Skype for Business Online: Administration and Configuration

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Overview Target Audience: The Skype for Business Online: Administration and Configuration workshop is designed to cover all concepts of administering the Skype for Business Online This course is targeted at IT service, including the Office 365 related components. It also covers the steps Administrators that need to required to configure Skype for Business Online, and includes Single Sign-On with learn: Active Directory Federation Services and Active Directory Synchronization. The course is delivered as a four-day course covering Online Administration. • How to administer and This option is targeted at customers who have already migrated to Office 365, and configure Skype for need to familiarize with administration of Skype for Business Online, various client options, and troubleshooting tools. Business Online as part of Office 365 for Enterprise Key Features and Benefits • This course also covers Each group of modules is organized by scenario, and is designed to provide participants with in-depth expertise, tools, and hands-on experience. Single Sign-On and Active Directory Synchronization Technical Highlights through lecture and labs. After completing this course, you will be able to: • Familiarize yourself with the administration of Office 365 Admin Center using both the portal as well as Windows PowerShell. • Understand how to perform various administration tasks in Skype for Business Online using the Skype for Business Online Admin Center. • Install and configure Active Directory Federation Services. • Install and configure Active Directory Synchronization. • Understand the various clients that can be used with Skype for Business Online. • Understand Conferencing, Federation and Public Internet Connectivity (PIC) options that can be used with Skype for Business Online. • Understand the feature sets of cloud based real-time communications (Cloud PBX, PSTN Conferencing, Skype Meeting Broadcast and PSTN Calling). • Configure Exchange integration through Exchange Web Services (EWS). • Troubleshoot the most common configuration issues. Syllabus

Hardware Requirements: This workshop runs for four full days. Students should anticipate Minimum requirements per consistent start and end times for each day. Early departure on any day is student: An Intel Core-i5 not recommended. There are hands-on labs associated with the majority of based PC with the following the modules below. specifications: Module 1: Introduction to Office 365: This module discusses: • 4-GB RAM • The overview of the service. • 128-GB HDD • Subscription plans. • Windows 7 SP1 or later • How to sign up for Office 365 for Enterprises. • Office 2013 Professional Plus Module 2: Office 365 Management Interface: This module covers the • Internet access with at Office 365 Admin Center and the Windows Azure Active Directory module least 1 MBps for Windows PowerShell, used to manage Office 365.

Module 3: User, Groups and Domains: This module covers management tasks associated with users, groups, and domains via both the Office 365 Admin Center as well as Windows PowerShell.

Module 4: Introduction to Skype for Business Online: This module discusses: • The overview of the Skype for Business Online service, including plans, service details, client versions, and system requirements. • What is new in Skype for Business Online for Office 365 administrators.

Module 5: Overview of Skype for Business Clients: This module covers the various clients that can be used with Skype for Business Online.

Module 6: Skype for Business Online Admin Center: This module covers the administration of Skype for Business users and various provisioning options.

Module 7: Conferencing, Federation and Public Internet Connectivity (PIC): This module covers the concepts behind Conferencing, Federation and PIC.

Module 8: Active Directory Synchronization: This module covers the concepts and administration tasks related to Active Directory Synchronization in Office 365 as part of the Single Sign-On and Hybrid requirements.

2013 © Microsoft Corporation. All rights reserved. This data sheet is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS SUMMARY Module 9: Single Sign-On: This module covers the concepts and administration tasks related to the Single Sign-On (SSO) functionality of Office 365, including Domain Federation via Active Directory Federation Services (AD FS).

Module 10: Skype for Business Online Tools and Troubleshooting This module covers the tools, such as Snooper, Pre-call Diagnostics (PCD), Office 365 Fast Track Network Analysis Tool and Lync Connectivity Analyzer that can be used to troubleshoot common issues.

Module 11: Skype for Business Online Interoperation with Exchange: This module covers the interoperation with Exchange through Exchange Web Services (EWS).

Module 12: Skype for Business Hybrid: This module covers the configuration of Skype for Business hybrid with On-Premises Lync or Skype for Business server. It also demonstrates onboarding and off boarding users between Skype for Business Online and On-Premises Lync or Skype for Business servers.

Module 13: Voicemail integration with Exchange UM: This module covers the implementation of Exchange Online Unified Messaging with Skype for Business Hybrid configurations.

Module 14: Client Sign-in and Provisioning: This module discusses the concepts involved in Skype for Business client sign-in processes as well as in-band provisioning.

Module 15: Skype Meeting Broadcast: This module covers the feature sets, configuration and end user experience with using Skype Meeting Broadcast. It demonstrates the setup and user experience for hosting events for up to 10,000 people live via any modern browser.

Module 16: PSTN Conferencing: This module covers the feature sets, configuration and end user experience with leveraging Microsoft Office 365 as the PSTN Conferencing provider for Skype for Business Online. It demonstrates the dial-in and dial-out conferencing features of the PSTN Conferencing service.

Module 17: Cloud PBX with PSTN Calling: This module covers the feature sets, configuration and call experience for the Microsoft PBX service within Office 365. It also discusses the domestic and international calling plans provided by the PSTN Calling subscription service.