Student Handbook

Home , Shepparton, Wangaratta

STUDENT HANDBOOK

gotafe.vic.edu.au

1 2 CONTENTS

Campuses 4- 7

Student Welfare Unit 9 - 13

GOTAFE A-Z 14 - 27

Contacts 31

IMPORTANT NAMES AND NUMBERS TO REMEMBER

COURSE COORDINATOR TEACHER Name: Name: Email: Email: Ph: Ph:

STUDENT WELFARE UNIT CONTACT PERSON CONTACT PERSON Name: Name: Email: Email: Ph: Ph:

3 CAMPUSES

MACKELLAR STREET

CHURCH STREET

SMYTHE STREET SAMARIA ROAD HANNAH STREET

BENALLA STREET

BRIDGE STREET SALISBURY STREET

CARRIER STREET

RAILWAY PLACE NUNN STREET

COSTER STREET

ARUNDEL STREET Benalla Campus Samaria Road, Benalla The Benalla Campus is a modern building with excellent facilities including Clinical Skills Laboratories with patient simulation for our Health students.

GOULBOURN VALLEY HWY WALLIS STREET ST PRESIDENT

HIGH STREEET HIGH STREEET

BUTLER STREEET ELIZABETH STREET

WALLIS STREET

BISHOP STREEET TRISTAN STREEET

TALLAROOK STREET CRAWFORD STREEET CRAWFORD

SeymourWILLIAM STREEET Campus WALLIS STREET Wallis Street, Seymour Seymour Campus is located in the heart of STATIONSeymour STREEET and is easily accessed via regular train and bus services. Students benefit from a modern environment with access to the latest technology and enjoy a friendly and welcoming atmosphere.

4 D

N I

SHAN LEY STREET MAS ON STREET

S I

D A O R

E N O T

Wangaratta Regional Study Centre

GRAVE L PIT ROAD Tone Road, Wangaratta The Wangaratta Regional Study Centre is a world class facility developed in partnership with Charles Sturt University (CSU). This facility caters to the needs of the animal science, agriculture, equine, horticulture and viticulture industries.

KNIGHT STREET

MIDDLETON STREET CORIO STREET SKENE STREET

NIXON STREET MAUDE STREET FRYERS STREET

HIGH STREET

VAUGHAN STREET

PARAD AY LW PURCELL STREET

WELSFORD STREET RAI ST GEORGES ROAD SOBRAON STREET WYNDHAM STREET

FryersHAYES STREETStreet Campus Fryers Street, Shepparton Located in the heart of Shepparton, the Fryers Street campus is the administrative hub of the Institute. The Campus also boasts world class facilities that reflect real life situations for students including a Day Spa & Hair Salon, Library, Commercial Kitchen, Bakery and Restaurant, plus Automotive and Engineering workshops.

5 DOCKER STREET

OVENS STREET

CUSACK STREET ET RE ST Y LE RY MACKAY STREET NORTON STREET

W A R B Y S ROY STREET TR E

Docker StreetET Campus

T E

E Docker Street, Wangaratta

R R

E Wangaratta’s Docker Street Campus P is the hub of training in the North East region. It houses a training restaurant and offers students a friendly, relaxed study atmosphere with a central area for students including Cafeteria and Library.

D A O R

WANGANUI ROAD

GOLF DRIVE

WHELLER ROAD KITTLES ROAD NUMURKAH ROAD GOLF DRIVE

PARKSIDE DRIVE RUDD ROAD

William Orr CampusPACKHAM STREET

D ULEVAR THE BO Wanganui Road, Shepparton William Orr is a 120 hectare property on the outskirts of Shepparton. The campus is named after the William

Orr homestead, an historic building constructed in 1896 and still in use today. It is the site for Agriculture, Horticulture, Building, Plumbing and NCDE programs. This campus includes programs run by Shepparton TEC.

6 Werribee Campus Terang Campus 3 Research Close, Werribee 7161 Princes Highway, Terang The Werribee Campus offers the The NCDE in Western Victoria is latest in food processing facilities. co-located at DemoDAIRY Student accommodation support near Terang. the ability for students to learn onsite.

Leongatha Campus Warragul Campus Shop 4, 9 Peart Street, Leongatha 71 Willis Street, Warragul A primary focus of the National Warragul and the surrounding area Centre for Dairy Education is noted for dairy farming, other (NCDE) in Leongatha is the highly niche agriculture and producing successful Apprenticeship and highly acclaimed gourmet foods. Traineeship programs The NCDE in Warragul is located in Agriculture. close to the centre of town and within walking distance of the train station.

7 ACKNOWLEDGEMENT We acknowledge the Traditional Owners of the land on which our GOTAFE campuses site. We pay our respects to their Elders, past and present. We also acknowledge and pay our respects to the many Aboriginal people who have a connection to country outside of our regions.

WELCOME As a new or returning student, we would like to welcome you to GOTAFE. We believe this will be a year filled with opportunity and excitement for the TAFE sector in Victoria. The Victorian Government under its Skills First initiative sets out the framework for a strong, reliable TAFE sector that provides high quality education and training for you to develop the skills that you need and employers want. As we move into this new era of skill development for the jobs of today and tomorrow, Vocational Education and Training (VET) is front and centre on the world stage. We are confident of the product and services provided to you; we are currently undergoing the stringent assessment process of CRICOS to deliver the same high quality skills to international students across the world. It is our promise that we will work with you to ensure you are provided the highest quality education and training and that you have access to the services required to complete a qualification in your chosen industry.

8 STUDENT • Student or study related issues • Time management and WELFARE goal setting • Mental health issues such as UNIT depression and anxiety GOTAFE provides a number of • Promotion of Health services to assist you throughout and Wellbeing your educational journey. From • Other issues or the very first thought of taking general concerns on study as a career pathway into your dream job, or may be Counselling is a free and confidential a career change, promotion or service for advancement. For assistance with GOTAFE students. career research, guidance with your resume, finding help with If things are not going the way you paying education expenses or would like, why not see one of getting help with issues which are our Counsellors? stopping you from studying; we The Counsellor can help you find have the support and services you options of your choice and empower need. you to solve your own problems. Talking to a Counsellor is not a COUNSELLING sign of weakness - it means taking Sometimes life can be difficult and a positive step toward coping with nothing seems to be working out. whatever is troubling you. It can feel even worse when we AVAILABILITY don’t have anyone to talk to about our problems. Counselling is the Counsellors aim to be available process of guiding you during a on campus, or by phone, if they stage of life when reassessments or are unable to see or talk to you decisions have to be made about immediately, please leave a yourself and your life course. We message and they will get back to are not experts in your life, but you at the next available time. You we can help you explore and open also have access to E-Counselling up other possibilities to do things within Moodle, where you can differently or look at alternatives or send a confidential message and a Counsellor will respond within the other options. next available or same business day. WHAT TYPES OF PROBLEMS If you are not able to access a CAN COUNSELLORS HELP Counsellor immediately or need counselling advice after hours, you WITH? can contact Lifeline on 13 11 14 (24 Counsellors can help you with a hrs a day, 7 days per week). wide range of problems and issues. CONFIDENTIALITY If the Counsellor cannot help you, then they will refer you to another Whatever you say to the staff service that can help. in the Student Welfare Unit remains confidential, unless you Counsellors are available to talk to or somebody else is in danger, you about: then your confidentiality may be • Personal or family issues broken. You will be informed and empowered around any breach of • Relationship issues confidentiality under our duty • Grief and loss issues of care. • Work related issues

9 If you are referred onto another any disruptions, however things service, or have been seeing may come up that disrupt even the another health professional and greatest of well thought out plans. you want information to be given Our Student Welfare Unit provides or received, then you must provide you with a number of flexible, written permission for either party reliable, caring and kind support before any information exchange. that are confidential, private and We may also ask for personal free, to support you while you information where we think we weather life’s unexpected storms to can offer you extra assistance, such assist you to complete your goals. as “Do you have a disability?” We respect this personal information ACCESS & EQUALITY and keep it safe in line with state and national privacy and storage Access to education and training safety regulations. We DO NOT hand must be equal for all participants. this information onto marketing Services should be available to companies. We have obligations to everyone who is entitled to them maintain the individual’s privacy in and should be free from any form accordance with the Commonwealth of discrimination, irrespective Privacy Act 1988 and the of a person’s country of birth, Information Privacy Act 2000. language, culture, race or religion, gender, sexuality or social status. E-COUNSELLING GOTAFE has numerous policies and procedures developed and delivered To meet the support needs of on the basis of fair treatment of students who aren’t studying on students, staff and visitors. a GOTAFE campus or live near a Where literacy language & campus with counselling staff, numeracy (LLN) levels are identified GOTAFE has e-Counselling in place as being lower than the specified to provide support and assistance. requirements for the qualification No matter where you are or what or course level, GOTAFE will provide time of the day/night, you can leave advice and information about a message for the E-Counsellor. alternative program choices or E-Counselling is run through the course pathways on where you can Moodle program and is easily obtain assistance. accessible to all GOTAFE students. ADDITIONAL THINKING OF DROPPING OUT? SUPPORT SERVICES GOTAFE provides support for DROP IN AND TALK students in a variety of ways. TO ONE OF OUR Further support is provided by the COUNSELLORS! Student Welfare Unit through our: At GOTAFE, we understand that • Disability Liaison Officers you will have many differing and • Individualised support for Youth varying levels of commitment Engagement whilst studying; from family and • Retention Engagement Officers work, to financial and community commitments. The added • Career Services Officers commitment of study will often • Disability Support Workers contribute to extra work loads in • E-Counselling your already busy lives. Often the goals we set go to plan without • YourTutor

10 Feel free to check out how and covers some out-of-pocket child we can assist you. To make an care expenses for those who are appointment call 1300 GOTAFE working, training or studying. Jobs, (1300 468 233) or drop into the Education and Training (JET) Child Student Welfare offices located at Care fee assistance provides extra the four help with the cost of approved child main campuses. care for eligible parents who are looking for work, studying, training CENTRELINK or undertaking rehabilitation to enter or re-enter the workforce. Centrelink delivers Government payments to eligible students to PAYMENTS FOR TRAVEL provide support to people who are EXPENSES studying, training or undertaking If you are a student and you live an Australian Apprenticeship. away from home in order to study, Income support payments like Fares Allowance helps you cover ABSTUDY, Austudy and Youth the cost of travelling between your Allowance provide financial permanent home and the place support while where you are studying. you study. The assistance for Isolated Children To find out the conditions of Scheme helps parents and carers eligibility, refer to the Human who live in rural and remote areas Services website for Centrelink with the extra costs of educating information: humanservices.gov.au their children. Eligible Payments while you are EDUCATION ENTRY PAYMENT studying or training may include: Available to people receiving specific • Youth Allowance (student): income-support payments, to help Youth Allowance provides with the cost of study and to view financial help for young people eligibility guidelines please visit who are studying and training full-time, undertaking a full-time https://www.humanservices.gov. Australian Apprenticeship, or au/customer/services/centrelink/ looking for work. education-entry-payment • Austudy Payment: Austudy https://www.humanservices.gov. provides financial help to full- au/customer/services/centrelink/ time students and Australian international-services Apprentices aged 25 or more. DISABILITY • ABSTUDY Payment: for Indigenous students to help with SUPPORT study costs. Provides help with GOTAFE provides Disability Liaison costs for Aboriginal and Torres Officers (DLO) with Disability Strait Islander Australians who Support Staff (DSS) employed to are studying or undertaking an provide students with disabilities Australian Apprenticeship. the necessary support they need PAYMENTS FOR CHILD to access GOTAFE courses. When CARE COSTS applying for courses, you are advised to contact the DLO to discuss your Child Care Benefit helps cover needs, which may include: the cost of approved child care, including long day care, family • Assistance with your course day care, occasional day care, application and enrolment and before and after-school care. • Participation assistant The Child Care Rebate is paid in • Ergonomic chairs addition to the Child Care Benefit

11 • Note-taker FAIR AND EQUITABLE • Auslan sign interpreters for the You must not harass, bully, deaf and hard of hearing intimidate or treat others unfairly. • Orientation to campus facilities Your behaviour must allow others to freely participate in their chosen • Classroom support and tutorial activities, and not disadvantage or assistance discriminate against them. • Adaptive technology, e.g. voice activated computer programs, HONEST AND LEGAL JAWS for the blind and visually You must act within the law at all impaired, ergonomic keyboards/ times and comply with Workplace chairs etc. Health and Safety Legislation. All students are informed of the Code SUPPORT FOR APPRENTICES of Conduct at the beginning of their Under the Disabled Australian course and are expected to comply Apprenticeship Wage Subsidy with the Code by fulfilling their (DAAWS) the Federal Government responsibilities. Trainers and staff can provide support to apprentices have an obligation to all students to and their employer. ensure a healthy, safe and equitable environment in which every student RIGHTS & can reach their full potential. RESPONSIBILITIES DUTY OF CARE TO MINORS GOTAFE is committed to providing GOTAFE is a unique environment a learning environment where where students of minor status, everyone has the right to be i.e. 17 years and under, often safe and feel safe and one which associate with adult students reflects workplace and community aged 18 years and over. This age expectations and standards. diversity is generally healthy for all All members of our GOTAFE persons in closing the generational community, including those visiting, gap. The protection of all minors can expect an environment and is the responsibility of every adult interactions which are friendly and associated with GOTAFE in all free from any harm. To ensure we its domains. If you are witness provide this environment it is the to, or suspect any activity that is responsibility and right of each detrimental to a minor’s physical, student, staff member and visitor to mental or emotional state please adhere to the principles following: report your beliefs to your Trainer. SAFE AND HEALTHY CHILD SAFE Your behaviour must take into LEGISLATION IN account the physical and emotional VICTORIA safety of others, be in line with Workplace Health and Safety The safety of children and young Standards and follow the specific people in Victoria from all forms of requirements of the learning area in abuse is the responsibility of every which you are operating. adult under its Child Safe Standards. In situations where any person 18 RESPECTFUL AND years and above has reasonable CONSIDERATE grounds to suspect sexual abuse You must treat others with respect towards a child 15 years and and not act in a way that is younger by an adult, must report aggressive, violent or intimidating. their suspicions to the appropriate authorities.

12 GOTAFE has a zero tolerance of any campus via appointment. Staying form of abuse towards any child focused on important goals such as or young person and will take all your education can be difficult. allegations seriously. GOTAFE is a place where any child YOURTUTOR and young person can feel safe In our busy lives we often study in all domains and at all levels. If when we can get a chance. a child or young person discloses Studying outside of business hours abuse taking place at home or can be difficult and frustrating away from any GOTAFE domain, when you don’t understand the they will be supported and question, which may eat into the empowered in their disclosure of study time you have set aside. such abuse. If only there was someone on We have a number of services demand you could access to help and support available, which you work through the point where will be provided to the child or you are stuck! The good news is young person and/or the person there is, it’s called Yourtutor where disclosing their suspicion of abuse. Tutors are available when you GOTAFE has several trained Child need them. Tutors can assist with Safe Officers who can support the essential foundation skills needed victim/s or the person reporting to understand fundamental the abuse. underlying concepts. If you are not sure what constitutes Another service through YourTutor reasonable grounds for you to is Check Mate where you can suspect abuse, please visit: http:// upload your final draft of any www.dhs.vic.gov.au/about-the- written assessment and receive department/documents-and- feedback within 24 hrs before the resources/policies,-guidelines-and- final submission. YourTutor is a legislation/child-safe-standards free service to all enrolled GOTAFE or contact one of our Child Safe students if you would like further Officer on 1300 GOTAFE information on this comprehensive (1300 468 233). support service please either talk with your Trainer or one of our WELFARE & Student Services staff or please call RETENTION 1300 GOTAFE (1300 468 233). Life can be stressful at the best of YOUTH times, juggling families, finances and work commitments and taking ALLOWANCE on a study load can make being a Youth Allowance provides financial student tough. When we become help for young people who are overly stressed it’s a natural response studying full-time, undertaking a of humans to protect ourselves full-time Australian Apprenticeship, from the things that are causing the training, looking for work or who overwhelming stress and as a result are unwell. Eligibility for Youth it’s often study that suffers. Allowance is based on many things We understand your position as we and takes into account: your age have often been in a similar position and whether you are doing an ourselves throughout our own study approved course or activity, if you while managing family and home are dependent or independent, life. Our Welfare & Retention Officers income and assets, and residence can guide and support you through a requirements. To check your range of barriers that may come up eligibility please contact your while you study. Welfare & Retention nearest Centrelink office or support is available to you at each call 132 490.

12 13 GOTAFE A-Z

ACCIDENTS & A INCIDENTS All staff and students must report any ABSENCES incidents, accidents, “near misses” Students are expected to attend all and hazards to their supervisor/Trainer classes and in some areas, minimum as soon as possible (see First Aid). attendance levels are set. Your An incident report form should be Trainers will let you know if this is completed; these are available from the case. Centrelink recipients may your teacher or supervisor. have payments reduced or stopped if a student accumulates more than ADVERTISEMENTS five (5) days of unapproved absence / NOTICEBOARDS in a term. Students should make themselves ABSTUDY aware of the information presented on the Student Noticeboards across the Abstudy provides assistance for GOTAFE Campuses. Prior permission Aboriginal and Torres Strait Islanders through Student Welfare Officers who wish to undertake post- is required before posting items on secondary studies on a full time Student Noticeboards. basis. Depending on your situation, All notices will be monitored and Abstudy can help with living costs, if found to be in breach of GOTAFE school fees, books and travel. values or which may be offensive For more information and assistance to some students will be promptly contact the Koorie Education Unit removed and investigated against the on 1300 GOTAFE (1300 468 233) or Student Code of Conduct. Centrelink on 132 317. ADVICE ON WAGES AUSTUDY For advice on wages and conditions Financial help to full-time students of employment including information and Australian Apprentices aged 25 on federal awards, agreements and years or more. industry sectors contact 131 394 You may be eligible for Austudy (local call fee applies) or go to if you are: aged 25 or more, www.fairwork.gov.au studying full-time in an approved course at an approved educational ALCOHOL AND institution, or undertaking a full- time Australian Apprenticeship, OTHER DRUGS meet a personal income and Alcohol and drugs are strictly asset test, and meet residence prohibited on campus grounds. requirements. GOTAFE’s Alcohol and Drug Policy For more information contact provides that anyone found to be Centrelink on 132 490 or Student breaching this policy can and will face Welfare Unit on your Campus. disciplinary action.

14 AMBULANCE AWARDS/ As ambulance cover is not covered CERTIFICATES by GOTAFE and is costly, students Upon completion of your study, your are encouraged to purchase an Course Coordinator will apply for Ambulance Membership. your award on your behalf which will Call 1800 648 484 for be sent to you directly in the mail. For further information. details please talk to your teachers. Students who hold a Centrelink Students please note: If a Certificate Health Care Card may be entitled has been produced prior to your to free Ambulance Cover. Contact card’s expiry date (as displayed Centrelink or Student Welfare Unit under your name) your access to ALL for further information. information and technology facilities will be cancelled. APPRENTICESHIPS To find out more about Apprenticeships contact an B Australian Apprenticeship Centre in your area go to www. BEHAVIOUR &/OR australianapprenticeships.gov.au/ BULLYING australian-apprentices GOTAFE has a zero tolerance towards ATMS behaviours that may be considered abusive or insulting, including Unfortunately there are no banking yelling or screaming; behaviour that facilities on Campus - but fees can intimidates, humiliates, belittles or be paid by EFTPOS degrades; teasing or making a person (no cash withdrawals). the brunt of jokes; or spreading malicious gossip. All instances of this AUSTRALIAN nature will be taken seriously and APPRENTICESHIP may be a breach of the Student Code SUPPORT NETWORK of Conduct where disciplinary action These centres have been established may entail. by the Australian Government to provide support for employers BOOKSHOP and apprentices throughout the A bookshop service operates from apprenticeship life cycle. Seewww. the Shepparton Campus. All books australianapprenticeships.gov.au and nursing and hairdressing equipment are available. AUTHORISED Orders for materials can be placed OFFICERS with the Shepparton Campus via These monitor the compliance phone, fax or email. of employers for apprentices and The bookshop provides a service trainees. Services provided: to all GOTAFE locations and items • Assist TAFE Institutes in relation can be sent via courier to Benalla, to apprenticeships and trainees Seymour and Wangaratta for pick up at no extra charge. Items sent • Investigate disputes between to home address or other campus apprentices/trainees and locations will incur a postage charge. employers For further information contact go to the VRQA website www.vrqa.vic.gov. au and request an enquiry directly.

15 HUNGRY MINDS BOOKSHOP CAFETERIAS Shepparton Campus Snacks and drinks are available Located at Reception Desk, at most Campuses, via canteens, Ground Floor McLean Building, vending machines or nearby shops. Fryers Street Campus Docker Street Wangaratta Campus Phone (03) 5833 2501 students are encouraged to make use of the cafeteria on campus. Fax (03) 5833 2551 HOURS OF OPENING CAR PARKING Monday to Friday 8:30am - 4:45pm Limited parking is available at Closed public holidays and weekends. Campus sites at Docker Street, Wangaratta and Fryers For further bookshop information, Street, Shepparton. please check www.gotafe.vic.edu.au At Fryers Street - Shepparton it is suggested to park free near Deakin Reserve in Nixon Street or the C Stewart Street car park behind the CHILD SAFE GV Hotel. Alternatively reduced prices are available to students at the STANDARDS multi-deck car park in Stewart Street, near Village Cinemas. (For pricing The introduction of Child Safe and application, apply directly to the Standards is part of the Victorian car park). Government’s response to the recommendations from the recent Day parking is available in Docker Betrayal of Trust Report. GOTAFE is Street, Cusack Street, Norton Street committed to supporting increased and Mackay Street in Wangaratta. responses to child and young person Parking notices and time limits on abuse in the community and will use GOTAFE grounds and adjoining the Child Safe Standards to promote streets should be strictly observed. and embed a culture of protecting Car parking at the Benalla, Seymour children across the organisation. and William Orr Campuses is freely All children and young people have available. At all sites, vehicles are the right to feel safe and be safe parked at own risk. regardless of gender, sexual identity, race, national origin, religious beliefs or CHANGES IN other affiliations, age, family structure, PERSONAL DETAILS disability, or sexual orientation. You are responsible for keeping your We are committed to promoting enrolment record up to date. Please the cultural safety and identity of update any changes such as address, Aboriginal Children and children from, phone number or name change at culturally and/or linguistically diverse your Campus Enrolment Centre. backgrounds, as well as the safety of Children with a Disability. COMPLAINTS If you are concerned about the welfare of someone you know please call 1300 & APPEALS GOTAFE and ask to speak with a Child GOTAFE has a Complaints and Safe Officer. Appeals from Students and Clients Procedure that sets out options for lodging a complaint or appeal against a decision. Complaints can be made directly in writing using a feedback form from campus reception or

16 available online at gotafe.vic. CRISIS edu.au/contact. Alternatively, complaints in writing can be posted If you are in a need of urgent directly to the CEO, GOTAFE, 152 assistance, medical, police or other – 200 Fryers St, Shepparton and emergency service assistance marked “Confidential”. PHONE 000. Note that student satisfaction During business hours you could surveys and course evaluation contact First Aid assistance through surveys are conducted regularly Reception or contact the Counselling through the year. service on your Campus or see a Youth and Student Support Officer COMPUTERS & for Welfare related needs. ONLINE FACILITIES For after hours help please ring: GOTAFE students have access LIFELINE: 13 11 14 to computers and a number of SUICIDELINE: 1300 651 251 online facilities to assist with study. KIDS HELPLINE: 1800 55 1800 Access to computer facilities are available via: Wangaratta campus, Shepparton campus library, Seymour campus foyer, and the D Benalla campus Resource Room. Computer laboratories are located DEBTS TO GOTAFE at Wangaratta, Shepparton, Any outstanding debt, payable to Benalla, Seymour, Werribee, GOTAFE will render your academic Wangaratta Regional Study Centre record “suspended”. This means Campus and William Orr. Portable that NO results or certificates will be student computer facilities are released and no computer or library available at Terang, Warragul access will be available until all debts and Leongatha. have been paid. GOTAFE website DISABILITY www.gotafe.vic.edu.au Disability is a physical or mental • Online course login links condition that limits a person’s • GOTAFE documents (Located movements, senses, or activities, under ‘Contact’) and may be a temporary or o Student Conduct Procedure permanent condition. If you have (Procedures – a disability of any form it is in Student Services) your best interest to seek advice from the campus Disability Liaison o Assessment cover sheet Officer (DLO) preferably prior to the (Forms – commencement of your course. Learning Assessment) In place of its Disability Action o Various other Forms, Plan, GOTAFE has implemented a Policies and Procedures Reasonable Adjustment Plan in line • Student Life with underpinnings of the Disability o Wifi instructions for Discrimination Act 1992 (Cth). This personal electronic device new plan moves away from what access to online learning we have to do, to a plan with an emphasis on what we can do. Further information is available from the DLO.

17 DISCRIMINATION Persons aged less than 18 years of age are classified as minors and those GOTAFE has policies in line with State students under 18 years of age living and Federal law to protect students independently away from home are and intending students from being considered ‘independent minors’. discriminated against in their education. To access a copy of the policies, E go to the website or student administration. If you have any EMAIL concerns or believe you have been possibly discriminated against please GOTAFE students enrolled into an see a member of Student Services or accredited course have access to a visit the GOTAFE website: free Outlook email account. To set www.gotafe.vic.edu.au up your account refer to the Course Handbook for Learners. DRIVING SAFETY EMERGENCY If you own a motor vehicle you must be aware of driving safely to, PROCEDURES on and from campus. It is up to you Each Campus has identified to ensure that you follow the road Emergency Wardens who will rules and laws to guarantee the implement GOTAFE emergency wellbeing of yourself, other drivers procedures if this is required. and pedestrians. Motor Vehicles are If you hear a continuous alarm bell only permitted to park in designated or siren, or GOTAFE Emergency parking spaces. Wardens directing the evacuation Car parking (designated car parks/ of an Institute Building, you must street parking) is provided at each assemble and follow the instructions campus. Students are not to drive or of Emergency Wardens and/or park where access is unauthorised. GOTAFE staff and: This means no parking areas, no • Not use elevators or lifts. stopping areas, access ways or • Assist any person in immediate any area not officially set aside for danger if safe to do so. parking, including verges, gardens and pathways. • Raise the alarm if the emergency situation is in your immediate Where authorised to drive a vehicle area - notify Institute staff and on campus, the maximum speed is Emergency Services if required. walking pace. • Evacuate to the assembly area GOTAFE does not accept displayed on maps in Institute responsibility for damage to vehicles, buildings, using the closest loss of vehicles or damage to or loss emergency exit. of accessories or contents of vehicles while on campus. • Remain at the assembly area until further advice and stay near DUTY OF CARE FOR to your class group if possible so MINORS that your Trainer knows you are accounted for. If you are under 18 years of age and • Keep clear of the building to wish to leave the GOTAFE campus permit access by Emergency grounds during breaks, including Services if required. lunch then you will be required to have a permission to leave grounds form signed by your parent or guardian before the course start date.

18 • Do not re-enter the building All first aid events must be reported until advised it is safe to do so by using the Incident Report Form. In the an Institute emergency warden case of a medical emergency, PHONE or Emergency Services. 000 and provide your Campus location • Participate in scheduled to Emergency Services. evacuation exercises if required. FOOTBALLS / BALL GAMES F Please note ball sports are not allowed on GOTAFE Campuses due to limited FEES space and concerns for the safety of students. Details of fees are outlined in the Fees & Charges brochure that was supplied to you in your Student Enrolment Pack. If you require I another brochure please collect from the Enrolment Centre at any Campus. IDENTIFICATION Make sure you read it carefully. CARDS Prior to enrolment you will receive an Your student ID provides proof of your ‘Indicative statement of fees” which enrolment. It allows you to borrow will give you an approximate quote of books from the library and for travel what you could be charged for concession applications and student your course. discounts. The student ID card is required for printing from photocopiers FINANCIAL ADVICE and printers. Student ID cards have an Financial advice is available through expected end date for your enrolment, the Community Health Service. See once you have officially finished your Youth and Student Welfare Officer for course access to the GOTAFE system contact information. will be disabled. FINANCIAL INJURED/ILL HARDSHIP PERSONS Fees are payable in full at the time If an incident is relatively minor it can of enrolment. be treated by a First Aider. However if the incident requires immediate Students who cannot pay their fees medical attention, the First Aider may at the time of enrolment because provide initial treatment and then of financial hardship should contact contact or ask you to contact medical Welfare Retention Officers prior to assistance or call emergency services. enrolment, or if financial hardship hits while you are studying please If a student under 18 years of age is refer to Student Services unwell, GOTAFE will endeavour to staff members. contact parents/guardians to make arrangements for the student to be There may be Fee Deferral options transported home safely. for those with genuine hardship. Where possible, the student or their FIRST AID emergency contact should organise transport home or to medical Each Campus has trained First Aid attention. If this is not possible, it Officers and first aid kits. Report all is appropriate that a GOTAFE staff incidents or accidents to a Trainer, member accompany the student to staff member or reception, so that medical treatment using a first aid assessment and treatment GOTAFE vehicle. can be arranged if required.

19 If GOTAFE is unable to contact motivating pride in heritage and the student’s relevant emergency culture, whilst preparing students to contacts in an emergency medical take advantage of work opportunities. situation, a GOTAFE staff member will For further information contact the remain with the student until they Koorie Unit on 1300 GOTAFE receive medical attention or their (1300 468 233). emergency contact arrives. GOTAFE staff members will not transport students home or to L medical attention in their personal vehicles. LEARNING SUPPORT In emergency medical situations, Do you have difficulties completing GOTAFE will respond appropriately course requirements? Assistance with and in a timely fashion. If it is a reading, writing or mathematical tasks medical emergency and there is may help you to overcome any doubt about the health of the these difficulties. person, Emergency Services MUST Learning Support at GOTAFE is a be contacted by calling 000. strategy designed to assist students For medical emergencies involving to maximise their learning and students, a GOTAFE staff member will successfully complete training. remain with the student until they Support is offered in a range of receive medical attention or their modes including: emergency contact arrives. • One to one support In emergency medical situations • Classroom based support involving staff, another GOTAFE • Drop in centre staff member will remain with the involved staff member until they • Focus groups - e.g. report writing, receive medical attention or their mathematical calculations, emergency contact/a family member essay writing. arrives. All injuries must be reported Learning Support is not limited to using the Incident Report Form. students with very low level skills, but is available to all students who wish to improve language, literacy or numeracy skills in order to meet the K requirements of their course. Contact Learning Support KOORIE EDUCATION 1300 GOTAFE (1300 468 233). UNIT The Centre for Koorie Education Unit LIBRARY SERVICES is recognised as a provider of quality Library Services are available at all vocational education and training to Campuses. Services and hours vary Indigenous Australians. from Campus to Campus. To check GOTAFE has a dedicated Koorie opening and closing times as well as Education Unit based at the Fryers access to the online portal visit: www. Street Shepparton Campus and gotafe.vic.edu.au/library and provide student support for all follow link. Indigenous students enrolled across Fryers Street all campuses of GOTAFE. McLean Building, The Koorie Education Unit operates 1st Floor Fryers Street in a relaxed atmosphere, encouraging Shepparton, 3630. renewed self-esteem and confidence Phone (03) 5833 2644 in the learning process as well as E: [email protected]

20 Seymour Campus for students who are unable to use the stairs e.g. students with Library access by arrangement disabilities, parents with pushers, etc. with Trainer. Wangaratta Campus LOCKERS Wangaratta Library 21 Docker Street A limited number of lockers are Wangaratta, 3677 available at each Campus. Speak Phone (03) 57212 366 to a Youth and Support Officer or E: [email protected] Reception staff for William Orr Campus further information. Library access by arrangement These lockers are provided as a with Trainer. storage area only. All items stored are the responsibility of the owner. We BORROWING CONDITIONS strongly recommend that you do not Borrowing rights will be withdrawn leave valuables or money in if borrowing conditions are not the lockers. adhered to. A padlock is required and all lockers need to be emptied by December 22. EQUIPMENT Various items of equipment are available for loan. This needs to be LOST PROPERTY organised via your teacher or the If you find or lose an item contact Disability Liaison Officer. Reception with the details.

ONLINE RESOURCES View the list of online resources M available via www.gotafe.vic.edu. au/library ‘Library Catalogue - Online MICROWAVES Resources’ button. Microwaves are available for students If you have trouble accessing online use in the student amenities area of resources then contact the Shepparton Campus Library and we will assist with your Campus. login details and guides. MOBILE PHONES RECIPROCAL BORROWING When in class or meetings THROUGH CAVAL students are required to switch off The Co-operative Action by Victorian their mobile phones. Alternative Academic Libraries (CAVAL) arrangements can be made with your Reciprocal Borrowing Program is a Trainer if you have to be scheme whereby staff and students contacted urgently. of participating libraries are able to borrow material from other MULTICULTURAL participating Victorian libraries. EDUCATION CENTRE Please contact the Shepparton The Multicultural Education Centre Campus Library to organise a CAVAL is based at the Fryers Street, card to be sent to you. Shepparton Campus. LIFTS The Centre aims to assist people of Lifts are provided in the Cowley a culturally and linguistically diverse and Vibert buildings at Fryers Street background (CALD) with settlement, Campus, Shepparton and Building language and training programs E, Automotive and Flexible Learning for the purpose of enhancing Centre in Docker Street, Wangaratta employment prospects.

21 The Centre is the major provider Any device in a shared space is of Adult Migrant English Program accessible to students for printing (AMEP) and Skills for Education and photocopying. All photocopying and Employment (SEE) program and/or printing must comply with across regional Victoria. Interpreter copyright legislation as detailed in the assistance is also available from the GOTAFE Copyright Procedure. Multicultural Education Centre. Contact the Multicultural Education PLAGIARISM Centre on 1300 GOTAFE For academic purposes it is required (1300 468 233). that you reference any ideas taken from another person. If submitted work shows any signs of copying O someone else’s work without acknowledgement, this will be seen OH&S as plagiarism. You will be given a first and final warning, and asked to GOTAFE is committed to the resubmit your work. principles contained within the Occupational Health & Safety Act POLICIES 2004. Students and staff at GOTAFE are to carry out their responsibilities Please refer to the GOTAFE website in a safe and secure manner. Any www.gotafe.vic.edu.au for policies matters relating to OH&S at GOTAFE and procedures may be raised with your Trainer, • See GOTAFE Documents or directed to a Health & Safety under ‘Contact’. Representative on your campus or the OH&S Coordinator at the PRIVACY & Shepparton Campus. All hazards and CONFIDENTIALITY incidents must be reported using the Incident Report Form. GOTAFE takes privacy and confidentiality matters seriously. ORIENTATION Students are to be aware that disclosure of any personal At the beginning of your course, information about another student your Trainer will arrange for or individual without that persons Administration and Student Welfare consent is unlawful. Students caught Unit staff to speak to your class on doing this will face disciplinary action what services are available to you. under the Student Code of Conduct.

PROTECTED P DISCLOSURE PHOTOCOPYING (WHISTLE- AND PRINTING BLOWING) Photocopying and printing facilities Whistleblowing is the act of reporting are available at all Campuses using corruption or dishonest activity by a your student card. Machines for public body, including GOTAFE, or its loading money for printing are officers, staff or directors. Individuals located within the Fryers Street are encouraged to read the Protected Campus Library, or near reception at Disclosure (Whistleblower) Policy other campus locations. available on the GOTAFE website for further information, including the reporting of such conduct.

22 Though the individual Centres are locally focused, they are connected, R meaning your local Skills and Jobs Centre can link you into the Centre REASONABLE or TAFE that best suits your particular training needs. Skills and Jobs Centres ADJUSTMENT PLAN work with individuals, industry, GOTAFE’s Disability Action Plan business and community to provide (DAP) has been revised to include new, and strengthened, links to TAFE. the fundamental principles of Why not contact your local Skills and “Reasonable Adjustment’s” from Jobs Centre’s Relationships Manager the Disability Discrimination Act to discuss what we can offer you? Commonwealth 1992. We have applied the concept and principles of Shepparton Wangaratta Reasonable Adjustment to include all 147 Corio St Docker St students. The concept of Reasonable Shepparton Wangaratta Adjustment Plan involves the principles of universal design which Benalla Seymour allows maximum participation by all 85 Nunn St Wallis St regardless of gender, religion, race, Benalla Seymour sexuality, disability etc. and without singling out one particular group. CAREERS GUIDANCE RECYCLING All enrolled students or potential students of GOTAFE across all GOTAFE is committed to campuses are eligible for free environmental sustainability, careers guidance by qualified including the reduction of waste GOTAFE Career services staff. going to landfill. Recycling bins are located around Campuses for Careers counselling can help with: cans, bottles, paper and cardboard. • Career planning and decision Recycling bins have a yellow lid for making easy identification. • Course choice, course changes and options for further study REFUND OF FEES • Preparation for the job Please refer to the Fees and Charges market (job search strategies, brochure available on our website preparation for interviews, www.gotafe.vic.edu.au. resume and cover letter assistance) • Applications for further study S at university. SKILLS & JOBS COURSE GUIDANCE CENTRE “CAREER VOYAGE” The Career Voyage software, used If you are looking to train or reskill, by a trained Career Voyage Adviser, the Skills and Jobs Centre offers takes you through four steps to you expert advice on training and identify suitable jobs, and gives employment opportunities. access to research those jobs. Funded by the Victorian The program analyses your Government, these walk-in centres attributes and preferences and offer a range of support services for matches these to suitable jobs, individuals and businesses tailored to based on your likes and dislikes. meet the needs of local communities and local industries.

23 A large data source is used SKATEBOARDS to provide interesting career suggestions in a huge range of AND SKATES occupations. In the interests of safety, skateboarding Undertaking the Career Voyage and skating are not permitted on program can reinforce your existing Campus premises and grounds. career ideas, provide backup options and can suggest job SMOKING options you have not heard of, or GOTAFE campuses uphold a smoke free have not previously considered. policy in order to provide and maintain For more information contact so far as practicable, an environment Career Services on 1300 GOTAFE that is safe and without risks to health (1300 468 233). to both students and staff. Smoking is not permitted in GOTAFE buildings, SKILLS vehicles or on campus grounds. Designated smoking areas are located RECOGNITION at the perimeter of each campus with Skills Recognition is the process of butt receptacles provided. gaining formal recognition for skills and knowledge that have been SOCIAL MEDIA obtained through work history, GOTAFE recognises the need to provide previous study and life experiences. guidance regarding the expectations It is important to remember that this and standards that apply where this is an ‘assessment only’ process - there use is about the Institute, its products will be no training (although the and services, its people (students candidate may choose to complete and staff) and other business-related further training as a result of the stakeholders. GOTAFE’s Student Code assessment process). of Conduct applies to enrolled students There are two ways for this when engaging in social media; this recognition to occur: applies to all posts that make reference about your fellow students. CREDIT TRANSFER When using Social Media please Credit transfer assesses the initial remember that what you post may course or subject that an individual find its way back to the individual, is using to claim access to, or the the Institute, and current and future award of credit in, a destination employers which may have adverse course. The assessment determines effects on future career prospects. Be the extent to which the candidate’s Social Media responsible. Think before initial course or subject is equivalent you post. to the required learning outcomes, competency outcomes or standards STUDENT SAFETY/ in a qualification. SECURITY RECOGNITION OF PRIOR GOTAFE is committed to ensuring LEARNING (RPL) that it provides a safe and secure An assessment process that learning environment for its students assesses an individual’s non-formal and various measures have been put and informal learning to determine in place, which will be covered at the extent to which that individual student orientation. Please discuss any has achieved the required learning concerns with your Course Coordinator, outcomes, competency outcomes or the Student Welfare Unit or campus standards for entry to and/or partial reception. or total completion of a qualification.

24 STUDENT CODE Parents and guardians when OF CONDUCT / engaging with GOTAFE must also behave in accordance with the BEHAVIOUR principles set out in GOTAFE’s Student GOTAFE’s Student Code of Conduct Code of Conduct Procedure. Parents/ Policy and Procedures outline the guardians are expected to support expected behaviours of students any agreed action(s) taken as a result when learning at GOTAFE. These are of any substantiated discrimination, accessible from the GOTAFE website bullying and/or harassment claim, and students are to familiarise or any undertakings agreed to in any themselves with these policies. behavioural contract. BULLYING - students are not to behave in a manner that may be STUDENT DRESS considered abusive or insulting, STANDARDS including yelling or screaming; GOTAFE aims to prepare students behaviour that intimidates, humiliates, for their working life. It is therefore belittles or degrades; teasing or expected that whilst participating in making a person the brunt of jokes; or GOTAFE activities, students will dress spreading malicious gossip. in a manner that is clean, neat and SOCIAL MEDIA - students are to safe, as is expected in any be aware that when using social other workplace. media, the activities are public, and Students should not wear any prospective employers and members clothing that is likely to offend others of the public may view them. The because of slogans, cartoons, or any Student Code of Conduct outlines the symbol or graphic work to provoke, expected behaviours when engaging in intimidate, condemn or ridicule social media. others; or because of its lack of HARASSMENT - students are not to decency, modesty or cleanliness. behave in an aggressive, offensive, For some programs you will be humiliating or intimidating manner required to wear personal protective towards other students or GOTAFE equipment (PPE) as directed by your staff. Individuals that observe such Trainers. This may include safety behaviour are to report it to their glasses, steel capped boots and Trainer, Contact Officer or Student hearing protection. Clothing must Welfare Unit who will provide provide adequate cover and be further guidance. reasonably close fitting with no torn DISCRIMINATION - Students are parts that can be caught. to be aware that under the Equal Opportunity Act 2010 (Vic), a person Loose clothing in a practical activity discriminates against another person could become a hazard. Long hair if they treat a person less favourably must be restrained with a hair net or in the same circumstances, or in a beret type cap that fully encloses circumstances which are not materially the hair. different. This includes their sex, age, SURVEYS & race, sexual preference and so on. RECORDING OF LECTURES - the FEEDBACK recording of lectures is prohibited Students may be asked to provide unless you have gained prior feedback on their learning permission from the course experiences during their course co-ordinator. of study and on their satisfaction and employment or further study outcomes following successful completion of their qualification.

25 Feedback is typically requested in the form of in-class course evaluation or by survey conducted W on campus via electronic means or mail. The feedback is used WEAPONS by GOTAFE for continuous Unlawful possession of knives, firearms improvement purposes to ensure or replicas of firearms (including quality training and assessment ammunition or magazines), weapons, and support services are provided flammables, explosives or dangerous to students, while the Victorian instruments are prohibited on any Government, Australian Skills Quality premises owned or operated Authority (ASQA) and National by GOTAFE. Centre for Vocational Education Whilst GOTAFE acknowledges specific Research (NCVER) seek feedback to knives and other implements may be a benchmark performance of training ‘tool of trade’ requirement as part of a providers or for research purposes. course of study, no person may possess, carry or use a controlled weapon without lawful excuse in a public place U including Institute buildings and grounds (refer Control of Weapons Act 1990 and UNIQUE STUDENT Control of Weapons Regulations 2011). IDENTIFIER (USI) WIRELESS INTERNET Every student is required to have Wireless internet access is available a USI if enrolling into Nationally to students at all GOTAFE campuses. Recognised Training. It will provide Connectivity is available in various you with access to your training locations around the campuses, within records and results. To apply for buildings and some outside areas. your USI go to www.usi.gov.au make sure you have some identification To find out more refer to www.gotafe. handy. Once you have your USI vic.edu.au and under the Campus Life make sure you provide it to us via heading you will find a link to Wifi. This any enrolment centre at any campus will provide instructions on accessing or email: [email protected]. Wireless Internet via your personal au detailing your name, address, the electronic device. course you are enrolled in and your USI number. WITHDRAWALS If you decide to discontinue with your studies, you must contact the teaching V department and complete a withdrawal form. Refunds will not be given to VET FEE HELP/ VET students who do not formally withdraw. Students have a four week timeframe STUDENT LOANS available to withdraw. VET Student Loans from the Refer to the Fees and Charges Brochure Commonwealth government are for further detail. available for approved and Advanced Diploma courses - go to http://www. gotafe.vic.edu.au/study-areas/vet- fee-help/ for further information.

26 Y YOUTH ALLOWANCE Youth Allowance provides financial assistance to young people aged 25 years and under. For more information contact Centrelink on 132 490 or Youth and Student Welfare Unit on your Campus.

27 STATEMENT OF COMMITMENT BY GOTAFE OF ZERO TOLERANCE OF ALL FORMS OF ABUSE TOWARDS CHILDREN AND YOUNG PEOPLE

The introduction of Child Safe The definition of Child Abuse Standards is part of the Victorian constitutes any act committed Government’s response to the against a child or young person recommendations from the recent involving: Betrayal of Trust Report. GOTAFE is • Physical violence committed to supporting increased responses to child and young • Sexual offences person abuse in the community and will use the Child Safe • Serious emotional or Standards to promote and embed psychological abuse a culture of protecting children • Serious neglect across the organisation. Reporting actual abuse, alleged All children and young people abuse or suspicion based on have the right to feel safe and reasonable grounds is the be safe regardless of gender, responsibility of every person 18 sexual identity, race, national years and over. In cases where origin, religious beliefs or other there is a belief on reasonable affiliations, age, family structure, grounds that sexual abuse towards disability, or sexual orientation. a child 15 years and under has We are committed to promoting occurred, It is embedded into the cultural safety and identity of law that a failure to disclose and Aboriginal children and children failure to protect may result in from culturally and/or linguistically imprisonment. diverse backgrounds, as well as the safety of Children with a Disability. GOTAFE will take all allegations of abuse against a child or Victoria set into law that failure young person seriously and to report suspected or disclosed will report all allegations to the child abuse is a criminal offence appropriate authorities for further along with failure to protect investigation. This commitment children. People in authority can extends to and includes face penalties including 5 years responsibilities for the welfare imprisonment for failing to protect of children outside of normal a child. program contact hours such as This statement of commitment camps, excursions, after-hours and associated policy and activities or structured workplace procedures are intended to provide learning/work placements. clear guidelines, principles and The safety and wellbeing of processes for staff, students, children and young people is a contractors and volunteers within priority for GOTAFE across all all GOTAFE domains where adults programs and services and in all 18 years and over interact with domains, including online activities children and young people 17 years and events where GOTAFE is the of age and below. sole provider or in partnership with other organisations.

28 To create and maintain a child safe organisation, GOTAFE commits to maintain and improve on each of the standards: • Standard 1: Strategies to embed an organisational culture of child safety, including through effective leadership arrangement. • Standard 2: A child safe policy or statement of commitment to child safety. • Standard 3: A code of conduct that establishes clear expectations for appropriate behaviour with children. • Standard 4: Screening, supervision, training and other human resources practices that reduce the risk of child abuse by new and existing personnel. • Standard 5: Processes for responding to and reporting suspected child abuse. • Standard 6: Strategies to identify and reduce or remove risks of child abuse. • Standard 7: Strategies to promote the participation and empowerment of children. These standards are the guiding principles with respect to child and young person safety in the delivery and development of all activities, events and interactions by the organisation.

29 STATEMENT OF ADHERENCE TO AUSTRALIAN DEMOCRATIC PRINCIPLES

Australian society is defined, By creating a positive environment among other aspects, by a belief in which the welfare and needs in elected Government, by a of students is of paramount commitment to the rule of law, importance, GOTAFE seeks to to equal rights for all before the enhance the learning experience law, and by a belief in freedom and optimise outcomes for all of religion, freedom of speech students. In this way, GOTAFE and freedom of association. Our aims to not only practice these society is also tolerant of a range principles but to embed them in of religious, political, social and the learning process to contribute cultural beliefs and values in to their perpetuation. the context of the fundamental Through the GOTAFE Behavioural principle of our democracy. Policy and Procedure, the Institute As a registered training provider aims to: operating under the regulations • Foster an environment that of the Victorian Education and is free from discrimination, Training Reform Act 2006, GOTAFE harassment and bullying undertakes to deliver our programs • Promote appropriate standards and teaching in a manner of conduct at all times that support and promotes the principles and practice of • Implement education and Australian democracy. awareness-raising strategies to This includes a commitment to: ensure that everyone is made aware of their rights • Elected government and responsibilities • The rule of law • Encourage reporting of • Equal rights for all before inappropriate behaviour and the law provide an effective procedure • Freedom of religion for resolving complaints in a • Freedom of speech and sensitive, confidential, fair and association timely manner • The values of openness and • Provide protection from tolerance victimisation GOTAFE is committed to operating • Provide individuals access to in a manner consistent with these information outlining how to principles and to ensure that these best manage their health principles are put into practice and safety through appropriate inclusion in • Ensure the principles of natural Institute policies and procedures. justice are adhered to at The GOTAFE community is all times enriched by people of many backgrounds, age, race, ethnic and national heritage, physical and intellectual abilities and lifestyle choices. GOTAFE aims to treat all members of the community with dignity, courtesy and respect.

30 CONTACTS

COUNSELLOR 1300 GOTAFE (1300 468 233)

DISABILITY LIAISON SERVICE 1300 GOTAFE (1300 468 233)

LIBRARY Shepparton (03) 5833 2644 Wangaratta (03) 5721 2366

RECEPTION 1300 GOTAFE (1300 468 233)

TAXI Benalla (03) 5762 3333 Seymour (03) 5792 1644 Shepparton (03) 5822 2214 Wangaratta (03) 5721 8888 Werribee (03) 9689 1144 Warragul (03) 5623 2318 Leongatha (03) 5662 4242 Terang (03) 5592 1623

STUDENT WELFARE UNIT 1300 GOTAFE (1300 468 233)

CAREER SERVICES 1300 GOTAFE (1300 468 233)

31 gotafe.vic.edu.au 1300 GOTAFE (468 233)

GOTAFE is the trading name of Goulburn Ovens Institute of TAFE (RTO 3094) Every effort has been made to ensure that the contents of this publication are accurate at the time of printing, January 2017; contents may be subject to change without notice. 32