Ultra Annual Report and Accounts 2020 Accounts and Report Annual Innovating today for a safer tomorrow. Ultra Annual Report and Accounts 2020 DELIVERING OUR PURPOSE Innovating today for a safer tomorrow We develop the mission-critical solutions in support of a safer tomorrow Through innovative problem solving, using sustainable capabilities and evolving technologies, we deliver outstanding solutions to our customers’ most complex problems in defence, security, critical detection and control environments. By partnering with our customers, we provide the insight, technology and services they need to perform at their best and to help them make the world a safer place.
Our global reach Our markets Our top customers Ultra’s core markets are the ‘five-eyes’ nations; the We work with the world’s major prime contractors Maritime 46% USA, Canada, UK, Australia and New Zealand. This and directly with the US DoD and UK MoD. gives us access to the largest addressable defence C4ISR/EW 28% budgets in the world. Our top 10 contracts accounted for 21% of Critical detection and control markets 26% our 2020 revenue (2019: 14%) and our top 10 North America 64% platforms (excluding sonobuoy sales) accounted Ultra operates mainly as a Tier 3 (sub-system) and for 18% of revenue (2019: 13%). UK 18% occasionally a Tier 2 systems provider, in the Maritime, C4ISR/EW (Command, Control, DoD 24% Mainland Europe 8% Communications, Computers (C4) Intelligence, MoD 7% Australia and NZ 4% Surveillance and Reconnaissance (ISR)/Electronic Warfare (EW)), military and commercial aerospace, Lockheed Martin 5% Rest of the World 6% nuclear and industrial sensors markets. BAE Systems 5% We use both research and development to Boeing 4% provide innovative, mission-specific bespoke technological solutions to our customers’ most Northrop Grumman 4% complex problems. Pratt & Whitney 4% Direct defence sales to the US Department of General Dynamics 3% Defense (DoD) accounted for 23.6% and UK Australia DoD 2% Ministry of Defence (MoD) 6.6% of Group revenue in 2020 (2019: 29%). Indirect sales to the DoD and US Bureau of Alcohol, Tobacco, MoD accounted for an additional 26% (2019: 24%). Firearms and Explosives 2% Raytheon 2% Rolls-Royce 1% Thales 1% GE 1%
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DELIVERING FOR ALL OUR STAKEHOLDERS Our 2024 objectives As part of our Focus; Fix; Grow transformation to become ONE Ultra, we identified five key stakeholder groups. We sought feedback from each group before we embarked on our transformation. This feedback formed the basis of our strategy and 2024 goals:
Employees Customers Suppliers Create a dynamic, inclusive and To partner with customers, Develop Group-wide partners inspiring work environment that delivering innovative solutions with like-minded values that attracts, develops and retains that create ‘win-win’ outcomes provide best-value solutions, the best diverse talent pool for all parties technical innovation and support mutual success, fairness and respect
Communities Investors To conduct business in an Deliver outstanding through- ethical, safe and sustainable way, cycle value for shareholders, acting as a positive force and through effective execution making an active contribution of Ultra’s strategy to our communities
See more on p22-23
“Ultra has given me the opportunity to grow as a young engineer, and really let me explore a range of different career options. It’s highly motivating being surrounded by such intelligent, innovative and caring people.” Millie Midwinter-Lean, Ultra Precision Control Systems Ultra Annual Report 2 and Accounts 2020
DELIVERING THROUGH FOCUS; FIX; GROW Good progress in 2020. Accelerating into 2021. 2020 was the first of our multi-year transformation journey as we FOCUS on the things we’re good at (applications engineering in the design, development and production of the key elements of mission-critical, intelligent and highly regulated systems); FIX the basics and unlock our potential to GROW faster. We have made good progress across all our transformation workstreams. In 2021 we’ll be advancing elements of our Focus; Fix; Grow programme to accelerate the realisation of our ONE Ultra goal to deliver exceptional value for all our stakeholders.
ONE ULTRA
GROW
FIX
FOCUS Ultra Annual Report Strategic report Governance Financial statements and Accounts 2020 3
Our 2021 priorities
1. Innovation 4. Continuous improvement Invest in innovation aligned to Develop the culture, standard customer needs tools and capability to continually 2. Customer improve our processes Strengthen sales capability and 5. Transformation processes, market intelligence and Deliver the transformation customer relationships. Improve programmes on time and to project delivery, on-time delivery, budget. Prioritise resources across productivity and cost effectiveness the organisation 3. People & culture 6. Health & safety, Embed our ONE Ultra operating environment and compliance model. Improve organisation Align businesses to common health, diversity and inclusion, environmental, energy and safety talent bench strength and function, standards. Improve the health and leadership capability and safety global programme across Ultra
See more on p13 Ultra Annual Report 4 and Accounts 2020
Contents Highlights Performance highlights
Strategic report Order book 06 Six things that make us excited about Ultra ONE ULTRA, DELIVERING 08 Our Strategic Business Units £1.1bn +4.0% 11 Our growth story (2019: £1.0bn) 14 ONE Ultra strategic progress Further strategic progress ++Key programme wins 18 Chief Executive’s report Revenue 22 Working with our stakeholders (and s172) Delivering growth 26 Our business model £859.8m +4.2% ++Third consecutive year of organic (2019: £825.4m) 28 Key performance indicators revenue growth 30 Our target markets ++Strong order book development 32 Strategic Business Unit review ++Market outperformance Statutory operating profit 38 A Positive Force: our commitment to a sustainable future Robust performance £106.3m +12.8% 54 Principal risks and uncertainties (2019: £94.2m) ++Solid execution, despite Covid-19 60 Financial review ++Margin progression and Underlying operating profit* Governance excellent return on invested capital (ROIC) 66 Chairman’s governance report ++Increased dividend £126.1m +6.7% 68 Our Board (2019: £118.2m) 74 Our Executive Team Transformation on track 78 Our Board in action ++Good progress on Focus; Fix; Statutory basic earnings per share 82 Nomination Committee report Grow change programme 84 Audit Committee report 118p +12.3% 88 Directors’ remuneration report Exciting potential (2019: 105.1p) 92 Annual report on remuneration ++Record order book, good visibility ++Stable markets with Ultra well 102 Directors’ report Underlying earnings per share* positioned in growth segments Financial statements ++Targeted technology investment 130.6p +9.3% 105 Independent auditor’s report ++Transformation benefits (2019: 119.5p) 114 Consolidated income statement accelerating
115 Consolidated statement of comprehensive Statutory cash generated by operations income 116 Consolidated balance sheet £142.6m +24.1% 117 Consolidated cash flow statement (2019: £114.9m) 118 Consolidated statement of changes in equity Underlying operating cash flow* 119 Notes to accounts – Group Forward-looking statement 156 Statement of accounting policies – Group This Annual Report contains certain forward-looking statements with respect to the operations, strategy, £116.1m +33.8% 165 Company balance sheet performance, financial condition and growth opportunities (2019: £86.8m) of the Group. By their nature, these statements involve 166 Company statement of changes in equity uncertainty and are based on assumptions and involve risks, 167 Notes to accounts – Company uncertainties and other factors that could cause actual results and developments to differ materially from those Underlying operating cash conversion* 171 Statement of accounting policies – Company anticipated. The forward-looking statements reflect knowledge and information available at the date of 173 Glossary preparation of this Annual Report and, other than in accordance with its legal and regulatory obligations, 92% the Company undertakes no obligation to update (2019: 73%) Shareholder information these forward-looking statements. Nothing in this 174 Five-year review Annual Report should be construed as a profit forecast. * Underlying and organic measures, as quoted throughout Dividend per share 176 Business addresses the strategic report, are reconciled to statutory measures in note 2 (pages 122-123) and defined on pages 163-164. ** when including the 2019 final dividend that was 56.9p +5.0% withdrawn as a precautionary measure due to the Covid-19 pandemic and paid on 18 September 2020 (2019: 54.2p)** as an additional interim dividend.
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2020 was a year that demonstrated the underlying strength of Ultra, and the capabilities and dedication of our outstanding people. Through the extraordinary efforts of the whole Ultra team, we made good strategic progress and achieved our third consecutive year of strong organic growth. We made good progress on our ONE Ultra transformation and, as a result, we delivered or exceeded most of our stakeholder objectives. These would have been excellent outcomes in any year, but against a background of pandemic-driven disruption and turmoil, it was an exceptional performance. We enter 2021 with a record order book, giving us strong visibility, and we remain well positioned in key growth areas to support customers’ evolving priorities. We continue to increase our technology investment, expanding the areas in which we can provide effective customer solutions. Our ONE Ultra transformation programme is having a positive impact on both growth opportunities and operational efficiency, and with strong 2020 delivery, we are confident enough to accelerate several of our transformation actions in 2021. This should see us begin to realise year-on-year net benefits in 2022, a year ahead of plan. This excellent performance gives us further confidence in Ultra’s exciting potential and our ability to deliver exceptional value for all stakeholders over the longer term. Simon Pryce Chief Executive
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Six things that make us excited about Ultra
1. An agile player in growing markets ++Long-cycle defence markets with stable through-cycle growth ++Well positioned to grow above core defence markets ++Maritime five-year CAGR 2–4% ++Intelligence & Communications five-year CAGR 3–5% ++Other security and critical detection and control five-year CAGR 2–4% ++Opportunities for share gain and expansion into adjacent and new markets
2. 3. Sustainable technology Well positioned to and cost advantage capture segment growth ++Strong technology base, well aligned Ultra’s core capabilities relevant to future areas of growth to future customer priorities: ++Leading software, data processing ++Combating near-peer threats and algorithm capability ++Countering asymmetric threats ++Application engineering of mission- ++Doing more with less critical sensing and control systems ++Accelerating detect to deploy ++Development spend (customer and ++Mission-enabling sensing internally funded) c.20% of revenue ++Quantum extreme value ++Materially lower fully absorbed statistical analysis engineering cost per hour vs traditional primes See more on p8-10
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4. 5. Robust business model Transformation programme ++Good visibility from long-term contracts to accelerate growth and and lag to US defence outlays improve operational ++Asset light with broad technology, platform and product exposure performance ++Well diversified with our top 10 contracts ++Launched in January 2020, multi-year accounting for 21% of 2020 revenue investment with costs taken ‘above the line’ ++Strong installed base with stable aftermarket and services revenue ++Opportunity for medium-term margin improvement and increased See more on p26-27 investment to support growth ++ONE Ultra will deliver accelerated ONE ULTRA growth, performance improvement and operational leverage GROW FIX
FOCUS
See more on p11-15
6. High return model with strong cash flow ++Through-cycle cash conversion of 90–100% ++Low capital business model, with long-term ROIC for existing businesses of over 20% ++Capital allocation model supporting dividend growth
See more on p64
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Ultra at a glance Our Strategic Business Units
Maritime
We deliver leading multi-mission Competitive advantages Reported Sales for the year ++Thought leadership and proven design and delivery capability to 31 December 2020 solutions to protect our ‘five-eyes’ (46% of Group Sales) navies. across a broad suite of anti-submarine warfare, sonar, radar and force protection capabilities Our market-leading mission systems ++Compelling market position in high-integrity underwater £391.8m sensing systems and solutions deliver dominance in the maritime Organic sales growth domain. Our broad portfolio of ++Strong legacy platform presence and positions on current and future naval ‘five-eyes’ programmes of significance including capabilities is operational on fleets Virginia class submarine (USA), Dreadnought, Type 23 & Type +12.3% across the allied navies worldwide. 26 (UK), CSC (Canada) and Hunter class (Australia) Statutory operating profit ++Key multi-level relationships with ‘five-eyes’ naval customers We develop advanced specialist ++Long-standing support and partnerships with major £55.9m systems to deliver warfighting edge in platform primes the modern maritime and underwater ++Deep-domain knowledge, an agile and innovative approach Underlying operating profit battlespace. These provide critical and a culture of continuous improvement enable us to operational advantages to our defence offer cutting-edge, cost-competitive solutions across £58.6m our capability suite customers across surface, sub-surface Underlying operating margin and unmanned platforms. Strategic focus ++Increased investment in innovation and disruptive technologies 15.0% ++Deliver efficiency improvements and continuous improvement ++Increase customer satisfaction by improving on-time delivery and programme execution ++Grow market share in ‘five-eyes’ nations ++Increased focus on aftermarket support ++Improve safety awareness, culture and performance
Core capabilities
Sonobuoy Systems Sonar Systems Naval Systems & Sensors Signature Management & Power World-leaders in the manufacture Our underwater warfare systems Our systems and sub-systems are We are proven turnkey system and supply of sonobuoys and overcome the unique challenges designed to protect allied navies developers of traditional anti-submarine warfare (ASW) of the undersea environment. Our from emerging threats and ensure degaussing, advanced degaussing processing to navies worldwide. solutions span: integrated hull and a critical operational advantage. We and high temperature degaussing Our range of multi-static active variable depth sonar systems for provide acoustic and sonar systems, systems and power conversion (MSA) acoustics use patterns of manned and unmanned platforms; torpedo defence and radar sensor solutions for naval applications active source and passive receive torpedo defence systems; solutions. including electromagnetic analysis sonobuoys and advanced signal deployable underwater sensors; for naval platforms and ranges. We processing techniques to enhance and electronic warfare systems. provide a range of proven, high- submarine detection probability performance solutions for surface and increase area coverage. and sub-surface applications including field support that ensures a mission-critical advantage for our warfighters.
2021 addressable markets (Total accessible market in all accessible countries) £388m £59m £543m £309m 2020: £380m 2020: £58m 2020: £524m 2020: £299m
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Intelligence & Communications
We deliver the intelligence that informs Competitive advantages Reported Sales for the year ++Industry-leading expertise in resilient, secure communications to 31 December 2020 decision-making in the most challenging (28% of Group Sales) environments through mission-critical, networks & cryptography, and advanced artificial intelligence/ machine learning solutions multi-domain communications, ++Strong platform positions providing high-integrity £241.0m command and control, cyber security communications networks, real-time situational awareness and Organic sales growth and electronic warfare. electronic warfare & telemetry systems ++Deep-domain knowledge on aerial, maritime and land-based Our innovative solutions provide platforms providing software development, geospatial +8.6% information advantage through the intelligence, crypto and communications expertise in Statutory operating profit intelligent application of integrated applications where flawless execution in denied and contested technologies, combined with through- environments is key ++Long-standing relationships with ‘five-eyes’ government £23.7m life support service, ensuring those customers and leading defence primes Underlying operating profit operating in high-threat environments ++Domain knowledge, customer intimacy & applications- have the intelligence they need to carry engineering heritage enable rapid, cost-effective design, £33.5m out their missions safely and effectively. prototyping and deployment of solutions Underlying operating margin Strategic focus ++Develop our core capabilities and interoperable solutions within NATO and allies 13.9% ++Increase investment in innovative and disruptive technologies, expand into adjacencies and deliver information advantage ++Develop strategic relationships to extend into new areas ++Focus on Tier 3 specific problems, and Tier 2 solutions where we have domain knowledge and offer significant value
Core capabilities
Communications Command, Control and Cyber Specialist Radio Frequency Our tactical communications include Intelligence (C2I) Delivering advanced, high-grade We support improved threat multi-domain solutions that are Proven Command and Control (C2) cryptography, key management and detection and identification, as well protected from the threat of data technologies deliver information security solutions that provide the as improved enemy engagement compromise or jamming. High- advantage in near real-time, highest level of protection against through the execution of complex capacity tactical radio and advanced allowing quick and informed intrusion. Ultra’s capabilities deliver and critical operations at all levels waveforms enable accurate timeline decisions based on an accurate information assurance with of the command structure. Our exchange of voice, video and data picture of the situation on the ground-breaking technological products are key enablers for a for military and government ground. Ultra delivers information solutions. variety of advanced systems, customers worldwide. advantage across the operating including radar warning, surface environment, enhanced by the ship situational awareness and application of leading-edge artificial digital electronics warfare systems. intelligence (AI), machine learning (ML) and cross-domain intelligence capabilities.
2021 addressable markets (Total accessible market in all accessible countries) £245m £1.0bn £962m £1.1bn 2020: £239m 2020: £965m 2020: £918m 2020: £1.1bn
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Ultra at a glance continued
Critical Detection & Control
Reported Sales for the year Statutory operating profit 2021 addressable markets to 31 December 2020 (26% of Group Sales) £30.0m PCS Energy * * £227.0m Underlying operating profit Serviceable Addressable Market Serviceable Addressable Market £579m £1,188m Organic sales growth £34.0m Forensic Technology * Total value of Ultra product lines in accessible countries -7.9% Underlying operating margin Total Obtainable Market 15.0% £219m
Precision Control Systems (PCS) Forensic Technology Energy
We design and supply high-integrity mission- and A world leader in the design and supply of highly Design, manufacture, supply and support safety safety-critical products and systems for the most sophisticated optical imagery systems, together sensors and systems in nuclear and selected challenging situations, mainly in military and with database management and data analytics industrial applications worldwide. commercial aerospace. software with our core focus on enforcement agencies around the world to prevent and As a global leader in highly regulated markets, Our manned and unmanned vehicle systems solve crime. including nuclear, oil and gas and space, we and equipment improve vehicle reliability and develop sensors, instrumentation and control performance, while reducing the burden Core capabilities systems for harsh environments and mission- on operators and maintainers. ++Intellectual property in specialised algorithms critical applications. that digitally compare the microscopic markings Core capabilities left behind on fired bullets and cartridge cases Core capabilities A trusted supplier for mission- and safety-critical ++Safety-critical, nuclear qualified instrumentation ++Experts in big data comparison and machine hardware and software solutions in highly and control technologies learning algorithms regulated markets, providing systems and ++Sensors qualified to operate in regulated nuclear ++Subject matter experts in the field of firearms products for use in harsh environments and plants identification where high reliability is crucial. ++Experts in safety-critical design, reactor physics ++28 years of automated ballistic identification Application-engineered mission and safety-critical and materials science electronic systems in: provides credibility and an installed base of systems ++Installed base in the UK Advanced Gas-cooled ++Data and power management Reactor (AGR) fleet as well as all other reactor ++Global leaders in the provision of innovative ++Position sensing and control types in 17 countries across five continents technology that generates timely and ++Stores ejection and management quantifiable Crime Gun Intelligence (CGI) to law ++Strategic instrumentation and control partner of ++Highly regulated industries enforcement agencies NuScale for their small modular reactor (SMR) ++Harsh environments requiring flawless reliability ++Capable of delivering full turnkey solutions Strategic focus Strategic focus ++A trusted and strategic partner for criminal ++Expanding core offerings and utilise incumbent ++Expand our position in the five Ds domain justice agencies around the world in helping with position in the aftermarket with reactor (design, detect, distil, direct and deploy) within the prevention and solving of gun crime operators to increase share ++Leverage experience and capabilities to gain smaller mission- and safety-critical sub-systems Strategic focus position with Tier 1 Reactor OEMs on new build where size, weight and power matter ++Expanding addressable markets by developing positions ++Focus on our core skills of solving our customers’ hardware and software as a service and most challenging sensing and control investing in new innovative technology that ++Focus on SMR and next-generation reactor requirements in some of the harshest complements the Integrated Ballistic opportunities as they move to design environments Identification System (IBIS) completion and construction ++Consolidate our footprint and drive greater ++Maintain our leadership position in the ballistic efficiency into our processes identification market by growing our revenue through innovation and the adoption of cutting-edge technologies to complete the end-to-end solution
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Our growth story
GROW
FIX Through our Focus; Fix; Grow plan we are transforming Over the following pages we report back on our from a collection of disjointed FOCUS businesses to become progress and highlight ONE Ultra our future goals Ultra Annual Report 12 and Accounts 2020
Our growth story continued
FOCUS
We started our ONE Ultra journey after Focused on what we’re good at: ONE Set of ASPIRE values: consulting all our key stakeholder groups. Their ++Applications engineering feedback showed us that, while we have plenty ++Signal and data capture/processing Agile to be proud of, there is more we could do to ++Signal, data and radio frequency (RF) We embrace change, adapting to the improve how and what we deliver for them, and transmission, analytics conditions and making decisions at the efficiency with which we do it. As a result we and interpretation the right level. started our Focus; Fix; Grow plan to become ++Specialist encryption ONE Ultra. ++Sub-systems integration Sharing We win as a team, sharing ideas and In January 2020 we launched our ONE ++SWaP (Size, Weight and Power) in harsh resources to achieve great things. Ultra goal to become a cohesive solutions and regulated environments ++Signature and power management provider, addressing our customers’ Performing most complex problems. Building on our foundational technologies: We are relentless about quality, ONE Purpose: ++High-performance mission-optimised software we’re never satisfied until we’ve Innovating today for a safer tomorrow ++Size weight and power performance done what we said we’d do. optimised hardware ONE Vision: ++Sensor/transducer design and production Innovating To be a leading partner delivering outstanding ++Advanced algorithms and analytics We’re open and questioning, we solutions to customers’ most complex ++Software defined systems challenge each other to think in problems in defence, security, and critical (radios/networks/radars) new ways. detection & control ++Specialised power solutions ++Big and complex data Rewarding ++Advanced and specialised radio frequency We love to celebrate success, ++Time- and mission-critical networking seeking out and rewarding positive ++Highly-accredited safety and security contributions at every level. critical systems Empowering To address future areas of customer needs: We trust and empower each other, 1. Combating near-peer threats acting safely, ethically and with 2. Countering asymmetric threats integrity. 3. Doing more with less 4. Accelerating detect to deploy 5. Mission-enabling sensing 6. Quantum extreme value statistical analysis
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FIX
WORKSTREAM GOAL PRIORITIES FOR 2021
Operating model Improved alignment to strategy, greater empowerment and ++Embed the new organisation model collaboration, improved operational oversight, enhanced ++Improved customer processes leadership and reduced management layers. ++Organisational alignment around common objectives
Site excellence Improved working environment and sustainability, optimised ++Embed new ways of working to reduce footprint manufacturing and utilisation of space. ++Investment in Sonar Systems & Communications – Canadian sites ++Site consolidation in UK and USA, and small site closures in the UK
Operational Process standardisation, improvement and efficiency. Initially ++Continued standardisation and improvement of functional and functional focused on improved commercial acumen, internal research support processes: excellence and development (IR&D - see Glossary) investment, knowledge – Embed global HR processes and system sharing and strategy, global sales, HR, project execution and – Standardise global finance processes finance processes that can be continuously improved. – Embed an improvement culture and standardise continuous Additional processes to be reviewed over time. improvement tools
Procurement Better integration of our supply chain into design and ++Develop standard procurement processes manufacture, improved aggregation of spend, better supplier ++Improved supplier collaboration and management collaboration and management. ++Strategic category management
ONE Ultra culture Leadership and talent to support ONE Ultra strategy. ++Embed values through performance, talent management and development ++Continue to develop the talent pipeline ++Next-level leadership, functional development and training ++Focus on diversity
Technology Improved collaboration and efficiency of IT infrastructure and ++Ultra Labs centre of excellence enablement application suite. ++Migrate to a global IT function ++Improve application consolidation and standardisation
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Our growth story continued
GROW 2020 was a year of great progress for Ultra:
ONE Ultra is our goal to become one We will achieve ONE Ultra through: 5. Effective strategic relationship building, organisation, with a common purpose and 1. A common vision, mission and set of values marketing and cross-selling to customers shared values: that support a collaborative, agile and and end-users ++Focused, consistent strategy customer-orientated culture 6. Rigorous resource allocation discipline and ++Aligned, collaborating, sharing for best 2. A focused and disciplined strategy pursuing deployment to support innovation and stakeholder outcomes specific applications and opportunities in exceptional long-term value creation ++Strategic, relevant, innovative problem solvers, areas of current and future technology targeted relevant investment leadership Ultimately, our ONE Ultra strategy will deliver the 2024 goals set out for our five stakeholder ++Process and improvement focused, 3. Realising a parenting advantage to accelerate groups detailed on pages 23-24. cost efficient growth and improve efficiency and delivery ++Agile, turbo-charged, quality decision-making 4. Capitalising on economies of scale, improving ++Rigorous execution and delivery and standardising core processes and sharing and adopting best practice
2024 STAKEHOLDER GOAL PROGRESS IN 2020 COMMENTARY KPIS RISKS
++75.5% engagement ++Our engagement score rose to 75.5%, well ahead of Employee Delivering change; score, above our internal our 2020 goal and we’ve delivered against our diversity Engagement Retention and target and inclusion, training and leadership objectives. Recruitment risk; ++More than 50% of critical ++We’ve been agile in adapting to the new working Health and Safety risk Employees management roles filled environment with a launch of our global home-working Create a dynamic, by internal candidates policy. inclusive and inspiring ++More than 26% of ++We have improved the strength of our leadership work environment that management roles are group. We have more work to do to achieve our attracts, develops and held by women aspiration, especially around the diversity of this talent retains the best diverse ++ Succession plans in and building a stronger bench below the Operating talent pool place for all key Business Unit (OBU) Leadership Team level. This year, management roles in conjunction with Duke University, we created a ++Less than 10% Group Leading Star, Next Generation Star and Emerging Star employee voluntary training course for current and future leaders. turnover
++Delivered share gains ++For the first time, we have a cross-Group technology Market Share, Bid and Contract in Strategic Business roadmap that will inform our future investment On time delivery, Risk; Programme Units 10% more than decisions. We have some great innovation happening Internal R&D Risk; Customers the market in areas such as sonobuoys, advanced C2I/Comms Business Interruption To partner with ++Appointed new Chief networking, adaptive detection and visualisation and customers, delivering Technology Officer specialist surface radar. innovative solutions ++On-time delivery of production contracts increased in that create ‘win–win’ the year from 76.2% to 82.8%. This reflects the outcomes for all parties improvements made to Project Management excellence and operational oversight as part of our FIX workstreams, however we recognise there is still a way to go to bring this up to our targeted level. Ultra Annual Report Strategic report Governance Financial statements and Accounts 2020 15
2024 STAKEHOLDER GOAL PROGRESS IN 2020 COMMENTARY KPIS RISKS
++Appointed new Head ++Covid-19 and Brexit brought the procurement teams Revenue growth, Bid and Contract of Group Procurement across the Group together and allowed us to solve Cash conversion risk; Programme ++Developed a new problems with suppliers at a Group level. and On-time risk; Governance Suppliers centre-led, category- ++This collaboration was impressive and we were able delivery and Compliance risk; Develop Group-wide based operating model to avoid any significant disruptions. Our trusted Delivering Change; partners with like-minded that optimises suppliers were key to helping us to look ahead and Business Interruption values that provide procurement and adjust our orders and inventory. best-value solutions, ensures the organisation ++Explaining our vision of procurement to suppliers technical innovation and works together allowed them to support us and help identify support mutual success, effectively to deliver the opportunities in key categories. fairness and respect most value possible on our external spend
++Corporate Social ++We launched our CSR Steering Committee, who Health & Safety, Governance, Responsibility (CSR) launched our ‘Positive Force’ Group strategy in Carbon Emissions Compliance Group strategy Q4 2020. and Controls; ++Environmental ++In addition, we commenced a number of other Group Environmental risk, Communities reduction targets set initiatives to support our CSR goals, including setting Health & Safety risk To conduct business ++Footprint reduction targets to improve revenue per square foot and in an ethical, safe and targets set reduction of physical locations, and reduce our sustainable way, acting ++Group approach to consumption of single-use plastics. as a positive force and health and safety ++2020 also saw the launch of our Covid-19 fund, and making an active created $220,000 was donated during the pandemic. Our contribution to our giving back framework of communities days and communities ++Launched charitable matching scheme matched funding was also launched in Q1 2021. ++Code of conduct ++ Our Health & Safety goal is to align to the international launched to all standard ISO45001 H&S Management Standard. employees Alignment to this standard will start across our businesses in 2021.
++Delivered market ++After delaying payment of the 2019 full year dividend Order book, Bid and Contract share gains in March 2020 by withdrawing the proposed revenue growth, risk; Programme ++Grew order and revenue recommendation from the 2020 AGM, the Ultra Board cash conversion, risk; Governance, book confirmed in July 2020 that our liquidity position had ROIC, Operating Compliance and Investors ++Operating margin grew remained strong during the pandemic. An additional profit and internal Controls; Delivering Deliver outstanding interim dividend equivalent to the 2019 final dividend, R&D Change; Business ++Improved Average through-cycle value for and a ‘normal’ 2020 interim dividend, were paid Interruption Working Capital Turn shareholders, through in full in September 2020. ++Improved ROIC effective execution of ++We met all our financial and market share targets in Ultra’s strategy 2020, with particularly strong operating margin, cash flow and ROIC performance. Ultra Annual Report 16 and Accounts 2020
WE ARE Brilliant thinkers The Ultra Way
The Ultra Way is about creating cultural change We believe that by aligning all our people behind to empower our people at every level of our the idea of making a lot of small improvement organisation. Changing the way we think and work steps we can deliver Ultra’s 2024 goals and more. to keep improving the way we do things – so that, every day, we become better than we were the How the Ultra Way will support the delivery day before. of ONE Ultra: ++Involve everyone in making Ultra better In 2020 we introduced the Ultra Way to our ++Build capability to make things better leadership team. Across 2021 we will continue to ++Provide tools to our people to enable strengthen a culture of continuous improvement them to deliver change in Ultra. ++Align the organisation to Ultra’s goals
ACCELERATING CULTURAL CHANGE
Continuous improvement frees up resources...
One organisation, clear Increased flexibility and agility purpose and common values Turbo-charged speed and A TEAM OF Aligned, collaborating, sharing strength of decision-making NETWORKED for the best Group outcomes TEAMS Rigorous execution Process focused
...boosting innovation, accelerating growth, improving delivery and driving exceptional value creation Ultra Annual Report Strategic report Governance Financial statements and Accounts 2020 17
WE ARE Breaking boundaries How the Ultra Way helped Sonar Systems push past what they thought was possible
Earlier this year, the team at Sonar Systems in deliverables were met. But Roberta believes there Halifax, Canada needed to meet a target of was an even more important outcome: “They consistent output of 40 units a day on a new line of didn’t think they could do it, they said we were sonobuoys – all while ensuring that the production nuts! And I think there is still a bit of disbelief in of other products didn’t suffer. the team at what we’ve achieved, they are so proud. To me that might be the biggest “It was a big goal to go from 0 to 40 units a day, accomplishment – belief and faith in themselves, while maintaining three other lines. Definitely a and the system. It has shown us that, with this, challenge, but one that we graciously accepted.” and if we work together, we can achieve says Roberta Rose, Continuous Improvement incredible things.” Leader at Sonar Systems. That challenge seemed to boil down to one concern - capacity. Ahead of Following their success, the Sonobuoy team are their planned Sprint/Kaizen event in September, taking Continuous Improvement to heart. “We Roberta was already confident that Continuous are already talking about stretching ourselves Improvement – powered by the Ultra Way – was further”, Roberta explains. “We hadn’t initially key to Ultra’s future. “It is about empowering considered pushing past 40 a day. That to me is people, no matter their role or job title, to exceed what the Ultra Way is all about. It is incremental and excel, and to do it together.” step changes and using Continuous She describes the operators at Sonar Systems as Improvement as a methodology.” This excitement the ‘surgeons on the floor’. “We are the support seems to extend to the wider changes happening staff there to ensure they can get the job done.” across Ultra: “It is an opportunity for everyone who has an idea or an input to share it, to grasp By the November deadline, the results of the hold of the problem and make it happen. We’re Sprint spoke for themselves. The team was able moving away from a culture of Business Units to improve the efficiency of the new work centres mostly working on their own. People here are in a matter of weeks, and 40 units a day of the new always talking about how great it is to be able sonobuoy were being delivered consistently. All key to reach out and network, to collaborate.” Ultra Annual Report 18 and Accounts 2020
Chief Executive’s report Delivering for our stakeholders
Through the extraordinary efforts of the whole Ultra team, we made good strategic progress and achieved another year of strong organic growth. We also delivered or exceeded most of our stakeholder objectives. These would have been excellent outcomes in any year, but against a background of pandemic-driven disruption and turmoil, it was an exceptional performance. Simon Pryce Chief Executive
This growth was partly offset by Covid-19-driven transactional FX and good sales mix in our Financial summary declines in Critical Detection & Control of 7.9%, Forensics business. Statutory operating profit in Ultra made good strategic progress during the with commercial aerospace orders down by Critical Detection & Control declined by 4.8%, and year, winning new positions on key development nearly 20% and weak industrial sensor sales in statutory operating margin increased to 13.2% and production programmes. These include a our Energy business. We did however see (2019: 12.7%). $145m 10-year indefinite-delivery/indefinite- resilient demand for forensic-related support quantity (IDIQ) for a new application of our next- and maintenance services and strong demand Overall, statutory operating margin was 12.4% generation ORION radios for the US Navy, a in military aerospace, particularly on the F-35 (2019: 11.4%). The group underlying operating $42m low-rate initial production contract for and Typhoon programmes. margin of 14.7% was better than we expected. As Next Generation Surface Search Radar (NGSSR), planned, we increased transformation investment a $24m Extended Range Directional Frequency Group statutory operating profit increased by by over £5m to £8m and increased our investment Analysis and Recording (ER-DIFAR) sonobuoy 12.8% to £106.3m. Group underlying operating in internal research and development organically development contract (our first outside the profit increased 6.7% to £126.1m (2019: £118.2m). by £2.8m to 3.7% of sales (2019: 3.6%). The cost ERAPSCO joint venture), a new contract with the increases in transformation and R&D were partly In Maritime, underlying operating profit grew United States National Guard Bureau for Joint offset by lower than expected indirect costs due organically by 12.9%. Underlying operating Interface Control Cell Extended Trainer solutions to Covid-19-related changes to travel and margins expanded slightly to 15.0% (2019: 14.9%), and a development and production award for marketing spending. These costs are expected with the tailwind from the non-recurrence of last NIXIE torpedo countermeasures, potentially to normalise during 2021. year’s contract losses of £8.8m offset by increased worth over $250m. investment in R&D and transformation, as well as Underlying profit before tax (PBT) increased by Defence spending in our core ‘five-eyes’ markets some supply chain and engineering disruption. 8.7% to £114.5m. We made a net gain on the remained robust and Ultra continued to Statutory operating profit in Maritime grew by disposal of two small non-core businesses, partly outperform, delivering 5.9% organic growth in 27.3%, and statutory operating margin increased offset by a legacy provision relating to one of the our order book. This included new contract wins to 14.3% (2019: 12.4%). businesses sold. Statutory PBT increased by 14% and orders under IDIQs on existing platforms to £103.7m, reflecting the underlying performance Underlying operating profit in Intelligence & such as a $31m order from the US Marines and as well as decreased amortisation charges. Communications grew by 6.7% organically, $27m from the US Army for our next-generation Underlying earnings per share (EPS) increased by reflecting increased sales in our Communications ORION radios, $162.8m of sonobuoy orders, and 9.3% to 130.6p (2019: 119.5p), reflecting the and C2I Operating Business Units and good a $45m MK54 torpedo array order. We exited the increase in underlying profit and a slight reduction operational improvements, particularly in year with another record order book of £1.1bn in the underlying tax rate. As a result, statutory Specialist RF. Underlying margins declined slightly and entered 2021 with strong order cover of 71% EPS increased 12.3% to 118.0p. to 13.9%, with improved productivity in several (2020: 71%). Order intake in Q1 2021 continues businesses, offset by increased investment in Statutory cash generated by operations increased to be strong, including the annual US sonobuoy transformation and R&D. Statutory operating to £142.6m (2019: £114.9m) and underlying award worth $80m to Ultra at the beginning profit in Intelligence & Communications grew by operating cash conversion was excellent at 92% of March. 18.5%, and statutory operating margin increased (2019: 73%). This was partially due to the Revenue grew by 4.2% in the year and 5.2% to 9.8% (2019: 8.9%). increasing order book, which led to customer organically. Maritime grew organically by 12.3% advances. In addition, collection of receivables was Underlying operating profit declined organically with strong demand for radar and sonar products, strong, unbilled receivables decreased and capital by 4.0% in our Critical Detection & Control due to including sonobuoys. Intelligence & expenditure was lower than planned due to our the previously mentioned Covid-19 impact on Communications revenue grew organically by new enterprise resource planning (ERP) strategy. sales. Underlying operating margins in this 8.6%, driven by sales of ORION radios and Air Business Unit however, grew to 15.0% (2019: Defence System Integrator (ADSI) systems. 14.4%), reflecting good cost control, favourable
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Transformation progress GROW During 2020 we moved firmly into the execution phase of Ultra’s FIX transformation, with good progress throughout the year across FOCUS all workstreams in our Focus; Fix; Grow change programme:
WORKSTREAM GOALS PROGRESS IN 2020
Operating ++Improved customer alignment Our new strategy was launched at the beginning of 2020 and this now guides all prioritisation Model ++Better functional support and resource allocation decisions. ++Relevant data, improved decision- The operating model design work to best support strategy execution was completed during the making, disciplined allocation of year. This included a new organisational structure, launched on 1 January 2021, completing our scarce resources migration from an aggregation of individual site-based businesses to a collaborative Group. We revised and relaunched delegated authorities and empowerment guidelines to improve the speed and quality of decision-making, while improving visibility and oversight. We introduced and enhanced a suite of standard operational metrics to better focus on actions and outcomes, and to better measure and monitor progress against our stakeholder goals. We also introduced a process for aligning individual and corporate objectives across the organisation, no longer just based on outcomes but also on how they are achieved, with behaviours measured against our ASPIRE values.
Site ++Improved and optimised We made good progress in optimising our footprint, closing a production site in Rochester, Excellence working environment New York, and beginning plant closures in Wake Forest, North Carolina and one of our facilities ++Increased sustainability at Greenford in the UK. We also approved plans to invest in two of our existing sites in Canada ++Better working practices in 2021 to support future growth. We introduced Group-wide changes in working practices to create greater agility and flexibility, while improving footprint utilisation, and ultimately efficiency, cost and our impact on the environment. All sites have been updated to reflect the Group re-branding, and the launch of our vision, mission, and values. We have also invested in shop floor layout improvements, partly in response to the pandemic but also to upgrade and improve the working environment.
Operational ++Improved utilisation, efficiency, We made excellent progress on projects focused on improving our HR, finance, IT, project and Functional productivity and delivery management and sales processes. Excellence ++Better collaboration to improve We have reviewed our marketing and sales processes and identified material opportunities customer outcomes to improve through better use of the Group’s extensive customer knowledge. We also further ++Global standards where there enhanced and improved risk assessment and management in our bid processes. is a benefit from having them During the year, we piloted a standardised customer feedback process to get better, ++Improved business partnering independent, and more immediate information on customer needs and support. and decision support We completed the redesign and standardisation of our HR processes across the Group during the year. We selected a new Global human resource information system (HRIS) to be implemented across the Group, which will go live in Q2 2021. We made good progress expanding and standardising our chart of accounts and replacing our financial consolidation system. This will enhance our data quality and fidelity, and improve control and performance management. We are also improving several local finance administrative processes in advance of developing standard finance processes in 2021.
Procurement ++More reliable supply chain A Group Head of Procurement was appointed and is creating a centralised procurement ++Better scale benefits function, responsible for standardising procurement processes and practices and key ++Transparent data and standard category management. procurement processes In parallel, we have focused on aggregating demand in a small number of key categories to ++Better supplier collaboration improve supplier collaboration and management as well as achieving economies of scale in 2021. and management Our internal capability to build high complexity, low volume printed circuit boards is also being enhanced to optimise design for manufacture and supply chain risk management.
Continued overleaf
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Chief Executive’s report continued
Transformation: on track continued
WORKSTREAM GOALS PROGRESS IN 2020
ONE Ultra ++Investing in people Our new common vision, mission and values were agreed, launched and embedded in 2020. Culture ++Innovation A leadership capability assessment was also completed. Assessment tools, performance ++Working environment management processes and remuneration structures have now been aligned to our ONE Ultra strategy and values. ++Continuous improvement Leadership training programmes commenced in 2020 to support our new ONE Ultra behaviours. We were particularly pleased with the result of our all-employee engagement score, which increased to 75.5%. We were able to use feedback from this engagement survey and, as a response to the pandemic, have introduced new ways of working to support more flexible and agile working across Ultra. The new organisational structure has also created opportunities for us to enhance our bench strength and promote our best people. By the end of 2020, nearly 40% of Ultra’s top talent were new or new in role. One in three of this group are female, and women now make up over 25% of Ultra’s top management.
Technology ++Improved collaboration New foundational IT infrastructure was selected in 2020, and is currently being implemented Enablement ++More efficient IT infrastructure globally. These technologies support data standardisation initiatives and the widespread ++Standard processes supported process improvements taking place across the Group. This will enable more effective by standard applications information exchange and collaborative working. A Group Chief Technology Officer was appointed during the year to monitor technology trends, improve efficiency, and remove duplication from the Group’s development efforts. We are already seeing better alignment of our internal R&D investments with our customers’ future needs.
Ultra’s underlying profit growth, the amortisation We also provided immediate and much needed technology investment, expanding the areas in of intangibles and low capital intensity meant that support to our local communities most impacted which we can provide effective customer ROIC increased to 20.0% in 2020 (2019: 17.8%). by the pandemic through our ONE Ultra Covid-19 solutions. Our ONE Ultra transformation fund. To date we have donated over $200,000 to programme is having a positive impact on both Covid-19 our local communities across the world. growth opportunities and operational efficiency, Ultra’s flexibility and performance through the and with strong 2020 delivery, we are confident pandemic demonstrates the strength of our Summary & outlook enough to accelerate several of our business model, and the exceptional commitment 2020 was a year that demonstrated the underlying transformation actions in 2021. This should see and resilience of our people in addressing strength of Ultra and the capabilities and us begin to realise year-on-year benefits in 2022, numerous customer, production, supply chain dedication of our outstanding people. a year ahead of plan. and other issues to continue to deliver for all our This excellent performance gives us further stakeholders. While most facilities experienced Through the extraordinary efforts of the whole of the Ultra team, we made good strategic progress confidence in Ultra’s exciting potential and some disruption, all remained open and our ability to deliver exceptional value for all productive throughout the year. and achieved our third consecutive year of strong organic growth. We made good progress on our stakeholders over the longer term. We have not sought to benefit from any material ONE Ultra transformation and, as a result, we local or national Covid-19 stimulus (such as delivered or exceeded most of our stakeholder furlough or tax deferral) and, although we objectives. These would have been excellent continue to monitor and adapt to the changing outcomes in any year, but against a background of situation in all our markets, we do not anticipate pandemic-driven disruption and turmoil, it was an doing so. exceptional performance. We enter 2021 with a record order book giving us strong visibility and we are very well positioned in key growth areas, and to support customers’ evolving priorities. We continue to increase our Ultra Annual Report Strategic report Governance Financial statements and Accounts 2020 21
WE ARE Dedicated
Ultra heroes
Our first priority during the pandemic has been to keep our people as safe and healthy as possible while continuing to deliver for our other stakeholders. During this unprecedented and Bonny Stairs brought in her own Our Ultra Forensic Technology At Ultra Naval Systems in the USA, intensely challenging year, many sewing machine from home to sew Strategic Business Unit (SBU) employees decided to help our of our colleagues have been on face masks from leftover material used personal time and money to communities by using surplus 3D the front-line responding to the from a local company in Halifax, produce and distribute 3D printed printer capacity to manufacture pandemic and have demonstrated Nova Scotia, for the production staff protective face shield frames for respirators and face shields. exceptional resilience, great spirit and people in the office at Ultra front-line medical workers. We Between March and May 2020, 650 and care for one another, our Sonar Systems. We can’t thank would like to thank Paul Murphy, respirators and 120 face shields and customers and our communities. Bonny enough for the hard work, Firearm Examiner at our Largo, masks had been printed, assembled, time and effort she put in, Florida office, and Bruno Sylvain, and delivered to front-line workers in As a result of their exceptional so everyone feels safe and Senior Software Developer at our desperate need of critical PPE. efforts, apart from a day or two stays healthy. Montreal office in Canada. here and there, all facilities remained open and productive throughout the year, and there was no significant disruption to product Ventilator Challenge UK or programme delivery. We’d like to thank our ‘Ultra Heroes’ Over the course of Spring and for everything they’ve done and how Summer 2020, our team of they’ve responded to the challenge dedicated employees helped of Covid-19 while continuing to the Consortium with: pursue our ONE Ultra ++Technical solutions, providing transformation agenda. We’ve had concessions and supporting data over 130 Ultra Heroes who have Ultra C2I’s Link-16 Alaska (LAK) Field ++Performing test coverage analysis been recognised by their colleagues Installation Team completed a major We are proud to have assisted the and suggesting process over the course of 2020. Here are retrofit of the deployed systems in UK Government with its “Ventilator improvements just a few of these. Alaska during the pandemic. The team addressed unique challenges Challenge UK” (VCUK), helping to ++Setting up build lines for the We couldn’t be prouder of every one and conditions throughout their produce as many ventilators as manufacture, testing and of our people during 2020 who have time due to Covid-19 restrictions, possible to support the NHS in programming of key Printed kept Ultra delivering for all our such as difficulties with treating people impacted by Circuit Board assembly stakeholders. transportation, and changes in Covid-19. VCUK saw numerous ++Providing support and guidance shifts and schedules. employees come together in difficult in best practice for configuration circumstances from across our control and compliance of complex The team was required to upgrade businesses in the UK. We had only processes and supply chains. the final eight LAK sites located in one objective in mind: to find quick some of the most remote locations and effective solutions to any issues It was a great example of ONE Ultra in Alaska – accessible only by charter that arise daily. working tirelessly together as a aircraft. Normally, this would have single team for a common cause: been an eight-week programme but, delivering solutions to complex in order to meet critical timelines, and ever-evolving problems. the team was asked – and agreed – to do this in four weeks. Despite Thank you to all our teams involved! all the challenges and changing In a world where connectivity is requirements, and because of their essential, we would also like to thank dedication, ingenuity, and our global IT teams, who have been endurance, the team completed working around the clock to keep the installations one day ahead us all connected in a new virtual of schedule. environment. Ultra Annual Report 22 and Accounts 2020
Working with our stakeholders and s172
In accordance with the reporting requirements of the UK Corporate Governance Code 2018 and the Employees Customers Companies (Miscellaneous Reporting) Regulations 2018 for a separately identifiable section 172 (s172) statement, this section shows how the 2024 goal: Create a dynamic, inclusive and 2024 goal: To partner with customers, delivering Directors have performed their duty under s172 inspiring work environment that attracts, develops innovative solutions that create ‘win–win’ of the Companies Act 2006 to promote the and retains the best diverse talent pool. outcomes for all parties. success of the Company, having regard to the 2020 focus areas long-term consequences and the interests of all 2020 focus areas ++Building the talent pipeline Ultra’s stakeholders when making their decisions. ++Being the customers’ supplier of choice in our Details of how we have engaged with our ++Strengthening leadership and functional areas of strategic focus stakeholders, addressing our long-term goals capability ++Partnering to understand customer problems for each, are set out on pages 22 and 23. ++Compelling reward and recognition and priorities and creating valued solutions ++Succeed through diversity that the customer is prepared to pay for On pages 24 and 25 we set out the principal ++Create a winning culture ++Delivering on our commitments and decisions taken by the Board in 2020, show how exceeding customer expectations these contribute to the success of Ultra and ++Transform our business ++Being agile, flexible and responsive to describe how stakeholders were considered, Key 2021 measures customer needs as well as the likely consequences of those ++Continuously improving our engagement score decisions over the longer-term. ++Valuing creative investment in strategic ++Reducing voluntary turnover research and development to innovate in ++Conducting an increased number of Ultra Way support of customer needs Further information on how s172 has Sprints (continuous improvement events) per been applied by the Board can be found site, per month Key 2021 measures as follows: ++Launch of our new customer feedback tool How Ultra engages to monitor customer satisfaction The likely consequences of any decision ++UltraView engagement survey including action ++Labour productivity in the long term plan follow-up with all employees ++Cost of Poor Quality ONE Ultra strategy: pages 12-15 ++Engagement Pulse survey in between full survey ++On-Time Delivery improvement Transformation investment: pages 19-20 ++Employee feedback sessions with managers ++Product Vitality Index (the percentage of ++Leadership conferences (virtual in 2020) revenue driven by products developed in the The interests of the company’s employees ++Weekly newsletter and Ultranet sharing platform last five years) Supporting our people: pages 40-48 ++Monthly town hall meetings Workforce engagement: page 80 ++Leadership training programmes How Ultra engages ++Board and Executive Team site visits ++Group-wide multi-channel engagement around organisational design changes The need to foster the company’s business ++Ethics Committee site visits ++Ongoing customer relationship management relationships with suppliers, customers ++Strategic Business Unit roadshows to ensure our customers’ needs are met and others ++Ultra Way continuous improvement Sprints ++Central SBU engagement with key influencer ONE Ultra strategy: pages 14-15 Supporting our people pages 40-48 relationships Workforce engagement page 80 ++Piloted a standardised customer feedback The impact of the company’s operations process – to be rolled out in 2021 on the community and environment Board engagement ONE Ultra strategy pages 12-15 Direct Protecting our planet: pages 49-53 ++Our CEO and CFO held several townhall meetings with Q&A Board engagement The desirability of the company maintaining ++‘Ask the CEO’ emails Direct a reputation for high standards of business ++Daniel Shook and Ken Hunzeker met certain ++Our CEO engages directly with key customers conduct employees at a site visit to Herley, Lancaster, USA and returns feedback to the Board in his Board Transform our business: pages 45-46 ++Victoria Hull and Geeta Gopalan, engaged with reports Ethics Committee: page 75 50 of our women leaders as part of our Audit Committee report: pages 84-87 Indirect Strategies for Success programme ++Received customer feedback from Business presentations from SBU/OBU Leads The need to act fairly between members Indirect of the company ++Received and discussed collated feedback from ++Customers’ needs considered prior to manager and employee group sessions approval of new sales policy, standardised Stakeholder goals: pages 14-15 regarding our Code of Conduct and re-branded customer feedback and the Group technology Investor engagement: page 81 Speak Up platform roadmap, aimed to align Ultra’s internal R&D ++Received and discussed feedback reports and with customer future needs recommendations from transformation focus groups ++Received and discussed feedback from our independent Ethics Committee
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Suppliers Communities Investors
2024 goal: Develop Group-wide partners with 2024 goal: To conduct business in an ethical, safe 2024 goal: Deliver outstanding through-cycle like-minded values that provide best-value and sustainable way, acting as a positive force and value for shareholders, through effective execution solutions, technical innovation and support mutual making an active contribution to our communities. of Ultra’s strategy. success, fairness and respect. 2020 focus areas 2020 focus areas 2020 focus areas ++Aligning behind an Ultra-wide sustainability plan ++Clearly defining and communicating our ONE ++Taking a long-term and partnering approach to that is actioned, monitored, measured and Ultra strategy for outstanding value-creation supply chain development regularly reviewed ++Clarifying and delivering Ultra’s parenting ++Focusing on lowest total cost of supply (including ++Ensuring we are a positive force in all our local advantage opportunities quality, delivery and inventory) communities where we operate ++Taking understood and managed risk within ++Acting at all times in an ethical, safe and strategic guidelines to deliver growth above Key 2021 measures sustainable way in accordance with our target market ++Total cost of procurement (direct and indirect ASPIRE values ++Defining strategic key performance indicators procurement costs) reduced ++Encouraging and supporting our employees (KPIs) and setting/communicating targets to ++Late supplier deliveries reduced to contribute to community work and support monitor delivery ++Disciplined capital allocation, within a clear policy How Ultra engages Key 2021 measures that includes return hurdles, leverage levels and ++Ongoing supplier relationship management ++Reducing 2021 carbon emissions by 10% (2020 dividend policy through our procurement teams, to ensure our not a reliable base due to Covid-19) customers’ needs are met ++Improving our reporting of near-miss health and Key 2021 measures ++Creating a dialogue with our key suppliers – safety reports to increase four times so we have ++Improve order book and sales growth sharing our vision for procurement better data and information on areas we need to ++Improve ROIC transformation and listening to our suppliers’ improve. Importantly, this measure is not just for ++Improve working capital and inventory turns feedback on how we can work together for employees but also visitors, suppliers and mutual success contractors who are on Ultra sites How Ultra engages ++Taking a global view of strategic categories ++Results roadshows and investor meetings which allows us to collaborate with suppliers How Ultra engages with CEO, CFO and Investor Relations across businesses and countries creating bigger ++Community engagement on a wide-scale ++Annual General Meeting opportunities following the launch of our Covid-19 fund. This ++Investor calls and briefings resulted in the development of local community ONE Ultra strategy pages 12-15 support frameworks where we operate Our business model pages 26-27 ++Community activities, initiatives and donations Investor engagement page 81 Board engagement channelled via our Group CSR Committee – Direct with 17 members across all our businesses Board engagement and locations ++Reviewed supplier needs including payment Direct practices and working capital movements, ++Private and institutional investor meetings particularly in light of the pandemic and changes Strategic report page 21 organised with Directors as requested in customer advanced payments during the year Giving back page 53 ++Investor presentations by the Chief Executive Indirect Board engagement Officer and Chief Financial Officer throughout ++Received a presentation on the procurement Indirect the year transformation business case that identifies our ++Received a presentation from our CSR Indirect Group-wide approach to category management Committee Chair on the Company’s CSR ++Public webcasts and investor materials on new and supplier partnerships initiatives and developments in 2020 prior Group website are now clearer and easier to find to approving Ultra’s CSR policy and strategy, ++Considered the needs of our investors when including 2021 objectives and initiatives reviewing capital allocation and our dividend ++Received feedback reports on how the policy over the course of the year, particularly Company’s Covid-19 fund had helped our in light of the global pandemic communities ++Investor feedback around CSR themes and disclosure was presented and discussed
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Working with our stakeholders continued
Principal Board decisions in 2020
The Chair, in conjunction with the Company Secretary, sets the agenda for each Board meeting to ensure that the requirements of section 172 of the Companies Act 2006 are considered and met through a combination of the following: ++Board papers ensure that longer-term Continuity of operations throughout consequences and stakeholder considerations the Covid-19 pandemic are addressed where relevant. ++Consistent approach to minute taking when Long-term implications section 172 factors are being considered. Stakeholder considerations As a critical supplier, the Board was mindful of All our facilities were able to continue operating ++Regular review of progress against our the fact that, while our operations need to effectively as a result of our Covid-19 actions with stakeholder goals, which are set out on continue to deliver mission-critical systems for minimal impact on delivery of our customers’ pages 14 and 15. our customers, looking after the health and solutions. Our employees were able to continue well-being of our people is always our first working in Covid-19 safe environments, or from priority. A special Board meeting was called to home, with no furlough or job losses as a result discuss operations, including continuity planning of Covid-19. A global home-working policy was and scenario analysis as well as the potential created and approved, which aims to allow mitigating actions that could be taken to reduce office-based employees greater flexibility in how the impact of the pandemic on the business. In they work post-pandemic. Whilst accelerated by assessing the potential scenarios and mitigating the pandemic, this also responded to feedback actions, the Board considered the potential from our employee engagement survey. impact on all relevant stakeholder groups, Additional security measures and technologies including the health and safety implications for were deployed to further enhance the security relevant employees of keeping the Group’s of our networks and protect our employees’ and critical facilities open and operating. customers’ information. The Board also considered whether to pay the Our continued operations ensured good cash previously proposed final dividend for 2019 and flow and the continuation of good supplier concluded that until the financial impact of the relationships through our review of payment pandemic was fully understood it would be practices and working capital movements in prudent to postpone it. This resulted in the our capital allocation decision-making. withdrawal of the Board’s recommendation of a final 2019 dividend of 39.2p per share from the The intended value of dividends to investors was 2020 Annual General Meeting. However, once maintained, although delayed, resulting in the limited impact of the pandemic became investors receiving the returns expected clearer, mindful of the interests of its from Ultra. stakeholders, including shareholders, the Board was comfortable to declare an interim 2020 dividend of 15.4p per share and an additional interim dividend of 39.2p per share (equivalent to the initially proposed final 2019 dividend). A $220,000 Covid-19 fund to support our local communities was also provided. Supply chain risks were also reviewed as a result of Covid-19 and Brexit, considering the financial health of suppliers and their ability to continue supporting Ultra in the longer-term. The vast majority of our suppliers were able to meet our supply demands, although there was marginal impact within the supply chain in some areas.
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Organisational design Transformation
Stakeholder considerations Long-term implications Stakeholder considerations The Board played an active role in reviewing All of our HR process improvements agreed The Board reviewed our transformation and monitoring progress on Ultra’s HR strategy by the Board contribute to Ultra’s goal to progress, including performance against 2020 (see page 40) including contributing to the create a dynamic, inclusive and inspiring work and 2024 goals, at each Board meeting and at organisational design changes and the environment that attracts, develops and retains the Board strategy day in July 2020. development of leadership succession the best diverse talent pool. The strategy will plans as the Group refocused to ‘five-eyes’ enhance Ultra’s employee value proposition The Board used data from the transformation defence markets. and, in turn, will benefit our employees and will feedback sessions to inform decision-making enable us to better attract and retain the talent about future projects and spend as part of the The Board also approved and supported that we need to enable us to achieve our budgeting process. Feedback relating to the appointment of a Head of Diversity and strategic objectives over the long term. employee workloads led to prioritisation of Inclusion (D&I) to lead Group D&I initiatives. certain projects and de-prioritisation of others. The new organisational design is a fundamental In addition, the Board put a process in place to Leadership training was launched for new part of enabling our ONE Ultra vision and will monitor the quantity of change happening at teams post the organisational design changes allow much better cross-business collaboration any one time and the impact it would have on to ensure all Ultra’s leaders had the skills and and a more joined-up approach to customers, different functional teams. demonstrated the behaviours needed to ultimately delivering value for our investors. support our ONE Ultra strategy and our The Board also agreed that Ultra should ASPIRE values. invest in new IT infrastructure to support communications and collaboration. Consideration was given to site moves in line with our site excellence transformation workstream, Sustainability plan seeking to minimise redundancies and offering relocation support. The Board was mindful of the interests of employees when considering site moves and how to cause the least disruption to staff. As a result of Ultra’s already large site Stakeholder considerations stakeholders are better informed of our presence, the Board believes there will be The Board recognises the importance of sustainability activities and initiatives, and minimal impact for other stakeholders except minimising the impact of the Company’s enable us to provide enhanced reporting on increased efficiency for customers. operations on the communities in which we progress against ESG/CSR objectives on an operate and the environment. As such, the annual basis. Customer feedback was used to match their Board approved Ultra’s sustainability plan (see requirements against the Group technology page 38), including goals for 2021 and 2024 Long-term implications roadmap, which was presented to the Board, across three key pillars: The Board are mindful that Ultra’s CSR to ensure we are investing in technologies that will fulfil our customers’ future needs, + Supporting our people progress is a key part of our ONE Ultra strategy to deliver value for all our stakeholders. ensuring these meet their own sustainability + Protecting our planet commitments, while generating value for Ultra. Through our sustainability plan, described + Giving back further on pages 38-53, employees can help to Long term-implications The Board also supported the CSR deliver value within the communities in which The main purpose of our transformation Committee’s approach to enhanced they live and work in over the long term programme is to position Ultra to enable Environmental, Social and Governance (ESG) through Ultra’s Giving Back framework. it to deliver its ONE Ultra goals and create reporting goals to ensure we communicate Our environmental footprint goals will also long-term value for all our stakeholders. better with our stakeholders regarding this help us to protect our local and global See pages 12-15 for more detail. area. As a result, we will be publishing a new communities. Sustainability Report to ensure our Ultra Annual Report 26 and Accounts 2020
Our business model How we create value for our stakeholders
What we do Our purpose We are a trusted partner in the key elements Our Company purpose to ‘Innovate today for a of mission-critical & intelligent systems. safer tomorrow’ lies at the heart of Ultra’s value proposition and everything we do. Innovation is what We design high-integrity sensors that operate in enables us to develop outstanding solutions to the harsh environments to detect discrete data points complex problems our customers share with us, in a sea of noise. Our cutting-edge processing and deliver the technologies that help create a capabilities will then distil these data points into safer tomorrow. We deliver this purpose through relevant, often mission-critical parcels of information. innovation in our technologies and our openness We use secure, encrypted forms of proprietary to searching for new ways to deliver outstanding communication to direct the parcels of information solutions to our customers’ most complex problems between the data source to users at central locations in defence, security, critical detection and control and operators at the tactical edge where our suite of environments. It’s by providing them with the insight, competencies will help identify the most appropriate technology and services they need to perform at response to deploy. their best that we help them make the world a safer place, tackling some of the biggest challenges the world is facing.
Design
Detect Distil Direct Deploy
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Who we work with What makes us different We work with the world’s major prime contractors ++ An agile player in growing markets with and directly with the US DoD and UK MoD. opportunities for share gain Direct defence sales to the US DoD and UK MoD ++ Sustainable technology and cost advantage accounted for 30% of our revenue in 2020. ++ We work in the priority growth areas of defence spend Indirect sales to the DoD and MoD accounted for ++ Capabilities to address areas of future an additional 26%. We have high visibility of future customer focus: revenues with 71% opening order cover for 2021 – Maritime, near-peer threats, particularly ASW and 59% of our current year revenue generated – Multi-domain, real-time, on-demand, secure by over-time contracts. Typically, such contracts information delivery in a contested environment – Delivering greater functionality and capability will progress through a development stage, then in a continually reducing size, weight and low-rate initial production, sometimes followed power envelope by full-rate production and aftermarket sales. – Leading software, data processing and algorithm capability ++Robust business model with good visibility from long-term contracts and a lag to US defence outlays ++Asset-light and well diversified
Where we operate Our value proposition ++‘Five-eyes’ defence (USA, UK, Canada, Ultra’s strategy and goals are based around our Australia and New Zealand) in maritime, five stakeholder groups: communications and intelligence domains ++Other defence markets where we can apply Employees modular solutions ++Other selected, highly regulated and harsh Customers environment detection and control markets Suppliers Communities Investors
For each group Ultra has a value-creation goal and yearly targets to align the organisation behind our multi-stakeholder value-generation goals.
Working with our stakeholders pages 22-25
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Key performance indicators How we measure our success
++We are actively overseeing performance of our ++Each Strategic Business Unit reports a monthly Organic and underlying measures are defined on Operating Business Units, with improving balanced scorecard to the Executive Team for pages 163 and 164. See note 2 for reconciliations operational oversight driving operational review. These include KPIs against our 2024 to equivalent statutory measures. performance. goals, aimed at improving performance for ++Below are the KPIs we will focus on in 2021 to employees, customers, suppliers, communities support our long-term goals. This year we have and investors. added an additional Environmental KPI to reduce ++Our first resource allocation priority is re- 2021 emissions. This helps us achieve our 2024 investment into innovation through technology, community goal of conducting our business in a people and capabilities to ensure we meet our more sustainable way. purpose of innovating for a safer tomorrow.
FINANCIAL
KPI What is it and how are we doing? Associated risks Relevance to Executive Associated (Principal risks in bold) Remuneration stakeholder goal
Organic Organic order book growth compared with the prior year Bid and Programme Strategic objectives Investors order book was +5.9% (2019: +10.7%). Contract Risk Risk criteria growth 20 5.9% Geopolitical Defence Sector Deliver outstanding, 19 10.7% Risk Cycle Risk through-cycle value for 18 5.2% shareholders through effective 17 16.8% execution of Ultra’s strategy. 16 0.4%
Organic Organic revenue growth compared with the prior year was Defence sector Delivering Long Term Investors revenue +5.2% (2019: +6.8%). cycle risk Change Incentive Plan growth criteria 20 5.2% Geopolitical Business Deliver outstanding, 19 6.8% Risk Interruption through-cycle value for 18 2.2% shareholders through effective 17 -3.3% execution of Ultra’s strategy. 16 -4.1%
Through- Underlying operating cash conversion is a simple yet reliable Delivering Pensions Average Working Investors cycle cash measure of cash generation, which represents the major Change Capital Turn in conversion element of the Group’s short-term incentive bonus scheme. annual bonus Governance, Business criteria Deliver outstanding, 20 92% Compliance Interruption through-cycle value for 19 73% & Controls shareholders through effective 18 79% execution of Ultra’s strategy. 17 97% 16 92%
ROIC A revised and simplified ROIC measure was established in Bid and Delivering Long Term Investors 2019. This is calculated as underlying operating profit as a Contract Risk Change Incentive Plan percentage of invested capital (average of opening and criteria closing balance sheets). Invested capital is defined as net Programme Business Deliver outstanding, assets of the Group, excluding net debt and lease liability, Risk Interruption through-cycle value for shareholders through effective pension obligations, tax and derivatives. This allows ROIC to Governance, execution of Ultra’s strategy. be calculated on the operating assets of the business within Compliance the control of management. & Controls
20 20.0% 19 17.8% 18 16.2%
Organic Organic underlying operating growth compared with the Bid and Delivering Long Term Investors underlying prior year was +6.2% (2019: +2.9%). Contract Risk Change Incentive Plan and annual bonus operating 20 6.2% Programme Business criteria Deliver outstanding, profit 19 2.9% Risk Interruption through-cycle value for * growth 18 -4.3% shareholders through effective Governance, 17 execution of Ultra’s strategy. -7.2% Compliance 16 0.2% & Controls
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OPERATIONAL
KPI What is it and how are we doing? Associated risks Relevance to Associated stakeholder goal (Principal risks in bold) Executive Remuneration
Employee Our overall Engagement Score achieved in our global Delivering Strategic objectives Employees engagement employee engagement survey Change criteria survey 20 75.5% Talent Retention Create a dynamic, inclusive and inspiring work 19 70.0% & Recruitment environment that attracts, develops and retains the best diverse talent pool. Health, Safety & Environment
On time Percentage of production contracts delivered on time from Bid and Strategic objectives Customers delivery the Group. Contract Risk criteria 20 82.8% Programme Partner with customers as preferred suppliers 19 76.2% Risk delivering innovative solutions that create ‘win–win’ outcomes for all parties. Business Interruption
Health The number of reportable accidents per 1,000 employees. Governance, Strategic objectives Communities Employees Compliance criteria and safety 20 0.5% & Controls 19 0.7% To conduct business in Create a dynamic, 18 0.6% Health, Safety an ethical, safe and inclusive and inspiring & Environment sustainable way, acting as work environment that a positive force and making attracts, develops and an active contribution to retains the best diverse our communities. talent pool.
Internal Previously shown as a percentage of sales, although Security and Strategic objectives Customers R&D* changed to absolute amount invested in internal R&D Cyber Risk criteria to better reflect growth. Talent Retention Partner with customers as preferred suppliers 20 £31.8m & Recruitment delivering innovative solutions that create ‘win–win’ 19 £29.6m outcomes for all parties. Product 18 £28.1m Risk 17 £29.9m 16 £34.1m
Market Market share of our addressable markets. Our core focus is Bid and Strategic objectives Customers share on the Maritime and Intelligence & Communications markets. Contract Risk criteria
Our addressable market share (measured using revenue in Product Partner with customers as preferred suppliers the year) in Maritime is 30% (2019: 21%) and in Intelligence & Risk delivering innovative solutions that create ‘win–win’ Communications 7% (2019: 8%), in Critical Detection & outcomes for all parties. Control our Market Share was 13% (2019: not measured) Talent Retention & Recruitment
Reducing Reducing Scope 1 to 3 greenhouse gas (GHG) emissions Governance, Strategic objectives Communities emissions relative to 2019 baseline (Scope 1 and 2 only) for tCO2e/£m. Compliance criteria & Controls 20 15.60 To conduct business in an ethical, safe and 19 18.19 Health, Safety sustainable way, acting as a positive force and & Environment making an active contribution to our communities.
* This measure will be removed in 2021 and replaced with a solution vitality index measure to ensure we are investing in the right areas at the right times
Balanced Reward 1. Fixed pay 2. Annual bonus 3. Long-Term Incentive Plan 4. Shareholding targets Ultra’s Directors’ Base salary levels are reviewed Annual bonus performance The LTIP performance Executive Directors are remuneration policy is annually by the Remuneration measures include: measures are aligned to required to build and maintain a shareholding in the Company designed to encourage Committee, taking into account ++Profit (40%) our strategic objective Company performance, ++Average Working Capital performance metrics over with a value of two times salary. delivery of the Group’s ONE individual performance, levels Turn (45%) a three-year performance This encourages further Ultra strategy and creation of increase for the broader ++Strategic objectives (15%) period. Vested LTIP awards alignment with shareholders. of value for all our population and market pay The strategic objectives include are subject to malus and stakeholders in a conditions. a range of specific, measurable clawback. The four measures sustainable way, aligned to targets aligned with our are equally weighted to provide our purpose of innovating stakeholder groups that focus a balance between being agile for a safer tomorrow. The on delivering business results, and having a longer-term focus. main elements of the improving organisational The LTIP measures are: remuneration policy are: health, creating efficiencies, ++Total Shareholder Return driving strategic growth, ++Return on invested capital and leadership. ++Organic Underlying Operating Profit growth ++Organic Revenue growth Ultra Annual Report 30 and Accounts 2020
Our target markets
Maritime Five-year expected market CAGR: 2–4% Market trends Heightened levels of global submarine activity are driving demand growth in both ASW systems and broader underwater systems infrastructure. Additionally, ‘five-eyes’ customers have announced a number of naval renewal and recapitalisation programmes, including enlarging the US fleet, introducing the Type 32 frigate into the UK Royal Navy and the acquisition of up to 15 new vessels in Canada as part of the Canadian Surface Combatant programme. These, and Much of our business serves our core target We therefore remain confident that budgetary other similar programmes, will continue to drive market of ‘five-eyes’ defence, with specific allocations in our areas of strategic focus will demand for ASW capabilities, sonar systems and focus on the Maritime (multi-mission) and continue to trend upwards as a proportion of sub-systems, signature management and power C4ISR/EW* (multi-domain) sub-segments. overall spend. systems and surface radar technologies for the The key drivers for these focus areas are, rest of this decade. ultimately, the defence budgetary Defence trends environments in the ‘five-eyes’ nations of The pace of innovation driven by technological Strategy developments the USA, UK, Canada, Australia and New advancement and near-peer adversaries’ Ultra continues to win important positions in these Zealand, overlaid by threat-specific funding increasing sophistication and development growing markets, with notable recent successes allocations and the ability of other allied of capabilities continues to revolutionise the including surface-ship ASW aboard the three nations to benefit from the technologies battlespace. The ascendance of new strategies variants of the UK Global Combat Ship: the UK RN and capabilities borne by ‘five-eyes’ and the overriding need to accelerate ‘detect to Type 26, the Canadian Surface Combatant, and customers. Most of the balance of our deploy’ are all impacting procurement trends, the Australian Hunter Class (SEA5000), with Ultra business supports nuclear power platform upgrade needs and future supporting each individual nation’s unique generation, military and civil aerospace, architectures. Battlespace architectures of the requirements. Complementing the ASW and law enforcement markets worldwide. future will incorporate not only next-generation capabilities of these vessels, Ultra has also mission technology but platforms, often significantly expanded our surface ship self- unmanned, that will alter dynamics across defence offerings with the multi-year award of Defence budgets the battlespace. the US–based towed torpedo countermeasure The outlook for defence budgets in our core system, NIXIE. This is complementary to our geographical end markets remains robust in Ultra’s technology and capabilities in the existing UK-based S2170 torpedo detection the short to medium term, with good near-term maritime domain, and multi-domain C4ISAR-EW system and our family of expendable torpedo budgetary visibility, particularly in the USA remain uniquely well positioned to provide countermeasures for both the ‘five-eyes’ and and UK, underpinned in the medium term mission-critical solutions, both on existing and international markets. by heightened threat levels from near-peer next-generation platforms across a diverse In addition to these successes in our domestic adversaries, ongoing counter-terror activities threat spectrum that help keep personnel out markets, Ultra is continuing to develop innovative and the requirement for substantial of harm’s way. Ultra is also accelerating its capabilities in support of maritime missions for recapitalisations in some capability areas. investment in data aggregation, transport, autonomy and multi-domain intelligence, which unmanned platforms, including in the application While the effects of the change in administration will be vital in providing solutions for customers of artificial intelligence and machine learning for in the USA are yet to be fully understood, and who are increasingly focused on combating and greater automation of functions such as sonar the fiscal impact of the Covid-19 pandemic has countering near-peer and asymmetric threats, and radar signal detection and automation of not yet been quantified, we do not expect either doing more with less and accelerating detect winching operations. Additionally, Ultra is to have a material impact on defence spending to deploy. investing in innovations for sub-systems that will in the medium term. Further, the pace of counter near-peer threats and advanced mission investment and technological advancement by * C4ISR/EW: Command, Control, Communications, Computers technology equipment that will have to operate in (C4) Intelligence, Surveillance and Reconnaissance (ISR)/ near-peer adversaries has altered the Electronic Warfare (EW) increasingly denied and contested environments, battlespace of the future, increasing the broadening our presence with increased importance of further investment in the capability in the rapidly evolving underwater strategic focus areas of our Maritime and battlespace. Intelligence & Communications Strategic Business Units.
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Intelligence & Critical Detection Communications & Control Five-year expected market CAGR: 3–5% Five-year expected market CAGR: 2–4% Market trends Aerospace market trends The changing threat environment over the last Civil aerospace has been severely impacted by few years has given rise to a dramatically different the Covid-19 pandemic. However, long-term vision for the battlespace of the future, consisting drivers of aerospace growth remain, with of multi-domain, hyper-enabled systems linked increasing global prosperity and globalisation by secure and seamless communication driving greater demand for leisure and business architecture. Robotics, cloud computing and new travel. While recovery to 2019 traffic levels will weapons payloads are disrupting traditional take some time, recent clinical developments will ecosystems, and drone technology is playing an gradually increase demand for, and accessibility increasingly vital role in combat operations. In to, air travel from its current low level. addition to new platforms, rapidly changing software-handling infrastructure, enabled by The defence aerospace market continues to greater accessibility to cloud computing, is be robust, with ongoing fleet replacement impacting the way data is managed. programmes across a broad range of geographies continuing to drive growth Investment by near-peer adversaries in for the foreseeable future. technologically advanced threat capabilities is driving increased focus in a number of critical The industry is moving towards more areas. These include rapid data acquisition, environmental, cost-effective solutions for processing and communication systems that are both traditional and contemporary platforms, capable of supporting multi-domain warfare in including urban air mobility, unmanned and denied and contested environments, ensuring an electrified aircraft. These are areas where Ultra’s information advantage for the warfighter. focus on power efficiency and low size, weight and power is particularly compelling. Strategy developments Ultra’s continued success in Intelligence and Forensic Technology market trends Communications markets is a testament to Ultra’s pioneering approach to Crime Gun our robust strategy to deliver information Intelligence and our unique ability to provide advantage to the customer through the a robust, networkable solution to our many provision of interoperable solutions and customers around the world leaves us products that solve complex problems in areas exceptionally well placed to continue on our where we have significant domain knowledge growth path in response to growing demand for and differentiation. investigative leads and investigative conclusions that are admissible as evidence. The market is Ultra’s ORION radio, which is now into its fourth transitioning from demanding a capital- generation in US Army service in support of the intensive solution to a more remote, cloud- TRILOS programme of record, has also been based software architecture. Ultra is pioneering selected by both the US Marine Corps and US this shift to improve affordability and increase Navy, highlighting the strength and capability accessibility to a broader customer base, which of the platform and the importance of will expand the addressable market. interoperability across the services. Our customers’ confidence in our ability to safely Energy strategy development deliver information advantage to the warfighter Ultra Energy provides critical safety systems is further demonstrated by recent contract and specialist detector capabilities to nuclear awards for tactical data links in support of the facilities and selected industrial customers Joint Interface Control Cell Extended Trainer around the world, safeguarding nuclear (JET) programme, and high-integrity workers, critical and high-value assets and the cryptographic management solutions enabling public. Ultra is positioned at the forefront of seamless and secure monitoring of crypto emerging technologies being developed for systems across the Alaskan air space. increased efficiency and decreased cost of nuclear power generation, such as advanced Ultra continues to invest in innovative and small modular reactor (SMRs) technologies, disruptive technologies, in tandem with our hydrogen production and hydrogen cells. customers, to ensure continued connectivity and Medium-term market growth is underpinned security in a rapidly evolving battlespace. Our by both baseload capacity growth requirements suite of capabilities is well suited to an and the transition from fossil fuel powered environment where the prevalence of unmanned facilities to cleaner alternatives. operations will increase and the importance of data processing and information delivery to the tactical edge will continue to grow.
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Strategic Business Unit review
FY2020 Performance summary Our Maritime Business Unit had a strong year, with the order book increasing 14.2% organically. Maritime 46% This was driven by: (i) MK54 and MK48 hull- of Group revenue mounted sonar torpedo array awards for the US DoD; (ii) initial production of the Next Generation Our market-leading mission systems and Surface Search Radar (NGSSR) for the US Navy; application engineering solutions deliver and (iii) robust US domestic sonobuoy orders under the ERAPSCO joint venture and good dominance in the maritime domain. Our broad international orders for sonobuoys (including portfolio of capabilities is operational on naval the UK). fleets across the USA, UK and allied navies Organic revenue increased by 12.3% to £391.8m, worldwide. We continue to develop advanced reflecting strong sonobuoy sales, NGSSR specialist systems to deliver defensive production for the US Navy, electronic warfare systems sales in Australia and torpedo defence warfighting edge in the modern maritime and system sales to the Indian Navy. underwater battlespace. These provide critical Underlying operating profit was up 12.9% operational advantages to our ‘five-eyes’ organically to £58.6m reflecting the increased defence customers across surface, sales. Margins increased a little to 15.0% (2019: 14.9%), with increased investment into R&D and sub-surface and unmanned platforms. transformation and some pandemic-driven supply Thomas Link chain and engineering disruption broadly President, Maritime offsetting the tailwind from the non-recurrence of 2019’s contract losses of £8.8m. We made a good start improving operational performance in this Business Unit with improved on time delivery and employee engagement.
2021 FOCUS AREAS
++Develop core offerings, propositions and market share for ‘five-eyes’ nations ++Increased investment in innovation and disruptive technologies to differentiate our offerings and drive long-term growth ++Maximise value through alignment of investment to market needs (internal R&D) (KPI: Solution Vitality Index) ++Deliver efficiency improvements and continuous improvement culture (efficiency, value-added projects) ++Increase customer satisfaction by improving on time delivery and programme execution (KPI: On-time delivery, customer satisfaction) ++Increased focus on aftermarket support ++Improve safety awareness culture and FINANCIAL RESULTS performance (KPI: Near miss incidents) 2019 2020 2019 for organic Organic £m as stated as stated measure Growth % growth % Order book 539.6 481.5 472.4 +12.1 +14.2 Revenue 391.8 353.0 348.9 +11.0 +12.3 Underlying operating profit 58.6 52.5 51.9 +11.6 +12.9 Underlying operating margin 15.0% 14.9% 14.9% – – Statutory operating profit 55.9 43.9 – +27.3 – Statutory operating margin 14.3% 12.4%
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ORDER BOOK
The Business Unit won a number of key contracts during the year, and the order book WE ARE grew organically by 14.2%. The larger orders won in the year include: Problem ++Sonobuoy Systems Multiple sonobuoy awards won this year, solvers including a $101m sonobuoy order and a $33.5m order, both under our ERAPSCO five-year IDIQ. Ultra was also awarded a $24m development contract to design and manufacture the ER-DIFAR sonobuoy for Delivering electro-acoustic towed the US Navy. torpedo countermeasure systems ++Sonar Systems New Torpedo Defence System of towed In December 2020 the US Navy selected Ultra “I am delighted that we have been awarded active passive sonars for the Indian Navy, to deliver the AN/SLQ-25E ‘NIXIE’ electro- this NIXIE contract which underpins Ultra’s with the commencement of deliveries acoustic towed torpedo countermeasure position as a major supplier of towed in 2020. system, worth a potential $268m. torpedo countermeasures for the US Navy. ++Naval Systems & Sensors We are very proud to be supporting this A $45m order for the production of MK54 Ultra was awarded a $186,411,242 IDIQ programme which strongly aligns with MOD 0 lightweight torpedo array kits and contract for the AN/SLQ-25E ‘NIXIE’ electro- our vision to innovate today for a safer the AN/SLQ-25E ‘NIXIE’ electro-acoustic acoustic towed torpedo countermeasure tomorrow by solving our customers’ most towed torpedo countermeasure system system. This contract includes options which, complex, mission-critical problems. The contract worth a potential $268m. if exercised, would bring the cumulative value efforts put forth by the whole Ultra team ++Signature Management & Power of this contract to $268,514,278. have been exemplary, and we are all very Upgrade of two fixed and one The NIXIE is a digitally controlled, electro- much looking forward to getting started transportable Signature Measurement acoustic countermeasure decoy system that on delivering this important programme.” Ranges for Royal Australian Navy. protects against various torpedo threats used Martin Lewis on US and allied surface ships. The system President, Ultra Naval Systems consists of dual towed decoy devices and a ship-board signal generator and winch system. The decoy emits signals to draw a torpedo away from its intended target. NIXIE is a strategic opportunity that aligns with Maritime Division’s core competencies and future initiatives.
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Strategic Business Unit review continued
FY2020 Performance summary Our Intelligence & Communications Business Unit won several new contracts and awards in 2020 Intelligence & 28% with the order book increasing 9.4% organically of Group to £237.1m. This was driven mostly by: (i) a $31m revenue ORION radio contract with US Marines; (ii) $28.6m Communications ACTS ORION radio contract with the US Navy; (iii) a new contract with the US National Guard Bureau for three JET systems (Joint Interface Control Cell We are experts in mission-critical, multi-domain Extended Trainer); and (iv) Airbus RSS8000 intelligence, communications, command and electronic warfare systems for German Defence. control, cyber security and electronic warfare Revenue grew organically by 8.6% to £241.0m, benefiting from strong sales from our solutions. Our innovative solutions deliver Communications business and C2I ADSI (Air information advantage globally through the Defence Systems Integrator) tactical command intelligent application of integrated technology. and control systems to both the US and Taiwan navies. Mike Baptist President, Intelligence & Communications Underlying operating profit increased organically by 6.7% driven by improved productivity and strong execution. Like-for-like operating margins remained broadly flat at 13.9% versus 14.1% in 2019. Margin growth from improved operational gearing in our C2I and Communications businesses and improved operational efficiency in Specialist RF was offset by increased restructuring and transformation investments and accelerated strategic R&D programmes. R&D focused on advanced communications and networking, including artificial intelligence and machine learning, virtual ADSI and leveraging hardware to deploy specialised real-time C2 functionality. Despite the pandemic, good strategic progress was also made in this Business Unit with a strengthened senior leadership team now in place, and global sales and project management excellence projects.
2021 FOCUS AREAS
++Develop our core capabilities and interoperable solutions within NATO and allies ++Focus on Tier 3 product/solutions to application-specific problems, and Tier 2 system / sub-system solutions where we have domain knowledge and offer FINANCIAL RESULTS Excluding Forensic Technology significant value within the solution ++Increase investment in innovative and 2019 2020 2019 for organic Organic disruptive technologies to differentiate £m as stated restated measure Growth % growth % our offerings, expand into adjacencies and deliver information advantage Order book 237.1 222.5 216.7 +6.6 +9.4 ++Develop strategic relationships to leverage Revenue 241.0 224.8 222.0 +7.2 +8.6 our position with key customers and Underlying operating profit 33.5 30.2 31.4 +10.9 +6.7 partners and extend into new areas Underlying operating margin 13.9% 13.4% 14.1% – – ++Leverage our transformation to a single Strategic Business Unit to integrate our Statutory operating profit 23.7 20.0 – +18.5 – offerings and increase scale to gain Statutory operating margin 9.8% 8.9% advantage in large pursuits
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ORDER BOOK
This Business Unit won a number of key contracts during the year, and the order book grew organically by 9.4%. The larger orders WE ARE won in the year include: ++Communications Innovators Expanded its position with the US Marine Corps, with a $31m ORION radio contract, expanded into the US Navy with the $28.6m ACTS award, and a number of other critical ORION radio orders. Developing and delivering ++C2 & intelligence Continued to expand its presence in the state-of-the-art solutions situational awareness space with ongoing sustainment awards for its ADSI from the 2020 was a year of success for Ultra’s In 2020, the US Marine Corps Systems US Airforce and other key customers Communications Business Unit, with contracts Command branch placed a US $31m order internationally with a number of awards awarded by the US Army, US Navy and for Ultra ORION X500 radio systems for the including a $1.6m award from the Taiwan US Marines. Line of Sight Radio System (LRS) Project Navy. We were awarded two contracts for supported by the Terrestrial High Capacity JET with US Airforce for total of $9.1m for The ORION radio system is a software- Communications Program Office. The order delivery of advanced trainers to support defined, multi-channel, multi-band, multiple was placed under the $497m indefinite Air National Guard Warfighter Objectives. input/multiple output (MIMO) radio platform delivery/indefinite quantity (IDIQ) contract In addition, we were awarded GBAD MADIS that enables a unified heterogeneous wireless awarded to Ultra TCS earlier in 2019 in contracts totalling $5.3m for development network (HetNet) capable of supporting a support of the US Army’s TRILOS Radio of Marine Air Defence Integrated System diversity of user requirements and resilient Program of Record. (MADIS) for a Ground Based Air Defence network operations in contested and (GBAD) future weapons system. congested environments. The Marine Corps and US Army chose the ++Specialist Radio Frequency ORION for its small size, power and weight, These awards demonstrate the strength Continued to have a strong position on its high-bandwidth capacity and long-range of our innovative technology and Ultra’s key US DoD programmes providing key line-of-sight communications capabilities as commitment to developing and delivering telemetry, tactical and electronic warfare well as its ability to be rapidly deployed. state-of-the-art communications systems. We components to our prime partners with are delivering our fourth generation of radio The US Navy also awarded a 10-year, IDIQ ongoing awards for programme of record. systems for the tactical communications contract with a ceiling value of $145,375,113 In addition, we were awarded a contract for networks of the US Navy, US Army, US Marine and an initial order of $26.8m. The contract Electronic Warfare Simulation Technology Corps, Special Forces and Army Air Defense is for the development, production, spares (EWST) with Airbus for German Defence agencies and look forward to many more and services for the Amphibious Tactical forces in the amount of £5.3m. years of partnership with our lead customers. Communications System (ATCS). The ATCS ++Cyber The adoption of ORION by multiple DoD users will leverage core technologies from Ultra’s Received additional awards for follow-on will ensure interoperability with deployed ORION radio/networking systems to meet work for high-grade crypto and key communications assets between the US the challenging requirements of ship-board management systems. We received £8.6m Army, US Navy, US Marine Corps and maritime environments. ATCS will provide full from BAE Systems for data encryption US Special Forces. duplex communications that support secure systems for the Eurofighter Typhoon ship-to-shore, shore-to-ship, ship-to-ship fighter jet. C2 data and video communications between expeditionary strike groups afloat and Marine Corps units ashore.
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Strategic Business Unit review continued
FY2020 Performance summary Our Critical Detection & Control Business Unit suffered the most from the Covid-19 pandemic Critical Detection 26% and, as a result, its order book declined organically of Group by 9.1% to £287.5m. Commercial aerospace orders revenue were impacted significantly, declining by nearly & Control 20% due to the pandemic. Orders in our Forensic Technology business increased 35% year on year despite Covid-19 restricting our ability to visit customers, with a number of key contracts won Precision Control Systems (PCS) designs and in the year, for example, from the US Bureau of supplies market-leading safety and mission- Alcohol, Tobacco, Firearms and Explosives (ATF) for critical solutions, primarily to the military additional IBIS (Integrated Ballistic Identification System) products and SafeGuard services. Our and commercial aerospace markets. Energy business saw some Covid-19-related weakness in the market for industrial sensors, Forensic Technology is the world-leader in although made good strategic progress, adding ballistic identification and forensic analysis more than 160 new customers in the year. solutions. Revenues declined organically by 7.9% in the year due to: (i) commercial aerospace volumes falling Energy designs and supplies safety critical by around 20% as a result of Covid-19 (Commercial sensors and systems, and selected products sales: £41m in 2020 versus c.£65m in 2019); (ii) negative Covid-19 impact on global sales in for nuclear and industrial applications. Forensic Technology with delayed orders, primarily in Asia; and (iii) a challenging year in the nuclear and sensors markets for our Energy business. These declines were partially offset by continued strong growth in military aerospace for high pressure pure air generator (HiPPAG) products, engine ice protection system controllers and harnesses, in particular on the F-35 and Typhoon, and good demand for Forensic Technology’s core IBIS product systems and related support and maintenance services. Underlying operating profit only declined 4.0% organically to £34.0m. The impact of reduced sales in all three businesses was partially offset by: (i) lower indirect costs, mainly reduced travel during the Covid-19 pandemic; (ii) transactional FX tailwinds; (iii) good mix in our Forensics business with strong sales of support and maintenance services; and (iv) tight control on all discretionary spend and R&D plus benefits from previous years’ cost reduction initiatives, delivering operational efficiencies. As a result, underlying operating margins increased from 14.4% to 15.0%.
FINANCIAL RESULTS Including Forensic Technology 2019 2020 2019 for organic Organic £m as stated restated measure Growth % growth % Order book 287.5 318.9 316.2 -9.8 -9.1 Revenue 227.0 247.6 246.5 -8.3 -7.9 Underlying operating profit 34.0 35.5 35.4 -4.2 -4.0 Underlying operating margin 15.0% 14.3% 14.4% – – Statutory operating profit 30.0 31.5 – -4.8 – Statutory operating margin 13.2% 12.7%
This Strategic Business Unit has changed since 2019, and now includes Forensic Technology (Previously in the Intelligence & Communications division).
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PCS strategy ++Expand our position in the five Ds domain ORDER BOOK (design, detect, distil, direct and deploy) within smaller mission- and safety-critical sub-systems where size, weight and power matter. ++PCS ++Focus on our core skills of solving our customers’ Further LRIP (Low Rate Initial Production) most challenging sensing and control orders were received on the F-35 platform requirements in some of the harshest covering both the HiPPAG (high pressure environments pure air generator) and EIPS (engine ice ++Consolidate our footprint and drive greater protection system) products. In addition, efficiency into our processes on the F-35 we received our first hose orders, expanding our value per aircraft on this key platform. Forensic Technology strategy ++Forensic Technology Maintain our leadership position in the ballistic Saw a number of large orders won in 2020, identification market by growing our revenue larger ones include a contract from ATF for through innovation and the adoption of cutting- additional IBIS products and SafeGuard edge technologies. In order, to expand and services and contracts from customers in diversify our offering, to reduce our dependency Peru, South Africa, Mexico and El Salvador on only one sector, we will leverage growth for IBIS products and SafeGuard services potential in the following sectors: to be deployed. ++Gunshot Detection sector ++Energy ++Crime Gun Intelligence (CGI) Secured contracts relating to three new reactor designs and expanded our scope ++Leveraging the IBIS technology and partner/ on a commercial rocket engine build. acquire cutting-edge technology to expedite intelligence sharing and crime solving
Energy strategy ++Expand core offerings and utilise incumbent position in the aftermarket with reactor operators to increase share ++Leverage experience and capabilities to gain position with Tier 1 Reactor OEMs on new build platforms ++Focus to secure scope with SMR and next- generation reactor opportunities as they move to design completion and construction start ++In other industrial, government, and aerospace markets, rationalise activities in favour of growing markets ++Design the organisation to match the strategy ++Utilise Operational Excellence to improve every aspect of the business
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A Positive Force Our commitment to a sustainable future
Introduction: A Positive Force A Positive Force We believe that the only way we can deliver 40 Supporting our people sustainably for all our stakeholders is through Living our values consistent alignment behind, and focus on, conducting our business ethically, responsibly Our people and culture and sustainably. Launching our Code of Conduct Sustainability is integrated throughout our Anti-bribery & corruption risks business in strategic planning, risk management, Human rights innovation, and many other areas. We actively engage with our stakeholders to understand, Health & Safety anticipate, and address their short- and 2021 areas of focus long-term needs. We believe that sustainability is key for all our stakeholders and so is core to what we are trying 49 Protecting our planet to deliver. However, to highlight and better Our Environmental strategy communicate the importance in our decision making of the impact on our workplace and the Climate change and emissions environment, we developed our ‘Positive Force’ Prevention of pollution sustainability plan. This focuses on three Protection of the environment, biodiversity critical areas: and restoration of natural habitats 1. Supporting our People Technology development and access 2. Protecting our Planet 2021 areas of focus 3. Giving Back A Positive Force focuses on our commitment to a 53 Giving back sustainable future and reinforces our ONE Ultra Working with our local communities strategy by delivering long-term value creation to A all our stakeholders. ONE Ultra Covid-19 fund We aligned these three pillars against the ONE Ultra Forces Charter Positive reporting pillars suggested in the white paper Education and culture published by the World Economic Forum in Force 2021 areas of focus conjunction with Deloitte, EY, KPMG and PwC in September 2020, “Measuring Stakeholder Capitalism: Towards Common Metrics and Consistent Reporting of Sustainable Value Creation”. We are also mindful of the United Nations Sustainable Development Goals (SDGs) and will use these to further inform our strategy and focus areas in 2021 to ensure that we help to tackle some of the biggest challenges the world is facing.
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OUR VISION Our commitment to a sustainable future – enabling us to conduct our business in an ethical, safe and sustainable way. Ensuring we; protect our planet, support our people and contribute positively to the communities in which we operate.
OUR PILLARS
Supporting Protecting Giving our people our planet back (Stakeholders) (Environment) (Communities)
OUR STAKEHOLDERS
Employees Customers Communities Suppliers Investors A Positive Force A Positive Force A Positive Force A Positive Force A Positive Force inspires and supports helps demonstrate engages with our represents what it communicates Ultra’s our employees so they to our customers communities, means to work with commitment to being feel they are working that we aim to deliver striving to operate us, our expectations a sustainable business for a business that is products and services in a sustainable regarding social to deliver value socially responsible, in an ethical, safe and manner, minimising responsibility, and that to shareholders and supports sustainable way. our environmental we want to source long-term. sustainability. It impact, and shows from a responsible also allows them that we are an active and sustainable to engage with our positive contributor to supply chain. CSR initiatives. our communities.
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A Positive Force Supporting continued our people (Stakeholders)
Living our values Our people and culture 2. Strengthen leadership In 2019, we developed a new vision, mission and We are committed to creating an inclusive, and functional capacity set of ASPIRE values for ONE Ultra and a clear inspiring and dynamic work environment that strategy for the future. Throughout 2020, our attracts, develops and retains the best diverse Strong leadership will be a critical differentiator in global teams have demonstrated that we can talent. In Q1 of 2019 we set out an ambitious Ultra’s long-term success. It will enable us to continue to execute and perform despite the People strategy with a number of initiatives deliver business results, strategy and many challenges that Covid-19 has presented to focused on six HR pillars, and we have made transformation. Even more importantly, it helps us us. This has been possible due to the commitment significant progress in delivering against these: to create the right culture to attract and retain and dedication of all of our employees who have diverse talent so that employees feel engaged, lived our ASPIRE values during this difficult time. empowered and excited to work at Ultra. None more so than our ‘Agile’ value. We have all Within Ultra, we have superb leaders who are had to be flexible to the frequently changing technically and operationally excellent. However, environment and to adapt to new ways of working. we also understand the challenging environment A key aspect of this was our ability to support that all global companies are now operating in. many of our colleagues working from home. Couple this with the transformation agenda that Our focus on the importance of living our values is we have over the next few years, and the ask of reflected in all our communications to our our leaders going forward will be much greater. employees. We have updated all internal and For this reason, we have spent the past year external signage and branding – and our focusing on developing our leaders across the businesses have incorporated our values 1. Build the talent pipeline organisation, as well as seeking out talented throughout their sites. We have also emphasised We have invested heavily in our internal talent colleagues who we believe are our future. In 2020, our values through regular employee content, management processes. We started the year we have invested in and further developed a focusing on what our values mean to different by completing aspirations, capability and number of key initiatives to enable us to succeed employee groups across the organisation. To engagement development discussions with all in developing our diverse leadership team, these achieve this, we have created monthly spotlights, our senior management team members. We include: with video interviews, Q&A’s and case studies. used this information to create detailed talent ++Improving our operating model, which has been profiles for senior, critical and high-potential effective from January 2021. Specifically, within staff, which were used in our Organisation the Maritime and Intelligence & Communications Succession and Development Planning (OSDP) Strategic Business Units (SBUs), we have created process culminating in much higher-quality ONE SET OF VALUES: ASPIRE four Operating Business Units (OBUs) in each talent discussions. SBU. 40% of leadership roles within these new We have continued to invest in our internal talent SBUs were filled with individuals who were new. Agile acquisition team, delivering some excellent This has strengthened our leadership and We embrace change, adapting outcomes: created more bench strength for Ultra. to the conditions and making 28,255 candidates considered for open positions ++Launching our Ultra ‘STAR’ leadership model, which focuses on four key areas: Self, Thought, decisions at the right level. 3,838 candidates submitted to hiring managers Achieving through others and Delivering Results, Sharing 1,974 interviews scheduled which are underpinned by leadership We win as a team, sharing ideas 490 offers accepted competencies. This framework has been used and resources to achieve great Following the success of our US talent in designing a leadership development things. management model last year, we appointed a UK programme but has also been used in: 1. Assessing our current leaders Performing team in the second half of 2020. Within the first We are relentless about quality, six months, they hired over 113 roles (out of the 2. Competency-based interviews for all leadership we’re never satisfied until we’ve 490 above), exceeding our forecasted goal of roles done what we said we’d do. 70 new hires. 3. Internal promotion and hiring into leadership roles We have also built out a sourcing function whose Innovating role is focused on building and engaging a 4. As a basis of our 360-feedback process which We’re open and questioning, we community of talent for future roles. These has been designed and will be launched in Q2 challenge each other to think in profiles are identified through the OSDP process, of 2021. new ways. understanding programmes Ultra is bidding on, ++In partnership with Duke Corporate Education and roles that are niche or challenging to fill. Since we have designed an 18-month leadership Rewarding launching in August, we’ve added 734 individuals development programme for four different We love to celebrate success, to our talent community, with 37% of the cohorts: Leading Stars, Next Generation Stars, seeking out and rewarding community focused on engineering talent. Rising Stars, and Emerging Stars with 120 positive contributions at every participants in total. Module 1 was delivered in level. November/December with an overall rating of 4.3 out of 5.0. Empowering We trust and empower each other, acting safely, ethically and with integrity.
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ULTRA STAR LEADERSHIP MODEL OUR REWARD PHILOSOPHY
Self Drives high performance Manages ambiguity behaviours and reinforces Instills trust our company values
Delivers consistent & fair reward, supported by robust policies and practices
Thought Competitive to attract, retain Results Strategic mindset and recognise the talent we need to drive business performance Drives results Decision quality Ensures accountability Customer focus Career orientated supporting Cultivates innovation breadth and depth of experiences
Transparent, simple to understand and in compliance with all applicable laws and Achieve regulations through others Incentivises and rewards short and long-term performance that Collaborates generates value for our Develops talent stakeholders Drives vision and purpose Builds effective teams
++Creating a Manager Fundamentals programme, 3. Compelling reward and recognition To help embed our new ASPIRE values we to include a community on our Group intranet, launched Ultra Reward Hub in July 2020. Ultra Recognising and rewarding colleagues in a fair, where we invited 600+ managers to the Reward Hub is a peer-to-peer recognition open and meaningful way drives engagement and platform. This community is regularly updated platform and is an important part of building our helps us to attract and retain the talent we need. with content focused on improving the way we ONE Ultra culture. We understand the importance We continue to align all our reward work against manage and develop talent. Topics have of our employees feeling valued and believe that, our reward philosophy pillars. included: Transforming Ultra, Diversity & by recognising our colleagues, we can form Inclusion, Interviewing Skills, Manager Role Since last year, we have been working closely with stronger social connections at work and build Expectations, Communication Skills, Change the Remuneration Committee to create a stronger great teams. In turn, it makes us healthier, boosts Management, and Conflict Resolution. strategy, framework, process and governance for self-esteem and reduces stress levels. In the six ++Creating a mentor programme with a pay across the Group. months that the values recognition programme comprehensive toolkit. This is currently being was live in 2020 we had 456 recognition moments 2020 was a Remuneration Policy year and we trialled with our Strategies for Success well distributed between our six values and our updated the reward for our Executive Directors, in development programme. It will be launched to transformation programme. line with external requirements and to ensure that the wider Group in 2021. it was competitive and driving the right behaviors ++Launching LinkedIn Learning across the and actions. This was successfully approved at our organisation, enabling us to deliver more 2020 AGM. e-learning content to our employees, leaders and development groups. In 2020, we completed the design of our new global grading structure, harmonising bonus and We are excited by the progress we have made long-term incentive frameworks, and providing in the past year with our new leadership consistent opportunities across the Group. We development journey and believe this is the first increased the transparency and quality of the step towards enabling our leaders to achieve, compensation communication in Q1. We will be not just their own personal goals, but Ultra’s communicating this new structure to the rest of vision of ‘innovating today for a safer tomorrow’. the organisation in H1 2021 as part of our yearly reward discussions.
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A Positive Force continued
4. Succeed through diversity moved into different roles; 64% have taken on stretch assignments; and 90% now have formal Inclusive Diverse Social mentors. Phase two will be developed in early Workplace people responsibility 2021 where more female leaders will be given the opportunity to take part in this training Build and nurture Attract, support, Amplify diversity, programme while continuing the development progress and equality and WE VALUE retain inclusion with our of the 2020 cohort members through an stakeholders ongoing series of learning interventions all human and network events. Fundamentally, we believe that diversity is all of differences our human differences. It means understanding We actively encourage and support the that each individual is unique and recognising development of Employee Resource Groups to our differences as an asset for our business. foster a diverse and inclusive workforce. 2020 saw the creation of the Uniquely Ultra employee Improving diversity, equity and inclusion is a group. These ~100 volunteers have been pivotal in priority for us and, during the year, we refreshed the development of our strategy, what we want Uniquely Ultra our strategy and looked to accelerate its to achieve and the plan of activities for 2021. As implementation. Reporting to the Global HR representatives of all of our employees, the Director, we appointed a full-time senior leader Uniquely Ultra team will be central in the Uniquely Ultra is the Group’s Diversity and accountable for the implementation of this expansion of our diversity, equity and inclusion Inclusion employee steering group. In strategy. Our approach focuses on three key pursuits throughout 2021 and beyond. 2020, we asked for employee volunteers to pillars: inclusive workplace; diverse people; help us shape our diversity, equity and and social responsibility. We have a range of policies in place to support employees to achieve balance between their work inclusion agenda. We were delighted when We strive to build and nurture an inclusive commitments and personal priorities. In 2020 we ~100 employees stepped forward. workplace in which all our employees give their revised our Equality and Diversity, Bullying and Through workshops and focused working best for our customers and are recognised and Harassment, and Family policies to align to our groups we have made huge strides rewarded for their contribution. We are strategy and values and behaviours. We are developing our mission statement, developing a comprehensive employee education committed to treating everyone with fairness, strategic plan, and actions for 2021 and syllabus that will underpin our cultural dignity and respect. beyond. This has enabled us to begin to competence. Unconscious bias in the workplace describe how our employees can build on impacts our recruitment decisions and employee We need to go further, so in 2021, working with external expertise, we will review our key people fostering even more diverse workforces development, impairing diversity and retention and inclusive workplaces in 2021. rates, as well as promoting a disconnected culture. and supply chain policies through an inclusion In 2020, partnering with external expertise, we lens. For example, we will work with expert delivered unconscious bias workshops for all organisations for neurodiversity and LGBTQ+, of our 170 leaders. These sessions provided to further us along our journey where everyone pragmatic understanding of the neuroscience can thrive and bring their whole self to work. behind unconscious bias and clear, research- Our ability to attract and recruit the right people based and practical actions to tackle bias and with the right skills in the future is dependent on increase inclusion across Ultra. In January 2021, there being a pipeline of available talent. We also we will be inviting all line managers (600+ have social responsibility as a force for good for colleagues) to attend the workshop, enabling us our local communities. To support this, we focus to engage all employees on this topic through on building awareness and engagement in e-learning and team discussions. science, technology, engineering and maths It is our belief that our diversity, equity and (STEM) with young people from an early age, inclusion strategy should be data led to ensure as well as those who may have influence over we deliver specific, locally targeted solutions their future career choices. The majority of across the entirety of our business. The 2020 our local businesses engage in STEM outreach design and development of our global HR system programmes with activities such as internships, (myHR) will be a catalyst for this insight as it is engaging in academic boards, guest lectures, rolled out in 2021. joint R&D activities, plant tours and supporting technical projects. 2021 will see us coordinate It is the talent and commitment of our diverse and amplify these activities further. We continue people that enables us to deliver outstanding to focus on early-career recruitment as an solutions to customers’ most complex problems. opportunity to bring more diverse talent We are taking purposeful action to create a more into the organisation. balanced and representative employee population, in which everyone can be at their best. In 2020, we launched ‘Strategies for Success’, a programme developed for our current and future female leaders. This initiative helps build a stronger pipeline of diverse talent with an objective to unlock the potential of women in Ultra. We are already achieving positive results with 13% of the participants promoted; 18%
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EXECUTIVE TEAM GENDER BALANCE SENIOR MANAGEMENT GENDER BALANCE* Gender equality in our workplace Through our Diversity and Inclusion initiatives gender diversity is one of our key initial focus areas. We’re committed to creating a diverse and inclusive place to work where our people can be themselves and be at their best. 6 1 32 11 Ultra employs 1,305 women directly and provides male female male female employment opportunities for more across our global supplier base. We believe that achieving greater gender parity strengthens our Company significantly, giving us a better understanding of the needs of the women, men, families and businesses who rely on our networks and services.
* Taken from Hampton-Alexander submission Oct 2020 Gender pay Disappointingly, we have seen a marginal increase (+0.4%) in the mean pay gap and also in the GENDER PAY GAP 2020 DATA (TO APRIL 2020) median pay gap (+1.9%). Some small movements of senior women moving out of the data set were Gender representation (% male/female) sufficient to cause this small widening of the gap. On a positive note, we have seen a good decrease 77% 23% of -6.9% in the mean bonus gap and a significant 2020 2020 decrease of -21.6% in the bonus pay gap. These positive movements can be explained due to a greater prevalence of bonus payments across the 77% 23% Group in 2020, and a higher number of women 2019 2019 receiving bonus payments. Progress on closing the gender pay gap will be slow until there are proportionately more senior roles held by women. We are making progress to Results address this through appointments in 2021 and the initiatives discussed elsewhere in this section, Gender pay gap Gender pay gap which we expect to make a difference in the Mean Median medium term.
21.7% 24.2% 2020 2020
21.3% 22.3% 2019 2019
Gender bonus gap Gender bonus gap Mean Median
42.2% 27.9% 2020 2020
49.3% 49.5% 2019 2019
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A Positive Force continued
WE ARE Inclusive
Strategies for Success women’s leadership group
Supporting the development of women in The S4S programme enables the women to: “ I feel it has given me a real boost in my leadership roles in Ultra is a top priority in ++Explore ways to further take control of their morale and I’m very positive about the steps achieving our employee goal of ‘creating a career through building greater belief in Ultra are taking to promote women within dynamic and inspiring work environment that themselves and others the organisation. There is a very positive shift attracts, develops and retains the best diverse ++Explore personal work and leadership style in the new Ultra mindset. I am very proud talent’. At present, only 23% of our workforce and reflect on the impact this has on their to be a part of this transformation.” are women, with a much smaller percentage career success and future progression of these occupying senior leadership positions. “The mentoring programme, along with all the ++Build a clear development plan that maximises This doesn’t represent the business that we want activities related to the S4S programme, has career potential to be, and we are committed to driving progress allowed me to actively focus on what I want to achieve with my career and professional to improve in this area. To deliver the programme we created an S4S growth. It serves as a constant reminder to community for our 80 women leaders which To help build a stronger pipeline of diverse push myself to learn, gives me motivation to promotes dialogue and is a learning space to talent, and to unlock the potential of women grow, and reminds me of the successes I’ve share experiences and challenges. It is also a in Ultra, we have partnered with an external achieved. All of these impact my day-to-day place to hear about seminars and webinars organisation to create a programme called activities and aid in becoming a better relating to women-specific topics. ‘Strategies for Success’ (S4S). Our core focus is employee.” to shift the diversity in our senior leadership Feedback from our female leaders: and meet our 2024 stakeholder goal of At the end of 2020 we surveyed our four cohorts having ‘40% of all leadership roles filled of 20 women leaders to fully understand the with a diverse candidate’. effectiveness of our S4S programme. We are pleased to have helped our employees improve their confidence by over 1.5 points.
OVERALL EFFECTIVENESS Cohort confidence growth
10 9 8 3 3 7
0 1
f 6
o 5
t
u 5 o 4 or e c S 3 2 1 0 Cohort 1 Cohort 2 Cohort 3 Cohort 4 Before the S4S course After the S4S course
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5. Create a winning culture The pulse survey delivered a high response rate, Engaging our people with 75% of colleagues taking part. It was slightly We will be engaging our employees ready for the Understanding what motivates our employees down on the 79% we had for the main survey in launch of ‘myHR’ in H1 2021 through a four-step and how we can support their well-being helps 2019 but, given the challenges with logistics process: us to provide a supportive workplace with associated with Covid-19, this is a very strong opportunities that enrich skills and experience. 1. Articulating the vision and the connection to result. More importantly, it provided us with ONE Ultra as well as the benefits that ‘myHR’ Creating the right culture to support our strategy insight into how three-quarters of our employees will bring to the business. and transformation is critical. We strive to are currently feeling about Ultra. maintain a healthy employee environment in 2. Articulating the types of benefits that will impact Our overall engagement improved by 5.5% which dialogue between management and our the different stakeholder groups. Addressing to 75.5%. We set ourselves a target to move employees is embedded in our work practices. the ‘What’s in it for me?’ while describing the engagement to 72% by the end of 2020 and On a regular basis, our senior management team changes that will be required from individuals in then to over 75% by 2024. Our goal now will be to engages with our employees through a range of their ways of working maintain the Engagement Index where it is for the formal and informal channels, including all-staff main survey next year and to then assess whether 3. Articulating detailed actions needed to work meetings, townhalls, face-to-face gatherings, we should increase our 2024 goal to 80%. within the new environment and helping people interviews and updates with our Executive Team, prepare for the transition to the new ‘myHR’ and online publications via our newsletter Within the results we saw some significant enabled business processes and intranet. positive improvements: ++Understanding our Company values + 16.4 points 4. Giving everyone the opportunity to reflect In 2019 we developed our new vision, mission, on the transition. We want to energise our ++Understanding the strategy of Ultra + 17.2 points strategy, values and goals for the organisation, employees for ongoing continuous which was a key cultural shift and one that has ++Confidence in Leadership team + 16.4 points improvements within HR been embraced by our global teams in 2020. ++Ultra is performance orientated + 15.4 points Launching our Code of Conduct UltraView engagement survey Other measures where we continue to score In July 2020, we launched our Code of Conduct, We have been tracking Group-wide engagement highly are our employees feeling proud to work which sets the standards we expect all our since we launched our first-ever global for Ultra and that our employees feel that their employees and everyone who represents Ultra engagement survey in 2019. The results from our work gives them a sense of personal to adhere to. It also sets the standards everyone biannual and pulse surveys drive our HR strategy accomplishment. These are all fundamental dealing with Ultra can expect us to demonstrate. and empower our leaders to create action plans cultural improvements that we are proud of. It is a guide to doing the right thing, helping us to for local improvement. As an example, we operate our business responsibly, make ethical launched our Global Home-Working Policy in 6. Transform our business decisions and maintain our reputation. November following the results from our pulse To improve data-driven people decisions and to survey in June 2020 which showed 90% support support the enablement of our HR strategy, we Alongside the Code of Conduct, Ultra provided for home-working. This is the first policy of its are implementing a Global HR Information System mandatory training and certification for kind at Ultra and represents a major step in our across Ultra. The HR team has been involved from employees through our Learning Management transformation as we become ONE Ultra. an early point in the transformation. System. The training was split into two modules and launched to all employees. We also re- The purpose of the pulse survey was to see Our new HR Information System is designed to launched our Speak Up platform, which is our whether the actions we committed to taking at help modernise the way Ultra works by delivering: global whistleblower channel for employees to the Group level from the main survey in 2019 were ask questions or report concerns they think may ++A global, simple and future-proofed approach to having a positive impact on engagement. We also be a violation of our ASPIRE values and Code of managing our people and teams, enabling HR wanted to assess how we are performing against Conduct. Speak Up is an entirely independent, and line managers to perform routine tasks some of the employee goals we set for 2020 anonymous and confidential reporting channel related to their people and 2024. that is available 24 hours a day, seven days a week. ++New supporting technology, called ‘myHR’, which The Employee engagement survey was split into is intuitive, mobile and modern. ‘myHR’ will We will be reviewing the Code of Conduct annually six different categories: support our needs by introducing self-service to reflect the needs of our business, regulations across the organisation and best practice. ++Standardised HR processes globally which will be more effective and create more efficiencies
STRATEGY AND LEADERSHIP LEARNING AND VALUES AND CHANGE DEVELOPMENT MANAGEMENT
CAREER PAY AND RESOURCES MANAGEMENT RECOGNITION
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A Positive Force continued
Anti-bribery and corruption risks We have a zero-tolerance approach to bribery and corruption anywhere in the world. We will walk away from any business that we can’t win fairly or legally. Our success is built on the trust of our customers, employees, investors and the general WE ARE public. We know the best way to gain and maintain this trust is to demonstrate that we act ethically Dynamic and with integrity in all of our business practices. We updated our anti-bribery and corruption manual and policy in 2020, which is consistent with the UK Bribery Act, and the US Foreign Corrupt Practices Act, and any breaches can lead to dismissal or termination of contract. How we’ve used our engagement The policy guides our employees about what survey feedback constitutes a bribe and prohibits giving or receiving any excessive or improper gifts and hospitality. Engagement is especially important in development. Actions to address these areas Our Board of Directors oversees our efforts maintaining strong business delivery in are discussed and agreed with the Board prior to prevent bribery. They are supported by our challenging times of operational and to implementation by senior management Group Company Secretary, who has primary functional change. and communication to employees. and day-to-day responsibility for implementing the policy and for monitoring its use and In June 2020, we included a section in our Between August and September 2020, the HR effectiveness. pulse employee engagement survey about team developed the full Global Home-Working Covid-19 and how effectively the organisation Policy, associated risk assessment forms, In November 2020, we launched updated managed the pandemic. From the results, we application forms and home-working Group-wide anti-corruption and bribery training. found 90% support across the Group for processes. These were then approved In the training we provide several challenging more flexible home-working. To ensure that by the Executive Team. scenarios to help our people know what to do if our employees knew we were listening to their they were to come across issues such as bribery, As a result of our HR team prioritising the feedback, we assured them that this would be fraud and conflict of interest. We strive to create Global Home-Working Policy, we were able a priority for our HR team. an environment in which our people feel included to launch it Group-wide in November 2020 and confident to ‘speak up’ and so provide a In June 2020, our HR team developed a Global through our intranet, newsletter, town-halls number of routes for them to seek help or raise Home-Working Policy structure, outlining the and local HR teams. concerns. The training included a clear stance key benefits to our employees and Ultra. on non-retaliation against someone who raises This was then sent to, and approved by the The Board considers effective engagement a concern in good faith. To date, this training been Executive Team, followed by the Board. a key element of its understanding of the Company’s ability to create value as it completed by 99% of our organisation. New The Board reviews the results of all our recognises that our people are our greatest employees are required to complete the training employee engagement surveys, which asset. Workforce views help inform the Board as part of their induction process. highlight opportunities for continued on matters such as operational effectiveness, Human rights improvement in relation to operational culture, risk identification and strategy We recognise our responsibility to respect the efficiency, employee well-being and career development and delivery. human rights of every individual who works for us – either as an employee, through our supply chain or within one of our communities close to our operations – as set out in the International Bill of Human Rights, and the eight fundamental conventions on which the United Nations Guiding Principles on Business and Human Rights are based. If any of our employees have concerns about human rights issues within the business and they feel they are unable to raise concerns through normal reporting lines, they can raise concerns through the Speak Up platform, which is our independent whistleblowing hotline and portal. Our modern slavery statement can also be found at www.ultra.group.
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Health & safety ONE Ultra One Safety, Think Safe, The well-being and safety of Ultra’s employees FIGURE 1 Act Safe, Be Safe remains a vital priority for the Board, Executive LOST TIME ACCIDENTS In line with the wider transformation to become Team and all business leadership, not just as an ONE Ultra, the strategy in health and safety is ethical pillar of social responsibility, but because move to a ONE Ultra One Safety culture, built on a healthy, valued team working in a safe 18 4 common principles and policies while retaining environment is a foundation-stone of high 15 the flexibility to ensure we meet local as well as 3 performance. 12 Group-wide compliance needs. In 2020 we established a central Health, Safety & Environment We are committed to creating a culture that allows 9 2 (HS&E) working group, to set the agenda and our colleagues to reach their potential, within an 6 goals for alignment which we will be rolling out inclusive and supportive environment. In the 1 3 from 2021. These include alignment globally to particularly challenging environment of Covid-19, a single management system as a baseline for our focus on providing a Covid-19-safe work 0 0 2016 2017 2018 2019 2020 achieving ISO 45001 accreditation as our environment for our people has been a vital benchmark standard for all operating sites pre-requisite to continuing operations throughout Lost time accidents Lost time accident rate/ 1,000 employees starting from 2022. In addition, we are unifying 2020 as a critical defence and energy industries our approach to training and communicating for supplier. Beyond the basic principles of following HS&E as the basis for development of a single the advice and regulatory requirements in local FIGURE 2 safety culture. jurisdictions of our sites, we have modified shop EXTERNALLY REPORTABLE INCIDENTS floor workplaces, shared areas, catering Mental Health & Well-being arrangements and shift patterns to implement Across many of our sites, we have mental health effective social distancing at sites and have 35 0.8 first aiders or Health, Security and Wellness optimised remote home-working for our people 30 0.7 committees which are there to encourage people wherever appropriate. Experience from managing 25 0.6 to talk more freely about mental health. We also 0.5 Covid-19 in health and safety terms will be taken 20 offer employee assistance programmes to 0.4 forward to underpin the health and well-being of 15 employees, which enable them to access advice 0.3 people through the tail end of the pandemic, and and counselling 24/7. Mental health and well- 10 0.2 also in terms of health and safety support for a 5 0.1 being are important to us. We aim to promote more flexible approach to balance between home 0 0.0 early intervention which enables quicker recovery, and site working, where that has benefits for our 2016 2017 2018 2019 2020 reduces stigma and creates a positive culture. business and people. Reportable incidents Reportable incident rate/ 100 employees All operating businesses are required to adhere to a written health and safety policy, fully compliant for the jurisdictions in which we operate, with local management owning the day-to-day health and 2021 AREAS OF FOCUS FOR OUR ‘SUPPORTING safety risk management for the people in their OUR PEOPLE’ PILLAR charge. The businesses manage a range of safety risks, from office and light manufacturing environments, to providing services at customer ++STEM Engagement – supporting our HR sites or units, including military bases and initiative in conjunction with Uniquely Ultra, platforms. Businesses report safety-related increasing and developing our academic incidents and KPIs covering lost time accidents and STEM engagement and externally reportable incidents, including ++ONE Ultra Forces Charter – supporting rates per 1,000 employees as an embedded part Military and other forces veterans, of the monthly Business Performance Report reservists and their families – forces- which is reviewed by the Executive Team. Safety friendly employer performance and strategy are reviewed by the ++ONE Ultra alignment to ISO 45001 – Health Board as a specific concern annually, and safety & Safety Management, for accreditation is the first item on the agenda of every Board and from 2022 Executive Team meeting. Lost time accidents and ++Health & Well-being – Well-being of our rates (being an accident resulting in half a day or personnel and communities through more off work) per 1,000 employees are focused local initiatives summarised in Figure 1 and externally reportable ++ONE Ultra alignment to ISO 26000 Social incidents and rates per 100 employees are at Responsibility guidance Figure 2. The safety of the products and services provided to users and customers is also a key priority for Ultra. Each business ensures the appropriate legal and ethical levels of safety are met across a product’s lifecycle, with particular emphasis on the manufacturing, in-service and disposal phases.
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WE ARE Flexible
Supporting our workforce during Covid-19 – Flexible working
In March 2020, our IT team enabled 2,400 to balance their work‑life with their commitments, employees to become remote workers within two supporting career development opportunities at weeks of Covid-19 global lockdowns. Eight months each life stage. later, we launched our Global Home-Working Policy (for roles where this can be done). It includes a We offer a range of health and well-being benefits, common way to conduct risk assessments to including Employee Assistance Programmes, a ensure that we set our employees up effectively comprehensive wellness programme as part of our and safely to work from home and a common way US benefits provision, and virtual team drinks and to apply for a change to current working practices. events. The content available depends on where our employees are based. For example, Ultra To underpin this new policy, we will also be working employees can get discounted rates at gyms and on how we can support employees from a mental health clubs, health screening, private health and physical well-being perspective if they can insurance and private dental in a number of work from home, as well as training for employees locations globally. and managers on how to make virtual/remote working individually and in teams work effectively. Our businesses provide tools, well-being programmes and support that enable colleagues
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Protecting our planet (Environment)
Our environmental strategy: will include specific climate change scenarios of the UK Environment Agency. This scheme came Moving to one global approach temperature increases up to 2 degrees celsius, to an end last year and has been replaced by and testing of potential impacts including related the SECR framework. We have made our first Introducing common measures across Ultra natural catastrophe predictions, impacts on submission under this new scheme in 2020. We are committed to continuous improvement in markets and changing regulation. In addition, Ultra implemented the viable our environmental performance and compliance recommendations from the 2019 independent with all environmental laws. We aspire to minimise 2020 emissions UK ESOS energy review which was conducted our environmental footprint by reducing 2020 proved a challenging year with changes in compliance with phase 2 of the scheme. ESOS greenhouse gas (GHG) emissions, decreasing to our operational model and ways of working in operates on four-yearly compliance phases with waste, and limiting excess energy and water use the face of the Covid-19 pandemic. Our factories the next review for compliance under ESOS phase at our sites. Under the ONE Ultra framework, remained fully operational throughout the 3 due by the end of 2023. the Group has the opportunity to move from pandemic, with up to 60% of our staff moving to a localised and historically compliance-driven work from home; we are taking positive lessons In 2020, Ultra started the process of developing approach, to a coordinated drive for excellence from the change in ways of working and are an energy management system which will provide as part of our wider sustainability plan led by the integrating them into our developing sustainability the baseline for future accreditation to ISO 50001 new CSR Committee. The Group has initiated its plan, for the benefit of all our stakeholders in Energy Management standard, an international sustainability strategy, to address more broadly order to make our organisation more efficient standard recognising organisations that enhance the opportunities and threats related to climate and improve our environmental performance. their energy performance by implementing an change, and the need for the UK to transition to a energy management system based on a model Streamlined Energy and Carbon Reporting sustainable, lower-carbon economy. This is in line of continual improvement. This activity will further (SECR) framework and UK Energy Savings with our commitment to implement the Task Force support the reduction of Ultra’s energy use and Opportunity Scheme (ESOS) on Climate-related Financial Disclosures’ associated cost. The Group’s increasing focus on sustainability and recommendations, and in addition, we have set its carbon footprint are reflected in us establishing a target for reduction of 10% of GHG emissions the CSR Committee. We were registered under the relative to revenue (tCO2e/£m) for 2021 (against UK Carbon Reduction Commitment (CRC) run by the 2019 GHG emission baseline). Developing our environmental approach Ultra’s established environmental policy FIGURE 3 addresses compliance with environmental OUR PROGRESS TOWARDS THE TASK FORCE ON CLIMATE-RELATED FINANCIAL DISCLOSURES (TCFD) legislation, conformity with standards for waste disposal and noise, the economical use of materials and the establishment of appropriate Governance Our Executive Team, and ultimately our Board, are responsible environmental performance standards. Progress for assessing and managing relevant climate related risks p75 is monitored through annual reporting. Each and opportunities. site plans and manages compliance with environmental requirements and the processes Strategy We have set a target for reduction of 10% of GHG emissions for the storage, handling and disposal of relative to revenue (tCO2e/£m) for 2021 (against the 2019 GHG p50 hazardous or pollutant materials are reviewed on emission baseline). a continuous basis. Ultra laid the groundwork in 2020 to move towards ISO 14001 environmental accreditation globally, unifying our environmental Risk Climate related risks are integrated into our risk assessment management system across our businesses management process and are assessed using our risk framework. p57 by 2023. Climate related risks are reviewed by the board and monitored In enacting our environment strategy, we regularly through our risk management process. p25 are aligning our approach with the UN SDGs for Climate Action, Clean Energy, Life below Water and Life on Land, and we have focused on two We have thorough processes in place for assessing and core areas: managing climate related risks, which are integrated into p50 ++Climate Change and Emissions our overall risk management framework. ++Pollution, Biodiversity and Habitat Metrics and Climate-related targets have been set for 2021. p23 Climate change and emissions targets Climate-related factors are specifically considered We monitor our scope 1, scope 2 and required elements as part of our embedded risk review processes, of scope 3 GHG emissions, and the related risks. We are p50 which take account of near and longer-term risks. expanding our metrics to include further scope 3 emissions For risk management, addressing the potential elements progressively from 2021. impacts of climate change plays a crucial role in our long-term approach to sustainability, and this We have integrated carbon emissions into our KPIs to help year we have identified climate change as a p29 us manage climate-related risks and opportunities and potential root cause to emerging risks to our performance against targets. operating and global market environments within our 10-year strategic planning timeframe. Our business-wide risk review exercise in 2021, which is integrated into the strategic planning process,
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A Positive Force continued
Measuring and reducing emissions for combined scope 1 and 2 emissions (scope 3 FIGURE 4A In line with the GHG Corporate Accounting and data not available for prior years) are shown in the COMBINED SCOPE 1 AND 2 EMISSIONS FROM Reporting Standard, Ultra has continued to reduce diagrams below, for tCO2e and emissions relative ALL ULTRA BUSINESSES our energy and GHGs, which is a response to to revenue. Declines in 2019 and 2020 reflect increased customers’ requirements as well as action to reduce relative emissions and activity increased legislative impacts. This has been changes resulting from Covid 19. 25,000 achieved by: Energy efficiency measures undertaken in 2020 20,000 ++Monitoring and controlling our consumption of The Group has been actively engaged in measures natural energy resources 15,000 to reduce its energy and emissions throughout ++Fighting against global warming and pollution by the reporting period as follows: 10,000 better managing our energy and emissions 1. Replacing old halogen, T8 and inefficient lamps 5,000 ++Sharing sustainable development principles with low-energy LEDs. within the organisation, with a view to expanding 0 with stakeholders and associated parties 2. Replaced ageing office equipment with 2015 2016 2017 2018 2019 2020 energy-efficient products. Ultra has a longstanding commitment to tackling climate change. As noted in our 2019 accounts, 3. Expanded video conferencing and online FIGURE 4B COMBINED SCOPE 1 AND SCOPE 2 INTENSITY The Group created a CSR Committee, which meetings (as opposed to face-to-face meetings). METRIC: tCO2e / £M REVENUE continues to meet regularly to review our 4. Older, inefficient boilers have been replaced, sustainability and carbon footprint, and where we along with older electricity water heaters. can constantly improve our position. 30 We have set a target for reduction of 10% of GHG Methodology 25 emissions relative to revenue (tCO2e/£m) for 2021 As reported above, the Group falls into the SECR (against the 2019 GHG emission baseline). Ultra 20 framework, as well as the ESOS. 15 supports and is committed to the Science Based We have reported all emission sources under the Targets Initiative framework and has summarised 10 Companies Act 2006 (Strategic Report and our progress towards the Taskforce on Climate- 5 Directors’ Reports) Regulations 2013 as required. related Financial Disclosures in figure 3, through: 0 The Group can report figures below, calculated ++Revising our remote-working policies to enable 2015 2016 2017 2018 2019 2020 based on the GHG Protocol Corporate Standard employees to have a more flexible approach using emissions factors from UK Government- to their working day, while meeting our produced conversion 2020 factor guidance. business needs Reporting corresponds with our financial year and ++Investing in improvements to our employee FIGURE 5A reflects emissions from the leased, owned, and connectivity and video conferencing facilities TOTAL EMISSIONS BY SCOPE tCO2e controlled assets for which the Group is which has demonstrably improved our teams’ responsible. effectiveness 14% The Group has maintained ’scope 1’ and ‘scope 2’ ++A new Company car policy to encourage 1% emissions for FY2020 and for comparative prior lowering emissions and making electric cars years, which are generated from our offices, more accessible, including the installation of manufacturing sites and business owned or charging points at some of our premises controlled vehicles. From 2020 we also began ++Revised travel policies to refocus our team on reporting scope 3 emissions from vehicles essential travel only covered under ‘grey fleet’ (personal cars used for Prevention of pollution business purposes), in line with new SECR 85% The markets in which we operate are increasingly requirements. focused on sustainability and reduction of Scope 1 Scope 2 Scope 3 We have calculated and reported our emissions in pollution. This is particularly evident in our Energy line with the GHG Protocol Corporate Accounting business which makes critical sensors and and Reporting Standard (revised edition). systems for nuclear power generation. Recorded total energy consumption during We make every effort, where possible, to reduce FIGURE 5B the 2020 financial year was 39,723,354 kWh TOTAL tCO2e EMISSIONS BY REGION % adverse environmental impacts. Prevention of (39,723 MWh), of which 14,514,149 kWh was for pollution at Ultra includes using resources and the UK and 29,209,205 kWh for the rest of the materials more efficiently, material and energy world. substitution, as well as reusing, recovering and 2020 emissions recycling as much scrap and waste material as Total scope 1 to 3 emissions measured for 2020 we can, for example in our single-use plastics was 13,409 tonnes, which relative to revenue reduction initiative. We are revising our approach
equates to 15.6 tCO2e per £m of revenue. These in 2021 to monitoring and reporting of packaging are broken down by scope and region in Figures waste to broaden the scope of previously reported 4-5. Emissions with comparative prior-year’s data UK only data under ONE Ultra.
Australia (0.5%) Canada (8.69%)
UK/Europe (25.76%) USA (65.00%)
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Protection of the environment, biodiversity and restoration of natural habitats As a responsible corporate citizen, Ultra recognises the importance of protection of the environment, of biodiversity, and the need for conservation and restoration of natural habitats. Ultra strives to not only limit our business impact WE ARE on the environment but also support maintaining biodiversity. responsible In 2020, Ultra actively supported maintaining biodiversity by: ++Encouraging our employees to take part in an organised tree planting programmes in all our operating territories, reducing deforestation and therefore the release of greenhouse gases Single-use plastic policy ++Continuing our ‘reduce, reuse, recycle’ initiative across all of our sites to reduce the amount of waste we contribute to landfill sites ++Supporting local animal organisations to help preserve endangered species in our community Single-use plastics are choking our natural spaces through protection and development of environment. Although many plastics are new endangered habitats – examples of which recyclable, it is often not cost effective to recycle include supporting the New England Aquarium and millions of tons of plastic waste is dumped ++Supporting biodiversity partnerships local to our into oceans and landfills every year, causing businesses, e.g. employee volunteering at local harm to our environment and ecosystems. Wildlife Trusts We were therefore pleased to launch our ONE Ultra will build on the progress made in these Ultra Single-Use Plastics Policy in late 2020, its initiatives in 2021. aim to actively reduce Ultra’s plastic usage and waste across all our sites. Our technology, products and the environment Our new policy aims to: ++Demonstrate our collective commitment to Technology development and access tackle unnecessary plastic usage We are very proud of the work we do to protect ++Drive continuous improvement to significantly our military personnel who risk their lives to reduce single-use plastic usage and waste protect us. Through our technology we keep our society safe, make the jobs that our military ++Work with all of our stakeholders to drive personnel do less risky and ensure we are awareness and encourage our teams to seek protecting our nations. Technology is at the suitable alternatives to plastic heart of Ultra’s mission to ‘Innovate today ++Measure, and report on, plastic usage to for a safer tomorrow’. ensure it declines over time In every market where we operate, Ultra’s work The CSR Committee have arranged for every is about using our know-how and ingenuity to employee to be issued with an Ultra branded protect and defend what matters. We know that reusable tumbler or water bottle worldwide. technology and harnessing technological This will enable us to take the positive step of innovation is key to supporting sustainable eliminating all single-use cups on all our sites. development. We are investing in our engineering Small changes can make a BIG difference! teams across the Group, providing targeted training in sustainability in design, and we are always looking for new projects that support sustainable development. From a sustainability perspective, often, our projects require us to upgrade systems or keep existing complex systems operational for decades without having a significant impact on our customers’ operations. This approach typically saves time, money, and has a lesser effect on the use of the world’s raw materials and production of waste.
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A Positive Force continued
Our products Opportunities to improve product differentiation through improved energy-efficiency outcomes for customers are a key part of our systems design partnering with customers and end-users. As our WE ARE THINKING new sustainability plan rolls out, Ultra will seek to crystallise a wider opportunity to differentiate ourselves more widely within our sector through differently living our values and embedding environment and sustainability factors into how we do business to meet the needs of our communities as one of our five key stakeholder groups. Environmental issues are considered throughout Covid-19 and climate change a product’s lifecycle, from concept through to disposal. All Ultra businesses ensure their practices and processes consider the environment. Businesses work with their suppliers to reduce the impact of their products and to take account of environmental factors in the materials Ultra is not a heavy manufacturing or mass We have taken the opportunity in 2020 to and components used. Controls are in place at production business, therefore the majority of update our policies to actively take steps sites to drive efficiency and minimise wastage, our emissions are due to our facilities’ energy towards year-on-year reduced emissions which is disposed of appropriately using specialist consumption and our business travel. including: contractors where necessary. ++Moving our facilities to energy agreements In late 2020, we started alignment of our Nuclear energy products sourced from clean energy when they expire businesses to ISO 50001 Energy Management Our Energy business focuses predominantly on (where applicable/possible) Standard, understanding what we need to do producing system-critical controls and sensors for to bring all of our Ultra sites to one common ++Improved our video conferencing facilities the generation of nuclear power, a zero-emission standard. This focus has allowed us to across all of our sites, reducing the number clean energy source that prevents the addition of consider many small changes which of people travelling between them both thousands of tons of harmful air pollutants each accumulate to a net year-on-year reduction nationally and internationally year that contribute to acid rain, smog, lung in our GHG emissions (vs. 2019 base). ++Improved flexible working (including cancer and cardiovascular disease. home-working) policies Covid-19, while disruptive, has encouraged ++Improved working practices to encourage our teams to be agile and to think differently the reduction of business and commuting about our impact on the world around us – travel including how we can have a positive impact ++Adoption of hybrid and electric vehicles on our GHG emissions. and associated infrastructure where 2021 AREAS OF FOCUS FOR OUR ‘PROTECTING possible/applicable OUR PLANET’ PILLAR
++Global alignment to ISO 14001 – Environmental Management System for accreditation from 2022 ++ONE Ultra development of Energy Management System as basis for future accreditation to ISO 50001 – the international Energy Management Standard ++ONE Ultra alignment to ISO 26000 Social Responsibility Guidance ++We have set a target for reduction of 10% of GHG emissions relative to revenue (tCO2e/£m) for 2021 (against the 2019 GHG emission baseline) ++ONE Ultra Single-Use Plastic Policy – limited single-use plastic across sites, including a specific target to reduce our consumption of single-use plastics by 20% in 2021
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Giving back (Communities)
Working with our local communities Rewarding: $4,300 to Operation Flinders, a South ++Our North American teams participated in over Australian based charitable organisation that runs 17 in-person and virtual STEM fairs Ultra actively supports the local communities in a world-leading wilderness adventure programme which we operate. We believe that by working with ++We partnered with Texas Tech University, Texas for young offenders. local partners towards shared goals, and by A&M University and the University of Texas to provide internships to hire new talent. We are empowering our teams to engage with local In Q1 2021 we will launch our ONE Ultra Giving also working with the Texas A&M Engineering people, we can create lasting positive Back Framework. Our employees will be Experiment Station to start a mentorship contributions that promote social and economic encouraged to volunteer for ‘community days’ to programme and pipeline into Ultra of their AI development. support charities, environmental projects, STEM talent, utilising their Innovation Centre for and educational programmes, as well as other Ultra supports our employees’ involvement in testing activities and teaming with them to chase social initiatives that align with our Ultra ASPIRE social initiatives to make a positive impact. In 2020, opportunities values. This active contribution framework will they have been involved with initiatives such as support the engagement of our employees ++We continued our partnership with Budmouth collecting and donating clothing, food and with initiatives that are important to them. The College’s CEIL Programme (Centre of Excellence supplies to groups in need of extra support, programme will encourage working as a team for Industrial Liaison) providing work placements volunteering in community projects and and make a real difference to the communities and interviews/soft skills for students, as well promoting STEM-related activities in schools. in which we operate. helping their ‘BudSat’ cube satellite team with We always welcome ideas for such initiatives at regular engineering support and mentoring a local and Group level to encourage ongoing ONE Ultra Forces Charter ++We have built a strong relationship with engagement and our CSR Committee are actively Our Forces defend and protect us at home and Lancaster University including lecturing on supporting this on a continuous basis. abroad, sacrificing many of their civilian freedoms courses, providing summer placements, year in while doing so, and often facing hardship and a ONE Ultra Covid-19 Fund industry, BSc/MSc projects and product risk of serious injury and death during the course In line with Ultra’s Communities goal, we launched development of their duties. our Covid-19 fund in May 2020, which has been ++We sponsored two women scholars through created specifically to support Covid-19 charities As part of our sustainability plan, we have Arkwright Engineering Scholarships and initiatives in our local communities. committed to actively supporting our Forces ++In Australia, we awarded a student our inaugural community – both Civil and Military. We recognise scholarship in partnership with the Playford Due to the urgent need for donations during the the value that serving personnel, veterans, and Memorial Trust Scholarship. In addition, we also pandemic, we asked our employees to nominate their families, contribute to our safety, our hosted two interns in Australia through the projects that they would like to be considered for business, and defence of the regions in which we Defence Industry Internship Program, one of support from our Fund, including local charities, operate. whom will be commencing permanent initiatives or other community causes that are employment at Ultra in 2021. directly impacted due to Covid-19. Since inception, In December 2020, we launched our ONE Ultra we have donated more than $220,000 across 51+ Forces Charter, which sets three key principles for organisations where our teams have had a Ultra: demonstrable positive impact by providing 1. To recognise, respect and show gratitude of much-needed funding across the USA, UK, service, honouring the commitment and Canada and Australia. sacrifices made by the Forces community Here is a selection of organisations Ultra has 2. To take positive measures to prevent any helped and how they link to our ASPIRE values: disadvantage of the Forces community Sharing: $13,000 to Make-a-Wish to enable employees to return to safe operations in the 3. To recognise that special treatment may be workplace. The charity was forced to cut its appropriate, especially for the injured or workforce in the UK due to Covid-19. We bereaved supported the charity through risk assessments, Our charter supports our ASPIRE values and implemented a variety of sanitation stations, strategic priorities and is built upon our bottles of anti-bacterial sprays/hand washes/gels, commitment to a sustainable future by engaging surface wipes and face masks. with our communities, striving to operate in a Empowering: $5,200 to High Mead Farm, a sustainable manner, minimising our community interest (not-for-profit) farm in environmental impact, and showing that we are Longham, Ferndown, Dorset, which is only 2.5 an active positive contributor to our communities. miles from our Energy office. High Mead takes Education and culture referrals from Social Services and offers a day STEM activities in schools, colleges and 2021 AREAS OF FOCUS FOR OUR 2021 ‘GIVING service providing Co-Farmers (members of the universities are supported across all our BACK’ PILLAR: public living with mental and physical health businesses, and within our supply chain. issues) the opportunity to work with animals, soil, nature, arts, crafts and learn trade skills as a form Our STEM outreach forms the basis of many of our ++Giving Back Framework – Up to two days of therapy. local activities. We have many STEM ambassadors per employee to support local community across the Group – a network we are keen to initiatives Innovating: $10,000 to the University of Texas expand further to help inspire the next generation ++Giving Back Fund to match local charitable (Austin) Covid-19 Modeling Consortium, to help of scientists and engineers. Here are some fundraising and sponsorship efforts build models to detect, project and combat examples of our achievements in 2020: Covid-19.
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Principal risks and uncertainties We manage risk to support our ONE Ultra strategy
The identification and management of risk is a core element of the way we operate in Ultra’s SWOT ANALYSIS businesses. We consider risk when we evaluate the market environment, assess business opportunities and review delivery of performance Strengths Weaknesses against objectives. ++World-leading domain technology/capability ++Historically no value-focused strategy ++Specialist sub-system engineering and design ++Inconsistent execution and delivery The Board has overall responsibility for ensuring expertise ++Resistance to change an effective system of risk management, ++Established customer relationships with ++Disaggregated systems and processes governance and internal controls. The Board opportunities for solution expansion and ++Historic lack of investment discipline reviews risk as part of its strategy review process share gain and, as part of standard cadence in a year, reviews ++Underinvestment in people, processes ++Long-cycle, growing defence markets the Group’s key and emerging risks, and the and infrastructure controls and indicators to manage them. ++Business model generates high returns on capital ++Limited collaboration ++Asset-light, high capital return model with broad ++Technology silos and duplication/inefficient The risk management framework underpins technology, platform and product exposure resource usage Ultra’s approach to managing risk effectively. The ++Strong cash generation for re-investment framework facilitates the proactive review and management of existing and emerging risks Opportunities Threats through the identification, measurement, control ++Core domain expertise in customer priority ++Political change/defence spending reduction and reporting of risk that can undermine the areas for ‘five-eyes’ markets from Covid-19 governmental refinancing business model, future performance, solvency or liquidity of the Group. As part of this, we: ++Greater strategic engagement potential for ++Increasing regulation/compliance burden improved execution ++identify the causes and drivers of a risk and ++Failure to deliver necessary wide-scale accountability for its management ++ONE Ultra and parenting advantage change for transformation efficiency and effectiveness ++identify the potential consequences of each risk ++Long-term contract bid error through analysis of likelihood and ++Values differentiation ++Execution error on large, long-term consequences, before and after the impact of programmes specific controls ++Compliance failure ++analyse the speed to impact of risks to aid ++Unknown impact on businesses of global prioritisation, recognising that it is often the pace environment change with which a risk crystallises that impairs a business’s ability to mitigate and control it ++articulate the specific controls and warning indicators in place or being strengthened to Risk appetite statement business model, or because factors or manage and mitigate a risk The Group’s objective to generate long-term circumstances have elevated more generic risks in Day-to-day ownership of risk sits with business sustainable value for all stakeholders is reflected Ultra’s current business environment. In addition and functional management, under the regular in Ultra’s appetite for risk, which is reviewed to the principal risks identified below, Ultra also review of the Executive Team to whom the Board annually. Ultra has a low risk appetite in situations actively manages risks assessed as a lower, but have delegated principal responsibility for risk where its culture, reputation or financial standing not to say insignificant, level. These potential risks oversight. As Ultra implements its transformation may be adversely affected. However, the Group are often common to listed businesses and programmes in 2021 and beyond, risk does consider taking higher risks where the include business interruption risks (where in 2020 management and effective controls are key opportunity is seen to outweigh the potential Ultra demonstrated very effective management of drivers in the development of our new structures, risks, provided that appropriate levels of the Covid-19 outbreak), talent retention and polices and processes as we transition to ONE mitigating controls are in place. Where safety may recruitment risks (which has also been reducing Ultra. be compromised, Ultra has zero tolerance. The for Ultra as our ONE Ultra HR programmes Executive Team and Board assessed specific risk roll-out) and health, safety and environment risks Risk assurance appetite in relation to Ultra’s key and principal (which are seen as a priority for excellence rather Ultra’s management, Audit Committee and Board risks in 2020, assessing appetite as risk tolerant than principal risk), which have been reported on receive independent assurance on our key risks (where greater risk can be effectively managed to externally in previous years. and controls through Internal Audit reviews which deliver high return with established confidence), are outsourced and conducted by PwC. Outputs risk balanced (where additional investment in of the risk process are an input to the Internal control is supported by the business case) or risk Audit plan, focusing review activity on recognised averse (where Ultra invests to minimise the risk priority risks. Twice-yearly financial control reviews threat, in areas such as compliance risks). are conducted across all five SBUs and global shared services, chaired by the CFO with Internal Principal risks Audit represented, to provide additional In line with developing guidance on risk reporting, assurance, oversight and accountability for the we have focused our statement on principal risks management of risk and controls. to those that are current and/or particular to Ultra, either through the nature of our sector or
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Increased risk (medium term) Reducing risk Reducing risk Defence Sector Geopolitical Bid and Cycle Risk Risk Contract Risk
Defence spending by governments can fluctuate With our focus on the defence sector, geopolitical Across Ultra’s businesses, a major proportion cyclically depending on economic conditions, factors could lead to an unfavourable business of revenues are generated through contracts change of government policy or political climate for defence spending or restrict the access which are long term in nature and subject to considerations, budgetary constraints, and of overseas suppliers to national markets. complex terms and conditions. Contracts include changes to national and global threats. commitments relating to pricing, quality and Risk appetite: safety, technical and customer requirements, Risk appetite: Balanced and product servicing. Tolerant Potential impact Risk appetite: Potential impact Political change in a major end-customer country Balanced Lower defence spending by the Group’s major such as the USA could impact revenue flows from customers could have a material impact on the cancellation of defence programmes or reduction Potential impact Group’s future results and financial conditions. in future programmes for political reasons, or a A failure to fully recognise contract risks or to change of supplier selection conditions on anticipate technical challenges and estimate Mitigation commentary/examples defence contracts. costs accurately or other incorrect assumptions ++The Group is geographically spread across the at the outset of a contract can lead to unexpected USA, UK and international defence markets Mitigation commentary/examples liabilities, increased outturn costs and ++We develop and maintain strong relationships ++The Group proactively monitors the political reduced profitability. with customers, governments and stakeholders environments affecting our key markets differentiating through our domain expertise ++We develop and maintain strong relationships Mitigation commentary/examples ++Long-term nature of specialist defence contracts with customers, governments and stakeholders ++Business bid and contract management processes ++We seek to position the Group to access the differentiating through our domain expertise higher-growth parts of the market ++Diversified operations with local manufacturing ++Legal reviews of contract terms and conditions in our target market countries ++Contract-specific risk assessments Comment, changes and outlook ++Diversification of end customers in multiple ++Clear delegation of authority/escalation criteria As the key inherent risk for our chosen sector, countries for approvals there is a higher risk tolerance recognising that we ++Long-term nature of defence contracts and ++Reviews of contract performance are well placed to manage risks which are at the domain expertise core of what we do. Comment, changes and outlook Comment, changes and outlook Balanced risk appetite, with additional controls Growth in global tensions and instability is raising Balanced risk appetite, with additional controls investment where justified. defence priorities for national governments in our investment where justified. key markets in the short term. This may be offset Our investment in enhancing our internal in the medium term if, following the economic As well as carrying elements of risk, changes in the professional legal team continued in 2020, impact of Covid-19, defence spending is impacted geopolitical and threat environment for our improving our capability to tailor contract risk for a period in key markets as governments seek ‘five-eyes’ markets can also carry opportunity as reviews to Ultra’s risk appetite compared with to reduce Covid-19-driven deficits. This drives an our key customers draw on areas of our domain more generic external legal reviews. The increasing potential risk assessment beyond 2022. expertise in their response to a changing threat implementation of standardised bid and contract environment. policies and processes, and the pooling of capability and the alignment of similar businesses Uncertainty has reduced with the finalisation of under the ONE Ultra banner are in place and will the US election, and while Brexit was not a key risk bed in during 2021. for Ultra, agreement on arrangements for relevant trading areas post Brexit has improved the ability to plan for and manage future opportunities.
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Principal risks and uncertainties continued
Reducing risk Increased risk (short term) Increased risk Programme Delivering Security and Risk Change Cyber Risks
Many of the programmes entered into by Ultra are The ability to continuously improve and transform As a key partner to our customers, Ultra has complex and long term and are subject to various our business in line with our ONE Ultra strategy is custody of classified information. The incidence performance conditions which must be adhered vital for business success. Effective delivery of and sophistication of cyber crimes continue to to throughout the programme. Poor management major or concurrent change programmes with rise. The effective management and protection of such programmes brings risks related to: minimal effect on business as usual is a key of information and Ultra’s security and IT systems ++delays in product development or component of Ultra’s drive to deliver our strategy are necessary to prevent the compromise of launch schedules and support operational improvement. secure information, intellectual property or our people’s personal data. ++failure to meet customer specifications or Risk appetite: Balanced predict technical problems Risk appetite: Risk averse ++inability to deliver to contract terms Potential impact ++inability to manage programme costs or Transformation programmes may not be Potential impact forecast accurately delivered on time, or costs may increase. The Reputational damage to Ultra as a highly regarded expected benefits of change from programmes partner in the event of compromise of classified Risk appetite: Risk averse may not be realised. Under-resourcing may lead to information or intellectual property. This could management distraction from business as usual. lead to loss of business opportunities with Potential impact Structural change may impact employee morale. removal of government approval to work on Ineffective programme management could classified programmes. Regulatory action or result in damage to customer relationships or Mitigation commentary/examples civil/contractual penalties could result from cancellation of a contract resulting in claims for ++Change programme management policy, loss of personal data, a partner’s intellectual loss and reputational damage. Poor performance procedures and controls property or classified information. against a contract could also undermine the ++Executive sponsorship of all major programmes Group’s ability to win future contracts and could ++Bi-weekly Executive Team review of Mitigation commentary/examples result in cost overruns and significantly lower transformation programmes ++Consolidation of CORVID Protect as specialist returns than expected. internal cyber security resource ++Investment in dedicated professional ++As a business-to-business provider with minimal Mitigation commentary/examples transformation resource and leadership personal data, Ultra’s conventional cyber risk ++Strengthened programme capability and Changes and outlook profile for personal data loss is naturally processes Balanced risk appetite, with additional controls mitigated ++Newly implemented ONE Ultra programme investment where justified; increased current ++Intellectual property is addressed in the bid and management policy in 2020, replacing local investment reflects scale and scope of current contract management process, and protected diverse business policies change activity. through information security policies, ++Formal review and escalation framework procedures and systems ++Review and approval of key programmes by SBU We have strengthened capability around change management, together with our methodology for ++Security clearance processes are in place for all management teams, the Executive Team and the employees Board measuring the amount of change required by each project and the change management ++Established physical security processes are ++‘Lessons learned’ and best practice sharing initiatives required to effect the change. implemented at all sites ++Inspection of programmes by customers ++US defence business governance framework in Changes and outlook place using US Social Security Administration Focus on investment in strong controls for a key and Proxy Board vehicles enabling process; risk averse. ++Independent security reviews by defence departments and customers The standardisation of programme management policies and tools was rolled out in 2020 as part of Changes and outlook the ONE Ultra implementation, standardising our Focus on investment in strong controls for a key approach to programme management and its enabling capability; risk averse. control framework. Additionally, the business The focus of CORVID Protect as an internal reorganisation effective from the start of 2021 professional specialist cyber resource was brings alignment of specialist resources and instrumental in enabling secure, effective simplified management and oversight. remote-working capabilities during Covid-19, We also have a successful programme of enabling 60% or more of staff to work securely supporting our Programme Managers to become from home at peak lockdown periods, despite an accredited by the Project Management Institute. increased general business cyber risk environment. Investment in and implementation of improved, standardised secure systems through 2021 is a key enabler of the ONE Ultra strategy. This will drive mitigation of the increasing levels of risk in the global cyber environment.
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Reducing risk No significant change HEALTH, SAFETY AND ENVIRONMENT RISKS Governance, Compliance Pensions AND OPPORTUNITIES & Internal Controls ONE Ultra ONE Safety: In common with other businesses in our sector, The Group’s UK defined benefit pension scheme Think Safe, Act Safe, be Ultra Safe the Group operates in a highly regulated needs to be managed to ensure it does not As the Group transforms itself to ONE Ultra, environment across multiple jurisdictions and become a serious liability for the Group. There are our approach to the management of health is subject to a range of regulatory, governance a number of factors including investment returns, and safety risks is moving from a localised and compliance requirements. Retrospective long-term interest rate and price inflation model to one with ONE Ultra ONE Safety at compliance changes (for example, tax) or a failure expectations, and anticipated members’ longevity its heart. Programmes, developed through in the framework of internal controls could result that can increase the liabilities of the scheme. consultation with our businesses in 2020, will in penalties, liabilities or reputational damage. Risk appetite: Risk averse roll out in 2021 to align our management of Risk appetite: Risk averse safety risk with a unified management Potential impact system and global toolset. While Ultra’s Potential impact Any increase in the deficit may require additional operating environment is relatively benign Key impacts from specific relevant controls/ cash contributions and thereby reduce the from a health and safety perspective, it is our events, all of which carry the potential for available cash for the Group. aim to seize the opportunity to develop a reputational damage are: Mitigation commentary/examples true safety culture, aligned to our ASPIRE ++Financial rules and standards compliance – failure ++Annual accounting and triennial pension values, where every individual recognises to comply in key areas such as revenue recognition valuations are in place and any issues that may their ownership, and the contribution they could result in adjustments that undermine results arise are highlighted to the Board can make to achieving excellence in safety, ++Breach of defence contractor financial ++The Pension Trustees and the Company actively reflecting Ultra’s zero tolerance to safety risk. compliance rules in a key market such as the consider pension risk reduction activities such as USA or UK, could lead to financial/participation Global Environment Risk liability matching, lower risk investment strategy penalties and/or reputational damage Ultra recognises that a compliance-focused and hedging approach to environmental risks is neither ++Trade compliance – failure to comply with export ++The Board undertakes regular pension appropriate nor will it fit with our CSR controls or defence-specific requirements such as strategy reviews priorities. In line with our newly launched US International Traffic in Arms Regulations controls ASPIRE values, environmental priorities are a could result in regulatory action and penalties Changes and outlook key pillar of our sustainability plan to be the Investment in the management of pension risk ++Anti-bribery and corruption (ABC) – failure to best environmental custodians we can be, as takes account of prudent specialist advice; risk comply with multiple jurisdiction rules in relation part of an opportunity to differentiate averse. Periodic professional review and reports to public sector contracts directly or through ourselves for all our stakeholders through from advisers as the risk environment changes intermediaries could result in regulatory action our values as well as wider business are in place as indicators for this legacy cash risk. and penalties capability and performance. While Mitigation commentary/examples The pension scheme has continued to increase environmental factors are not yet recognised ++Corporate and business-level controls policies, the hedging of its liabilities and the de-risking as a current principal risk, they feature on our procedures and systems of its investment strategy. There is no change wider risk radar. We see here an opportunity ++Internal expert corporate teams in to this risk. for excellence and anticipate that they will key functional areas become an emergent key risk in coming ++IT system controls years as we commit to environmental targets and support global initiatives on climate ++Controls and compliance reviews by change and environmental improvement. management and independent providers ++Specialist advisers Changes and outlook As an international defence supplier, investment in strong compliance controls are key to our standing as a responsible and reputable supplier to governments; risk averse. 2020 has seen continued investment in professional roles and capabilities for guidance and oversight in our key industry compliance areas including trade compliance, defence contractor compliance and ABC. While recognising the increasing demands of the compliance environment, the assessment of the net risk as reducing reflects the marked improvements in our compliance controls framework. New ONE Ultra processes and systems in finance and key compliance areas, with strengthened and hard-wired controls, will continue to roll out in 2021 as part of our transformation programmes.
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STATEMENT OF GOING CONCERN LONG-TERM VIABILITY STATEMENT
The Directors have a reasonable expectation Ultra’s prospects and viability changes in conditions, the likelihood of their that the Group has adequate resources for a When reviewing the long-term prospects of the occurrence and the likely effectiveness of period of at least 12 months from the date of Group, we consider: mitigating actions that the Directors would approval of the financial statements and have consider undertaking. therefore assessed that the going concern The market basis of accounting is appropriate in ++Long-cycle defence markets with stable In particular, we have modelled the preparing the financial statements, and through-cycle growth following scenarios: that there are no material uncertainties ++Short- and medium-term growth expected in ++A very prolonged and deep downturn across to disclose. our core markets of Maritime, Intelligence & a large proportion of the operating units (e.g. Communications, Forensic Technology, Defence Sector Cycle Risk, Geopolitical Risk), Ultra’s net debt at 31 December 2020 was Energy, and Military Aerospace resulting in a 15% year-on-year decline in £85.8m (2019: £154.8m) including £37.7m ++A strong order book, providing forward revenues after 2021, with underlying (2019: £41.2m) of lease liability. The Group’s visibility operating cash conversion of 70%; committed lending facilities amount to ++Capabilities in Ultra which position us to grow ++Significant execution issues on one or more £401.2m in total and comprise loan notes in above the markets contracts or programmes (e.g. Bid and issue to Pricoa of £50m and $70m, and a Contract Risk, Programme Risk or Delivering revolving credit facility (RCF) of £300m that is Strategy and business model Change risk), resulting in no revenue growth denominated in Sterling, US Dollars, ++Focus, Fix, Grow transformation improving beyond 2021 and underlying operating cash Canadian Dollars, Australian Dollars or Euros. efficiency conversion reducing to 50%; and The RCF is provided by a group of eight ++Parenting advantage accelerating growth ++Realistic worst-case financial impacts to the international banks and, in certain acquisition ++Rigorous resource allocation supporting Group of the Covid-19 pandemic, which scenarios, permits an additional £150m strong returns on capital included an assumption of four- to eight-week ‘accordion’ which is uncommitted and subject ++Asset-light business model delivering strong long closures of all sites, similarly significant to lender consent. The Group also has access cash flow disruption to the supply chain, and increased to £5.0m and $2.5m net overdrafts. The workforce absence through illness. financing facilities are used for balance sheet ++Diversified customer base providing resilience and operational needs, including the funding Assessing Ultra’s viability In addition, we have modelled the impact of of day-to-day working capital requirements. The Board conducted the viability review for a significant one-off cash outflows to show the The maturity profile for the Group’s period of three years to December 2023, to effect of simultaneous settlement of contingent committed lending facilities is as follows: coincide with its review of the Group’s annual liabilities, contract liabilities or outflow arising from the Group’s other principal risks. Facility Expiry budget and medium-term forecasts from the strategic plan. Performance and risks against Consideration was also given to the level of RCF £50m November 2023 both the annual budget and the strategic unexpected cash outflow or decline in RCF £250m November 2024 plan are reviewed regularly by the Board profitability that would result in a breach of financial covenants. Pricoa £50m October 2025 and Executive as part of our normal governance cycle. Pricoa $40m January 2026 The Directors have determined that the three-year period to December 2023 is an Pricoa $30m January 2029 The Directors have considered the potential impact of the principal risks set out on pages appropriate period to provide its viability statement. Based on this assessment, the Though global macro-economic conditions 55-57 and have modelled scenarios, which Directors have a reasonable expectation remain uncertain with continued uncertainty included the potential impact of the principal that the Company will be able to continue in arising from impacts of the Covid-19 risks on the business. The long-term viability operation and meet its liabilities as they fall pandemic (detail on the potential risks to the modelling took into account: Ultra’s financial due over the period to December 2023. Group associated with this are set out on projections and prospects; its robust balance pages 55–57), the Group’s ability to continue sheet including available cash and committed trading successfully in 2020 during the borrowings; key financial covenants and pandemic, the long-term nature of Ultra’s headroom; its ability to raise new finance in business and its positioning in attractive different financial market conditions; the sectors of its markets, taken together with proportion of sales to governments and other the Group’s forward order book, provide a major prime contractors; the diversified nature satisfactory level of confidence in respect of of the key markets and programmes on which trading in the year to come. the Group operates; and the long-term nature of many of these programmes. The Board has considered the magnitude of potential impacts resulting from uncertain future events or
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WE ARE Agile
Our risk approach to Covid-19
In order for the Board and Executive Team to support working from home where appropriate monitor the rapidly changing crisis in 2020, an ++Investors – we proactively engaged with Executive Covid-19 Incident Management Team shareholders with numerous one-to-one calls, an was created. This team initially met on a weekly update Regulatory News Service announcement basis throughout the first global lockdowns. As and sales meetings with brokers throughout initiatives to manage and coordinate our response the pandemic were embedded, these meetings were able to drop ++Suppliers – We worked actively with suppliers to biweekly throughout the summer of 2020 and to address areas of issue in supply chains and are now occurring only as and when needed with any areas of support they needed Covid-19 being managed largely on a day-job ++The local community support given by Ultra plus basis. employees was particularly impressive, with At all points of our decision-making we considered many sites making PPE and also being named our five key stakeholder groups and the medium- as part of the Ventilator Challenge UK. The Group and long-term impact for all our decisions. also created a $220,000 fund to support local Engagement with our stakeholders has been communities impacted by the pandemic crucial in understanding their views. For example: Throughout the Covid-19 experience so far, Ultra ++Ultra was identified as a critical supplier in has continued all operations with new socially- defence and energy in all our jurisdictions and distanced working arrangements and with up moulded our business continuity response to to 60% of staff working remotely from home. prioritise critical programmes ++At the same time, we worked actively with our We conducted a Covid-19 lessons learned exercise customer base to minimise any service disruption at the end of 2020 and have taken learnings while also winning new contracts forward both to manage the ongoing pandemic, ++As a result of employee feedback following our but also to embed practices into normal operations actions to implement Covid-19-safe environments such as improved cleaning routines and more and home-working, Ultra has launched its flexible working practices such as revised shift first-ever Group flexible working policy to patterns and home-working where appropriate.
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Financial review
STATUTORY OPERATING PROFIT BY DIVISION