STUDENT WIRELESS CONNECTION INSTRUCTIONS Instructions for Streaming Devices Such as Google Chromecast, Apple TV, Amazon Fire TV Stick and Roku
Google Chromecast and APPLE TVS There is a known issue with the Google Chromecast devices and Apple TVS not being able to access captive portals such as we have moved to (through a browser). They don’t work in other colleges, hotels and sometimes even apartments. Other colleges have asked Google for a solution in order to keep their networks secure, and just don’t allow the devices on their networks. We can do a work around by allowing your MAC Address (a unique network identifier) on a network specific for Chromecast and Apple TV devices (See next page for how to find your MAC addresses). If you are going to manage the Chromecast device with a computer or cell phone, we’ll need the MAC address of those devices also. Please see next page on how to find your MAC address or go to www.google.com and google your specific model of device with “How do I find the MAC address of XXXX?” Please email the IT Help Desk at [email protected] with the following: 1. Your Name 2. Your Email Address 3. Apartment or Townhouse and Room Number 4. MAC Address (a unique identifier) of your Chromecast device There are several ways to get the MAC address of your Chromecast device: a. From the App on your Computer: i. Open the Chromecast app on your computer. ii. Select your device. iii. Click Settings iv. At the bottom of the Window, you’ll see an entry “MAC ID:” b. Other Devices: i. https://support.google.com/chromecast/answer/6292171?hl=en
Once we have this information and we respond to you that we have registered your MAC address with the wireless network, you now can connect to a hidden network on all the devices that need to communicate:
1. Connect to hidden SSID “Chromecast” (Select Other on the drop down selection during network setup.) 2. WPA Passcode is ‘gocastingtoday@CPC” 3. You should be connected.
ROKU: 1. Connect to the ‘CPC WIFI PORTAL’ after following the instructions found at www.CentralPenn.edu/wifi for creating a pass code. 2. Use Roku OS 7.0 – See the following link: a. https://blog.roku.com/blog/2015/12/01/hotel-and-dorm-connect-for-your-roku- device/
Amazon Fire TV or Fire TV Stick:
1. Connect to ‘CPC WIFI PORTAL’ after following the instructions found at www.CentralPenn.edu/wifi for creating a pass code. 2. See the following link: https://www.amazon.com/gp/help/customer/display.html?nodeId=201740080 Finding Your MAC Address: There are several ways to get the MAC address of your Chromecast device: 1. From the App on your Computer: a. Open the Chromecast app on your computer. b. Select your device. c. Click Settings d. At the bottom of the Window, you’ll see an entry “MAC ID:” 2. Other Devices: a. https://support.google.com/chromecast/answer/6292171?hl=en To locate the MAC Address of your iPad, iPhone or iPod Touch, follow these steps: 1. Tap Settings 2. Select General 3. Then select About 4. The MAC address is listed as WiFi Address
To locate the MAC Address of your Android phone or Android tablet, follow these steps: 1. On the Home screen, tape the Menu key and go to Settings 2. Scroll down and tap About Tablet then tap Status and then scroll down to view WiFi MAC Address. Windows Vista, Windows 7: 1. Click the Start Button 2. In the Run text box, type cmd. This will open the command window. 3. At the command prompt, type ipconfig /all. 4. Copy down the “Physical Address” (aka the MAC address) from the “Ethernet adapter Wireless Network Connection” section 5. Close the command prompt window.
All other devices and operating systems will not be supported on the network for streaming. Any devices that do not support encryption will not be supported on the network.
Any questions or issues, please email the Central Penn College IT Help Desk at [email protected] or call the Help Desk at 1-866-291-4357, option #3, or stop by their offices in Bollinger Hall, Rooms 53A and 55.