SUPPLY CHAIN AUTOMATION “TIME IS ELASTIC WHEN IT IS STRETCHED by ENTHUSIASM” “TIME IS ELASTIC WHEN Time Gains Value When It Is Spent Supporting Our Customers

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SUPPLY CHAIN AUTOMATION “TIME IS ELASTIC WHEN IT IS STRETCHED BY ENTHUSIASM” “TIME IS ELASTIC WHEN Time gains value when it is spent supporting our customers. Incas gets projects done. Each stage - from the initial idea to the optimal solution - is designed to IT IS STRETCHED BY achieve results within the assigned time and in keeping ENTHUSIASM” with the budgeted investment.

Incas’s staff ’s enthusiasm for research and their tion to the usability of systems and procedures, focus on achieving goals mean each solution ef- and preparation of eff ective effi cient organiza- fectively meets the customer’s speciﬁ c needs and tional processes. optimizes results from every point of view. Incas’s solutions are designed to get the most Incas’s strategic focus is customer service, inclu- from the capital employed. Th e effi ciency attai- ding the search for innovative, reliable, sure and ned quickly transforms into new growth margins always up-to-date tailor-made solutions, atten- for the customer.

3 “WITH BRICKS WE Enterprise culture is strengthened when it cultivates its own history from roots planted ﬁ rmly in its local community of origin. Th ese roots are essential for BUILD, WITH ROOTS continuous growth, development, and openness WE GROW” towards innovation.

Incas was founded in 1981 in Biella, the traditio- allowed Incas to build up sound experience in nal heart of the Italian textile business. It saw the industrial automation design for logistics and changes taking place at that time as an oppor- production monitoring. tunity and this became the key to its success in Today Incas plays a leadership role in the ﬁ eld of the years to come. Incas grasped the importan- industrial distribution logistics, thanks to a strong ce of quality and high technology, and skilfully presence both nationally and internationally. coordinated them according to ﬂ exible cultural In addition to the headquarters in Biella, Incas has able to interpret changes. models an operating subsidiary in Bologna, which takes Its roots in an area with a strong manufacturing part in the development of solutions and ensures vocation, like Biella and its surroundings, have precise service coverage in central eastern Italy.

5 “WITH BRICKS WE Enterprise culture is strengthened when it cultivates its own history from roots planted ﬁ rmly in its local community of origin. Th ese roots are essential for BUILD, WITH ROOTS continuous growth, development, and openness WE GROW” towards innovation.

5 “THE WAY THINGS ACT IS NOT SO IMPORTANT AS THE WAY THEY INTERACT” “THE WAY THINGS ACT Expertise alone is not enough. When there are mul- tifarious success factors, you need an integrated, across-the-board approach, which only experience IS NOT SO IMPORTANT can bring. Expertise therefore becomes synonymous AS THE WAY THEY with knowledge and experience. INTERACT”

To manage complexity you must know how to geneous systems to interact in a new functio- merge values, results, growth and managerial nal framework that uses the full potential of know-how with expertise. Incas’s experience in the individual components to create advanced managing complex processes results in solutions solutions in a single application that meets from which customers derive beneﬁ ts owing to the customer’s needs. Research and expe- their aptness, durability and continuity, and the rience in managing complexity are the ensuing gain. foundations on which the over 150 Incas Incas above all means System integration, where experts base their skills as they guide “integration” stands for the ability to get hetero- customers towards achieving concrete results.

7 OVER 150 SPECIALISTS, A UNIQUE TEAM

Th e true value of a company lies in the human capital it has been able to enhance and develop.

Incas’s working team is cohesive, enthusiastic and able - through their professiona- lism – to establish sound relationships with customers. Over the years, Incas’s competitive advantage has stemmed from the value it attributes to vocational staff training and its awareness that you can only ﬁ nd adequate solutions that give the best possible results for even the most complex systems by coordinating individual staff talents. One distinctive feature of Incas’s team is the wealth of skills that characterize it. Designers, analysts, panel builders, electrical installers, mechanical ﬁ tters, and PC and PLC programmers work side by side to realize the most ambitious projects with the far-sightedness needed to create future-proof solutions.

INNOVATION IS NOT THE FRUIT OF LOGICAL THINKING. HOWEVER THE RESULT IS LINKED TO A STRUCTURE INNOVATION IS NOT THE FRUIT OF LOGICAL THINKING.

HOWEVER THE RESULT IS

E M

LINKED TO A STRUCTURE G E

Y S S T M E ES C M STI GI RA O NTA I L A MONITORING TEXTILE PRODUCTION F UL F PRODUCTION PLANT R R GANTT E B E D UL R D O E K H & C SC PI G N IO I D K U PRODUCTION C A I P DISPLAY GUI PROGRESS CONTROL

PICK TO LIGHT A K K C N I P DE E K C I

WEIG HT & L ABELLING RADIO FREQUENCY MANAGEMENT

E MANAGEMENT

N F I

L R

A A

E A FAULT PRE S W Y AUTOMATIC HANDLING L D M O MANAGEMENT S G I KPI CONTROL DASHBOA C

DELIVERY TRACK&TRACING

E A S Y S T WAREHOUSE MANAGEMENT O RD R

R D PURCHASING CONSORTIUM E EL MANAGEMENT M SY OR SYSTEM MANAGEMENT YARD RF PE EA SYARD T&T

TMS ES IC M ST NT GI RA ME M O NTA IL AT L A MONITORING TEXTILE PRODUCTION F E L MANUAL ASSISTED SORTING SYSTEMS  R U ECH PUT TO LIGHT IA F XT L PRODUCTION PLANT R O H R GANTT E B E D A UL R N D O VOICE GUIDED PICKING D E SYSTEMS H K L C & IC IN S G P G IO IN D SYSTEMS K U PRODUCTION C A I PROGRESS CONTROL P DISPLAY GUI AUTOMATIC SORTING

PICK TO LIGHT A K K C GU N I CARTON &TOTE P IDEDDE PICKING E H CARTON &TOTE CONVEYOR K T C MINILOAD SYSTEMS I

WEIG HT & L ABELLING RADIO FREQUENCY MANAGEMENT

E CY VERTICAL AUTOMATIC MANAGEMENT

N F STORAGE SYSTEMS I

L R

A A

WEIGHT & LABELLING

E A FAULT PRE S SYSTEMS W Y AUTOMATIC HANDLING REDICTIVE SYSTEM AGV AUTOMATED GUIDED VEHICLES L D M O MANAGEMENT S G I KPI CONTROL DASHBOA C

DELIVERY TRACK&TRACING PALLET CONVEYOR SYSTEMS PALLETIZERS

E A S Y S S BO M PALLETAUTOMATED T WAREHOUSE MANAGEMENT ARD A O RD P R

WAREHOUSES

R D PURCHASING CONSORTIUM E EL MANAGEMENT M SY OR SYSTEM MANAGEMENT YARD RF PE S EM EASYA T&T ST RD SY TED OMA TMS AUT ORGANIZATIONAL, MANAGEMENT AND STRATEGIC SOLUTIONS TO RUN FIRMS

Incas has decades of experience in industrial distribution logistics, which means it can develop solutions and products that eff ectively meet the needs of even the most demanding customers.

First of all, each stage - from production and warehouse management to material handling and shipment - is analysed so that its processes may be engineered in order to optimize and control them with solutions designed by Incas’s team. Incas has put together integrated solutions, which have been successfully tested by over 2500 customers, to solve various issues, such as machine performance, procu- rement processes, handling and warehouse automation, maintenance, and shipment planning, management and tracking. Th e ﬁ rm’s interest in research and innovation also takes the shape of solutions for optimizing projects and plants implemented by Incas or already in use by the customer, such as print apply, audio picking, RFID and labelling systems and industrial terminals for data collection. Th ese solutions are always backed up by Incas’s reliable support service. ORGANIZATIONAL, MANAGEMENT AND STRATEGIC SOLUTIONS TO RUN FIRMS

Incas has decades of experience in industrial distribution logistics, which means it can develop solutions and products that eff ectively meet the needs of even the most demanding customers.

Incas is always at the customer’s side. We believe the success of each project derives from being able to provide the proper level of support through the most appropriate channel. SUPPORT SERVICE TO ENSURE CONFIDENCE

Incas is always at the customer’s side. We believe the success of each project derives from being able to provide the proper level of support through the most appropriate channel.

Incas off ers its customers advanced predictive, preventive and corrective maintenance services, directly on-site or remotely. Our specialists can reach the customer at any time through web- based systems or call centres, and quickly step in to solve issues and provide advice. Th ere are also tailor-made services to meet custo- mized support requests.

17 OVER 35 YEARS’ EXPERIENCE AT OUR CUSTOMERS’ SIDE

HOME & FURNITURE CHEMICAL - PLASTIC - GLASS SPARES & TOOLS

3C CASALINGHI ALCAS ARBO BERLONI A.P.I. CANTINI BOFFI BISIO PROGETTI CARDINALE CENTRO CASALINGHI BOERO DE SANTIS COLOMBINI BORMIOLI ROCCO DIRA FOPPAPEDRETTI COLORIFICIO SAMMARINESE ELIT (CZ-RO-SK) GABEL DIVERSEY FABRIZIO OVIDIO GENERAL TRADE DULCOP FERRAMENTA GRUPPI LATTONEDIL FASSA BORTOLO FISCHER ITALIA MANUEX GUALA CLOSURES FRASCHETTI MEDIA PROFILI HABASIT FRATELLI VITALE MEP SYSTEM KERAKOLL FTS NATUZZI LAMPO GREENGAS GGROUP PRATIC LAP GICOS RECORD CUCINE LOGOPLASTE (E) GLOBO RICHARD-GINORI NESPAK IDRO TRADE RUBINETTERIE CRISTINA P.M. PLASTIC MATERIALS IDRO-BRIC RUBINETTERIE RITMONIO PROGIND IMPERGOM RUBINETTERIE STELLA SAPIO MACHIERALDO RUBINETTERIE ZUCCHETTI SOL MALO’ SAMBONET STEFANPLAST ORECCHIA SPAR VETRERIA ETRUSCA OVERGOM VIROSAC RHIAG RHIAG SERVICES SLOVAKIA (SK) VIRIDEX VIRLINZI WAM ITALIA ROVAGNATI ELECTRIC & ELECTRONICS BOOKS & LEISURE RUFFINO AMPLIFON SALOV AGENZIA LIBRARIA INTERNATIONAL BALDASSARI CAVI SAN LORENZO BIGNAMI BARCELLA ELETTROFORNITURE TUTTOGELO CIDIVERTE BM WALCOR DAL NEGRO COMET DIGITAL BROS COMOLI FERRARI HEALTHCARE & PHARMA EDIZIONI IL CAPITELLO ELECTRALINE EMMELIBRI ESPRINET ABBOTT FASTBOOK GEFRAN ABOCA FELTRINELLI GEWISS ACQUA & SAPONE GIUNTI EDITORE ILME ANGELINI IBS MEF A.V.E.N. MAGGIOLI EDITORE PHOENIX CONTACT A.V.R. MEDIAWORLD REMATARLAZZI BAYER MONDADORI DIRECT ROJ CADYSSA (E) MSC CROCIERE SACCHI CALZIFICIO PINELLI SAURO COMIFAR LOGISTICS 3PL SBS COROFAR SCHNEIDER ELECTRIC DASIT ALVI SIAE MICROELETTRONICA DE SALUTE BLU PEGASO SIRMAN ESTAR BOURGEY MONTREUIL TECHDATA ESTEE LAUDER CECCHI VIMAR EURODIFARM CEVA LOGISTICS VODAFONE EUROITALIA CLO WHIRLPOOL EUROPEAN DENTAL LOGISTICS COOPSERVICE FATER COSER HELAN FOOD & BEVERAGE DEMAX IAF STORE DEUFOL ITALIA AGROMARKET - ZOODIACO ICR DHL ALMAVERDE BIO INSTRUMENTATION LAB. (WERFEN) DIFARCO BALOCCO IZASA (E) (WERFEN) DISPENSA BERETTA KEMON ESBO (E) BIRAGHI KRUGG GEODIS CALLIPO L’ERBOLARIO I-DIKA CARAPELLI LA GARDENIA ISS PALUMBO CAVIRO LA ZOOTECNICA ITALIA LOGISTICA COVIM LISAP KUEHNE+NAGEL DELIZIA L’OREAL LA GIOVANE DIMARNO LTL LENSES LOGISTA ITALIA DIVELLA MORRIS PROFUMI LOGISTICA SERVICE 2005 DOLCIARIA ACQUAVIVA PHARMAIDEA RCG EKAF POLICLINICO SANT’ ORSOLA SDA EUROFOOD PROFARCO SERVIZI ASSOCIATI FATTORIA LA VIALLA REVELLO SIFTE BERTI FERRERO ROCHE DIAGNOSTIC SISA NORD OVEST FORST SAFAR SWISS POST GOLFOMAR SORIN TIESSE GRANAROLO STANHOME TRANSMEC GREEN ICE UMBRA TRANSMEC LOG INALCA UNICO VDM VACCARO LETE UNIFARM XLOG LINDT UPS HEALTHCARE NATURALE ITALIANO ZAMBON NESTLE’ ITALIANA ZETA FARMACEUTICI NUTKAO RACHELLI FACET TEXTIL CANATIBA (BR) LUXURY & FASHION FALCO TIPOITI (RA) BASIC ITALIA FIAT CHRYSLER AUTOMOBILE TOWEL (MEX) BONPRIX FEDERAL MOGUL VICUNHA TÊXTIL (BR) BRACCIALINI FRATELLI MARIANI VITALE BARBERIS CANONICO CERRUTI G.B.D. GUIDI CENTROSTYLE TISSUE - PAPER - STATIONERY CITIZEN KRINO I.P. CLEANING DIOR ABRAMO MAIN GROUP TECHNOLOGIES E-PRICE SALDI PRIVATI BLASETTI MALOSSI EPI BORGIONE METELLI ERMENEGILDO ZEGNA CARTIERE CARRARA METER FRUIT OF THE LOOM CARTORAMA NTK EUROPE GA OPERATIONS CARTOTECNICA ROSSI NUOVA TECNODELTA GIORGIO KAUTEN FEDRIGONI OFFICINE AMBROGIO MELESI GOLDEN LADY GBR ROSSETTO OMP GUCCIO GUCCI GRAFICA VENETA PRANDELLI KAYSER ROTH (U.S.A.) LEBEZ RFT KERING ITALIA LEGATORIA OLIVOTTO SCM GROUP LORENZ LUCART FRANCE (F) SIPA ZOPPAS LORO PIANA MONDOFFICE SITI LUXOTTICA MYO SMP (E) MANIFATTURA VALCISMON OFFICE DISTRIBUTION SORMA MARALD - SONNY BONO PIERANTONI STARLINE MIGOR - NAVIGARE PIXARTPRINTING TELLURE ROTA MONNALISA SILTON ZAMBELLO MORESCHI UNION NORTH SAILS WEPA PIAZZA ITALIA PIGINI TEXTILE INDUSTRY HANES - PLAYTEX - LOVABLE CARRIERS POLLINI ANAHUAC (MEX) POMPEA ARTE IN DENIM (MEX) ALBERTI G. & SANTI R. PRADA BIELLA MANIFATTURE TESSILI AUTOTRASPORTI RUTILLI REDE CIA DE FIACAO E TECIDOS CEDRO BERTANI TRASPORTI RICHEMONT ITALIA E CACHOEIRA (BR) FERCAM ROY ROGERS COBITEL FRATELLI ELIA RUCOLINE COLTEJER (CO) GLEISCAR SLAM COMPANHIA INDUSTRIAL LACCHI SPORTLER CATAGUASES (BR) LANZI STELLA Z GHEZZI NUOVA MOSCATO STROILI GRUPO ROMAMILLS (MEX) PENTA TRASPORTI TIGER FLEX GRUPO SKYTEX (MEX) GRUPO TAVEX (BR) GUTERMANN SINTEX MECHANICAL INDUSTRY ITG GROUP (MEX) LANIFICIO REGGIANI AETNA GROUP LANIFICIO TALLIA ASA PACKAGING MARZOTTO AUTOCLIMA MASTROTTO BRUGOLA OEB MICHELE LETIZIA CALEFFI MILLIKEN COMPANY (U.S.A.) CASTEL OLIMPIAS CEBORA SACHIM CEMB SANTANA (U.S.A.) COS.PEL SINTERAMA CROWN AEROSOLS SITIP DKC EUROPE SUR COLOR (PE) ELESA TESSITURA CANDIANI OVER 2500 CUSTOMERS

INCAS: UN POPOLO, UN NOME Th e Incas’ extraordinary degree of civilization and the reﬁ ned management techniques they adopted make their culture very similar to the values laid down in our company’s mission statement

When we hear the word “Incas”, the fi rst thing that comes to mind is usually the natural and architectural wonders of pre-Columbian Peru. Th e allure of this land and its civilization greatly aroused the interest of our company’s founders right from its inception, so much so they decided to adopt the name. Th e reason becomes clear if we focus our attention on certain characteri- stics of the Incas, who are in some respects still mysterious and fascinating. Th e Inca civilization, whose origins are still being studied, gave rise to one of the INCAS: largest empires in pre-Columbian America. Th e administration of such a vast ter- ritory, which was the gradual result of the inclusion of numerous ethnic groups, required the development of a specifi c management system. Th is system had to be able to keep tabs on local communities and govern them according to principles SAME NAME of redistribution and mutuality to ensure all the peoples of the empire developed uniformly. Th e Incas created one of the most effi cient bureaucratic machines in history. It was SAME AIMS quick and eff ective, and did not suff er from the paralysis caused by the corruption typical of bureaucracy. Th e offi cials of this well administered empire normally used a quipu, which is a tool made from a set of knotted strings, spaced out systematically and tied to a shorter thicker supporting cord. It works in a way reminiscent of the binary logic of modern day computers. Most of the information conveyed by quipus was numerical, therefore they were used for census-related calculations and administrative records. However quipus were also used to keep account of the amount of food in the warehouses, which is the function on which our Easystor WMS is based. Th e Incas’ eff ective organization and logical thinking, as well as the attention they paid to the uniform continuous growth of the empire they governed and their extraordinary degree of civilization, make them the ideal representatives of a system of values that fully refl ects our company’s mission and ethics. Th e Incas’ extraordinary degree of civilization and the refi ned management techniques they adopted make their culture very similar to the values laid down in our company’s mission statement

When we hear the word “Incas”, the fi rst thing that comes to mind is usually the natural and architectural wonders of pre-Columbian Peru. Th e allure of this land and its civilization greatly aroused the interest of our company’s founders right from its inception, so much so they decided to adopt the name. Th e reason becomes clear if we focus our attention on certain characteri- stics of the Incas, who are in some respects still mysterious and fascinating. Th e Inca civilization, whose origins are still being studied, gave rise to one of the INCAS: largest empires in pre-Columbian America. Th e administration of such a vast ter- ritory, which was the gradual result of the inclusion of numerous ethnic groups, required the development of a specifi c management system. Th is system had to be able to keep tabs on local communities and govern them according to principles SAME NAME of redistribution and mutuality to ensure all the peoples of the empire developed uniformly. Th e Incas created one of the most effi cient bureaucratic machines in history. It was SAME AIMS quick and eff ective, and did not suff er from the paralysis caused by the corruption typical of bureaucracy. Th e offi cials of this well administered empire normally used a quipu, which is a tool made from a set of knotted strings, spaced out systematically and tied to a shorter thicker supporting cord. It works in a way reminiscent of the binary logic of modern day computers. Most of the information conveyed by quipus was numerical, therefore they were used for census-related calculations and administrative records. However quipus were also used to keep account of the amount of food in the warehouses, which is the function on which our Easystor WMS is based. Th e Incas’ eff ective organization and logical thinking, as well as the attention they paid to the uniform continuous growth of the empire they governed and their extraordinary degree of civilization, make them the ideal representatives of a system of values that fully refl ects our company’s mission and ethics. Incas SpA Via Milano 16 - Vigliano Biellese (BI) Tel. +39 015 8130311 Fax +39 015 8130375 [email protected] www.incasgroup.com