North Ayrshire Community Planning Partnership, 2005/08) Planning

Home , Greenock, Skelmorlie

‘North Ayrshire – A Better Life’ A Single Outcome Agreement

for North Ayrshire, 2009-12

Part Two: Outcomes and Indicators

AGREED BY NORTH AYRSHIRE CPP AND THE SCOTTISH GOVERNMENT, MAY 2009

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SINGLE OUTCOME AGREEMENT (SOA), 2009-12 PART TWO: OUTCOMES AND INDICATORS

Introduction

The Single Outcome Agreement consists of three documents:

1. Part One: The Agreement: This includes a summary of our Outcomes and Indicators, as well as other background information, for example, on our Shared Vision of ‘North Ayrshire – A Better Life’, and on the local context and challenges. It covers three years, 2009-12.

2. Part Two: Outcomes and Indicators (this document): This includes a template for each of the North Ayrshire Outcomes. Specific information relating to each Outcome is included, such as the relevant National Outcome; Community Plan Priority; Local Context; and Indicators to measure progress over time. A table is included in each template, illustrating past trend data and future targets for each of the Indicators. This document is updated annually.

3. Part Three: SOA Action Plan: This lists the changes and improvements we are going to make. Each Action includes information on Lead Responsibility; Partners and Timescale. The Action Plan is updated annually.

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Ref Description National Outcome 1 We live in a Scotland that is the most attractive place for doing business in Europe

North Ayrshire Outcome 1a Transport links and services to and from North Ayrshire have improved

Community Plan Priority 1 Working and Training 6 Clean and Green

Local Context The A78 runs through North Ayrshire from Skelmorlie in the north to Irvine in the south. Beyond North Ayrshire this provides access to Greenock and Ayr. Improvement to this route in the form of the Ardrossan, Saltcoats and Stevenston by-pass was completed in December 2004. Access to the national motorway network is via the A71 to the M74, or via the A77 to the M77. The A736 and A737 provide links to Glasgow, although improvements are required to make access to the conurbation easier. A key “government ask”, which is detailed in Section 8 of this document, is early action to upgrade the A737 trunk road, to promote economic growth.

Regular rail links are provided from Largs and Irvine to Glasgow via Kilwinning. Ardrossan and Largs provide ferry services to Arran and Cumbrae respectively, with Arran also providing a ferry link to Argyll. Hunterston provides deep-water seaport facilities. Glasgow International and Glasgow Prestwick International airports are within easy reach.

The extensive networks of paths within the area offer valuable opportunities for walking and cycling and provide a basis on which to expand on and to promote walking and cycling as a practical alternative to journeys by car.

Strathclyde Partnership for Transport’s (SPT’s) forthcoming Transport Outcomes Report will assist in identifying relevant actions to further this Outcome within North Ayrshire.

Indicators Ref Measure Frequency/ Baseline / Trend Current Intermediate Targets Longer term type / Target targets source 05/06 06/07 07/08 08/09 09/10 10/11 11/12 (year) 1a1 Percentage of people in Annual / 61 67 N/A 72 73 74 75 households describing public CPP1 transport as very or fairly convenient when travelling to the places they wish to visit

1 North Ayrshire Community Plan Indicator (xli) – North Ayrshire People Panel ‘ A Better Life Survey ‘, http://www.north-ayrshire.gov.uk/communityplanning

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Ref Description National Outcome 1 We live in a Scotland that is the most attractive place for doing business in Europe

North Ayrshire Outcome 1b North Ayrshire is a more attractive tourist destination

Community Plan Priority 1 Working and Training

Local Context North Ayrshire offers excellent facilities for tourists. There is a wide range of accommodation on offer, from quality hotels, to bed and breakfast facilities, to caravan and camping sites. It has a beautiful coastline, country parks, historic monuments and castles, such as Brodick Castle on the Island of Arran and first class leisure facilities such as the Magnum Leisure Centre in Irvine. It is a particularly attractive area for outdoor activities such as walking and cycling. There are 3 municipal golf courses, as well as a number of private courses. The Island of Arran is known as Scotland in miniature with its scenic coastline and mountainous interior. The Island of Cumbrae is the location of Sportscotland’s National Water Sports Centre and Largs is the location of Sportscotland’s National Sports Centre. North Ayrshire is easily accessible from Glasgow and Prestwick airports.

The challenge is to raise North Ayrshire’s profile as a tourist destination in the face of an increasingly competitive global market. The Irvine Bay Urban Regeneration Company has plans for a golf and leisure development in Irvine which will form part of a proposed golf marketing strategy. There is further proposed development at Ardrossan Marina and the Sail Clyde Partnership is seeking to bring more sailing tourism to the Largs area.

Indicators Ref Measure Frequency/ Baseline / Trend Current Intermediate Targets Longer term type / Target targets source 05/06 06/07 07/08 08/09 09/10 10/11 11/12 (year) 1b1 Tourism visitor numbers Annual1 N/A 889,190 941,770 Increase Increase Increase Increase 5% per 5% per 5% per 5% per annum annum annum annum 1b2 Tourist visitor expenditure Annual2 £111.29 £105.10 £112.18 Increase Increase Increase Increase 50% m m m 5% per 5% per 5% per 5% per increase by annum annum annum annum 2015 (Visit Scotland target)

1 Source STEAM (Scottish Tourism Economic Activity Monitor) 2 Source STEAM (Scottish Tourism Economic Activity Monitor) * NOTE: Figures are for calendar years

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Ref Description National Outcome 1 We live in a Scotland that is the most attractive place for doing business in Europe

North Ayrshire Outcome 1c North Ayrshire is a more attractive place to do business

Community Plan Priority 1 Working and Training

Local Context North Ayrshire faces a number of challenges, including: • a declining and ageing population; • a shrinking employment base, particularly in traditional manufacturing, since the mid-1970’s; • a lack of investment in the physical built environment; • a high incidence of multiple deprivation with high levels of unemployment, (particularly among the young); • a low skills base with limited levels of enterprise; and, • insufficient transport links to central Scotland and beyond

These trends have led to a spiral of decline, which the Council and its partners seek to check and reverse. The main vehicle for achieving the required change is the Irvine Bay Regeneration Company, which was launched in October 2006. Its principal role is the physical transformation of the area. Through this, and by creating the conditions for sustainable private sector investment, it aims to facilitate the process of economic recovery, leading to increased employment prospects for residents and a turnaround in the fortunes of the area.

In addition the Local Development Plan allocations and policies also support a wide range of business, general industrial and storage and distribution uses.

Indicators Ref Measure Frequency/ Baseline / Trend Current Intermediate Targets Longer term type / Target targets source 05/06 06/07 07/08 08/09 09/10 10/11 11/12 (year) 1c1 Number of businesses (VAT Annual 1 313.5 320.4 N/A Increase Increase Increase Increase To close the registered) per 10,000 working gap with age population Scottish average (426.1 in 2006)

1Department for Business Enterprise and Regulatory Reform (BERR)

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Indicators Ref Measure Frequency/ Baseline / Trend Current Intermediate Targets Longer term type / Target targets source 05/06 06/07 07/08 08/09 09/10 10/11 11/12 (year) 1c2 Percentage of local businesses Annual2 N/A N/A 89 90 91 92 93 satisfied with the area 1c3 Amount of modern business Annual3 N/A N/A N/A To be Increase Increase Increase space (sq ft built 1980 onwards) baselined

2 North Ayrshire Council Economic Development – Primary Research 3 North Ayrshire Council Economic Development

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Ref Description National Outcome 1 We live in a Scotland that is the most attractive place for doing business in Europe

North Ayrshire Outcome 1d North Ayrshire has more of an enterprise culture

Community Plan Priority 1 Working and Training

Local Context Management of the Business Gateway service for Ayrshire has been transferred from Scottish Enterprise to the three local councils, with North Ayrshire Council taking lead responsibility.

Business Gateway has been around for over five years and offers start-up advice to new businesses and services to existing businesses. Responsibility for delivering the service rests with Alba Smart Thinking, a Glasgow based company. They have a contract, worth £700,000 approx per annum to provide this service in Ayrshire for three years with a further two year option. This new contract was put in place last October and was inherited by the three Ayrshire Councils on 1st April 2008.

Someone with an idea for starting a new business would contact one of the three Business Gateway offices in Ayrshire for advice, including Galt House in Irvine. Business Gateway would also be able to assist existing companies wanting to expand their business. In that instance, Business Gateway would direct them to appropriate other agencies including Scottish Enterprise or the local Council for support.

The current global economic circumstances will be an additional challenge for new and existing businesses.

Indicators Ref Measure Frequency/ Baseline / Trend Current Intermediate Targets Longer term type / Target targets source 05/06 06/07 07/08 08/09 09/10 10/11 11/12 (year) 1d1 Number of new businesses in Annual1 62.3 69.6 65.8 Increase Increase Increase Increase To close the Scottish Banks per 10,000 gap with the working age population Scottish average (74.0 in 2007/08)

1 Committee of Scottish Clearing Bankers (CSCB)

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North Ayrshire Outcome 2a More people are in work and training

Community Plan Priority 1 Working and Training

Local Context North Ayrshire is more dependent on traditional manufacturing industries (14.7% of employment) compared to Scotland as a whole (9.4%) There is a correspondingly low proportion of employment in the financial services sector (8.8% compared to 18.3% for Scotland). The Council is the largest employer in the area.

Unemployment in North Ayrshire has for many years been among the highest in Scotland. In September 2008 North Ayrshire’s claimant count unemployment rate stood at 4.1% compared to the Scottish rate of 2.5%. North Ayrshire was the highest in Scotland. The Scottish Index of Multiple Deprivation 2006 classified 15.9% of the North Ayrshire population as ‘employment deprived’ – over 13,000 people. This means North Ayrshire is ranked 6th highest in Scotland for employment deprivation – although note this is an improvement from the ranking as 5th in 2004.

33 of North Ayrshire’s 179 data zones are categorised as being in the most deprived 15% in Scotland (14 in Irvine/Kilwinning, 16 in the Three Towns, 3 in the Garnock Valley). This represents around one fifth of North Ayrshire's population. A further 15 data zones are in the most deprived 20% in Scotland, representing in total over a quarter of the area's population. (Source: Scottish Index of Multiple Deprivation 2006)

As at 31 March 2008, the % of the working age population in employment was 73% (Scotland 76%). The % of the North Ayrshire population that was income deprived was 17.3% (Scotland, 13.9%).

A number of Employability Continuum Initiatives are being funded from the Fairer North Ayrshire (FNA) Fund, targeting those further from the labour market to enable them to go into employment or training. The Working for Families Initiative, also funded from FNA provides childcare to enable parents to go into employment or training. Getting people into work continues to be a priority and consideration will require to be given to continuation of funding for employability initiatives when the FNA funding becomes part of North Ayrshire Council’s budget in 2010/11.

This Outcome is one of 15 North Ayrshire Outcomes which have influenced the Community Planning Partnership’s (CPP’s) strategic deployment of the Fairer Scotland Fund. This Outcome has specifically influenced the Fairer North Ayrshire ‘Working and Training’ Programme. (Further detail on individual Initiatives is available in the SOA Action Plan).

Part Two - Page 10 AGREED BY NORTH AYRSHIRE CPP AND THE SCOTTISH GOVERNMENT, MAY 2009 Indicators Ref Measure Frequency/ Baseline / Trend Current Intermediate Targets Longer term type / Target targets source 05/06 06/07 07/08 08/09 09/10 10/11 11/12 (year) 2a1 Percentage of working age Annual1 72 70.9 71.6 Increase Increase Increase Increase To close the population in employment gap with Scottish average (76 in 2007) 2a2 Percentage of working age Annual2 22.6 22.3 21.8 Reduce Reduce Reduce Reduce To close the population claiming key benefits gap with the Scottish average (17 in 2007)

1 SNS (Scottish Neighbourhood Statistics) 2 NOMIS (National Online Management Information System)

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Ref Description National Outcome 2 We realise our full economic potential with more and better employment opportunities for our people

North Ayrshire Outcome 2b More people are in high value, high wage jobs

Community Plan Priority 1 Working and Training

North Ayrshire (14.7%) is more dependent on traditional manufacturing industries compared to Scotland as a whole (9.4%) There is a correspondingly low proportion of employment in the financial services sector (8.8% compared to 18.3% for Scotland). The Council is the largest employer in the area.

Potential growth areas in the local economy have been identified as financial and business services, health and education, construction and other services. Manufacturing and extraction are predicted to decline .

North Ayrshire also demonstrates below average rates of self employment, professional/ managerial/ technical jobs, job density (i.e. jobs per working age population), average wages and qualification levels, and above average rates of benefit claimants (across all key benefits).

North Ayrshire continues to focus on the “More Choices, More Chances” group to increase the number of school leavers going into positive destinations.

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Indicators Ref Measure Frequency/ Baseline / Trend Current Intermediate Targets Longer term type / Target targets source 05/06 06/07 07/08 08/09 09/10 10/11 11/12 (year) 2b1 Median weekly full time earnings Annual1 £411 £389 £410 Increase Increase Increase To close the gap with the Scottish average (£441 in 2007) 2b2 Percentage of employees in Annual2 34.8 33.3 35.3 Increase Increase Increase Increase To close the SOC1-3 Standard Occupational gap with the Class (managerial, professional, Scottish technical) jobs average (44.5 in 2007)

1 ASHE (Annual Survey of Households & Earnings) NOMIS (National Online Management Information System) 2 APS (Annual Population Survey) NOMIS (National Online Management Information System)

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Ref Description National Outcome 3 We are better educated, more skilled and more successful, renowned for our research and innovation

North Ayrshire Outcome 3a Opportunities for lifelong learning have increased

Community Plan Priority 5 Learning and Taking Part

Local Context There are fewer North Ayrshire residents who have qualifications than in Scotland as a whole. Supporting learners to improve their qualifications and levels of literacy is important in achieving the Council’s key challenges of sustainable economic growth and increasing employment. (Source: Annual Population Survey (Officer for National Statistics, 2007)

This Outcome is one of 15 North Ayrshire Outcomes which have influenced the Community Planning Partnership’s (CPP’s) strategic deployment of the Fairer Scotland Fund. This Outcome has specifically influenced the Fairer North Ayrshire ‘Learning and Taking Part’ Programme. (Further detail on individual Initiatives is available in the SOA Action Plan).

Indicators Ref Measure Frequency/ Baseline / Trend Current Intermediate Targets Longer term type / Target targets source 05/06 06/07 07/08 08/09 09/10 10/11 11/12 (year) 3a1 Number of participants accessing Annual /1 1,856 1,886 2,178 Increase Increase Increase Increase Increase youth services programmes 3a2 Number of adults accessing Annual /2 1,217 1,036 1,009 Increase Increase Increase Increase Increase community-based adult learning opportunities 3a3 Number of participants accessing Annual /3 1,723 1,408 1,140 Increase Increase Increase Increase Increase adult literacies programmes 3a4 Percentage of people who have Annual/4 34 34 31 29 30 31 31 Increase taken part in any training or (Actual) learning experience in the last 2 years

1 Service Performance Report (North Ayrshire Council Educational Services, 2008) 2 Service Performance Report (North Ayrshire Council Educational Services, 2008) 3 Service Performance Report (North Ayrshire Council Educational Services, 2008) 4 North Ayrshire People’s Panel Summer Survey Reports (North Ayrshire Community Planning Partnership, 2005/08) www.north-ayrshire.gov.uk/community planning

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Ref Description National Outcome 3 We are better educated, more skilled and more successful, renowned for our research and innovation

North Ayrshire Outcome 3b People are better skilled to get into work

Community Plan Priority 5 Learning and Taking Part

Local Context In North Ayrshire 15.4% of the working age population in 2006 had no formal qualifications. This is higher than the Scottish average figure of 13.7%. The highest level of qualifications (HND level or above) were held by 28.4% of the working age population, which is lower than the Scottish average of 32.1%. (Source: Annual Population Survey (Office for National Statistics, 2007))

Indicators Ref Measure Frequency/ Baseline / Trend Current Intermediate Targets Longer term type / Target targets source 05/06 06/07 07/08 08/09 09/10 10/11 11/12 (year) 3b1 Number of young people Annual1 1,633 1,506 1,381 ---- - accessing Skills Development Scotland national training programmes (e.g. Get Ready for Work, Skillseekers, Modern Apprenticeships and Training for Work programmes etc.) 3b2 Number of young people Annual2 1,331 1,153 1,131 - - - - - progressing into work or further education through these programmes.

1 Corporate Training System Report (Skills Development Scotland, 2008) 2 Corporate Training System Report (Skills Development Scotland, 2008)

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Indicators Ref Measure Frequency/ Baseline / Trend Current Intermediate Targets Longer term type / Target targets source 05/06 06/07 07/08 08/09 09/10 10/11 11/12 (year) 3b3 Number of outcomes3 achieved Annual4 1,298 1,260 1,218 - - - - - from Get Ready For Work, Training for Work, Skillseekers and Modern Apprenticeship Programmes. 3b4 Number of Council Economic Annual5 - 1,737 1,794 1,822 1,822 - - - Development Service clients moving closer to the labour market 3b5 Percentage of Economic Annual6 - 22.9 36.2 39 42.8 - - - Development clients moving into work

3 Outcomes include qualifications from Skills Development Scotland programmes, getting into work, and other training or educational achievements 4 Corporate Training System Report (Skills Development Scotland, 2005/08) 5 Internal Statistics (North Ayrshire Council Economic Development, 2006/08) 6 Internal Statistics (North Ayrshire Council Economic Development, 2006/08)

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Ref Description National Outcome 4 Our young people are successful learners, confident individuals, effective contributors and responsible citizens

North Ayrshire Outcome 4a Levels of educational attainment and achievement have improved

Community Plan Priority 5 Learning and Taking Part

Local Context Attainment in primary schools has shown steady progress over the past three years. The authority target set for 2007-09 was exceeded in reading, writing and mathematics in 2008. Since 2004/05, reading performance has improved from 83.01% to 85.17%, writing has improved from 76.21% to 80.39%, and mathematics has improved from 84.99% to 87.49%. A number of schools have managed to maintain and improve on existing high levels of attainment, above the North Ayrshire average.

Overall figures for reading and mathematics in secondary schools show a slight decrease: 68.50% to 67.45% and 61.43% to 60.92%, respectively. Attainment by the end of S2 in reading, writing and mathematics for 2007/08 was slightly below targets set for 2007/09.

Although average performance in secondary schools remains significantly below national levels, there are some signs of improvement in academic performance over the last 3 years. By the end of S4 in 2007/08, performance had slipped by 1-2% at SCQF levels 3, 4 and 5, but a larger number of pupils have been presented for, and successfully achieved passes at Higher grade. Results at Higher have been maintained and improved by the end of S5 and S6. In some subjects there has been considerable improvement in 2007/08 at Higher by the end of S5: Pass ratios went up from 65% to 74% in English, from 62% to 78% in mathematics, from 72% to 80% in physics and from 58% to 70% in computing. (Source:(Educational Services 2008) Service Performance Report)

Curriculum for Excellence is a programme of transformational change in Scottish education, which aims to support all our children and young people to be confident individuals, successful learners, effective contributors and responsible citizens, by providing a coherent, more flexible and enriched curriculum for children and young people aged 3 - 18. North Ayrshire Council is committed to ensuring the opportunities that CfE affords are fully realised. It will work with partners to develop a coherent, strategic approach to local implementation, with a clear plan of action to ensure that the programme is delivered locally.

This Outcome is one of 15 North Ayrshire Outcomes which have influenced the Community Planning Partnership’s (CPP’s) strategic deployment of the Fairer Scotland Fund. This Outcome has specifically influenced the Fairer North Ayrshire ‘Learning and Taking Part’ Programme. (Further detail on individual Initiatives is available in the SOA Action Plan).

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Indicators Ref Measure Frequency/ Baseline / Trend Current Intermediate Targets Longer term type / Target targets source 05/06 06/07 07/08 08/09 09/10 10/11 11/12 (year) 4a1 Attainment in Scottish 5-14 Annual /1 *R 83.01 84.06 85.17 85 - 86 - - curriculum (% of Primary pupils *W 76.21 77.75 80.39 78.5 - 80 - - attaining or exceeding the *M 85.99 85.66 87.49 87 - 88 - - required level at the appropriate stage) 4a2 Attainment in Scottish 5-14 Annual / / 2 *R 63.90 68.50 68.45 70.5 - 72 - - curriculum (% of S2 pupils *W 50.71 56.50 57.95 59 - 61 - - attaining or exceeding level E) *M 60.58 61.43 60.92 65 - 66 - - 4a3 Proportion of inspected schools Annual /3 92.0 100 100 100 100 100 100 100 receiving positive inspection reports 4a4 5 or more awards at SCQF Level Annual /4 90.5 89.8 89.8 92.0 - 93.0 - - 3 or better (by end of S6) 4a5 5 or more awards at SCQF Level Annual /5 74.4 73.0 72.3 74.0 - 75.0 - - 4 or better (by end of S6) 4a6 5 or more awards at SCQF Level Annual / 6 40.3 40.6 41.1 42.0 - 44.0 - - 5 or better (by end of S6) 4a7 5 or more awards at SCQF Level Annual / 7 23.3 23.7 24.1 25.0 - 27.0 - - 6 or better (by end of S6)

1 Service Performance Report (North Ayrshire Council Educational Services, 2008) 2 Service Performance Report (North Ayrshire Council Educational Services, 2008) 3 Service Performance Report (North Ayrshire Council Educational Services, 2008) 4 Service Performance Report (North Ayrshire Council Educational Services, 2008) 5 Service Performance Report (North Ayrshire Council Educational Services, 2008) 6 Service Performance Report (North Ayrshire Council Educational Services, 2008) 7 Service Performance Report (North Ayrshire Council Educational Services, 2008)

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Indicators Ref Measure Frequency/ Baseline / Trend Current Intermediate Targets Longer term type / Target targets source 05/06 06/07 07/08 08/09 09/10 10/11 11/12 (year) 4a8 Percentage of all 16 or 17 year Annual /8 70.69 41.9 43.9 Improve Improve Improve Improve Improve olds ceasing to be looked after at home and away from home attaining at least one SCQF Level 3 in any subject *R – Reading *W – Writing *M – Mathematics

8 Audit Scotland: Statutory Performance Indicators: Council Profiles 2007/08 9 Figures for 2005/06 only include children previously looked after away from home. Figures for 2006/07 include all previously looked after children.

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Ref Description National Outcome 4 Our young people are successful learners, confident individuals, effective contributors and responsible citizens

North Ayrshire Outcome 4b More young people are leaving schools for positive destinations (further or higher education, employment or training)

Community Plan Priority 1 Working and Training 5 Learning and Taking Part

Local Context The percentage of school leavers going into employment, education or training has increased from 81% in 2004/05 to 85.9% in 2007/08. Implementation of the More Choices More Chances Strategy and 16+ Learning Choices will be important in achieving further progress in this area which is vital to the longer term regeneration and health of North Ayrshire (Source: Scottish Government Education Dept publication on School Leaver Destinations from 2001 to 2006)

This Outcome is one of 15 North Ayrshire Outcomes which have influenced the Community Planning Partnership’s (CPP’s) strategic deployment of the Fairer Scotland Fund. This Outcome has specifically influenced the Fairer North Ayrshire ‘Working and Training’, ‘Caring and Supporting’ and ‘Learning and Taking Part’ Programmes. (Further detail on individual Initiatives is available in the SOA Action Plan).

Indicators Ref Measure Frequency/ Baseline / Trend Current Intermediate Targets Longer term type / Target targets source 05/06 06/07 07/08 08/09 09/10 10/11 11/12 (year) 4b1 Percentage of school leavers Annual / 84.5 84.6 85.9 85 85.5 86.0 86.5 Maintain going into Employment, KPI / 1 Education or Training 4b2 Percentage of Looked After Annual / 26 37 33 Improve Improve Improve Improve Improve young people entitled to KPI / 3 aftercare2 in Employment, Education or Training

1 Destinations of leavers from Scottish Schools (Scottish Government, 2005/08) www.scotland.gov.uk 2 Aftercare is the longer-term support service delivered to young people moving from the care system into independent living. 3 Children Looked After Statistics (North Ayrshire Council Social Services, 2005/08)

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Ref Description National Outcome 5 Our children have the best start in life and are ready to succeed

North Ayrshire Outcome 5a Opportunities to support the positive development of vulnerable young children have increased

Community Plan Priority 3 Caring and Supporting

Local Context The earliest years of life are crucial to a child’s development and to determining their future outcomes in terms of health, well being and life experience. Through early intervention, providing a stable, nurturing environment for very young children, as well as support to parents, we will tackle the inequalities faced by many children in their early years. • The Council has increased the number of day care places available for very young, vulnerable children from 24 in 2004/05 to 55 in 2007/08 • The number of nursery places available for vulnerable children aged 0 to 3 has also increased from 150 to 250 over the same period.

The National Early Years Framework sets out a new vision for children’s early years so that they get the best possible start in life. An action plan to support the implementation of this framework is being developed with partners, and there has been a re-structuring of the previous Childcare Partnership to assist in this work. An Early Years Framework Group has been established to take this forward and it will report to the Integrated Children’s Services Plan Steering Group on progress.

A draft Family Support and Parenting Strategy has been developed to provide a co-ordinated range of services for parents of vulnerable children. The Strategy has a key role in delivering the SOA outcomes on opportunities to support the positive development of young children and ensuring that children and young people live in a safe and supportive environment. A detailed action plan has been developed to support its implementation. The plan is dependent on integrated planning and the re-focussing of resources.

The CPP Board has recently agreed to realign resources of £250,000 in 2009/10 from the Fairer North Ayrshire Fund to resource early intervention work. This will involve establishing a new multi-agency team based at Springvale Nursery in Saltcoats to work closely with parents and children of vulnerable families in this area.

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Indicators Ref Measure Frequency/ Baseline / Trend Current Intermediate Targets Longer term type / Target targets source 05/06 06/07 07/08 08/09 09/10 10/11 11/12 (year) 5a1 Proportion of pre-school centres Annual /1 - 100 100 100 100 100 100 100 receiving positive inspection reports 5a2 Number of priority nursery places Annual / 3 150 250 250 250 200 230 230 230 available to vulnerable children2 (100 in (100 in (100 in aged 0-3 years pilot) pilot) pilot) 5a3 Number of day care places Annual / 4 33 35 55 55 60 60 60 60 available to vulnerable children aged 0-3 years

1 Childcare Partnership Internal Statistics (North Ayrshire Council Educational Services, 2005/08) 2 Vulnerable children are children in need as defined by the Children (Scotland) Act 1995 3 Childcare Partnership Internal Statistics (North Ayrshire Council Educational Services, 2005/08) 4 Childcare Partnership Internal Statistics (North Ayrshire Council Educational Services, 2005/08)

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Ref Description National Outcome 6 We live longer, healthier lives

North Ayrshire Outcome 6a Health and well-being throughout life have improved.

Community Plan Priority 2 Healthy and Active

Local Context Health and well-being in North Ayrshire is worse than the Scottish average position in almost two-thirds of the 61 indicators in the North Ayrshire Community Health Partnership Profile produced in 2008. Mortality rates are significantly higher than for Scotland as a whole. Expected years of life in good health are 65.2 for men and 69.5 for women, which is lower than the Scottish average of 66.3 and 70.2 respectively. Action by all community planning partners can make a significant difference in meeting the challenge of improving health and well being in our communities. (Source: “North Ayrshire CHP Health and Wellbeing Profile 2008”)

Indicators Ref Measure Frequency/ Baseline / Trend Current Intermediate Targets Longer term type / Target targets source 05/06 06/07 07/08 08/09 09/10 10/11 11/12 (year) 6a1 Percentage of Educational Annual/2 - 20 97 97 98 100 100 100 Establishments1 achieving a Health Promoting School Award 6a2 Percentage of children aged 5 Annual/ 3 48 50.2 - - - 60 Improve Improve years (Primary 1) free from dental decay 6a3 Percentage of smokers aged 16 Annual/4 - 19 22 22 Reduce Reduce Reduce Reduce years and over (Actual)

6a4 Percentage of 15 year olds who Quadrennial - 15 - - Reduce Reduce Reduce Reduce are regular smokers / 5 6a5 Percentage of women smoking Annual/6 32.2 29.6 28.9 - - 20 - Reduce during pregnancy

1 Educational establishments include nursery, primary, secondary and special schools 2 Service Performance Report (North Ayrshire Council Educational Services, 2007/08) 3 National Dental Inspection Programme Report (Scottish Dental Epidemiological Co-ordinating Committee, 2006/07) www.scottishdental.org 4 North Ayrshire People’s Panel Survey Report (North Ayrshire Community Planning Partnership, 2005-08), www.north-ayrshire.gov.uk/communityplanning 5 Scottish Schools Adolescent Lifestyle and Substance Use Survey (Scottish Executive and NHS, 2006) www.drugmisuse.isdscotland.org

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Indicators Ref Measure Frequency/ Baseline / Trend Current Intermediate Targets Longer term type / Target targets source 05/06 06/07 07/08 08/09 09/10 10/11 11/12 (year) 6a6 Percentage of children Annual/7 20.9 18.5 - - Increase 33.3 Increase Increase exclusively breastfed at 6-8 weeks review 6a7 Percentage of children in Primary Quadrennial - 8 - - Reduce Reduce Reduce Reduce 1 receiving a review who are / 8 obese (includes severely obese) in Ayrshire 6a8 Rate of suicide per 100,000 Annual/9 15.5 15.5 20.6 - Reduce Reduce Reduce Reduce population 6a9 Percentage of key frontline staff10 Annual/11 - - - 15 35 50 - Increase being educated and trained in using suicide assessment tools/ suicide prevention training programmes 6a10 Number of people identified with Annual/12 - 756 730 Increase Increase Increase Increase Increase a diagnosis of dementia 6a11 Number of patients under 15 Annual/13 348.1 316.4 - Reduce Reduce Reduce Reduce Reduce discharged from hospital due to an accident in the home per 100,000 population 6a12 Number of patients aged 65 and Annual/14 1316.1 1380.1 - Reduce Reduce Reduce Reduce Reduce over discharged from hospital after an emergency admission due to an accident in the home per 100,000 population

6 Smoking at Booking (Information and Statistics Division (ISD) Scotland, 2008) 7 North Ayrshire CHP Health and Wellbeing Profile 2008 (Information and Statistics Division (ISD) Scotland, 2008) www.scotpho.org.uk 8 North Ayrshire CHP Health and Wellbeing Profile 2008 (Information and Statistics Division (ISD) Scotland, 2008) www.scotpho.org.uk 9 Births & Deaths Registered in Scotland (General Register Office for Scotland,2007) www.gro-scotland.gov.uk 10 Key frontline staff are those in mental health and substance misuse services, primary care and accident and emergency 11 HEAT Performance Management System (NHS Ayrshire & Arran, 2008) 12 HEAT Performance Management System (NHS Ayrshire &Arran, 2006/08) 13 North Ayrshire CHP Health and Wellbeing Profile 2008 (Information and Statistics Division (ISD) Scotland, 2008) www.scotpho.org.uk 14 North Ayrshire CHP Health and Wellbeing Profile 2008 (Information and Statistics Division (ISD) Scotland, 2008) www.scotpho.org.uk

Part Two - Page 24 AGREED BY NORTH AYRSHIRE CPP AND THE SCOTTISH GOVERNMENT, MAY 2009

Ref Description National Outcome 6 We live longer, healthier lives

North Ayrshire Outcome 6b Health inequalities have reduced

Community Plan Priority 2 Healthy and Active

Local Context Health inequalities within North Ayrshire are worse than the Scottish average position. The Community Health and Wellbeing Profile produced in 2004 indicated that the average life expectancy for men in Fullarton in Irvine (one of the most deprived communities in Scotland) is 14 years less than that of men living approximately 14 miles further up the North Coast in Fairlie. (Source: NHS Health Scotland (2004) “North Ayrshire: a community health and well being profile”)

This Outcome is one of 15 North Ayrshire Outcomes which have influenced the Community Planning Partnership’s (CPP’s) strategic deployment of the Fairer Scotland Fund. This Outcome has specifically influenced the Fairer North Ayrshire ‘Healthy and Active’ Programme. (Further detail on individual initiatives is available in the SOA Action Plan)

Indicators Ref Measure Frequency/ Baseline / Trend Current Intermediate Targets Longer term type / Target targets source 05/06 06/07 07/08 08/09 09/10 10/11 11/12 (year) 6b1 Estimated average male and Quadrennial M 73.9 73.7 - - Improve Improve Improve Improve female healthy life expectancy at / 1 F 79 79 - - Improve Improve Improve Improve birth in years 6b2 Percentage of people rating their Annual/ 2 Rgn* 53 54 54 62 Improve Improve Improve Improve general health as very or fairly (Actual) good, in regeneration areas* and NA* 72 69 64 67 Improve Improve Improve Improve in the rest of North Ayrshire (Actual) 6b3 Mental health and well-being Annual/ 3 Rgn* - 49.1 - Improve Improve Improve Improve scores on Warwick-Edinburgh Mental Well-being Scale in NA* - 49.5 - Improve Improve Improve Improve regeneration areas* and in the rest of North Ayrshire

1 Healthy Life Expectancy Statistics (General Register Office for Scotland, 2007) www.gro-scotland.gov.uk 2 North Ayrshire People’s Panel Survey Report (North Ayrshire Community Planning Partnership, 2005-08), www.north-ayrshire.gov.uk/communityplanning 3 North Ayrshire People’s Panel Survey Report (North Ayrshire Community Planning Partnership, 2005-08), www.north-ayrshire.gov.uk/communityplanning

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Indicators Ref Measure Frequency/ Baseline / Trend Current Intermediate Targets Longer term type / Target targets source 05/06 06/07 07/08 08/09 09/10 10/11 11/12 (year) 6b4 Age-standardised Coronary Heart Annual /4 Rgn* 127 - - Reduce Reduce Reduce Reduce Disease mortality rate per 118 100,000 population for people aged under 75 years in NA* 73 56 - - Reduce Reduce Reduce Reduce regeneration areas* and in the rest of North Ayrshire 6b5 Age-standardised mortality rates Annual / 5 Rgn* 113 - - Reduce Reduce Reduce Reduce (directly standardised) per 229 100,000 population for Cancer, ages 0-74 in regeneration areas* NA* 124 132 - - Reduce Reduce Reduce Reduce and in the rest of North Ayrshire 6b6 Rate of pregnancies among Annual / 6 11.1 - - - Reduce Reduce Reduce Reduce under 16 year olds per 1,000 relevant population

*Regeneration Areas are made up of the most deprived 15% of data zones according to the Scottish Index of Multiple Deprivation 2006

Rgn* - In Regeneration Areas NA* - In the rest of North Ayrshire outwith the Regeneration Areas

4 HEAT Performance Management System (NHS Scotland, 2005/08) 5 Scottish Health Statistics (Information Services Division & General Register Office for Scotland, 2008) www.isdscotland.org 6 Scottish Health Statistics (Information Services Division & General Register Office for Scotland, 2008) www.isdscotland.org

Part Two - Page 26 AGREED BY NORTH AYRSHIRE CPP AND THE SCOTTISH GOVERNMENT, MAY 2009

Ref Description National Outcome 6 We live longer, healthier lives

North Ayrshire Outcome 6c The harmful effects of alcohol and drug misuse are reduced

Community Plan Priority 2 Healthy and Active 3 Caring and Supporting

Local Context Problem drug and alcohol use is an issue affecting our communities. NHS Ayrshire and Arran has the largest rate of hospital discharges with a diagnosis of drug misuse of all health board areas in Scotland (193 discharges per 100,00 population). North Ayrshire had a higher number of discharges (251) than East Ayrshire (207) or South Ayrshire (148) in 2005/06. (Source: Drug Misuse Statistics Scotland 2006: ISD)

This Outcome is one of 15 North Ayrshire Outcomes which have influenced the Community Planning Partnership’s (CPP’s) strategic deployment of the Fairer Scotland Fund. This Outcome has specifically influenced the Fairer North Ayrshire ‘Caring and Supporting’ Programme. (Further detail on individual initiatives is available in the SOA Action Plan)

Indicators Ref Measure Frequency/ Baseline / Trend Current Intermediate Targets Longer term type / Target targets source 05/06 06/07 07/08 08/09 09/10 10/11 11/12 (year) 6c1 Number of people being Annual /1 - 632 632 - Improve Improve Improve Improve assessed for alcohol and drugs misuse 6c2 Number of substance misusers Annual / 2 - - 560 - Improve Improve Improve Improve accessing treatment and care service 6c3 Number of Alcohol Brief Annual / 3 - - - 1,500 Improve Improve Improve Improve Interventions in Ayrshire 6c4 Percentage of 15 year olds who Quadrennial - 38 - - Reduce Reduce Reduce Reduce had drunk alcohol in the last week /4

1 Internal Records (North Ayrshire Council Social Services, 2006/07) 2 Addiction Services Quarterly Business Review (North Ayrshire Council Social Services, 2006/07) 3HEAT Performance Management System (NHS Scotland, 2005/08) 4 Scottish Schools Adolescent Lifestyle and Substance Use Survey (Scottish Executive and NHS, 2006) www.drugmisuse.isdscotland.org

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Indicators Ref Measure Frequency/ Baseline / Trend Current Intermediate Targets Longer term type / Target targets source 05/06 06/07 07/08 08/09 09/10 10/11 11/12 (year) 6c5 Percentage of 15 year olds who Quadrennial - 12 - - Reduce Reduce Reduce Reduce had used drugs in the last month /5 6c6 Percentage of people very and Annual/6 36 37 33 37 Reduce Reduce Reduce Reduce fairly concerned about people (Actual) using or dealing drugs in their neighbourhood

5 Scottish Schools Adolescent Lifestyle and Substance Use Survey (Scottish Executive and NHS, 2006) www.drugmisuse.isdscotland.org 6 North Ayrshire People’s Panel Survey Report (North Ayrshire Community Planning Partnership, 2005-08), www.north-ayrshire.gov.uk/communityplanning

Part Two - Page 28 AGREED BY NORTH AYRSHIRE CPP AND THE SCOTTISH GOVERNMENT, MAY 2009

Ref Description National Outcome 6 We live longer, healthier lives

North Ayrshire Outcome 6d More vulnerable people are supported within their own communities

Community Plan Priority 3 Caring and Supporting

Local Context In the next ten years there will be an increase in the over 65 year old age group in North Ayrshire, greater than in the rest of Scotland, and this will place increased demands on community care services.

Indicators Ref Measure Frequency/ Baseline / Trend Current Intermediate Targets Longer term type / Target targets source 05/06 06/07 07/08 08/09 09/10 10/11 11/12 (year) 6d1 Percentage of older people (aged Annual / 1 25 27.4 30.6 - Improve Improve Improve Improve 65+) receiving intensive home care (10+ Hours) as a percentage of older people receiving long term care 6d2 Number of patients waiting more Annual /2 29 19 0 0 0 0 0 0 than six weeks for discharge to appropriate setting. 6d3 Number of people aged 65 and Annual / 3 4,764 4,767 4,474 - Reduce Reduce Reduce Reduce over admitted for any reason two or more times in a year as an emergency to acute specialties per 100,000 population 6d4 Number of fee-based foster Annual / 4 N/A 20 1 - 6 6 Increase Increase carers recruited 6d5 Percentage of looked after Annual /5 14 13 12 - Reduce Reduce Reduce Reduce children who are accommodated within a residential setting

1 National Outcomes Framework for Community Care (North Ayrshire Council Social Services, 2008) 2 National Outcomes Framework for Community Care (North Ayrshire Council Social Services, 2008) 3 National Outcomes Framework for Community Care (North Ayrshire Council Social Services, 2008) 4 Internal Statistics(North Ayrshire Council Social Services, 2008) 5 Children Looked After Statistics (North Ayrshire Council Social Services, 2008)

Part Two - Page 29 AGREED BY NORTH AYRSHIRE CPP AND THE SCOTTISH GOVERNMENT, MAY 2009

Ref Description National Outcome 6 We live longer, healthier lives

North Ayrshire Outcome 6e People are more active more often

Community Plan Priority 2 Healthy and Active

Local Context A lack of physical activity has been linked to obesity and to various illnesses. A survey by SportScotland in 2003/04 showed that North Ayrshire was one of six local authority areas, all of which were in the West of Scotland, which had the lowest levels of participation in sport in the country. (Source: SportScotland Area Variations in Sports Participation: Summary and Implications)

Open space and path networks provide valuable opportunities for sport and recreation, helping to promote active and healthy lifestyles. Within North Ayrshire there are extensive networks of paths and open space available for such activities including the National Cycle Network, Local Nature Reserves, Eglinton and Brodick Country Parks and Clyde Muirshiel Regional Park. Local initiatives such as the Ways to Walk health walking initiative operated by KA Leisure have also been developed to encourage sedentary and less active individuals to walk within the open spaces and path networks, as part of a healthier lifestyle.

This Outcome is one of 15 North Ayrshire Outcomes which have influenced the Community Planning Partnership’s (CPP’s) strategic deployment of the Fairer Scotland Fund. This Outcome has specifically influenced the Fairer North Ayrshire ‘Healthy and Active’ Programme. (Further detail on individual Initiatives is available in the SOA Action Plan).

Indicators Ref Measure Frequency/ Baseline / Trend Current Intermediate Targets Longer term type / Target targets source 05/06 06/07 07/08 08/09 09/10 10/11 11/12 (year) 6e1 Percentage of primary schools Annual /1 19 34 45 55 65 75 80 100 providing 2 hours of PE per week 6e2 Percentage of secondary schools Annual /2 10 20 22 36 50 77 82 100 providing 2 hours of PE per week

1 Internal Statistics (North Ayrshire Council Educational Services, 2008) 2 Internal Statistics (North Ayrshire Council Educational Services, 2008)

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Indicators Ref Measure Frequency/ Baseline / Trend Current Intermediate Targets Longer term type / Target targets source 05/06 06/07 07/08 08/09 09/10 10/11 11/12 (year) 6e3 Number of attendances per 1000 Annual /3 2,824 2,812 2,656 Improve Improve Improve Improve Improve population to all local authority supported pools 6e4 Number of attendances per 1000 Annual /4 4,284 4,364 4,326 Improve Improve Improve Improve Improve population for other local authority supported indoor sports and leisure facilities, excluding pools in a combined complex 6e5 Percentage of people who Annual / 5 60 69 66 66 Improve Improve Improve Improve currently take part in outdoor (Actual) activities as a leisure pastime

3 Statutory Performance indicator (Audit Scotland 2006/08) www.audit-scotland.gov.uk 4 Statutory Performance indicator (Audit Scotland 2006/08) www.audit-scotland.gov.uk 5 North Ayrshire People’s Panel Survey Report (North Ayrshire Community Planning Partnership, 2005/08), www.north-ayrshire.gov.uk/communityplanning

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Ref Description National Outcome 7 We have tackled the significant inequalities in Scottish society

North Ayrshire Outcome 7a Levels of homelessness have reduced

Community Plan Priority 3 Caring and Supporting

Local Context The Council faces significant challenges in meeting its obligations under the homelessness legislation. In particular the 2012 target for the abolition of priority need will lead to increased requirements for permanent accommodation for homeless people. As a result the Council will continue to focus on the prevention of homelessness, and on developing partnerships to increase housing options.

This Outcome is one of 15 North Ayrshire Outcomes which have influenced the Community Planning Partnership’s (CPP’s) strategic deployment of the Fairer Scotland Fund. This Outcome has specifically influenced the Fairer North Ayrshire ‘Caring and Supporting’ Programme. (Further detail on individual Initiatives is available in the SOA Action Plan).

Indicators Ref Measure Frequency/ Baseline / Trend Current Intermediate Targets Longer term type / Target targets source 05/06 06/07 07/08 08/09 09/10 10/11 11/12 (year) 7a1 Percentage of young homeless Annual / 6 5 5 5 2 2 2 2 people re-presenting within 12 Local months of working with Measure / 1 prevention team 7a2 Homeless - Percentage of cases Annual / 4 5.1 4.1 3.5 3 2.5 2 2 re-presenting within 12 months of SPI initial presentation Measure / 2 7a3 Percentage of homeless people Annual/Loc 80 84 88 90 93 96 100 100 deemed to be in priority need al/Measure/

1 Source: North Ayrshire Council Housing Services Service Plan 2008/11 (Housing Services 2008), Property Services North Ayrshire Council www.north-ayrshire.gov.uk 2 Source: Statutory Performance Indicator HS6C (Audit Scotland 2008), http://www.audit-scotland.gov.uk

Part Two - Page 32 AGREED BY NORTH AYRSHIRE CPP AND THE SCOTTISH GOVERNMENT, MAY 2009 Ref Description National Outcome 7 We have tackled the significant inequalities in Scottish society

North Ayrshire Outcome 7b Fewer people are living in poverty

Community Plan Priority 1 Working and Training 3 Caring and Supporting

Local Context A number of communities within North Ayrshire are characterised by persistently high unemployment, and consequently poor health and poor social cohesion.

Unemployment in North Ayrshire has for many years been among the highest in Scotland. In November 2008 North Ayrshire’s claimant count unemployment rate stood at 4.6% compared to the Scottish rate of 2.8% and UK rate of 2.8%. North Ayrshire was the highest in Scotland. (Source: ONS, Claimant Count November 2008)

16,890 residents of North Ayrshire are claiming at least one of the key benefits (excluding Housing Benefit and Council Tax Benefit) that are available to the working age population. This represents 20.5% of the working age population, significantly higher than for Scotland as a whole at 16.1% and UK 13.9% (Source: ONS, DWP Benefit Claimants : May 2008)

This Outcome is one of 15 North Ayrshire Outcomes, which have influenced the Community Planning Partnership’s (CPP’s) strategic deployment of the Fairer Scotland Fund. This Outcome has specifically influenced the Fairer North Ayrshire ‘Caring and Supporting’ Programme. (Further detail on individual Initiatives is available in the SOA Action Plan).

Part Two - Page 33 AGREED BY NORTH AYRSHIRE CPP AND THE SCOTTISH GOVERNMENT, MAY 2009 Indicators Ref Measure Frequency/ Baseline / Trend Current Intermediate Targets Longer term type / Target targets source 05/06 06/07 07/08 08/09 09/10 10/11 11/12 (year) 7b1 Proportion of children living in low Annual / 1 53 54 Due Reduce Reduce Reduce Reduce income households May 09 7b1 Poverty index - Percentage of Annual / 2 15.6 17.2 18.4 16.2 Reduce Reduce Reduce children living in workless households 7b2 Percentage of datazones that are Biannual / 3 N/A 21.8 N/A Reduce Reduce Reduce Reduce income deprived

1 Source: HMRC Child and Working Tax Credits Statistics Finalised Awards 2005-06 Geographical analyses and 2006-07 Geographical analyses (HM Revenue and Customs) http://www.scotland.gov.uk/Resource/Doc/1034/0060536.xls 2 Source: Annual Scottish Labour Force Survey 2004/05 (Scottish Government) http://www.scotland.gov.uk/publications/2005/07/2891541/15480 3 Source: Scottish Index of Multiple Deprivation SIMD 2006; (Scottish Government) http://www.scotland.gov.uk/resource/doc/933/0041431.xls

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Ref Description National Outcome 7 We have tackled the significant inequalities in Scottish society

North Ayrshire Outcome 7c Disadvantage on the basis of race, disability, gender, age, religious belief or sexual orientation is reduced

Community Plan Priority 7 For You and For Everyone

Local Context Disadvantage continues to be experienced by communities in North Ayrshire. There are still physical and other barriers faced by disabled people, for example, when accessing services and differences in the average pay of men and women. Partners have a duty to promote equality and fairness in delivering their services so that they meet the differing needs of all our communities.

This Outcome is one of 15 North Ayrshire Outcomes which have influenced the Community Planning Partnership’s (CPP’s) strategic deployment of the Fairer Scotland Fund. This Outcome has specifically influenced the Fairer North Ayrshire ‘For You and For Everyone/ Working Together’ Programme. (Further detail on individual Initiatives is available in the SOA Action Plan).

Indicators Ref Measure Frequency/ Baseline / Trend Current Intermediate Targets Longer term type / Target targets source 05/06 06/07 07/08 08/09 09/10 10/11 11/12 (year) 7c1 Percentage of council buildings Annual /1 36 55 60 62 64 66 68 80 which are suitable and accessible for disabled people 7c2 Percentage of adults with learning Annual / 2 15 20 25 - 27 30 - 30 disability as a % of all adults with a learning disability known to the Council who have a personal life plan. 7c3 Percentage of people who Annual / 3 ---49 --- - consider that people from (Actual) different backgrounds get on well together in their local area

1 Statutory Performance Indicator (Audit Scotland, 2005/08) www.audit-scotland.gov.uk 2 Annual Same As You Return (North Ayrshire Council Social Services, 2005/07) 3 North Ayrshire People’s Panel Survey Report (North Ayrshire Community Planning Partnership, 2008) www.north-ayrshire.gov.uk/communityplanning

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Indicators Ref Measure Frequency/ Baseline / Trend Current Intermediate Targets Longer term type / Target targets source 05/06 06/07 07/08 08/09 09/10 10/11 11/12 (year) 7c4 Number of racist incidents in Annual / 4 103 102 99 - - - - - North Ayrshire 7c5 Top 2% of earners in the Council Annual /5 29.7 31.5 31.5 32 32 33 34 Improve that are women (excluding teachers)

4 Racist Incidents recorded by the Police in Scotland (Scottish Government, 2005/06) www.scotland.gov.uk 5 Statutory Performance Indicator (Audit Scotland, 2005/08) www.audit-scotland.gov.uk

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Ref Description National Outcome 8 We have improved the life chances for children, young people and families at risk

North Ayrshire Outcome 8a More children and young people live in a safe and supportive environment.

Community Plan Priority 4 Safe and Secure

Local Context North Ayrshire is the sixth equal most deprived local authority area in Scotland (Source: Scottish Index of Multiple Deprivation 2006). 29% of families are headed up by a single parent, compared to 27% in comparator authorities and 25% in Scotland as a whole. In the year ending March 2007, 2,020 children under 16 years were referred to the children’s reporter on care and protection grounds. This was 8% of the child population compared to the national average of 4.8% (Source: Joint Inspection of Services to protect children and young people in the North Ayrshire Council area 2008)

Child protection referrals have consistently increased in North Ayrshire over recent years from 143 in 2003/04 to 387 in 2006/07. This may be due to awareness raising initiatives, inter agency child protection training and developments in policies and procedures. (Source: North Ayrshire Child Protection Committee Annual Report 2007/08)

The Integrated Assessment Framework and Partnership Forums which brings together health, social services and education staff has been introduced to ensure services work together to improve outcomes for children and families at risk.

Indicators Ref Measure Frequency/ Baseline / Trend Current Intermediate Targets Longer term type / Target targets source 05/06 06/07 07/08 08/09 09/10 10/11 11/12 (year) 8a1 Percentage of actions in child Annual / 1 - - - 40 85 100 - - protection inspection improvement action plan completed 8a2 Number of Integrated Annual / - - 199 500 650 - - Increase Assessment Framework KPI / 2 Assessments completed

1 North Ayrshire Child Protection Chief Officer Group Quarterly Reports (Child Protection Committee, 2008) 2 Internal Statistics (North Ayrshire Council Social Services, 2008)

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Indicators Ref Measure Frequency/ Baseline / Trend Current Intermediate Targets Longer term type / Target targets source 05/06 06/07 07/08 08/09 09/10 10/11 11/12 (year) 8a3 Percentage of staff trained in Annual / 3 - - 73 74 75 76 77 Increase child protection who have used their skills in practice 8a4 Number of children on Child Annual / 4 - 6 7 6 5 5 4 Decrease Protection Register previously de- registered in one year

3 Child Protection Committee Annual Report (North Ayrshire Child Protection Committee, 2007/08) 4 Child Protection Committee Annual Report (North Ayrshire Child Protection Committee, 2006/07 & 2007/08)

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Ref Description National Outcome 9 We live our lives safe from crime, disorder and danger

North Ayrshire Outcome 9a Fear of crime and antisocial behaviour has reduced

Community Plan Priority 4 Safe and Secure

Local Context The majority of people living in North Ayrshire (87%) feel safe while outside in their neighbourhood during the day (North Ayrshire People’s Panel Survey 2007). This drops to just over half who feel safe outside at night. The main crimes people worry about are having their home broken into; being robbed; and being pestered or insulted in the street. Planning also has a positive role to play in helping to create attractive and well-maintained environments, which discourage antisocial and criminal behaviour.

This Outcome is one of 15 North Ayrshire Outcomes which have influenced the Community Planning Partnership’s (CPP’s) strategic deployment of the Fairer Scotland Fund. This Outcome has specifically influenced the Fairer North Ayrshire ‘Safe and Secure’ Programme. (Further detail on individual Initiatives is available in the SOA Action Plan).

Indicators Ref Measure Frequency/ Baseline / Trend Current Intermediate Targets Longer term type / Target targets source 05/06 06/07 07/08 08/09 09/10 10/11 11/12 (year) 9a1 Percentage residents within North Annual / 49 47 46 45 44 Ayrshire who feel unsafe walking NAC Local (actual) in their neighbourhood after dark Survey / 1 9a2 Percentage people reporting Annual / 15 14 13 12 11 feeling unsafe walking in NAC Local (actual) neighbourhood during the day Survey / 2

1 Source: North Ayrshire People's Panel Survey Report Summer 2008 (North Ayrshire Community Planning Partnership, 2008), www.north-ayrshire.gov.uk/communityplanning 2 Source: North Ayrshire People's Panel Survey Report Summer 2008 (North Ayrshire Community Planning Partnership, 2008), www.north-ayrshire.gov.uk/communityplanning

Part Two - Page 39 AGREED BY NORTH AYRSHIRE CPP AND THE SCOTTISH GOVERNMENT, MAY 2009

Ref Description National Outcome 9 We live our lives safe from crime, disorder and danger

North Ayrshire Outcome 9b Levels of crime and anti-social behaviour have reduced and crimes being detected have increased

Community Plan Priority 4 Safe and Secure

Local Context Crimes of Violence, Murder and Serious Assault have generally remained consistent over the last 5 years. However the trend shows a 2.7% decrease in 2007/08 compared to the 5 year average. Domestic Abuse continues to be a high priority for Strathclyde Police who remains committed to reducing the number of repeat victims and repeat accused of this violent crime.

Crimes of Dishonesty have decreased by 26% during 2007/08 compared to the 5 year average and in particular Housebreaking is down 40.4%, Motor Vehicle Crime is down 34.8% and these results reflect a trend across Strathclyde Police force area.

Crimes of Vandalism and Fire Raising have shown an increase in the last year compared to 2006/07 figure, with vandalism up 5.8% and Fire Raising up 29.8%.

Crimes of Disorder have generally remained the same compared to last year, however there has been an increase of 22.1% set against the 5 year average. It should be noted that this rise is largely reflective of pro- active policing therefore an increase in recorded crime is often a direct consequence of police action to target those persons responsible for this sort of crime.

Indicators Ref Measure Frequency/ Baseline / Trend Current Intermediate Targets Longer term type / Target targets source 05/06 06/07 07/08 08/09 09/10 10/11 11/12 (year) 9b1 Crimes of violence (per 10,000 Annual/ 29 30 30 Reduce Reduce Reduce Reduce population) Analysis1

1 Sources for Indicators 9b1-9b6: Strathclyde Police ‘UA’ Sub Division Crime Statistics March 2008 Year to Date data (produced by Information Resources); Domestic Abuse Info: Strathclyde Police Vulnerable Persons Incidents: UA Sub Division report (produced by Information Resources) - Last updated 29 January 2009

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Indicators Ref Measure Frequency/ Baseline / Trend Current Intermediate Targets Longer term type / Target targets source 05/06 06/07 07/08 08/09 09/10 10/11 11/12 (year) 9b2 Number of detections (per Annual/ 10,000 population) for possession Analysis of: 15 15 15 Increase Increase Increase Increase (a) Weapons 9 9 9 (b) Knifes/Bladed Instruments 9b3 Number of Vandalism Offences Annual/ 267 249 266 Reduce Reduce Reduce Reduce (per 10,000 population) Analysis 9b4 Number of detections for drug Annual/ related crime (per 10,000 Analysis population): (a) Supply 16 17 13 Increase Increase Increase Increase (b) Possession and other drug 83 73 65 crimes (inc importation and production) 9b5 Rate of domestic abuse incidents Annual/ 89 111 107 Reduce Reduce Reduce Reduce reported to the Police (per 10,000 Analysis population) 9b6 Number of detections for Anti- Annual/ 250 281 290 Increase Increase Increase Increase Social Behaviour offences Analysis (includes Breach of the Peace; urinating and consuming alcohol in public place) (per 10,000 population) 9b7 Number of antisocial behaviour Annual/ASB 189 196 202 Reduce Reduce Reduce Reduce complaints Investigation Team

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Indicators Ref Measure Frequency/ Baseline / Trend Current Intermediate Targets Longer term type / Target targets source 05/06 06/07 07/08 08/09 09/10 10/11 11/12 (year) 9b8 Number of noise complaints Annual/ 464 1275 1087 Reduce Reduce Reduce Reduce Environme- ntal Health 9b9 Overall reconviction rates Annual/ - 47%2 - Reduce Reduce Reduce Reduce South West by 2% Scotland by 2011 Community Justice Authority (CJA)

2 Note: This is an Ayrshire-wide figure (47%). South West Scotland CJA is working to identify a North Ayrshire figure.

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Ref Description National Outcome 9 We live our lives safe from crime, disorder and danger

North Ayrshire Outcome 9c Road safety has improved

Community Plan Priority 4 Safe and Secure

Local Context The long term trend in road accident statistics for Scotland as a whole (using 1994-8 as a baseline, at 2006) is that all measures have improved, with the exception of motorcycle casualties, which have increased. The long term improvement includes all three national casualty reduction targets below – The number of casualties fell for cars, pedestrians and pedal cyclists.

North Ayrshire shares this trend, with a 51% reduction in those killed or seriously injured, between 1994-8 and 2006, and a 36% decrease in the ‘slight’ casualty rate. However road accident statistics continue to be too high in North Ayrshire, with a significant financial and human cost.1

Road traffic collisions with Fire and Rescue in attendance increased by 17% in 2007.

Indicators Ref Measure Frequency/ Baseline / Trend Current Intermediate Targets Longer term type / Target targets source 05/06 06/07 07/08 08/09 09/10 10/11 11/12 (year) 9c1 Number of persons killed or Annual / injured in road accidents: Local Measure / 2 a) people killed/seriously injured 79 64 37 Reduce Reduce Reduce b) children killed/seriously injured 15 9 9 Reduce Reduce Reduce c) people slightly injured - 301 304 Reduce Reduce Reduce 9c2 Number of road accidents Annual 3 111 115 97 97 93 89 85 75 involving young drivers (2015) (<25years)

1 Source: ‘Road accidents Scotland 2006’, Scottish Government, National Statistics, November 2007, http://www.scotland.gov.uk/Publications/2007/11/20143740/0 2 Source: ‘Road accidents Scotland 2006’, Scottish Government, National Statistics, November 2007, http://www.scotland.gov.uk/Publications/2007/11/20143740/0 3 Source: Statistics provided to Strathclyde Fire and Rescue from Strathclyde Police. Reported via North Ayrshire and South Ayrshire Area HQ Community Safety Dept.

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Ref Description National Outcome 9 We live our lives safe from crime, disorder and danger

North Ayrshire Outcome 9d Fire safety has improved

Community Plan Priority 4 Safe and Secure

Local Context During 2007 Fire stations within North Ayrshire attended over 3,200 incidents. Over 10% of these calls were to fires involving property. However, the greatest amount of activity resulted from fires involving rubbish, grassland and derelict property. These accounted for nearly 35% of all incidents attended.

Fires attended within North Ayrshire during the year resulted in 1 fatality and 27 casualties. False alarm calls raised by automatic detection equipment accounted for a quarter of all incidents and malicious fire calls fell by one quarter.

This Outcome is one of 15 North Ayrshire Outcomes which have influenced the Community Planning Partnership’s strategic deployment of the Fairer Scotland Fund. This Outcome has specifically influenced the Fairer North Ayrshire ‘Safe and Secure’ Programme. (Further detail on individual Initiatives is available in the SOA Action Plan).

Indicators Ref Measure Frequency/ Baseline / Trend Current Intermediate Targets Longer term type / Target targets source 05/06 06/07 07/08 08/09 09/10 10/11 11/12 (year) 9d1 Number of fire related fatalities Annual 1 7 2 1 0 0 0 0 0 Final target year 2015 2 9d2 Number of fire related casualties Annual 61 51 27 46 46 44 42 36 9d3 Number of dwelling fires Annual 3 197 170 169 177 177 173 169 157 9d4 Number of deliberate property Annual 4 159 138 132 135 135 132 129 119 fires 9d5 Number of secondary fires Annual 5 1,037 1,238 1,156 881 881 861 840 777 9d6 Number of malicious fire calls Annual 6 267 222 169 227 227 213 200 160

1 Targets set to meet reductions in accordance with Strathclyde Fire & Rescue Vision 2015 document. Reported via North Ayrshire and South Ayrshire Area HQ Community Safety Dept. 2 Targets set to meet reductions in accordance with Strathclyde Fire & Rescue Vision 2015 document. Reported via North Ayrshire and South Ayrshire Area HQ Community Safety Dept. 3 Targets set to meet reductions in accordance with Strathclyde Fire & Rescue Vision 2015 document. Reported via North Ayrshire and South Ayrshire Area HQ Community Safety Dept. 4 Targets set to meet reductions in accordance with Strathclyde Fire & Rescue Vision 2015 document. Reported via North Ayrshire and South Ayrshire Area HQ Community Safety Dept. 5 Targets set to meet reductions in accordance with Strathclyde Fire & Rescue Vision 2015 document. Reported via North Ayrshire and South Ayrshire Area HQ Community Safety Dept.

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Ref Description National Outcome 10 We live in well designed, sustainable places where we are able to access the amenities and services we need

North Ayrshire Outcome 10a The quality of social housing has improved

Community Plan Priority 3 Caring and Supporting

Local Context The Scottish Housing Quality Standard provides a requirement to ensure that all our stock meet specified standards by 2015. The implementation of the legislation requires that resources be diverted into these areas, whilst ensuring core housing functions are not compromised.

The Local Development Plan has a role to play in achieving this outcome and will be prepared having regard to the guidance on standards of design, inclusive of energy efficiency.

Indicators Ref Measure Frequency/ Baseline / Trend Current Intermediate Targets Longer term type / Target targets source 05/06 06/07 07/08 08/09 09/10 10/11 11/12 (year) 10a1 Percentage dwellings meeting the Annual / Baseline Improve Improve Improve Meet / Scottish Housing Quality SPI / 1 to be Exceed Standard (SHQS) collected

1 Source: Statutory Performance Indicator (Audit Scotland), www.audit-scotland.gov.uk/performance/council

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Ref Description National Outcome 10 We live in well designed, sustainable places where we are able to access the amenities and services we need

North Ayrshire Outcome 10b Availability of affordable housing has improved

Community Plan Priority 3 Caring and Supporting

Local Context Household numbers are currently 60,300 and this is expected to grow by 8% by 2024, mainly as a result of a rise in single person and lone parent households.

The Council remains the largest housing landlord in North Ayrshire, with a stock of 13,800 houses. It has major responsibilities as a housing provider, but its role as a strategic planner and enabler is much wider. The enabling role means that it will use its knowledge, influence, assets and finance to ensure that homes are provided across the areas to meet current and future requirements. It also aims to ensure that housing activity contributes to the local economy and environment and supports positively the promotion of social inclusion.

The emerging Local Development Plan will combine with the Local Housing Strategy to play a positive role in improving the availability of affordable housing.

Indicators Ref Measure Frequency/ Baseline / Trend Current Intermediate Targets Longer term type / Target targets source 05/06 06/07 07/08 08/09 09/10 10/11 11/12 (year) 10b1 Supply of affordable (RSL- Annual / 80 64 125 100 155 240 135 Increase registered social landlords) Community housing units reaching practical Plan / Local completion on a yearly basis Measure 1

1 Source: Service Plan 2008/2011 (North Ayrshire Council Housing Services 2008) North Ayrshire Council Property Services

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Ref Description National Outcome 10 We live in well designed, sustainable places where we are able to access the amenities and services we need

North Ayrshire Outcome 10c The condition of roads, footways, path networks and lighting has improved

Community Plan Priority 6 Clean and Green

Local Context In common with most Scottish Councils, there is a need to invest in the roads and lighting infrastructure to improve driving and walking conditions and in turn contribute to economic regeneration and social wellbeing. The Council’s Local Transport Strategy is largely about encouraging greater use of public transport, cycling and walking.

Indicators Ref Measure Frequency/ Baseline / Trend Current Intermediate Targets Longer term type / Target targets source 05/06 06/07 07/08 08/09 09/10 10/11 11/12 (year) 10c1 Percentage of roads network that Annual / 49.6 50 41.4 N/A 38 34 should be considered for SPI / 1 maintenance treatment 10c2 Proportion of street lighting Annual / 19.2 18.1 16.5 Reduce 11.2 11.2 columns that are over 30 years SPI / 2 old 10c3 Percentage of core paths that are Annual/Scot N/A N/A N/A To be Improve Improve Improve accessible, sign posted and Government set once promoted monitoring3 plan is adopted 10c4 Percentage of footways that are Still to be N/A N/A N/A Still to Improve Improve Improve litter free; obstacle free; intact agreed be surfaces; good signage; minimum agreed 2m width

1 Source: Statutory Performance Indicator RL1, 2007/8 (Audit Scotland, 2008), www.audit-scotland.gov.uk/performance/council 2 Source: Statutory Performance Indicator RL4, 2007/8 (Audit Scotland, 2008), www.audit-scotland.gov.uk/performance/council 3 Source: Scottish Government’s annual monitoring of progress, powers and expenditure on access (North Ayrshire Council’s Planning Service)

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Ref Description National Outcome 11 We have strong resilient and supportive communities where people take responsibility for their own actions and how they affect others

North Ayrshire Outcome 11a Levels of voluntary action and community involvement have increased

Community Plan Priority 5 Learning and Taking Part

Local Context The People’s Panel Survey 2008 showed that only 1 in 5 people in North Ayrshire are involved in any way in a local community or representative group. The People’s Panel Survey itself continues to have high participation rates of over 50% of its 2000 members. This provides a good level of public participation in expressing views on all aspects of life in North Ayrshire.

The Community Planning Partnership is strongly committed to community engagement in terms of consultation, co-operation and participation. Examples of good practice include the Council’s Tenant Participation Strategy; the Youth Council; the Joint North Ayrshire Elderly Forum; the Neighbourhood Compacts; the Local Development Plan and the Core Paths Plan.

This Outcome is one of 15 North Ayrshire Outcomes which have influenced the Community Planning Partnership’s (CPP’s) strategic deployment of the Fairer Scotland Fund. This Outcome has specifically influenced the Fairer North Ayrshire ‘Learning and Taking Part’ Programme. (Further detail on individual Initiatives is available in the SOA Action Plan).

Indicators Ref Measure Frequency/ Baseline / Trend Current Intermediate Targets Longer term type / Target targets source 05/06 0/607 07/08 08/09 09/10 10/11 11/12 (year) 11a1 Percentage of respondents who Annual1 36 36 31 34 Improve Improve Improve volunteer or are involved in (actual) charities, clubs or organisations 11a2 Percentage of respondents who Annual2 17 21 20 21 Improve Improve Improve volunteer, organise or attend local (actual) community/ representative groups

1 Source: North Ayrshire People's Panel Survey Report (North Ayrshire Community Planning Partnership), www.north-ayrshire.gov.uk/communityplanning 2 Source: North Ayrshire People's Panel Survey Report (North Ayrshire Community Planning Partnership), www.north-ayrshire.gov.uk/communityplanning

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Indicators Ref Measure Frequency/ Baseline / Trend Current Intermediate Targets Longer term type / Target targets source 05/06 0/607 07/08 08/09 09/10 10/11 11/12 (year) 11a3 Number of young people involved Annual3 N/A 100 117 120 130 145 in youth forums and Youth Council

3 Source: Community Learning and Development’s Performance Information Evaluation System

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Ref Description National Outcome 11 We have strong resilient and supportive communities where people take responsibility for their own actions and how they affect others

North Ayrshire Outcome 11b Partnership working between the public, community and voluntary sector has improved

Community Plan Priority 1 Working Together

Local Context The North Ayrshire Compact was launched in June 2008. This is a partnership between the public sector and the community and voluntary sector in North Ayrshire and builds on a long history of close working and interdependence. The Compact’s Action Plan will provide an important means by which partnership working can be measured.

Community Planning Partners recognise the benefits of ensuring that local communities are involved throughout the planning, development and implementation of services. Community engagement and partnership working are an essential part of the process of preparing and implementing plans and strategies.

Indicators Ref Measure Frequency/ Baseline / Trend Current Intermediate Targets Longer term type / Target targets source 05/06 06/07 07/08 08/09 09/10 10/11 11/12 (year) 11b1 Percentage of actions Annual1 Not Not Not 50 100 100 100 implemented in North Ayrshire available available available Compact Action Plan 11b2 Percentage of respondents who 4-Yearly 19 Not 30 Not Not Not Improve believe the Council regularly 2 available available available available consults the public and takes their views on board when making major decisions

1 Source: Annual Monitoring Report of Community Compact 2 Source: Household Survey

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Indicators Ref Measure Frequency/ Baseline / Trend Current Intermediate Targets Longer term type / Target targets source 05/06 06/07 07/08 08/09 09/10 10/11 11/12 (year) 11b3 Percentage of respondents who 4-Yearly 14 Not 27 Not Not Not Improve agree the Council actively 3 available available available available involves local people in decisions about where and on what services it should spend its money

3 Source: Household Survey

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Ref Description National Outcome 12 We value and enjoy our built and natural environment and protect it and enhance it for future generations

North Ayrshire Outcome 12a Our environment is protected and enhanced

Community Plan Priority 6 Clean and Green

Local Context The Council’s 2007 Household Survey revealed that the top three actions the Council should prioritise for the area as a whole remained consistent with the results from the 2004 survey. Two of the three actions related to economic development, whilst the other was “ensure that streets and other open spaces (including beaches) are litter free”. These three priorities were selected by considerably more respondents than any of the other listed options.

The surveys underline the importance of “public realm” services and the challenges of being responsive to requests from the general public and elected members to deal with litter, fly tipping, dog fouling and grounds maintenance issues.

The Community Planning Partnership is funding from the Fairer North Ayrshire Fund, an Environment Hit Squad which provides a rapid response to deal with litter and fly tipping.

The management of the extensive network of open spaces, parks and woodland within North Ayrshire is ongoing and informed by a wide range of strategies including the, Access Strategy, Ayrshire Local Biodiversity Action Plan, Play Strategy and Action Plan and forthcoming Open Space Strategy.

Development Plan policies (Structure Plan and Local Plan) underpin the protection and enhancement of the natural and built environment. In addition all Council plans, policies and strategies are monitored to ensure that, where necessary, they have been subject to a statutory Strategic Environmental Assessment that describes the potential impact on the environment of their implementation.

This Outcome is one of 15 North Ayrshire Outcomes which have influenced the Community Planning Partnership’s (CPP’s) strategic deployment of the Fairer Scotland Fund. This Outcome has specifically influenced the Fairer North Ayrshire ‘Clean and Green’ Programme. (Further detail on individual Initiatives is available in the SOA Action Plan).

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Indicators Ref Measure Frequency/ Baseline / Trend Current Intermediate Targets Longer term type / Target targets source 05/06 06/07 07/08 08/09 09/10 10/11 11/12 (year) 12a1 Overall cleanliness index – local Annual 69 69 70 Improve Improve Improve Improve Improve environmental audit & National management systems (LEAMS) Measure1

12a2 Ground maintenance standard Annual Baseline Improve Improve Improve Improve and quality land audit Local data to management system (LAMS) Measure2 be collected 12a3 Percentage of people reporting Annual3 66 71 69 70 Improve Improve Improve Improve satisfaction with the way open spaces in their neighbourhood are looked after

1 Environment and Related Services – Statutory Performance Indicator 2 Environment and Related Services – local measure – 2008/09 service will collect baseline information 3 People’s Panel

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Ref Description National Outcome 14 We reduce the local and global environmental impact of our consumption and production

North Ayrshire Outcome 14a Recycling of waste has increased and the amount of waste going to landfill has decreased

Community Plan Priority 6 Clean and Green

Local Context Ongoing discussions are taking place with the other Ayrshire councils regarding actions required by way of waste treatment infrastructure to achieve the post 2010 waste recycling targets. The Council has met the 30% 2008 target. Changes in service delivery and commercial waste charging are being introduced to facilitate achievement of the 2010 landfill diversion targets and 40% recycling targets.

In addition the Council has recently approved a policy of alternate weekly domestic refuse collections in order to increase the amount of recycling and reduce the amount of waste going to landfill. Implementation of this commenced in July 2008 and the programme is due to be completed by August 2009

Indicators Ref Measure Frequency/ Baseline / Trend Current Intermediate Targets Longer term type / Target targets source 05/06 06/07 07/08 08/09 09/10 10/11 11/12 (year) 14a1 Refuse Recycling - Percentage of Annual 25.8 25.8 31.1 36 38 40 40 40 municipal waste recycled and SPI/1 composted 14a2 Tonnage of Biodegradable Annual 37,523 38,075 36,082 34,803 33,570 31,363 31,960 32,500 Municipal Waste (BMW) land- Local filled Measure2 14a3 Tonnage of Municipal Solid Annual 86,593 87,692 90,448 92,812 94,481 95,425 96,380 97,344 Waste (MSW) collected Local Measure3

1 Environment and Related Services – Statutory Performance Indicator WM3 /North Ayrshire Community Plan, 2006-16 –6xxxix) 2 Environment and Related Services – Local measure – Service Plan (COSLA– recommended measure) 3 Environment and Related Services – Local measure – Service Plan (COSLA– recommended measure)

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Ref Description National Outcome 14 We reduce the local and global environmental impact of our consumption and production

North Ayrshire Outcome 14b The Public sector’s carbon footprint has reduced

Community Plan Priority 6 Clean and Green

Local Context The Council has a Carbon Management Strategy and Implementation Plan which includes actions to achieve a reduction in greenhouse gas emissions, including emissions from our energy use and sourcing, travel and transportation, waste production and disposal, street lighting, procurement of goods and services, and improved staff awareness. The plan is constantly under review to reflect improved data, revisions to projects and actual measured outcomes in energy usage, tonnes of waste recycled, etc.

The Council’s new Development Plan will provide guidance on low and zero carbon development through the use of energy efficient, micro-generating and decentralised renewable energy systems.

The Council has also signed up to Scotland’s Climate Change Declaration, with the Carbon Management Strategy being the main action to meet that commitment.

North Ayrshire’s carbon emissions will also be improved by ‘modal shift’ – i.e. moving people out of their cars and on to public transport and active travel – this is being encouraged by park and ride schemes, Strathclyde Partnership for Transport’s five point Bus Action Plan, improvements to local rail services, and further developments to promote walking and cycling. Strathclyde Partnership for Transport’s (SPT’s) forthcoming Transport Outcomes Report will assist in identifying relevant actions to further this Outcome within North Ayrshire.

Indicators Ref Measure Frequency/ Baseline / Trend Current Intermediate Targets Longer term type / Target targets source 05/06 06/07 07/08 08/09 09/10 10/11 11/12 (year) 14b1 The Council’s overall carbon Annual / 67,279 N/A 66,669 66,298 66,002 Reduce Reduce Reduce emissions Local tonnes tonnes tonnes tonnes 1 Measure of CO2 of CO2 of CO2 of CO2

1 Infrastructure and Design Services – Local Measure – Service Plan 2009//12

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Indicators Ref Measure Frequency/ Baseline / Trend Current Intermediate Targets Longer term type / Target targets source 05/06 06/07 07/08 08/09 09/10 10/11 11/12 (year) 14b2 Percentage of journeys to work Annual N/A N/A N/A N/A Baseline Improve Improve made by public/ active transport 2 to be established from People’s Panel

2 Source: North Ayrshire People's Panel Survey Report (North Ayrshire Community Planning Partnership), www.north-ayrshire.gov.uk/communityplanning

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Ref Description National Outcome 15 Our Public Services are high quality, continually improving, efficient and responsive to local people's needs

North Ayrshire Outcome 15a Public perceptions of public services have improved

Community Plan Priority 1 Working Together

Local Context The Council’s 2007 Household Survey indicates that 53% of residents are satisfied with the Council as a whole and 26% are dissatisfied.

The results further suggest that, generally, satisfaction levels have improved across all Council services between 2004 and 2007.

Satisfaction with all public sector partners will be measured through the People’s Panel.

Indicators Ref Measure Frequency/ Baseline / Trend Current Intermediate Targets Longer term type / Target targets source 05/06 06/07 07/08 08/09 09/10 10/11 11/12 (year) 15a1 Level of satisfaction with Council 4-Yearly1 Not Not 44 Not Not Not Improve Services available available available available available

1 Source: Household Survey

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Indicators Ref Measure Frequency/ Baseline / Trend Current Intermediate Targets Longer term type / Target targets source 05/06 06/07 07/08 08/09 09/10 10/11 11/12 (year) 15a2 Level of satisfaction (very or fairly Annually2 Not Not Not Fire Improve Improve Improve satisfied) with public sector available available available Service partners including - NAC, Health, 79 Police, Fire and Rescue, Public (actual) Transport Local Health Services 80 (actual)

Public Transpor t 58 (actual)

Police Service 52 (actual)

Local Council 54 (actual)

2 Source: North Ayrshire People’s Panel Survey Report (North Ayrshire Community Planning Partnership), www.north-ayrshire.gov.uk/communityplanning

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Ref Description National Outcome 15 Our Public Services are high quality, continually improving, efficient and responsive to local people's needs

North Ayrshire Outcome 15b Public services are more efficient and effective

Community Plan Priority 1 Working Together

Local Context Community Planning partners have agreed that they will aim to be as efficient as possible in their use of resources to provide as effective services as possible.

The Council continues to progress the improvement plan arising from its first audit of best value and community planning and looks forward to the second round of best value audits.

These improvements will be measured through: ongoing comparison with other Scottish Councils via performance indicators; publication of annual efficiency statements; an annual budget process that assumes a minimum saving of 2% year-on-year; ongoing input from auditors, scrutineers and inspectors, including a Best Value Audit in 2009; self-assessment using the Public Service Improvement Framework; degree of growth in the take up of on-line service transactions and in the number of service requests satisfied at the first point of contact; research on customer satisfaction that is focused on improving the understanding of customers’ expectations and the different elements of satisfaction that are important to customers e.g. reliability, customer contact, quality of outcome.

Indicators Ref Measure Frequency/ Baseline / Trend Current Intermediate Targets Longer term type / Target targets source 05/06 06/07 07/08 08/09 09/10 10/11 11/12 (year) 15b1 Percentage of Council Tax Annual1 92.8 93.3 93.8 94 94.25 94.45 94.65 collected in the year 15b2 Total annual efficiency savings by Annual/ Not £3.445m £4.017m Improve Improve Improve Improve North Ayrshire Council Efficiency applicable (includes (includes Statement2 cashable cashable and non- and non- cashable cashable savings) savings)

1 Financial Services Service Plan

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Indicators Ref Measure Frequency/ Baseline / Trend Current Intermediate Targets Longer term type / Target targets source 05/06 06/07 07/08 08/09 09/10 10/11 11/12 (year) 15b3 Sickness absence rate for local Annual3 5.4 5.8 5.9 4.5 4.5 4.5 4.5 government employees 15b4 Sickness absence rate for craft Annual4 5.8 6.95 5.9 4.5 4.5 4.5 4.5 workers 15b5 Sickness absence rate for Annual5 4.5 4.1 4.4 3.5 3.5 3.5 3.5 teachers 15b6 Sickness absence rate for police Annual6 4.58 5.26 5.31 4.7 Not Not Not officers available available available 15b7 Sickness absence rate for police Annual7 5.72 6.77 5.55 4.7 Not Not Not staff (civilians) available available available

2 Source: Efficiency Statement , Financial Services 3 Source: Personnel Services Service Plan 4 Source: Personnel Services Service Plan 5 Source: Personnel Services Service Plan 6 Source: Strathclyde Police 7 Source: Strathclyde Police

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Ref Description National Outcome 15 Our Public Services are high quality, continually improving, efficient and responsive to local people's needs

North Ayrshire Outcome 15c Partnership Working has improved

Community Plan Priority 1 Working Together

Local Context The Community Planning Partnership’s Vision of ‘North Ayrshire – A Better Life’ and its 7 Priorities are underpinned by the commitment to Working Together. To achieve the Vision the community planning partners have committed, where appropriate, to:

• Sharing resources, including sharing, pooling and aligning budgets, and sharing staffing and accommodation • Sharing planning and development of services, and • Sharing delivery of services.

The Garrison in Millport and the Brooksby Medical and Resource Centre are examples of shared delivery of health and other services and co-location of staff. Whilst working together in this way is one of the main aims of community planning, the other key aim is to engage with individuals, local communities and organisations to identify their needs and priorities, and to ensure that these influence the planning and delivery of public services. Effective community engagement is therefore at the heart of community planning in North Ayrshire.

This Outcome is one of 15 North Ayrshire Outcomes which have influenced the Community Planning Partnership’s (CPP’s) strategic deployment of the Fairer Scotland Fund. This Outcome has specifically influenced the Fairer North Ayrshire ‘For You and For Everyone/ Working Together’ Programme. (Further detail on individual Initiatives is available in the SOA Action Plan).

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Indicators Ref Measure Frequency/ Baseline / Trend Current Intermediate Targets Longer term type / Target targets source 05/06 06/07 07/08 08/09 09/10 10/11 11/12 (year) 15c1 Percentage of respondents who Annual Not Not Not Not Baseline Improve Improve believe that public sector 1 available available available available to be organisations in North Ayrshire establis work better together hed from People’s Panel

1 Source: North Ayrshire People's Panel Survey Report (North Ayrshire Community Planning Partnership), www.north-ayrshire.gov.uk/communityplanning

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Copies of the Single Outcome Agreement are available in hard copy from the Community Planning team, or available to download from our website. These documents can also be made available in other formats and community languages. Please contact the Community Planning team for more information.

Contact Details

North Ayrshire Community Planning Partnership Website: www.north-ayrshire.gov.uk/communityplanning Email: [email protected] Phone: 01294 324162, Fax: 01294 324144 Cunninghame House, Irvine, KA12 8EE

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