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OFFICIAL MAGAZINE OF THE ASSOCIATION December 2019

REGIONS KEEP THEIR AIRPORTS THRIVING, PLUS SPECIAL REPORTS ON AIR AMBULANCES AND AWARD WINNERS

Also in this edition ...

Airports and communities – changing together as a new decade dawns ...... p2

Transport Minister says airports make “critical contribution” to the nation ..... p4

Arrivals and departures ...... p5

Climate change and airports – what should be our response? ...... p8

“We need to do more” – Minister James Shaw ...... p10

Proactive planning to manage reverse sensitivities ...... p11

Opening Southland by jet ...... p13

State-of-the-art Nelson terminal opened ...... p14

NZ Airports award winners ...... p16

Challenge and change on the West Coast for Kim Campbell ...... p19

Fostering a “critical cog” in Southland’s economy – Nigel Finnerty ...... p22

A life of service to airports, community and family – Garry Goodman ...... p24

Airways testing new drones management tools ...... p26 Nelson Airport chairperson Paul Steere, Prime Minister Jacinda Ardern and Nelson Airport chief executive Rob Evans officially open the new terminal (pictured below) in October brings parties together to promote safe drone use ...... p28

Safe and connected airport network underpins vital air ambulance services ...... p29

Members rate issues and priorities ...... p34

Knowledge sharing, networking and letting the hair down! ...... p35

Level 8, Midland Chambers, 45 Johnston Street, | PO Box 11369, Manners Street, Wellington 6142 | +64 4 384 3217 | nzairports.co.nz Airports and communities – changing together as a new decade dawns

NZ Airports strategic advisor Bernie Walsh

Lately I have been wondering, is it too easy for communities to take their local airport for granted?

It is an interesting question for the I am confident our airport sector will So we imagine our airports will always times that we live in – as it could, rise to that particular challenge. be there – because they always in fact, be turned on its head as have been. Airports have always responded to the communities debate climate change changing demands and needs of There lies the challenge in being a responses and challenges. New Zealanders. taken-for-granted community asset. The “social licence” that is generated Understandably, airport users don’t by community support that enables Community expectations think much about how an airport’s us to operate airport businesses business, funding and regulatory Many of our regional and small airports sustainably can no longer be taken settings could change and impact were established in response to World for granted. Even when an airport its long-term viability to operate War II – and over many decades is situated in a growing and supportive successfully in today’s demanding and have adapted in an agile manner community, its reputation and competitive times. continuing development can still to changing circumstances and be subject to diverse forces of community expectations. Self-sufficiency matters local opinion. They remain an important part of what As all NZ Airports’ members know, to Community expectations of the social makes up New Zealand’s special exist, many regional airports rely on the and environmental responsibilities and places to live and visit. charges they levy on the airlines that behaviours of businesses are growing. use their services. Of course, these For many people, airports have played are passed on to passengers. But Airports will have to keep up – if they an important role in their growing up in they are modest charges, and they are want to remain a valued part of their a provincial community. thoroughly consulted with the airlines. communities. This was a common theme of much of the discussion at Momentous moments and serendipity When measured in 2018, the average the NZ Airports annual conference in are all part of the allure of airports – charge at regional airports was a October (see our stories and award because they are places of connection shade over $6 for a flight on a Dash 8 winners featured in this issue). for communities. Q300 plane.

Auckland Airport has an education scholarship programme – “People in the communities we are a part of tell us that education is important to them,” it says.

2 NZ Airports Magazine | December 2019 New Zealand’s national network of airports delivers connectivity that Airport’s Ride the community event was a people value great success

Even though the current charge- communities have already experienced were a symbol of connection, which setting framework is working well, the – they come and they go. formed an important part of Kiwi life. government has proposed changing Airports remain – even those smaller “It helps us maintain links with other it in the current draft Civil Aviation Bill, non-commercial ones that still struggle regions, but also with one another and also dropping the requirement to maintain their viability as part of – and in a country where half the for airports to operate as commercial our national network. NZ Airports population lives outside the main enterprises. Both of these steps would has strongly campaigned for those centres, it is vital to our well-being and be regrettable, and could lead to a airports too as a particular group prosperity that we are able to maintain greater burden on ratepayers, and that should qualify under certain those links,” she concluded. ultimately on communities. criteria for a small amount of ongoing Government funding. It is important that airports nurture and These communities need their airports strengthen the relationships they have This “belonging” nature of airports to remain as self-sufficient as possible. built with their local communities. We struck me strongly in the media reports They cannot afford a regulatory system have to constantly earn the support of political comments made at the that undermines that goal. we value. October opening of the new airport Regional airports have been working terminal in Nelson (see page 14). At the same time, people can too easily closely in a non-antagonistic way with Nelson Mayor Rachel Reese said take their airport for granted. We forget airlines for a number of years under the new terminal was “not a civic that it is a business and an asset that the existing legal framework. But building, but had the presence of one”. has to operate safely and sustainably. things change over time and who She congratulated the airport and all To do this, it needs a funding and knows what industry conditions, involved in the “ambitious project” regulatory framework that helps it do business strategies and attitudes will for completing the build to such a that well. drive the future . What high standard. Common values we can be sure of is that it will always “One of the goals ... was to create a be the most powerful force in aviation building that feels like it belongs to us, Our communities can’t afford a system in the regions. a place we can celebrate who we are that will bring on delay, uncertainty and this does exactly that. The worry for NZ Airports is that and litigation. NZ Airports is actively campaigning to make sure the under the new proposed framework, “It feels like a familiar landscape and Government sees the sense in the airline’s already strong hand will feels like coming home,” she said. this view. become unbeatable – this could lead to Many other regional airports currently delays, refusals to pay and litigation as undergoing redevelopment are also Mayors around the country are the two parties fail to agree on some reflecting in their terminal designs that supporting us – 26 regional mayors, or all of the elements of airport costs. they are places that belong to regions airport board chairs and chief Which poses the question: why change – that they are gateways, the waharoa executives signed a letter to the a system that is working satisfactorily? – to a region. Minister of Transport . Places of belonging The regional community is getting Symbols of connection behind us on this issue – and that has Airports are grounded in their Prime Minister Jacinda Ardern who given us all a great sense of belonging communities. They “belong” to a opened the new Nelson terminal said to a common cause – supporting our place. Airlines – as New Zealand whether they were big or small, airports local airport.

Level 8, Midland Chambers, 45 Johnston Street, Wellington | PO Box 11369, Manners Street, Wellington 6142 | +64 4 384 3217 | nzairports.co.nz 3 Transport Minister says airports make “critical contribution” to the nation Transport, Urban and Economic Development Minister Phil Twyford addressed delegates in at the NZ Airports annual conference in October. The following is what he said to over 300 conference attendees.

Good morning everybody, So, right now, we are building a bus/rail year. That will stop at Puhinui – not it is great to be with you interchange at the Puhinui Rail Station immediately, but once we have the and I would just like which will provide, with an upgrade to third main rail line in place – and that to acknowledge, neither Steve State Highway 20B, a ten-minute rapid will give everybody in the Waikato [Sanderson] nor Adrian [Littlewood] connection between the rail network at region, who has access to the rail are here, but I just want to welcome Puhinui and the airport. network, again that ten-minute bus Adrian taking over as the chair of the connection to the airport. You will know also that we have Association – you have got a wealth got an inter-regional rail service for And of course, with our plans to extend of knowledge and I know he will do the Waikato that is starting up next the rapid transit network in Auckland. a great job being the leader and spokesperson for the industry, for you. Conferences such as these are a really important opportunity for the industry to come together and share thoughts about the issues and challenges that you face, and it is my pleasure to have a little bit of time this morning to be part of that conversation. Airports of all sizes make a critical contribution to our nation’s economic development and the wellbeing of our communities. And at one end of the spectrum you have got Auckland as kind of the big dog, with its sheer scale and very high growth pressures – and I had a tour of the site at Auckland recently where Adrian and Patrick [Strange] and the team showed me around their 30-year growth plan for the airport. And it is obvious, when you look at the role plays, what a massively-important piece of our national infrastructure it is. The airport precinct has one of the highest concentrations of jobs in the country, estimated to be a quarter of the region’s total jobs – that is 153,000 full- time equivalents – and it is responsible for a quarter of Auckland’s GDP. That’s one of the reasons why we’re working hard to invest in high-quality Transport, Urban and Economic Development Minister Phil Twyford transport connections for Auckland.

4 NZ Airports Magazine | December 2019 One interesting example recently has been Westport Airport which was at risk of being shut down because Arrivals and departures of damage to the sea wall at the boundary to the runway. The Buller Notable recent movements in our sector: District is one of the most isolated Katherine Campbell is the new office co-ordinator for NZ Airports. areas in New Zealand and the airport She will be in the NZ Airports office in Wellington four days a week, is very important for people to have assisting with a range of tasks including organising the regular access to vital services. And that’s why NZ Airports’ forums and executive committee (board) meetings our Government stepped in through the Provincial Growth Fund to fund the Adrian Littlewood, chief executive of Auckland Airport, is the new repair work of the sea wall that enabled chair of the NZ Airports board for the next two years. He replaces Westport Airport to continue. Steve Sanderson, chief executive of , whose term ended at the AGM of NZ Airports in October. chief I recognise that the existing policy executive Mark Gibb is the only new member of the board, replacing settings that we have inherited don’t Wayne Wootton, chief executive of Airport really allow, in a satisfactory way, for public funding for the aspiration that Linda Cook, the safety manager at , has landed many regions have for their airports a new role at the Civil Aviation Authority. She leaves her Taranaki job to play a greater enabling role for on December 18 economic development. That’s in Jason Russell has moved on from his job as Airport large part why the Provincial Growth manager. Having thoroughly enjoyed the role over the past eight Fund has stepped in – at the Bay years, he says he is currently taking some time out with family and of Islands Airport with a terminal early in 2020 is likely to be dabbling in the consulting/contracting upgrade, upgrading world. chief executive Robert Binney is currently the terminal with supporting associated the main point of contact for the airport, until a permanent new infrastructure, the manager is appointed in the New Year Airport where we are currently doing a feasibility study on upgrading the Matt Russell, group manager of services and assets for the Southland airport and extending the runway to District Council, is the new senior person for cope with larger aircraft, at Stuart Ainslie, chief executive of Hawke’s Bay Airport, has been the first stage in an advanced aviation elected chair of ExportNZ Hawke’s Bay. He replaces Alasdair hub with a training centre for pilots and Macleod, chair of Napier Port aircraft engineers, Hawke’s Bay Airport with an investigation into new airfreight services to facilitate the export of high-value perishable produce and at First the city centre to Mangere light of the most built up and developed Airport most recently to rail line, for which we are currently parts of our city. invest in facilities to handle security, assessing a couple of options through So the airport itself is important, in freight and parking for jet operations. a twin-track process – including NZ terms of getting the workers there and Infra and the Super Fund consortium, So, in all of those projects the their proposal which was an unsolicited people who want to catch a plane, but Provincial Growth Fund I think has bid, and an option that is being also the most important thing is the made a very significant contribution. led by the New Zealand Transport huge population and job concentration But I recognise that there is a longer- Agency, which is likely to include more around the airport. Because our rapid term issue with some of the smaller, conventional public/private partnership transit network across the city has to non-commercial airports and how and design and build options. be able to give people the mobility and we ensure that there is a minimum access that a modern city needs. standard of infrastructure maintained in So that’s designed to link the CBD – again, another critical concentration of Smaller airports a consistent and equitable way. jobs and firms – with the airport along You have recently raised publicly At the other end of the spectrum we the way. And this is the most important the need for better aviation data and have got smaller airports right across thing – providing a rapid transit trunk reporting, and I thank you for that the country and region after region line off which the rest of the public advocacy. The commercial aviation that also play a hugely important role transport system hangs, with the ability sector has witnessed sustained growth, to move large numbers of people for their communities and for regional both domestic and international, of quickly and efficiently across this economies. These communities would over 4% year on year in recent times. city. And a light rail line has the same be severely constrained and set back capacity to move people as a four-lane if they did not have the connectivity To foster competition, and I think motorway, but it can run through some those airports offer them. this was the point you were making,

Level 8, Midland Chambers, 45 Johnston Street, Wellington | PO Box 11369, Manners Street, Wellington 6142 | +64 4 384 3217 | nzairports.co.nz 5 we need more transparency around scale infrastructure – transport or passenger and route trends, as well electricity infrastructure – to monitor as domestic fare data and on-time for defects and manage risk and so performance. I understand this is on. This is an industry that has an area that you are concerned massive potential, it is a burgeoning about, and I want to assure you that global market. We have great the Ministry of Transport has taken possibilities in New Zealand to onboard the points you have been transform some of our industries and making and is looking at how we capture the commercial opportunities. can work together to improve the But we know that while this is going on, gathering of data and transparency drones pose a big challenge to the way for the industry. we currently govern and regulate our Civil Aviation Bill aviation system in New Zealand, and it is vital that we integrate safely, drones I know that the Civil Aviation Bill is a into the existing system. And there are matter that is high on your agenda. obvious risks for airports, challenges But the bottom line is that with an for you, in running and keeping your industry as important as yours, that is airports so. You only need to look at changing as fast as it is, it is long past the incident at Gatwick in 2018 that time to overhaul and upgrade the vital delayed thousands of flights and bit of legislation that will [govern] the 140,000 passengers as the result of a regulatory framework. It is important reported drone sighting, to see the kind that Government is constantly updating of disruption that can be caused. regulations, big and small, to support So the drone work may seem thriving industry and particularly, in this prominent because the issues instance, the importance that we place are new, but it is just one part of a on safety. comprehensive programme of reform You will be aware that we have in aviation work. Safety and security recently concluded public and industry will always be at the heart of what consultation on the exposure draft capabilities for emergency services, we do and a big part of the drone of the Civil Aviation Bill. We received precision agriculture, maritime regulatory work is about protecting the more than 70 submissions and the surveillance and enforcement, just to interests of your sector. Ministry officials are working through name a few. As most of you are aware, the Ministry those [submissions] and as soon as I was recently with a company in South of Transport and the Civil Aviation they have the analysis they will be Auckland, who are one of our most Authority have been working on how to reporting back to me with their advice successful tech companies and part safely integrate drones into the aviation on the next steps. of their business is in drones, and system so we can maximise the I note that the two particular areas that I was really taken by one particular benefits while managing the associated the Association provided feedback application that they talked me through. risks. Measures such as geofencing on where the airport charges settings In forestry, there is a thing they call and remote identification are being as well as the proposal to remove straw lining, where typically what considered to mitigate the risks of the statutory mandate for airports to happens now is a couple of guys over drones, particularly around airports, operate commercially. Your concerns two days will walk out a steel cable and I understand officials from the have been well and truly noted. The across a hillside of logs that have been Ministry spoke to you at a recent forum Ministry is going to be giving me felled. It is extremely dangerous work, on these issues. And they will continue advice shortly on those issues and because they are clambering across to engage on those issues and I fully once the Bill has been introduced felled trees carrying 30-metre coils encourage you to keep working with back into the Select Committee of steel rope around their shoulders, us, keep talking, so that we can bring process, the Association will have of and then joining all of those 30-metre this work to a head and deliver the course more opportunity for feedback cables together to create a line that result that we all want. and public debate. runs across a hillside or a valley. So two guys, very dangerous work, Urban development one-and-a-half to two days to do it – Drones I have heard also [your] concerns a drone takes ten minutes for the I wanted to just touch on drones. This about our Government’s plans for same job. technology has the potential to add urban development and how that huge economic value to our economy So that is just one example, let alone impacts on airports. And you will have in a number of areas – response the ability of drones to monitor large- heard me championing the need for

6 NZ Airports Magazine | December 2019 reforms to our planning system and and development opportunities for want people moving right up close to infrastructure funding and financing to vital infrastructure. an airport boundary and then getting allow our towns and cities to grow. into an argument with your airport We are doing a number of things, we about how a logistics building is Our cities in New Zealand are have got a comprehensive reform spoiling their view. performing woefully and Auckland of the Resource Management Act is the poster child if you like for that underway – and in the urban space, Some of you will have noticed my dismal performance. Over the last has at its heart this idea of making colleague Ron Mark the other day decade, real discretionary income in way for growth. We have also using the special powers available to our largest city has gone down. At a released recently a draft national him as the Defence Minister to over- time of growth and rising prosperity, policy statement under the Resource rule an Environment Court finding real discretionary household incomes Management Act that, once published, about a property developer who are falling – and why? – because will give councils clear legal direction was complaining about the effect of of rising housing and transport that they have to free up their planning Airbase on houses that costs. That is a failure of successive rules and consenting tools to allow had only recently been built right up governments and local and central, their communities to grow up and grow close to the boundary of the airport. As to maintain a system that allows our out. We are also going to be bringing Transport Minister I don’t have such towns and cities to grow in response legislation shortly to allow private war time powers at my disposal, but I to demand, in response to population financing for the infrastructure that do recognise this is an issue we need growth and economic growth. allows our cities to grow. to be mindful of. [You have told me these kinds of And the big thing we have got to do, Trade offs is we have got to free up the planning pressures potentially incentivise] system – not to allow a market growth So these things will make a big airports to apply for much bigger and unserviced by proper infrastructure, difference. But I recognise that while broader airport zones. This would push development and workers’ homes but to allow our planning system to facilitating this more expansive further away than they would otherwise encourage growth and development – approach to urban growth, we have to need to be. So, it seems to me that not to constantly try to stop it. Now, that be mindful of other potential trade offs there is an issue here – it is an issue doesn’t mean we are just going to build and contentions. that we should be able to work through houses everywhere and concrete over And I have heard some of you say that – so let’s talk about it and see whether the great growing soils of Pukekohe it is difficult to develop the precincts we can come up with a solution. and it doesn’t mean we are going to around your airports that are an As much as it can be practically build houses where we need land for essential part of the kind of economic industry and commercial development, achieved, we want to avoid the clustering that naturally occurs around and it doesn’t mean housing is going situation depicted in the classic 1997 airports and is to be encouraged. So, if to trump vital economic infrastructure Australian film “The Castle”, which saw you want to for example build a freight like airports. home owners pitted against an airport and logistics building near someone’s expansion. So, if anyone says that the We have to be able to chew gum house in a surrounding suburb, you Government is not listening to your and walk at the same time. We have might have to consult around the concerns, tell them “you are dreaming”. got to be able to build houses for our design of the building for visual reverse people and to provide the space sensitivity. Now I am sure you don’t Moving forwards So look, there is a lot going on in aviation right now – some interesting and gnarly policy issues that you are confronting, some exciting challenges and opportunities, and I hope that you will continue to work with us, advocate and talk about these issues so that we can move forward together. We recognise the great contribution that your industry makes to the economy and wellbeing of our communities. Thank you for the Association’s ongoing contribution to the wellbeing of the aviation sector in New Zealand. Morena, tena koutou, tena koutou, tena koutou katoa.

Level 8, Midland Chambers, 45 Johnston Street, Wellington | PO Box 11369, Manners Street, Wellington 6142 | +64 4 384 3217 | nzairports.co.nz 7 Climate change and airports – what should be our response?

Iain MacIntyre

Two expert commentators – Tracey Ryan of Beca and Andy Nicholls of Chapman Tripp – offer their views on the aviation sector’s biggest sustainability challenge. Working within “Many airports across the world have Sector needs to unite therefore adopted greener elements “planetary boundaries” into their designs and operational Ms Ryan acknowledges that airports do not have control over all emissions Beca clients and markets business strategies, as well as subscribed to sources relating to their businesses. director Tracey Ryan warns that the eco-friendly initiatives. The Airport Offsite electricity, water and waste aviation sector is facing increasing Carbon Accreditation programme, run by Airports Council International (ACI), aspects, passenger and staff pressure to make serious inroads is helping more than 200 airports commutes, third-party equipment use on its contribution to climate change to manage their emissions, with the and of course, aircraft operation, – emphasising that “gas-guzzling ultimate goal of carbon neutrality.” being among notable examples. aeroplanes are not the only culprits”. There are environmental, social and However, she says the aviation sector “As airports expand, so too potentially economic impacts to consider in needs to come together to work within does their carbon footprint, with sustainability measures, says “planetary boundaries”. more energy required to power new Ms Ryan. Airports can make terminals, ground transport vehicles key contributions by investing in “These are systems on our planet and the creation of infrastructure,” innovation, community collaboration that are finite, constrained and says Ms Ryan. and team empowerment. have boundaries. “Building capacity for additional She emphasises that a range of We don’t have a Planet B. We aircraft can also create a backlash groundbreaking developments have boundaries that we shouldn’t among environmentalists. are being witnessed at major be crossing and we should airports around the world, including recognise them. initiatives encompassing: “Governments and businesses are Tracey Ryan solar and wind putting in place frameworks and power generation legislation and other tools and policies to help us take collective action.” heat-reflective terminal roofing/pavements Assuming annual global carbon emissions are harnessed at the 205 low-flow water-saving fixtures billion tonnes budgeted to limit global high-volume use of recycled warming to 1.5°C, Ms Ryan cites material in infrastructure the following ICAO predictions for development aviation’s share by 2050: water capture and reuse 1. 56 billion tonnes (27%) renewable energy in – assuming growth in fundamental airport functions international flights of 5% such as de-icing planes per year energy-efficient lighting 2. 41 billion tonnes (20%) – if motion sensors also including improvements to technology and infrastructure Two notable exponents of such initiatives are Galapagos Ecological 3. 24 billion tonnes (12%) – Airport becoming the world’s first if also including technical entirely-green airport and plans for an improvements and entirely sustainable city at Oslo Airport. 100% biofuels

8 NZ Airports Magazine | December 2019 Major reshaping Platinum Sponsor “There will be a major reshaping of the economy between now and 2050,” he says. “An about 50% increase in demand

Gold Sponsors for electrification in the economy will have major implications for transport and industrial processes, as well as for large generation and network investment between now and 2050. Silver Sponsors “There will be major changes in land use for agriculture and forestry CONSULTING in particular, with water-quality management also driving land-use change. These are big challenges for Bronze Sponsors your customers, infrastructure sector, funders and local government.” Business leaders need to engage proactively and transparently on the Conference Sponsors issues, Mr Nicholls warns that litigation is increasingly likely for those who fail to manage businesses in anticipation Europe, Ms Ryan emphasises that the Frameworks in place of the effects of climate change. aviation sector in New Zealand needs In regard to relevant regulatory to consider if it is doing enough to keep There are major implications for asset framework developments in this up with the developing trends. management. He says scientists are country, Ms Ryan advises the Zero forecasting more volatile/extreme Carbon Amendment Act, Emissions Responding to weather events, rising sea levels, Trading Scheme and other policy a bleak scenario increased flooding and changes settings aim to reduce New Zealand’s in average temperatures and emissions in line with the Paris Chapman Tripp managing partner rainfall/drought. Agreement’s 1.5°C target. Andy Nicholls outlines a dire forecast that, at current rates of global carbon “This means anticipating assets that Domestic travel is included in such emissions, the planet’s average need strengthening and if assets and measures and, although international temperature is on path to reach: activities are in the wrong place.” air travel is not currently, the new Act has included a direction that: “The 1.5°C within 8.5 years – already [Climate] Commission must, no later the Paris Agreement ceiling Andy Nicholls than December 31, 2024, provide 2°C within 20 years written advice to the Minister [for Climate Change] on whether the 2050 3°C within 50 years target should be amended to include Scientists have predicted a myriad emissions from international shipping of bleak consequences for the and aviation (and, if so, how the target environment and essentially life in should be amended).” New Zealand and throughout the Additionally, with all of the country’s planet from global warming, he says. largest corporates committed, she These ramp up significantly with each notes that action is underway – degree of temperature rise. including a move to reduce demand for Mr Nicholls says policy and regulatory air travel where possible. settings are being dialled up in New Zealand to drive the necessary Overseas, Ms Ryan says that economic transition – including to strike environmental activists are increasingly a carbon emissions price of potentially mounting protest action against airport towards $200 per tonne. He says expansion plans on the basis of their the aim is to forge a forward-looking, impact on emissions reduction. target-based national conversation, With the recent “flight shaming” including on the scale and pace of movement gaining prominence in change required.

Level 8, Midland Chambers, 45 Johnston Street, Wellington | PO Box 11369, Manners Street, Wellington 6142 | +64 4 384 3217 | nzairports.co.nz 9 With increased modelling of physical risk and resilience implications, he urges airports to start thinking about making the many hard decisions now, “We need to do more” – rather than after a major event. Minister James Shaw Insurance implications On the insurance front, he predicts Minister for Climate Change James Shaw is calling on the providers will develop more tailored aviation sector to “do more” as New Zealand seeks to lead packages alongside reduced cover, greater excesses and even potentially the world in striving to combat climate change through retreat – for example, within the next emissions reduction. 20 years in coastal areas. There is also the likelihood of fewer providers and Airline business and airports are the suggestion of renewed calls for a emissions-intensive, he laments. State-backed insurance offering. “So how we [deal with] emissions “The insurance industry will be at the coming from the aviation sector forefront – insurance is a prerequisite and the airports that you manage for finance and finance is a prerequisite ... is really significant,” says for development.” the Minister. Mr Nicholls recommends asset “It has become a growing part of our national and international owners be proactive and make Minister James Shaw physical changes where possible to conversation around climate lower their risk, as well as continually change.” review cover. Minister Shaw is pleased by some the Zero Carbon Act, reforms of the “Be prepared to anticipate scenarios recent initiatives in the sector. Emissions Trading Scheme and a green investment fund to help fund where insurance may no longer be “I really want to acknowledge the transition and to actually direct cost-effective.” Airport, which was private investment towards the low- With rising sea levels and other the first airport in the Southern carbon economy.” climate change-related issues posing Hemisphere to go carbon-neutral. huge implications for infrastructure, And Auckland Airport, which has Minister Shaw says he supports he sees local government becoming got CEMARS [the Carbon & Energy the work of airports and particularly increasingly exposed. This will Management And Reduction acknowledges the key, gateway role impact the long-term planning of Scheme ] and carboNZero the sector plays to the millions of city and regional development, certification, and done a terrific job visitors arriving in this country alongside the existing challenges of in reducing emissions intensity over each year. the course of the last few years. managing population growth, with “Anything we can do to make your central government already coming “So, we have some great stories to lives a bit easier as we make this under pressure to open up more build on. [But], of course, we need transition, please let us know. funding options. to do more. “We are all in this together and On the positive side, significant “Our Government is trying to support it is all of our responsibility to do investor groups are recognising their businesses by sending really strong something about the fight against role in the transition – including by and clear signals through things like climate change.” applying Paris Agreement-related pressures and forging a global agreement to rebalance portfolios. These include: New Zealand Green Investment New products Finance – initially capitalised at sustainability-linked loans – $100 million In New Zealand, in addition price tied to environmental, to developments such as the social and governance regulatory reform to facilitate establishment of the Aotearoa Circle, (ESG) gains industry transitions Sustainable Finance Forum and the Reserve Bank’s climate change green bonds/financing – linked Mr Nicholls emphasises that changing strategy, Mr Nicholls says new to specific projects and global perceptions will disrupt demand – products and frameworks are being frameworks for assurance, and that has implications for the seen in the domestic market. measurement etc New Zealand aviation sector because

10 NZ Airports Magazine | December 2019 of the potential impact on tourism generation of new services “A lot of this is about physical risk, in particular. and markets. adaptation and cost, as well as There is also the possible emergence While there is currently a degree of investor, customer and stakeholder of alternative services/technologies. policy uncertainty – particularly as to decision-making. how international aviation and shipping He says these “fluid situations” will will be included in carbon emissions “It is about understanding both inevitably create opportunities – new accounting – Mr Nicholls says the the world you face and the processes/advantages developing overall direction and scale of matters challenges faced by your in existing markets as well as the generally seems clear. business partners.”

Proactive planning to manage reverse sensitivities

Iain MacIntyre

Reverse sensitivity is a serious threat to the well-established and lawful activities of airports as well as to their growth – particularly given current central and local government policy on housing intensification.

So warns Russell McVeagh resources partner Allison Arthur-Young, to mitigate for airport noise outside of environment, planning and natural when emphasising that it is impossible houses and buildings in residents’ back yards or school playing fields. Pressures can subsequently mount Allison Arthur-Young on local government and regulators to change or constrain airport activities in response to those impacts on people’s lives, she says. “It is acute in the airport context,” says Ms Arthur-Young. “Housing, schools, childcare centres and many other sensitive land uses that locate near to airports are challenged by the noise effects that are generated. Not all of those effects, as we well know, can be internalised by an airport – the noise that is generated flows beyond the boundaries. “So, you can have a brand new subdivision – beautiful new houses, up to Building Code – but hey, guess what, you have to keep the windows shut if you are going to enjoy the benefits of acoustic insulation. “You are going to need good internal air circulation and other acoustic mitigation measures and you’re still going to hear aircraft on your lovely new deck because you can’t mitigate the effects of airport noise outside.”

Level 8, Midland Chambers, 45 Johnston Street, Wellington | PO Box 11369, Manners Street, Wellington 6142 | +64 4 384 3217 | nzairports.co.nz 11 “Without clear, long-term thinking and comprehensive analysis of what growth is coming, it is very difficult in What is reverse sensitivity? my view to have a cogent conversation The concept of reverse sensitivity entails: with councils, central government or communities ... ” a new, sensitive activity arises in proximity to an established, effects-generating activity Coupled with that, airports should have a full understanding of their existing new sensitive users – for example, residents or schools – then designations and ensure they are fit for complain about the effects of the established activity purpose. Ms Arthur-Young emphasises complaints lead to constraints on the established activity’s operation the Whenuapai Airbase designation did and growth not sufficiently cover engine testing. Airports should additionally also call upon overlays and effects areas. In regard to the RMA specifically, One is RMA designations, which Wake-up call Ms Arthur-Young recommends airports: protect existing operations and Ms Arthur-Young says the recent, manage some effects. Although, get involved in local council initially-successful case brought by a designations do not control activities policy/plan changes or reviews property developer against Whenuapai and development beyond the get involved with national policy Airbase should serve as a wake-up call designation’s boundaries, she notes. changes and legislative reform to all airports. Another important tool is “effects monitor development in In that instance, the Environment Court areas” – also known as “air noise “effects areas” found that noise from engine testing – boundaries” or “noise contour undertaken for decades at the airbase boundaries”. These district planning participate in consenting in west Auckland by the New Zealand controls can, if drafted well, avoid or processes where necessary manage effects within a certain area Defence Force – was breaching – controlling the type and scale of To best manage community provisions of its designation under the third-party activities that can establish expectations she advises airports: Resource Management Act (RMA). on land near but outside airport have a clear understanding of However, Minister of Defence Ron boundaries, and help the community the rule framework affecting and land owners understand the Mark – calling upon Ministerial powers them and developments near to effects of aircraft noise. that would not apply to many other their boundaries airports around the country – over- However, Ms Arthur-Young emphasises work closely with councils to ruled the decision and declared that that to be able to get the best out of maintain mutual understanding engine testing at the airbase was in the these tools, airports need to be vigilant and education interests of national security. and aware of what is happening on the land around them. build enduring relationships In so doing, the Minister also with community groups, iwi issued a blunt message to those Growth planning and developers seeking to develop properties in such environments as to where the Citing the NZ Airports Airport Master Emerging issues operational priorities lay, says Planning Good Practice Guide Ms Arthur-Young. (February 2017), Ms Arthur-Young Ms Arthur-Young says an emerging says the key elements to good future issue for airports are tensions “But it’s a concern. You can have airport planning entail: within legislative and policy reform, existing, lawfully-established particularly given the Government’s operations and uses in place – and long-term thinking and comprehensive modelling significant focus on enabling then folks move in next door and urban development. decide they don’t like living next to robust and clear designations that activity and would like it changed She notes there is also a potentially- use of overlays and other land or constrained.” competing national direction – the new use controls National Policy Statement on Urban Managing reverse “In my opinion it is critical to have Development and the establishment sensitivities robust, long-term planning around ... of the Kāinga Ora agency to drive and your airport. That has to be the basis “streamline” urban development and On the positive side, Ms Arthur-Young for the way in which you plan and help intensification, versus debate around says tools are available to airports to manage ... the community tension that managing growth and enabling public manage reverse sensitivities. can exist around an airport. participation through the RMA.

12 NZ Airports Magazine | December 2019 Climate change discussions are says transport-related infrastructure get ahead of issues. Stay close to additionally front of mind for airports to service growth at airports and your councils, understand your and the aviation sector overall, as climate change issues are increasingly planning processes and tools, get highlighted by recent media headlines being raised in the hearings for closely involved in monitoring the around “flight-shame”. these proposals. development processes around your While noise continues to be a major “My strong recommendation is, rather airport, and work closely and well with consideration with proposed airport than being the ambulance at the your communities and development plans, Ms Arthur-Young bottom of the cliff, you are far better to key stakeholders.”

Opening Southland by jet

Iain MacIntyre

A multi-party regional collaboration played a key role in delivering the new and direct Air New Zealand passenger service between Invercargill and Auckland which started on August 25 this year.

With connectivity identified as critical “Things like this don’t just happen, they Reflecting on the success of the to maximising the region’s growth are made,” says Mr Finnerty. collaborative initiative in attracting the and success, Venture Southland “We built our pitch based on capability, new jet service, Mr Finnerty’s advice and in late 2016 diversity, growth to other airports facing future similar began bringing stakeholders together and opportunity.” situations is: to explore potential opportunities, make it a regional project explains airport general manager Southland’s key selling points included: Nigel Finnerty. having 15% of New Zealand’s talk early and get the right people around the project A partnership group was formed that tradeable exports, 12% of land area and 58% of land in the progressively set an agreed vision, do your homework Department of Conservation determined what success would look estate He also emphasises that the work to like, outlined the actions necessary maintain the service and ensure it is an to achieve that success and defined being the gateway to Milford, ongoing success has only just started. how the different parties would Catlins and Stewart Island work together. being the start of travel, not “We need to make this service so important that it cannot go away. When Challenges during this process the end! is the next one coming?” included addressing such key Mr Finnerty says the airport had been questions as – why Southland, what managing diverted jets for several At the time of publication, The is its point of difference and what is years, so had an idea of what it would Southland Times reported that the its story? take to operate them permanently. Invercargill-Auckland jet service had However, although it had an almost been running at 84% capacity over its international-sized runway and a brand first three months of operation. The new terminal building, operations had flights have been fuller coming into to change significantly to handle the Invercargill, with the majority of flyers new service. being business travellers, although The airport had to upgrade its gates, with increasing tourist numbers noted introduce security screening and a in both directions. Invercargill Airport secure lounge, implement secure has recorded 337,081 passenger baggage screening and handling, movements as at the end of October build new jet stands on the apron – a 7.8% increase on the same period and increase the level of emergency last year. response it could provide. A profile article on Mr Finnerty, who Nigel Finnerty “This was a huge change for a “loves living in the regions” appears on small airport.” page 22.

Level 8, Midland Chambers, 45 Johnston Street, Wellington | PO Box 11369, Manners Street, Wellington 6142 | +64 4 384 3217 | nzairports.co.nz 13 State-of-the-art Nelson Airport terminal opened

Nelson Airport (edited)

Prime Minister Jacinda Ardern unveiled a plaque and received a behind-the-scenes tour as Nelson Airport’s newly-completed terminal was officially opened on October 19. Designed by Studio Pacific Architecture clearly characterise the region’s Impressive features and built by Naylor Love in partnership attributes. Today, we can take pause with Gibbons Construction and Fulton and celebrate what we have achieved Over twice the size of the previous Hogan, the terminal is to cater for and share this wonderful occasion with terminal, the new facility has an indoor growth projections in excess of 50% the people who have supported us on luggage carousel and offers more of the one million passengers which the journey. seating, airline lounges, conference passed through the airport in the rooms, toilets and retail spaces. Car “We were delighted the Prime Minister last year. parks have also increased from 600 was able to join us today in recognising to 900. Addressing the opening ceremony, this achievement and those involved in at which about 150 dignitaries and this substantial project for the region. The new building is said to have a distinctive local feel, with most representatives from key stakeholders Whether they be contractors, airlines, of the timber and steel used in the were in attendance, Nelson Airport tenants or customers, they all had construction sourced from Nelson chairperson Paul Steere said it was an a part to play during this building Tasman. The locally-grown and exciting and proud day for all involved period and should be proud of their processed laminated veneer lumber in the extensive redevelopment project. collective efforts. structure – featuring natural ventilation, “Five years ago, we began a process “A quality terminal is an integral part of solar chimneys, use of natural light of replacing the old terminal,” he said. a good travel experience and plays an and recycling initiatives – is described “We set out to create an iconic and important role in creating a positive first as leading the way in modern innovative airport precinct that would and parting impression for visitors.” terminal builds.

Nelson Airport terminal cake-cutting ceremony

14 NZ Airports Magazine | December 2019 Terminal blessing ceremony

Panoramic floor-to-ceiling windows Nelson Airport chief executive Rob also showcase the local climate and Evans said Nelson Airport was seeking an innovative roof structure reflects the to continue expanding its services and surrounding mountains and national increasing its contribution to the region. parks in a combination of folded plates “The airport is the gateway to Nelson and beams. Tasman and has an important role Air New Zealand head of tourism and in the region’s development and regional affairs Reuben Levermore Nelson Airport chief executive prosperity,” he said. said the new Nelson terminal would be Rob Evans speaks to the media “The airport supports more than fantastic for the airline and the entire 30 businesses that contribute over Nelson Tasman region. $80 million to the region’s GDP and would set Nelson up to be a world- “Nelson has become a key port on the class regional airport. employs 1500 people. The visitors to Air New Zealand network,” he said. the region through the airport generate “The new terminal future-proofs Nelson “Over the past five years, seats on a further $85 million in GDP. for many years to come,” he said. our services have increased by more “What’s most exciting is that the new than 140,000 on Nelson routes, “It is certainly a game-changer and terminal sets us up to welcome more strongly supporting the case for a a huge asset for the region. Nelson passengers to our fast-growing region redeveloped terminal. Airport and the construction team can and keeps us moving towards not be very proud of their achievement.” “The terminal will provide an excellent just being the most popular region, experience for customers and sets the managing director Robert but to be the best regional airport in airport up well for future growth. We’re Inglis also congratulated the airport New Zealand.” also looking forward to opening a new and those involved in the construction For further background and technical Air New Zealand regional lounge at of the new facility. information on the new terminal build, Nelson Airport before Christmas.” “We’re looking forward to the new eye- please refer to pages 15-18 of the April managing director/owner catching terminal serving the public 2019 edition of NZ Airports Magazine, Andrew Crawford said the new terminal well now and in the future,” he added. available here.

Nelson Airport’s picturesque new terminal

Level 8, Midland Chambers, 45 Johnston Street, Wellington | PO Box 11369, Manners Street, Wellington 6142 | +64 4 384 3217 | nzairports.co.nz 15 Wellington, Hawke’s Bay, Auckland and Queenstown win airport awards Wellington Airport’s business-enhancing innovation across three milestone projects has seen it named NZ Airports Association Airport of the Year 2019.

National awards also went to Hawke’s “Auckland’s innovative interactive collaboration with two other Bay Airport (Infrastructure Project of map generated more than 150,000 organisations to optimise the Year), Auckland Airport (Community Website hits as part of a community their shared workspace Engagement) and Queenstown Airport engagement process and Queenstown and maximise operational (Sustainability Initiative). won with a pioneering approach to a performance, improve new-generation, lower-carbon asphalt. operational response times and Wellington Airport was additionally raise customer satisfaction in named runner-up in the Infrastructure “The entries this year showed day-to-day airport operations Project category for its Integrated the investment and effort going Operations Centre, and Rotorua into improving the services and a multi-level transport hub, Airport runner-up in the Community sustainability of airports across the including 1000 covered parking Engagement section for its Ride the country with 24 worthy nominations spaces, electronic wayfinding, Runway event. across four award categories.” electric vehicle charging facilities, free public drop-off/ When presenting the awards, Beca Airport of the Year – pick-up and provisions for aviation market lead Richard Holyoake Wellington Airport buses, coaches, bikes said the winning projects illustrated and motorbikes that innovation is being witnessed at Three milestone projects at Wellington a fully-integrated hotel which airports throughout the country. Airport saw it take out Airport of the aims to improve the experience Year for 2019, continued Mr Holyoake: “Hawke’s Bay Airport won with a for passengers catching an project that turned a transport problem an integrated operations early flight or arriving on a into an iconic airport gateway,” he said. centre which featured close late one, while enhancing the

Wellington Airport chief executive Steve Sanderson

16 NZ Airports Magazine | December 2019 airport’s vision of serving as the gateway for central Hawke’s Bay Airport chief executive Stuart Ainslie New Zealand Wellington Airport chief executive Steve Sanderson said receiving the top accolade came as a pleasant surprise. “This is a big award,” he said. “Over the last few years I’ve given a lot of speeches about the $300 million programme that we have progressed – that being the hotel, the multi-level carpark and the upgrading work we have done on the terminal. So it is fantastic to be recognised for those big projects.” Infrastructure Project of the Year – Kuaka Gateway, Hawke’s Bay Airport Hawke’s Bay Airport’s Kuaka Gateway project won the Infrastructure Project of the Year Award, with an aspirational and holistic approach to problem specifically acknowledged local iwi “We started off with a black spot – one solving that saw a traffic black spot and key funding partners the of the worst traffic intersections – and transformed into a safe and admired New Zealand Transport Agency we have seen the formation of this environmental statement. and Napier City Council, as well new roundabout and a really iconic gateway,” said Mr Ainslie. Hawke’s Bay Airport chief executive the contributions of key consultants Stuart Ainslie emphasised the including local artist Jacob Scott, Opus, “Now people driving through that area collaborative nature of the project. He Beca, GHD and Higgins. find it to be a really beautiful spot. “We are going through a really busy time with our terminal expansion, with Auckland Airport head of masterplanning and transport Kellie Roland a lot of construction going on with Stage 3 opening on November 5, and we have started off with this awesome gateway into the Hawke’s Bay region.” Community Engagement – Northern Runway Interactive Map, Auckland Airport The effectiveness of Auckland Airport’s Northern Runway Interactive Map in assisting property owners to understand height restrictions and noise associated with a planned runway development gave Auckland a winning edge for the Community Engagement Award. Auckland Airport head of masterplanning and transport Kellie Roland said it was an honour to be bestowed with the award.

Level 8, Midland Chambers, 45 Johnston Street, Wellington | PO Box 11369, Manners Street, Wellington 6142 | +64 4 384 3217 | nzairports.co.nz 17 “It was a fantastic initiative,” said Ms Roland. “We have been involved in a Winners’ list consenting process for our second runway for the last three-and-a-half The NZ Airports Association 2019 Award Winners: years and in collaboration with our Airport of the Year – Wellington Airport Geographic Information System team, developed an initiative to Infrastructure Project of the Year – Hawke’s Bay Airport (Kuaka enable people to understand obstacle Gateway project) limitation surfaces (OLS). Runner-up Infrastructure Project of the Year – Wellington Airport “The interactive map proved hugely (Integrated Operations Centre project) successful, exceeding our expectations Community Engagement – Auckland Airport (Northern Runway gaining a total of 146,682 views Interactive Map) within the first month. This supported the community engagement with the Runner-up Community Engagement – Rotorua Airport (Ride the second runway and its success was Runway initiative) reflected in the low numbers Sustainability Initiative – Queenstown Airport (Queenstown Airport of submissions received on Apron project) the application.” The annual Airport Awards were sponsored by Beca and announced at the Sustainability Initiative NZ Airports Association’s annual conference in Auckland in late October. – Apron Project, Queenstown Airport beer bottles where used in place of project’s key goal was to achieve a Queenstown Airport took out the traditional non-renewable aggregates, step-change in infrastructure delivery. Sustainability Initiative Award for its while having no impact on the quality milestone Apron project in the airport’s “Downer’s innovation and collaboration of asphalt. continuing sustainability journey. with other Kiwi organisations in Alternatives such as recycled toner Queenstown Airport operations and pioneering a new-generation, lower- cartridge residue (Toner Pave) and safety general manager Mike Clay carbon asphalt has proven to be a sand derived from crushed, recycled said, from the outset, the $7 million winner,” he said.

Queenstown Airport chief executive Colin Keel

18 NZ Airports Magazine | December 2019 Challenge and change on the West Coast for Kim Campbell

Iain MacIntyre

Passionate West Coaster Kim Campbell is fully embracing the personal and professional challenges involved in swapping industries since becoming Westport Airport manager earlier this year. Learning aviation regulatory open to sharing their knowledge and Future change requirements and how they apply to experience, it’s fantastic to become a Westport Airport, alongside tackling the part of the aviation community.” Mrs Campbell predicts the sector new language of aviation acronyms, will be one of many to see a lot While relatively new in the position, has provided a steep learning curve, of future change, including those Mrs Campbell can already point to associated with Remotely Piloted says the former real estate agent. some notable accomplishments at Aircraft Systems (RPAS) and “But it has all been made so much the airport. environmental responsibilities. easier because everyone in the “Achieving the runway reseal, an On the environmental front, she notes industry is helpful – they’ve all been audit and getting several certifications there are significant climate change there, had to learn all of the same stuff over the line after being in this role challenges being faced by Westport and are happy to share their time and for only three months was a huge Airport and other coastal infrastructure experience where possible,” she says. accomplishment for me. throughout New Zealand. “Overall, people in aviation are “Promoting and growing our air “Being a coastal port, our natural passionate about their role and go the services – both essential and environment poses a big challenge for extra mile to ensure aviation is a safe recreational, is a real bonus. Being our airport and requires immediate and and enjoyable industry [everyone] is able to love your job is a great thing.” ongoing support community wide.” Mrs Campbell is used to dealing with change and challenge in her own life. A former chef, she says despite enjoying that profession, it became apparent the hours it required were not best suited to starting a family. Having subsequently retrained, Mrs Campbell found another enjoyable role in the health and education field as a practitioner of Neuro Linguistic Programming. In 2000 she then began an 18-year career in the real estate industry, which included running her own business. “This gave me great flexibility with my work hours – perfect for a single mum with four teenage children. I learnt a lot running my own business in such a competitive industry.” Love of travel Mrs Campbell says she has always Westport Airport manager Kim Campbell (at right) with her airport team harboured an interest in aviation, stemming from a love of travel.

Level 8, Midland Chambers, 45 Johnston Street, Wellington | PO Box 11369, Manners Street, Wellington 6142 | +64 4 384 3217 | nzairports.co.nz 19 “I did a few hours of flying training, “The Buller region offers so many applied for a pilot licence scholarship great motorcycling rides and and missed out on that, but I continue fantastic scenery. to enjoy flying as a passenger – with “I have been involved in competitive the odd skydive thrown in for thrill!” shooting all over New Zealand for over Expressing a personal mantra of 30 years. “being positive in what you do and “I also have my mum and dad, other say, and having some fun every day”, family and friends here in Westport, Mrs Campbell enjoys motorcycling and I love every chance we get to hang and competitive shooting as well as out at the rivers, bush or beaches. The spending time outdoors with her family. West Coast is a unique environment – one to be treasured and shared with family and friends. Achieving the “The region offers a fantastic lifestyle.” Looking ahead, Mrs Campbell says runway reseal, an audit she is aiming to help further grow the Buller community recreational and and getting several business use of Westport Airport. She also wants to continue to travel certifications over the and visit as many national and international airports as possible along Mrs Campbell’s first skydive line after being in this the way. role for only three months was a huge An RNZAF aircraft at Westport Airport accomplishment for me. – Kim Campbell

Mrs Campbell enjoying motorbiking to the beaches

20 NZ Airports Magazine | December 2019 Key information about Westport Airport History discontinued due to high costs and a an important gateway into and out of lack of passengers in June 2008. the Buller District. Located in Kawatiri, Westport Airport’s services date back to Sounds Air currently has the only Facts 1947 when Air Travel New Zealand commercial scheduled services into Westport Airport: connected the township north to Westport, flying to Wellington three Nelson and south to Hokitika. times per day on Monday to Friday is located eight kilometres with one flight each on Saturday and southwest of the Westport National Airways Corporation Sunday, using nine-seater Pilatus township later operated those flights on to PC12 aircraft. Wellington via Dragon Rapide has a 1.2-kilometre runway six to eight-seater aircraft and in This service, which started in 2014, sitting parallel to the March 1952 the much-larger offers an ideal connection for business Tasman Sea Douglas DC-3s (20 to 35-seaters) passengers in particular – providing the sits on 50 hectares of were used on the Westport-Nelson- flexibility of being able to do a full day’s pastoral land and has three Wellington route. business in the Capital before returning back home on the same day. private recreational hangers In the 1960s Westport Airport and one aero club hanger handled between 6000 and 8000 Seawall – with considerable space passengers per year. available to accommodate In early 2018 Westport Airport had further hangers and The following decade, Air about 300 metres of its near 700-metre commercial or industrial New Zealand flew the Friendship seawall destroyed in Cyclone Fehi. activities F27 – 40 to 60-seaters – to This reduced one section of its Wellington and Nelson, followed clearway to 58 metres and resulted in is a Part 139-certificated, by the Beechcraft 20-seaters. a limitation in the size of commercial uncontrolled airport Air New Zealand provided daily operators it could accommodate to a in 2007 built a new terminal flights, operated by maximum of 30-seater aircraft. and today handles over 8500 Beechcraft 1900D aircraft, until Regional Economic Development passengers annually April 2015. Minister Shane Jones announced has a team of four – three In 2002 provided in June that year that the Provincial ground handlers/service a connection between Westport Growth Fund would invest $2.074 workers and one full-time and , Christchurch and million to repair the damage and to manager Wellington, until those services were ensure the airport was maintained as in addition to accommodating flights from Sounds Air and charter operators, receives a large number of both general aircraft and recreational aircraft flights – the airport providing an ideal break and refuelling location for flying schools it also regularly receives the Police, Department of Conservation, flying doctors and aero-medical evacuation and transfers hosts military operations and is a lifeline designated for Civil Defence emergencies – considered an essential West Coast Airport lifeline for rural communities throughout the West Coast

Level 8, Midland Chambers, 45 Johnston Street, Wellington | PO Box 11369, Manners Street, Wellington 6142 | +64 4 384 3217 | nzairports.co.nz 21 Fostering a “critical cog” in Southland’s economy – Nigel Finnerty

Iain MacIntyre

Leading a regional airport at a time of such fluid change, growth and challenge for both the business and sector, is an opportunity being relished by Invercargill Airport general manager Nigel Finnerty.

This dynamic environment is no the operation. This was a really big better illustrated than in the recent change for us. But on August 25 this commencement of the first regional year the first plane landed and even Invercargill to Auckland direct jet just a month into operation, it almost service – an achievement which fills felt like business as usual. Mr Finnerty with great pride. “Everyone involved did an amazing job “It has opened up Southland to the under very tight timeframes.” biggest market in New Zealand and has opened up the world to Chasing opportunities Invercargill,” he says. Mr Finnerty says the regional airport “As I’ve found in the aviation industry, environment in New Zealand is a great things can and sometimes do, have to place to be in business right now. move very quickly. We confirmed the “There are so many opportunities jet service on December 14, 2018 and to chase. We’ve made significant that started a really busy nine months. changes to the airport and its operation over the last three years. “We had to upgrade the airport to add passenger and baggage screening into “You never want to be at the bleeding edge of change, but in some areas we are. It can be quite challenging living there.

“You have to be ready to take Another important moment in Mr Finnerty’s opportunities as life was crossing the finish line in his last they come along Kelper Challenge in 2017. It was his tenth or you can easily participation in the event and his daughter be left behind. Sara (six years old at the time) ran over the Having a close line with him. He now provides first aid and eye on the future support to runners on the track and being flexible enough to move Critical connector quickly is critical Bluff born and bred, Mr Finnerty began to success. his role with Invercargill Airport in “Having a crystal April 2016, after 20 years in the Navy Nigel Finnerty after the Everest Marathon in 2009, which required a ball on the desk and 14 years in management at 15-day walk to the start line and just over seven hours to complete would be useful!” Tiwai Point.

22 NZ Airports Magazine | December 2019 “I didn’t have any particular connection Artwork adorning Invercargill Airport to the industry other than I enjoyed passing through airports. They were exciting places with lots going on. “Many industries are very similar in the way they operate, it’s often just the output that makes them different, so the transition to managing the airport wasn’t as big as it could have been.” Mr Finnerty emphasises that airports keep the regions engaged in New Zealand. “Having strong regional economies is critically important to New Zealand’s wellbeing and future prosperity. The aviation industry is a high-tech sector where changes happen very quickly. Navigating a career “Regional airports are strategically important to their communities. Having from sea to air reliable, direct, efficient connectivity with the rest of New Zealand and then Born in Bluff and having completed high school in to the world supports the wellbeing and Invercargill, Nigel Finnerty joined the Navy as a young prosperity of the region. apprentice engineer. “Being a critical cog in this process is important work.” He rose through the ranks to years at sea and the rest of the Chief Petty Officer, before being time under training or in support Climbing high commissioned as Engineering roles. He achieved the rank of Outside of the workplace, Mr Finnerty Officer and completing a Bachelor Lieutenant Commander. particularly enjoys mountain running of Engineering in Naval Architecture Subsequently, he briefly joined and climbing. at the Australian Maritime College the Department of Conservation in Tasmania. “Although, not really the climbing now, working in infrastructure on the I love getting out in the bush or up high During his 20-year career in the West Coast, before returning and running. Navy, Mr Finnerty spent about 13 to Southland to work at the Tiwai Point plant of New Zealand “I’m proud to have completed ten Aluminium Smelters. Kepler Challenges and did the Everest Marathon a few years ago – there’s not There he spent over 14 years in many races where you have to walk 15 various leadership, operational and days to get to the start! maintenance roles with the firm, culminating in his appointment to its “I’ve also climbed Mount executive leadership team. Shishapangma in Tibet – the 13th- highest mountain in the world at just He was appointed Invercargill over 8000 metres – and I think I was Airport general manager in April away from home for 45 days to do it. 2016, just as the terminal rebuild You can see the curve of the earth was completed. from that high, but breathing is a Mr Finnerty is still involved with the bit tough.” Navy as the Regional Naval Officer Home for Mr Finnerty, wife Sandra for Southland. and their two young children Sara and He is also on the board of Sport Cooper, is a six-acre lifestyle block at Southland and is a trustee of his just out of Invercargill. children’s school, Makarewa School “I really enjoy living on our lifestyle (just out of Invercargill). block. It’s a great place to live and bring up our kids.”

Level 8, Midland Chambers, 45 Johnston Street, Wellington | PO Box 11369, Manners Street, Wellington 6142 | +64 4 384 3217 | nzairports.co.nz 23 In terms of future goals, Mr Finnerty community extends into many other Strategy has some stretch goals in is keen to contribute further to parts of his life (see panel). it. I think the airport is integral to this Southland’s ongoing growth. “It’s on a great path right now and the growth. I’m keen to be involved in this Supporting the Southland region and Southland Regional Development for a few years yet.”

A life of service to airports, community and family – Garry Goodman

Iain MacIntyre

GRG Consulting principal Garry Goodman is continuing to relish what has already been a rich and full career’s worth of service to the airports sector.

A NZ Airports Life Member and expert roles, then 26 years managing enjoyed opportunities to forge strong, solution-builder, Mr Goodman balances Airport (1985-2012). commercial outcomes. his now part-time consultancy work Since 2012, Mr Goodman has been “One of the most satisfying was with family and community voluntary a consultant, providing advice and setting up the airport company for commitments, including being a Justice support to the Association, a number Palmerston North, back in the days of the Peace. of individual airports and other when they were corporatising joint- aviation businesses. venture airports. I was heavily involved Engineering solutions in that process and that led me to “I really enjoy the work that I do for the Having grown up on the North Shore help the city council corporatise their Association,” he says. of Auckland – in the days before other infrastructure services like gas, the Harbour Bridge – his 45-year “It is so varied. I’m involved with electricity and so forth.” involvement with airports began soon a lot of different aspects of airport His other notable involvements in the after he started work as a professional management, helping chief executive sector have included: civil engineer. Kevin Ward, and I get a lot of satisfaction out of that. introduction of jet services to An initial project at Auckland Airport Invercargill Airport (1970s) was followed by 11 years managing “I suspect my engineering background Invercargill Airport (1974-1985) within shows through. Quite often Kevin introduction of international local government civil engineering and I are reflecting on how we’ve got services to Palmerston to a particular North Airport point on an issue several major terminal building – what was the development projects background to major runway and other it, what were the infrastructure extensions drivers and how relevant was introduction of airport bylaws that to trying to licensing and commercialising solve whatever’s of taxi transport servicing happening today?” promotion of aviation business Career growth standouts extensive interface with airports’ Garry Goodman and wife Joce on the Tongariro Crossing in land use planning (district March this year Mr Goodman says plan and local government he has particularly rule-making)

24 NZ Airports Magazine | December 2019 Frustrations and regulations Mr Goodman expresses particular frustration over situations where bureaucracy around a particular issue makes it difficult to take an evidenced- based approach to issues. “Where regulation appears to keep increasing, I challenge the need for it. In many cases there is justification – for example, increasing safety – but I often see some regulation as being almost for regulation’s sake.” He says the airport sector fortunately appears largely free of this practice. However, his roles as NZ Automobile Association (AA) national councillor and Manawatu branch chair have provided first-hand experience of various such issues in the road transport sector. “For Warrant of Fitnesses for example, the AA was very supportive of reducing the six-monthly requirement – there was little justification for retaining that – and it got relaxed back to a year. But the New Zealand Transport Agency then dropped the ball and thought ‘oh Warrant of Fitnesses don’t matter at all’ I think. “This is not what I’m advocating for at all. For society to work properly, you need rules and regulations. But they must be fit for purpose and evidence driven. “A real hobby horse for me at the moment is the plethora of speed limit reductions which are occurring. They are all based on the premise that if you can reduce the speed limit, you can reduce accidents. That is far too simplistic and it has a big impact on our productivity and ability to lead the lifestyles that we have.” Flying and fun Mr Goodman is a director of Chatham Islands Airport and a member of the Royal Aeronautical Society of NZ. He The happy couple in Copenhagen a few months ago only recently decided to allow his 23- year private pilot’s licence to lapse.

“I’ve enjoyed my flying, it’s been a lot “But I’ve still got a really good New Zealand president of the of fun – I just wasn’t doing enough to involvement with aviation with my International Fellowship of keep it current. consultancy work and I’m also the Flying Rotarians.”

Level 8, Midland Chambers, 45 Johnston Street, Wellington | PO Box 11369, Manners Street, Wellington 6142 | +64 4 384 3217 | nzairports.co.nz 25 In addition to serving as a Justice for the St John Health Shuttle that Enjoying such past times as of the Peace, he has increasingly operates right throughout motorcycle touring and walking, dedicated time to voluntary service New Zealand. So all of the bookings, Mr Goodman says he looks forward to in his local community and at a volunteer driver rostering and client sharing more time with his wife Joce national level. management is all done on a database and their large extended family of six using that software.” children and eight grandchildren. “One of my hobbies is database programming for management, so as He embraces and enjoys technology. “I have appreciated their support and time goes by I see myself doing more enjoy doing things with the family – we “I guess that’s why I am interested in try to create events where we can get of that. database programming. But whatever everyone together. At the end of the “The biggest one I run, and I do it form of technology it is, I’ve always got day, just about everything you do is all totally voluntarily, is a booking system an interest in it.” about your family.”

Airways testing new drones management tools

Iain MacIntyre

A promising technological development being trialled by Airways at Auckland Airport could soon provide an effective solution to managing drones near aerodromes and result in less airspace closures.

Using advanced radar technology, “If a drone is identified and it appears which has been successfully deployed to pose a threat to manned aircraft, at overseas airports, the system The latest trial at one of the only things includes a paired, high-powered (ATC) can do is shut the airspace Auckland Airport forms down – typically for 30 minutes which camera. When a potential target is is the average battery life of most spotted, the camera zooms in to make part of Airways’ overall recreational drones. positive identification, with the system also tracking the target’s telemetry strategy to best-manage “Where we want to get to is awareness and heading. that a drone has been sighted near/in controlled airspace, and the ability to Airways AirShare chief executive ever-increasing drone track the drone to determine whether Trent Fulcher says the next step numbers. About 70,000 it poses a threat to manned aircraft. If will be to link the drone radar it gets too close, then ATC will make a system to AirShare, which has itself such craft are now decision on the best course of action. recently undergone several drone “Our goal is to increase safety around management-related advancements. estimated to be in the aerodrome while minimising the time the airspace needs to be “What we’d like to determine is, ‘there shut down.” is a target out there, are they friendly the country. or foe?’,” he says. While still in test mode, Mr Fulcher says the development is promising. It is “We can check the AirShare system hoped an operational solution will soon to determine whether the target in “Or, if we don’t know who they are, be deployed at Auckland Airport with a question is an operator who has then we’ll take a different course model for airports around the country registered a flight path in the vicinity of action.” subsequently introduced. and may have inadvertently deviated Mr Fulcher says at present, air from that path – and then message traffic controllers globally have few Increasing drone use or phone them to direct them back to tools to be able to mitigate such The latest trial at Auckland Airport where they are supposed to be. airspace risk. forms part of Airways’ overall strategy

26 NZ Airports Magazine | December 2019 to best-manage ever-increasing drone split roughly 50/50 between those in supporting UAV infrastructure – numbers. About 70,000 such craft are controlled and non-controlled airspace. enabling beyond-visual-line-of- now estimated to be in the country. sight operations, humanitarian However, with the system deemed to and commercial operation Noting last December’s incident have reached a tipping point in light and optimal procedures and at Gatwick Airport, where drone of growing drone numbers, it was flight routes sightings caused hundreds of flights determined new tools were required to to be cancelled with a financial manage the evolving situation. New tools impact of about £70 million, Mr Fulcher says drone incidents He says there are two main challenges On the drone operator side, a number are also increasing locally. Airways has consequently been of apps have been released this year focused on addressing. to make it easier for co-operative There are about two drone incursions users to fly safely. Supplemented into controlled air space recorded “One is how do we support ‘co- by additional user aids such as in New Zealand per week and the operative operators’ – these are the weather, wind and notice to airmen problem is not limited to controlled operators that want to do the right (NOTAM) information, Mr Fulcher airspace. He says there has also thing, they want to obey the rules – says these initiatives have been been an increase in close calls with and make it easier for them to fly safely positively received. manned aviation in uncontrolled and efficiently. airspace, including two noticeable Through a combination of software recent events: “And secondly, how we identify ‘non- and hardware developments, Airways co-operative operators’ – people is also trialling enhanced situational a drone passing just metres who either do not want to obey the awareness with co-operative drone from a Westpac helicopter flying rules, are ignorant of the rules or are users – providing real-time location at about 230km/h rogue elements.” and telemetry information for both the Police Eagle helicopter their and the broader aviation system’s having to take immediate To address those issues, Airways has benefit. This capability will additionally action at about 1400 feet to advanced a three-pronged strategy: benefit commercial UAV operators avoid collision with one of two UAV airspace management – who manage drone fleets and require more sophisticated management and unauthorised drones believed digital tools to help operators to have been operating in reporting tools for their operations, fly safely and by the rules and its vicinity he says. enabling UAVs to be seen Currently being piloted with selected Three-pronged strategy aerodrome safety – detecting AirShare users, that new initiative Mr Fulcher says AirShare has operated potential UAV targets in or is expected to result in apps being successfully over the past five years near the controlled zones and released in the Auckland region in and currently caters for over 18,000 identifying individual drones March 2020, with city-by-city rollout registered operators, accommodating as well as the location of continuing throughout the rest of an average of 1000 flights per week – their operators the year.

Level 8, Midland Chambers, 45 Johnston Street, Wellington | PO Box 11369, Manners Street, Wellington 6142 | +64 4 384 3217 | nzairports.co.nz 27 Queenstown Airport brings parties together to promote safe drone use

QAC (edited)

Local drone operators and agencies in Queenstown have joined together to promote discussion and activities to better understand how drones (UAVs) are used within the local airspace and the challenges faced by the industry.

Led by a cross-departmental contractors and pest management, reduce drone-related issues in the Queenstown Airport Corporation alongside representatives from the area and to spread awareness of safe (QAC) team, the group first met in Civil Aviation Authority (CAA) and Fire drone practice. Emergency New Zealand (FENZ). October. It includes local commercial The platform will also provide drone operators, photographers and The group is to now meet quarterly to opportunity to look at potential videographers, surveyors, roading collaborate on ideas and initiatives to applications of drones and the new

Dan Kirkman (QAC), Bobby Lamont (FENZ), Bill Malone (QAC), Mike Wilkinson, Jared Patterson (South Roads), Bruce Urquhart and Corey Price (CAA unmanned aircraft team)

28 NZ Airports Magazine | December 2019 technology coming online in the “By educating people on correct drone staff at and Queenstown aviation industry. use before and when they arrive into airports how drones can be used Queenstown Airport, we hope to help to conduct maintenance checks on The initiative forms part of QAC’s wider ensure visitors have a good experience buildings and aircraft. drone education programme which with their drones and aren’t caught is supported by Queenstown Airport CAA unmanned aircraft team leader out by ignorance of the rules, as well Police and New Zealand Customs Corey Price says it was great to see as protecting the safety and privacy of Service to help educate visitors when drone operators working together with those who live here.” they arrive to the destination on legal the airport. drone use around New Zealand. The airport has been monitoring “The use of unmanned aircraft, such drone use in its local airspace since QAC airfield and compliance manager as drones, is growing exponentially last summer to provide a baseline Dan Kirkman says it is important to around New Zealand and Queenstown understanding of activity, with the aim embrace technological advances in is no different,” he says. of reducing illegal drone use within the the UAV space, rather than fear what it airport zone and wider region through “It’s vitally important that drones are may bring. education and follow-up action. being operated safely, especially when “There are many reasons why people they are flying in controlled airspace The group will also consider how fly drones in our region, both private and near busy airports. drones can be used to innovate in and commercial, so it’s about safety aviation such as using the technology “Having a regular forum where drone but also about sharing ideas on how for airfield assessment and aircraft users can work through some of the drones can be used for good,” he says. maintenance. As part of this initiative, challenges of flying in Queenstown’s Visitors bringing drones into the region Beca conducted a drone demonstration busy airspace will be really beneficial are also a significant consideration. during Airport Safety Week, showing for all parties involved.”

Safe and connected airport network underpins vital air ambulance services

Iain MacIntyre

Lives are being saved and other acute medical treatment delivered on a daily basis by New Zealand’s air ambulance service providers underpinned by a safe and connected nationwide airport network.

Airports make this vital health service We talk to four services about how air ambulance planes,” says possible, says NZ Airports chief their operations make a life-saving Ms Rosenstock. executive Kevin Ward. difference every day to the lives of “When time is critical and a life New Zealanders. “With specialist health care becoming is on the line, we’re there for more centralised, these services are Life Flight – saving New Zealanders, anywhere in the now a critical part of providing cross- lower or upper South regional, rural and remote access to time and saving lives Island. On average, every day, the country’s best specialists,” he says. As per its slogan, Life Flight four people will need help from our services. This could be the back of a “The emergency response to this “saves time, saves lives”, says the remote Wairarapa farm, in an isolated month’s eruption on Whakaari/White firm’s communications manager Terri Rosenstock. corner of one of the regional parks, or Island was a prime example of how even a maritime offshore rescue.” important these services can be “Life Flight is a charity that operates to enabling a community to care the Wellington-based Westpac Life Flight also provides a nationwide for people.” Rescue Helicopter and two nationwide air ambulance service transporting

Level 8, Midland Chambers, 45 Johnston Street, Wellington | PO Box 11369, Manners Street, Wellington 6142 | +64 4 384 3217 | nzairports.co.nz 29 Our air ambulance planes are like flying intensive care wards staffed by specialist flight nurses, doctors and crew. – Terri Rosenstock

National Starship Air Ambulance

New Zealand, the South Pacific and beyond owns the two firms that partner critically-ill patients who urgently increasing demands – for example, in the National Starship Air Ambulance require specialist medical care often funding, aircraft replacement and operation. Skyline Aviation owns, only available in one or two hospitals in so on.” New Zealand. operates and maintains its extensive New Zealand Air aircraft fleet and NZAAS employs “An example of urgent specialist care Ambulance Service specially-trained and equipped clinical might be a patient in Wellington with teams, to jointly provide the country’s a spinal injury needing access to (NZAAS) and Skyline only turnkey inter-hospital service, from Christchurch’s specialist spinal unit, or an Auckland base. a baby in Nelson may need access to Aviation Aeromedical – Wellington’s specialist neonatal unit or partnering in the NZAAS managing director Annabel a child with cancer in Palmerston North National Starship Air Toogood says her commercially-funded may need to get to Starship Hospital service allows for the transport of ill in Auckland. Ambulance service and critically-ill patients between cities “Our air ambulance planes are like A family business with a 30-year and hospitals within New Zealand flying intensive care wards staffed history of delivering fully-accredited and internationally, to ensure they are by specialist flight nurses, doctors aeromedical services throughout receiving the best treatment possible. and crew.” Ms Rosenstock says the vision of former helicopter pilot Peter Button was key to helping found Life Flight and provides a clear understanding of the need for such services. “His inspiration came from witnessing the Wahine disaster. As 51 people drowned in sight of shore, Peter realised a helicopter would have been able to rescue people from the sea. “On that beach he said the words that founded Life Flight: ‘There has to be a better way.’” Ms Rosenstock says the need for Life Flight’s services continues to grow.

“We are looking into the future to National Starship Air Ambulance determine what we need to meet those

30 NZ Airports Magazine | December 2019 With most injured Bringing critical care or ill patients, time is of to those in need the essence, so the According to the Ministry of Health Website, air ambulance service we provide is services are part of the wider ambulance service, which extremely important supports the initial treatment and retrieval of patients from medical or injury events in the pre-hospital setting. to the people of “The national air ambulance service Central – Waikato, Taranaki, New Zealand. uses helicopter and fixed-wing Tarawhiti, Lakes, Bay aircraft for pre-hospital (emergency) of Plenty, Hawke’s Bay, – Annabel Toogood and inter-hospital transfers,” Mid Central, Whanganui, it states. Wairarapa, Hutt and Capital “The pre-hospital (emergency) and Coast DHBs service brings clinical care to the Southern – Nelson “The right care, at the right time, at the scene of an accident or medical Marlborough, West right place,” she says. event and transports seriously ill Coast, Canterbury, “We have the largest investment in and injured patients to a hospital or South Canterbury and aeromedical aircraft and equipment place of definitive care. Southern DHBs of any air ambulance service provider “Inter-hospital transfers use The Ministry advises that in New Zealand and are one of or fixed-wing aircraft to Emergency Road Ambulance the country’s busiest specialised transport patients from a lower level Service (ERAS) providers St John aeromedical service providers. hospital to a place of definitive care. and Wellington Free Ambulance “With over 40,000 patients safely “The national air ambulance service provide aeromedically-trained transported within New Zealand and is a high-cost, low-frequency service paramedic staff for emergency globally, we have had the honour of that can often make a clinically- air ambulance missions and safely transporting patients for many significant difference to patient DHBs provide medical staff years and will continue to take pride outcomes, especially in rural areas.” (medical practitioners and nurses in helping others for many years trained in aeromedicine) for inter- to come.” Operating 24 hours a day, seven days a week, air ambulance hospital transfers. Ms Toogood says if the service did not services cover the following regions: “Individual air ambulance providers exist, patients would need to rely on road ambulance transfers “which aren’t Northern – Northland, have arrangements in place with an ideal when time matters”. Waitemata, Auckland and ERAS provider and DHBs for the Counties Manukau District provision of paramedic and “With most injured or ill patients, time Health Boards (DHBs) medical staff.” is of the essence, so the service we provide is extremely important to the people of New Zealand. “Advancements in co-ordination every day of the year and averages “Our dedicated National Starship over three flights per day. Air Ambulance service transports technology will also ensure overall paediatric specialists to critically-unwell efficiencies throughout the country. Mostly funded by despatching District children throughout New Zealand, “For us, we are focusing on expansion Health Boards (DHBs) with additional enabling commencement of expert of our fleet based on the demand for support from its own trust, the service care and retrieval to our only dedicated our service.” entails GCH Aviation providing four children’s hospital.” aircraft and pilots, with the Canterbury or Nelson-Marlborough DHBs Looking to the future, Ms Toogood NZ Flying Doctor Service – predominantly providing the clinical predicts a focus on providing working collaboratively is flight crews. equitable air ambulance services for all New Zealanders as well as the way forward GCH general manager Simon Duncan standardisation of care, education, Commencing operating in 1994, the NZ says the NZ Flying Doctor Service training, equipment and aircraft. Flying Doctor Service is available 24/7 offers full, intensive-level

Level 8, Midland Chambers, 45 Johnston Street, Wellington | PO Box 11369, Manners Street, Wellington 6142 | +64 4 384 3217 | nzairports.co.nz 31 We have also created a software booking system for these types of transfers, which the funders have failed to pick up on to reduce dead legs – planes only transporting patients National Starship Air Ambulance on one leg. There would

be so many benefits “We hold a number of non-exclusive “We have also created a software DHB contracts and we work in well booking system for these types of from using this alongside the other air ambulance transfers, which the funders have providers – for example, Skyline failed to pick up on to reduce dead system more. – utilising our facilities out of legs – planes only transporting Christchurch, Greymouth and Nelson. patients on one leg. There would be – Simon Duncan so many benefits from using this “Lifting equipment, provided by the NZ system more.” Flying Doctor Trust, is also based at every South Island airport which other Mr Duncan adds that GCH Aviation is in the process of introducing an care capabilities right throughout providers are welcome to use too.” international jet service. New Zealand and the Chatham Islands Mr Duncan would like to see service from bases at both providers work more collaboratively “This will see international medivacs and Nelson Airport. together to plan and schedule based out of Christchurch for use throughout the South Pacific and “Most of our jobs start out of South maintenance requirements for the beyond and we are well past the Island centres but we operate overall benefit of patients, noting the planning stages of this introduction, everywhere across the country as potential capacity shortages such an which will support our existing requested,” he says. approach would avoid. operations in Fiji and Vanuatu.” Whangarei-Kaitaia flights deliver services and specialists closer to home Via two -operated aircraft, Northland DHB specialists, patients and other staff are flown on a return daily basis between Whangarei to Kaitaia, five days per week, Monday to Friday. Northland DHB finance, funding and commercial services general manager Meng Cheong says without the service, some specialists would simply not be able to arrange visits and patients would need to make their way Whakatane Airport sometimes considerable distances for an outpatient appointment.

32 NZ Airports Magazine | December 2019 “Some specialist would drive, however, Late last year, Health Minister Dr this takes at least four hours out of David Clark also announced new their day and reduces the number of By having the agreements were being drawn up with patients they are able to see in a day,” the aim of delivering a better, safer he says. service nationwide. These included the service available it has Ministry of Health and ACC agreeing “The service currently transports our a three-year contract with an agency specialists who deliver a number of enabled more specialists combining the Auckland Rescue speciality clinics and theatre sessions Helicopter Trust and the Northland – orthopaedic, general surgery, to visit over the years Emergency Services Trust. ear nose and throat, gynaecology, “Air ambulances are a critical life- renal, dietician, paediatric, dental and enables Northland saving service and one that requires and urology. DHB to deliver some sustained investment,” said the “If there are spare seats then Minister at that time. management and teams whom deliver services closer to home “[This] agreement in principle is part training to the local staff also utilise of a ten-year programme lead by the flight. for patients. clinicians that will modernise our aging “We also transport dental patients air ambulance fleet, increase crew from Whangarei to have their surgery – Meng Cheong numbers and reduce call out times. at Kaitaia as part of our theatre “Nationally, the new contracts will utilisation programme.” mean more permanent staff on base and include an emphasis on ensuring With the service having operated Budget boosted for air crew and clinical staff are closer at successfully for over 20 years, hand to reduce call out time. We want Mr Cheong says it is the DHB’s ambulance services to get expert medical assistance to intention for it to continue. It appears the Government recognises people in need as fast as we can. “By having the service available it has the importance of air ambulance “This is about putting the needs enabled more specialists to visit over services, with Budget 2018 committing of patients first and reflects the the years and enables Northland DHB an additional $82.9 million over Government’s commitment to to deliver some services closer to four years to helicopter services in improving the wellbeing of home for patients.” the sector. Kiwi families.”

NZ Flying Doctor Service

Level 8, Midland Chambers, 45 Johnston Street, Wellington | PO Box 11369, Manners Street, Wellington 6142 | +64 4 384 3217 | nzairports.co.nz 33 NZ Airports members rate the big issues and priorities In May and June this year, NZ Airports asked our members to tell us what they valued about their Association.

The membership survey also asked Close behind those were: the annual conference got a our people what they thought were strong result for “very satisfied” 1. small airports sustainability and the big sector issues. That input has (39%). 29% of respondents resilience (47%) helped with forward planning for were also “very satisfied” with the Association. 2. increasing public understanding the forums of the value and operation of The following is a brief summary of the however, for the Website, airports in NZ (44%) survey’s results. around 21% were only NZ Airports services “somewhat satisfied” and Who responded 3% “not satisfied at all”. The and activities – what Association has now revamped 69 responses were received members value its Website and improved its – this was around a 30% navigation, search functions response rate Members could choose as many and content activities and services as they liked a very good cross-section 17% were only “somewhat from a long list. of NZ Airports’ membership satisfied” with working groups responded to the survey – The most highly-rated membership and 5% “not satisfied at all”. from chief executives to services were the following: This is an activity area where general managers, the Association will now seek sharing knowledge and sustainability and operational to improve satisfaction in experience (78%) people, non-airport members terms of communications and and other airport staff from facilitating good relationships engagement with members across the country and the with Government and There were some good comments in membership categories stakeholders (77%) this communications and engagement there were many useful communicating and networking section on what people would like and constructive comments and with other members (75%) to see improved, particularly around suggestions in the communicating the activities of working supporting predictable and survey replies groups and other suggestions for stable policy and regulation improvements to forums. Big picture (59%) Sustainability sector priorities being the national media voice for airports (58%) NZ Airports asked members if they had NZ Airports members were asked to a sustainability programme or were pick their four priorities from a long list Communications working towards one: of sector work. and engagement 75% answered “yes” to The most popular four in order of Members rated how satisfied this question. Most had a importance were: they were with NZ Airports’ programme or were working 1. aviation safety, security and current communications and towards one biosecurity (59%) engagement channels: There were a lot of useful comments in this section, including seeking more 2. leadership of future thinking for generally, the survey support to do this well and finding it the sector (58%) results showed members were “satisfied” with the hard to resource this work as a 3. environmental and social small airport. communications and responsibility (51%) engagement channels. Some Thank you to all NZ Airports members 4. stable and fit-for-purpose channels scored stronger who participated in the survey. Your regulation (51%) ratings towards “very satisfied” feedback is appreciated and valued.

34 NZ Airports Magazine | December 2019 Knowledge sharing, networking and letting the hair down! The following pages present some generic photographs from another successful conference, with award winners specifically referenced on page 37.

Level 8, Midland Chambers, 45 Johnston Street, Wellington | PO Box 11369, Manners Street, Wellington 6142 | +64 4 384 3217 | nzairports.co.nz 35 36 NZ Airports Magazine | December 2019 Rotorua’ Airport’s chief executive Mark Gibb accepts the Runner-Up for Community Engagement for the Ride the Runway initiative

Airport of the Year – Wellington Airport

Hawke’s Bay Airport chief executive Stuart Ainslie accepts the Infrastructure Project of the Year Award

Queenstown Airport celebrates its Sustainability Initiative Award

NZ AIRPORTS ASSOCIATION Level 8 Midland Chambers 45 Johnston Street Wellington PO Box 11369 Manners Street Wellington 6142 Auckland Airport’s planning team won the Community Engagement Award www.nzairports.co.nz

Level 8, Midland Chambers, 45 Johnston Street, Wellington | PO Box 11369, Manners Street, Wellington 6142 | +64 4 384 3217 | nzairports.co.nz 37