Gotafe Student Handbook

gotafe.vic.edu.au

GOTAFE STUDENT HANDBOOK

1 CONTENTS

Campuses 2 - 5

Student Services 6 - 9

GOTAFE A-Z 10 - 21

Phone Numbers 23

Werribee Campus Terang Campus 3 Research Close, Werribee 7161 Princes Highway, Terang The Werribee campus offers the The NCDE in Western Victoria is latest in food processing facilities. co-located at DemoDAIRY near Student accommodation Terang. supports the ability for students from all over the country to learn on site.

Leongatha Campus Warragul Campus Shop 4, 9 Peart Street, Leongatha 4/24 Mason Street, Warragul A primary focus of the National Warragul and the surrounding Centre for Dairy Education area is noted for dairy farming, (NCDE) in Leongatha is the highly other niche agriculture and successful Apprenticeship and producing highly acclaimed Traineeship programs in gourmet foods. The NCDE in Agriculture. The NCDE in Warragul is located close to the Leongatha is located close to the centre of town and within centre of town at the intersection walking distance of the train of Smith and Peart Streets. station.

2 CAMPUSES

MACKELLAR STREET

CHURCH STREET

SMYTHE STREET SAMARIA ROAD HANNAH STREET

BENALLA STREET

BRIDGE STREET SALISBURY STREET

CARRIER STREET

RAILWAY PLACE NUNN STREET

COSTER STREET

ARUNDEL STREET Benalla Campus Samaria Road, Benalla The Benalla Campus is a modern building with excellent facilities. The Benalla Performing Arts and Convention Centre (BPACC) was established in 2005 and caters for up to 300 people.

Seymour Campus Wallis Street, Seymour Seymour Campus is located in the heart of Seymour and is easily accessed via regular train and bus services. Students benefit from a modern environment with access to the latest technology and enjoy a friendly and welcoming atmosphere.

3 D

N I

SHAN LEY STREET MAS ON STREET

S I

D A O R

E N O T

Wangaratta Regional Study Centre

GRAVE L PIT ROAD Tone Road, Wangaratta The Wangaratta Regional Study Centre is a world class facility developed in partnership with Charles Sturt University (CSU). This facility caters to the needs of the animal science, agriculture, equine, horticulture and viticulture industries and is the main campus of the National Centre for Equine Education.

KNIGHT STREET

MIDDLETON STREET CORIO STREET SKENE STREET

NIXON STREET MAUDE STREET FRYERS STREET

HIGH STREET

VAUGHAN STREET

PARAD AY LW PURCELL STREET

WELSFORD STREET RAI ST GEORGES ROAD SOBRAON STREET WYNDHAM STREET

FryersHAYES STREETStreet Campus Fryers Street, Shepparton Located in the heart of Shepparton, the Fryers Street

Campus houses the administration of the Institute as well as a large number of teaching departments and is known for its range of short courses geared towards the adult education sector. This campus includes the Shepparton TEC.

4 DOCKER STREET

OVENS STREET

CUSACK STREET ET RE ST Y LE RY MACKAY STREET NORTON STREET

W A R B Y S ROY STREET TR E

Docker StreetET Campus T

E Docker Street, Wangaratta

R R

E Wangaratta's Docker Street P Campus is the hub of training in the North East region and offers students a friendly, relaxed study atmosphere which is a short walk to the CBD. The Flexible Learning Centre provides training rooms, break-out study areas and access to industry standard equipment and facilities. On site you will find a 2.2 million dollar state-of-the-art automotive facility.

D A O R

WANGANUI ROAD

GOLF DRIVE

WHELLER ROAD KITTLES ROAD NUMURKAH ROAD GOLF DRIVE

PARKSIDE DRIVE RUDD ROAD

William Orr CampusPACKHAM STREET

D ULEVAR THE BO Wanganui Road, Shepparton William Orr is a 120 hectare property on the outskirts of Shepparton. The campus is

named after the William Orr homestead, an historic building constructed in 1896 and still in use today. It is the site of the Shepparton Agriculture, Horticulture, Building and NCDE. This campus includes programs run by Shepparton TEC.

5 STUDENT SERVICES

As an enrolled student at GOTAFE, COURSE you are entitled to access a variety of non-academic support GUIDANCE services from the Student Services “CAREER unit. These support services are funded from the compulsory non- VOYAGE” academic student fee that is paid upon enrolment. The Career Voyage software, used by a trained Career Voyage Adviser, Services include: takes you through four steps to • Careers service identify suitable job, and gives • Counselling service access to research those jobs. • Disability liaison service The program analyses your • Student activities attributes and preferences and matches these to suitable jobs, • Welfare support based on your likes and dislikes. • Retention engagement service A large data source is used Staff include counsellors, disability to provide interesting career liaison staff, disability support suggestions in a huge range of staff, youth engagement officers, occupations. welfare support officers and career officers. All staff are qualified Undertaking the Career Voyage and experienced in dealing with program can reinforce your existing the many issues that students career ideas, provide backup encounter while studying. options and can suggest job options you have not heard of, or have not previously considered. CAREERS For more information contact GUIDANCE Career Services on 1300 GOTAFE (1300 468 233). All enrolled students or potential students of GOTAFE across all campuses are eligible for free COUNSELLING careers guidance by qualified GOTAFE career services staff. Sometimes life can be difficult and nothing seems to be working out. Careers counselling can help with: It can feel even worse when we • Career planning and decision don’t have anyone to talk to about making our problems. • Course choice, course changes Counselling is the process of and options for further study guiding you during a stage of life • Preparation for the job when reassessments or decisions market (job search strategies, have to be made about yourself preparation for interviews, and your life course. We are not resume and cover letter experts in your life, but we can assistance) help you explore and open up other possibilities to do things • Applications for further study differently or look at alternatives at university. and options.

6 At GOTAFE we employ professional AVAILABILITY counsellors to provide counselling Counsellors aim to be available free of charge to enrolled students. on campus or by phone. If they WHAT TYPES OF PROBLEMS are unable to see or talk to you CAN COUNSELLORS HELP immediately, please leave a message and they will get back WITH? to you at the next available time. Counsellors can help you with a If you are not able to access a wide range of problems and issues. counsellor immediately or need If the Counsellor cannot help you, counselling advice after hours you then they will refer you to another can contact Lifeline on 131 114 service that can help. (24hrs a day, 7 days per week). Counsellors are available to talk to CONFIDENTIALITY you about: Whatever you say to a Counsellor • Personal or family issues remains confidential. However, • Relationship issues if you are referred onto another service, or have been seeing • Grief and loss issues another health professional • Work related issues and you want information to • Student or study related issues be given or received then you must provide written permission • Time management and goal for your Counsellor or another setting health professional to pass on • Mental health issues such as information. depression and anxiety Please feel free to discuss issues • Promotion of Health and of confidentiality with your Wellbeing Counsellor. • Other issues or general concerns E-COUNSELLING Counselling is a free and To meet the support needs of confidential service for GOTAFE students who aren’t studying students. on a GOTAFE campus or live If things are not going the way you near a campus with counselling would like, why not see one of our staff, GOTAFE has e-Counselling Counsellors? in place to provide support and assistance. No matter where you The Counsellor can help you are or what time of the day/night, find options of your choice and you can leave a message for the empower you to solve your own E-counsellor. E-Counselling is run problems. Talking to a Counsellor through the Moodle program and is not a sign of weakness - it means is easily accessible to all GOTAFE taking a positive step toward students. coping with whatever is troubling you.

7 THINKING OF DISABILITY DROPPING SUPPORT

OUT? DROP IN GOTAFE provides a Disability AND TALK TO Liaison Service with Disability Liaison Staff (DLS) employed to ONE OF OUR provide students with disabilities COUNSELLORS! with the necessary support they need to access GOTAFE courses. If you are feeling swamped and When applying for courses, you thinking about dropping out, don’t are advised to contact the DLS keep these feelings to yourself. to discuss your needs which may Speak to your teacher or come include: and talk to a Student Services Staff member. There may be other • Assistance with your course alternatives, but you will never application and enrolment know if you don’t talk to a teacher • Orientation to campus facilities or one of our Student Services staff members. • Note takers and sign interpreters ADDITIONAL • Classroom support and tutorial assistance SUPPORT • Adaptive technology, e.g. voice SERVICES activated computer programs, ergonomic keyboards/chairs GOTAFE provides support for etc students in a variety of ways. Further support is provided by The appropriate support services Students Services through our: may take some time to set up, so it is important to let the DLS know • Disability Liaison Officers as soon as you have been offered • Individualised supports for a place. The DLS will discuss the Youth Engagement range of options available to best suit your needs. • Retention Engagement Officers • Career Services Officers To speak to the Disability Liaison Staff for a personal assessment of • Disability Support workers your support needs, please call • E-counselling 1300 GOTAFE (1300 468 233). • Your Tutor Feel free to check out how STUDENT we can assist you. To make an RETENTION appointment call 1300 GOTAFE (1300 468 233) or drop into the ENGAGEMENT Student Services offices located at PROGRAM the four main campuses. The Student Retention Engagement Program is for any student who experiences difficulty while studying. Life can be stressful at the best of times with juggling families, finances and work commitments and taking on a study load can make being a student tough.

8 Staying focused on important goals Another service through Yourtutor such as your education can be is Check Mate where you can difficult. upload your final draft of any written assessment and receive Our Retention Engagement Officers feedback within 24hrs 7 days a are experienced in welfare and week before the final submission. can assist you with individualised Yourtutor is a free service to all supports when those unexpected enrolled GOTAFE students if you barriers come up that may impact would like further information on on your ability to study. this comprehensive support service A Retention Engagement Officer please either talk with your teacher can assist you with: or one of our Student Services staff or please call 1300 GOTAFE (1300 • Goal setting 468 233) • Time management • Attendance issues • Course information YOUTH • Course fees ALLOWANCE • Liaison and referral to internal/ external supports Youth Allowance provides financial help for young people who are • Family problems studying full-time, undertaking a • Health concerns full-time Australian Apprenticeship, • Centrelink matters training, looking for work or who are unwell. Eligibility for Youth • Financial hardship Allowance is based on many things For further information contact and takes into account: your age a Retention Engagement Officer and whether you are doing an from your local campus on 1300 approved course or activity, if you GOTAFE (1300 468 233) are dependent or independent, income and assets, and residence requirements. To check your YOURTUTOR eligibility please contact your nearest Centrelink office or call In our busy lives we often study 132 490. when we can get a chance. Studying outside of business hours can be difficult and frustrating when you don’t understand the question, which may eat into the study time you have set aside. If only there was someone on demand you could access to help you work through the point where you are stuck! The good news is there is, it’s called Yourtutor where tutors are available when you need them. Tutors can assist with essential foundation skills needed to understand fundamental underlying concepts.

9 GOTAFE A-Z

All notices will be monitored and if found to be in breach of GOTAFE A values or which may be offensive to some students will be promptly ABSENCES removed and investigated against the Student Code of Conduct. Students are expected to attend all classes and in some areas, minimum attendance levels are set. Your ADVICE ON WAGES teachers will let you know if this is For advice on wages and conditions the case. Centrelink recipients may of employment including information have payments reduced or stopped on federal awards, agreements and if a student accumulates more than industry sectors contact 131 394 five (5) days of unapproved absence (local call fee applies) or go to in a term. www.fairwork.gov.au

ABSTUDY ALCOHOL AND Abstudy provides assistance for OTHER DRUGS Aboriginal and Torres Strait Islanders Alcohol and drugs are strictly who wish to undertake post- prohibited on campus grounds. secondary studies on a full time GOTAFE’s Alcohol and Drug Policy basis. Depending on your situation, provides that anyone found to be Abstudy can help with living costs, breaching this policy can and will face school fees, books and travel. disciplinary action. For more information and assistance These rules also apply to prescription contact the Koorie Education Unit medication unless prior consent has on 1300 GOTAFE (1300 468 233) or been given by the course co-ordinator Centrelink on 13 23 17. or Student Services staff.

ACCIDENTS & AMBULANCE INCIDENTS As ambulance cover is not covered All staff and students must report any by GOTAFE and is costly, students incidents, accidents, “near misses” are encouraged to purchase an and hazards to their supervisor/ Ambulance Membership. Telephone: teacher as soon as possible (see First 1800 648 484 for further information. Aid). An incident report form should Students who hold a Centrelink Health be completed; these are available Care Card may be entitled to free from your teacher or supervisor. Ambulance Cover. Contact Centrelink or Youth and Student Services for ADVERTISEMENTS further information. / NOTICEBOARDS Students should make themselves APPRENTICESHIPS aware of the information presented To find out more about on the Student Noticeboards Apprenticeships contact an Australian across the GOTAFE Campuses. Prior Apprenticeship Centre in your area go permission through Student Support to www.australianapprenticeships. Officers is required before posting gov.au/australian-apprentices items on Student Notice Boards.

10 GOTAFE A-Z

ATMS Unfortunately there are no banking facilities on Campus - but fees can B be paid by EFTPOS (no cash withdrawals). BOOKSHOP A bookshop service operates from AUSTRALIAN the Shepparton Campus. All books and nursing and hairdressing APPRENTICESHIP equipment are available. SUPPORT Orders for materials can be placed with the Shepparton Campus via NETWORK phone, fax or email. These centres have been The bookshop provides a service established by the Australian to all GOTAFE locations and items Government to provide support can be sent via courier to Benalla, services for employers and Seymour and Wangaratta for pick apprentices throughout the up at no extra charge. Items sent apprenticeship life cycle. Seewww. to home address or other campus australianapprenticeships.gov.au locations will incur a postage charge. AUTHORISED HUNGRY MINDS BOOKSHOP OFFICERS Shepparton Campus Located at Reception Desk, Monitor the compliance of Ground Floor McLean Building, employers for apprentices and Fryers Street Campus trainees. Services provided: Phone (03) 5833 2501 • Assist TAFE Institutes in relation to apprenticeships and trainees HOURS OF OPENING • Investigate disputes between Monday to Friday 8am - 5pm apprentices/trainees and Closed public holidays and weekends. employers For further bookshop information, For further information contact go to please check www.gotafe.vic.edu.au the VRQA website www.vrqa.vic.gov. au and request an enquiry directly.

AWARDS/ CERTIFICATES C Upon completion of your study, your CAFETERIAS course coordinator will apply for your Snacks and drinks are available at award on your behalf which will be most Campuses, via canteens or sent to you directly in the mail. For vending machines or nearby shops. details please talk to your teachers. Fryers Street Shepparton Campus Students please note: If a Certificate students are encouraged to make use has been produced prior to your of the cafeteria located at La Trobe card’s expiry date (as displayed University adjacent to the Fryers under your name) your access to ALL Street Campus. information and technology facilities will be cancelled.

11 CAR PARKING conducted regularly through the year. Limited parking is available at Campus sites at Docker Street, COMPUTERS Wangaratta and Fryers Street, & ONLINE Shepparton. FACILITIES At Fryers Street - Shepparton it is suggested to park free near Deakin GOTAFE students have access to Reserve in Nixon Street or the computers and a number of online Stewart Street car park behind the facilities to assist with study. Access GV Hotel. Alternatively reduced to computer facilities are available prices are available to students at the via: Wangaratta campus library, multi-deck car park in Stewart Street, Shepparton campus library, Seymour near Village Cinemas. (For pricing campus foyer, and the Benalla and application, apply directly to the campus Resource Room. car park). Computer laboratories are located Day parking is available in Docker at Wangaratta, Shepparton, Benalla, Street, Cusack Street, Norton Street Seymour, Werribee and William Orr. and Mackay Street in Wangaratta. Portable student computer facilities Parking notices and time limits on are available at Terang, Warragul and GOTAFE grounds and adjoining Leongatha. streets should be strictly observed. GOTAFE website www.gotafe.vic. Car parking at the Benalla, Seymour edu.au and William Orr Campuses is freely • Online course login links available. At all sites, vehicles are • GOTAFE documents (Located parked at own risk. within Student Life Section) o Student Conduct Procedure CHANGES IN (Procedures – Student PERSONAL Services) o Assessment cover sheet DETAILS (Forms – Learning You are responsible for keeping your Assessment) enrolment record up to date. Please o Various other Forms, Policies update any changes such as address, and Procedures phone number or name change at your Campus Enrolment Centre. o Wifi Instructions for personal electronic device access to COMPLAINTS online learning & APPEALS CRISIS GOTAFE has a Complaints and If you are in a need of urgent Appeals from Students and Clients assistance, medical, police or other Procedure that sets out options for emergency service assistance PHONE lodging a complaint or appeal against 000. a decision. Complaints can be made directly in writing using a feedback During business hours you could form from campus reception or contact First Aid assistance through available online at www.gotafe.vic. Reception or contact the Counselling edu.au/feedback.cfm. Alternatively, service on your Campus or see a complaints in writing can be posted Youth and Student Support Officer directly to the CEO, GOTAFE, 152 for Welfare related needs. – 200 Fryers St Shepparton and For after hours help please ring: marked “Confidential”. Lifeline on: 13 11 14 Note that student satisfaction surveys Suicide Helpline: 1300 651 251 and course evaluation surveys are Kids Helpline: 1800 55 1800

12 DRIVING SAFETY If you own a motor vehicle you D must be aware of driving safely to, on and from campus. It is up to you DEBTS TO GOTAFE to ensure that you follow the road Any outstanding debt, payable to rules and laws to guarantee the GOTAFE will render your academic wellbeing of yourself, other drivers record “suspended”. This means and pedestrians. that NO results or certificates will be Car parking (designated car parks/ released and no computer or library street parking) is provided at each access will be available until all debts campus. Students are not to drive or have been paid. park where access is unauthorised. This means no parking areas, no DISABILITY stopping areas, access ways or any area not officially set aside for Disability is a physical or mental parking, including verges, gardens condition that limits a person’s and pathways. movements, senses, or activities, and may be a temporary or Where authorised to drive a vehicle permanent condition. If you have on campus, the maximum speed is a disability of any form it is in walking pace. your best interest to seek advice GOTAFE does not accept from the campus Disability Liaison responsibility for damage to vehicles, Officer (DLO) preferably prior to the loss of vehicles or damage to or loss commencement of your course. of accessories or contents of vehicles In place of its Disability Action while on campus. Plan, GOTAFE has implemented a Reasonable Adjustment Plan in line DUTY OF CARE with underpinnings of the Disability Discrimination Act 1992 (Cth). This FOR MINORS new plan moves away from what If you are under 18 years of age and we have to do, to a plan with an wish to leave the GOTAFE campus emphasis on what we can do. Further grounds during breaks, including information is available from the DLO. lunch then you will be required to have a permission to leave grounds form signed by your parent or DISCRIMINATION guardian before the course start date. GOTAFE has policies in line with Persons aged less than 18 years of State and Federal law to protect age are classified as minors and those students and intending students from students under 18 years of age living being discriminated against in their independently away from home are education. considered ‘independent minors’. To access a copy of the policies, go to the website or student administration. If you have any concerns or believe you have been E possibly discriminated against please see a member of Student Services or visit the GOTAFE website: EMAIL www.gotafe.vic.edu.au GOTAFE students enrolled into an accredited course have access to a free Outlook email account. To set up your account refer to the Course Handbook for Learners.

13 EMERGENCY Prior to enrolment you will receive an ‘Indicative statement of fees” which PROCEDURES will give you an approximate quote of Each Campus has identified what you could be charged for your Emergency Wardens who will course. implement GOTAFE emergency procedures if this is required. FINANCIAL If you hear a continuous alarm bell ADVICE or siren, or GOTAFE Emergency Wardens directing the evacuation Financial advice is available through of an Institute Building, you must the Community Health Service. See assemble and follow the instructions Youth and Student Support Officer of Emergency Wardens and/or for contact information. GOTAFE staff and: • Not use elevators or lifts. FINANCIAL • Assist any person in immediate HARDSHIP danger if safe to do so. Fees are payable in full at the time of • Raise the alarm if the emergency enrolment. situation is in your immediate Students who cannot pay their fees area - notify institute staff and at the time of enrolment because Emergency Services if required. of financial hardship should contact • Evacuate to the assembly area Student Retention Engagement displayed on maps in Institute Officers prior to enrolment, or if buildings, using the closest financial hardship hits while you emergency exit. are studying please refer to Student • Remain at the assembly area Services staff members. until further advice and stay near There may be Fee Deferral options to your class group if possible so for those with genuine hardship. that your teacher knows you are accounted for. FIRST AID • Keep clear of the building to Each Campus has trained First Aid permit access by Emergency Officers and first aid kits. Report all Services if required. incidents or accidents to a teacher, • Do not re-enter the building staff member or reception, so that until advised it is safe to do so by first aid assessment and treatment an institute emergency warden can be arranged if required. In the or Emergency Services. case of a medical emergency, PHONE • Participate in scheduled 000 and provide your Campus evacuation exercises if required. location to Emergency Services FOOTBALLS / BALL GAMES F Please note ball sports are not allowed on GOTAFE campuses due FEES to limited space and concerns for the Details of fees are outlined in the safety of students. Fees & Charges brochure that was supplied to you in your student enrolment pack. If you require another brochure please collect from the Enrolment Centre at any Campus. Make sure you read it carefully.

14 In emergency medical situations, GOTAFE will respond appropriately and in a timely fashion. Ideally the I student should be in agreement with contacting Emergency Services IDENTIFICATION (Ambulance), however, there may CARDS be occasions when seeking their agreement is not possible. If it is Your student ID provides proof of a medical emergency and there is your enrolment. It allows you to any doubt about the health of the borrow books from the library and person, Emergency Services MUST for travel concession applications be contacted by calling 000. and student discounts. The student ID card is required for printing from For medical emergencies involving photocopiers and printers. Student students, a GOTAFE staff member will ID cards have an expected end remain with the student until they date for your enrolment, once you receive medical attention or their have officially finished your course emergency contact arrives. access to the GOTAFE system will be In emergency medical situations disabled. involving staff, it is recommended that another GOTAFE staff member INJURED/ILL remains with the involved staff member until they receive medical PERSONS attention or their emergency If an incident is relatively minor it can contact/a family member arrives. be treated by a First Aider. However if the incident requires immediate medical attention, the First Aider may provide initial treatment and then contact or ask you to contact medical K assistance or call emergency services. If a student under 18 years of age is KOORIE unwell, GOTAFE will endeavour to EDUCATION UNIT contact parents/guardians to make The Centre for Koorie Education Unit arrangements for the student to be is recognised as a provider of quality transported home safely. vocational education and training to Where possible, the student or their Indigenous Australians. emergency contact should organise GOTAFE has a dedicated Koorie transport home or to medical advice. Education Unit based at the Fryers If this is not possible, it is appropriate Street Shepparton Campus and that a GOTAFE staff member provide student support for all accompany the student to medical Indigenous students enrolled across treatment using a GOTAFE vehicle. all campuses of GOTAFE. If GOTAFE is unable to contact The Koorie Education Unit operates the student’s relevant emergency in a relaxed atmosphere, encouraging contacts in an emergency medical renewed self-esteem and confidence situation, a GOTAFE staff member will in the learning process as well remain with the student until they as motivating pride in heritage receive medical attention or their and culture, whilst preparing emergency contact arrives. students to take advantage of work GOTAFE staff members will not opportunities. transport students home or to For further information contact the medical advice in their personal Koorie Unit on 1300 GOTAFE (1300 vehicles. 468 233).

15 Wangaratta Campus High Country Library Corporation L (HCLC), Wangaratta branch 21 Docker Street LEARNING Wangaratta, 3677 Phone (03) 57212 366 SUPPORT E: [email protected] Do you have difficulties completing course requirements? Assistance William Orr Campus with reading, writing or mathematical Library access by arrangement with tasks may help you to overcome teacher. these difficulties. BORROWING CONDITIONS Learning Support at GOTAFE is a strategy designed to assist students Borrowing rights will be withdrawn to maximise their learning and if borrowing conditions are not successfully complete training. adhered to.

Support is offered in a range of EQUIPMENT modes including: Various items of equipment are • One to one support; available for loan. This needs to be • Classroom based support; organised via your teacher or the • Drop in centre; or Disability Liaison Officer. • Focus groups - e.g. report ONLINE RESOURCES writing, mathematical View the list of online resources calculations, essay writing. available via www.gotafe.vic.edu.au/ Learning Support is not limited to library ‘Online Resources’ button. students with very low level skills, If you have trouble accessing online but is available to all students who resources then contact the Shepparton wish to improve language, literacy or Campus Library and we will assist with numeracy skills in order to meet the login details and guides. requirements of their course. Contact Learning Support RECIPROCAL BORROWING 1300 GOTAFE (1300 468 233). THROUGH CAVAL The Co-operative Action by Victorian LIBRARY Academic Libraries (CAVAL) Reciprocal Borrowing Program is a scheme SERVICES whereby staff and students of Library Services are available at all participating libraries are able to borrow material from other participating Campuses. Services and hours vary Victorian libraries. Please contact the from Campus to Campus. To check Shepparton Campus Library to organise opening and closing times as well a CAVAL card to be sent to you. as access to the online portal visit: www.gotafe.vic.edu.au/library and follow link. LIFTS Lifts are provided in the Cowley Fryers Street and Vibert buildings at Fryers Street McLean Building, Campus, Shepparton and Building 1st Floor Fryers Street, E in Docker Street, Wangaratta for Shepparton, 3630. students who are unable to use the Phone (03) 5833 2644 stairs e.g. students with disabilities, E: [email protected] parents with pushers, etc. Able- bodied students are expected to use Seymour Campus the stairs. Library access by arrangement with teacher.

16 LOCKERS for Education and Employment (SEE) program across regional Victoria. A limited number of lockers are Interpreter assistance is also available available at each Campus. Speak from the Multicultural Education to a Youth and Support Officer Centre. or Reception staff for further information. Contact the Multicultural Education Centre on 1300 GOTAFE (1300 468 These lockers are provided as a 233). storage area only. All items stored are the responsibility of the owner. We strongly recommend that you do not leave valuables or money in the lockers. O A padlock is required and all lockers need to be emptied by December 22. OH&S GOTAFE is committed to the LOST PROPERTY principles contained within the If you find or lose an item contact Occupational Health & Safety Act reception with the details. 2004. Students and staff at GOTAFE are to carry out their responsibilities in a safe and secure environment. Any matters relating to OH&S at GOTAFE may be raised with your M teacher, or directed to a Health & Safety Representative on your campus or the OH&S Coordinator at MICROWAVES the Shepparton Campus. Microwaves are available for students use in the student amenities area of your Campus. ORIENTATION At the beginning of your course, MOBILE PHONES your teacher will arrange for Administration and Student Services When in class or meetings staff to speak to your class on what students are required to switch off services are available to you. their mobile phones. Alternative arrangements can be made with your teacher if you have to be contacted urgently.

MULTICULTURAL P EDUCATION PHOTOCOPYING CENTRE AND PRINTING The Multicultural Education Centre Photocopying and printing facilities is based at the Fryers Street, are available at all Campuses using Shepparton Campus. your student card. Machines for loading money for printing are The Centre aims to assist people of located within the Fryers Street a culturally and linguistically diverse campus library, or near reception at background (CALD) with settlement, other campus locations. language and training programs for the purpose of enhancing employment prospects. The Centre is the major provider of Adult Migrant English Program (AMEP) and Skills

17 Any device in a shared space is accessible to students for printing and photocopying. All photocopying and/or printing must comply with R copyright legislation as detailed in the GOTAFE Copyright Procedure. REASONABLE ADJUSTMENT PLAGIARISM PLAN For academic purposes it is required Over the last nine years GOTAFE that you reference any ideas taken endorsed its Disability Action Plan from another person. If submitted (DAP) after extensive consultation work shows any signs of copying with you the student and staff of someone else’s work without GOTAFE it was found that the DAP acknowledgement, this will be seen may have inadvertently become a as plagiarism. You will be given a barrier in its use of terminology. It first and final warning, and asked to was agreed that we would take the resubmit your work. fundamental principles of Reasonable Adjustments out of the Disability POLICIES Discrimination Act Commonwealth Please refer to the GOTAFE website 1992 for students with a disability. www.gotafe.vic.edu.au for policies and procedures. RECYCLING GOTAFE is committed to PRIVACY & environmental sustainability, CONFIDENTIALITY including the reduction of waste going to landfill. Recycling bins GOTAFE takes privacy and are located around Campuses for confidentiality matters seriously. cans, bottles, paper and cardboard. Students are to be aware that Recycling bins have a yellow lid for disclosure of any personal easy identification. information about another student or individual without that persons consent is unlawful. Students caught REFUND OF FEES doing this will face disciplinary action Please refer to the Fees and Charges under the Student Code of Conduct. brochure available on our website www.gotafe.vic.edu.au. PROTECTED DISCLOSURE (WHISTLE- BLOWING) S Whistleblowing’ is the act of SKILLS reporting corruption or dishonest activity by a public body, including RECOGNITION GOTAFE, or its officers, staff or Skills Recognition is the process of directors. Individuals are encouraged gaining formal recognition for skills to read the Protected Disclosure and knowledge that have been (Whistleblower) Policy available obtained through work history, on the GOTAFE website for further previous study and life experiences. information, including the reporting It is important to remember that this of such conduct. is an ‘assessment only’ process - there will be no training (although the candidate may choose to complete

18 further training as a result of the SOCIAL MEDIA assessment process). GOTAFE recognises the need to There are two ways for this provide guidance regarding the recognition to occur: expectations and standards that CREDIT TRANSFER apply where this use is about the Institute, its products and services, Credit transfer assesses the initial its people (students and staff) and course or subject that an individual other business-related stakeholders. is using to claim access to, or the GOTAFE’s Student Code of Conduct award of credit in, a destination applies to enrolled students when course. The assessment determines engaging in social media; this applies the extent to which the candidate’s to all posts that make reference initial course or subject is equivalent about your fellow students. to the required learning outcomes, competency outcomes or standards When using Social Media please in a qualification. remember that what you post may find its way back to the individual, RECOGNITION OF PRIOR the Institute, and current and future LEARNING (RPL) employers which may have adverse An assessment process that effects on future career prospects. assesses an individual’s non-formal Be Social Media responsible. Think and informal learning to determine before you post. the extent to which that individual has achieved the required learning STUDENT SAFETY/ outcomes, competency outcomes or standards for entry to and/or partial SECURITY or total completion of a qualification. GOTAFE is committed to ensuring that it provides a safe and secure learning environment for its students SKATEBOARDS and various measures have been put AND SKATES in place, which will be covered at In the interests of safety, student orientation. Please discuss skateboarding and skating are not any concerns with your Course permitted on Campus premises and Coordinator, Student Services or grounds. campus reception.

SMOKING STUDENT CODE GOTAFE campuses uphold a smoke OF CONDUCT / free policy in order to provide and BEHAVIOUR maintain so far as practicable, an environment that is safe and without GOTAFE’s Student Code of Conduct risks to health to both students Policy and Procedures outline the and staff. Smoking is not permitted expected behaviours of students in GOTAFE buildings, vehicles or when learning at GOTAFE. These are on campus grounds. Designated accessible from the GOTAFE website smoking areas are located at the and students are to familiarise perimeter of each campus with butt themselves with these policies. receptacles provided. Bullying - students are not to behave in a manner that may be considered abusive or insulting, including yelling or screaming; behaviour that intimidates, humiliates, belittles or degrades; teasing or making a person the brunt of jokes; or spreading malicious gossip.

19 Social Media - students are to Students should not wear any be aware that when using social clothing that is likely to offend others media, the activities are public, and because of slogans, cartoons, or any prospective employers and members symbol or graphic work to provoke, of the public may view them. The intimidate, condemn or ridicule Student Code of Conduct outlines the others; or because of its lack of expected behaviours when engaging decency, modesty or cleanliness. in social media. For some programs you will be Harassment - students are not to required to wear personal protective behave in an aggressive, offensive, equipment (PPE) as directed by your humiliating or intimidating manner Teachers. This may include safety towards other students or GOTAFE glasses, steel capped boots and ear staff. Individuals that observe such protection. Clothing must provide behaviour are to report it to their adequate cover and be reasonably teacher, Contact Officer or Student close fitting with no torn parts that Services who will provide further can be caught. Loose clothing in a guidance. practical activity could become a Discrimination - Students are to hazard. Long hair must be restrained be aware that under the Equal with a heavy-duty safety hair net or Opportunity Act 2010 (Vic), a person a beret type cap that fully encloses discriminates against another person the hair. if they treat a person less favourably in the same circumstances, or SURVEYS & in circumstances which are not materially different. This includes FEEDBACK their sex, age, race, sexual preference Students may be asked to provide and so on. feedback on their learning Recording of Lectures - the recording experiences during their course of lectures is prohibited unless you of study and on their satisfaction have gained prior permission from and employment or further study the course co-ordinator. outcomes following successful completion of their qualification. Parents and guardians when Feedback is typically requested in the engaging with GOTAFE must also form of in-class course evaluation behave in accordance with the or by survey conducted on campus principles set out in GOTAFE’s via electronic means or mail. The Behavioural Policy. Parents/guardians feedback is used by GOTAFE for are expected to support any agreed continuous improvement purposes action(s) taken as a result of any to ensure quality training and substantiated discrimination, assessment and support services bullying and/or harassment claim, are provided to students, while the or any undertakings agreed to in any Victorian Government, Australian behavioural contract. Skills Quality Authority (ASQA) and National Centre for Vocational STUDENT DRESS Education Research (NCVER) seek feedback to benchmark performance STANDARDS of training providers or for research GOTAFE aims to prepare students purposes. for their working life. It is therefore expected that whilst participating in GOTAFE activities, students will dress in a manner that is clean, neat and safe, as is expected in any other workplace.

20 U Y UNIQUE STUDENT YOUTH IDENTIFIER (USI) ALLOWANCE Every student is required to have Youth Allowance provides financial a USI if enrolling into Nationally assistance to young people aged 25 Recognised Training. It will provide years and under. you with access to your training For more information contact records and results. To apply for your Centrelink on 13 24 90 or Youth and USI go to www.usi.gov.au make sure Student Support Services on your you have some identification handy. Campus. Once you have your USI make sure you provide it to us via any enrolment centre at any campus or email: [email protected] detailing your name, address, the course you are enrolled in and your USI number. W WIRELESS INTERNET Wireless internet access is available to students at all GOTAFE campuses. Connectivity is available in various locations around the campuses, within buildings and some outside areas. To find out more refer to www. gotafe.vic.edu.au and under the Student Life heading you will find a link to Wifi. This will provide instructions on accessing Wireless Internet via your personal electronic device

WITHDRAWALS If you decide to discontinue with your studies, you must contact the teaching department and complete a withdrawal form. Refunds will not be given to students who do not formally withdraw. Students have a four week timeframe available to withdraw. Refer to the Fees and Charges Brochure for further detail.

21 STATEMENT OF ADHERENCE TO AUSTRALIAN DEMOCRATIC PRINCIPLES

Australian society is defined, By creating a positive environment among other aspects, by a belief in which the welfare and needs in elected Government, by a of students is of paramount commitment to the rule of law, importance, GOTAFE seeks to to equal rights for all before the enhance the learning experience law, and by a belief in freedom and optimise outcomes for all of religion, freedom of speech students. In this way, GOTAFE and freedom of association. Our aims to not only practice these society is also tolerant of a range principles but to imbed them in the of religious, political, social and learning process to contribute to cultural beliefs and values in their perpetuation. the context of the fundamental Through the GOTAFE Behavioural principle of our democracy. Policy and Procedure, the Institute As a registered training provider aims to: operating under the regulations • foster an environment that of the Victorian Education and is free from discrimination, Training Reform Act 2006, GOTAFE harassment and bullying undertakes to deliver our programs • promote appropriate and teaching in a manner standards of conduct at all that supports and promotes times the principles and practice of • implement education and Australian democracy. awareness-raising strategies This includes a commitment to: to ensure that everyone is • Elected government made aware of their rights and responsibilities • The rule of law • encourage reporting of • Equal rights for all before the inappropriate behaviour and law provide an effective procedure • Freedom of religion for resolving complaints in a • Freedom of speech and sensitive, confidential, fair and association timely manner • The values of openness and • provide protection from tolerance victimisation GOTAFE is committed to operating • provide individuals access to in a manner consistent with these information outlining how to principles and to ensure that these best manage their health and principles are put into practice safety through appropriate inclusion in • ensure the principles of Institute policies and procedures. natural justice are adhered to at all times The GOTAFE community is enriched by people of many backgrounds, age, race, ethnic and national heritage, physical and intellectual abilities and lifestyle choices. GOTAFE aims to treat all members of the community with dignity, courtesy and respect.

22 PHONE NUMBERS

COUNSELLOR 1300 GOTAFE (1300 468 233)

DISABILITY LIAISON SERVICE 1300 GOTAFE (1300 468 233)

LIBRARY Shepparton (03) 5833 2644 Wangaratta (03) 5723 6210

RECEPTION 1300 GOTAFE (1300 468 233)

TAXI Benalla (03) 5762 3333 Seymour (03) 5792 1644 Shepparton 131 008 Wangaratta (03) 5721 8888

STUDENT SERVICES 1300 GOTAFE (1300 468 233)

CAREER SERVICES 1300 GOTAFE (1300 468 233)

23 gotafe.vic.edu.au 1300 GOTAFE (468 233)

GOTAFE is the trading name of Goulburn Ovens Institute of TAFE (RTO 3094) Every effort has been made to ensure that the contents of this publication are accurate at the time of printing, January 2016; contents may be subject to change without notice. 24