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Webex Enterprise Email Templates and Variables Matrix

Variables→

Templates↓ %AccountActivationURL% %AccountPassword% %AdminName% %allocationqueue% %Amount% %ApproveURL% %AttendeeName% %BillingEnd% %BrandName% %ChangePassword% %ChangePasswordLink% %clickHere% %CMRDescriptionHtml% %CMRDescriptionText% %CMRJoinURL% Access Anywhere Requested Access Anywhere Setup Information Account Signup Notification for Site Admin Admin increased PIN length for site_CMR Admin suspended_CMR Automated Responses to Users Not Activated x x x Automated Responses to WebEx Users x x Available Recording Notification CMR Info Sharing_CMR x CMR Setup Confirmation_CMR x CMR Setup Confirmation_VB Confirmation of Meeting Cancellation Credit card declined for PPU Retries x Credit card declined for PPU x customer support link has expired for agent Customer support link has expired for site admin x Deactivated Account Notice Export Finished Or Aborted Notification Failed Auto-Recording notification x Feedback To Host One Feedback To Host Two Feedback To Support Forgot Password Request Notification - Change Password x Forgot Password Request Notification - Manage via API Forgot Password Result Notification - Password Changed Webex Enterprise Email Templates and Variables Matrix

Variables→

Templates↓ %AccountActivationURL% %AccountPassword% %AdminName% %allocationqueue% %Amount% %ApproveURL% %AttendeeName% %BillingEnd% %BrandName% %ChangePassword% %ChangePasswordLink% %clickHere% %CMRDescriptionHtml% %CMRDescriptionText% %CMRJoinURL% Forgot Username Request Notification Host notification for both Personal Room URL and video address change Host notification for Personal Room URL change Host Privilege Request Approved Host Privilege Request Rejected Import Finished Or Aborted Notification Leave Message Email Locked Out Account Notice Media Storage Capacity Hard Limit notification x Media Storage Capacity Warning x Meeting Cancelled x MeetingInfo For Attendee MeetingInfo For Host Missing WebACD Queue Email New Access Anywhere Approved New Access Anywhere Rejected New Access Code New User Account Approved New User Account Rejected Notice For Activated Account Password Change Timeout Notice Password Request Rejected Password Request x Password Security Enhancements Normal Condition Webex Enterprise Email Templates and Variables Matrix

Variables→

Templates↓ %AccountActivationURL% %AccountPassword% %AdminName% %allocationqueue% %Amount% %ApproveURL% %AttendeeName% %BillingEnd% %BrandName% %ChangePassword% %ChangePasswordLink% %clickHere% %CMRDescriptionHtml% %CMRDescriptionText% %CMRJoinURL% Password Security Enhancements Process Failed Request for Service Privileges Request to share your updated recording link Require Confirmation Email Reset WebEx Account password Response to Your Feedback x Response to Your Support Request x Service Request Approved Service Request Received Service Request Rejected Share Recordings Site Administration Inactive Users Report was generated successfully Summary of Attendee Information Teleconference Meeting Information Updated Teleconference Meeting Invitation x Teleconference Meeting Reminder to Host Teleconference Meeting Scheduled TSP Audio Only For Attendee(Productivity Tools) TSP Audio Only For Host(Productivity Tools) Updated Teleconference Meeting Invitation x Wait Notification Email Wait Threshold Email WebACD Allocation Rule Error Notification Email x WebACD Routing Error Notification Email Webex Enterprise Email Templates and Variables Matrix

Variables→

Templates↓ %AccountActivationURL% %AccountPassword% %AdminName% %allocationqueue% %Amount% %ApproveURL% %AttendeeName% %BillingEnd% %BrandName% %ChangePassword% %ChangePasswordLink% %clickHere% %CMRDescriptionHtml% %CMRDescriptionText% %CMRJoinURL% WebEx Account Change Confirmation WebEx Account Upgrade_CMR x x Welcome email for new service x Welcome Emails from Audio-only x Welcome Emails from WebEx Service x x Welcome Emails from WebEx Service_CMR x

Number of templates with variable 1 2 3 1 0 1 3 0 9 1 2 1 1 1 2 Webex Enterprise Email Templates and Variables Matrix

Variables→

Templates↓ %Comments% %CompanyName% %ComputerName% %ConfCallModerator% %ConfCallParticipant% %ConfID% %ConfirmationUrl% %ConfirmWords% %ConfName% %Content% %CreditCardLastFourDigits% %CSRs% %CurrentPath% %CustomerEmail% %CustomerName% %CustomerPhone% Access Anywhere Requested x Access Anywhere Setup Information Account Signup Notification for Site Admin Admin increased PIN length for site_CMR Admin suspended_CMR Automated Responses to Users Not Activated Automated Responses to WebEx Users Available Recording Notification CMR Info Sharing_CMR CMR Setup Confirmation_CMR CMR Setup Confirmation_VB Confirmation of Meeting Cancellation Credit card declined for PPU Retries x Credit card declined for PPU x customer support link has expired for agent Customer support link has expired for site admin Deactivated Account Notice Export Finished Or Aborted Notification Failed Auto-Recording notification x x Feedback To Host One x Feedback To Host Two x Feedback To Support x Forgot Password Request Notification - Change Password Forgot Password Request Notification - Manage via API Forgot Password Result Notification - Password Changed Webex Enterprise Email Templates and Variables Matrix

Variables→

Templates↓ %Comments% %CompanyName% %ComputerName% %ConfCallModerator% %ConfCallParticipant% %ConfID% %ConfirmationUrl% %ConfirmWords% %ConfName% %Content% %CreditCardLastFourDigits% %CSRs% %CurrentPath% %CustomerEmail% %CustomerName% %CustomerPhone% Forgot Username Request Notification Host notification for both Personal Room URL and video address change Host notification for Personal Room URL change Host Privilege Request Approved Host Privilege Request Rejected Import Finished Or Aborted Notification Leave Message Email x x x x Locked Out Account Notice Media Storage Capacity Hard Limit notification Media Storage Capacity Warning Meeting Cancelled MeetingInfo For Attendee x MeetingInfo For Host x Missing WebACD Queue Email New Access Anywhere Approved x New Access Anywhere Rejected x New Access Code New User Account Approved New User Account Rejected Notice For Activated Account Password Change Timeout Notice Password Request Rejected Password Request Password Security Enhancements Normal Condition Webex Enterprise Email Templates and Variables Matrix

Variables→

Templates↓ %Comments% %CompanyName% %ComputerName% %ConfCallModerator% %ConfCallParticipant% %ConfID% %ConfirmationUrl% %ConfirmWords% %ConfName% %Content% %CreditCardLastFourDigits% %CSRs% %CurrentPath% %CustomerEmail% %CustomerName% %CustomerPhone% Password Security Enhancements Process Failed Request for Service Privileges Request to share your updated recording link Require Confirmation Email x x Reset WebEx Account password Response to Your Feedback Response to Your Support Request Service Request Approved Service Request Received Service Request Rejected Share Recordings Site Administration Inactive Users Report was generated successfully Summary of Attendee Information Teleconference Meeting Information Updated x Teleconference Meeting Invitation x Teleconference Meeting Reminder to Host x Teleconference Meeting Scheduled x TSP Audio Only For Attendee(Productivity Tools) TSP Audio Only For Host(Productivity Tools) Updated Teleconference Meeting Invitation x Wait Notification Email x x x x Wait Threshold Email x x x x WebACD Allocation Rule Error Notification Email WebACD Routing Error Notification Email Webex Enterprise Email Templates and Variables Matrix

Variables→

Templates↓ %Comments% %CompanyName% %ComputerName% %ConfCallModerator% %ConfCallParticipant% %ConfID% %ConfirmationUrl% %ConfirmWords% %ConfName% %Content% %CreditCardLastFourDigits% %CSRs% %CurrentPath% %CustomerEmail% %CustomerName% %CustomerPhone% WebEx Account Change Confirmation WebEx Account Upgrade_CMR Welcome email for new service x Welcome Emails from Audio-only x Welcome Emails from WebEx Service x Welcome Emails from WebEx Service_CMR

Number of templates with variable 2 3 3 4 3 1 1 1 1 1 2 3 0 3 3 3 Webex Enterprise Email Templates and Variables Matrix

Variables→

Templates↓ %Date% %DateTime% %DeactivatedNumber% %DisclaimerText% %DownloadCscFileURL% %DownloadErrorLogURL% %DownloadToCalendarLink% %DownloadToCalendarURL% %Duration% Recording%Edit URL% Address% %Email %Email% %emailAddress% %EmailConfirmLink% Access Anywhere Requested Access Anywhere Setup Information Account Signup Notification for Site Admin Admin increased PIN length for site_CMR Admin suspended_CMR Automated Responses to Users Not Activated Automated Responses to WebEx Users Available Recording Notification x x CMR Info Sharing_CMR x CMR Setup Confirmation_CMR CMR Setup Confirmation_VB Confirmation of Meeting Cancellation x Credit card declined for PPU Retries Credit card declined for PPU customer support link has expired for agent Customer support link has expired for site admin Deactivated Account Notice x Export Finished Or Aborted Notification x x Failed Auto-Recording notification Feedback To Host One x x Feedback To Host Two x x Feedback To Support x x Forgot Password Request Notification - Change Password Forgot Password Request Notification - Manage via API Forgot Password Result Notification - Password Changed Webex Enterprise Email Templates and Variables Matrix

Variables→

Templates↓ %Date% %DateTime% %DeactivatedNumber% %DisclaimerText% %DownloadCscFileURL% %DownloadErrorLogURL% %DownloadToCalendarLink% %DownloadToCalendarURL% %Duration% Recording%Edit URL% Address% %Email %Email% %emailAddress% %EmailConfirmLink% Forgot Username Request Notification Host notification for both Personal Room URL and video address change x Host notification for Personal Room URL change x Host Privilege Request Approved Host Privilege Request Rejected Import Finished Or Aborted Notification x Leave Message Email x Locked Out Account Notice Media Storage Capacity Hard Limit notification Media Storage Capacity Warning Meeting Cancelled x MeetingInfo For Attendee MeetingInfo For Host Missing WebACD Queue Email New Access Anywhere Approved New Access Anywhere Rejected New Access Code New User Account Approved New User Account Rejected Notice For Activated Account Password Change Timeout Notice Password Request Rejected Password Request Password Security Enhancements Normal Condition Webex Enterprise Email Templates and Variables Matrix

Variables→

Templates↓ %Date% %DateTime% %DeactivatedNumber% %DisclaimerText% %DownloadCscFileURL% %DownloadErrorLogURL% %DownloadToCalendarLink% %DownloadToCalendarURL% %Duration% Recording%Edit URL% Address% %Email %Email% %emailAddress% %EmailConfirmLink% Password Security Enhancements Process Failed Request for Service Privileges Request to share your updated recording link x Require Confirmation Email Reset WebEx Account password Response to Your Feedback Response to Your Support Request Service Request Approved Service Request Received Service Request Rejected Share Recordings x x Site Administration Inactive Users Report was generated successfully Summary of Attendee Information Teleconference Meeting Information Updated x Teleconference Meeting Invitation x Teleconference Meeting Reminder to Host Teleconference Meeting Scheduled x TSP Audio Only For Attendee(Productivity Tools) TSP Audio Only For Host(Productivity Tools) Updated Teleconference Meeting Invitation x Wait Notification Email x Wait Threshold Email x WebACD Allocation Rule Error Notification Email WebACD Routing Error Notification Email Webex Enterprise Email Templates and Variables Matrix

Variables→

Templates↓ %Date% %DateTime% %DeactivatedNumber% %DisclaimerText% %DownloadCscFileURL% %DownloadErrorLogURL% %DownloadToCalendarLink% %DownloadToCalendarURL% %Duration% Recording%Edit URL% Address% %Email %Email% %emailAddress% %EmailConfirmLink% WebEx Account Change Confirmation x WebEx Account Upgrade_CMR Welcome email for new service Welcome Emails from Audio-only Welcome Emails from WebEx Service Welcome Emails from WebEx Service_CMR

Number of templates with variable 3 3 1 3 1 2 2 4 2 1 1 3 1 1 Webex Enterprise Email Templates and Variables Matrix

Variables→

Templates↓ %EmailFooter% %EndingTime% %EndTime% %EntryLinkURL% %ErrorCode% %ErrorMessage% %ExportFileName% %ExportStatusPageURL% %FailCount% %FailedAccountDetail% %FailedNumber% %File% %FinishDate% %FinishTime% Access Anywhere Requested x Access Anywhere Setup Information x Account Signup Notification for Site Admin x Admin increased PIN length for site_CMR Admin suspended_CMR Automated Responses to Users Not Activated Automated Responses to WebEx Users Available Recording Notification x CMR Info Sharing_CMR CMR Setup Confirmation_CMR CMR Setup Confirmation_VB Confirmation of Meeting Cancellation x Credit card declined for PPU Retries Credit card declined for PPU customer support link has expired for agent x Customer support link has expired for site admin x Deactivated Account Notice x Export Finished Or Aborted Notification x x x x x x Failed Auto-Recording notification x x Feedback To Host One Feedback To Host Two Feedback To Support Forgot Password Request Notification - Change Password x Forgot Password Request Notification - Manage via API x Forgot Password Result Notification - Password Changed x Webex Enterprise Email Templates and Variables Matrix

Variables→

Templates↓ %EmailFooter% %EndingTime% %EndTime% %EntryLinkURL% %ErrorCode% %ErrorMessage% %ExportFileName% %ExportStatusPageURL% %FailCount% %FailedAccountDetail% %FailedNumber% %File% %FinishDate% %FinishTime% Forgot Username Request Notification x Host notification for both Personal Room URL and video address change Host notification for Personal Room URL change Host Privilege Request Approved x Host Privilege Request Rejected x Import Finished Or Aborted Notification x x x x Leave Message Email Locked Out Account Notice x x Media Storage Capacity Hard Limit notification x Media Storage Capacity Warning x Meeting Cancelled x MeetingInfo For Attendee x MeetingInfo For Host Missing WebACD Queue Email x New Access Anywhere Approved x New Access Anywhere Rejected x New Access Code x New User Account Approved x New User Account Rejected x Notice For Activated Account x Password Change Timeout Notice x Password Request Rejected x Password Request x Password Security Enhancements Normal Condition x x x Webex Enterprise Email Templates and Variables Matrix

Variables→

Templates↓ %EmailFooter% %EndingTime% %EndTime% %EntryLinkURL% %ErrorCode% %ErrorMessage% %ExportFileName% %ExportStatusPageURL% %FailCount% %FailedAccountDetail% %FailedNumber% %File% %FinishDate% %FinishTime% Password Security Enhancements Process Failed x Request for Service Privileges x Request to share your updated recording link x Require Confirmation Email x Reset WebEx Account password x Response to Your Feedback x Response to Your Support Request Service Request Approved x Service Request Received x Service Request Rejected x Share Recordings x Site Administration Inactive Users Report was generated successfully x x Summary of Attendee Information x Teleconference Meeting Information Updated x Teleconference Meeting Invitation x Teleconference Meeting Reminder to Host x Teleconference Meeting Scheduled x TSP Audio Only For Attendee(Productivity Tools) TSP Audio Only For Host(Productivity Tools) Updated Teleconference Meeting Invitation x Wait Notification Email Wait Threshold Email WebACD Allocation Rule Error Notification Email WebACD Routing Error Notification Email x x Webex Enterprise Email Templates and Variables Matrix

Variables→

Templates↓ %EmailFooter% %EndingTime% %EndTime% %EntryLinkURL% %ErrorCode% %ErrorMessage% %ExportFileName% %ExportStatusPageURL% %FailCount% %FailedAccountDetail% %FailedNumber% %File% %FinishDate% %FinishTime% WebEx Account Change Confirmation x WebEx Account Upgrade_CMR Welcome email for new service Welcome Emails from Audio-only Welcome Emails from WebEx Service Welcome Emails from WebEx Service_CMR

Number of templates with variable 50 0 0 1 1 2 1 1 3 1 1 1 2 2 Webex Enterprise Email Templates and Variables Matrix

Variables→

Templates↓ %FirstName% %ForwardDesc% %ForwardSubjectDesc% %FullName% %HostDisclaimerHtml% %HostDisclaimerText% Name% %Host %HostEmail% %HostID% %HostLogonName% %HostMeetingInfoURL% %HostName% %hostpassword% %HostPhone% Access Anywhere Requested x x Access Anywhere Setup Information x Account Signup Notification for Site Admin x x Admin increased PIN length for site_CMR x x Admin suspended_CMR x x Automated Responses to Users Not Activated x Automated Responses to WebEx Users x Available Recording Notification x x CMR Info Sharing_CMR x CMR Setup Confirmation_CMR x x x x CMR Setup Confirmation_VB x x Confirmation of Meeting Cancellation x x Credit card declined for PPU Retries x x Credit card declined for PPU x x customer support link has expired for agent x Customer support link has expired for site admin x Deactivated Account Notice x Export Finished Or Aborted Notification x x Failed Auto-Recording notification x x x Feedback To Host One x Feedback To Host Two x Feedback To Support x x Forgot Password Request Notification - Change Password x x Forgot Password Request Notification - Manage via API x Forgot Password Result Notification - Password Changed x x Webex Enterprise Email Templates and Variables Matrix

Variables→

Templates↓ %FirstName% %ForwardDesc% %ForwardSubjectDesc% %FullName% %HostDisclaimerHtml% %HostDisclaimerText% Name% %Host %HostEmail% %HostID% %HostLogonName% %HostMeetingInfoURL% %HostName% %hostpassword% %HostPhone% Forgot Username Request Notification x x Host notification for both Personal Room URL and video address change x x x Host notification for Personal Room URL change x x x Host Privilege Request Approved x x Host Privilege Request Rejected x x Import Finished Or Aborted Notification x x Leave Message Email x x Locked Out Account Notice x Media Storage Capacity Hard Limit notification x Media Storage Capacity Warning x Meeting Cancelled x x x MeetingInfo For Attendee x x MeetingInfo For Host x Missing WebACD Queue Email x New Access Anywhere Approved x x New Access Anywhere Rejected x x New Access Code x x New User Account Approved x x New User Account Rejected x x Notice For Activated Account x x Password Change Timeout Notice x x Password Request Rejected x x Password Request x x Password Security Enhancements Normal Condition x Webex Enterprise Email Templates and Variables Matrix

Variables→

Templates↓ %FirstName% %ForwardDesc% %ForwardSubjectDesc% %FullName% %HostDisclaimerHtml% %HostDisclaimerText% Name% %Host %HostEmail% %HostID% %HostLogonName% %HostMeetingInfoURL% %HostName% %hostpassword% %HostPhone% Password Security Enhancements Process Failed x Request for Service Privileges x x Request to share your updated recording link x x Require Confirmation Email x x Reset WebEx Account password x Response to Your Feedback x Response to Your Support Request x Service Request Approved x x Service Request Received x x Service Request Rejected x x Share Recordings x Site Administration Inactive Users Report was generated successfully x x Summary of Attendee Information x x x Teleconference Meeting Information Updated x x x Teleconference Meeting Invitation x x x x x Teleconference Meeting Reminder to Host x x x Teleconference Meeting Scheduled x x x TSP Audio Only For Attendee(Productivity Tools) x x TSP Audio Only For Host(Productivity Tools) x Updated Teleconference Meeting Invitation x x x x x Wait Notification Email x x Wait Threshold Email x x WebACD Allocation Rule Error Notification Email x WebACD Routing Error Notification Email x Webex Enterprise Email Templates and Variables Matrix

Variables→

Templates↓ %FirstName% %ForwardDesc% %ForwardSubjectDesc% %FullName% %HostDisclaimerHtml% %HostDisclaimerText% Name% %Host %HostEmail% %HostID% %HostLogonName% %HostMeetingInfoURL% %HostName% %hostpassword% %HostPhone% WebEx Account Change Confirmation x x WebEx Account Upgrade_CMR x x x x Welcome email for new service x x Welcome Emails from Audio-only x x x Welcome Emails from WebEx Service x x x Welcome Emails from WebEx Service_CMR x x x x

Number of templates with variable 2 2 2 36 5 3 1 79 1 0 3 15 2 5 Webex Enterprise Email Templates and Variables Matrix

Variables→

Templates↓ %HostPINProfileURL% %iCalendarText% %ImportFileName% %ImportStatusPageURL% %InvoiceID% %InvoiceNumber% %JoinByPhoneEntText% %JoinByPhoneEntText% %LastName% %MeetingLink% %MeetingNumber% %MeetingPassword% %MeetingCost% %MeetingDate% Access Anywhere Requested Access Anywhere Setup Information Account Signup Notification for Site Admin Admin increased PIN length for site_CMR x Admin suspended_CMR x Automated Responses to Users Not Activated Automated Responses to WebEx Users Available Recording Notification CMR Info Sharing_CMR x CMR Setup Confirmation_CMR x x x CMR Setup Confirmation_VB Confirmation of Meeting Cancellation x Credit card declined for PPU Retries Credit card declined for PPU customer support link has expired for agent Customer support link has expired for site admin Deactivated Account Notice Export Finished Or Aborted Notification Failed Auto-Recording notification Feedback To Host One Feedback To Host Two Feedback To Support Forgot Password Request Notification - Change Password Forgot Password Request Notification - Manage via API Forgot Password Result Notification - Password Changed Webex Enterprise Email Templates and Variables Matrix

Variables→

Templates↓ %HostPINProfileURL% %iCalendarText% %ImportFileName% %ImportStatusPageURL% %InvoiceID% %InvoiceNumber% %JoinByPhoneEntText% %JoinByPhoneEntText% %LastName% %MeetingLink% %MeetingNumber% %MeetingPassword% %MeetingCost% %MeetingDate% Forgot Username Request Notification Host notification for both Personal Room URL and video address change Host notification for Personal Room URL change Host Privilege Request Approved Host Privilege Request Rejected Import Finished Or Aborted Notification x x Leave Message Email Locked Out Account Notice Media Storage Capacity Hard Limit notification Media Storage Capacity Warning Meeting Cancelled x MeetingInfo For Attendee x MeetingInfo For Host x Missing WebACD Queue Email New Access Anywhere Approved New Access Anywhere Rejected New Access Code New User Account Approved New User Account Rejected Notice For Activated Account Password Change Timeout Notice Password Request Rejected Password Request Password Security Enhancements Normal Condition Webex Enterprise Email Templates and Variables Matrix

Variables→

Templates↓ %HostPINProfileURL% %iCalendarText% %ImportFileName% %ImportStatusPageURL% %InvoiceID% %InvoiceNumber% %JoinByPhoneEntText% %JoinByPhoneEntText% %LastName% %MeetingLink% %MeetingNumber% %MeetingPassword% %MeetingCost% %MeetingDate% Password Security Enhancements Process Failed Request for Service Privileges Request to share your updated recording link Require Confirmation Email Reset WebEx Account password Response to Your Feedback Response to Your Support Request Service Request Approved Service Request Received Service Request Rejected Share Recordings Site Administration Inactive Users Report was generated successfully Summary of Attendee Information x Teleconference Meeting Information Updated x Teleconference Meeting Invitation x Teleconference Meeting Reminder to Host x Teleconference Meeting Scheduled x TSP Audio Only For Attendee(Productivity Tools) TSP Audio Only For Host(Productivity Tools) Updated Teleconference Meeting Invitation x Wait Notification Email Wait Threshold Email WebACD Allocation Rule Error Notification Email WebACD Routing Error Notification Email Webex Enterprise Email Templates and Variables Matrix

Variables→

Templates↓ %HostPINProfileURL% %iCalendarText% %ImportFileName% %ImportStatusPageURL% %InvoiceID% %InvoiceNumber% %JoinByPhoneEntText% %JoinByPhoneEntText% %LastName% %MeetingLink% %MeetingNumber% %MeetingPassword% %MeetingCost% %MeetingDate% WebEx Account Change Confirmation WebEx Account Upgrade_CMR Welcome email for new service Welcome Emails from Audio-only Welcome Emails from WebEx Service Welcome Emails from WebEx Service_CMR

Number of templates with variable 2 6 1 1 0 0 1 2 0 0 1 0 0 4 Webex Enterprise Email Templates and Variables Matrix

Variables→

Templates↓ %MeetingDateOrRecurrence% %MeetingInfoInOtherTimezone % %MeetingInfoURL% %MeetingNumber% %MeetingPassword% %MeetingTime% %MobileDownloadHtml% %MonthlyFee% %% %NewEmail% %NewSuccessCountAdded% %NewSuccessCountUpdated% %NO% %OldEmail% Access Anywhere Requested Access Anywhere Setup Information Account Signup Notification for Site Admin Admin increased PIN length for site_CMR Admin suspended_CMR Automated Responses to Users Not Activated Automated Responses to WebEx Users Available Recording Notification CMR Info Sharing_CMR CMR Setup Confirmation_CMR x x CMR Setup Confirmation_VB Confirmation of Meeting Cancellation x x Credit card declined for PPU Retries Credit card declined for PPU customer support link has expired for agent Customer support link has expired for site admin Deactivated Account Notice Export Finished Or Aborted Notification Failed Auto-Recording notification Feedback To Host One x Feedback To Host Two Feedback To Support Forgot Password Request Notification - Change Password Forgot Password Request Notification - Manage via API Forgot Password Result Notification - Password Changed Webex Enterprise Email Templates and Variables Matrix

Variables→

Templates↓ %MeetingDateOrRecurrence% %MeetingInfoInOtherTimezone % %MeetingInfoURL% %MeetingNumber% %MeetingPassword% %MeetingTime% %MobileDownloadHtml% %MonthlyFee% %N% %NewEmail% %NewSuccessCountAdded% %NewSuccessCountUpdated% %NO% %OldEmail% Forgot Username Request Notification Host notification for both Personal Room URL and video address change Host notification for Personal Room URL change Host Privilege Request Approved Host Privilege Request Rejected Import Finished Or Aborted Notification x x Leave Message Email Locked Out Account Notice Media Storage Capacity Hard Limit notification Media Storage Capacity Warning x Meeting Cancelled x x MeetingInfo For Attendee x x x x MeetingInfo For Host x x x x Missing WebACD Queue Email New Access Anywhere Approved New Access Anywhere Rejected New Access Code New User Account Approved New User Account Rejected Notice For Activated Account Password Change Timeout Notice Password Request Rejected Password Request Password Security Enhancements Normal Condition Webex Enterprise Email Templates and Variables Matrix

Variables→

Templates↓ %MeetingDateOrRecurrence% %MeetingInfoInOtherTimezone % %MeetingInfoURL% %MeetingNumber% %MeetingPassword% %MeetingTime% %MobileDownloadHtml% %MonthlyFee% %N% %NewEmail% %NewSuccessCountAdded% %NewSuccessCountUpdated% %NO% %OldEmail% Password Security Enhancements Process Failed Request for Service Privileges Request to share your updated recording link Require Confirmation Email Reset WebEx Account password x Response to Your Feedback Response to Your Support Request Service Request Approved Service Request Received Service Request Rejected Share Recordings Site Administration Inactive Users Report was generated successfully Summary of Attendee Information x x x Teleconference Meeting Information Updated x x x Teleconference Meeting Invitation x x x x Teleconference Meeting Reminder to Host x x Teleconference Meeting Scheduled x x x TSP Audio Only For Attendee(Productivity Tools) TSP Audio Only For Host(Productivity Tools) Updated Teleconference Meeting Invitation x x x x Wait Notification Email Wait Threshold Email WebACD Allocation Rule Error Notification Email WebACD Routing Error Notification Email Webex Enterprise Email Templates and Variables Matrix

Variables→

Templates↓ %MeetingDateOrRecurrence% %MeetingInfoInOtherTimezone % %MeetingInfoURL% %MeetingNumber% %MeetingPassword% %MeetingTime% %MobileDownloadHtml% %MonthlyFee% %N% %NewEmail% %NewSuccessCountAdded% %NewSuccessCountUpdated% %NO% %OldEmail% WebEx Account Change Confirmation x x WebEx Account Upgrade_CMR Welcome email for new service Welcome Emails from Audio-only Welcome Emails from WebEx Service Welcome Emails from WebEx Service_CMR x

Number of templates with variable 6 2 4 5 7 10 1 0 1 1 1 1 1 1 Webex Enterprise Email Templates and Variables Matrix

Variables→

Templates↓ %OptionalMessage% %OptionName% %Ownername% %PassWord% %PasswordOrLink% %PaymentURL% %PeopleMinutes% %percentage% %Performance% %PersonalizedMessage% %PilotNumberDescriptionText % %PMRMeetURL% %PpuEmail% %PpuPhone% %PpuSupportHours% %ProductivityToolBenefit% Access Anywhere Requested Access Anywhere Setup Information Account Signup Notification for Site Admin Admin increased PIN length for site_CMR Admin suspended_CMR Automated Responses to Users Not Activated x x x Automated Responses to WebEx Users Available Recording Notification CMR Info Sharing_CMR x CMR Setup Confirmation_CMR CMR Setup Confirmation_VB Confirmation of Meeting Cancellation Credit card declined for PPU Retries x x Credit card declined for PPU x x customer support link has expired for agent Customer support link has expired for site admin x Deactivated Account Notice Export Finished Or Aborted Notification Failed Auto-Recording notification Feedback To Host One x Feedback To Host Two x Feedback To Support x Forgot Password Request Notification - Change Password Forgot Password Request Notification - Manage via API Forgot Password Result Notification - Password Changed Webex Enterprise Email Templates and Variables Matrix

Variables→

Templates↓ %OptionalMessage% %OptionName% %Ownername% %PassWord% %PasswordOrLink% %PaymentURL% %PeopleMinutes% %percentage% %Performance% %PersonalizedMessage% %PilotNumberDescriptionText % %PMRMeetURL% %PpuEmail% %PpuPhone% %PpuSupportHours% %ProductivityToolBenefit% Forgot Username Request Notification Host notification for both Personal Room URL and video address change x Host notification for Personal Room URL change x Host Privilege Request Approved Host Privilege Request Rejected Import Finished Or Aborted Notification Leave Message Email Locked Out Account Notice Media Storage Capacity Hard Limit notification Media Storage Capacity Warning Meeting Cancelled MeetingInfo For Attendee MeetingInfo For Host Missing WebACD Queue Email New Access Anywhere Approved New Access Anywhere Rejected New Access Code New User Account Approved New User Account Rejected Notice For Activated Account Password Change Timeout Notice Password Request Rejected Password Request Password Security Enhancements Normal Condition x Webex Enterprise Email Templates and Variables Matrix

Variables→

Templates↓ %OptionalMessage% %OptionName% %Ownername% %PassWord% %PasswordOrLink% %PaymentURL% %PeopleMinutes% %percentage% %Performance% %PersonalizedMessage% %PilotNumberDescriptionText % %PMRMeetURL% %PpuEmail% %PpuPhone% %PpuSupportHours% %ProductivityToolBenefit% Password Security Enhancements Process Failed x Request for Service Privileges Request to share your updated recording link x Require Confirmation Email Reset WebEx Account password x Response to Your Feedback Response to Your Support Request Service Request Approved Service Request Received Service Request Rejected Share Recordings x Site Administration Inactive Users Report was generated successfully Summary of Attendee Information Teleconference Meeting Information Updated Teleconference Meeting Invitation Teleconference Meeting Reminder to Host Teleconference Meeting Scheduled TSP Audio Only For Attendee(Productivity Tools) TSP Audio Only For Host(Productivity Tools) Updated Teleconference Meeting Invitation Wait Notification Email Wait Threshold Email WebACD Allocation Rule Error Notification Email x WebACD Routing Error Notification Email Webex Enterprise Email Templates and Variables Matrix

Variables→

Templates↓ %OptionalMessage% %OptionName% %Ownername% %PassWord% %PasswordOrLink% %PaymentURL% %PeopleMinutes% %percentage% %Performance% %PersonalizedMessage% %PilotNumberDescriptionText % %PMRMeetURL% %PpuEmail% %PpuPhone% %PpuSupportHours% %ProductivityToolBenefit% WebEx Account Change Confirmation WebEx Account Upgrade_CMR Welcome email for new service Welcome Emails from Audio-only x Welcome Emails from WebEx Service x Welcome Emails from WebEx Service_CMR

Number of templates with variable 1 2 1 0 1 0 0 1 3 1 1 2 3 3 1 2 Webex Enterprise Email Templates and Variables Matrix

Variables→

Templates↓ %Profile% %ProductivityToolsDownloadIn structionsHtml% %ProductivityToolsDownloadIn structionsText% %PromotionFreeTrialDescriptio n% %PromotionFreeTrialURL% %Question% %QueueAgent% %QueueName% %ReactivateActMsg% %RecordingURL% Info %RecordingLink% %RecordingTime% %recursivesub-queue% %referringWeb% %Reliability% %Request% Access Anywhere Requested Access Anywhere Setup Information Account Signup Notification for Site Admin Admin increased PIN length for site_CMR Admin suspended_CMR Automated Responses to Users Not Activated Automated Responses to WebEx Users Available Recording Notification x x x CMR Info Sharing_CMR CMR Setup Confirmation_CMR CMR Setup Confirmation_VB Confirmation of Meeting Cancellation Credit card declined for PPU Retries Credit card declined for PPU customer support link has expired for agent x Customer support link has expired for site admin x Deactivated Account Notice Export Finished Or Aborted Notification x Failed Auto-Recording notification Feedback To Host One x x Feedback To Host Two x x Feedback To Support x x Forgot Password Request Notification - Change Password Forgot Password Request Notification - Manage via API Forgot Password Result Notification - Password Changed Webex Enterprise Email Templates and Variables Matrix

Variables→

Templates↓ %Profile% %ProductivityToolsDownloadIn structionsHtml% %ProductivityToolsDownloadIn structionsText% %PromotionFreeTrialDescriptio n% %PromotionFreeTrialURL% %Question% %QueueAgent% %QueueName% %ReactivateActMsg% %RecordingURL% Info %RecordingLink% %RecordingTime% %recursivesub-queue% %referringWeb% %Reliability% %Request% Forgot Username Request Notification Host notification for both Personal Room URL and video address change Host notification for Personal Room URL change Host Privilege Request Approved Host Privilege Request Rejected Import Finished Or Aborted Notification x Leave Message Email x x Locked Out Account Notice x Media Storage Capacity Hard Limit notification Media Storage Capacity Warning Meeting Cancelled MeetingInfo For Attendee x x MeetingInfo For Host Missing WebACD Queue Email New Access Anywhere Approved New Access Anywhere Rejected New Access Code New User Account Approved New User Account Rejected Notice For Activated Account Password Change Timeout Notice Password Request Rejected Password Request Password Security Enhancements Normal Condition Webex Enterprise Email Templates and Variables Matrix

Variables→

Templates↓ %Profile% %ProductivityToolsDownloadIn structionsHtml% %ProductivityToolsDownloadIn structionsText% %PromotionFreeTrialDescriptio n% %PromotionFreeTrialURL% %Question% %QueueAgent% %QueueName% %ReactivateActMsg% %RecordingURL% Info %RecordingLink% %RecordingTime% %recursivesub-queue% %referringWeb% %Reliability% %Request% Password Security Enhancements Process Failed Request for Service Privileges Request to share your updated recording link x Require Confirmation Email Reset WebEx Account password Response to Your Feedback Response to Your Support Request Service Request Approved Service Request Received Service Request Rejected Share Recordings x x Site Administration Inactive Users Report was generated successfully Summary of Attendee Information Teleconference Meeting Information Updated Teleconference Meeting Invitation x x Teleconference Meeting Reminder to Host Teleconference Meeting Scheduled TSP Audio Only For Attendee(Productivity Tools) TSP Audio Only For Host(Productivity Tools) Updated Teleconference Meeting Invitation x x Wait Notification Email x x Wait Threshold Email x x WebACD Allocation Rule Error Notification Email x WebACD Routing Error Notification Email Webex Enterprise Email Templates and Variables Matrix

Variables→

Templates↓ %Profile% %ProductivityToolsDownloadIn structionsHtml% %ProductivityToolsDownloadIn structionsText% %PromotionFreeTrialDescriptio n% %PromotionFreeTrialURL% %Question% %QueueAgent% %QueueName% %ReactivateActMsg% %RecordingURL% Info %RecordingLink% %RecordingTime% %recursivesub-queue% %referringWeb% %Reliability% %Request% WebEx Account Change Confirmation WebEx Account Upgrade_CMR x x Welcome email for new service Welcome Emails from Audio-only Welcome Emails from WebEx Service Welcome Emails from WebEx Service_CMR

Number of templates with variable 3 1 1 3 3 3 1 3 1 1 2 2 1 2 3 2 Webex Enterprise Email Templates and Variables Matrix

Variables→

Templates↓ %Request_Status% %RequestEnd% %RequestorName% %RequestTime% %ScheduledMeeting% %SenderEmailAddress% %ServerName% %ServiceCenter% %ServiceRecording URL% %ServiceName% %ServiceNameURL% %ServiceType% %ServiceURL% %Setup% %SiteAdminEmail% %SiteAdminHomePageURL% Access Anywhere Requested Access Anywhere Setup Information x Account Signup Notification for Site Admin Admin increased PIN length for site_CMR x Admin suspended_CMR x Automated Responses to Users Not Activated x Automated Responses to WebEx Users Available Recording Notification x x CMR Info Sharing_CMR x CMR Setup Confirmation_CMR x CMR Setup Confirmation_VB Confirmation of Meeting Cancellation Credit card declined for PPU Retries Credit card declined for PPU customer support link has expired for agent Customer support link has expired for site admin Deactivated Account Notice Export Finished Or Aborted Notification x x Failed Auto-Recording notification Feedback To Host One x x x Feedback To Host Two x x x Feedback To Support x Forgot Password Request Notification - Change Password x Forgot Password Request Notification - Manage via API Forgot Password Result Notification - Password Changed x Webex Enterprise Email Templates and Variables Matrix

Variables→

Templates↓ %Request_Status% %RequestEnd% %RequestorName% %RequestTime% %ScheduledMeeting% %SenderEmailAddress% %ServerName% %ServiceCenter% %ServiceRecording URL% %ServiceName% %ServiceNameURL% %ServiceType% %ServiceURL% %Setup% %SiteAdminEmail% %SiteAdminHomePageURL% Forgot Username Request Notification x Host notification for both Personal Room URL and video address change x Host notification for Personal Room URL change x Host Privilege Request Approved x x Host Privilege Request Rejected x x Import Finished Or Aborted Notification x x Leave Message Email Locked Out Account Notice x Media Storage Capacity Hard Limit notification Media Storage Capacity Warning Meeting Cancelled MeetingInfo For Attendee x MeetingInfo For Host Missing WebACD Queue Email New Access Anywhere Approved New Access Anywhere Rejected x New Access Code New User Account Approved x New User Account Rejected x x Notice For Activated Account Password Change Timeout Notice Password Request Rejected x Password Request Password Security Enhancements Normal Condition Webex Enterprise Email Templates and Variables Matrix

Variables→

Templates↓ %Request_Status% %RequestEnd% %RequestorName% %RequestTime% %ScheduledMeeting% %SenderEmailAddress% %ServerName% %ServiceCenter% %ServiceRecording URL% %ServiceName% %ServiceNameURL% %ServiceType% %ServiceURL% %Setup% %SiteAdminEmail% %SiteAdminHomePageURL% Password Security Enhancements Process Failed Request for Service Privileges x x Request to share your updated recording link x Require Confirmation Email Reset WebEx Account password Response to Your Feedback x Response to Your Support Request x Service Request Approved x x Service Request Received x Service Request Rejected x x Share Recordings Site Administration Inactive Users Report was generated successfully x Summary of Attendee Information Teleconference Meeting Information Updated x Teleconference Meeting Invitation Teleconference Meeting Reminder to Host Teleconference Meeting Scheduled x TSP Audio Only For Attendee(Productivity Tools) TSP Audio Only For Host(Productivity Tools) Updated Teleconference Meeting Invitation Wait Notification Email Wait Threshold Email WebACD Allocation Rule Error Notification Email WebACD Routing Error Notification Email Webex Enterprise Email Templates and Variables Matrix

Variables→

Templates↓ %Request_Status% %RequestEnd% %RequestorName% %RequestTime% %ScheduledMeeting% %SenderEmailAddress% %ServerName% %ServiceCenter% %ServiceRecording URL% %ServiceName% %ServiceNameURL% %ServiceType% %ServiceURL% %Setup% %SiteAdminEmail% %SiteAdminHomePageURL% WebEx Account Change Confirmation WebEx Account Upgrade_CMR x Welcome email for new service x x Welcome Emails from Audio-only x Welcome Emails from WebEx Service x x Welcome Emails from WebEx Service_CMR x x

Number of templates with variable 2 2 1 1 1 8 2 1 1 17 5 3 1 2 8 1 Webex Enterprise Email Templates and Variables Matrix

Variables→

Templates↓ %SiteAdminName% %SiteAdminPhoneContactInfo % %SiteBrandName% %SiteBrandName%: %SiteHomePageURL% %SiteID% %SiteURL% %StartingTime% %StartTime% %Status% %StatusAction% %SubAmount% %Subject% %SubmitDate% %SubmitTime% %subtype% Access Anywhere Requested Access Anywhere Setup Information Account Signup Notification for Site Admin x x x x Admin increased PIN length for site_CMR Admin suspended_CMR Automated Responses to Users Not Activated Automated Responses to WebEx Users x x Available Recording Notification CMR Info Sharing_CMR CMR Setup Confirmation_CMR CMR Setup Confirmation_VB Confirmation of Meeting Cancellation Credit card declined for PPU Retries Credit card declined for PPU customer support link has expired for agent Customer support link has expired for site admin Deactivated Account Notice x x x Export Finished Or Aborted Notification x x Failed Auto-Recording notification x Feedback To Host One Feedback To Host Two Feedback To Support Forgot Password Request Notification - Change Password Forgot Password Request Notification - Manage via API x x Forgot Password Result Notification - Password Changed Webex Enterprise Email Templates and Variables Matrix

Variables→

Templates↓ %SiteAdminName% %SiteAdminPhoneContactInfo % %SiteBrandName% %SiteBrandName%: %SiteHomePageURL% %SiteID% %SiteURL% %StartingTime% %StartTime% %Status% %StatusAction% %SubAmount% %Subject% %SubmitDate% %SubmitTime% %subtype% Forgot Username Request Notification Host notification for both Personal Room URL and video address change Host notification for Personal Room URL change Host Privilege Request Approved Host Privilege Request Rejected x x Import Finished Or Aborted Notification x x Leave Message Email x Locked Out Account Notice x x x Media Storage Capacity Hard Limit notification x Media Storage Capacity Warning x Meeting Cancelled MeetingInfo For Attendee MeetingInfo For Host Missing WebACD Queue Email New Access Anywhere Approved New Access Anywhere Rejected x x New Access Code x New User Account Approved New User Account Rejected x x Notice For Activated Account x Password Change Timeout Notice x x Password Request Rejected x x Password Request x Password Security Enhancements Normal Condition x x Webex Enterprise Email Templates and Variables Matrix

Variables→

Templates↓ %SiteAdminName% %SiteAdminPhoneContactInfo % %SiteBrandName% %SiteBrandName%: %SiteHomePageURL% %SiteID% %SiteURL% %StartingTime% %StartTime% %Status% %StatusAction% %SubAmount% %Subject% %SubmitDate% %SubmitTime% %subtype% Password Security Enhancements Process Failed x x Request for Service Privileges x Request to share your updated recording link Require Confirmation Email x Reset WebEx Account password x Response to Your Feedback Response to Your Support Request Service Request Approved Service Request Received Service Request Rejected x x Share Recordings Site Administration Inactive Users Report was generated successfully x Summary of Attendee Information Teleconference Meeting Information Updated Teleconference Meeting Invitation Teleconference Meeting Reminder to Host Teleconference Meeting Scheduled TSP Audio Only For Attendee(Productivity Tools) x TSP Audio Only For Host(Productivity Tools) x Updated Teleconference Meeting Invitation Wait Notification Email x Wait Threshold Email x WebACD Allocation Rule Error Notification Email WebACD Routing Error Notification Email Webex Enterprise Email Templates and Variables Matrix

Variables→

Templates↓ %SiteAdminName% %SiteAdminPhoneContactInfo % %SiteBrandName% %SiteBrandName%: %SiteHomePageURL% %SiteID% %SiteURL% %StartingTime% %StartTime% %Status% %StatusAction% %SubAmount% %Subject% %SubmitDate% %SubmitTime% %subtype% WebEx Account Change Confirmation WebEx Account Upgrade_CMR Welcome email for new service x Welcome Emails from Audio-only x Welcome Emails from WebEx Service x Welcome Emails from WebEx Service_CMR

Number of templates with variable 9 5 2 2 7 1 12 0 0 1 1 0 8 2 2 0 Webex Enterprise Email Templates and Variables Matrix

Variables→

Templates↓ %SuccessCount% %SupportEmail% %SupportLink% %SupportPhone% %SupportPhoneHtml% %SupportPhoneText% %Tax% %TechSupportEmailAddress% %TeleconferenceCost% %TeleconferenceInfoAttendee % %TeleconferenceInfoHost% %TeleconferenceName% %TeleconferencingInfo% %TeleconferencingMinutes% %TimeZone% %TopicName% Access Anywhere Requested Access Anywhere Setup Information Account Signup Notification for Site Admin Admin increased PIN length for site_CMR Admin suspended_CMR Automated Responses to Users Not Activated x Automated Responses to WebEx Users x Available Recording Notification x CMR Info Sharing_CMR CMR Setup Confirmation_CMR CMR Setup Confirmation_VB Confirmation of Meeting Cancellation x Credit card declined for PPU Retries Credit card declined for PPU customer support link has expired for agent Customer support link has expired for site admin Deactivated Account Notice Export Finished Or Aborted Notification Failed Auto-Recording notification Feedback To Host One x Feedback To Host Two x Feedback To Support x Forgot Password Request Notification - Change Password Forgot Password Request Notification - Manage via API Forgot Password Result Notification - Password Changed Webex Enterprise Email Templates and Variables Matrix

Variables→

Templates↓ %SuccessCount% %SupportEmail% %SupportLink% %SupportPhone% %SupportPhoneHtml% %SupportPhoneText% %Tax% %TechSupportEmailAddress% %TeleconferenceCost% %TeleconferenceInfoAttendee % %TeleconferenceInfoHost% %TeleconferenceName% %TeleconferencingInfo% %TeleconferencingMinutes% %TimeZone% %TopicName% Forgot Username Request Notification Host notification for both Personal Room URL and video address change Host notification for Personal Room URL change Host Privilege Request Approved Host Privilege Request Rejected Import Finished Or Aborted Notification Leave Message Email Locked Out Account Notice Media Storage Capacity Hard Limit notification Media Storage Capacity Warning Meeting Cancelled x MeetingInfo For Attendee x x MeetingInfo For Host x x Missing WebACD Queue Email New Access Anywhere Approved New Access Anywhere Rejected New Access Code New User Account Approved New User Account Rejected Notice For Activated Account Password Change Timeout Notice Password Request Rejected Password Request Password Security Enhancements Normal Condition x Webex Enterprise Email Templates and Variables Matrix

Variables→

Templates↓ %SuccessCount% %SupportEmail% %SupportLink% %SupportPhone% %SupportPhoneHtml% %SupportPhoneText% %Tax% %TechSupportEmailAddress% %TeleconferenceCost% %TeleconferenceInfoAttendee % %TeleconferenceInfoHost% %TeleconferenceName% %TeleconferencingInfo% %TeleconferencingMinutes% %TimeZone% %TopicName% Password Security Enhancements Process Failed Request for Service Privileges Request to share your updated recording link Require Confirmation Email Reset WebEx Account password Response to Your Feedback Response to Your Support Request Service Request Approved Service Request Received Service Request Rejected Share Recordings x Site Administration Inactive Users Report was generated successfully Summary of Attendee Information x Teleconference Meeting Information Updated x x Teleconference Meeting Invitation x x Teleconference Meeting Reminder to Host x x Teleconference Meeting Scheduled x x TSP Audio Only For Attendee(Productivity Tools) x TSP Audio Only For Host(Productivity Tools) x Updated Teleconference Meeting Invitation x x Wait Notification Email Wait Threshold Email WebACD Allocation Rule Error Notification Email WebACD Routing Error Notification Email Webex Enterprise Email Templates and Variables Matrix

Variables→

Templates↓ %SuccessCount% %SupportEmail% %SupportLink% %SupportPhone% %SupportPhoneHtml% %SupportPhoneText% %Tax% %TechSupportEmailAddress% %TeleconferenceCost% %TeleconferenceInfoAttendee % %TeleconferenceInfoHost% %TeleconferenceName% %TeleconferencingInfo% %TeleconferencingMinutes% %TimeZone% %TopicName% WebEx Account Change Confirmation WebEx Account Upgrade_CMR Welcome email for new service x x Welcome Emails from Audio-only x x Welcome Emails from WebEx Service x x Welcome Emails from WebEx Service_CMR x x x x

Number of templates with variable 1 4 1 3 1 1 0 2 0 4 5 0 0 0 13 2 Webex Enterprise Email Templates and Variables Matrix

Variables→

Templates↓ %Topic% %TotalCost% %TotalCount% %TPJoinAddress% %TPJoinWithHostPINDescriptio nHtml% %TPJoinWithHostPINDescriptio nText% %TrialEnd% %UCFHostVerifyPlayers% %updateWeb% %URL% %UserEmail% %UserInfomation% %UserList% %username% %Username% %UserName% Access Anywhere Requested x Access Anywhere Setup Information x Account Signup Notification for Site Admin Admin increased PIN length for site_CMR Admin suspended_CMR Automated Responses to Users Not Activated x Automated Responses to WebEx Users x Available Recording Notification CMR Info Sharing_CMR x CMR Setup Confirmation_CMR x x CMR Setup Confirmation_VB x Confirmation of Meeting Cancellation x Credit card declined for PPU Retries Credit card declined for PPU customer support link has expired for agent Customer support link has expired for site admin x Deactivated Account Notice x Export Finished Or Aborted Notification x Failed Auto-Recording notification Feedback To Host One Feedback To Host Two Feedback To Support Forgot Password Request Notification - Change Password Forgot Password Request Notification - Manage via API x x Forgot Password Result Notification - Password Changed Webex Enterprise Email Templates and Variables Matrix

Variables→

Templates↓ %Topic% %TotalCost% %TotalCount% %TPJoinAddress% %TPJoinWithHostPINDescriptio nHtml% %TPJoinWithHostPINDescriptio nText% %TrialEnd% %UCFHostVerifyPlayers% %updateWeb% %URL% %UserEmail% %UserInfomation% %UserList% %username% %Username% %UserName% Forgot Username Request Notification x Host notification for both Personal Room URL and video address change x Host notification for Personal Room URL change Host Privilege Request Approved Host Privilege Request Rejected Import Finished Or Aborted Notification x Leave Message Email Locked Out Account Notice Media Storage Capacity Hard Limit notification Media Storage Capacity Warning Meeting Cancelled x MeetingInfo For Attendee x MeetingInfo For Host x x Missing WebACD Queue Email New Access Anywhere Approved New Access Anywhere Rejected New Access Code New User Account Approved New User Account Rejected Notice For Activated Account x x Password Change Timeout Notice Password Request Rejected Password Request Password Security Enhancements Normal Condition x Webex Enterprise Email Templates and Variables Matrix

Variables→

Templates↓ %Topic% %TotalCost% %TotalCount% %TPJoinAddress% %TPJoinWithHostPINDescriptio nHtml% %TPJoinWithHostPINDescriptio nText% %TrialEnd% %UCFHostVerifyPlayers% %updateWeb% %URL% %UserEmail% %UserInfomation% %UserList% %username% %Username% %UserName% Password Security Enhancements Process Failed Request for Service Privileges Request to share your updated recording link x x x Require Confirmation Email Reset WebEx Account password x Response to Your Feedback Response to Your Support Request Service Request Approved Service Request Received Service Request Rejected Share Recordings Site Administration Inactive Users Report was generated successfully x Summary of Attendee Information x Teleconference Meeting Information Updated x Teleconference Meeting Invitation x Teleconference Meeting Reminder to Host x Teleconference Meeting Scheduled x TSP Audio Only For Attendee(Productivity Tools) TSP Audio Only For Host(Productivity Tools) Updated Teleconference Meeting Invitation x Wait Notification Email Wait Threshold Email WebACD Allocation Rule Error Notification Email WebACD Routing Error Notification Email x Webex Enterprise Email Templates and Variables Matrix

Variables→

Templates↓ %Topic% %TotalCost% %TotalCount% %TPJoinAddress% %TPJoinWithHostPINDescriptio nHtml% %TPJoinWithHostPINDescriptio nText% %TrialEnd% %UCFHostVerifyPlayers% %updateWeb% %URL% %UserEmail% %UserInfomation% %UserList% %username% %Username% %UserName% WebEx Account Change Confirmation x WebEx Account Upgrade_CMR Welcome email for new service x Welcome Emails from Audio-only x Welcome Emails from WebEx Service x Welcome Emails from WebEx Service_CMR x

Number of templates with variable 11 0 3 2 1 2 0 1 2 3 2 0 1 1 1 11 Webex Enterprise Email Templates and Variables Matrix

Variables→

Templates↓ %WaitTime_Not% %WaitTime_Tsh% %WelcomeCMRDescriptionHt ml% %WelcomeCMRDescriptionTex t% %WelcomePRDescriptionHtml % %WelcomePRDescriptionText% %WelcomeProductivityToolsDo wnloadInstructionsHtml% %WelcomeProductivityToolsDo wnloadInstructionsText% Numbervariables of in template Access Anywhere Requested 5 Access Anywhere Setup Information 4 Account Signup Notification for Site Admin 7 Admin increased PIN length for site_CMR 4 Admin suspended_CMR 4 Automated Responses to Users Not Activated 10 Automated Responses to WebEx Users 7 Available Recording Notification 11 CMR Info Sharing_CMR 7 CMR Setup Confirmation_CMR 13 CMR Setup Confirmation_VB 3 Confirmation of Meeting Cancellation 9 Credit card declined for PPU Retries 6 Credit card declined for PPU 6 customer support link has expired for agent 3 Customer support link has expired for site admin 6 Deactivated Account Notice 7 Export Finished Or Aborted Notification 16 Failed Auto-Recording notification 9 Feedback To Host One 12 Feedback To Host Two 11 Feedback To Support 10 Forgot Password Request Notification - Change Password 5 Forgot Password Request Notification - Manage via API 6 Forgot Password Result Notification - Password Changed 4 Webex Enterprise Email Templates and Variables Matrix

Variables→

Templates↓ %WaitTime_Not% %WaitTime_Tsh% %WelcomeCMRDescriptionHt ml% %WelcomeCMRDescriptionTex t% %WelcomePRDescriptionHtml % %WelcomePRDescriptionText% %WelcomeProductivityToolsDo wnloadInstructionsHtml% %WelcomeProductivityToolsDo wnloadInstructionsText% Numbervariables of in template Forgot Username Request Notification 5 Host notification for both Personal Room URL and video address change 7 Host notification for Personal Room URL change 6 Host Privilege Request Approved 5 Host Privilege Request Rejected 7 Import Finished Or Aborted Notification 17 Leave Message Email x 11 Locked Out Account Notice 8 Media Storage Capacity Hard Limit notification 4 Media Storage Capacity Warning 5 Meeting Cancelled 11 MeetingInfo For Attendee 15 MeetingInfo For Host 11 Missing WebACD Queue Email 2 New Access Anywhere Approved 4 New Access Anywhere Rejected 7 New Access Code 4 New User Account Approved 4 New User Account Rejected 7 Notice For Activated Account 6 Password Change Timeout Notice 5 Password Request Rejected 6 Password Request 5 Password Security Enhancements Normal Condition 9 Webex Enterprise Email Templates and Variables Matrix

Variables→

Templates↓ %WaitTime_Not% %WaitTime_Tsh% %WelcomeCMRDescriptionHt ml% %WelcomeCMRDescriptionTex t% %WelcomePRDescriptionHtml % %WelcomePRDescriptionText% %WelcomeProductivityToolsDo wnloadInstructionsHtml% %WelcomeProductivityToolsDo wnloadInstructionsText% Numbervariables of in template Password Security Enhancements Process Failed 5 Request for Service Privileges 6 Request to share your updated recording link 10 Require Confirmation Email 6 Reset WebEx Account password 6 Response to Your Feedback 4 Response to Your Support Request 3 Service Request Approved 5 Service Request Received 4 Service Request Rejected 7 Share Recordings 8 Site Administration Inactive Users Report was generated successfully 7 Summary of Attendee Information 10 Teleconference Meeting Information Updated 14 Teleconference Meeting Invitation 19 Teleconference Meeting Reminder to Host 11 Teleconference Meeting Scheduled 14 TSP Audio Only For Attendee(Productivity Tools) 4 TSP Audio Only For Host(Productivity Tools) 3 Updated Teleconference Meeting Invitation 19 Wait Notification Email x 11 Wait Threshold Email x 11 WebACD Allocation Rule Error Notification Email 4 WebACD Routing Error Notification Email 4 Webex Enterprise Email Templates and Variables Matrix

Variables→

Templates↓ %WaitTime_Not% %WaitTime_Tsh% %WelcomeCMRDescriptionHt ml% %WelcomeCMRDescriptionTex t% %WelcomePRDescriptionHtml % %WelcomePRDescriptionText% %WelcomeProductivityToolsDo wnloadInstructionsHtml% %WelcomeProductivityToolsDo wnloadInstructionsText% Numbervariables of in template WebEx Account Change Confirmation 7 WebEx Account Upgrade_CMR 9 Welcome email for new service 10 Welcome Emails from Audio-only 11 Welcome Emails from WebEx Service 13 Welcome Emails from WebEx Service_CMR x x x x x x 19

Number of templates with variable 1 2 1 1 1 1 1 1 620