51418-001: Air Quality Improvement in the Greater Beijing-Tianjin-Hebei Region-Shandong Clean Heating and Cooling Project

Environmental Monitoring Report

Project Number: 51418-001 February 2020

PRC: Air Quality Improvement in the Greater Beijing- Tianjin-Hebei Region – Shandong Clean Heating and Cooling Project (July to December 2019)

Prepared by Project Management Office of Jinan Municipal Government, Shandong for the Asian Development Bank.

This environmental monitoring report is a document of the borrower. The views expressed herein do not necessarily represent those of ADB’s Board of Director, Management or staff, and may be preliminary in nature.

In preparing any country program or strategy, financing any project, or by making any designation of or reference to a particular territory or geographic area in this document, the Asian Development Bank does not intend to make any judgments as to the legal or other status of any territory or area. Air Quality Improvement in the Greater Beijing–Tianjin–Hebei Region —Shandong Clean Heating and Cooling Project （Project Number: 51418-001）

Environmental Internal Monitoring Report （July-December 2019）

By Project Management Office of Jinan Municipal Government, Shandong February 3, 2020

Contents I. Introduction ...... 1 II. Progress of projects’ implementation ...... 3 2.1 Background of the project...... 3 2.2 Project’s major work ...... 3 2.3 Project’s Implementation ...... 4 III. Institutional Arrangements and Responsibilities for EMP Implementation ...... 6 3.1 Arrangement of Environmental Agencies ...... 6 3.2 Arrangement of Environmental Management Staff ...... 7 3.3 Environmental Responsivities of Agencies ...... 8 IV. Implementation of EMP and Compliance Inspection ...... 9 4.1 General Status of Compliance ...... 9 4.2 Implementation of environmental mitigation measures ...... 9 4.3 Results of Environmental Monitoring and Compliance of Regulations ...... 10 4.4 Environmental Capacity Building and Training for Institution ...... 11 4.5 Grievance Redress Mechanism (GRM) of Environmental Management ...... 12 4.6 Environmental Supervision and Reporting ...... 12 V. Conclusion and Suggestion ...... 12 5.1 Conclusion ...... 12 5.2 Suggestion ...... 12 Appendix 1 Training content ...... 13 Appendix 2 Form of Environmental Compliant and Appeal ...... 21

I. Introduction According to the Project Agreement between Shandong Provincial Government (SPG) and the Asian Development Bank (ADB) on the Air Quality Improvement in the Greater Beijing–Tianjin–Hebei Region—Shandong Clean Heating and Cooling Project (“Project”) on May 20, 2019, the Shandong Provincial Government shall cause Jinan Municipal Government and Project Implementing Agencies to:

(1) Follow project implementation procedures agreed with ADB; (2) The environmental-related clauses in construction contracts and clauses about environmental mitigation measures and monitoring measures which should be carried out by contractors; and (3) When operating, maintaining and monitoring all project facilities, strictly comply with: (a) all national and local laws, regulations and standards on environmental protection, health, labor and occupational safety; (b) environmental safeguards; (c) All measures and requirements set forth in the environmental impact assessment, environmental management plan, and other measures required in safeguards monitoring. In order to fulfill the above-mentioned environmental safeguard obligations, the project executing agency and implementing agency are responsible for implementing or supervising the relevant project's environmental management plan. With the help of consultants, the Project Management Office (PMO) plans to carry out internal environmental monitoring, inspect the implementation status of environmental protection measures at each construction site, propose environmental protection rectification requirements, conduct on-site environmental training for relevant implementing agencies, and report on the implementation of environmental management plan; Local environmental monitoring stations will be engaged for each component. External environmental monitoring agencies will be recruited to evaluate the work of monitoring. This report is prepared by environmental specialist in compliance with ADB’s requirement of environmental monitoring and internal Environmental Management Plan (EMP). The report summarized the implementation status of the project's internal environmental management plan during the second half of 2019, and also summarized the project construction and implementation process: 1) the implementation of the environmental management plan; 2) evaluation of the environmental impact on each component’s construction area; 3) evaluate the effectiveness of the implemented environmental mitigation measures; 4) review the environmental monitoring situation and monitoring results; and 5) identify the existing environmental problems in the implementation of the project and propose improvement suggestions.

Accordingly, the Semi-annual Environmental Internal Monitoring Report mainly covers the following chapters and appendices. Main text: (1) Progress of projects’ implementation (2) Institutional Arrangements and Responsibilities for EMP Implementation (3) Implementation and compliance of EMP (4) Conclusion and Suggestion

Appendix: (1) Training content (2) Form of Environmental Compliant and Appeal

Picture 1 Locations of components of Shandong Clean Heating and Cooling Project

Green area: West Jinan Waste Heat Utilization and Clean Energy Subproject Yellow area: Shanghe Coal-Free Clean Heating Demonstration Subproject White area: East Jinan Low-Emission Combined District Heating and Cooling Subproject

II. Progress of projects’ implementation

2.1 Background of the project The Government of the PRC has made air quality improvement a national priority and views restructuring the energy mix as the key to realizing this objective. This is consistent with the climate change mitigation measures specified in the PRC’s intended nationally determined contributions. The PRC’s Thirteenth Five-Year Plan sets strict air quality measures and targets on PM2.5, sulfur dioxide (SO2), nitrogen oxides (NOX), and volatile organic compounds nationally, and for the BTH region. In support of the government’s efforts on air quality improvement, ADB contributed, targeted, and coordinated financing of $1.3 billion (footnotes 3, 4, and 5) and the World Bank did the same for $1.0 billion. In 2017, the Ministry of Environmental Protection introduced the Work Program for Air Pollution Control in the BTH Region and Its Surrounding Areas. The program aims to implement strict pollution control measures in 28 cities, of which 7 are in Shandong Province. The program emphasizes the importance of reducing winter raw coal burning for heating supply in urban, semi-urban, and rural areas of the greater BTH region.

The Shandong Provincial Government has also committed to improving air quality. In 2012, it published the Action Plan for Air Pollution Control for 2013–2020. The plan targeted reducing annual average PM2.5 concentration levels to 49 μg/m³ by 2020. To meet this target Shandong Province must reduce its coal consumption. Opportunities include exploiting the province’s abundant geothermal resources, agricultural waste, and waste heat from heavy industries.

The proposed project responds directly to the urgent national, provincial, and municipal government priorities to reduce coal consumption and improve air quality. This will be achieved by introducing more efficient methods and advanced technology for heat production through replacing coal with cleaner sources of energy such as natural gas and renewable energy, and reducing raw coal burning among households. Soot pollution and other local pollutants such as PM2.5, SO2, and NOX will be reduced drastically, especially for rural households, saving lives and improving the physical health of residents. There are three subprojects proposed as part of this project. The details of the three subprojects are: (i) West Jinan Waste Heat Utilization and Clean Energy Subproject (ii) Shanghe Coal-Free Clean Heating Demonstration Subproject. (iii) East Jinan Low-Emission Combined District Heating and Cooling Subproject.

2.2 Project’s major work This project includes three subprojects: (1) West Jinan Waste Heat Utilization and Clean Energy Subproject. The subproject will deploy four key types of clean heating technologies to help West Jinan transition to completely coal-free heating supply by 2020. The project will (i) retrofit and expand an existing district heating network using large temperature difference waste heat exchange technology to enable long distance transport industrial waste heat for winter heat supply; (ii) construct a biomass based combined heat and power plant that uses straw pellet feedstock to supply heat to an industrial park; (iii) develop and construct geothermal heating systems for residential areas; and (iv) deploy air and water heat pumps to deliver efficient heating supply to residential areas without geothermal sources. These clean heating technologies will displace coal-based centralized heat and power generation.

(2) Shanghe Coal-Free Clean Heating Demonstration Subproject. This subproject will deploy five types of energy efficiency and clean heating technologies in Shanghe County to demonstrate the viability of a comprehensive clean heating program at the county level. The project will (i) retrofit exterior walls and windows in 100 urban residential buildings, and seal the front corridors and install insulation curtains for 12,000 residents living in rural areas; (ii) develop and construct deep well geothermal district heating systems in 3 urban Shanghe County and 10 semi-urban towns; (iii) deploy air and ground source heat pumps, electric radiators, and carbon crystal electric heating plates to deliver efficient heating supply to urban and rural residential areas without geothermal potential and heating network; (iv) replace a 58 megawatt (MW) coal boiler with a 42 MW gas boiler; and (v) deploy modular gas boilers to serve a heating area of 10.2 million square meters in areas with no geothermal potential but with central heating network. These clean heating technologies will displace raw coal burning and coal-based centralized heat generation.

(3) East Jinan Low-Emission Combined District Heating and Cooling Subproject. The subproject will (i) retrofit and expand Jinan City’s existing district heating network to utilize waste heat in place of coal; (ii) install a 30 MW electrode boiler that delivers heat in the evenings during off peak hours for electricity; and (iii) construct a district cooling system that uses highly efficient large scale chilling facilities (lithium bromide absorption chillers, ice storage air conditioning and electric cooling equipment) that use off peak electricity for cool storage and provide centralized cooling during peak hours of the day. These efficient heating and cooling network and facilities will displace coal and natural gas use in boilers and result in coal-based electricity cost savings by replacing individual air conditioning units in the building stock.

The Project is not expected to cause significant adverse environmental impacts as it will use natural gas, waste heat from thermal power plants, biomass and other renewable energy to replace individual household coal stoves, and coal-fired boilers to provide heating and cooling to residents and commercial buildings. The Project will reduce CO2 and other air pollutants emissions and help improve the local air quality. During construction, the main environmental impacts are temporary, short-term and reversible, including (i) soil erosion; (ii) construction noise, vibration and dust affecting local residents; (iii) inappropriate storage of construction materials and wastes; (iv) waste water; and (v) safety to construction workers and community. During operation, the adverse environmental impacts are anticipated, mainly including low-level air pollutants emissions, waste water, solid waste, and occupational and community health and safety. The environmental assessments conclude that those impacts can be mitigated through the implementation of the EMPs, which specifies mitigation measures, monitoring requirements, and institutional responsibilities for ensuring proper environmental management throughout the project’s construction and operation. The executing and implementing agencies are committed to managing the identified environmental impacts and have agreed on a comprehensive set of environment-related loan covenants and training programs with strong emphasis on environment safeguards.

2.3 Project’s Implementation By the end of December 2019, two goods procurement contracts (SH_Boiler and SH_RAE_ASHP_AH_B01), two civil engineering contracts (SH_T_CW01 and SH_UA_ESRB_CW01) and one consulting service contract were awarded:

SH_Boiler: procurement of Natural gas hot water boiler (42 MW) and Modular gas-fired hot water boiler for 1 community. The contract was awarded on November 6, 2019 and 90% of procurement work was completed by the end of December 2019.

SH_RAE_ASHP_AH_B01: Installation of 30,000 air-source heat pump air heaters for rural residents in Shanghe County. The contract was awarded on October 21, 2019 and 100% of total work including procurement, delivery and installation were completed by the end of November 2019 to guarantee the heating service in winter for these rural households.

SH_T_CW01: Building geothermal pumps and associated pipes in 5 communities in Shanghe county’s urban area. This contract was awarded on November 19, 2019, the contractor is Beijing Huaqing Ronghao New Energy Development Ltd., Co. and Jinan 4

Heating Engineering Ltd., Co. But the construction work will start on early 2020, therefore no further detail is available during this reporting period.

SH_UA_ESRB_CW01: Energy-saving renovation for existing buildings (323,104 m2) in Shanghe county’s urban area. This contract was awarded on November 6, 2019, the contractor is Jinan Heating Engineering Ltd., Co. The construction work started on November 15, 2019 and almost 25% of total work has been completed during this reporting period.

CS-2019-01: Consulting services for project implementation support. This contract was awarded on December 9, 2019. The consulting firm is Beijing Energy and Environment Development Research Center (EED). In terms of environmental issue, Dr.Liu Xin will work as Environment Specialist (national) to support the PMO in mitigation implementation, environmental monitoring, reporting, and addressing any environment-related issues that arise including grievances. The environmental specialist will also support contractors in developing construction site-specific environmental management plans (CEMPs) prior to construction and operation. The specialists’ team has finished works such as project preparation, inception meeting and preliminary training during this reporting period.

By the end of 2019, the progress of each subproject is as follows: Pack Number Proposed work Progress

I. West Jinan Waste Heat Utilization and Clean Energy Subproject

JTPC-BPP-HP-CW01 installation for 11.8 km heating pipes 0 Civil JTPC-BPP-HP-CW02 Civil works for 11.8 km heating pipes 0 Works JTPC-EHS-HP-CW01 Civil works for 6.9 km heating pipes 0 JTPC-BPP-HP-GM01 Goods and materials for 41.1 km heating pipes 0 JTPC-EHS-HP-GM01 Goods and materials for 37 km heating pipes 0 JTPC-RE-GM01 258 gas fired absorption heat pumps (GAHPs) 0 Goods and materials -geothermal well for biomass Goods JTPC-RE-GM02 0 power plant JTPC-EHS-HP-GM02 Goods and materials for 3km heating pipelines 0 JTPC-RE-GM03 512 gas fired absorption heat pumps (GAHPs) 0 JTPC-RE-GM04 470 gas-fired absorption heat pumps (GAHPs) 0

II. Shanghe Coal-Free Clean Heating Demonstration Subproject 12,000 HHs house renovation for clean heating and SH_RA_CW01 0 energy-saving SH_UA_CW01 Civil works for heating pipeline networks, heating supply and exchanging stations for 4 communities in 0 urban area. Heating supply and exchanging stations for 6 SH_U_CW02 0 communities in urban areas Heating supply and exchanging stations for 4 SH_U_CW03 0 communities Civil Geothermal pumps, air-source heating pumps and SH_U_CW04 0 Works pipelines in 3 communities SH_U_CW05 Geothermal energy station for 5 communities 0 SH_UA_ESRB_CW01 Urban area energy-saving reconstruction of buildings 25% Geothermal pumps and associated heating pipes in 5 SH_T_CW01 0 communities Geothermal pumps and associated pipes in 3 SH_T_CW02 0 communities SH_T_CW03 Civil works for geothermal well in 5 communities 0 5

SH_T_CW04 Geothermal energy stations in 14 communities 0 SH_UA_GM01 Goods for heating pipeline networks, heating supply and exchanging stations for 4 communities in urban 0 area. Natural gas hot water boiler(42 MW) and Modular SH_Boiler 90% gas-fired hot water boiler for 1 community Goods SH_RAE_ASHP_AH_B01 30,000 air-source heat pump air Heaters 100% SH_RAE_ASHP_AH_B02 30,000 air-source heat pump air Heaters 0 SH_U_GM01 Air-source heating pumps for 2 communities 0 SH_RAE_EQ 10,000 air-source heat pump water heaters 0

III. East Jinan Low-Emission Combined District Heating and Cooling Subproject

JHG_CBDGWGC_CW01 Civil works and installation for 8.7 km heating and 0 cooling pipes Goods, civil works and installation for 10.7 km heating 0 JHG_CGW_CW02 pipes Goods, civil works and installation for 9.6 km heating 0 Civil JHG_CGW_CW03 pipes Works Goods, civil works and installation for 5.5 km heating 0 JHG_CGW_CW04 pipes Goods, civil works and installation 9 heating and 0 JHG_HES_CW01 cooling HES Goods, civil works and installation 18 heating and 0 JHG_HES_CW02 cooling HES Goods JHG_CBDGWGC_GM01 Goods for 8.7 km heating and cooling pipes 0

IV. Consulting Services Consulting services for project implementation CS-2019-01 2% support CS-2019-02 PPMS establishment and equipment 0

III. Institutional Arrangements and Responsibilities for EMP Implementation

Various organizations with different environmental management responsibilities - Project Management Office (PMO), Implementing Agencies (IA)-Jinan Thermal Power Group (JTPG) and Jinan Heating Group (JHG), consulting companies, contractors, Construction supervision companies, - have been involved during project construction and operation, and have been involved in the implementation of the EMP, as presented in this chapter.

3.1 Arrangement of Environmental Agencies The PMO, contractors, and IAs will each assign full-time dedicated, trained, and qualified environment specialists or staff to undertake environmental management activities and ensure the effective implementation of the EMP. To actively respond the requirements in Project Agreement, in terms of institutional arrangement, a vertical framework with 3 levels had been set up for the project environment management:

Level 1: Shandong Provincial Government (SPG) is the Executing Agency (EA) and be responsible for overall guidance during project preparation and implementation. A Project Management Office (PMO) led by the Jinan Municipal Bureau of Housing and Urban-rural Development will be responsible for day-to-day management of the project.

Level 2: Subproject Implementation Agencies (IAs), Jinan Thermal Power Group (JTPG) and Jinan Heating Group (JHG) are Implementing Agencies (IA) for the three components 6 and be responsible for implementing project components, administering and monitoring the contractors and suppliers.

Level 3: Contractors/Supervisors and Operators, which had designated 1~2 full-time staff in charge of daily environment management, report to IAs periodically.

Besides above three levels on environment protection, Jinan EPB and relevant government agencies also organize on-site inspection to subprojects, supervise the fulfillment and effectiveness of environment protection measures in accordance with PRC laws and regulations, and provide comments and recommendations on periodic or random base.

Environmental specialist, Dr Liu Xin from EED has also been mobilized since the end of December 2019; assisted PMO in the preparation of this 1st Environmental Internal Monitoring Report.

3.2 Arrangement of Environmental Management Staff

Name of Contact Method of Subproject Client Environmental (Phone, Tax, Environmental Management Staff Email) Complain

Shanghe Coal-Free Clean Heating Demonstration JHG Sun Dapeng 18668989971 phone, letter, email Subproject

West Jinan Waste Heat Utilization and Clean Energy JTPC Sun Qiang 13606419172 phone, letter, email Subproject

East Jinan Low-Emission Combined District Heating and JHG Zhang Linlin 13465915207 phone, letter, email Cooling Subproject

3.3 Environmental Responsivities of Agencies

Organization Role and Responsibility

take charge of project administration and coordination, take overall responsibilities for implementing and supervising environment PMO management, environment monitoring, and mitigation works of all subprojects, and report to ADB periodically in accordance with the signed project agreement.

carry out detailed management of subproject. From project preparation and engineering design, to civil works construction and project operation, the IAs will be IAs largely responsible for environmental management to ensure that the EMP is carried out effectively and they are also required to report to PMO and EPB periodically in accordance with the signed project agreement.

Environmental help PMO to prepare required reports to ADB and carry out necessary environmental Specialist trainings. (or LIEC)

A qualified independent environmental monitoring station will be recruited to EMS implement the ambient monitoring portion of the EMoP.

are responsible for implementing mitigation measures during construction, carry out Contractors monitoring and control project’s daily environment performance, and, report to IAs periodically.

Construction as Supervisors designated by IAs, is responsible for on-site environment supervision management control, supervise the contractors’ environment activities and proper company implementation of mitigation measures during project construction. (CSCs)

IV. Implementation of EMP and Compliance Inspection

4.1 General Status of Compliance According to the current China’s environmental protection regulations, all the projects’ environmental impacts are managed under three levels: Environmental Assessment Report, Environmental Impact Report Form and Environmental Impact Registration Form. According to the categorization standards, the environmental impact of this project is managed under the level of Environmental Impact Report Form. Furthermore, In China, all the construction projects are required to go through two important regulation processes during the construction and operation stages: First, be reviewed by environmental authority and obtain the approval of the project's Environmental Assessment Report (table) before construction starts; Secondly, pass the environmental acceptance conducted by environmental authority before commissioned. For this project, the environmental impact report forms of all three sub-projects have been formally approved by the China’s environmental authority. As only two civil work contracts have signed, most of the remaining civil work and equipment procurement contracts are still in tendering or contracting stages. Therefore, during this reporting period, most of the projects have not yet carried out environmental monitoring and environmental acceptance.

According to the relevant provisions of China's environmental protection regulations, the environmental management of projects funded by international financial organizations should also comply with the lender's environmental policy. During the preparation period, this project’s environmental impact was categorized as A in accordance with ADB's environmental impact classification criteria. According to the regulations, this project is required to submit an initial environmental impact review report and environmental management plan for ADB review. The initial environmental impact review report and environmental management plan of the three sub-projects of this project have been reviewed and approved after ADB reviewed the project. There is no substantial change in the project construction at the present stage, and no need to submit an environmental impact assessment report to ADB.

4.2 Implementation of environmental mitigation measures The consulting service for this project was officially launched on January 7, 2020. The environmental specialist has already conducted a training on environmental responsibility, Environmental Management Plan, and Environmental Monitoring Plan for staff and officers from Jinan Thermal Power Group and Jinan Thermal Power Co., Ltd. The specialist also reviewed the implementation status of the Environmental Management Plan and Environmental Monitoring Plan in the signed contracts, and made recommendations for the next implementation stage.

In the two awarded civil work contracts, contractors have developed construction site-specific environmental management plans (CEMPs) in compliance with requirements from EMP and the plans of construction work. Construction supervision companies (CSCs) and local environmental authorities will supervise the implementation of CEMPs. So far no violation of EMP and environmental law and regulations was spotted or reported in these two constructions.

Jinan Heating Engineering Ltd., Co., as the contractor of SH_UA_ESRB_CW01, has developed its own construction site-specific environmental management plans (CEMPs) prior to construction and operation in accordance with EMP:

1. The scaffolds must be fully enclosed with qualified safety nets, regularly cleaned, and carefully maintained. The damaged safety net shall be replaced promptly. 2. The temporary roads in construction area shall be cleaned and water-sprayed by dedicated persons. Processing sites and material storage yards will be decided into different areas by duties and be cleaned by workers every day. 9

3. Materials such as mortar will be enclosed or tightly covered during the transportation. On-site dry mortar and interface adhesives are stored indoor or tightly covered. 4. Stacking or transferring construction materials on roads or sidewalks is strictly prohibited. 5. Once the construction work is completed, the site must be cleaned up on time to eliminate various dust sources. 6. Construction waste must be transferred by stairs or vertical lifting machinery, discharging sewage or dumping construction waste from the height of the building is strictly prohibited. 7. Sprinkle and wet the construction waste before removing, and it is strictly forbidden to dump outward. The construction waste on the horizontal protection shall be transported indoors after cleaning and shall not fall down. 8. Construction cutting, sanding and other activities that will cause flying dust should be carried out at same time as possible, otherwise should be carried out separately in confined spaces. 9. workers in dusty working environments should be equipped with dustproof measures such as masks, inspection should be carried out regularly and rescue plan should be available all the time. 10. Do not perform activities that may cause dust pollution in the windy weather over fourth level. 11. Vegetation should be restored after temporary land use to prevent soil erosion. 12. The safety nets must be packed and transported in a unified manner, do not throw downwards after use. 13. Garbage shall be stacked and cleaned up in a unified manner. The garbage storage yard shall be separated from the material storage yard, and be tightly covered or enclosed. 14. It is strictly prohibited to incinerate garbage at the construction site, workers’ living area should be powered by clean energy rather than burning coal or material. 15. Temporary office, staff dormitory, canteen, construction site and building floor should be cleaned regularly with watering before cleaning. 16. Vehicles engaged in transporting building materials and construction waste must comply with requirements of municipal sanitation departments and be approved by the municipal sanitation department. 17. Vehicles that transport various construction materials, construction waste, and muck must have covered or with other protection measures to prevent generation of dust and leaking. Otherwise, the vehicles are not allowed to enter the construction site.

The reason why SH_UA_ESRB_CW01 started construction work prior to the recruitment of EMS is, some specialists from the consulting firm have doubts about the high monitoring frequency in some subjects that will lead to a significant increase of total environmental monitoring cost, to receive a clear confirmation about the environmental monitoring plan from ADB, the recruitment work of EMS was postponed to be finished by the end of March 2020.

4.3 Results of Environmental Monitoring and Compliance of Regulations According to requirements of EMP, three subprojects should engage local Environmental Monitoring Stations (EMS) to undertake external environmental monitoring work. According to the EMP, during the construction phase, the EMS should regularly record the values of Air Pollution (once every half year) and Noise (once a week), which will be reported to the external environmental monitoring agency commissioned by PMO for 10 verification and development of Environmental Monitoring Report. So far, the recruitment of EMS and external environmental monitoring agency has not start yet.

4.4 Environmental Capacity Building and Training for Institution After the commencement of consulting service, the environmental specialist, Dr. Liu Xin has conducted a training on January 8, 2020 for participants from JHG and JTPC, to explain ADB’s Safeguard Policy on environmental issues and how to perform the required environmental works in accordance with Environmental Management Plan and Environmental Monitoring Plan for this project. For the content of the training, see Appendices 1. The attendance of this training is shown as follows:

Location: meeting room in JHG’s Headquarter Time: January 8, 2020 Participants: Total 13 persons

JHPC: Department of Engineering Sun Qiang – Director of Department of Engineering Chai Bo - Engineer Dong Ninghao - Engineer Li Xinyu - Engineer Guo Tingting - staff Sun Qiang- staff Dong Xiaopeng- staff Cao Muxue- staff

JHG: Department of Engineering Han Feng – Director of Department of Engineering Sun Dapeng – Project Manager of Shanghe subproject Zhang Linlin – Project Manager of Jinan East subproject Jia Peng- staff Li Yi- staff

4.5 Grievance Redress Mechanism (GRM) of Environmental Management Grievance Redress Mechanism (GRM) of Environmental Management was built for this project to deal with the environmental complains, complainants can submit complains and appeals by filling the form of Environmental Compliant and Appeal through mail, E-mail, Fax and Phone. the form of Environmental Compliant and Appeal has been attached in this report as Appendices 2 and will be revealed to public.

PAM and IAs has appointed specific staff to: (1) review and file the reasonable appeals; (2) actively process complains and appeals; (3) inform complainants the chosen corrective actions; (4) regularly prepare reports including numbers of received and solved complains and appeals, results of complains and appeals and chosen corrective actions. During the period of this progress report, GRM has not started yet as the construction works has not started yet.

4.6 Environmental Supervision and Reporting As mentioned before, with environmental management specialist’s help, all IAs have fulfilled the obligation set forth in EMP. In all biding files and contracts, the responsibility and allocation that Contractors and CSCs should implement are very clear. Contractors developed specific Construction Environmental Management Plan (CEMP) which be implemented under the supervision of CSCs and local environmental authorities. CSCs is expected to submit seasonal monitoring report of EMP and CEMP to PMO.

V. Conclusion and Suggestion

5.1 Conclusion During this reporting period, the implementation of the EMP was basically satisfactory. PMO, IAs, Contractors and Design Institutes have fully abided their environmental protection obligations in compliance with PMO. For the potential adverse impact of construction works, the mitigation measures set forth in PMP are included in design files, bidding files and contracts, which laid a good foundation for further environmental management.

5.2 Suggestion In the first half of 2020, several civil and installation projects will begin, therefore the selection and recruitment of external monitoring companies should be completed as soon as possible.

Appendix 1

Training content

Appendix 2 Form of Environmental Compliant and Appeal

I. Information of Complaints 1.Name 2.Address

3.ID Number 4.Gender

5.Phone 6.E-mail

7.Type of Complaints  Complaint  representative of complaint  Civil Organization  Government Organization  Other

II. Complain and Appeal

8.Submit complain or appeal by:  Mail  Fax  Website  Phone  E-mail  In person

9.Place where issue incurred

10.Type of Complain or Appeal  Air Pollution  Solid Waste  Safety and Sanitation  Water Pollution  Noisy

11.Discription of the Environmental Issue

12.Discreiption of the cause

13. The responsible agency

14.（if has）measures taken before for the same issue.

15. Proof

Following content should be filled by complain or appeal receiver: Number of complain

Complain receiver Name： Title：

Receiver’s Agency Name： Date：

Preliminary Opinion from Officer： Date： Receiver’s Agency

Opinion from Receiver’s Officer： Date： Agency

Decision from Receiver’s Officer： Date： Agency