CINCINNATI ZOO SERVICE ANIMAL POLICY

The Cincinnati Zoo & Botanical Garden thanks Circle Tail, Inc. for their support in creating and maintaining our service animal policy. For more information on our policy, please visit: http://cincinnatizoo.org/plan-your-visit/zoo-access-for-all/

cincinnatizoo.org The Cincinnati Zoo & Botanical Garden is Safari Camp Samburu Parking Lot Lindner committed to welcoming all visitors, and C.R.E.W. Shelter Kilimanjaro Maasai Mara Shelter Endangered Shelter complies with the ADA regarding service Species Garden Serengeti Safari Shelter animals. Therapy or emotional support Lodge Private Event Peacock Space Carousel animals are not permitted in the Zoo. Pavilion Private Event Space

Whiting Safari Camp Otto M. Budig Picnic Shelters Manatee Springs TO SAFARI CAMP PARKING LOT Some areas of the Zoo have been observed as RESTRICTED AREA Dragons The Grove dangerous or stressful to either Zoo animals Lemur Forest Ave. Lookout Siegfried & Roy’s Galapagos Tortoise Yard FUTURE or service animals. These have been designat- MAI THAI MARKET White Lions (Summer Only) World of ed as restricted (service animals not permit- the Insect Butterfly Indian Goat Yard Garden Rhino Black ted) or sensitive (service animal owners Passenger Wings of Wonder Rhino Tropical Pigeon Pollinator Rhino African Memorial Garden Theater Animals should be aware of animal behaviors and Butter y Aviary in Insectarium Okapi Reserve Native Plants Indian Garden Night Rhino adjust viewing accordingly). The Zoo reserves Cougar Malayan Lords Wings of Wonder Bird Experience Hunters Tiger of the Arctic the right to designate areas as restricted or Cat (Memorial Day to Labor Day) Bongo Canyon Eurasian River b Jungle Trails sensitive without prior notice if a service Eagle Owl Otter Gorilla Snow Leopard Wolf Woods World Flamingo animal’s presence is demonstrated (through Blakely’s Wolf Barnyard Woods African Bonanza Tropical prior or current situations) to cause a Zoo Jungle Trails Penguin Point Asian Animals Petting Spaulding Opening Peace Garden Bald Zoo Children’s Summer 2020 animal undue stress or anxiety, or as a result Eagle Red Panda Zoo Gorilla World Wings of Dinosaur the World of new births, breeding behavior, or new Garden Safari Roo Valley Train Opening Summer 2020 Station animals in habitats. Cheetah Encounter Reptile House Gibbon Free Islands Flight Free Flight Aviary Base Camp Aviary

Vine Street Floral Display Cafe For the health and safety of our visitors, sta , Garden Beer Garden Painted Zoo animals, and visiting service animals: Oces Dog Swan Lake Valley Kanga’ Klimb Adventure Ropes Course • Service animals must be harnessed, leashed, Opens Summer 2020 Cheetah Africa Historic or tethered. Vine Street Village TreeTops Animal Marge Schott/Unnewehr Oces Encounter Calming Room • Service animals are expected to stay o rock Elephant Main Reserve barriers, keep all paws on the ground at Zoo Entrance habitats, and not bark at Zoo animals.

Asian Elephant Cathryn Hilker • Service animals should be kept at least Dobsa Running Yard P&G Gira e Ridge Cheetah 10-feet away from Zoo animals presented Erkenbrecher Ave. Discovery Encounter Forest Twiga SENSITIVE AREA Sloth Private Event Space with interpreters or walking outside of Walk-In Entrance Harold C. Schott Education Center Rain habitat space, including gira e deck. Night Hunters/Cougar Garden Direct contact between Zoo animals and Dury Ave. Wings of the World House Education service animals is prohibited. Parking Lot Meerkats • Service animals can relieve themselves in any garden areas. The owner is responsible Blakely’s Barnyard Bonanza for removal of waste. Cat Canyon • Care and supervision of service animals is African Lion solely the responsibility of the owner.

Per the ADA, service animals may be excluded if their presence alters the nature of the Zoo’s MAIN Train services or if the animal is out of the owner’s ENTRANCE Trains Station located Water Area Direction Information Ticketing/ Restrooms Family Wheelchair/ Pedestrian Nursing Water near Wings of the World control. Available of Inclines Member Services Restrooms Stroller Rental Entry/Exit Nest Fountain