It Is Drowning in Complexity

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“I want happier users”

“I want to be more strategic” IT IS DROWNING “I need to do more with less” IN COMPLEXITY

“I need to keep users safe and secure”

“I need to balance flexibility with control” Internal Business Existing processes and Enable productivity but skillsets make sure our company is protected

Employees External Give me tools that allow Keeping up with IT is under me to do my best work new technology Pressure to Transform Why Stay Current?

Improved management, Enhanced security against Access to the latest performance, stability and modern threats and features and capabilities latest hardware support zero-day attacks for better productivity and creativity Pre-Windows 10 Servicing Problems

Customer Complexity and Ecosystem Reduced Quality Cost: Secure and Up-to-date

Individual servicing patches Platform fragmentation: Windows Users not running what Microsoft XP/7/8/Mobile and Xbox tested Expensive customer deployment and auditing Inconsistent patching: Every system No consistency in ecosystem different Staying Secure with Agile Servicing

Attackers take advantage of periods

between releases PROTECTION GAP CAPABILITY

Stay ahead of the attackers with continual software improvements TIME

THREAT PRODUCT RELEASE SOPHISTICATION It’s not just Windows A single cumulative update each month with no new features Quality • Security fixes, reliability fixes, bug fixes, etc. WINDOWS AS Updates • Supersedes the previous month’s update A SERVICE

A new way to build, deploy and service Twice per year with new capabilities Windows • New features and innovation APIs and security capabilities Feature • Very reliable, with built-in rollback capabilities Updates • Simple deployment using in-place upgrade, driven by existing tools • Try them out with Insider Preview Windows Defender ATP new attack surface area reduction controls Investigation and remediation across Office 365 ATP and Windows Defender ATP 1809 Web Authentication in Microsoft Edge Windows Hello with FIDO 2.0 30 months of support for September releases Windows Autopilot Self-deploying mode Windows Autopilot Hybrid Azure AD join Windows 10 gets Better S Mode Block Switch Microsoft Edge kiosk mode Desktop Analytics (Preview) – Intelligent Pilot Selection and ConfigMgr Integration ReadyforMicrosoft365.com with each Release Microsoft Edge experience improvements Accessibility enhancements Access the clipboard across devices Windows Analytics – Spectre & Meltdown, Your Phone With enhanced security, more tools for IT Delivery Optimization, Application Reliability + Windows Analytics – Spectre & Meltdown, Logon Health Delivery Optimization, Application Reliability 1803 WDATP Automated Remediation Logon Health and end user productivity features Conditional Access based on WDATP device risk WDATP Automated Remediation Threat Analytics Conditional Access based on WDATP device risk Emergency Outbreak Updates Threat Analytics Advanced hunting Emergency Outbreak Updates Cloud Credential Guard Advanced hunting Diagnostic data viewer Cloud Credential Guard Windows Defender Exploit Guard, System Guard, Windows Autopilot enrollment status page Diagnostic data viewer Application Guard, Application Control Windows 10 Enterprise in S mode Windows Autopilot enrollment status page Mobile Device Management Windows 10 Enterprise in S mode

1709 Shared Windows Devices Windows Analytics Update Compliance Nearby Sharing Shared Windows Devices Windows Analytics Device Health Dictation Nearby Sharing Co-management Timeline Dictation + Timeline Enterprise search in Windows Windows Defender Exploit Guard, System Guard, Windows Defender Exploit Guard, System Guard, Continue on PC Application Guard, Application Control Mobile Device Management Application Guard, Application Control Windows Autopilot OneDrive Files On-Demand Windows Analytics Update Compliance Mobile Device Management Windows Defender ATP Narrator Windows Analytics Device Health Windows Analytics Update Compliance Windows Defender Security Center Mixed Reality Viewer Co-management Windows Analytics Device Health 1703 + Co-management Express update delivery Windows Autopilot Enterprise search in Windows Continue on PC Enterprise search in Windows Hyper-V Windows Defender ATP Continue on PC Windows Defender Security Center OneDrive Files On-Demand Windows 10 Subscription Activation OneDrive Files On-Demand Express update delivery Narrator Mixed Reality Viewer Narrator Windows Insider Program for Business Mixed Reality Viewer Hyper-V Windows Autopilot Paint 3D Windows Autopilot Windows 10 Subscription Activation Windows Defender ATP Windows Defender ATP Cortana at work Windows Insider Program for Business Windows Defender Security Center Night light, mini view Windows Defender Security Center + Paint 3D Express update delivery Express update delivery Windows Information Protection Windows Information Protection Cortana at work Hyper-V Hyper-V Windows Hello for Business Windows Hello for Business Night light, mini view Windows 10 Subscription Activation Windows 10 Subscription Activation Windows Insider Program for Business Windows Insider Program for Business

1607 Windows Information Protection Windows Analytics Upgrade Readiness Windows Analytics Upgrade Readiness Paint 3D Windows Hello for Business Paint 3D App-V, UE-V App-V, UE-V Cortana at work Cortana at work Windows Analytics Upgrade Readiness Hybrid Azure Active Directory Join Hybrid Azure Active Directory Join Night light, mini view Night light, mini view App-V, UE-V Windows Information Protection Windows Ink Windows Ink Windows Information Protection Hybrid Azure Active Directory Join Windows Hello for Business Windows Hello for Business Mobile Device Management + Mobile Device Management Mobile Device Management Windows Ink Windows Analytics Upgrade Readiness Windows Analytics Upgrade Readiness AAD Join AAD Join AAD Join Mobile Device Management App-V, UE-V App-V, UE-V 1511 Windows Store for Business Windows Store for Business Windows Store for Business Hybrid Azure Active Directory Join Hybrid Azure Active Directory Join AAD Join Windows Ink Windows Update for Business Windows Update for Business Windows Update for Business Windows Ink Windows Store for Business Mobile Device Management Mobile Device Management Mail, Calendar, Photos, Maps, Groove, Skype Mail, Calendar, Photos, Maps, Groove, Skype Mail, Calendar, Photos, Maps, Groove, Skype + Windows Update for Business AAD Join AAD Join Windows Defender Antivirus Windows Defender Antivirus Windows Defender Antivirus Mail, Calendar, Photos, Maps, Groove, Skype Windows Store for Business Windows Store for Business Windows Hello Windows Hello Windows Hello Windows Defender Antivirus Windows Update for Business Windows Update for Business Mail, Calendar, Photos, Maps, Groove, Skype Mail, Calendar, Photos, Maps, Groove, Skype Microsoft Edge Microsoft Edge Microsoft Edge Windows Hello Microsoft Edge Windows Defender Antivirus Windows Defender Antivirus Device Guard Device Guard Device Guard Windows Hello Windows Hello Device Guard Credential Guard Credential Guard Credential Guard Microsoft Edge Microsoft Edge Credential Guard BitLocker BitLocker BitLocker Device Guard Device Guard BitLocker Credential Guard Credential Guard SmartScreen SmartScreen SmartScreen SmartScreen BitLocker BitLocker Windows as a service Windows as a service Windows as a service Windows as a service SmartScreen SmartScreen Windows as a service In-place upgrades In-place upgrades In-place upgrades In-place upgrades Windows as a service In-place upgrades In-place upgrades Continuum Continuum Continuum Continuum Continuum Continuum Cortana Cortana Cortana Cortana Cortana Cortana Windows 10 core Windows 10 core Windows 10 core Windows 10 core Windows 10 core Windows 10 core Fall 2018

Easy editing in the formula bar Learn with the new Office Training Center Export to 4K video Export process diagrams to Word Info about people and groups—at a glance New Ink Effects Quickly access your sites and groups Refresh, relink, or remove linked tables Office 365 ProPlus gets Run a slide show with your digital pen Spring 2018 Stay organized with Recent save locations Stock quotes at your fingertips Use Read Aloud to listen to your email + Task Board view Translator Use Read Aloud to listen to your email better with each release 3D animations Translator Ask your audience with a quiz or survey 3D animations Chat with co-authors while you edit Ask your audience with a quiz or survey Example new, customer-facing ProPlus (win32) client features Data Visualizer audit template Chat with co-authors while you edit Find and fix relevant proofing issues. Data Visualizer audit template Insights in Excel Find and fix relevant proofing issues. Know who you'll be meeting with Insights in Excel Sort your email with ease Know who you'll be meeting with Sprint management just got easier Sort your email with ease Type hands-free Sprint management just got easier A smarter To: line Type hands-free Convert SVG icons to shapes A smarter To: line Fall 2017 Keep your Visio diagram and Excel data in sync Convert SVG icons to shapes Remodel your forms and reports with new charts Keep your Visio diagram and Excel data in sync + Use SVG images in Excel and PowerPoint Remodel your forms and reports with new charts Use SVG images in Excel and PowerPoint Use SVG images in Excel and PowerPoint A new digital writing assistant A new digital writing assistant A new digital writing assistant Better recordings Better recordings Better recordings Cloud attachments just got better Cloud attachments just got better Cloud attachments just got better Collaborate on attachments in real time Collaborate on attachments in real time Collaborate on attachments in real time Create Precise Ink Shapes Create Precise Ink Shapes Create Precise Ink Shapes Easily select and manipulate objects Easily select and manipulate objects Easily select and manipulate objects Edit with natural pen gestures Edit with natural pen gestures Edit with natural pen gestures Improve Reading with Learning Tools Improve Reading with Learning Tools Improve Reading with Learning Tools Ink replay Ink replay Ink replay Insert 3D Models to See All the Angles Insert 3D Models to See All the Angles Insert 3D Models to See All the Angles Insert and Edit Icons Insert and Edit Icons Insert and Edit Icons Maps Maps Maps Mini-previews for attached photos Mini-previews for attached photos Mini-previews for attached photos Shared with Me Shared with Me Shared with Me Show #N/A data as a gap in charts Show #N/A data as a gap in charts Show #N/A data as a gap in charts Stay on top of your travel and deliveries Stay on top of your travel and deliveries Stay on top of your travel and deliveries Syllable breaking Syllable breaking Syllable breaking Tap finds the content you need, for easy reuse Tap finds the content you need, for easy reuse Tap finds the content you need, for easy reuse While you were away While you were away While you were away Word Saves For You Word Saves For You Word Saves For You Spring 2017 Collaborative, Real-Time Editing Collaborative, Real-Time Editing Collaborative, Real-Time Editing Designer turns bullets into compelling visuals Designer turns bullets into compelling visuals Designer turns bullets into compelling visuals Enhanced data import functionality Designer transforms more types of slides Designer transforms more types of slides Designer transforms more types of slides Insert recent links + Enhanced data import functionality Enhanced data import functionality Enhanced data import functionality Keep control over your attachments Insert recent links Insert recent links Insert recent links Know before you share Keep control over your attachments Keep control over your attachments Keep control over your attachments Large Number (bigint) support Know before you share Know before you share Know before you share Narrate a recording Large Number (bigint) support Large Number (bigint) support Large Number (bigint) support Personalize the default PivotTable layout Narrate a recording Narrate a recording Narrate a recording Quick access to superscript and subscript Personalize the default PivotTable layout Personalize the default PivotTable layout Personalize the default PivotTable layout Quickly access the groups you use most Quick access to superscript and subscript Quick access to superscript and subscript Quick access to superscript and subscript Quickly access the groups you use most Use your pen to select and change objects Quickly access the groups you use most Quickly access the groups you use most Use your pen to select and change objects A Quick Start to Your Research Use your pen to select and change objects Use your pen to select and change objects A Quick Start to Your Research A Quick Start to Your Research A Quick Start to Your Research Make diagrams from Excel data Make diagrams from Excel data Editor: Enhanced writing assistance Make diagrams from Excel data Make diagrams from Excel data Fall 2016 Editor: Enhanced writing assistance Editor: Enhanced writing assistance Editor: Enhanced writing assistance PowerPoint Designer PowerPoint Designer PowerPoint Designer View and restore changes in shared Word, Excel, PPT PowerPoint Designer View and restore changes in shared Word, Excel, PPT View and restore changes in shared Word, Excel, PPT View and restore changes in shared Word, Excel, PPT Faster PivotTables + Faster PivotTables Upgraded accessibility Faster PivotTables Faster PivotTables Faster PivotTables Upgraded accessibility Upgraded accessibility Upgraded accessibility Upgraded accessibility Have an idea? Have an idea? Improvements to Get & Transform Have an idea? Have an idea? Have an idea? Improvements to Get & Transform Improvements to Get & Transform Improvements to Get & Transform Improvements to Get & Transform Publish to Power BI Publish to Power BI Shape recognition Publish to Power BI Publish to Power BI Publish to Power BI Shape recognition Shape recognition Shape recognition Shape recognition Text Highlighter Text Highlighter Text Highlighter Text Highlighter Text Highlighter Zoom Zoom Zoom Zoom Zoom Do more with Ink Do more with Ink Do more with Ink Do more with Ink Do more with Ink Import latest AutoCAD file formats Import latest AutoCAD file formats Import latest AutoCAD file formats Import latest AutoCAD file formats Import latest AutoCAD file formats Three templates for UML Three templates for UML Three templates for UML Three templates for UML Three templates for UML Your First Draft Just Got Easier Your First Draft Just Got Easier Your First Draft Just Got Easier Your First Draft Just Got Easier Your First Draft Just Got Easier W10 Servicing Timeline (Semi-Annual Channel)

2017 2018 2019 2020 2021 2022 2023

Windows 10 1607 18 months 12 months

Windows 10 1703 6 months 18 months 12 months

Windows 10 1709 6 months 18 months 12 months

Windows 10 1803 6 months 18 months 12 months

Windows 10 1809 6 months 18 months 12 months

Windows 10 1903 6 months 18 months

Windows 10 1909 Windows Insider Program 6 months 18 months 12 months Additional Servicing (ENT/EDU Only) Pre-Windows 10 + Office 365 ProPlus Lifecycle Management

Life of Release End-of-Life

Pre-Deployment Readiness Preparation Deploy and Use

• OS readiness • Servicing management tooling • Network readiness • Rollout process and methods • App Compatibility • Bandwidth – Internal app readiness • Driver servicing – External app readiness • Update scheduling, offline constraints • User training • Installation audits and reporting

• Driver update policy Deploy Decision

Too much time, $ spent this side of the Decision time line Service Lifecycle Management

First WIP Builds SAC Release

Final Life of Release n-Months, WIP through EOS Servicing

Pre-Deployment Readiness Preparation Deploy and Use

•• OSTelemetry readiness based management • SCCM, Intune,• ServicingWindows management Update tooling • Network readiness for Business • Rollout process and methods •• AppFlighting Compatibility • Bandwidth • Update client improvements • –AnalyticsInternal app suite readiness • Driver servicing – External app readiness • Download optimization• Update scheduling, offline constraints •• UserEcosystem training HW alignment • Installation audits and reporting

• Driver update policy Deploy Decision

Reduce $ and time, with greater confidence, faster agility Modern Desktop Servicing Framework Continuous Servicing Process

PLAN & PREPARE • Work with Insider Preview builds • Identify innovation • Design and plan usage TARGETED PLAN & VALIDATION TARGETED DEPLOYMENTS PREPARE DEPLOYMENT • Deploy new innovation for validation • Move forward unless blocked • React if issues encountered

BROAD DEPLOYMENT • Deploy to all the devices in the organization BROADLY • Delight end users and business partners DEPLOY

Prepare for new release by Validate apps, infrastructure, and evaluating new features hardware to prepare for broad deployment Provide feedback on changes, any issues encountered

Lab machines, IT devices, Early adopters, volunteers Information workers

developers General population NUMBER OF DEVICES OF NUMBER

TIME Release What’s Delaying Deployments? What are the biggest blockers preventing customers from moving to Windows 10 and Office 365?

Number of Responses 120 Taking a data driven approach to app 100 and device compatibility 80 60 40 Lack of knowledge in operationalizing 20 device ‘rings’ 0

Limited guidance on prioritizing and mitigating issues of LOB/custom apps

Gaps in support statements from Office app/device partners Microsoft 365 Tech-Series partner surveys from 400+ different partner individuals, results: 11/20/2017 – 1/3/2018, Significant change to traditional practices: • PROACTIVE: Structured testing of only the most business-critical apps (automated if possible) • REACTIVE: Validate all remaining apps via targeted pilot deployments • Take advantage of observed 99% app compatibility rates • Leverage available tools like Windows Analytics and Ready for Windows to identify issues up front Using a Risk-balanced Approach to Compatibility Focus testing on critical applications while leveraging pilots for broad validation

Create and Maintain Prioritize, Identifying Validate Leverage Pilots for an App Portfolio Critical Apps Critical Apps Broader Validation

Complete list of apps Critical Structured testing, using Gauge infrastructure and and web pages used predefined test plans environment readiness Important throughout the organization executed with business and Business pilot, targeting the Not important IT experts Business group and IT important applications experts identified Automated if possible Broad deployment using IT works with the business to Target critical apps rings, to minimize risk eliminate duplicates, define supported versions Windows Analytics is a free solution that provides data-driven insights to reduce the cost of deploying, servicing, and supporting Windows 10 Upgrade Readiness Update Compliance Device Health*

Plan upgrades by identifying devices Ensure update and antimalware Reduce support costs by pro- that are ready, identify and resolve compliance with timely reports for actively identifying and app and driver compatibility blockers all your devices (even those on the remediating top end-user road) impacting issues App Rationalization Upgrade Readiness, based on telemetry data from users computers, identifies application and driver compatibility issues that may block Windows Define app inventory upgrades, allowing you to make data-driven decisions about your organization’s upgrade 1,000 apps readiness COTS and Longtail

100 Apps Data Driven 0 App Validation Office Readiness Toolkit

http://aka.ms/ReadinessToolkit

Assess upgrade readiness across devices in your organization

Creates an Excel report with: • Macro summary Total files, files with macros • Add-in summary Total, adopted, supported

X Attention nee Desktop Analytics Simplify upgrade readiness Signals from 700M Windows Clients Collect insights

Signals from 700M Windows Clients

Onboard clients Configuration Manager

ins

Apps Office Macros Plug And Party 3rd Apps Hardware Drivers & LOB Collect insights

Signals from 700M Windows Clients

Onboard clients Configuration Manager

ins

Apps Office Macros Plug And Party 3rd Apps Hardware Drivers & LOB Collect insights

Readiness Assessment

Signals from 700M Windows Clients

Onboard clients Configuration Manager App compat issues

Desktop

App Assure

ins

Apps Office Macros Plug And Party 3rd Apps Hardware Drivers & LOB Collect insights

Readiness Assessment

Signals from 700M Windows Clients

Onboard clients Configuration Manager App compat issues

Desktop

App Assure

ins

Apps Office Macros Plug And Party 3rd Apps Hardware Drivers & LOB Collect insights

Readiness Assessment

Signals from 700M Windows Clients

Onboard clients Configuration Manager App compat issues

Desktop

App Assure

ins

Apps Office Macros Plug And Party 3rd Apps Hardware Drivers & LOB Collect insights

Readiness Assessment

Deployment Plan: Deployment Group Pilot

Signals from 700M Windows Clients

Onboard clients Configuration Manager

US East Sales Deployment US East Sales Deployment

X Attention nee X Attention nee Unable

X Attention needed X Attention nee Compatibility Commitment

Desktop App Assure “No app left behind” FastTrack Desktop App Assure “No app left behind” What is Desktop App Assure?

Remote assistance who experience valid compatibility issues - at no additional cost with an eligible subscription ( 150+ licenses). Services in Scope

Customer Developed Line of Business (LOB) Applications • Determine the root cause and recommend code changes to an application • Shim applications where source code is not available • Address Windows 10 regressions impacting application compatibility Independent Software Vendor (ISV) Applications • Determine root cause and partner with ISVs to remediate their applications • Engage ISVs to onboard them to Windows 10 and secure Windows 10 Support Statements • Address Windows 10 regressions impacting application compatibility Office 365 ProPlus Add-Ins and Macros • Address compatibility issues with add-ins and macros transitioning from Office perpetual clients to Office 365 ProPlus on Windows 10 • Address Windows 10 and Office 365 ProPlus issues impacting application compatibility For more information, visit aka.ms/DesktopAppAssure Two approaches: • Stay up to date yourself via ConfigMgr • Leverage the cloud and always be up to date Simple mechanism for Stay current: updating: • Each Windows 10 release • Right-click, Install Update supported by previous Pack ConfigMgr release • Full functionality with next release Methodical and controlled • Rings allow for continued expansion of the feature update deployment • Peer-to-peer technologies reduce the impact on the network • Minimize the end-user impact through scheduling • Implement new Windows 10 features as part of the deployment process Windows 10 deployment ring example

ValidateDeploy critical and Use business applications on nonTarget-production additional devices 4-6% prior of usersto in Targeted Pilot Target 2-3% of users in all Validation allgeneral departments availability and include critical departments to continue validation Plan and Who machines to continue validation Prepare Who • WorkstationWho Engineers • Volunteer users representative of • Application• Additional owners production users departments • High•-levelCritical IT admins machines Preview Canary Self- Sample Broad Select What What What • Validate proper operation of • Validate• Validate for driver/software proper operation issues of commonly used applications • Validatecommonly proper operation used applications • Report issues to IT Workstation • Validate• Report application issues compatibility to IT Workstation Engineering Team • ProvideEngineering feedback to Team Microsoft and vendor(s)

Conceptual illustration only

Servicing from the cloud • Built on top of Windows Update for global scale • Implemented through additional policies configurable via Group Policy, Intune (or other MDM services), Configuration Manager • Controls for deferring feature updates, quality updates • “Active Hours” to specify when users are likely away

Windows Analytics for compliance reporting Computer Configuration -> Administrative Templates -> Windows Components -> Windows Update

This setting configures Windows Update. WSUS and Configuration Manager settings are not impacted. Windows 10 Servicing • Define servicing plans to indicate the schedule for deploying to devices • Servicing plans are executed automatically for each feature update • Reduces size of updates via use of ESD files • Better performance vs Task Sequence

Task Sequence Servicing • For additional control over the feature update deployment process Reducing network Impact due to Feature and Quality Updates

Multi-pronged approach to reducing impact of 1.2 GB Update Sizes

Features • Reducing Payload Size – Determine what content has 120 MB changed and only download those 40 MB

• Caching – Shift network traffic to edges using peer-to- Full Express Delivery peer technology Optomization – Distributed caching via Delivery Optimization – Centralized Caching via WSUS/ConfigMgr DPs • LEDBAT – Network layer optimization – Interference prevention algorithm. Optimizes updates to use only unused network capacity – Can be deployed on top of the caching solution 1809 Releases for Windows 10 and Windows Server Quality Updates

Quality Update types for down-level supported versions of Windows 10 Single Quality Update type for Full Quality Delta Quality Express download next major version of Windows 10 Updates Updates for Quality Updates and Windows Server Download & Cache size - Large Delta + Full Update ~3 x Full Update ✓ Smallest Server Management & redistribution Simple Complex Complex ✓ Simple

Download size – Device Large Smaller than Full Smallest - for monthly ✓ Smallest - optimized for all ▪ Monthly Quality Update Update - for monthly quality update and scenarios ▪ Language Pack & Feature on quality update. ACR Demand ▪ Feature Update ▪ Automatic Corruption Repair (ACR) Applicability All baselines One baseline: N-1 Selective baselines (N- ✓ All baselines 1, .. N-4, RTM) Device Resource Utilization - - Memory intensive ✓ 40% less memory utilization

Network Resource Utilization Expensive Varies month to Chatty – requires fast ✓ Download in one go, greater month and stable connection efficiency with DO Windows 10 and Windows Server Quality Updates – Size Comparison

Quality Update types for down-level supported Quality Update types for versions of Windows 10 down-level supported versions of Windows 10

Delta+Full Express Quality Update Quality Update UpdateExpress UpdateExpress for 1809 for 1809 Full Update UpdateFiles version of Full version of Update Files Files Windows 10 & Update Windows 10 & Delta Windows Windows Express Update Size Update Update Server

Server Update**

Points/Update Servers Points/Update Update Size on Distribution on Distribution Size Update

**Express update size as depicted is the best-case scenario with the assumption that the device stays up-to-date each month. Delivery Optimization

Features • Peer-to-peer content transfers for Windows Update, WSUS, and Windows Store content Bytes from Peers 13.85TB • New reporting capability in Windows Analytics Update Compliance to measure impact 13.85 TB • Throttle download bandwidth during business From Peers hours Bytes from HTTP • Improve Peer Efficiency for Enterprises/EDUs with 3.42TB complex networks (via a set of new Policies) Content Lan Bytes Group Bytes Non-Peer Byte Now Available Feature Updates 6.95TB 3.71TB 3.11TB • Office 365 ProPlus update support Quality Updates 337.89GB 200.46GB 149.6GB Flights 150.4GB 138.7GB 121.86GB Apps 44GB 41.4GB 37.5GB Driver Updates 0B 0B 0B Others 0B 0B 0B Improvements to Office 365 ProPlus Click-to-Run (C2R)

Download Size Reduction

Semi-Annual Monthly 95% Update Compliance within 7 days 400 300 350 300 250 New Scheduled Task 250 200 200 150 • Check updates daily instead 150 100 of 3x per week 100 50 50 0 • Daily check window from 4 0 hours to 12 hours to distribute

load on network

Jul-17

Jun-17

Oct-17

Apr-17

Feb-17

Sep-17

Mar-17

Aug-17

Nov-17 May-17 Feature Update 1. Quality Updates (QUs) averaging 100MB Quality Update 2. Feature Updates in monthly averaging under 150MB

Peer-to-Peer Downloads C2R Proofing Tools MSI-to-C2R Upgrader

Configuration Manager P2P Individual proofing tools available Built into Office Deployment Tool Windows 10 Delivery Optimization in C2R format 1803 Rollout 1803 Rollout Data

236M devices on RS4 in 45 days (@6/13) Same number in RS3 in 95 days Inflection Point: 1803 is now the most widely installed version Daily Average is 5.6M of Windows 10

450

400 RS4

Millions RS3 Millions RS3 350

300 RS1 250 RS2 200 TH2 150

100

50 TH1 0 TH1 Week 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 150M

1.1B Devices managed by 700M ConfigMgr & Intune

Azure Active Windows 10 PCs Directory Identities 450B 135M

Authentications Office 365 MAU per month Benefits (in $ Millions) Organizations save an average of $7.2 million in total “ cost of ownership (TCO) by moving to the modern TCO, 7.2 desktop. ”

Security, Productivit… 3.2 TCO savings Modern Desktop

Infrastructure and Licensing $5.3M

Device Provisioning $0.9M

App Provisioning $0.8M

Source: “The Total Economic Impact™ Of The Modern Desktop With Microsoft 365,” a commissioned study conducted by Forrester Consulting on behalf of Microsoft, July 2018. Results are for a risk adjusted composite organization based on customer interviews. End of service schedule:

Windows 7 Office 2010 Jan 2020 Oct 2020

Are you ready? Take action today

Gain Proactive Set foundation Stay Current Complete the Session Survey! insights Windows 10 & Office 365 Finish your Windows 10 upgrade before January 2020 Windows Analytics: www. aa.ms/MSTechSummitDesktopTry: aka.ms/WAGetStarted Modern Desktop Labkit: Finish your Office 2010 to Office 365 ProPlus or 2019 before Office Readiness Toolkit Aka.ms/pockit October 2020 aka.ms/ReadinessToolkit Modern Desktop Deployment = Center – Planning & Process Desktop Analytics

THANK YOU!