The Rise of Humanity in Work Building Soft Skills for Hard Science Pascale Goy, Head of Learning & Development, CERN
#talentsummit Pascale GOY Head, Learning & Development CERN
"BUILDING SOFT SKILLS FOR HARD SCIENCE"
4 March 2020 • World’s largest scientific laboratory for particle physics • 1954: Europe’s first joint ventures • 23 member states • 1bn CHF budget • Population: ➢ 2750 staff ➢ +830 fellows and 870 students & trainees ➢ Around 13,000 visiting scientists (half of world’s particle physicists)
Education and Outreach (2019): • Protocol visits : 148 • Visitors : approx. 300 000 • CERN Guided Tours (1/2 day): 8 785 delivered in 27 different languages / 151,671 visitors • CERN’s teacher programmes: 904 teachers from 63 countries
4 CERN: INNOVATION & FICTION
• CERN didn’t invent the internet. But it did invent the Web. The World Wide Web was invented at CERN in 1989 by the British scientist Tim Berners-Lee. • Discoveries: Higgs Boson (2012-’God particle’) led to Nobel Prize (2013) • Nobel prizes : Georges Charpak (1992), Carlo Rubbia & Simon van der Meer (1988), Jack Steinberger (with Lederman and Schwartz) (1984) • Some of the spin-offs: Improving cancer therapy technology, medical and industrial imaging, radiation processing, measuring instruments,.. CERN does unfortunately not own an X-33 aircraft as it was suggested in Dan Brown’s book “Angels and Demons”
CERN - Employee Development with External coaches (Nov. 2018) BUILDING SOFT SKILLS FOR HARD SCIENCE….
MISSION
• RESEARCH : discovery through science • INNOVATION : technological innovation • COLLABORATION : diversity of people • INSPIRATION & EDUCATION : training future scientists, engineers & technicians
6 ‘Hard science’ at CERN
CHALLENGE :
The European Strategy for Particle Physics : What comes next ? … a crucial moment in CERN history !
7 ‘Building soft skills’ at CERN
CHALLENGE : • Complexity of the CERN environment • Diversity of populations • Political & economical context
8 CERN … about science !
RESEARCH (COLLABORATIONS + CERN) Challenging & intellectually demanding environment
• Organizational culture : mix of Academia + international public organization • Flat hierarchy • Depth of expertise • Experiments & Projects • Achievement-oriented • Competitive • Autonomous • Risk taking & failure • Flexible & Open minded • Intrinsic motivation • Creativity • …
9 CERN … about people !
ORGANIZATION (CERN) • Responding to our Member States (stakeholders) • Serving the Research ‘world’ • Developing the technologies of tomorrow • Enabling technologies to reach society • Organizing the hierarchy & supervision lines • Dealing with administrative structures & demands • Emphasizing behavioural competencies • Working on goal clarity • Using extrinsic & intrinsic motivators (performance requirements)
10 ‘COLLIDING’ SOFT SKILLS DEVELOPMENT with HARD SKILLS … (in the last 10 years)
1. Substantial technical skills … safety training, computer science, control & data acquisition, physics, engineering …
2. Soft skills … communication & personal development, leadership, problem-solving, critical thinking, feedback & performance improvement, emotional agility … • ’mandatory’ workshops • Learner-centric ecosystem
11 TODAY’S LEARNING & DEVELOPMENT OFFER
From highly technical to leadership, communication & personal development
2019 (excluding safety courses) - Over 500 courses (F2F) ➢ ± 120 soft skills courses - Approx 20 e-learnings - Over 5000 participants (F2F) - Creation of 3 ‘soft skills’ portfolios
12 BOOSTING SOFT SKILLS ..
HOW RESILIENCE MANAGING MINDFULNESS COMPETITION FINDING SELF CONSENSUS AWARENESS ENHANCING EQ EMPATHY
MANAGING MANAGING SELF CONFLICTS CREATIVITY INSPIRATION Referring to NEUROSCIENCE PERSUASIVE and emphasizing social & emotional learning
13 THANK YOU www.talentsummit.ie