / Fax: 944 241 039 Ercilla, 14 - 2º A [email protected] 48009 Bilbao Tel.: 944 230 772 / Fax: 944 230 772 • Dominican Republic • Philippines [email protected] José Mª Escuza, 20 - 6º A C/ Henao, 31 48013 Bilbao 48009 Bilbao • Jordan Tel.: 944 276 388 / Fax: 944 276 388 Tel.: 944 423 892 / Fax: 944 669 250 Gral. Concha, 19 - 1º [email protected] [email protected] 48010 Bilbao [email protected] Tel.: 944 212 214 / Fax: 944 101 188 • Finland San Vicente, 8 (Edificio Albia 2 - Bajo A) • Morocco • South Africa 48001 Bilbao Telesforo Aranzadi, 1 - 7º izda. Las Mercedes, 31 - 4º Tel.: 944 239 036 / Fax: 944 236 736 48008 Bilbao 48930 Las Arenas-Getxo [email protected] Tel.: 944 100 260 / Fax: 944 100 826 Tel.: 944 641 124 / Fax: 944 641 124 [email protected] [email protected] • France Iparraguirre, 26 - 5º • Mexico • Sweden 48011 Bilbao Gran Vía, 40 bis - 5º dcha. Henao, 4 - 4º D Tel.: 944 255 180 / Fax: 944 238 812 48008 Bilbao 48009 Bilbao [email protected]. Tel.: 944 238 937 / Fax: 944 238 942 Tel.: 944 356 570 / Fax: 944 356 571 [email protected] [email protected] [email protected]

322 www.euskaditurismo.net • Switzerland • Peru • Denmark Telesforo Aranzadi, 3 - 3º B Rodriguez Arias, 23 Sorgintxulo, 3 Entlo. 48008 Bilbao 48013 Bilbao 20100 Errenteria Tel.: 944 704 821 / 944 704 360 Tel.: 944 666 031 / Fax: 944 102 265 Tel.: 943 344 271 / Fax: 943 528 900 Fax: 944 704 484 [email protected] [email protected] • Morocco [email protected] Alameda Recalde, 27 - 6º • El Salvador 48008 Bilbao Camino Mundaiz, 6 • Uruguay Tel.: 946 072 188 20009 Donostia-San Sebastián [email protected] (consúl general) Pza. Federico Moyúa, 6 - 2ºdcha. Tel.: 943 290 151 / Fax: 943 283 888 48009 Bilbao • Venezuela [email protected] Tel.: 944 246 474 / Fax: 944 230 814 Hurtado de Amézaga, 27 [email protected] 48008 Bilbao • Italy Tel.: 944 444 966 / Fax: 944 448 911 Idiakez, 9 - 2º C • Corea del Sur [email protected] 20004 Donostia-San Sebastián Edificio Albia I, planta 9a. San Vicente, 8 Tel.: 943 430 450 / Fax: 943 431 766 48001 Bilbao GIPUZKOA [email protected] Tel.: 944 356 400 / Fax: 944 247 071 • Germany [email protected] C/ Fuenterrabía, 15 - 3º izda. • Monaco 20005 Donostia-San Sebastián Avda. de la Zurriola, 16 - 3º • Gabon Tel.: 943 421 010 / Fax: 943 421 010 20002 Donostia-San Sebastián Urb. Monte Berreaga-La Bilbaína [email protected] Tel.: 943 276 902 / Fax: 943 273 059 C/ Lukieta, 23 48117 Mungia Brazil • Norway Tel.: 946 746 158 • [email protected] Camino, 5 - 4º B C/ Doctor Camino, 1 20004 Donostia-San Sebastián 20004 Donostia-San Sebastián Tel.: 943 422 214 / 943 426 151 • Guinea Bissau Tel.: 943 426 500 / Fax: 943 430 153 [email protected] [email protected] C/ General Concha, 19 - 1º dcha. 48010 Bilbao Tel.: 944 105 298 / Fax: 944 434 190 [email protected]

TERRITORIAL BRANCHES OF INDUTRY, INNOVATION, TRADE AND TOURISM

ÁLAVA BIZKAIA GIPUZKOA

Samaniego, 2 General Concha, 23 Easo, 10 01008 Vitoria-Gasteiz 48010 Bilbao 20006 Donostia-San Sebastián Tel.: 945 017 055 / Fax: 945 017 051 Tel.: 944 031 400 / Fax: 944 031 445 Tel.: 943 022 500 / Fax: 943 022 542

Other informations and services of interest 323 TOURISM OFFICES

ÁLAVA • Laguardia • Sobrón • Vitoria-Gasteiz Laguardia Tourist Office. Regional Interpretation Centre of C/ Mayor, 52 Cuadrilla de Añana Municipal Tourist Office 01300 Laguardia Calle Presa, s/n Pza. España, s/n Tel.: 945 600 845 / Fax: 945 600 845 01243 Sobrón 01001 Vitoria-Gasteiz www.laguardia-alava.com Tel.: 945 359 235 / Fax: 945 359 255 Tel.: 945 161 598 / Fax: 945 161 105 [email protected] www.cuadrilladeanana.es www.vitoria-gasteiz.org/turismo [email protected] [email protected] • Llodio Tourist Office of the Ayala Valley and Amurrio • the Upper Nervion • Valdegovía Amurrio Tourist Office Parque Lamuza, s/n Valdegovía Tourist Office C/ Alday, 3 - Bajo (Edificio la Casona) 01400 Llodio C/ Arquitecto Jesús Guinea 46 01470 Amurrio Tel.: 944 034 930 / Fax: 944 034 930 01426 Villanueva de Valdegovía Tel.: 945 393 704 www.aiaratur.org / www.aiaraldea.org Tel.: 945 353 040 / Fax: 945 353 040 www.amurrio.org [email protected] www.valdegovia.com [email protected] Closed Mondays winter [email protected] Mondays closed • Murguía • Artziniega Zuia Tourist Office Artziniega Tourist Office C/ Domingo de Sautu, 20 (bajos de ayto.) BIZKAIA Pza. de Arriba, s/n (Antiguo Consistorio) 01130 Murguía 01474 Artziniega Tel.: 945 430 440 • Bilbao Tel.: 945 396 156 / Fax: 945 396 156 www.cuadrillazuia.com • Bilbao Tourism. Head office www.aiaratur.org / www.aiaraldea.org [email protected] Plaza Ensanche, 11 [email protected] 48009 Bilbao • Quejana Closed Mondays winter Tel.: 944 795 760 / Fax: 944 795 761 Quejana Tourist Office www.bilbao.net/bilbaoturismo Quejana Monumental Complex Elciego [email protected] • Sacred Art Museum Elciego Tourist Office 01477 Quejana • Information Point C/ del Norte, 26. Casa de los maestros Tel.: 945 399 414 Guggenheim Museum Bilbao 01340 Elciego www.aiaratur.org Avda. de Abandoiarra, 2 Tel.: 945 606 632 / Fax: 945 606 011 [email protected] 48001 Bilbao www.elciego.es Closed Mondays winter Information Point. Arriaga Theatre [email protected] • • Salvatierra Pza. Arriaga, s/n (Arriaga Theatre • Labastida Salvatierra Tourist Office building ground floors) C/ Mayor, 8. 48005 Bilbao Labastida Tourist Office 01200 Salvatierra Salazar Palace-Culture House. Tel.: 945 302 931 / Fax: 945 302 931 • Bakio Pza. de la paz, s/n.01330 Labastida www.cuadrillasalvatierra.org Bakio Tourist Office Tel.: 945 331 015 / Fax: 945 331 056 www.agurain.org Pza. Lehendakari Aguirre, 3 [email protected] www.labastida-bastida.org 48130 Bakio [email protected] [email protected] Closed Mondays winter Tel.: 946 193 395 / Fax: 946 193 161 Mondays closed www.bakio.org [email protected] 324 www.euskaditurismo.net • Bakio • Dima • Gordexola Bakio Tourist Information Point Dima Tourist Office Gordexola Tourist Office San Pelaioko bide nagusia, 48 C/ Telleri, 27 Kultur Etxea 48130 Bakio 48141 Dima Pza. Sandamendi, 11 Tel.: 946 195 721 Tel.: 944 046 097 / Fax: 944 046 098 48192 Gordexola www.gorbeialdea.com Tel.: 946 799 715 www.bakio.org [email protected] www.gordexola.net [email protected] [email protected] Summer • Durango Mondays closed Durango Tourist Office Torre Lariz, 2 • Gorliz • Balmaseda 48200 Durango Gorliz Tourist Office Encartaciones-Enkartur Tel.: 946 033 938 / Fax: 946 033 946 Pza. Iberrebarri 4 Tourist Office www.durango-udala.net/turismo 48630 Gorliz Martin Mendia, 2 [email protected] Tel.: 946 774 348 / Fax: 946 771 938 www.gorliz.net 48800 Balmaseda [email protected] Tel.: 946 801 356 / 946 800 226 • Elorrio Tourist Office Fax: 946 801 356 www.enkartur.net C/ Niceto Urkizu, 11 • Lekeitio [email protected] 48230 Elorrio Lekeitio Tourist Office Tel.: 946 820 164 / Fax: 946 820 626 Pza. Independencia, s/n infoturismo@.com 48280 Lekeitio www.durangaldea.com Tel.: 946 844 017 / Fax: 946 844 167 • Barakaldo Winter Monday to Friday, summer every www.lekeitio.com BEC Tourist Office day [email protected] Resurrección María de Azkue, s/n Gernika-Lumo • Carranza Valley Entrada Norte Atrio-Pabellón 2 (Ansio) • Gernika-Lumo Tourist Office Bº Ambasaguas, 22 48013 Barakaldo Artekale, 8 48891 Karrantza Tel.: 944 040 237 48300 Gernika-Lumo Tel.: 946 806 928 www.bilbaoexhibitioncentre.com Tel.: 946 255 892 / Fax: 946 253 212 www.enkartur.net Open only during fair days www.gernika-lumo.net [email protected] [email protected] • Loiu • Getxo Tourist information office • • Getxo Tourist Office Bilbao Airport (Loiu) - Arrivals • Bermeo Tourist Office Playa de Ereaga, s/n 48180 Loiu Lamera, s/n 48992 Getxo Tel.: 944 710 301 / Fax: 944 711 240 48370 Bermeo Tel.: 944 910 800 / Fax: 944 911 299 www.euskadi.net Tel.: 946 179 154 / Fax: 946 880 367 www.getxo.net [email protected] www.bermeo.org [email protected] [email protected] • Mobile Tourist Office Mendata Tourist Office • Gaztelugatxe Information Point Puente Bizkaia Barrio Eleixalde, 7. Idatze Etxea San Juan de Gaztelugatxe 48992 Getxo 48370 Bermeo Tel.: 615 756 290 48382 Mendata Tel.: 946 179 154 / 606 358 831 www.getxo.net Tel.: 946 257 204 / Fax: 946 256 504 www.bermeo.org [email protected] www.mendata.es Easter, July and August, 12:00-18:00 Open from Easter to October [email protected] Mondays closed

Other informations and services of interest 325 • • Plentzia • Larrabasterra information point Mundaka Tourist Office Plentzia Tourist Office Plaza , 1 Kepa Deuna, s/n C/ Erribera, 23 48600 Sopelana 48360 Mundaka 48620 Plentzia [email protected] Tel.: 946 177 201 / Fax: 946 177 201 Tel.: 946 774 199 / Fax: 946 775 541 www.mundaka.org www.plentzia.org [email protected] [email protected] • Sopuerta Mondays closed Sopuerta Tourist Office • Portugalete Plaza Carmen Quintana Zabala, 6 • Muskiz • Portugalete Tourist Office Bº San Pedro La Baluga La Arena information point Pº de la Canilla, s/n 48190 Sopuerta Playa de la Arena s/n 48920 Portugalete Tel.: 946 104 028 / 946 504 750 48550 Muskiz Tel.: 944 729 314 www.sopuerta.biz Tel.: 636 515 438 / 946 802 976 www.portugalete.com [email protected] www.enkartur.net [email protected] From Tuesday to Saturday, 10:00-14:00 [email protected] From June 15 to September 15 • Mobile tourist office Muelle de Churruca, • Trucios-Turtzioz • junto al Gran Hotel Puente Trucíos-Turtzioz Tourist Office Urdaibai- Tel.: 944 729 314 Lehendakari Agirre, 61 - 1º Tourist Office Open from July 1 to October 1 48880 Trucios-Turtzioz Antigua Estación de Zugastieta, s/n. Ctra. Tel.: 946 109 604 / Fax: 946 109 414 (ayto.) BI-635 Zornotza-Muxika • Santurtzi www.turtzioz.org 48392 Muxika [email protected] •Santurtzi Tourist Office Tel.: 946 257 609 / 628 007 725 Avda Cristóbal Murrieta, 25 Fax: 946 256 454 48980 Santurtzi www.busturialdeaurdaibai.com • Zierbena Tel.: 944 839 494 / Fax: 944 627 131 [email protected] Zierbena Tourist Office www.santurtzi.org From Wednesday to Sunday Bº El Puerto. s/n. Edificio Multifunción [email protected] 48508 Zierbena Tel.: 946 404 974 / Fax: 946 366 284 Basque Government Tourist Office • Ondarroa • www.zierbena.net Ondarroa Tourist Office Passengers Maritime Terminal. [email protected] Erribera, 9 (kofradi zaharra) Ferry Terminal 48700 Ondarroa 48980 Santurtzi Tel.: 946 831 951 / Fax: 946 833 514 Tel.: 944 839 024 www.santurtzi.org www.learjai.com GIPUZKOA [email protected] [email protected] Winter Wednesday closed Working for ferry departure and arrivals • Donostia-San Sebastián • Renfe information office • Orduña Estación del Norte Only summer Orduña Tourist Office • Sopelana Foru Plaza, 3 - Bajo • Sopelana Tourist Office • Alderdi Eder information point 48460 Urduña-Orduña Loiola Ander deuna, 28 Alderdi Eder Gardens Tel.: 945 384 384 / Fax: 945 384 384 48600 Sopelana Only in summer www.urduna.com Tel.: 944 065 519 / Fax: 946 767 015 • Pio XII Square information point [email protected] www.sopelana.net Pza. Pío XII (Bus Station) From October to Easter Monday closed [email protected] Only in summer

326 www.euskaditurismo.net • Legazpi Upper Urola • San Sebastián Turismo-Donostia • Tourist Office (Lenbur) Turismoa, S.A. Eskoriatza Tourist Office Mirandaola Park. Barrio de Telleriarte, s/n Boulevard, 8 Ibarraundi Museum 20230 Legazpi 20003 Donostia-San Sebastián Intxaurtxueta, s/n Tel.: 943 730 428 / Fax: 943 733 163 Tel.: 943 481 166 / Fax: 943 481 172 20540 Eskoriatza www.lenbur.com www.sansebastianturismo.com Tel.: 943 715 453 [email protected] [email protected] www.eskoriatza.net [email protected] • Leintz-Gatzaga • Azpeitia Leintz-Gatzaga Tourist Office Pza. San Miguel 1 - 3 Loiola Tourist Office. • Getaria 20530 Leintz-Gatzaga Sanctuary of Loiola Getaria Tourist Office Tel.: 943 714 792 / Fax: 943 714 621 (ayto.) 20730 Azpeitia Parque Aldamar, 2 www.leintzgatzaga.com Tel.: 943 151 878 / Fax: 943 025 031 20808 Getaria Tel.: 943 140 957 / Fax: 943 140 190 [email protected] www.urolaturismo.net [email protected] www.getaria.net [email protected] • Mutriku Only Easter and summer Mutriku Tourist Office • Pza. Txurruka, s/n Bergara Tourist Office • Hondarribia 20830 Mutriku Pza. San Martin Agirre, s/n Tel.: 943 603 378 / Fax: 943 603 378 20570 Bergara • Bidasoa Activa Turismo C/ Javier Ugarte, 6 - Bajo www.mutriku.net Tel.: 943 779 128 / Fax: 943 779 163 20280 Hondarribia [email protected] www.bergara.es Tel.: 943 645 458 / Fax: 943 645 466 [email protected] From Easter to September www.bidasoaturismo.com • Oiartzun [email protected] Oarsoaldea • Deba Tourist Office Arma Plaza, 9 Plaza Doneztebe, s/n Deba Tourist Office • 20280 Hondarribia 20180 Oiartzun Ifar Kalea, 4 Tel.: 943 643 677 Tel.: 943 494 521 / Fax: 943 494 614 20820 Deba www.oarsoaldea-turismo.net Tel.: 943 192 452 / Fax: 943 192 804 [email protected] www.deba.net • Idiazabal Closed Mondays winter [email protected] Oficina de Turismo de Idiazabal C/ Mayor, 37 • Oñati Beach information point • 20213 Idiazabal • Oñati Tourist Office Playa Santiago Tel.: 943 188 203 C/ San Juan, 14 20820 Deba www.museodelquesoidiazabal.com 20560 Oñati Tel.: 943 182 306 [email protected] Tel.: 943 783 453 / Fax: 943 783 069 www.oinati.org • Errenteria [email protected] Errenteria Tourist Office- • Irún Oarsoaldea Information point • Arantzazu Tourist Information Point Biblioteca Municipal. C/ Madalen, 27 Plaza Jardines de Luis Mariano, 3 Sanctuary of Arantzazu 20100 Errenteria 20302 Irún 20560 Oñati Tel.: 943 449 638 / Fax: 943 449 648 Tel.: 943 020 732 / Fax: 943 020 653 Tel.: 943 796 463 www.oarsoaldea-turismo.net www.bidasoaturismo.com www.turismodebagoiena.com [email protected] [email protected] [email protected]

Other informations and services of interest 327 • Ordizia • Segura • Zegama Ordizia Tourist Office Segura Tourist Office Zegama Tourist Office Casa Barrenetxe. C/ Santa María, 24 Casa Ardixarra. Nagusia, 12 Caserío Anduetza, s/n 20240 Ordizia 20214 Segura 20215 Zegama Tel.: 943 882 290 / Fax: 943 161 326 Tel.: 943 801 749 / Fax: 943 802 037 Tel.: 943 802 187 / Fax: 943 802 187 www.delikatuz.com www.seguragoierri.net www.zegama.net [email protected] [email protected] [email protected]

• Orio • Zerain Orio Tourist Office • Tolosa Zerain Tourist Office Kale Nagusia, 17 Tour Herriko Plaza, s/n 20810 Orio Plaza Santa María, 1 20214 Zerain Tel.: 943 830 904 / Fax: 943 835 565 20400 Tolosa Tel.: 943 801 505 / Fax: 943 801 606 [email protected] Tel.: 943 697 413 / Fax: 943 676 213 www.zerain.com www.oriora.com www.tolosaldea.net [email protected] [email protected] • Ormaiztegi • Zestoa Zumalakarregi Museum Zestoa Tourist Office Muxika Egurastokia, 6 • Zarautz Foru Plaza, s/n 20216 Ormaiztegi • Zarautz Tourist Office 20740 Zestoa Tel.: 943 889 900 / Fax: 943 880 138 Nafarroa kalea, s/n Tel.: 943 147 010 / Fax: 943 148 074 zm.gipuzkoakultura2.net/ 20800 Zarautz www.zestoa.net [email protected] Tel.: 943 830 990 / Fax: 943 835 628 [email protected] Mondays closed www.turismozarautz.com Summer only [email protected] • Pasaia Winter Sunday closed • Zumaia Pasaia Tourist Office- Zumaia Tourist Office Oarsoaldea • Zarautz Information Point Kantauri Plaza, 13 Casa Víctor Hugo. Donibane, 63 Maritime Promenade (Beach) 20750 Zumaia 20110 Pasaia 20800 Zarautz Tel.: 943 143 396 / Fax: 943 861 531 Tel.: 943 341 556 / Fax: 943 341 777 Tel.: 943 890 377 www.zumaiaturismoa.com www.oarsoaldea-turismo.net Easter, weekends in April and May, [email protected] [email protected] summer Closed Mondays winter

TOURISM MANAGEMENT AUTHORITIES

ÁLAVA • “Cuadrilla” of Ayala-Aiaratur • “Cuadrilla” of Añana • “Cuadrilla” of Campezo-Montaña Elexpide, 2 Pza. de los Fueros, 11 Alavesa 01476 Respaldiza (Ayala/Aiara) 01213 Ribabellosa (Ribera Baja/Erribera Beitia) Ctra. Vitoria-Estella, 7 Tel.: 945 399 122 / Fax: 945 399 295 Tel.: 945 355 089 / Fax: 945 355 053 01110 Santa Cruz de Campezo/ Kanpezu www.cuadrillaayala.com / www.aiaratur.org www.cuadrilladeanana.es Tel.: 945 405 424 / Fax: 945 405 472 [email protected] [email protected] www.montanaalavesa.com [email protected]

328 www.euskaditurismo.net • “Cuadrilla” of Laguardia • Enkartur-Turismo Encartaciones • Debemen-Turismo Rural Landa Ctra. Vitoria, s/n C/ Martín Mendia, 2 garapen elkartea 01300 Laguardia 48800 Balmaseda Nafarroako enparantza, s/n Tel.: 945 600 252 / 606 132 640 Tel.: 946 802 976 20870 Elgoibar Fax: 945 621 065 Fax: 946 801 356 Tel.: 943 744 067 / Fax: 943 743 281 www.rioja-alavesa.es www.enkartur.net www.debemen.com www.turismoriojaalavesa.com [email protected] [email protected] [email protected] • Inguralde • Goitur, S.L. Turismo • “Cuadrilla” of Salvatierra Aldapa, 3-A Ordiziako Industrialdea, Pabellón 18 Pza. Senda de Langarica, 4 - Bajo 48901 Barakaldo 01200 Salvatierra-Agurain Tel.: 944 789 400 / Fax: 944 789 404 20240 Ordizia Tel.: 945 301 200 / Fax: 945 312 185 www.inguralde.com Tel.: 943 161 823 / Fax: 943 883 850 www.cuadrillasalvatierra.org [email protected] www.goierri.org [email protected] [email protected] • Lea Artibai Mancomunidad • “Cuadrilla” of Zuia Avda. Xemein, 13. Palacio Patrokua • Iraurgi Lantzen, S.A. Pza. del Ayuntamiento, 1 - 2º izda. 48270 Markina-Xemein Intsausti Jauregia. Julio Urquijo, 25 01130 Murguía-Zuia Tel.: 946 169 068 / Fax: 946 169 278 20720 Azkoitia Tel.: 945 430 167 / Fax: 945 462 608 www.lea-artibai.org Tel.: 943 851 100 / Fax: 943 851 681 www.cuadrillazuia.com [email protected] www.iraurgilantzen.net [email protected] [email protected]

BIZKAIA GIPUZKOA • Oarsoaldea, Regional Development Agency • Gorbeialde Development • Tolomendi Development Astigarragako bidea, 2 - 2º D Association Association Askatasun kalea, 10 - 1º Nafarroa Etorbidea, 6 - 2º 20180 Oiartzun 48143 Areatza 20400 Tolosa Tel.: 943 494 129 / Fax: 943 491 894 Tel.: 946 315 525 / Fax: 946 317 101 Tel.: 943 655 097 / Fax: 943 650 570 www.oarsoaldea.net www.gorbeialdea.com www.tolomendi.net [email protected] [email protected] [email protected] • Oñatiko Garapen Turismo Ajentzia, S.A. • Jataondo Development Association • Bidasoa Activa / Bidasoa Bizirik C/ San Juan, 5 Gamiz bidea, 30 Javier Ugarte, 6 - Bajo 20560 Oñati 48100 Mungia 20280 Hondarribia Tel.: 943 718 808 Tel.: 946 156 612 / Fax: 946 742 693 Tel.: 943 645 458 / Fax: 943 645 466 www.oinati.org www.jataondo.org / www.uribetur.com www.bidasoaturismo.com [email protected] [email protected] [email protected] • Urremendi Development • Tolosaldea Garatzen • Association Bº San Esteban, 20 Pza. Domingo Alegría, s/n Nafarroa Etorbidea, 17 20400 Tolosa 48300 Gernika-Lumo 20500 Arrasate/Mondragón Tel.: 943 654 501 / Fax: 943 654 502 Tel.: 946 257 609 / Fax: 946 256 454 Tel.: 943 796 463 / Fax: 943 796 772 www.tolosaldea.net www.urremendi.org www.turismodebagoeina.com [email protected] [email protected] [email protected] • Urola Kostako Udal Elkartea • Tourist Association of Urkiola- • Debegesa Urdaneta bidea, 6 Durangaldea Pol. Industrial Azitain, 3 bis 20800 Zarautz Berriotxoa kalea, 13 20600 Tel.: 943 890 808 / Fax: 943 835 147 48230 Elorrio Tel.: 943 820 110 / Fax: 943 200 350 www.urolakosta.org Tel.: 946 820 164 / Fax: 946 820 626 www.debabarrenaturismo.com www.durangaldea.com [email protected] [email protected] Other informations and services of interest 329 OFFICIAL TOURISM SERVICES SPANISH ABROAD www.tourspain.es

• Berlin (Germany) • Dublin (Ireland) • Helsinki (Finland) Spanisches Fremdenverkehrsamt Spanish Tourist Office Espanjan Valtion Matkailutoimisto Kurfürstendamm, 63 1,2 & 3 Westmoreland Street Pohjoinen Makasiinikatu 6 A, 2. krs 10707 Berlín Dublin 2 00130 Helsinki Tel.: 00 49 30 8826543 Tel.: 00 353 1 6350200 Tel.: 00 358 9 441992 Fax: 00 49 30 8826661 Fax: 00 353 1 635 0205 Fax: 00 358 9 442687 [email protected] [email protected] [email protected]

• Brussels (Belgium) • Düsseldorf (Germany) • La Haya (Netherlands) Office Espagnol du Tourisme Spanisches Fremdenverkehrsamt Spaans Bureau voor Vreemdelingenverkeer Rue Royale, 97 Grafenberger Allée 100, Kutscherhaus Laan Van Meerdervoot, 8A 1000 Bruxelles 40237 Düsseldorf 2517 AJ Den Haag Tel.: 00 32 2 2801926 Tel.: 00 49 211 6803981 Tel.: 00 31 70 3465900 Fax: 00 32 2 2302147 Fax: 00 49 211 6803985 Fax: 00 31 70 3649859 [email protected] [email protected] [email protected] • Buenos Aires (Argentina) Oficina Española de Turismo • Stockholm (Sweden) • Lisbon (Portugal) Carlos Pellegrini 1163, Piso 3 Spanska Statens Turistbyra Delegaçao Oficial do Turismo Espanhol 1009 Buenos Aires Stureplan 6 Stockholm Avda. Sidóneo Pais, 28 - 3º Dto. Tel.: 00 54 11 43289236 114-35 1050-215 Lisboa Fax: 00 54 11 43289015 Tel.: 00 46 8 6115625 Tel.: 00 351 21 3153092 [email protected] Fax: 00 46 8 6114407 Fax: 00 351 21 3540332 [email protected] [email protected] • Chicago (USA) Tourist Office of • Frankfurt (Germany) • London (Great Britain) Water Tower Place, Suite 915 East. 845 Spanisches Fremdenverkehrsamt Spanish Tourist Office North Michigan Avenue. Myliusstrasse, 14 79 New Cavendish Street Chicago, IL 60611 (USA) 60323 Frankurt am Main London W1W 6XB Tel.: 00 1 312 6421992 Tel.: 00 49 69 725038 Tel.: 00 44 207 3172010 Fax: 00 1 312 6429817 Fax: 00 49 69 725313 Fax: 00 44 207 3172048 [email protected] [email protected] [email protected]

• • Copenhagen (Denmark) • Guangzhou (China) Los Angeles (USA) Den Spanske Stats Turistbureau Consejería Española de Turismo en Tourist Office of Spain Frederiksgade 11, 2 China 8383 Wilshire Blvd. suite 960. Beverly Hills DK-1265 Kobenhavn K 5/F, R&F Center, 90211 Los Angeles Tel.: 00 45 33 186638 No. 1 Huaxia Road, Tel.: 00 1 323 6587195 Fax: 00 45 33 158365 Zhujiang New Town, Fax: 00 1 323 6581061 [email protected] Tianhe District, Guangzhou 510623 [email protected]

330 www.euskaditurismo.net • Mexico (Mexico) • New York (USA) • Tokyo (Japan) Oficina Española del Turismo Tourist Office of Spain National Tourist Office of Spain Pª de las Palmas No. 425-10º Piso 666 Fifth Avenue-Floor 35. Daini Toranomon Denki Bldg 6F 3-1-10 Oficina 03 (1003) Col. Lomas de 10103 New York Toranomon Minato-ku Chapultepec Tel.: 00 1 212 2658822 105 0001 Tokyo Tel.: 00 81 3 34326142 11000 México D.F. Fax: 00 1 212 2658864 [email protected] Fax: 00 81 3 34326144 Tel.: 00 52 55 49 12 70 [email protected] Fax: 00 52 55 49 12 71 • Oslo (Norway) [email protected] Den Spanske Stat Turistbyra • Toronto (Canada) Kronprinsesgate, 3 Tourist Office of Spain 0251 Oslo 2 Bloor Street West, suite 3402 • Miami (USA) Tel.: 00 47 22837676 Toronto, Ontario M4W 3E2 Tourist Office of Spain Fax: 00 47 22837671 Tel.: 00 1 416 9613131 1395 Brickell Avenue [email protected] Fax: 00 1 416 9611992 33131 Miami Florida [email protected] Tel.: 00 1 305 3581992 • Paris (France) • Warsaw (Poland) Fax: 00 1 305 3588223 Office Espagnol du Tourisme Biuro Radcy DS. Turystyki Ambasady [email protected] 43 Rue Decamps Hiszpanii 75784 Paris Cedex 16 Al. Jana Pawla II 27 Tel.: 00 33 1 45038250 00867 Warszawa Fax: 00 33 1 40725204 / 00 33 1 45038251 • Milan (Italy) Tel.: 00 48 22 6536416 [email protected] Fax: 00 48 22 6536415 Ufficio Spagnolo del Turismo [email protected] Vía Broletto, 30 • Pekin (China) 20121 Milano Spanish Embassy - Tourism Section • Vienna (Austria) Tel.: 00 39 02 72004625 Tayuan Office Building 2-12-2 Liangmahe Spanisches Fremdenverkehrsamt Fax: 00 39 02 72004318 Nanlu 14 Walfischgasse, 8 Mzz [email protected] 100600 Beijing 1010 Wien Tel.: 00 86 10 65329306/7 Tel.: 00 431 5129580 Fax: 00 86 10 65329305 Fax: 00 431 5129581 • Moscow (Russia) [email protected] [email protected] Oficina Española de Turismo Roma (Italy) • Zurich (Switzerland) Business Center “Galería Aktor” piso 6 • Spanisches Fremdenverkehrsamt Ul. Tverskaya 16/2 Ufficio Spagnolo del Turismo Seefeldstrasse 19 125009 Moscú (Administrative) CH 8008 Zürich Tel.: 00 74 95 9358399 Vía del Mortaro, 19- interno 5 00187 Roma Tel.: 00 4144 2536050 Fax: 00 74 95 9358396 Fax: 00 39 06 6798272 Fax: 00 4144 2526204 [email protected] [email protected] [email protected]

• Munich (Germany) • Sao Paulo (Brasil) • Singapore (Singapore) Spanisches Fremdenverkehrsamt Escritorio Espanhol de Turismo National Tourist Office of Spain Postfach nº 151940 (München) Rua Zequinha de Abreu, 78 541Orchard Road # 09-04 Liat Tower 80336 München 01250 -050, Pacaembu Sao Paulo 238881 Singapore Tel.: 00 49 89 5307460 Tel.: 00 55 11 3675200095 Tel.: 00 65 67373008 Fax: 00 49 89 53074620 Fax: 00 55 11 38720733 Fax: 65 67373173 / 65 673775842 [email protected] [email protected] [email protected]

Other informations and services of interest 331 SPANISH COLLEGES IN BASQUE COUNTRY

ÁLAVA • EIDE, escuelas internacionales GIPUZKOA Genaro Oraa, 6 • Official School of Languages of • Official School of Languages of San Sebastián 48980 Santurtzi Vitoria-Gasteiz C/ Zemoria, 24 Tel.: 944 937 005 / Fax: 944 615 723 Portal de Lasarte, 23 20013 Donostia-San Sebastián www.eide.es 01007 Vitoria-Gasteiz Tel.: 943 286 312 / Fax: 943 293 690 [email protected] Tel.: 945 139 046 / Fax: 945 144 945 www.eoidonheo.org www.eoivitoria-gasteiz.com • Instituto Hemingway [email protected] [email protected] Bailén, 5 - 2º dcha. • Lacunza International House Zador 48003 Bilbao • C/ Mundaiz, 8 Cercas Bajas, 15 Tel.: 944 167 901 / Fax: 944 165 748 01001 Vitoria-Gasteiz www.institutohemingway.com 20012 Donostia-San Sebastián Tel.: 945 234 895 / Fax: 945 234 910 Tel.: 943 326 680 / Fax: 943 326 822 www.zador-language-services.com • S.L.A. Second Language Acquisition www.lacunza.com [email protected] Services, S.L. [email protected] Autonomía, 26 - 6º A BIZKAIA 48010 Bilbao Tel.: 944 448 062 / Fax: 944 448 066 • Tandem Donostia • Official School of Languages of Bilbao www.secondlanguage.net C/ Pasajes, 4 Pza. San Pedro, 5 [email protected] 20013 Donostia-San Sebastián 48014 Bilbao Tel.: 943 326 705 / Fax: 943 298 372 Tel.: 944 754 972 • Concord Idiomas www.tandemsansebastian.com www.eoi-bilbo.net C/ Las Mercedes, 5 - Bajo dcha. [email protected] [email protected] 48930 Las Arenas Tel.: 944 648 172 / Fax: 944 800 596 www.concordidiomas.com [email protected]

PRACTICAL INFORMATION

• Climate • Eating & drinking The Basque Country has an oceanic type The Basque Country is famous the world ucts and cheeses are the most typical des- climate, humid on the coast and conti- over for the quality of its traditional cook- serts. wine is considered to nental inland. The temperatures are mild ery and for the imagination of its nouvelle be one of the best in the world, while other throughout the year, with rain more fre- cuisine. Fresh fish and meat are the most traditional beverages include cider and quent in the spring and autumn, temper- common dishes. Grilled or in different txakoli. For more detailed information, see ate winters and summers which are not too kinds of sauces, these dishes are normally the sections on Gastronomy and restau- hot. The average temperature in summer is accompanied by vegetables and salads. rants. 20ºC and 8ºC in the winter. Home-made puddings, cakes, milk prod-

332 www.euskaditurismo.net • Shopping • Official Time • Passport There is a wide variety and diversity of The official time in the Basque Country, as The citizens of the European Community products to choose from. In the three ma- in the rest of the Spanish peninsula, is as and some countries of Western Europe are jor cities there are antique shops. The tra- follows: In the autumn-winter (GMT + 1) admitted with their Identity Card. For citi- ditional basque craftsmanship is extremely and in the spring-summer (GMT + 2). zens of other countries, a current passport interesting, and includes ceramics, glass, or passport and visa are required, depend- leather, articles made of “pelota”, enamels, • Eating hours ing on the circumstances. For further infor- iron and woodwork, damascenes, forge, The usual eating hours are as follows: mation, consult Spanish Embassies and traditional furnishings such as large chests, - Breakfast: From 8:00 a.m. to 10:00 a.m. Consulates. - Lunch: From 1:30 p.m. to 3:30 p.m. “korxas”, etc. High quality food products • Beaches are plentiful, especially those labelled - Dinner: From 8:30 p.m. to 10:30 p.m. The water temperature in summer is very with the “K” of Kalitatea. Home-produced • Languages pleasant, ranging from 19º to 22ºC. Nev- cheeses such as “Idiazabal”, sausages, In the Basque Country, there are two of- ertheless, in the months of January and typical sweets such as “vasquitos” and ficial languages: Euskara (the Basque lan- February, the temperatures drop to 9º or “neskitas” from Vitoria-Gasteiz, “Tostones” guage) and Spanish. Spanish is spoken 10ºC. and “rellenos” from Bergaras, “tejas” from by all of the inhabitants. Euskara, which • Tips Tolosa or “canutillos” from Bilboa. Wines is used in a more limited manner, is the from Rioja Alavesa, cider from Astigartaga Basque Country’s own original language. All prices and invoices include the tip. and “txakoli” from Getaria or Bakio. It is a language whose origins have not Therefore, it is not considered obligatory. Nevertheless, and if considered suitable, • Emergencies been determined and it has no apparent a tip can be left to express satisfaction for The 112 telephone provided by the Ert- similarity with any of the neighbouring lan- good service. zaintza (Autonomous Basque Police) re- guages. The signs found on roads, in air- sponds to all emergency calls in case of ports, ports, official centres, etc. are often accident, fire or other emergencies. bilingual. Many Basque people also speak French or English. • Taxis • Customs Procedures All authorized taxis clearly display the sta- No vaccination is required to enter the • VAT tus of their public service. There is a fixed country. As regards foreign money, all The VAT or Value Added Tax (IVA) is ap- price for beginning service, plus a fee de- amounts greater than the equivalent of plied to all products and services. In res- pending on the time and the area covered, 6.000 euros per person must be declared taurants, hotels and rural tourist centres it which are regulated by publicly displayed in customs. is 8%. For citizens of countries which are tariffs. All taxis have a taximeter which in- not members of the European Common dicates the amount due. If there are ad- • Public Holidays Market who are visiting as tourists, the VAT ditional fees, these should be displayed to 1st January, New Year may be reimbursed for purchases esceed- the public. 6th January, Epiphany ing 60 euros (tax-free). To get your VAT 19th March, Maundy Thursday back it is absolutely essential to show the • Shops 20th March, Good Friday invoice and the product or goods at the The usual hours are from 9 a.m. to 1:30 21st March, Easter Monday export customs post when leaving the last p.m. and from 4 p.m to 8 p.m. Many shops 24th March, San Prudencio (Álava) member country of the EU that you have are open on Saturdays. The department 1st May, May Day visited. stores remain open at lunch time and open on Saturday morning and afternoon. 25th July, Santiago Apóstol • International calls 31st July Saint Ignatius (Bizkaia & Gi- To phone from abroad to anywhere in the puzkoa) Basque Country, dial 00, followed by the 15th August, The Assumption international code 34. • Voltaje 12th October, Pilar’s Day The usual electrical current is 220 V and 50 1st November, All Saint’s Day • Currency hertz. The outlets are European, with two 6th December, Day of the Constitution The national currency of the Basque Coun- round connectors. 8th December, Immaculate Conception try is the euro. 25th December, Christmas Day Other informations and services of interest 333 TOURISM PRODUCTS

ÁLAVA

VITORIA-GASTEIZ ELCIEGO SALINAS DE AÑANA • Guided visits: • Guided tours: • Guided tours: - Historic Quarter - A walk through the centre of the village - Salt valley - The Ensanche (Enlargement) More information: - Montehermoso Palace • More information: • Tel.: 945 351 111 (reserves) - Road to Santiago Route Elciego Tourist Office www.vallesalado.net - Villasuso Renaissance Palace Tel.: 945 606 632 [email protected] - Tower of San Vicente www.valdegovia.com - Lantern Museum [email protected] - Church of San Vicente - Church of San Pedro LABASTIDA SALVATIERRA - Church of San Miguel - Santa María Cathedral • Guided tours: • Guided tours: - Medieval Walls - Historical quarter of Labastida - Historic Quarter - Tourist Train - Churches of the Holy Christ and Our - Church of San Juan - Programme for Children Lady of the Assumption - Church of Santa María - Guided biking tours - Sale of material: postcards, typical prod- - Lazarraga Palace ucts, books, videos, etc. (in high season) • More information: - Visits to Wine Cellars • More information: - Routes and excursions all over the Rioja Regional Tourist Office of Salvatierra Vitoria- Gasteiz Municipal Tourist Alavesa Tel.: 945 302 931 Tel.: 945 161 598 - Organisation of lunches, tasting sessions www.cuadrillasalvatierra.org www.vitoria-gasteiz.org/turismo - Balloon trips for tourists [email protected] [email protected] - Winepress route - Blazon route La empresa Tura Kirol Abentura - Vineyard experiences Tel.: 945 312 535 / 608 901 670 - Nature activities - Excursions and conferences in Labastida ARTZINIEGA • More information: VALDEGOVÍA Guided tours: • Labastida Tourist Office • Guided visits: - Historic Quarter Tel.: 945 331 015 - Discover Truffles. - Sanctuary of Our Lady of La Encina. www.labastida-bastida.org - A visit including a talk on [email protected] the characteristics and the cultivation of • More information: truffles, a showing of the picking with a Artziniega Ethnographic Museum truffle dog and a little lunch. Tel.: 945 396 210 (cita previa) LAGUARDIA • More information: www.artziniegamuseoa.org • Guided tours: Tourist Office of Valdegovía [email protected] - Church of Santa María de los Reyes Tel.: 945 353 040 - Laguardia Historic Quarter www.valdegovia.com [email protected] • More information: Laguardia Tourist Office Tel.: 945 600 845 www.laguardia-alava.com

334 www.euskaditurismo.net BIZKAIA

BILBAO BALMASEDA KARRANTZA HARANA / • BilbaoCard • Guided tours from March to October: VALLE DE CARRANZA To make it easier to move around and en- - Town of Balmaseda • Guided visits: joy the city, Bilbao Turismo issues the Bil- • Tarjeta -Bizkaia Card: - Pozalagua Caves baoCard Tourist card, that allows you to - With discounts and advantages for visi- - El Karpin Theme Park use urban public transport cheaply and tors in accommodation, tickets to tourist - Ibáñez Church Museum resources, thermal services, active tour- take advantage of significant discounts • More information: in museums, shops, restaurants, leisure ism activities, and in Enkartur promotional sports material. Karrantza Tourist Office establishments, shows, guided tours and (Enkartur) other services. • More information: Tel.: 946 806 857 / 696 446 301 • Guided visits on foot all year: Turismo Encartaciones-Enkartur www.karrantza.com - Old Part Tel.: 946 800 226 [email protected] - Expansion Area-Abandoibarra www.enkartur.net [email protected] Tourist bus: • GERNIKA-LUMO - Only in the high season - 15 stops BERMEO • Guided visits: - Departure next to the Guggenheim - Plaza de los Fueros Ocho de Enero - Duration: 60 min • Guided visits: - Market Square • Bilboats: - Urban area, knowing how a seafaring vil- - Reproduction of Picasso’s Gernika - Boat excursions around the estuary lage, de lunes a viernes de octubre a abril. - Church of Santa María - Sculptures by Moore and Chillida More information: • More information: • - Assembly Hall and Tree of Gernika Bakio Tourist Office Bilbao Turismo - General tour for children Tel.: 946 179 154 Tel.: 944 795 760 - Bombing tour www.bermeo.org www.bilbao.net/bilbaoturismo - Visit to the Parish Church of Santa María [email protected] [email protected] - Visit to get to know the fairs and markets in Gernika-Lumo Bilbao Reservas Tel.: 902 877 298 DURANGO • More information: Gernika- Lumo Karrantza Tourist Office [email protected] • Guided visits: Tel.: 946 255 892 - Getting in touch with the equestrian www.gernika-lumo.net world BAKIO [email protected] - Discover mythology • Guided tours in groups: - On the trail of Durango - To txakoli wineries and mills in - Plunge into the underground world - Around the town - Urban routes: Medieval Durango GETXO - To the Romanesque chapel of San Pelaio - Rutas urbanas: Durango art and culture • Summer services: • Guided visits: - Quick trip to the Guggenheim - Hiring out beach tents and deck chairs More information: • - Getxo Taxi Tour - Activities on the beach (surfing courses, Durango Tourist Office - The coast under full sail gymnastics...) Tel.: 946 033 938 - Guided tours around Getxo - Excursions www.durango-udala.net • More information: [email protected] • More information: Bakio Tourist Office Getxo Tourist Office Tel.: 946 193 395 Tel: 944 910 800 www.bakio.org www.getxo.net [email protected] [email protected]

Other informations and services of interest 335 LEKEITIO ORDUÑA PORTUGALETE • Guided visits: • Guided visits: • Guided visits: - Monumental-historic route through the - Historical monuments - Old Part Historic Quarter - La Antigua Shrine, chapels and temples More information: - Medieval route through Lekeitio - Orduña and valley • Portugalete Tourist Office • More information: - Routes with children Tel.: 944 729 314 Lekeitio Tourist Office • Other tours: www.portugalete.com Tel.: 946 844 017 - Between balconies: spring of the Nervión [email protected] www.lekeitio.com - Guided tour around the Mount Santiago nature reserve - Visit to an ecological produce centre SANTURTZI • In the district: MARKINA-XEMEIN • Guided tours, Nature and ornithology: - Historical quarter of Artziniega - Boat trips • Guided visits: - Visit to La Encina Shrine and txakoli winery - Sailing tourism - Markina-Xemein - Historical monuments of Quejana - Cultural tour - Lekeitio - Visit to a cheese dairy - Diving - Ziortza Monastery Other possibilities: • - The Santurtzi whales • More information: - Mountain routes: Txarlazo and Tologorri - Santurtzi and the Abra bay: natural refuge Lekeitio Tourist Office - Hiking: Viewpoint of the Nervión and De- - Maritime Santurtzi Tel.: 946 844 017 lika Canyon www.lekeitio.com - Bike routes through the valley • More information: KUDET - Route with children Santurtzi Tourist Office Xemein etorbidea, 12 Avda. Cristóbal Murrieta, 25 • More information: Tel.: 946 169 179 Tel.: 944 839 494 Orduña Tourist Office www.kudet.es Tel.: 945 384 384 [email protected] www.urduna.com [email protected] SOPUERTA • Guided visits: - Las Encartaciones Museum ONDARROA PLENTZIA - Tarjeta Enkarterri - Bizkaia Card: Card • Guided visits: • Guided visits: with discounts and advantages - Tourist activities on the Txo! sailing boat - Hiking • More information: • More information: - Plentzia - Armintza - Plentzia Sopuerta Tourist Office Ondarroa Tourist Office - Historic Quarter (Tuesday and Thursday) Tel.: 946 104 028 Tel.:946 831 951 www.enkartur.net www.ondarroa.eu/turismo • More information: [email protected] [email protected] Plentzia Tourist Office Tel.: 946 775 541 www.plentzia.org ZIORTZA-BOLIBAR • Guided visits: - Puebla de Bolívar and Cenarruza Collegiate Church - Simón Bolívar Museum • More information: Lekeitio Tourist Office Tel.: 946 844 017 www.lekeitio.com

336 www.euskaditurismo.net

• GIPUZKOA

DONOSTIA-SAN SEBASTIÁN IDIAZABAL LEZO • Guided visits: •Guided visits: • Guided visits: - San Sebastián Card - Idiazabal Cheese Interpretation - Visit to the Historic Quarter - San Sebastián Esencial and Tasting Centre • More information: - Flavours of San Sebastián - “Shepherd Shack” Oarsoaldea Comarca Tourist Office - San Sebastián a Film City - Aramburu Cheese Tel.: 943 494 521 - San Sebastián in bike • More information: www.oarsoaldea-turismo.net - CityRunning.sanse [email protected] - Tourist bus Idiazabal Tourist Office Tel.: 943 188 203 • More information: www.idiazabalgaztarenmuseoa.com San Sebastián Turismo-Donostia [email protected] MUTRIKU Turismoa, S.A. Tel.: 943 481 166 • Guided visits: www.sansebastianturismo.com - Old Part LEGAZPI [email protected] - Bentalekua Museum • Guided visits: - Church of San Andrés de Astigarribia - Visit to the Nautilus, Mutriku’s Geology ANDOAIN - Erreizabal farmhouse - Igaralde farmhouse Interpretation Centre Guided visits: • - Mirandaola foundry - Interior tours - Visita por el Trentxiki de Plazaola - A trip to the 50s - Visits to the Nautilus, Mutriku Geological - Itinerario botánico por el Trentxiki de - The workers’ route Interpretation Centre Plazaola - Classroom visit to the Buen Pastor College - Boat trips à la carte • More information: • More information: • More information: Andoain Tourist Office Mutriku Tourist Office Tel.: 943 590 409 Lenbur. Urola Garaia Comarca Tourist Office Tel.: 943 603 378 www.andoain.org www.mutriku.net [email protected] Tel.: 943 730 428 www.lenbur.com [email protected] [email protected] ERRENTERIA

•Guided visits: OIARTZUN - Historic Quarter LEINTZ-GATZAGA • Guided visits: - Fandería Mill - Historic Quarter - Routes through the Aiako Harria Natural • Guided visits: - Church of San Esteban de Lartaun Park - Salt Museum - Oieleku Route • More information: - Urban area - Green Train Errenteria Tourist Office - Sanctuary of Dorleta - Herri Musikaren Txokoa Tel.: 943 449 638 - Historic Quarter - Oiartzun Geological Interpretation www.oarsoaldea-turismo.net - Mountain tours Centre [email protected] • More information: • More information: Labidea Tourist Office Tourist Office GETARIA Tel.: 943 714 792 Doneztebe Plaza, s/n • Guided visits: [email protected] 20180 Oiartzun - Getaria and the sea Tel.: 943 490 142 (ayto.) - The roots of Getaria Fax: 943 491 405 - San Salvador, a small cathedral • More information: Getaria Tourist Office Tel.: 943 140 957 www.getaria.net [email protected] Other informations and services of interest 337 OÑATI SEGURA ZERAIN • Guided visits: • Guided visits: Guided visits: • - Artistic Quarter of this community - Church of Our Lady of the Assumption - Sancti Spiritus University - Visit to the Ardixarra House - Jáuregui Palace - University and San Miguel Parish Church - Visit to the Parish Church of Nuestra Señora - San Blas Chapel - Oñati for everyone de la Asunción - The bowling alley - Oñati Historical Monuments - Cheese making • More information: • More information: Oficina de Turismo de Segura - The Aizpea mines Oñati Tourist Office Tel.: 943 801 749 - The Larrondo sawmill Tel.: 943 783 453 www.seguragoierri.net - The 1711 prison www.oinati.org [email protected] - Ethnographic Museum [email protected] - Honey production URRETXU - The bean route • Guided visits: - The iron roads - Rocks and Minerals Museum ORIO • More information: - AIKUR Bee Museum • Guided visits: Oficina de Turismo de Zerain - Trekking Orio-San Sebastián-Orio • More information: Tel.: 943 801 505 - History of Orio by boat Urretxu Culture House www.zerain.com - Orio-San Sebastián by sea Tel.: 943 088 088 [email protected] AIKUR-Bee Museum • More information: Tel.: 943 730 428 Segura Tourist Office ZUMAIA www.lenbur.com Tel.: 943 830 904 [email protected] www.oriora.com • Guided visits: [email protected] - Cultural visit ZARAUTZ - Deba-Zumaia Trekking • Guided visits: - Cliffs and boating - Conjunto monumental - Boat trip to see the cliffs - Geological tour and boat trip PASAIA - Ensanche - Parque de Vista Alegre-Santa Bárbara - Intertidal Rasa • Guided visits: - Caseríos y ermitas en Zarautz - Avistamiento de aves - La Plata Lighthouse - Patrimonio escultórico de Zarautz •More information: - Discovering Alabortza beach - Camino de Santiago Zumaia Tourist Office - Environmental Jaizkibel - Visita “Naturaleza y txakoli” Tel.: 943 143 396 - Educational Ulía - Visita al Conjunto arqueológico Santa www.zumaiaturismoa.com - Tours around Pasaia Bay María la Real - Batelerak [email protected] - Lafayette • More information: Oficina de Turismo de Zarautz Algorri Interpretation Centre - Víctor Hugo Tel.: 943 143 100 - Blas de Lezo Tel.: 943 830 990 www.turismozarautz.com www.algorri.eu - Zabarre [email protected] - Itsastarrak [email protected] - Visit to the Planetarium ZEGAMA - Guided tour around the Mater tuna ZUMARRAGA fishing boat • Guided visits: • Guided visits: • More information: - Centro de Interpretación de la madera - La Antigua Hermitage Pasaia Tourist Office (Caserío Anduetza) • More information: Tel.: 943 341 556 • More information: Zumarraga Town Council www.oarsoaldea-turismo.net Oficina de Turismo de Zegama Tel.: 943 729 022 [email protected] Tel.: 943 802 187 www.zumarraga.net www.zegama.net [email protected] [email protected] www.tierraignaciana.com 338 www.euskaditurismo.net ONLINE CENTRAL RESERVATIONS

In this moment, there are two online cen- BIZKAIA GIPUZKOA tral reservations in the Basque Country. They allow booking accommodation and other leisure services immediately, as well • Bilbao Reserves • The central reservation as they offer the opportunity to prepare It offers the possibility to make your accom- www.sansebastianreservas.com your stay beforehand. modation reservation in the establishments allows booking very different tourist of Bilbao, hotels, boarding houses, and services located in Donostia- San hostel. Sebastián. ÁLAVA Plaza del Ensanche, 11 • Information and reservation phones: • www.vitoriareservas.com 48009 Bilbao (Bizkaia) Tel.: 902 443 442 / 0034 943 217 717 Tel.: 902 996 896 / 0034 943 052 508 [email protected] [email protected] • Information and reservation phones: Tel.: 902 877 298 • Tourist services: • Tourist services: [email protected] - Leisure-sports activities - Accomodations - Various rentals - Bilbao Airport Bus - Guided visits • Tourist services: - Excursions - Tourist bus - Gastronomy - Pintxo tours to suit your taste - Museums - Excursions in sailing boats around the - Guided tours Bay of - Architecture in Bilbao - Bilbao, a medieval town - Bilbao, city for the new millennium - Panoramic flights - Guided tours for families

Other informations and services of interest 339 KEY INFORMATION

• Emergencies: 112 • Citizen information: 010 • Roads information: (Open 24 hours) (Only in Vitoria-Gasteiz, Bilbao and Tel.: 902 112 088 Donostia-San Sebastián) www.trafiko.net • Euskaltel Information: 11840 (Open 24 hours) • Passports • Teleruta Vitoria-Gasteiz: Tel.: 945 209 550 (Dirección General de Tráfico): • Telefónica Information: 11818 Bilbao: Tel.: 944 709 145 Tel.: 900 123 505 (Open 24 hours) Donostia-San Sebastián: Tel.: 943 449 871 • Meteorological Information: • Telefónica International information: Schedule: Monday through Friday from www.euskalmet.euskadi.net 11825 9:00 to 14:00.

www.euskaditurismo.net

The Basque Government Tourism portal includes about 4,000 highly varied tourist attractions in the Basque Country, ranging from restaurants, places to stay and natu- ral resources to general information about the Basque Country and its three historical provinces, towns and main destinations.

Professionals from the tourist sector have their own section on the Web site. In the “Business trips” section they have all kinds of information on sites for fairs and con- gresses, as well as an extensive list of com- panies in the sector. Users will also be able to directly access the resource they need at any time and in any section by using com- prehensive search engines. This tool pro- vides the possibility of choosing contents according to the area or town that they are in, and even according to subject, category or name.

340 www.euskaditurismo.net TOURISM PUBLICATIONS

The Industry, Commerce and Tourism Department of the Basque Government issues a series of publications directed both to visitors and to tourism professionals, as well as a Tourism Professional Guide. Those publications can be requested to the e-mail address: [email protected]

GUIDE TO BASQUE CUISINE

Gastronomy is an inseparable part of Basque culture. Its tasty offer is shaped in this guide by means of a journey through the specialties of each Historic Territory.

THE ROAD OF SANTIAGO: TWO BASQUE ROUTES The Road Besides relating the complete stag- to Santiago es of the two routes of the Road to two routes through the Basque Country Santiago in the Basque Country, the guide offers topoguides that physi- “NATURAL AREAS AND ACTIVE cally describe each route. Complete TOUSISM” GUIDE location maps and a wide useful in- formation section complete this inter-

Natural areas and This guide gathers the different esting edition. active tourism protected natural areas that exist in the Basque Country (Natural Parks, Biosphere Reserve, Protected Bi- otopes...) and that have an impor- tant natural heritage, thanks to their rich flora and fauna, both of typical species of the Atlantic climate and 67 PLANS FOR DISCOVERING those typical of the Mediterranean. THE BASQUE COUNTRY 67 plans to explore the This new publication offers sixty Basque Country charming plans for discovering dif- ferent localities of the three Basque historic territories, but not in the capi- tal cities. These appealing proposals, going from scuba diving to visits to medieval hermitages, as well as wine tasting, are meant to know and enjoy the Basque Country from other points of view.

Other informations and services of interest 341