Annual Report and Accounts 2019 We are Ultra. are We brilliant thinkers, problem solvers, relentless explorers.relentless We are investigators,We
Ultra Annual Report and Accounts 2019 OUR TOP CUSTOMERS
We work with the US Department of Defense (DoD), the UK Ministry of Defence (MoD) and other aerospace, defence and critical infrastructure providers both directly and through prime contractors. Our top 10 contracts accounted for 14% of our 2019 revenue and our top 10 platforms accounted for 19% of revenue. US DoD 22% UK MoD 7% Lockheed Martin 6% Boeing 5% BAE Systems 5% Northrop Grumman 3% Pratt and Whitney 3% General Dynamics 2% US Bureau of Alcohol, Tobacco, Firearms and Explosives 2% Thales 2%
Ultra at a glance p8 Our target markets p24 Ultra Annual Report Strategic report Governance Financial statements and Accounts 2019 1
OUR MISSION AND THE REASON WE EXIST Innovating today for a safer tomorrow.
OUR OUR GLOBAL MARKETS REACH
We operate mainly as a Tier 3 (sub-system) Our core markets are the ‘five-eyes’ nations: and occasionally a Tier 2 systems provider Australia, Canada, New Zealand, UK and USA. in the maritime, C4ISTAR-EW (command, This gives us access to the largest and most control, communications, computers, sophisticated addressable defence budgets intelligence, surveillance, acquisition and in the world. reconnaissance – electronic warfare), military and commercial aerospace, North America 61% nuclear, and industrial sensors markets. UK 21% Maritime 43% Rest of the World 11% Intelligence & Communications 27% Mainland Europe 7% Other critical detection and control markets 30%
We provide innovative, mission-specific, bespoke technological solutions to our customers’ most complex problems. Direct defence sales to the DoD and MoD accounted for 29% of Group revenue in 2019. Indirect sales to the US DoD and UK MoD accounted for an additional 24%. Ultra Annual Report 2 and Accounts 2019 Ultra Annual Report Strategic report Governance Financial statements and Accounts 2019 3
OUR VISION To deliver outstanding solutions to our customers’ most complex problems.
OUR STRENGTHS
Customer reputation and relationships Robust business model A strong reputation, technical relationships A breadth of capabilities, technical knowledge and a record of delivery that make us a critical and expertise that support our broad range of supplier to many of our customers. solutions. We are not dependent on any one technology, product, platform, application, Technical expertise customer or market. We apply our capabilities and deep technical knowledge to provide customers effective Intellectual property and capability electrical, electronic and data solutions – A range of solid capabilities and deep technical particularly in harsh and highly regulated knowledge in transducer design, signal and environments where size, weight and power radio frequency, encryption, transmission, are key. assurance and data processing. People Every day, our talented and committed people deliver innovative solutions using their expertise, Ultra capability and technology. Our business review p26 Ultra Annual Report 4 and Accounts 2019
We are the smart people behind the smart people. Every day, all over the globe, people are working to make the world safer and more secure. And behind those people is Ultra.
There is huge variety in my We’re moving from a group of day-to-day job. One minute I’m individual businesses to ONE Ultra. working on a multimillion-dollar That’s a huge change but an exciting programme and the next we are one. We have some of the best developing our own innovations. relationships with our customers You would never find this type of in the industry, so keeping that variety in other companies. entrepreneurial spirit and local focus while standardising the business is a fantastic opportunity to be part of.
OUR ASPIRE VALUES Agile Performing Rewarding We embrace change, adapting We are relentless about quality, We love to celebrate success, to the conditions and making we’re never satisfied until we’ve seeking out and rewarding positive decisions at the right level. done what we said we’d do. contributions at every level.
Sharing Innovating Empowering We win as a team, sharing We’re open and questioning, We trust and empower each ideas and resources to achieve we challenge each other other, acting safely, ethically great things. to think in new ways. and with integrity.
Our people and culture p34 Ultra Annual Report Strategic report Governance Financial statements and Accounts 2019 5
This is a business that is changing for the better. I feel like I’m a key part of that journey. At every stage of this process we have been involved in the decisions that management are taking and I truly believe what we are doing now is going to take Ultra to the next level. Ultra Annual Report 6 and Accounts 2019
Contents Performance highlights
Strategic report Order book RETURN TO GROWTH 8 Ultra at a glance 11 Our new ONE Ultra strategy £1.0bn +4.0% ++Positive order book development, (2018: £938.9m) robust revenue growth 14 Chief Executive’s report ++Positive profit, earnings and ROIC 16 Working with our stakeholders Revenue (return on invested capital) progression 18 Our business model ++Average working capital turn improved by 12%, despite working capital normalisation 20 External key performance indicators £825.4m +7.7% (2018: £766.7m) 22 Strategic Business Unit changes 24 Our target markets Statutory operating profit TRANSFORMATION STARTED 26 Strategic Business Unit review 32 How we do business £94.2m +44.3% ++ONE Ultra strategy clarified, (2018: £65.3m) cultural change commenced 40 Principal risks and uncertainties ++Good Focus; Fix; Grow progress Underlying operating profit* 47 Financial review ++Technology and infrastructure investment accelerating Governance £118.2m +4.9% (2018: £112.7m) 52 Our Board POSITIVE OUTLOOK 54 Our Executive Team Statutory basic earnings per share 55 Corporate governance report ++Good momentum 105.1p +141.1% ++Healthy order book, up 10.7% 68 Nomination Committee report (2018: 43.6p) organically* and strong order 70 Audit Committee report cover of 71% (2018: 66%) Underlying earnings per share* 74 Directors’ remuneration report ++Significant opportunities to drive 77 Proposed Directors’ Remuneration Policy enhanced growth and improve 119.5p +9.1% efficiency over time 83 Annual Report on Remuneration (2018: 109.5p) 92 Directors’ report Underlying operating cash conversion*
Financial statements 95 Independent auditor’s report 73% (2018: 79%) 104 Consolidated income statement Dividend per share 105 Consolidated statement of comprehensive income 106 Consolidated balance sheet 54.2p +5.0% 107 Consolidated cash flow statement 108 Consolidated statement of changes in equity 109 Notes to accounts – Group Forward-looking statement 147 Statement of accounting policies This Annual Report contains certain forward-looking statements with respect to the operations, strategy, performance, financial 156 Company balance sheet condition and growth opportunities of the Group. By their nature, these statements involve uncertainty and are based on 157 Company statement of changes in equity assumptions and involve risks, uncertainties and other factors 158 Notes to accounts – Company that could cause actual results and developments to differ materially from those anticipated. The forward-looking 161 Statement of accounting policies statements reflect knowledge and information available at the date of preparation of this Annual Report and, other than in 165 Glossary accordance with its legal and regulatory obligations, the Company undertakes no obligation to update these forward-looking statements. Nothing in this Annual Report should be construed Shareholder information as a profit forecast. 166 Five-year review * Underlying and organic measures, as quoted throughout the strategic report, are reconciled to statutory measures in note 2 168 Business addresses (pages 112–113) and defined on pages 155 and 164 Ultra Annual Report Strategic report Governance Financial statements and Accounts 2019 7
2019 was a busy year for Ultra, and one in which we made great progress. We defined and started our Focus; Fix; Grow transformation journey, made good progress on a number of our change initiatives and continued to identify longer-term opportunities for enhanced growth and improved efficiency. At the same time, we delivered a good set of results for our stakeholders. We enter 2020 with an enhanced, engaged and motivated team and a strong order book. In addition to focusing on improved delivery as part of our change agenda, we will be accelerating investment in internal R&D and underlying IT infrastructure as well as increasing our focus on process standardisation and excellence. Simon Pryce Chief Executive Ultra Annual Report 8 and Accounts 2019
Ultra at a glance Our Strategic Business Units
Maritime & Land Became “Maritime” on 1 January 2020.
Experts in maritime mission Our core capabilities Revenue systems, including: sonar, radar, and strategic focus acoustic expendables, signature Underwater expendables £353.0m management and power systems. ++World-leading provider of sonobuoys Organic revenue growth We are a strategic partner of and sonobuoy receivers ‘five-eyes’ defence customers, ++Towed and expendable off-board +7.8% countermeasure systems focusing on mission-centric Underlying operating profit ++Signal processing automatically detects, equipment, systems and support. classifies and tracks anti-submarine warfare Our innovative solutions deliver threats to surface ships, submarines and £52.5m critical advantage to our customers unmanned underwater vehicles Underlying operating margin operating in the uniquely challenging Sonar sensors & systems maritime environment. ++Standalone hull mounted and towed 14.9% sonar installations to fully integrate sonar suites for surface ship applications ++Modular system fuses data from ship-board 2020 and off-board sensors to build a complete ADDRESSABLE MARKETS underwater tactical picture delivering a AND SIZE complete sonar capability ++Experts in active and passive anti-submarine warfare sonar processing Underwater expendables £356m Signature management & power systems ++Integrated signature management capabilities Sonar sensors & systems £698m ++Underwater, fixed and portable signature Signature management & power £115m measurement systems, on-board systems, Radar systems £61m and magnetic and electric sensors ++Naval power conversion and control systems improving the reliability, efficiency and capability of naval vessels Radar systems ++Robust, real-time data aggregation and synchronisation radar architecture, surface search radar Ultra Annual Report Strategic report Governance Financial statements and Accounts 2019 9
Communications & Security Became “Intelligence & Communications” on 1 January 2020. Forensic Technology now reports under ‘Other critical detection and control businesses’.
Experts in mission-critical, Our core capabilities Revenue multi-domain intelligence, and strategic focus communications, command and Communications £267.9m control, cyber security and electronic ++Reliable, high-capacity tactical radio and Organic revenue growth warfare. Our innovative solutions advanced waveforms for defence and security applications that enable accurate and timeline +3.4% deliver information advantage exchange of voice, video and data for military globally through the intelligent and government customers worldwide Underlying operating profit application of integrated technology. Command, control & intelligence ++Tactical command and control, and video data £38.6m link systems, providing critical data exchange Underlying operating margin capabilities and situational awareness to naval, land and airborne users 14.4% ++Capabilities that support the planning and execution of complex and critical operations at all levels of the command structure 2020 ADDRESSABLE Cyber MARKETS ++Advanced crypto and key management solutions AND SIZE that allow the secure exchange of information and situational awareness for customers at both tactical and strategic levels Communications £912m Specialist radio frequency C2 & intelligence £197m ++Small, lightweight, high integrity radio frequency sensors and components that enable flight Cyber £503m instrumentation and electronic warfare systems Specialist radio frequency £444m ++Capabilities that support the test and evaluation of radar and electronic warfare systems Ultra Annual Report 10 and Accounts 2019
Ultra at a glance continued
Aerospace & Infrastructure Became ‘other critical detection and control businesses’ on 1 January 2020 and now comprises: PCS, Energy and Forensic Technology.
Revenue Underlying operating profit £204.5m £27.1m Organic revenue growth Underlying operating margin +9.8% 13.3%
Precision Control Systems Energy Forensic Technology Energy focuses on the design and supply of (PCS) We are a world leader in the design and supply safety-critical sensors and control systems We design and supply market-leading safety of highly sophisticated optical imagery systems, mainly to the nuclear industry in the UK, and mission-critical solutions mainly in military together with database management and data North America and China. We design, and commercial aerospace. analytics software with our core focus on manufacture, supply and support safety ++We provide high-integrity mission and enforcement agencies around the world sensors and critical systems in both nuclear safety-critical products and systems for to prevent and solve crime. and selected industrial applications worldwide. the most challenging situations across Competitive advantages air and land ++We are a global engineering and design manufacturer focusing on highly regulated ++Pioneers of automated ballistics identification ++Our manned and unmanned vehicle markets including nuclear, oil, gas and space ++Experts in big data management comparison systems and equipment improve vehicle and machine learning algorithms reliability and performance, while reducing ++We develop sensors, instrumentation and the burden on operators and maintainers control systems for harsh environments ++Firearm subject matter experts and mission-critical applications ++We also offer innovative products optimised ++Integrated Ballistic Identification System (IBIS) to support the unique challenges of the ++We focus on our customers’ success in provides equipment and support to the dismounted soldier every step of our process from initial US Bureau of Alcohol, Tobacco, Firearms and sales engagement, quality and delivery Explosives’ National Integrated Ballistic Competitive advantages to lifetime support Information Network (NIBIN) Application-engineered safety and ++Market leader mission-critical electronic systems in: Competitive advantages Safety-critical, nuclear-qualified ++data and power management Growth drivers include: instrumentation and control technologies ++objective identification for evidence in court ++position sensing and control ++Sensors qualified to operate in regulated ++continued globalisation of installed base ++stores ejection and management nuclear plants ++increased functionality and automation, ++highly regulated industries ++Experts in safety-critical design, reactor driving greater service and support revenue ++single-sourced positions on many physics control systems and materials science civil and military platforms ++Designed into the UK AGR (advanced ++harsh environments requiring gas-cooled reactor) fleet and the global flawless reliability Westinghouse AP1000 fleet Growth drivers include: ++On 200 reactors and 500 nuclear ++positions on current platforms facilities worldwide ++continued investment in technology ++Sole instrumentation and control partner of for future ‘more electric’ civil and NuScale for its small modular reactor (SMR) military applications Growth drivers include: ++continued SMR development, participation in new-build reactors and investment in technology for new reactor designs Ultra Annual Report Strategic report Governance Financial statements and Accounts 2019 11
Our new ONE Ultra strategy Connecting our businesses and people
Where we’ve come from Why are we transforming? In January 2020 we launched our We’ve been solving difficult problems ++The world is changing. The threat and adversary for 100 years... balance is evolving new ONE Ultra transformation. ++Technology and innovation are accelerating We will become a cohesive solutions 1920 Ultra’s story began in 1920, product developments and reducing when Edward Rosen set up a small solution lifecycles provider, addressing our customers’ electronics factory in West London most complex problems. ++Customer needs and procurement strategies 1940 During the Second World War are evolving: Ultra started designing military – interoperability/multi-domain capacity communications and aircraft components – data and information focus 1960 Post-war, Ultra continued to develop – agility in command and control defence solutions, including early sonobuoys – managing denied and contested domains ++Stakeholder feedback that, while we have plenty 1996 Ultra listed on the London Stock Exchange to be proud of, there is more we could do to and made first acquisition in the USA improve how and what we deliver for them, 2009 Ultra expanded to Australia and the efficiency with which we do it 2020 As we celebrate 100 years of Ultra, we are today made up of 4,000 people in over 50 locations. Each of our businesses has a specialist expertise Ultra Annual Report 12 and Accounts 2019
Our new ONE Ultra strategy continued
Why we exist Innovating today for a safer tomorrow
Our vision To be a leading partner delivering outstanding solutions to customers’ most complex problems in defence, security, critical detection and control environments
Where we’re going
ONE Ultra that delivers balanced growth and We’ve spent 2019 developing a more long-term value creation for stakeholders: focused strategy and defining an ++A common vision and mission ambitious transformation programme: ++Clear ASPIRE values that support a collaborative, agile and customer-orientated culture Identify where we can deliver ++A focused strategy parenting advantage ++Realising parenting advantage that accelerates 1. growth and improves efficiency and delivery ++Improving and standardising processes and Review portfolio to align sharing best practice 2. with value creation potential
Create a vision for 3. ONE Ultra
Build a strategy 4. aligned to our vision
Design the organisation to 5. support strategic delivery Ultra Annual Report Strategic report Governance Financial statements and Accounts 2019 13
Grow
Fix
Focus
Our transformation agenda Focus Fix Grow on our core areas of strength the things holding us back value for our employees, customers, suppliers, local communities and investors ++Applications engineering ++Culture and talent – HR processes, aligning ++Signal and data capture/processing people, development and reward ++Improved functional operating models ++Signal, data and radio frequency transmission, ++Operating model – organisation redesign ++Enhanced innovation analytics and interpretation and capability mapping ++Strategic, cross-Group customer relationships ++Specialist encryption ++Operational improvement – process ++Technology, capability and resource sharing ++Sub-systems integration improvement, standardisation, commercial across Ultra management, internal R&D discipline ++SWaP (size, weight and power) in harsh ++Capital discipline and regulated environments ++Infrastructure – IT infrastructure and ++Attracting and retaining the best talent data architecture ++Signature and power management
See Chief Executive’s report p14 See Our people and culture p34 Ultra Annual Report 14 and Accounts 2019
Chief Executive’s report Building momentum
I’m very pleased with the passion Financial summary This was predominantly due to investment in our and appetite for change that I see 2019 was a successful year, with a significant transformation programmes (including IT and number of new contract wins and opportunities R&D), increased long-term incentive accrual and building across the Group. I’d like to including, as previously announced: a $1bn the lack of the one-off gain on foreign exchange take this opportunity to say thank sonobuoy indefinite delivery/indefinite quantity exposure recognised in 2018, which (as previously (IDIQ) contract for ERAPSCO (our 50:50 joint announced) is now hedged. Operating margins you to all our colleagues for their venture), a $500m IDIQ for our ORION radios, were also negatively impacted in our Maritime enthusiasm, determination and a leading role in the Canadian Surface Combatant Business Unit where, following enhanced commitment to Ultra and worth potentially in excess of $500m for Ultra, operational oversight and a more rigorous and the US Next Generation Surface Search programme review process, we have recognised our transformation journey. Radar development programme. contract losses of £8.8m during the year. We remain excited about the Our order book grew by 10.7% organically, Underlying earnings per share increased 9.1% significant opportunity within building on the 5.2% organic growth we saw in to 119.5p, reflecting the increase in profit and 2018. This reflects continued strong markets, reduced number of shares in issue compared Ultra to accelerate growth, improve particularly in North America, and continued with the prior year, as a result of the share delivery and generate exceptional customer demand for our technologies and buyback completed in February 2019. Statutory capabilities that are core to addressing areas of earnings per share increased 141.1% to 105.1p, value for all our stakeholders perceived threat. We entered 2020 with a very reflecting per the above and an increase in over time and we are increasingly high level of order cover at 71% (2019: 66%), statutory profit before tax as shown in note 2. confident in our ability to deliver it. which provides us with a good visibility for the coming year. Underlying operating cash conversion in the year was better than originally expected at We delivered our second consecutive year of 73% (2018: 79%) despite the working capital organic revenue growth since 2011. Group normalisation flagged this time last year and revenue was up 6.8% on an organic basis, with all increased capital expenditure of £21.8m three of our Business Units showing good growth. (2018: £18.3m), with three more enterprise Aerospace & Infrastructure had a particularly resource planning (ERP) implementations strong year, driven by sales in our high pressure going live during 2019. Average working pure air generator (HiPPAG) units for the F-35. capital turns for the Group improved to 7.30x (December 2018: 6.52x). 2019 also marked our return to organic profit growth which was 2.9% in the year. The statutory A revised and simplified return on invested operating profit growth reflected reducing capital (ROIC) measure with fewer adjustments amortisation costs, the completion of the has been established for 2019. ROIC increased to S3 programme in 2018 and the non-recurrence 17.8% (2018: 16.2%). This measure is consistent of 2018 impairment charges. As expected, with the measure used for LTIPs going forward. our underlying operating margin was lower than last year at 14.3% (2018: 14.7%). Ultra Annual Report Strategic report Governance Financial statements and Accounts 2019 15
OUR ONE ULTRA STRATEGY Grow Fix Focus
ONE Ultra will enable us to become a People agenda, aligning, improving and cohesive solutions provider, delivering standardising our people development parenting advantages, improving and reward processes and investing in an discipline and processes, leveraging more infrastructure and tools to enable them. We are opportunities across the Group and approaching completion of our organisational achieving greater efficiency. design process to support strategic delivery and are developing revised ways of working to Our progress so far allow implementation of a new organisational In addition to delivering a good financial design from the beginning of 2021. performance, we also spent 2019 developing a more focused strategy and defining an While resource constraints meant we got off ambitious Focus; Fix; Grow transformation to a slower start than anticipated, we began programme to deliver the exciting value- implementing our IT strategy in 2019. With the creation potential we believe exists for all appointment of a Chief Information Officer in Ultra’s stakeholders. We were objective in H2 to lead the function, we made great strides defining what we are really good at, what in standardising infrastructure, increasing technology, skills and capabilities set us apart connectivity and launching an effective Outlook from our competitors, and where and how we internal collaboration and communications 2019 was a busy year for Ultra, and one in which can create value. We reviewed our portfolio platform. Our IT strategy, which is a multi-year we made great progress. We defined and started against that value-creation potential to investment programme, has started 2020 our transformation journey, made good progress determine areas of strategic focus and we with good momentum. on a number of our change initiatives and have made good progress in many areas: continued to identify longer-term opportunities We commenced an ERP standardisation for enhanced growth and improved efficiency. programme in 2016 and completed three Focus At the same time, we delivered a good set of further ERP implementations in 2019. However, We developed a vision, mission and set of values outcomes for our stakeholders. for ONE Ultra and a clear strategy for the future. our strategic review has highlighted a greater We have set objectives supported by internal than anticipated opportunity for process We enter 2020 with an enhanced, engaged short and long-term goals and key performance standardisation and improvement. This will and motivated team and a strong order book. measures to monitor delivery for all our be an area of significant focus in 2020 and In addition to focusing on improved delivery, stakeholder groups. Our vision, mission, we will slow the ERP programme until this as part of our Focus; Fix; Grow change agenda values and ONE Ultra strategy were launched work is complete. Despite this, investment in we will be accelerating investment in internal internally across the organisation and externally infrastructure and applications will accelerate R&D and underlying IT infrastructure as well as in January 2020. in 2020 as we roll out our HR Information increasing our focus on process standardisation Systems and also commence a data and excellence. As a result we continue to expect Fix harmonisation and standardisation initiative. broadly stable margins in 2020. We made good progress in most, but not all, We remain excited about the significant of our Fix initiatives in 2019. To improve Grow The increased focus on capital allocation opportunity within Ultra to accelerate growth, oversight and accelerate delivery of our improve delivery and generate exceptional value Focus; Fix; Grow transformation (which is made and return on investment discipline is already driving improved prioritisation for all our stakeholders over time and we are up of a number of change programmes, increasingly confident in our ability to deliver it. many with interdependencies and conflicting and performance. Combined with greater resource requirements), we appointed a senior strategic clarity, there has been a significant Simon Pryce operational leader to the full-time role of improvement in internal R&D discipline. Chief Executive Transformation Director in Q4. We are already While this, together with engineering resource seeing the benefits of more coordinated constraints, has led to a slower than anticipated programme oversight which, together start to our internal R&D investment, we have with better investment cases and project made good progress in H2. This was seen in management discipline, is leading to areas such as artificial intelligence, machine improved prioritisation and better delivery. learning and unmanned surface vehicles. The increased investment in internal R&D in We have delivered on our most important H2 will continue on an annualised basis in 2020. initiatives. We have defined the culture we want to create and the nature of transformation In summary, we are very pleased with we are undertaking. We strengthened and the progress we have made against our enhanced the Executive Team and are building transformation agenda and overall we are a senior management team with the capability, ahead of where we anticipated we would be energy and passion to drive transformation and at the beginning of the year, with accelerating change. We have also made great strides in our momentum into 2020. Ultra Annual Report 16 and Accounts 2019
Working with our stakeholders
Our approach Our business exists to meet the needs of all stakeholders. These relationships are even more important during times of change, which is why we have invested in defining a goal for each Employees Customers stakeholder group that we believe defines what Goal Goal we should be delivering to them. These goals Create a dynamic, inclusive and inspiring Partner with customers as preferred were set and agreed with the Board, taking all our stakeholder groups into account. The following work environment that attracts, develops suppliers delivering innovative solutions pages provide a snapshot of some of the ways in and retains the best diverse talent pool. that create “win–win” outcomes for which these goals influence our decision-making. Achieved by: all parties. Resource allocation is a key focus of Ultra. ++creating a winning culture through embedding Achieved by: This includes how to allocate our capital in order our vision, mission and values and engaging ++being the customers’ supplier of choice in to achieve the highest returns but also where with our employees to make Ultra a dynamic, our areas of strategic focus to allocate our time and people and training. inspiring and rewarding place to work ++partnering to understand customer problems While 2019 has been a year of great progress in ++investing in and developing our people, and priorities and creating valued solutions bringing our stakeholders to the forefront of our enabling them to meet their personal and that the customer is prepared to pay for strategy and goals, we have a lot to do in all areas. our corporate aspirations ++delivering on our commitments and exceeding ++building a strong talent pipeline to create We have tried to create value for all our customer expectations effective succession stakeholders equally but we have prioritised ++being agile, flexible and responsive to certain actions this year in order to support our ++strengthening leadership and functional customer needs goal of creating a joined-up strategy and direction capability in support of strategic delivery ++valuing creative investment in strategic R&D for the Group. ++valuing, and succeeding through, diversity to innovate in support of customer needs and talent pipeline Our employee stakeholder group has shown the Key measures Key measures most progress this year with the launch of our Cultural change, investment in people, diversity Delivering on our commitments, investment first ever global employee engagement survey and talent pipeline in internal R&D and HR strategy. We have made considerable progress with our shareholders, improving our How we have engaged this year How we have engaged this year communications and making our business ++Our first ever global engagement survey ++Programme of regular and accountable senior clearer and simpler to understand. We are also completed in March 2019 leadership engagement with key customers starting to give a joined-up ONE Ultra message ++Two conferences held with top leadership ++Cross-business management of key to our customers and suppliers. We launched a of every business influencer relationships Corporate Social Responsibility (CSR) Committee ++Bi-weekly newsletter and internal ++Group-wide customer engagement key at the end of 2019 to focus on our communities communications platform launched performance indicators (KPIs) with action plans and environmental impact and we are clear that ++Town hall meetings with Executive teams this area will be a high priority for the business at every key business site in 2020. ++New HR strategy launch at KEY ISSUES RAISED & Leadership Conference We are also aware that these stakeholder groups DISCUSSED BY ++Leadership framework and rewards review THE BOARD represent a wide variety of people with different priorities. We have therefore tried to pull out ++Focus groups created to support details on differing needs where we can. transformation initiatives ++Chairman and Board site visits, tours and ++Adoption of customer feedback measures senior management team dinners and how these would be implemented ++Clarity on Ultra portfolio, target sectors This page describes how the Directors have considered the and contact points matters set out in section 172(1) of the Companies Act 2006, KEY ISSUES ++Opportunities for future engagement as amended by the Companies (Miscellaneous Reporting) RAISED & and teaming Regulations 2018, when performing their duty to promote DISCUSSED BY THE BOARD the success of the Company. Further details on key actions Actions taken in this regard are also contained within the Governance ++More effective strategic relationship building, section on pages 66–67, and are incorporated into this marketing and cross-selling to customers, statement by cross-reference. ++Results of the employee engagement survey, feedback and actions for 2019 influencers and end-users ++Recommendations from transformation focus ++Alignment of internal R&D with agreed future groups and feedback reports including customer requirements suggested approaches to change ++Internal communications improvements, Ultra strategy, vision, mission and values, and HR strategy (see pages 34–36) Actions taken ++Set a new HR strategy for the group and identified key areas of focus ++Launched communications platform Ultra Annual Report Strategic report Governance Financial statements and Accounts 2019 17
Suppliers Communities Investors Goal Goal Goal Develop Group-wide supplier partners To conduct business in an ethical, Deliver outstanding, through-cycle with like-minded values that provide safe and sustainable way, acting as value for shareholders through best value solutions, technical innovation a positive force and making an active effective execution of Ultra’s strategy. and support mutual success, fairness contribution to our communities. Achieved by: and respect. Achieved by: ++clearly defining and communicating Ultra’s corporate strategy for outstanding Achieved by: ++developing an Ultra-wide CSR strategy value-creation that evolves to reflect macro, ++taking a long-term and partnering approach that is actioned, monitored, measured and market, customer, competitor and other to supply chain development regularly reviewed material developments ++focusing on lowest total cost of supply ++limiting the adverse impact of our business ++clarifying and delivering Ultra’s (including quality, delivery and inventory) on the environment ++acting at all times in an ethical, safe and parenting advantage Key measures sustainable way in accordance with our values ++taking understood and managed risk within Best value solutions, supporting our technical ++encouraging and supporting our employees strategic guidelines to deliver growth above innovations, partnership-based sourcing model in contributing to the communities in which target market ++defining strategic KPIs and How we have engaged this year we operate setting/communicating targets to ++UK Procurement Council meets regularly to Key measures monitor delivery exchange ideas and market intelligence; Environmental, ethical, safe, sustainable North America equivalent to be launched ++disciplined capital allocation (within a clear contribution to community policy that includes return hurdles, leverage ++Global electronics supply chain being reviewed, levels and dividend policy) with new strategy in place H2 2020 and How we have engaged this year deployed through 2021 ++A new CSR Committee was formed in 2019; Key measures this steering committee will direct the Financial KPI measures (see page 20) Group in our CSR activities, set a strategy KEY ISSUES and measure progress How we have engaged this year RAISED & ++Annual General Meeting DISCUSSED BY THE BOARD ++Events including results presentations, KEY ISSUES trading update calls and site visits, roadshows, RAISED & DISCUSSED BY telephone calls and meetings ++Commenced review of Ultra’s suppliers THE BOARD ++Integrated report and financial statements and methods to improve long-term ++Questionnaires partnering approach ++CSR Committee founded including approval of ++Investor perception studies ++Ultra behaviours in planning, responsiveness to terms of reference supplier queries, mutual compliance with terms ++Environmental strategy and Group approach to ++Understanding what Ultra does well, and where charities and communities discussion started KEY ISSUES Ultra needs to improve RAISED & DISCUSSED BY ++Improving payment practices and working Actions taken THE BOARD capital movements ++For the first time we have a dedicated cross-Ultra working group for CSR supporting Actions taken our purpose of innovating today for a safer ++Focus; Fix; Grow transformation plan ++We have been working to become more tomorrow to align with our local initiatives ++Communication of ONE Ultra strategy, consistent and engaged with our suppliers improving governance and internal controls where we can achieve mutual benefit ++Capital allocation strategy and key risks review Actions taken ++New KPIs created for all stakeholder groups to measure progress Ultra Annual Report 18 and Accounts 2019
Our business model How we create value for our stakeholders
WHAT WE DO
We are a trusted partner in the key elements of mission-critical and intelligent systems:
Design
Detect Distil Direct Deploy
WHAT WE SPECIALISE IN
+ Applications engineering + Signal and data capture/processing + Signal, data and radio frequency transmission, analytics and interpretation + Specialist encryption + Sub-systems integration + Size, weight and power (SWaP) in harsh and regulated environments + Signature and power management
WHERE WE OPERATE
+ ‘Five-eyes’ defence – maritime, communications and intelligence + Other defence where we can apply modular solutions + Other selected, highly regulated and harsh environment detection and control markets Ultra Annual Report Strategic report Governance Financial statements and Accounts 2019 19
HOW WE WORK
Direct defence sales to the US Department of Defense (DoD) and UK Ministry of Defence (MoD) accounted for 29% of our revenue in 2019. Indirect sales to the DoD and MoD accounted for an additional 24%.
We have high visibility of future revenues with 59% OUR ONE ULTRA STRATEGY ENABLES generated by long-term contracts. Typically, such US TO GROW FASTER contracts will progress through a development stage, then low-rate initial production, followed by either full-rate production or aftermarket sales. We will grow faster when we deliver parenting ‘Parenting advantage’ is the reason that we are advantage and collaborate with each other more than the sum of our parts. Our subsidiary to deliver better solutions through: businesses are better off within Ultra than outside 1. being more disciplined, and smarter of it, because we offer, among other things: about identifying opportunities within + technology and know-how investment our chosen markets and sharing + effective strategic relationship building, 2. making better use of our assets, improving the marketing and cross-selling to customers, way we operate, capitalising on economies of influencers and end-users scale and sharing best practice consistently, + sharing and standardising of best processes while improving and standardising processes and practices This will enable us to create value for all our + employee training stakeholders as listed on pages 16 and 17. + key functions such as Finance, HR, IT and Legal and Compliance + opportunities for profitable collaboration with other Ultra businesses + capital allocation that supports innovation and long-term investment + health and safety best practice and sharing Ultra Annual Report 20 and Accounts 2019
External key performance indicators Another year of organic growth
Our key performance indicators (KPIs) allow us against. We have identified the major KPIs to We have provided historical data against these to measure both the financial and non-financial disclose publicly on the following pages. KPIs where available. value we create for our stakeholders and our performance delivering our strategy. The Group is no longer using total shareholder Organic and underlying measures are defined return as a KPI; this is because we consider in the footnotes on page 164. See note 2 for We are clear that our five stakeholder groups will that return on invested capital (ROIC) is more reconciliations to equivalent statutory measures. be a key part of all our future decision-making. aligned to our internal performance measures. * These KPIs are considered performance targets in our As part of our work to create our goals for each We have also replaced profit before tax as Remuneration Report group a detailed list of measures has been created a KPI, with organic underlying operating profit to be used internally and to measure our success growth, as this aligns with how we internally monitor performance.
KPI What is it and how are we doing? Associated risks Associated stakeholders
Organic Organic order book growth compared with the prior year was +10.7% Bid and Programme FINANCIAL order book (2018: +5.2%). Contract Risk Risk growth Geopolitical Defence Sector 19 10 Risk Cycle Risk 1 2 1 1 Investors 1 0 1 12
Organic Organic revenue growth compared with the prior year was +6.8% Bid and Delivering revenue (2018: +2.2%). Contract Risk Change * growth Programme Business 19 Risk Interruption 1 2 2 1 Investors 1 1 1 1
Through- Cash conversion is a simple yet reliable measure of cash generation, Delivering Pensions cycle cash which represents the major element of the Group’s short-term incentive Change conversion bonus scheme. Governance, Business The Group achieved 73% underlying operating cash conversion in Compliance Interruption & Controls 2019. This result was better than originally expected after our focus on average working capital turn proved successful during the year. Investors
19 1 9 1 9 1 92 1
ROIC A revised and simplified ROIC measure was established in 2019. This is Bid and Delivering calculated as underlying operating profit as a percentage of invested Contract Risk Change capital (average of opening and closing balance sheets). Invested capital Programme Business is defined as net assets of the Group, excluding net debt and lease Risk Interruption liability, pension obligations, tax and derivatives. This allows ROIC to be Governance, Investors calculated on the operating assets of the business within the control of Compliance management. ROIC under this new measure was 17.8% (2018: 16.2%). & Controls
19 1 1 1 2
Organic Organic underlying operating growth compared with the prior year Bid and Delivering underlying was +2.9% (2018: -4.3%). Contract Risk Change operating Programme Business * 19 2 9 profit growth Risk Interruption 1 1 1 Investors 1 0 2 1 2 Ultra Annual Report Strategic report Governance Financial statements and Accounts 2019 21
KPI What is it and how are we doing? Associated risks Associated stakeholders
Employee The results of our engagement survey. Talent Retention Health, Safety OPERATIONAL engagement In 2019 our engagement score was 70% (2018: 82%). We changed the & Recruitment & Environment survey method of our engagement survey this year so the results were a more Delivering Employees focused, true Group-wide reflection rather than an average of local Change business scores (see page 32).
Market share Market share of our addressable markets. Talent Retention Bid Contract Risk Our core focus is on the Maritime and Intelligence & Communications & Recruitment markets. Our addressable market share (measured using revenue in the Product Employees year) in Maritime is 21% and in Intelligence & Communications is 8% Risk (not measured in 2018).
On time Percentage of production contracts delivered on time from the Group. Programme Customers delivery 2019: 76.2% (not measured in 2018). Risk Suppliers
Health The number of reportable accidents per 1,000 employees. Health, Safety Communities and safety 2019: 0.7% (2018: 0.6%). The biannual site audits conducted in 2019 & Environment indicated improving health and safety management over the 2017 audits. Governance, Employees Compliance E ternally reportable incidents & Controls 0 0 0 2 0 0 20 0 1 0 10 0 2 0 1 0 0 0 201 201 201 201 2019 Reporta le acc dents Reporta le acc dents 1 000 e plo ees
Internal The percentage of revenue invested in internal R&D. Programme Talent Retention R&D In 2019 this was 3.8% of total revenue (2018: 3.7%). Risk & Recruitment Delivering Security and 19 Change Cyber Risk 1 1 9 Customers Investors 1 1 0 Suppliers Communities
Employees Ultra Annual Report 22 and Accounts 2019
Strategic Business Unit changes Creating ONE Ultra
Previously January 2020 17 businesses, 3 divisions Our current organisation structure
Other critical detection and
Aerospace & Aerospace Infrastructure Communications Security & Maritime & Land Maritime & Intelligence Communications control businesses
1 1 1 1 1 PCS
2 2 2 2 2 Forensic Technology 3 3 3 3 Energy 4 4 4 4
5 5 5 5
6 6 6
7 7 7
8
Aerospace & Communications Maritime What’s changed? Infrastructure & Security & Land Maritime & Land is now renamed Maritime 1. Energy 1. 3eTI 1. Command & Communications & Security has been renamed Intelligence 2. Precision Control 2. ATS Sonar Systems & Communications Systems (PCS) 3. CIS 2. EMS 4. TCS 3. Maritime Systems Forensic Technology has moved out of Communications & Security, 5. Herley 4. Ocean Systems and is now its own Strategic Business Unit (SBU) 6. Forensic 5. PMES Aerospace & Infrastructure becomes other critical detection Technology 6. USSI and control businesses 7. CORVID Protect 7. Avalon Systems 8. Flightline Systems Flightline has closed as a business. Its capabilities and technologies have been split between PCS and USSI Ultra Annual Report Strategic report Governance Financial statements and Accounts 2019 23
January 2021 Our final organisation structure to support our goals (subject to approval)
Other critical detection
Maritime &Intelligence Communications and control businesses
1 1 PCS
2 2 Forensic Technology 3 3 Energy 4 4
What will change? Maritime Intelligence & Other critical There will be five SBUs: Maritime, Intelligence & Communications, 1. Sonobuoy systems Communications detection and PCS, Forensic Technology and Energy 2. Sonar systems 1. Command, control control businesses 3. Naval systems and intelligence PCS Business names no longer exist* and the SBUs are now split into & sensors 2. Communications Forensic Technology Operating Business Units depending on technology and capability 4. Signature 3. Specialist radio Energy Due to the scale of our three separate businesses (PCS, Forensic management frequency Technology and Energy) we will aggregate these financially as our & power 4. Cyber critical detection and control businesses Maritime and Intelligence & Communications will continue to have SBU Presidents PCS, Forensic Technology and Energy have individual Presidents reporting into the Executive Team
* Although historical corporate entities will be retained Ultra Annual Report 24 and Accounts 2019
Our target markets Large and growing addressable markets
Maritime Specialist markets Total market size £5.1bn Addressable markets ++Underwater expendables ++Sonar sensors & systems ++Signature management & power systems ++Radar systems Market drivers Ongoing geopolitical disputes and naval threats continue to drive growth in naval platforms and underwater systems. Ultra is well positioned in: underwater expendables, sonar sensors and Precision Control Systems systems, anti-submarine warfare and surface (PCS) (Aerospace) radar markets. Market drivers Growth in signature and power management is The defence aerospace market is projected also expected to combat threat development to grow steadily, with the USA, Europe, and platform evolution is driving demand for Middle East and Asian countries looking to SWaP and alternative propulsion technology, acquire new aircraft, upgrade ageing fleets all of which are areas of Ultra expertise. or develop indigenous platforms. Ultra is well positioned on major global platforms such as the Joint Strike Fighter F-35, Eurofighter Typhoon and Gripen. Although the civil aerospace sector experienced a decline in deliveries in 2019 due to production-related issues, growth is expected to recover from 2020 onwards as the long-term demand and order book for civil aircraft remains robust.
Intelligence & Communications Total market size £3.1bn Addressable markets ++Communications ++Command, control & intelligence ++Cyber ++Specialist radio frequency Market drivers Forensic Technology Increased connectivity puts people, data, Market drivers applications, devices and networks under persistent With increasing firearm offences and and increasing threat. In the defence market, there gun-related fatalities around the world, is increased demand for greater bandwidth and the need for ballistics identification is growing broader connectivity, coupled with a need for steadily. We are pioneering automated ballistics multi-platform and multi-user interopability. identification and analysis and are a recognised market leader. Ultra is well positioned in specialist radio frequency, C2 and intelligence, tactical communications and cyber security to take advantage of these trends. Ultra is also well positioned to deliver solutions that incorporate future market technologies such as machine learning/artificial intelligence, analytics, intelligent networking, 5G and reduced-size weight and power for micro-electronics. Ultra Annual Report Strategic report Governance Financial statements and Accounts 2019 25
SOME INTERESTING FACTS:
++Ultra PMES and Ultra Australia continue to support the Royal Australian Navy with a variety of offshore range facilities ++Ultra PCS exhibited on board HMS Queen Elizabeth in the USA promoting UK innovation with Ultra EMS and Ultra CSS. We also exhibited as ONE Ultra at conferences, including DSEI (UK), AUSA (USA), DSEI (Japan), IDEX (UAE) and IDEF (Turkey) Energy ++Ultra Maritime Systems, Ultra CSS and Ultra Market drivers Australia have worked together to provide Increasing demand for electricity generation several offerings to the Royal Australian globally creates a need for increased Navy, including the SEA 1000 Attack Class investment in the civil nuclear power market. Future Submarine Program and SEA 5000 Thirty countries are considering, planning or Hunter Class Frigate Program starting nuclear power programmes. ++Ultra ATS secured a contract with General Atomics to continue the enhancement of We are positioned at the forefront of new the ATS REAP Pod capabilities in support of technologies being developed for increased the US Air National Guard. Developments efficiency and decreased cost of nuclear will include improved C2 network power generation, such as small modular integration, communications bridging reactors (SMRs). from military to first responders, network range extension, critical data and video distribution to ground units, as well as 4G data and 911 Cellular services ++Ultra 3eTI provided $3M in cyber capability to secure the new building automation system for Walter Reed National Military Medical Center in Bethesda, MD Ultra Annual Report 26 and Accounts 2019
Strategic Business Unit review
FY 2019: Performance Maritime & Land summary Experts in maritime mission systems, including During the year the ERAPSCO joint venture was awarded a five-year $1bn indefinite sonar, radar, acoustic expendables, signature delivery/indefinite quantity (IDIQ) contract with management and power systems. We are a total Ultra orders worth $87m for sonobuoys from strategic partner of ‘five-eyes’ defence customers, the US Navy. This programme supported organic order book growth of nearly 17%. Notable wins focusing on mission-centric equipment, systems also included the Next Generation Surface Search and support. Our innovative solutions deliver Radar, MK54 lightweight torpedo array kits for critical advantage to our customers operating in the US Navy and Surface Ship Torpedo Defence (SSTD) system for the UK MoD, all of which helped the uniquely challenging maritime environment. Maritime deliver strong revenue growth of 7.8% in the year. Operating profit decreased 5.4% organically, From 1 January 2020 renamed Maritime. primarily as a result of legacy contract losses of £8.8m following enhanced operational oversight and a more rigorous programme review process through 2019. In addition, there was a more unfavourable sonobuoy sales mix compared with the prior year, which also added pressure Our vision is to become a trusted and to operating margins in this Business Unit. strategic supplier in the maritime defence domain, focusing on mission-centric equipment, systems and support 43% across the five-eye nations. ORDER BOOK of Group revenue Thomas Link President The order book increased organically by 16.9%, owing in part to: ++Radar systems We were selected to design, develop and test the Next Generation Surface Search Radar (NGSSR) for the US Navy. This award has a potential value of $225m ++Underwater expendables We were awarded a five-year sole-source IDIQ contract, worth up to $1bn, to produce sonobuoys via our joint venture ERAPSCO ++Underwater expendables We were awarded a five-year IDIQ contract worth up to $47m to produce TR-343 Sonar Transducers for the US Navy’s Arleigh Burke-class destroyers. The TR-343 is part of the AN/SQS-53 hull mounted sonar array assembly which is a component of AN/ SQQ-89 acoustic sonar weapons systems ++Sonar sensors and systems We received an award worth £38m from the UK MoD to provide the next 10 years of in-service FINANCIAL RESULTS support for its Surface Ship Torpedo 2018 for Defence (SSTD) system. Our SSTD is organic Organic the world’s only in-service ‘sensor-to- £m 2019 as stated 2018 as stated measure Growth % growth % countermeasure’ system and provides Order book 481.5 420.0 411.8 +14.6 +16.9 torpedo detection, classification, threat evaluation and decoy capabilities Revenue 353.0 317.9 327.4 +11.0 +7.8 ++Signature management and power Underlying operating profit 52.5 52.8 55.5 -0.6 -5.4 systems We received $12m as part of a Underlying operating margin 14.9% 16.6% 17.0% – – multi-year contract for the production of naval computer-controlled power supply Statutory operating profit 43.9 33.0 – +33.0 – systems for the Virginia-class submarine Ultra Annual Report Strategic report Governance Financial statements and Accounts 2019 27
Our strategy 3. Signature management & power systems We are the primary supplier for signature CASE STUDY We are experts in maritime mission systems management for UK submarines and have a and are an applications engineering solutions well-established relationship with the UK MoD. Awarded potential $101m provider. We have strong established positions We supply naval power conversion and control across the maritime defence domain. equipment to US ships, submarines and IDIQ contract to support the We will continue to develop our core offerings and unmanned surface vessels, underpinning AN/BPS radar software propositions for ‘five-eyes’ nations, where large our growing position in this area. management system opportunities remain, while leveraging products As the only turnkey signature management and offerings to meet customers’ future needs. supplier in the USA, we remain well positioned. Our clear strategic focus will be on building our There are increasing opportunities in market share, particularly in the USA, which both the UK and USA in the provision of retains the largest defence budget in the world signature management and electric cruise and is a market in which we already have strong propulsion systems for both manned and established positions. unmanned platforms. Our four core capabilities and areas of focus are: Our strategy will focus on expanding our 1. Sonar sensors & systems global market share in signature and power Recognised experts in the provision of management. We will also look to establish a hull mounted and towed sonar array position for our hybrid electric propulsion components and systems for applications within the US Navy. including anti-submarine warfare (ASW) and torpedo defence. We also remain well 4. Radar systems Ultra Ocean Systems, based in Braintree, positioned in adjacent markets, providing Our advanced navigation and surface search Massachusetts, has been awarded a speciality transducers for a variety of unmanned radar system detects and discriminates small $45,161,439 IDIQ, cost-plus-fixed-fee and underwater vehicle (UUV) applications including targets in highly cluttered environments. firm-fixed price contract for engineering and the US Navy’s Knifefish programme and both Originally developed for and installed on technical service for the design, development, heavyweight and lightweight torpedo variants. US Navy carriers, our mission-critical capability has recently been selected by the US Navy for testing, integration, technology insertion/ Looking forward, our focus will be on expanding integration on both ships and submarines. refreshment and system support of the our US presence in areas of our technological AN/BPS radar software management strength while continuing to leverage our With proven attack periscope detection system. This contract includes options which, strengths in ‘five-eyes’ surface ship sonar to our capability, our innovative solution satisfies an if exercised, would bring the cumulative non-US ‘five-eyes’ export market opportunities. urgent need for the customer, positioning us well value to $100,861,439, and be complete by to secure and execute near-term programme May 2026. Naval Sea Systems Command will 2. Underwater expendables opportunities while continuing to explore the obligate $1.7m at the time of award which will Global supplier of sonobuoys, and the leading larger radar market. not expire at the end of current fiscal year. provider (through the ERAPSCO joint venture) of US-qualified sonobuoys for both the US and non-US markets. We continue to advance our ASW systems as a global supplier of sonobuoy receivers. Ultra is proud to continue our partnership with the US Navy as the system and software With increasing competition around the world, provider on the AN/BPS submarine we will continue to make targeted investment navigation radar. With the continued increase allowing us to grow our sonobuoy market in global maritime traffic, the demand for positions while developing independent sonobuoy safe surface navigation of the US submarine designs where best positioned. We will leverage fleet has never been greater. Ultra’s role to our strong sonobuoys market position as a continue to provide new and improved radar thought leader for the next generation of processing and display capabilities for the sonobuoys, seeking to influence how they are Navy’s submarine forces will bring about integrated into future manned and unmanned modern navigational displays, improved systems for distributed ASW. situational awareness to the operators, We are the primary supplier of sonar and torpedo and safety to the fleet. countermeasures, enhancing our competitive Thomas Link advantage in torpedo defence and adding to President our family of underwater expendable products. We will continue to innovate these expendables in the face of emerging threats to provide effective countermeasures for our customers. Ultra Annual Report 28 and Accounts 2019
Strategic Business Unit review continued
FY 2019: Performance Communications summary The division won a number of contracts during the & Security year and the order book grew organically by 7.0%. This was driven by the $500m ORION radio IDIQ Experts in mission-critical, multi-domain contract with c.$46m received this year, a $12m contract for flight instrumentation equipment for intelligence, communications, command and Lockheed Martin’s Trident missile and a five-year control, cyber security and electronic warfare contract from the US Bureau of Alcohol, Tobacco, solutions. Our innovative solutions deliver Firearms and Explosives (ATF), valued at over information advantage globally through the $85m for our Forensic Technology business. intelligent application of integrated technology. Revenue grew organically by 3.4%, benefiting from strong sales of ADSI (Air Defence Systems Integrator) tactical command and control systems, and greater demand for electronic warfare and From 1 January 2020 Forensic Technology, previously reported under our microwave products. Communications & Security division, will be reported under other critical detection and control businesses. Underlying operating profit grew organically by 22.9% in the year, up £7.2m. This was helped by the non-repeat of development cost overruns in Herley. When these cost overrun impacts in 2018 are excluded, the growth relative to 2018 was 1.6% and operating margins are broadly consistent year on year. Margins were, however, held back by later We are a defence business focusing on than anticipated phasing of new orders to replace command and control communications and completed programmes in CIS, and the timing of cyber solutions. We deliver information the ORION radio order within the year. advantage to the warfighter through the 32% application of intelligent technology. of Group revenue Mike Baptist Managing Director
ORDER BOOK
The division won a number of contracts during the year and the order book grew organically by 7.0%. The larger orders won in the year were: ++Communications We were awarded a FINANCIAL RESULTS $500m IDIQ contract to provide the US Including Forensic Technology Army with our ORION radio system for 2018 for their sight radio (TRILOS) programme, organic Organic with c.$46m received this year. We were £m 2019 as stated 2018 as stated measure Growth % growth % also awarded a contract for our Litening V Order book 238.6 230.2 222.9 +3.6 +7.0 Pods worth £10m from prime BAE Systems ++C2 & intelligence We were awarded $7m Revenue 267.9 252.6 259.2 +6.1 +3.4 for ADSI systems and upgrades for the Underlying operating profit 38.6 29.9 31.4 +29.1 +22.9 Japan Air Self-Defense Force (JASDF) Underlying operating margin 14.4% 11.8% 12.1% – – ++Cyber We received £5m from BAE Systems for data encryption systems for the Statutory operating profit 26.2 13.6 – +92.6 – Eurofighter Typhoon fighter jet Ultra Annual Report Strategic report Governance Financial statements and Accounts 2019 29
data links to provide secure, long-range We remain well positioned through our Our strategy airborne communication. established long-term positions on key Our specialist command and control, surveillance programmes and will continue to develop our and data intercept capabilities support customers Our market-leading position in upper tier tactical strategic customer relationships ahead of the around the world in making informed and timely radios is supported by the US DoD’s review of next generation capabilities. We will continue decisions. By combining our core capabilities, tactical communications networks. It is further our R&D focus and invest in the development we will deliver unique value propositions to strengthened by our position as the sole source and expansion of our autonomous systems our customers. supplier for the US Army TRILOS radio program solutions, while expanding our US market share of record. Elsewhere, we continue to grow our in electronic warfare test systems. Command, control & intelligence customer relationships and have secured a ADSI is a command and control, intelligence contract to provide our REAP communications Cyber system which provides multi-domain real-time pod for the US Air National Guard. Our covert solutions are developed for the information. It is well established against primes most demanding applications. We are also a and international government agencies. Looking forward, there are significant additional trusted supplier for US and UK sovereign, opportunities. We will look at strengthening ADSI is widely deployed and its highly NATO interoperability and allied national our US market share and secure a position in requirement solutions. differentiated functionality gives us a technical the mid-tier of the US Army’s networks. advantage. We are positioned to benefit from We will also look to establish our REAP We are well positioned as an established lead the application of artificial intelligence/machine communications pod as a market-leading in UK High Grade Link/Tactical Crypto and on learning and our focus area remains in investing airborne communications pod. the US Type 1 single-chip crypto development in this alongside big data analytics as we establish programme. Looking forward, our focus will be first to market capabilities. Specialist radio frequency (RF) on growing our NATO market with our proven A specialist in multi-spectral RF technologies. Communications link cryptos and on establishing our positions We provide tactical RF products, missile flight on US military cloud-based operations. We have a growing position in the land and air instrumentation and electronic warfare test domains through the provision of tactical radios systems to primes, with whom we have Forensic Technology moved to other and our communications pod for manned and long-established relationships. critical detection and control businesses unmanned aircraft. We also remain well from 1 January 2020. established in the provision of specialist
CASE STUDY Ultra ATS awarded contract to supply software sustainment support for US Marine Corps Data Link Systems
Ultra Advanced Tactical Systems (ATS) announces integrate and interface with multiple tactical that it has been awarded a $39.92m, five-year, information systems and networks to enable IDIQ contract to support the Program Executive CAC2S to fully support the future combat Office, Land Systems (PEO LS), US Marine Corps. requirements of the Marine Corps. This contract will provide software sustainment and upgrade of the Virtual Air Defense Systems Integrator (vADSI) used in the Common Aviation Command and Control System (CAC2S). The initial delivery order for 2019 was $2.18m. ATS continues to lead the data link market with CAC2S provides Marine Corps Marine the first joint certified virtual machine family of Expeditionary Units (MEUs) and Marine tactical data link gateways. Our team is excited Air-Ground Task Forces (MAGTFs) the ability to about supporting marines onshore, on afloat process and display mission-critical data while amphibious ships, as well as connecting data automatically correlating air and ground targets, and voice to their latest generation F-35s, and allowing battlefield commanders the tactical we look forward to enhancing the US Marine advantage through enhanced decision-making. Corps’ digital interoperability initiatives throughout the lifecycle of CAC2S. ADSI and CAC2S provides primary tactical and mission functionality that is interoperable Tim Stanley in a joint tactical data link environment, and President of Ultra ATS meets US, UK and NATO combat mission requirements. Over the course of CAC2S development, the vADSI has been enhanced to Ultra Annual Report 30 and Accounts 2019
Strategic Business Unit review continued
FY 2019: Performance Aerospace & summary This division’s order book grew organically by Infrastructure 4.6%, but decreased since December 2018 due to the £36.4m Airport Systems order book In Precision Control Systems (PCS), we design and removal upon disposal. supply market-leading safety and mission-critical Organic revenue growth in the year was 9.8%. solutions to the military and commercial This growth was primarily due to increased activity on military aircraft platforms, including the build aerospace markets. rate of our high pressure pure air generating (HiPPAG) units for the F-35. The Airport Systems In Energy, we focus on the supply of nuclear business was disposed of early in the year. safety sensors and systems and selected products Operating profit declined organically by for industrial applications, focusing on the UK, 3.2% due to: North American and Chinese markets. ++fix related costs and higher spend on R&D, as we invest in programmes to support future growth ++product mix in our Energy business and From 1 January 2020 Forensic Technology, previously reported under our delayed orders from key primes, and Communications & Security division, will be reported under this division. The division will be renamed other critical detection and control businesses ++in 2018, this division benefited from £2.9m and will comprise: Precision Control Systems, Forensic Technology and Energy. of foreign exchange gains which were not repeated in 2019 following the previously announced hedging to reduce income statement volatility As a result, the underlying operating margin was 13.3% compared with 15.3% in 2018.
25% of Group revenue
ORDER BOOK
The division’s order book grew organically by FINANCIAL RESULTS 4.6%. The larger orders won in the year were: Aerospace & Infrastructure ++PCS We were awarded a contract worth 2018 for £17m for the provision of our engine ice organic Organic protection and harness sets on the F-35 £m 2019 as stated 2018 as stated measure Growth % growth % aircraft, further positioning us on this Order book 302.8 333.7 289.4 -9.3 +4.6 long-term fighter aircraft platform Revenue 204.5 196.2 186.3 +4.2 +9.8 ++Energy We received a five-year extension contract, worth £30m, to supply and Underlying operating profit 27.1 30.0 28.0 -9.7 -3.2 sustain EDF Generation’s fleet with neutron Underlying operating margin 13.3% 15.3% 15.0% – – flux detectors. This contract award builds Statutory operating profit 25.3 21.0 – +20.5 – upon our already strong and long-term relationship with EDF Energy Ultra Annual Report Strategic report Governance Financial statements and Accounts 2019 31
Our strategy CASE STUDY RECOGNITION ACROSS THE GLOBE Precision Control Systems Our core capabilities are: stores ejection and management; position sensing and control; Ultra Energy to supply Ultra PCS and data and power management. Were recognised by Boeing as having neutron flux detectors to achieved Gold Standard delivery across all We have long-term established positions on EDF Energy our programmes. Airbus also recognised some of the world’s long-term air platforms Ultra PCS for the performance of our and we are a leading and trusted supplier. products and our support. Energy Ultra PMES The MoD has expressed its appreciation Our strategy is to drive growth through the for Ultra PMES’ work on the Hunt Class exploitation of innovative technologies in DG upgrade project. Initially contracted in next generation reactor control design. March 2018 following a competition to It also involves deploying our existing sensor meet an ‘urgent’ operational requirement. capabilities into a broader range of applications The old systems were removed and a new while leveraging our incumbency in over system was designed from scratch, a total 500 nuclear installations worldwide. of six were built and installed within a Ultra Energy, located in Wimborne (Dorset, 21-month timeframe, including two Forensic Technology UK) has, as anticipated, been awarded a installations in Bahrain. We will develop our leadership position in ballistics multi-year, multimillion contract to provide Ultra Maritime Systems analysis by growing our global presence and neutron flux detectors and associated Was awarded the 2019 ACADA (Atlantic offering a broader suite of services enabling specialist services to EDF Energy through Canada Aerospace and Defence Association) faster, more accurate and more cost-effective lead to 2025. generation and crime resolution to our customers. Business Development Prize at DEFSEC for This latest contract builds upon the long-term its win on the UWSU and CSC programs. relationship that Ultra and EDF Energy have Ultra USSI established for the supply of these safety- Has been an award-recognised supplier critical sensors in support of EDF Energy’s to the US Navy and holds key supplier and fleet operational goals. quality ratings with several commercial Over the past seven years, Ultra and EDF and defence prime integration customers Energy have worked in collaboration to create (Johnson Controls Inc., Honeywell, the capability to ensure the long-term supply Avon Protection, Siemens, Northrup of neutron flux detectors for their advanced Grumman, Leidos and United Technologies). gas-cooled reactors. This latest contract Ultra Australia underpins both companies’ commitment Was awarded the Pacific 2019 Innovation to the next phase of this programme. Award for C4ISREW, Space, Cyber and Counter-Drone Systems category, as well as one of two High Commendations in the overall category. The award was for an Ultra has established itself as a leading Airborne Signature Management System supplier of safety-related sensors and (ASMS), developed for the Royal Australian systems for the nuclear power industry. Navy and the Defence Science Technology We are pleased to have been entrusted Group, for developing a method of to continue the supply of neutron flux measuring the stealth signatures of detectors to EDF Energy, a company ships and land vehicles. dedicated to the safe operation of this Ultra CIS vital source of clean energy. Received a supplier excellence award from Dan Upp Raytheon for its performance to date on President of Ultra Energy the US Army Troposcatter programme, and in particular the support from Ultra during the bidding stages. A couple of employees have been commended by the customer for their performance on certain classified programmes. Ultra Annual Report 32 and Accounts 2019
How we do business Doing the right thing, matters
++Defined a winning culture, with CSR at its core, measuring the success of the Group. It will also Corporate Social through engagement actions and embedding ensure sharing best practice and ideas across the Responsibility (CSR) our vision, mission and values Group, pulling together all of the local initiatives Ultra is only effective if, through execution ++Strengthening our leadership through individual that have been ongoing for many years. of our strategy, we create value for all of our and Group development and a focus on Making ethical decisions stakeholders. We therefore define success as managerial excellence In 2019, we created a new Code of Conduct which delivering growth and sustainable value creation ++Succeeding with diversity – initiated a Valuing lays out our ethical standards, providing our for our employees, customers, suppliers, the Difference programme across the organisation people with clear direction and guidance on how wider community and shareholders to conduct we do business across the Company, including our operations safely, responsibly and sustainably. CSR Committee details on ethical decision-making and also how CSR is therefore one of Ultra’s objectives and a In late 2019, we set up our CSR Committee and our employees can seek help. key driver of our strategy and transformation. appointed a chairperson to ensure that we We’re making real progress in our efforts to oversee the Group’s important activities in the We will be launching our new Code of Conduct to achieve this goal, but we still have a lot more areas of environment, charity and community. all staff in Q2 2020, which will involve mandatory work to do. The lead Executive Team member for this training and certification. We will review the Code Committee is Louise Ruppel, General Counsel of Conduct annually to reflect the needs of our Actions completed in 2019: and Company Secretary. business, regulations and best practice. ++Initiated creating an Ultra-wide CSR strategy, with new policies and frameworks through The Committee will receive reports and briefings Anti-bribery and corruption the creation of a CSR Committee on all material corporate responsibility issues. Ultra does not tolerate bribery and corruption in ++Completed more academic engagement, In 2020, our core focus will be on developing a any form. Our policy on this issue is summarised incorporating diversity, science, technology, sustainable CSR strategy and programme which in our Code of Conduct and states that employees engineering and maths (STEM) school visits/ will be aligned to our strategy and goals across or others working on our behalf must never offer mentoring, work experience, internships, our core stakeholder groups. or accept any bribe. Our anti-corruption and Ultra Apprentice Scheme, Ultra Graduate The role of the CSR Committee is to set bribery policy is consistent with the UK Bribery Scheme and university R&D challenging targets, set standards, create a Act, and the US Foreign Corrupt Practices Act and ++Continued reducing our impact on the framework to work from and share best practice. any breaches can lead to dismissal or termination environment through energy consumption of contract. The policy guides our employees improvements, water usage improvement, The Committee will oversee CSR policies, including about what constitutes a bribe and prohibits increased recycling and a mechanism for commitments to local communities and the giving or receiving any excessive or improper carbon offsetting environment and will be responsible for gifts and hospitality.
EMPLOYEE ENGAGEMENT
Creating a dynamic, diverse and inspiring work environment for everyone.
our HR initiatives. This was a key element of innovative, agile, empowering, recognition- defining Ultra’s future vision, mission, values focused and performance-oriented culture and culture. across Ultra including: ++defining our new Group vision, mission, A report was created for all employees, including values and stakeholder goals in January 2020 our wider workforce, which explained what we’re doing to respond to their feedback and identify ++delivering significant improvements in our actions that would make Ultra an even better HR process and practice, including a place to work. We organised our actions into leadership framework and behaviours, six core sections: aligning performance measurement, reward and recognition programmes to our new ++Strategy and values values and goals ++Leadership and change management ++a refreshed brand to mark a new era for In May, we launched our first-ever global ++Learning and development employee engagement survey, ULTRAview the Group ++Career management and achieved an engagement score of 70%. ++an organisation design review to better Nearly 80% of our global workforce took part, ++Pay and recognition support strategic delivery and our culture and the results helped us build a clear picture ++Resources We will continue to use engagement surveys of how people are feeling about the Group, We started several initiatives to help us achieve supplemented by ‘pulse engagement surveys’ transformation plans, our leadership team and our goal of creating a more collaborative, to monitor our progress. Ultra Annual Report Strategic report Governance Financial statements and Accounts 2019 33
Our Board of Directors oversees our efforts to EXECUTIVE TEAM GENDER BALANCE SENIOR MANAGEMENT GENDER BALANCE* prevent bribery. They are supported by our Group Company Secretary, who has primary and day-to-day responsibility for implementing the policy and for monitoring its use and effectiveness. In October 2019, we launched updated 6 1 39 12 Group-wide anti-corruption and bribery training. male female male female We provide several challenging scenarios to help our people know what to do if they were to come across issues such as bribery, fraud and conflict of interest. We strive to create an environment in which our people feel included * Defined as the Executive Team plus Executive Team’s and confident to ‘speak up’ and so provide a direct reports and those individuals within our mitigated businesses in respect of which they exercise strategic number of routes for them to seek help or raise advice and oversight concerns. To date, this training been completed by over 95% of our organisation. New employees are required to complete the training as part of their induction process. GENDER PAY GAP 2019 DATA (TO APRIL 2019) Human rights Gender representation (% male/female) We recognise our responsibility to respect the human rights of every individual who works for us – either as an employee, through our 77% 33% supply chain or within one of our communities 2019 2019 close to our operations. We acknowledge our responsibility to respect human rights as set out in the International Bill of Human Rights and the 77% 33% eight fundamental conventions on which the 2018 2018 United Nations Guiding Principles on Business and Human Rights are based.
If any of our employees have concerns about Results human rights issues within the business and Gender pay gap Gender pay gap they feel they are unable to raise concerns Mean Median through normal reporting lines, they can raise concerns through EthicsPoint, our independent whistleblowing hotline and 21.3% 22.3% 2019 2019 portal. Our modern slavery statement can also be found at www.ultra.group. Diversity policy 25.5% 30.7% We promote equality of opportunity and aim to 2018 2018 continue to build a workforce that is recruited from the broadest possible talent pool. We recognise that high-performing teams benefit Gender bonus gap Gender bonus gap from diversity. Selection, development, promotion Mean Median and reward are based on merit without regard to race, colour, religion, sex, sexual orientation, citizenship status, national origin or disability. 49.3% 49.5% 2019 2019 Gender equality in our workplace Ultra employs 1,197 women directly and provides employment opportunities for more across our 44.3% 48.8% global supplier base. We believe that achieving 2018 2018 greater gender parity strengthens our Company significantly, giving us a better understanding of the needs of the women, men, families and businesses who rely on our networks and services. Achieving gender equality in the workplace, at all levels, remains a significant challenge for most businesses, especially those of a global nature. Ultra Annual Report 34 and Accounts 2019
How we do business continued
Our people and culture OUR SIX HR PILLARS To support Ultra’s Focus; Fix; Grow transformation agenda, we shaped our HR vision to deliver business strategy and transformation by having the best diverse talent with the right capability. To achieve this vision, we created a HR strategy and a new HR leadership team to deliver it. These include experts in talent acquisition, talent management (including learning and development), total rewards, and HR systems and analytics. Building our talent pipeline The right talent at Ultra is critical to our success. We have continued to invest in our internal talent acquisition team, delivering some excellent outcomes in the USA: ++14,000 candidates added to our talent database ++10% interviewed OUR ASPIRE VALUES ++300 offers extended
We delivered these results at 50% of the Agile Innovating US national average cost to hire, generating We embrace change, adapting We’re open and questioning, significant savings in recruitment fees. to the conditions and making we challenge each other Following the success of our US model, we have decisions at the right level. to think in new ways. appointed a Global Talent Acquisition Director to provide oversight and leadership to roll this Sharing Rewarding programme out across the UK in 2020. We win as a team, sharing ideas and We love to celebrate success, resources to achieve great things. seeking out and rewarding positive We have also invested heavily in our internal contributions at every level. talent management processes. We started the year by completing aspirations, capability and engagement (ACE) development discussions Performing Empowering with all of our senior management team We are relentless about quality, We trust and empower each other, members. We used this information to create we’re never satisfied until we’ve acting safely, ethically and talent profiles for critical and high-potential staff, done what we said we’d do. with integrity. culminating in much higher quality talent discussions in FY19. Strengthening our leadership team With the scale of ambition and transformation under way at Ultra, we must have the right We have used the outputs to partner with a As a result, in FY2019, we have commenced work leaders across the business to drive change, leading business school to design four leadership to define a Manager Fundamentals programme and to support employees through change. programmes spanning 18 months. These for all front-line managers. This work establishes Considerable effort and investment have been programmes will be launched in Q2 2020 with a the core areas that we expect managers to be put towards this in 2019. combination of face-to-face working sessions, aware of and proficient in. This programme e-learning, coaching and project-related work. comprises three core elements: Through internal discussions and workshops with employees, we have defined 12 leadership We recognise that the leader and potential leader 1. e-learning modules on the core topics in competencies that will be key for Ultra leaders of population is a small percentage of the total small bite-sized sessions the future. We have called this the Ultra ‘STAR’ workforce across Ultra. We have over 600 2. a global manager intranet community leadership model. It focuses on four key areas: employees in front-line management positions. 3. face-to-face training Self, Thought, Achieving through others and This is a critical group in the organisation for Delivering Results. helping us to achieve our business objectives Our line managers received good feedback through effective performance management, from the ULTRAview engagement survey with a To develop management inventory and identify coaching and goal setting. These employees are 77% positivity score. Our work now is about personal gaps, development needs and broader also responsible for driving active engagement strengthening our management team: Group development needs, we have assessed for all employees. going from good to great. over 30 of our leaders against this framework. Ultra Annual Report Strategic report Governance Financial statements and Accounts 2019 35
OUR REWARD PHILOSOPHY KEY EMPLOYEE NUMBERS (TO 31 DECEMBER 2019) Performance and Career-orientated values orientated Supporting breadth and depth Drives high-performance of experiences Full time Male promotions behaviours and reinforces our company values 3,855 130
Consistent and fair Transparent Delivers consistent and fair Simple to understand and in Part time Female promotions reward, supported by robust compliance with all applicable policies and practices laws and regulations 165 48
Competitive Short and long-term performance Competitive to attract, retain and Incentivises and rewards short Apprentices/ recognise the talent we need to and long-term performance that graduates drive business performance generates value for our stakeholders 209 Investing in and rewarding our people In 2019, we completed a review of our policies We have been working closely with the across the organisation to ensure that we are Remuneration Committee to create a stronger competitive and support diverse groups in the strategy, framework, process and governance for workforce. As a result, we have made changes to pay across the Group. We hired a Global Rewards our family-friendly policies, which we are rolling Director with extensive reward consultancy out in 2020. experience and partnered with an external reward consultant to define our reward philosophy. We delivered a new organisation and succession development process across Ultra in 2019, with a Alongside our new reward philosophy, we have greater focus on understanding the aspirations, created a global banding framework to provide a capability and engagement of our employees and consistent structure to our compensation and building that into personal development plans as benefits. We evaluated 6–7% of jobs across the well as our management of talent going forward. organisation to determine our base framework. As a part of this process, we had a more detailed In the final quarter of 2019, we focused our efforts review of our engineering, commercial and female on placing all senior management team roles into talent to identify the actions we need to put in the structure and working on aligning the salary, place for these critical groups. bonus and long-term incentives for each of the bands with more central ownership and We also give full and fair consideration to governance. The Remuneration Committee applications for employment made by disabled considered and supported the overall framework. persons, and promote the continued employment of employees who have become disabled. The full roll-out to our senior management team We encourage the career development, will take place in Q1 of 2020. The remainder of and training of all our workforce, focusing the organisation will be mapped in 2020 with on diversity as a whole. identify the principles that define us and drive our implementation at the end of 2020. We have designed a specific development behaviours. They are what Ultra stands for and To help embed our new values, we have worked programme to support groups within our what we are at our best. They help us to build a on a global recognition project to create a workforce that may need some additional and common culture across our Group. platform for peer-to-peer recognition and focused development for them to reach their full Our values are supported by a detailed reward. This will be rolled out in 2020. potential. The Strategies for Success programme communication and roll-out plan to ensure will be rolled out in Q2 2020, initially supporting they are embedded across the organisation. Succeeding through diversity the development of our high-potential women. Embedded within our culture and values are They are being worked into all aspects of the diversity and inclusion. We have continued to We know we have much more work to do in this employee lifecycle. progress this agenda by investing time and area and need to accelerate our plans. We have In FY19, we also launched our first-ever global resources in visiting schools and colleges to pulled together a small group of employees to engagement survey, ULTRAview, which achieved a promote physics, STEM and women in help build our 2020+ diversity and inclusion plan 79% response rate. Overall we are in a good place engineering. We attend careers fairs to access a for the Group. with an engagement index score of 70%, scoring broader demographic of future employees. highly in areas such as: We are also supporting diversity and inclusion Creating a winning culture Creating the right culture to support our ++our teams are committed to doing internally through programmes focused on high-quality work understanding and building awareness of transformation is critical. In 2019 we developed ++our teams work well together neurodiversity and unconscious bias. our new vision, mission, strategy, values and goals for the organisation. Key to our cultural shift is ++our manager relationships, and balancing our new values. Our ASPIRE values (see page 4) home and work life Ultra Annual Report 36 and Accounts 2019
How we do business continued
Some core areas were identified where we need BUILDING A COMMON CULTURE ACROSS THE GROUP to make improvements: ++Understanding the strategy of Ultra ++Change management Success and internal mobility Induction and on-boarding All talent assessments are based on Share the values to set expectations ++Understanding our values competencies. How our people live our as part of the on-boarding process ++Career opportunities across the Group values is a key part of the discussion of new hires The results and action plan have been communicated across the organisation at a local and Group level. Our actions are being tracked Exit Performance management at quarterly management meetings. Employees who do not demonstrate the The values are embedded into our competencies and values are given an performance management process In 2020 we will conduct two pulse surveys in opportunity to improve and are exited April and November to check on progress with the if they do not next full engagement survey being planned for May 2021. Attraction Rewards and recognition Transforming our business The values on the Company website as We reinforce the values through our To improve data-driven people decisions and to part of our shared employer brand work recognition schemes and how we support the enablement of our HR strategy, promote and reward individuals we are implementing a Global HR Information System across Ultra. In 2019, we completed phase Assessment and selection Development one of the project which has seen us: Competency-based questions for All leadership development and all ++build the internal programme team interviews around the values talent programmes include developing ++complete a request for proposal process for the values the end solution and implementation partner ++complete end-to-end process mapping of all HR processes and commence data cleansing Phase two in 2020 will work on the detailed implementation. The full system will go live in Q1 2021.
DIVERSITY AND INCLUSION ACTIVITIES
++In 2019, Maritime Systems became the ++In Australia, we have continued our founding corporate partner of Women in participation in the South Australia Aerospace Canada. This has provided very Governor’s Aboriginal Employment Industry strong exposure and positive reaction Clusters Forum from our industry peers and the community. ++Starting in 2020, TCS will offer a C$5,000 We have already hosted an event through scholarship to a young woman in this partnership as well as sent our own Quebec who chooses to study in STEM. women leaders to participate in Women in The scholarship will cover one year of Aerospace activities university tuition for any woman registering ++This has also been a year for internal focus for an undergraduate or graduate on female diversity in key roles at Maritime programme in any engineering programme Systems. We now have female employees in the Montreal region. leading the Canadian Surface Combatant program (the biggest program in Ultra’s history), as Commercial Director, Bids & Proposal Manager, Purchasing Team Leader, Business Systems Analyst, Continuous Improvement Specialist and Industry Programs Coordinator Ultra Annual Report Strategic report Governance Financial statements and Accounts 2019 37
Health and safety FIGURE 1 CASE STUDY The well-being and safety of Ultra’s employees is a LOST TIME ACCIDENTS critical priority for all of the Ultra team, not just as an ethical pillar of social responsibility, but because a healthy, valued team working in a 1 800 days injury free sustainable way in a safe environment is a 1 foundation-stone of high performance. 12
All operating businesses are required to have a 9 2 written health and safety policy, fully compliant for the jurisdictions in which we operate. Within each 1 business, health and safety is the responsibility of all employees, and ultimately the Managing 0 0 Directors/Presidents. They are also responsible 201 201 201 201 2019 for providing adequate resources to meet the ost t e acc dents ost t e acc dent rate 1 000 e plo ees In summer 2019, Ultra Flightline in Victor, NY requirements of the health and safety policy. The (now part of Ultra USSI) celebrated 800 days businesses manage a range of safety risks, from injury free. In recognition of this health and office and light manufacturing environments, FIGURE 2 safety achievement, Voluntary Protection to providing services at customer sites or units, EXTERNALLY REPORTABLE INCIDENTS Programs (VPP) awarded Flightline Systems including military bases and platforms. its ‘Merit Worksite’ award. The safety of the products and services provided 0 Flightline’s health and safety initiatives have to users and customers is also a key priority for 0 0 been working towards this VPP recognition. Ultra. Each business ensures the appropriate 2 0 The company has: legal and ethical levels of safety are met across a 0 20 ++organised benchmarking tours of other product’s lifecycle, with particular emphasis on the 0 1 VPP facilities manufacturing, in-service and disposal phases. 0 Businesses report safety-related incidents and 10 0 2 ++implemented quarterly employee ‘hazard key performance indicators covering lost time 0 1 hunts’ to look for unsafe conditions accidents and externally reportable incidents, 0 0 0 ++offered a ‘safety bucks’ reward programme including rates per 1,000 employees as an 201 201 201 201 2019 For example, if an employee sees and reports embedded part of the monthly Business Reporta le nc dents Reporta le nc dent rate an unsafe condition they notify a member Performance Report which is reviewed by the 1 000 e plo ees of the safety committee. The unsafe Executive Team. Safety performance and strategy condition (e.g. a frayed wire on a power are reviewed by the Board annually. Ultra reports cord) is contained and corrected. The safety lost time accidents and rates (being an accident committee then awards the employee with resulting in half a day or more off work) per 1,000 ‘safety bucks’ that they can use to ‘purchase’ employees, as summarised in Figure 1, and an Ultra item (shirt with logo, jacket with logo, externally reportable incidents and rates per mug with logo, etc.). 1,000 employees, summarised in Figure 2. We have seen many benefits to our In addition to safety-related reviews undertaken organisation following our implementation as part of maintaining operating certifications of these health and safety initiatives. and standards, the Group undergoes biennial independent external audits. The site audits Achieving 800 days injury free is a huge conducted in 2019, indicated improving health and achievement. We actively share best safety management over the 2017 audits, which practice and feedback regarding our were conducted by the same external providers. health and safety initiatives with our other global businesses. The approach for health and safety management for 2020 under the ONE Ultra strategy will initiate a programme for greater alignment and centrally driven processes and standards while retaining the high levels of local management ownership and engagement. This has started with the creation of centre of excellence roles with oversight, training and assurance responsibilities that sit over multiple businesses, and the establishment of a cross-business and function Health, Safety and Environment Working Group, with representation for all businesses, to drive alignment and consistency in health and safety management. Ultra Annual Report 38 and Accounts 2019
How we do business continued
Our people use their professional skills to make a Working with communities positive difference. Our approach is to grow The environment We actively support the communities in which we sustainable long-term relationships with local Ultra remains committed to implementing and operate. Our businesses are encouraged to make schools, colleges and universities. We believe that applying the necessary measures to ensure a difference in their communities through social having an active STEM programme within Ultra legal compliance in its jurisdictions and to initiatives and charitable activities. creates an innovative, engaging, inclusive and minimise any environmental impact of its high-performing culture. activities. All businesses are audited at least As responsible corporate citizens we can play biennially. Ultra continues its commitment to an active role in ‘giving back’ to the communities Across Ultra we have a number of charity partners investing in manufacturing facilities to offer where we live and work. We believe that by chosen by our people: Soldier On, Chris Lucas increased efficiencies and reduce energy working with local partners towards shared Trust, Blood Bikes, Macmillan Cancer Support, consumption, while improving productivity goals, and by empowering our teams to New Jerusalem Church Coat Drive, St Jude’s across the Company. engage with local people, we can create lasting Children’s Research Hospital, United Way Day positive contributions to promote social and and many more. In addition to fundraising for A key initiative in 2019 was to bring multiple economic development. these chosen partner charities, we are currently UK businesses under a unified environmental assessing a suitable Group charity partner, which management system and combine multiple Science, technology, engineering and accreditations under one ISO 14001 accreditation, maths (STEM) activities in schools, will commence in 2020 where we can organise Group-related activities and charity support. which drives greater consistency and efficiency in colleges and universities the control environment. Our STEM outreach forms the basis of many of Across our organisation, through locally organised our local activities. We have a variety of STEM activities in 2019, we raised over £44,000. One of the key priorities of the newly formed ambassadors across the Group – a network we CSR Committee is the creation of a CSR steering are keen to expand further to help inspire the committee which will propose strategy and next generation of scientists and engineers. oversee delivery across the Group. We have worked this year to coordinate local efforts and have created a new role to manage STEM ACTIVITIES environment, health and safety across the USA. We are targeting to create a level platform across ++Ultra Australia established a scholarship called Inspiring the next generation the Group by the end of 2020 so we are operating the Playford Trust in Australia. Each year the from the same standards. Ultra is aware of the Trust and its partners across industry, of engineers new Task Force on Climate-related Financial government, the education sector and the Disclosures which will be a focus of our new community provide close to A$0.5m in CSR Committee. scholarships, internships and awards to Products university undergraduates, Honours, Environmental considerations are taken into Master’s and PhD students. Establishing the account throughout a product’s lifecycle, from scholarship through the Playford Trust allows concept through to disposal. All Ultra businesses Ultra access across a number of South ensure their practices and processes consider the Australian educational establishments. environment. Businesses work with their suppliers The first scholarship will be awarded in 2020 to reduce the impact of their products and to take ++In 2019, Ultra Maritime Systems continued account of environmental factors in the materials its close and long-standing relationship and components used. Controls are in place at with Dalhousie University. This includes: In July, a number of fresh new faces were sites to drive efficiency and minimise wastage, Accepting Co-op placements: 17 Engineering, spotted around our Ultra CIS offices. We hosted which is disposed of appropriately using specialist one QA, and one IT student GCSE students and undergraduates who were contractors where necessary. ++Ultra CIS has a strong relationship with South here to gain some valuable work experience Implementation East Physics Network (SEPnet), sponsoring and an understanding of what engineering The businesses’ Managing Directors and eight-week summer placements. One of their product development in a business like Ultra Presidents are primarily responsible for the systems engineers has attended a SEPnet CIS involves. Expo event and a Women in Engineering implementation of Ultra’s environmental policy. This was a great opportunity for the students event, and has been invited by her old Ultra’s formal environmental policy addresses to show their skills by undertaking a project university, Royal Holloway, to deliver a talk compliance with environmental legislation, to either protect or destroy a valuable asset, related to her career progression to students conformity with standards for waste disposal and cleverly disguised as an egg. Through the ++Ultra Ocean Systems has relationships noise, the economical use of materials and the challenge, they learned how to understand a with George Mason University, Virginia establishment of appropriate environmental brief, and then plan and execute a programme Tech, Boston University, and University of performance standards. Progress is monitored of work to meet that brief. Rhode Island. They ran career fairs and through annual reporting. Each site plans and brought in a total of 10 interns in addition to Along the way, the students gained an insight manages compliance with environmental hiring three full-time students to start in 2020. into their own abilities: working in teams, requirements and the processes for the storage, They also hired Co-op students into their leadership, problems solving and their tenacity handling and disposal of hazardous or pollutant production group in Braintree from a local to get the job done. materials are reviewed on a continuous basis. vocational school – Blue Hills Regional Where appropriate, individual businesses have Technical High School ISO 14001 accreditation, and Ultra is pursuing a programme to unify the environmental Ultra Annual Report Strategic report Governance Financial statements and Accounts 2019 39
management system and accreditation across Ultra’s global greenhouse gas emissions businesses for greater consistency and efficiency. FIGURE 3 for 2019 – tonnes of CO2 (tCO2) PACKAGING WASTE (T/£M SALES) IN Total CO2 emitted by all Ultra businesses in Ultra caused no contamination of land in 2019, UK BUSINESSES 2019 was 15,010 tonnes, which includes total continuing the excellent track record of the CO2 from Scope 1 of 2,667 tonnes. Ultra’s annual previous six years. There were no environmental emissions of CO2 per £m of revenue for 2019 were 0 20 incidents reported in the year. 18.19, a reduction on prior year of 24%. Global greenhouse gas emissions by scope are shown Ultra measures and reports on its UK packaging 0 1 waste annually and tonnes per £m sales is shown at Figure 5. in Figure 3. In the UK, businesses are encouraged 0 10 Energy Savings Opportunity Scheme to reduce the net amount of waste they produce. The UK Energy Savings Opportunity Scheme 0 0 Greenhouse gas emissions (ESOS) is a mandatory energy assessment and energy saving identification process for large The Group’s increasing focus on sustainability 0 00 undertakings and their corporate groups and and its carbon footprint is reflected in our 201 201 201 201 2019 establishment of the CSR Committee as reported applies throughout the UK. ESOS operates in the CSR commentary above. on four-yearly compliance phases. In 2019 Ultra undertook an independent ESOS energy Energy consumption is measured annually in review in compliance with phase 2 of the all our businesses and the data compared with FIGURE 4A CRC EMISSIONS (PER 1,000 CO2 TONNES) IN scheme. The assessment reviewed UK energy previous years. We are registered under the UK UK BUSINESSES consumption and identified potential energy Carbon Reduction Commitment Scheme (CRC) cost saving opportunities of £200k per year, run by the Environment Agency (EA). We are also subject to business case validation, across part of the Energy Savings Opportunities Scheme 10 000 Ultra’s UK sites. A prioritised programme for (ESOS) and we fall into the Streamlined Energy and 000 the implementation of viable recommendations Carbon Reporting (SECR) framework. will be undertaken in 2020. The next review for 000 In 2019, for CRC, we submitted our annual report compliance under ESOS phase 3 is due by the in July 2019 and paid £75.6k carbon tax for our 000 end of 2023. carbon dioxide (CO2) consumption of 4,144 tCO2 2 000 (tonnes of carbon dioxide). This scheme was replaced by SECR from April 2019. We are 0 implementing frameworks to collect our utilities 201 201 201 201 2019 and fuel data and other metrics for full compliance reporting under the changed requirements of FIGURE 4B the new scheme. In future, reports will not only CRC EMISSIONS (T/£M SALES) IN cover the carbon footprint of our UK businesses, UK BUSINESSES but for all our international subsidies as well as our supply chain. 2 We are committed to the systematic reduction of 20 greenhouse gas emissions. Our Group carbon footprint continues to decrease year on year: 1 last year it went from 5,067 tCO2 per annum 10 to 4,144 tCO2, which represents a decrease of 18.2% compared with 2018 and a decrease of 35% in comparison with 2017. This has been achieved 0 by systematic decrease of energy consumption as 201 201 201 201 2019 well as efficiency measures like simplifying our office structures, modernising the production process and using renewable electricity sources whenever possible. Historical performance data for the UK is shown in Figures 4a and 4b. FIGURE 5 TOTAL TONNES OF CO2 EMITTED BY ALL Ultra collects and consolidates information ULTRA BUSINESSES on CO2 emissions from across its portfolio of businesses for Scope 1 and Scope 2 emissions: Scope 1 – all direct emissions from the activities including fuel combustion on site, such as gas boilers, fleet vehicles and air-conditioning leaks. Scope 2 – indirect emissions from electricity purchased.