ZQN news ISSUE 42 / MAY 2019 Planning a platform for the future Passenger Both Wanaka and Queenstown airport company”), which will support and provide numbers airports were a flurry of activity last value to the communities we serve. This planning month with school holidays, ANZAC will establish a roadmap for future airport growth, Passenger numbers for including infrastructure development, noise Day and the Easter long weekend all February compared to the planning and transport connectivity. same period last year taking place around the same time. The master planning approach for Queenstown It will come as no surprise to many of you then Airport is focused on expanding the current that worldwide demand for air travel continues terminal infrastructure, rather than building a Total to grow, with the International Air Transport wholly new terminal. It will continue to support +11% passengers Association forecasting that the number of airline domestic and trans-Tasman services using turbo- passengers globally will reach 8.2 billion in 2037. prop and narrow-body jet aircraft. The planning will also provide for some expansion to the current Domestic The Southern Lakes region in particular is noise and land boundaries. We recently outlined our +10% passengers considered an attractive place to live, work and current thinking for the master planning at Wanaka play with strong visitor demand and a residential Airport, details of which can be found on Page 8. population that is growing at a higher rate than most of the rest of the country. All of this work will complement regional International planning for transport, accommodation and +14% passengers This demand is forecast to continue over time other infrastructure developments and align with which underlines the importance of Queenstown QLDC’s long-term vision and district-wide spatial and Wanaka airports to residents and visitors alike. master plan. However, recent market trends and insights indicate there could be some headwinds on the horizon for The QAC team has been out and about meeting Passenger numbers for New Zealand’s aviation and tourism sectors. with organisations and individuals across the March compared to the region to share our thinking and listen to feedback same period last year Queenstown and Wanaka airports are part of a and we’ll continue to do this over the coming national network of critical infrastructure assets months. We’re also creating discussion forums on which connect residents and visitors to the our online platforms to encourage people to join Total Southern Lakes region. QAC is responsible for the conversation, so there’s plenty of ways people +5% passengers managing these strategic assets on behalf of its can get involved. two shareholders to ensure they are financially viable and sustainable, generate appropriate As the autumn sun fades and the winter cold snap appears, please take care on the roads as May Domestic returns on assets, and contribute to the region’s passengers economic development and the wellbeing of its frosts look to make an appearance. As always, +7% communities. there’s lots of things happening at both airports and you’ll find the latest news and updates inside. We submitted our draft Statement of Intent (SOI) We hope you enjoy the read. International to QLDC in March outlining our strategic goals +11% passengers for the next three years. Since then we’ve been working on incorporating feedback received both from Council and the community into the final SOI which will be submitted for approval in June. Ultimately, we aim to bring the long-term planning View all airport stats at for Queenstown and Wanaka airports together to Colin Keel queenstownairport.co.nz/stats present a dual airport model (“two airports, one Chief Executive An update from Queenstown Airport Winter schedule Winter As Winter approaches and the airport Operations team gear-up wonderlands for the first snow day, it’s a good time to give everyone an update on the winter schedule to help plan ahead. • Overall capacity is scheduled to increase 13% over last winter’s schedule between 1 April and 30 September. • The capacity is mainly in the peak winter months (July up 16%, August up 18%, and September up 17%). • The peak winter weeks are from Monday 8 July to Sunday 21 July, with an average of 63 daily flights for this period (arrivals and departures). For more airport statistics please visit www.queenstownairport.co.nz/stats. There’s always lots happening Ski field scheduled around the region over Winter. opening dates: Here’s some key dates for your Coronet Peak diary so you don’t miss out on 15 June – early October the snow action, with many The Remarkables more events to be added once 8 June – late September the ski-fields open. Cardrona 1 June – mid October New services Treble Cone for Winter 27 June Snow Farm (TBC) Qantas has added a new Melbourne-ZQN route (around Other events to watch out for: 10,000 seats), while Qantas’ Sydney services are also going from 10 to Queenstown Winter Festival 13 per week over the ski season 20 – 23 June with an additional flight being NZ Mountain Film Festival added on Tuesdays, Thursdays and 28 June – 6 July Sundays. Jetstar is also doubling its daily service on the Sydney route NZ Winter Games from 1 to 2 over ski season with 23 August – 7 September a new afternoon flight added. Winter Pride 30 August – 8 September ZQN news MAY 2019 Winter ambassadors As part of our support of the Real Journeys Queenstown Winter Festival, Queenstown Airport will SECURITY play host to our very first airport- FIRST based winter ambassadors who We’re always looking at ways to will welcome visitors to our place, improve safety and security at encouraging them to care for our Queenstown and Wanaka airports. region during their stay. In the security space, we’re going to be updating all of our The idea stems from our support of the pedestrian access gates around nationwide Tiaki Promise to ensure everyone the perimeter fence to electronic who visits New Zealand has a better swipe card access. This initiative understanding of what makes us special and replaces the old mechanical push share ways on how to take care of our country button pads and helps us employ for future generations to enjoy. Lookout for the technology solutions to continue cheery team in the arrivals area and forecourt, to ensure the security of the who’ll be armed with lots of helpful info airfield, community, passengers and encouraging people to get involved and and our staff. participate in the great festival line-up during SAVE THE DATE their stay. Queenstown Airport Security Week For more information on the Tiaki Promise 20–24 May visit www.tiakinewzealand.com Avenue Q At QAC we love the arts and it’s a key part of our strategy house to enhance and protect the arts, heritage and culture of the communities we serve. As part of our community support of this important sector, we’re proud to support Avenue Q, this year’s live stage production from Showbiz Queenstown. Held at the Queenstown Memorial Centre between 16-25 May, it’s billed as “part flesh, part felt and packed with heart”. Think of it as a laugh-out-loud musical often referred to as ‘Sesame Street for Adults’. The winner of numerous Tony awards, Avenue Q has received critical acclaim on Broadway and the West End and is packed full of catchy songs and hilarious dialogue. It tackles subjects such as inclusiveness, racism, homosexuality and diversity within our community using humour, many poignant moments and yes, full puppet nudity! It is not a show for kids and has an R16 rating, though younger teens can attend with parents. The QAC team will be attending in force so come along, join us and see what all the Fuzz is about! Tickets available at Eventfinda. Strategy house QAC as an organisation has expanded, particularly over the past five years. With the responsibility for managing and developing both Queenstown and Wanaka airports, it is critical that QAC’s organisational structure effectively supports the dual airport business model. As we operate, plan and develop Queenstown and Wanaka airports, we look to integrate all aspects of our business, with the aspiration that the airports managed by QAC are recognised as innovative and representing the best of their regional communities. This reflects our desire to be: goals which help us focus our efforts across the organisation. These • Innovative in our thinking, planning, processes, technology, have been further distilled into priorities against which we measure resourcing and infrastructure development our performance. • Integrated as one team which manages both airports whilst We recently shared the strategy house with the wider QAC team preserving their unique identities and connecting them to their to celebrate these aspirations and explore our why and the reasons communities people love working at ZQN. We were lucky enough to hear from • Create an outstanding first and last impression of the destinations Cardrona General Manager, Bridget Legnavsky, who shared her views represented by the airports, reflecting the best of the region in our and experience with the teams. people, customer offerings, infrastructure and sustainable practices. Our direction of travel is reflected in the strategy house we’ve created, You can view QAC’s Strategy House on our website under which sets out our aspiration, purpose, major streams of work or Company and Purpose and Values. themes and key priorities. The four themes identified are common The QAC team’s values provide the foundations of the strategy house. ZQN news MAY 2019 From Customs to Immigration Queenstown Airport’s new Immigration Border “Decisions on whether to refuse entry to New Zealand are always Manager, Terry Chilton, has over ten years’ made as a team and that’s an important part of why we work so well experience protecting New Zealand’s borders.