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1 Annual Report 2008-2009 On Our Way To Inspiring the Minds of Millions

Annual Report 2008-2009 Our Purpose INJAZ Al-Arab harnesses the mentorship of Arab business leaders to help inspire a culture of entrepreneurialism and business innovation among Arab youth.

Operating in 12 countries across the Middle East and North Africa (MENA) region, INJAZ Al-Arab is a confederation of national operations collaborating with corporate volunteers and Ministries of Education to provide experiential education and training to Arab youth in work readiness, financial literacy and entrepreneurship.

The only organization in the MENA region that aims to equip students with practical business-related skills as part of the regular educational curriculum, INJAZ Al-Arab programs offer students an unbroken chain of educational opportunities that will strengthen their innovation, deepen their understanding of the business world, and give them professional qualifications to enable their success in the global economy.

In parallel, it fosters among business leaders a responsibility for investing their Mission & Values resources in the future of the region’s youth and becoming the mirrors they want to see in the world by mentoring and inspiring young people to rise to Our Mission 2 their true potential. Since its inception in 2004, INJAZ Al-Arab programs have To affect positive change in the Middle East & North Africa reached almost 500,000 students and engaged 10,000 volunteers. region by nurturing a sense of self-motivation, confidence, empowerment, and mindset within Arab youth, that A National Board of Directors leads each INJAZ country operation, with anything is possible, whilst fostering among business Annual Report 2008-2009 the INJAZ Al-Arab Regional Board responsible for directing overall strategy leaders a passionate spirit of mentorship and encouraging and organizational governance. These bodies comprise the region’s top investment of resources to help youth make the leap from business leaders who share a common ideal for Arab youth. INJAZ Al-Arab is school to the work place. a member of Junior Achievement Worldwide (JA Worldwide). Our Values · Belief in the boundless potential of young people.

· Commitment to the principles of market-based economics and entrepreneurship.

· Passion for what we do and honesty, integrity, and excellence in how we do it.

· Respect for the talents, creativity, perspectives, and backgrounds of all individuals.

· Belief in the power of partnership and collaboration.

· Conviction in the educational and motivational impact of relevant, hands-on learning Contents

2 A Message from the Chairman 3 A Message from the Regional Director 4 Addressing the Challenges 6 One Million Arab Youth Campaign 8 INJAZ Outreach 3 10 The Year in Review

12 The Annual Regional Company Competition Annual Report 2008-2009 14 Leading the Way 15 Spotlight On Entrepreneurship 16 The Regional Board of Directors 18 National Boards 08/09 20 Our Gratitude A Message From the Chairman

H.E. Sheikh Khaled Bin Zayed Al Nehayan Chairman

This is my first annual message as Chairman of INJAZ Al-Arab and comes at a time when the end of 2009 is approaching and a new The INJAZ academic year has commenced. I am delighted to share some thoughts with you about the organisation’s work across the Middle ‘movement’ East & North Africa (MENA) region and our hopes and opportunities for the coming year.

is changing The INJAZ ‘movement’ is changing the landscape of opportunity for Arab youth and revealing their aptitude for innovation. Our efforts to equip youth with practical skills that build their foundations in entrepreneurial thought, work readiness and financial literacy the are being met with enthusiasm and truly making an impact in a region that is facing critical youth employment challenges and an 4 educational system that requires reform. landscape of To date, our programs have reached nearly 500,000 students through 10,000 corporate volunteers across 12 Arab nations and we are Annual Report 2008-2009 opportunity seeing progressive growth in our reach every year. The collaborative work between Ministries of Education, the private sector and for Arab civil society is paving the way for our young people to acquire the skills they need to be successful in the workplace.

youth and The impact needs to be greater. We need to be catalysts to affect the necessary changes required that provide Arab youth a future full of promise and an equal opportunity to compete and be successful in the global economy. The economic challenges over the revealing past year have only amplified the urgency of INJAZ Al-Arab’s work and our region’s call to effectively address the criticality of the Arab youth situation. As private sector leaders we are determined to drive this movement forward. their aptitude for innovation We have the best cause in the world so let’s shape the future together. Thank you for your continued partnership.

With great appreciation,

His Excellency Sheikh Khaled Bin Zayed Al Nehayan A Message from the Regional Director

Soraya Salti Regional Director

Over the past ten years, INJAZ Al-Arab has changed public perception of Arab youth from being a marginalized burden on society, We have ill-equipped to make the leap from school to a productive place in the private sector - to an agent of change and an engine for turned economic growth. classrooms into We have turned classrooms into entrepreneurial laboratories that spawn innovators, critical thinkers, and leaders who will create the jobs of tomorrow. Our pioneering public-private partnerships with 12 Ministries of Education and 700 corporations have shifted the entrepreneurial mindset of the Arab world. As a result, traditional teachers are being linked with dynamic members of the private sector who now 5 laboratories share in the responsibility to educate our youth. In a region where female participation in the labor force is the lowest in the world, we are equipping female students with the that spawn Annual Report 2008-2009 components to enter the labor market, by bringing women who have succeeded in the private sector back to the classroom to innovators, inspire more to follow. critical thinkers, It has been a privilege to be part of this organization’s tremendous journey, constantly pushing the frontiers of Arab youth education. I look forward to the coming decade with great enthusiasm, as INJAZ Al-Arab plays an exciting role as a catalyst at the forefront of and leaders change. who will create the jobs of tomorrow

Soraya Salti Addressing the Challenges

The severity of the current MENA region youth unemployment rates, with 100 million youth projected to be joining the workforce between now and 2020, highlights an urgent need for mobilization. This is the most Entrepreneurship and education are two such extraordinary severe demographic youth bulge in the world giving the region the opportunities that need to be leveraged and interconnected if we highest youth unemployment in the world as well. are to develop the human capital required for building the societies of the future. Entrepreneurship is the engine fuelling innovation, employment generation and economic growth. Only by creating Youth make up 70% of the Arab world and their an environment where entrepreneurship can prosper and where employability is one of the greatest challenges of the entrepreneurs can try new ideas and empower others can we ensure that many of the world’s issues will not go unaddressed. Equally region today. important is the power that education has in developing the skills that generate an entrepreneurial mindset and in preparing future INJAZ Al-Arab’s role is to develop and build upon partnerships between leaders for solving more complex, interlinked and fast-changing the private sector and the educational community that allow access to problems. Education needs to come back to the top of the priorities of the corporate world for delivering programs to youth that provide them governments and the private sector and be seen as the fundamental with the skills they will need to succeed in the global economy. mechanism for attaining sustainable economic development and 6 societal progress. More than ever, the world needs effective global INJAZ focuses on entrepreneurship education and work readiness to leaders and stronger educational systems that prepare the current and future generations of entrepreneurs, workers, teachers, managers give MENA youth the opportunity to control their economic destiny from

Annual Report 2008-2009 and individuals with the skills needed to succeed and help others. learning how to start their own businesses or how to manage and excel We also believe that entrepreneurship results in increased innovation in the existing employment market. and sustained economic growth. We see enormous potential in investing in entrepreneurship education in order to nurture talent A recent survey of 600 CEOs across the Arab world conducted by the and develop the next wave of leaders and innovators who will not Maktoum Foundation identified their number one need as human only create jobs and value for society, but also empower others to resources. Given the abundance of human resources throughout the create a better future. We believe entrepreneurial skills, attitudes and region, there is clearly a mismatch between private sector needs and behaviours can be learned, and that exposure to entrepreneurship the skills carried by graduates today. education throughout an individual’s lifelong learning path, starting from youth and continuing through adulthood into higher education MENA countries can enable their youth to productively contribute - as well as reaching out to those economically or socially excluded - is imperative. This report addresses entrepreneurship education from to growth, ultimately benefiting the entire society. Commitments to this broader perspective, likely the first time it has been viewed in such invest in youth need to be introduced and cultivated, so that the youth a comprehensive manner. bulge, rather than becoming a burden on society, manifests itself as an opportunity for growth and prosperity. Educating the Next Wave of Entrepreneurs. A Report of the Global Education Initiative, World Economic Forum, 2009 Closing the Knowledge Gap The Economist November 19, 2008

is a knowledge gap that holds the Arab world The lamp of learning back. I believe that closing this gap must be In 2003, for example, we launched the Jordan Education Initiative (JEI), combining public-sector commitment with among the Arab region’s top priorities not only private-sector creativity to bring internet-enabled learning for 2009, but for years to come. Across the to our schools. Today, JEI technology is in more than 100 Arab states, almost 57m adults are illiterate, schools nationwide allowing science teachers to bring two-thirds of them women. More than 6m virtual experiments to the classroom, and humanities teachers to draw on innovative e-curricula. More than just children are not enrolled in primary school, the wiring schools, JEI is sparking new ways of teaching, and majority of them girls. Too many Arab school the model is now being replicated in Egypt, Palestine and systems are based on rote learning, instead of India. encouraging our children to question, explore INJAZ, another example of dynamic partnership Queen Rania of Jordan urges the Arab world to embrace and create. We’ve also failed to build strong innovation in education for learning, connects students with private- bridges between schools and the private sector sector volunteers who offer seminars on topics The first day of school. Waleed trudges through the gates, with the paradox that even as we produce from economics to ethics to entrepreneurship head down and shoulders slumped. But as he enters the more graduates than ever, unemployment as well as on practical skills like public speaking 7 school yard, he notices something has changed. The among the young is especially high, and or writing résumés. Founded in Jordan in 1999, building’s cracked walls have been fixed and painted. The concrete yard has become a playground. In a few many of our brightest students end up pursuing INJAZ has spread to 12 other Arab countries moments, he will enter a renovated classroom. Over the careers abroad. Clearly, we cannot afford to and aims to reach 1m Arab youths a year by Annual Report 2008-2009 next few weeks, he will take part in computer labs, be keep squandering so much of our talent. With 2018. mentored by volunteers from some of Jordan’s biggest more than half our region’s population under companies and join in extracurricular music and sports At the same time, we’re investing in the people who bring with students from a private school that is “twinning” with the age of 25, the next 15 years give the Arab the Arab world’s classrooms to life. In collaboration with his. In 2009, for the first time, Waleed will look forward to world a promising demographic edge: we will Columbia University’s Teachers College, a new Jordanian going to school. The transformation has been wrought by have the highest ratio of potential workers to teaching academy will soon train teachers from across the region. Other Arab nations are taking important and Madrasati (“My School” in Arabic), a national programme dependants of any region in the world. But in I launched in 2008 which links businesses, local leaders innovative steps of their own, from Yemen waiving tuition and communities in support of Jordan’s neediest public order to make the most of this, we must create fees for young girls and Egypt creating more girl-friendly schools. Collaborative planning helps to turn dilapidated real opportunity for our youth. schools to targeting literacy programmes at neighbourhoods into vibrant community hubs. Madrasati disadvantaged populations. In Dubai, the Mohammed is based on the simple idea that every citizen has a stake That is why I believe the Arab world must embrace what I’ll bin Rashid al Maktoum Foundation aims to invest $10 in our children’s education. Regrettably, this spirit of shared call “the three Rs 2.0” not simply ensuring the fundamentals billion towards building Arab knowledge capital through responsibility is still nascent in my part of the world. of reading, writing and arithmetic, but revamping our teacher training, scholarships, research grants, youth curricula, rewarding our best teachers and reinforcing the leadership development, and more. In Qatar, a 2,500- Despite our significant investments in education link between our classrooms of today and the workplaces acre Education City is home to branch campuses of some of tomorrow. It’s a daunting agenda, but Jordan has of the world’s top academic and research institutions. In and our successes in boosting enrolment and shown that real change can take root in desert soil and 2009 such initiatives must gather momentum, reigniting the gender parity, Arab educational systems lag that innovative educational practices can be exported lamp of learning and discovery that lights the Arab world’s behind those of many other regions. The result region-wide. way ahead. We in Jordan will do our part. One Million Arab Youth Campaign

While young people constitute a third of the working age population in the MENA region, they account for half of the unemployed, the highest rate in the world. INJAZ Al-Arab is working to combat this problem by recognizing the validity of self-employment as a career option and by teaching practical business and economic courses. Countries In January 2008, the INJAZ Al-Arab Regional Board and key private sector sponsors joined Queen Rania 12 Al Abdullah of Jordan in launching the One Million Arab Youth Campaign. This campaign aims to help INJAZ Al-Arab fulfill its promise to teach one million Arab youth every year by 2018, how to recognize opportunity, think innovatively, dare to dream and reach their full potential.

With private sector support, through sponsorship or volunteering, we can deliver on this promise. Students 481,424

8 Volunteers 12,035 Annual Report 2008-2009

Board Members 168

Employees 102 Inspiring One Million Minds 9 Annual Report 2008-2009

Every 365 Days INJAZ Outreach

7XQLVLD 6\ULD Palestine /HEDQRQ Established in 2006 ,UDT ,UDQ Executive Director: Randa Salameh 0RURFFR Implementing 11 programs 3DOHVWLQH -RUGDQ .XZDLW $OJHULD /LE\D %DKUDLQ (J\SW 4DWDU Tunisia 6DXGL$UDELD Established in 2009 8$( Program Coordinator: Chiraz Yaakoubi 10 2PDQ Annual Report 2008-2009

Lebanon Established in 2004 Executive Director: Dima Khouri Egypt Implementing 7 programs Established in 2005 Executive Director: Dina Mofty Implementing 7 programs Kuwait Established in 2006 Executive Director: Rana Kamshad Implementing 5 programs

United Arab Emirates 7XQLVLD 6\ULD Established in 2006 /HEDQRQ Executive Director: Sulaf Zu’bi 0RURFFR ,UDT ,UDQ Implementing 7 programs 3DOHVWLQH -RUGDQ .XZDLW Bahrain $OJHULD %DKUDLQ Established in 2005 /LE\D Executive Director: Sheikha Hessa Al Khalifa (J\SW 4DWDU Implementing 5 programs 6DXGL$UDELD 8$(

Qatar 11 Established in 2007 2PDQ Executive Director: Haneez Zattam Amr

Implementing 6 programs Annual Report 2008-2009

Saudi Arabia Established in 2007 Executive Director: Nael Fayez Implementing 4 programs The Year In Review

MENA Training McKinsey Performance Management System Skoll Award Annual Regional Company Competition The first Annual MENA Management Training, McKinsey & Company developed a In April 2009, Regional Director Soraya Salti The Annual Regional Company Competition in partnership with our Regional Board performance management system for the was honored as a Skoll Social Entrepreneur was held this year in Beirut, Lebanon from Members, focused on ‘Management During INJAZ Al-Arab network. The system streamlines at the Annual Skoll Forum held in Oxford, UK. June 21-23, 2009. Winning teams from the the Economic Crisis. operations and quality across the member The award was accompanied by a $750,000 12 National Company Competitions came nations allowing for a fair performance grant for INJAZ Al-Arab over a 3-year period. together to compete. Victory came to the evaluation process at year-end all-girls team from rural Oman.

12 Annual Report 2008-2009

Study Tour to JA UK Success Skills Launch Expansion to Tunisia PBS Frontline Profiles Egypt Rasha Masri, from the INJAZ Regional Office, This year marked the funding by J P Morgan INJAZ Al-Arab expanded, officially adding In June 2009, PBS Frontline profiled INJAZ led a delegation of staff from the Member of an empowering localized Success Skills Tunisia to the regional outreach efforts. Egypt’s National Company Competition Nations to JA UK where they visited programs Program. The program will be rolled out during August 2009 witnessed the first meeting allowing one million viewers a glimpse into the in schools and studied the local operations the 2010-2011 academic year. INJAZ has also held by INJAZ Tunisia’s Board Chairman, Mr. hearts and minds of Egypt’s youth and the model. been developing and localizing the Junior Mohamed Sakher El Matri, welcoming new challenges facing them as INJAZ unleashes Achievement Business Ethics curriculum. board members. their entrpreneurial spirit. New Chairman Clinton Global Initiative H.E. Sheikh Khaled Bin Zayed Al Nehayan Regional Director Soraya Salti accepted was unanimously elected INJAZ Al-Arab’s an invitation to head to New York City in Chairman with Abdulkareem Abu Alnasr September, 2009 to participate in the Clinton taking the reigns as Vice Chairman. INJAZ Global Initiative panel on the 21st century Al-Arab Founding Chairman Omar Alghanim workplace. She shared the challenges facing was enthusiastically honored with the title of Arab youth and the opportunity to mobilize 2009 Student Impact Honorary Chairman. them as a force for change. No. of No. of No. of No. of Countries Students Schools Volunteers Classes

Bahrain 3,554 33 146 146 Egypt 17,748 107 203 365 Jordan 81,272 161 1600 2090 Saudi Arabia 1,520 38 42 10 Kuwait 6,011 58 45 198 13 Lebanon 7,015 77 298 298

Morocco 650 28 29 27 Annual Report 2008-2009 Oman 1,429 32 52 47 Palestine 10,032 156 340 340 Qatar 989 12 46 39 Tunis 45 1 3 3 UAE 1,413 13 133 59 Website Launch INSEAD Scholarship INJAZ Al-Arab launched a new regional The McKinsey performance management Total 131,678 716 2937 3622 website (www.injazalarab.org) that will be system identified INJAZ Kuwait as INJAZ Al- developed over the next few months into a Arab’s Performance Champion 2009. For her comprehensive portal for students, volunteers, excellence in growing student numbers 600%, donors, partners, media, government and their Executive Director, Rana Kamshad, the general public. It will serve as a reference was awarded an INSEAD scholarship to the point for all research related to youth Executive Education Social Entrepreneurship education and unemployment issues for the Program. The scholarship was generously MENA region. funded by Young Presidents’ Organization Chairman, Waleed Al Banawi. The Annual Regional Company Competition

Forty high school and university students from Jordan, Palestine, Lebanon, Kuwait, Oman, Saudi Arabia, Qatar, Bahrain, UAE, Egypt, Morocco and Tunisia came together from June 21-23, 2009 in Beirut, Lebanon to compete at the 2009 INJAZ Al-Arab Annual Regional Company Competition. The two-day event was vibrant with excitement as winning national teams vied for the title of best company in MENA. The judging panel of key business leaders from high-profile organizations, assessed the companies in management, marketing, budgets and environmental impact.

Victory was destined for the all-girls team from Oman who not only took home the ‘Company of the Year 2009’ award, but whose CEO, Manal Omar Alnadabi, also won ‘CEO of the Year’.

The competition is based on a 15 week INJAZ Company Program held at the students’ schools throughout the year. Student teams work under the guidance of a private sector volunteer to form a company, market a product, and then compete in national competitions with the winners advancing to the regionals.

14 Annual Report 2008-2009

The winning all-girls team from Oman rejoicing in their 'Company of the Year' victory, with Manal Omar Alnadabi winning the 'CEO of the Year' award sponsored by Young Presidents' Organization MENA. “I was asked by INJAZ Al-Arab (MENA’s Junior Achievement chapter, and winners of this year’s coveted Skoll award) to join the judges panel at their annual regional companies competition. We had 12 countries represented, all six Gulf countries, Lebanon, Jordan, Palestine, Egypt, Tunisia and Morocco. Each team was represented by a group of 5 to 7 high schoolers who had spent the previous few months honing their entrepreneurial skills by establishing companies, launching products or services, raising capital, operating companies, marketing their products, hiring and firing employees, and eventually liquidating their companies. Each of the teams had won their respective national competitions and had set their sights on the grand prize, the opportunity to rise above the fray and make their countries proud. By the end of the day, I had gone through a long, hectic day of evaluating company and There were no financial reports, booths and products, public presentations and Q&A sessions for all 12 companies. It was one of the most rewarding days I’ve ever had. I was fortunate to have been witness to a group of losers that day, 90 Arab high school kids who were thinking critically, competing vigorously, displaying fantastic pride in achievement and progress. I was brought to tears no less than three times, once at a video that the only winners: 90 Moroccan team was using as testimonial, showing an old veiled Arab woman thanking them sincerely Arab students for having taught her how to use the internet as a low cost alternative to communicating with her son won enough overseas (that was their service, and it ended up winning the ‘most innovative product’ category). confidence Another emotional moment was when I realized that we had voted three girls as candidates for best 15 CEO, the CEOs of the Palestinian, Omani and Moroccan teams..... three Arab girls leading the way,

and self esteem and showing all how the Arab world of tomorrow will not allow for women to be under-represented in Annual Report 2008-2009 to last them business or politics a lifetime. 60 And then there was the moment of truth, when the Omani team, an all-girls team that came from the interior of Oman, ‘took home the gold’. They were under-dogs when they won their national Arab girls won competition: a group of Omani students coming from an all-girl public school! But when they heard us announce they’d be taking home the ‘best company’ title, they were beside themselves, ululating, the right to dancing and waving their flags, a highly emotional moment for all 280 people in the audience. leadership and A fantastic organization won kudos for touching the lives of more than 450,000 Arab kids every creativity. year through their financial literacy and entrepreneurship programs and 6 judges gained a better understanding of what CSR is really about.”

Hani Kablawi Regional Director Bank of New York Mellon Leading the Way

“The only education program in the Arab world that teaches students business, entrepreneurship, and life skills as part of a regular school curriculum.” Skoll Foundation

First Arab Recipients of the Skoll Foundation Award for Social Entrepreneurship Clinton Global Initiative Addresses the 21st Century Workforce Selected as one of seven global organizations to receive the 2009 Skoll Award for “Do we need a louder alarm clock than a 14-page spread in the Economist, Social Entrepreneurship, INJAZ Al-Arab was recognized as a change agent for its telling us ‘Arab World wake up’?” Regional Director Soraya Salti opened her positive impact on MENA region youth. This prestigious award, which includes a 3-year grant of $ 750,000, is presented to organizations that are addressing the world’s most remarks as a key panelist in the “Developing the 21st Century Workforce” session critical social and economic challenges. After visiting INJAZ programs in Amman and at the Clinton Global Initiative event in New York City in September. Ramallah, the Skoll Foundation found a serious organization with a critical mission and innovative approach that has proven its success in bridging the gap between Awareness building was an essential component of the event and global academia and the workplace. The Skoll Foundation’s mission is to advance systemic foundations and key business leaders heard statistics and case studies to help social change by investing in successful social entrepreneurs and empowering them to extend their reach, deepen their impact and fundamentally improve society. them better understand the issues facing Arab youth. 16 Regional Director Soraya Salti’s speech in the closing plenary moved the 800 attendees to a standing ovation (www.youtube.com/watch?v=BrA260p35LA). Annual Report 2008-2009

Salti accepted the award by Skoll Foundation Chairperson Jeff Skoll (founder of E-Bay), Skoll President Salti speaking as part of the panel discussing the 21st Century MENA Workforce at the Clinton and CEO Sally Osberg and 2007 Nobel Peace Laureate Dr. P.K. Pachauri during the Skoll World Forum Global Initiative event, New York, 2009. on Social Entrepreneurship held at Oxford University, UK. Spotlight On Entrepreneurship

Young Arabs have a lot of momentum to contribute to their communities and become agents of positive change in their countries’ economies. In general, the tension that exists between human potential and utlization lies not in a lack of purpose, but instead in the perceived and real dearth of economic opportunities. The need for governments, the private sector, and civil society to foster an environment 17 that rewards hard work provides

important incentives for youth to Annual Report 2008-2009 remain motivated. It is crucial to Inspiring the ‘Waiting Generation’ remove these obstacles so that the PBS documentary uncovers the growing unemployment rates of youth in Egypt and how one demographic dividend of the youth organization is setting out to motivate a generation bulge can be maximized to build With unemployment on the rise, the majority of the Egyptian population under the age of 30 prosperous and dynamic societies and students averaging 5-year wait to acquire their first professional employment opportunity, the youth of Egypt have been lablled ‘Waiting Generation’. U.S.-based Public Broadcasting throughout the Arab world. The current Station (PBS) has aired a documentary titled Egypt: Middle East, Inc., about how INJAZ Al-Arab is inspiring young Arabs to become business leaders. The documentary follows the journey of youth demographic bulge suggests three groups of Egyptian youths and the day-to-day obstacles they face at school and home as that the time for purposeful investment well as the achievements and lessons learned throughout their experience with INJAZ Egypt. The documentary shows how the INJAZ Al-Arab program helps them develop practical knowledge in young people is now. about business with an emphasis on financial literacy through the mentorship of Arab business executives. The Silatech Index: Voices of Young Arabs, June 2009 Egypt: Middle East, Inc. can be viewed at the PBS website: www.pbs.org/frontlineworld/stories/egypt804/video/video_index.html The Regional Board of Directors

Globally, partnerships and strategic alliances

between government, business and organized H.E. Sheikh Khaled Bin Zayed Bin Saqer Al Nehayan labor are important in improving the relevance Chairman Chief Executive Officer and effectiveness of training programs. Bin Zayed Group

It is important to recognize that bridging the skills gap requires more than just reforming the education system represented in schools, Abdulkareem Abu Alnasr 18 high schools, and universities. It is also about Vice-Chairman Chief Executive Officer The National Commercial Bank

Annual Report 2008-2009 reforming vocational education and training and introducing the notion of career development.

92% of Arab CEOs are aware of the importance of training for development, while 87% of CEOs Omar K. Alghanim Honorary Founding Chairman view training and development as a tool to retain Chief Executive Officer staff. Al Ghanim Industries

Arab Human Capital Challenge: The Voice of CEOs Mohammed Bin Rashid Al Maktoum Foundation in cooperation with Price WaterhouseCoopers Dr. Abdel-Malik Al-Jaber Hani Kablawi Semir (Sam) Al Schamma Chief Executive Officer Managing Director General Manager - Middle East Zain Levant Region Head of Middle East & Africa Intel Bank of New York Mellon

Dave Robinson Joubrane Ouechec Tarek Sultan Chief Executive Officer Zone Commercial Director Chairman & Managing Director Hill & Knowlton, Middle East Degremont Suez Agility Turkey and Africa

Fadi Ghandour H.E. Mohammed Ebrahim Al-Shroogi Youssef A. Nasr Founder & Chief Executive Officer Managing Director - Middle East Chief Executive Officer Aramex Gulf Business, Investcorp HSBC Bank Middle East Limited 19 Annual Report 2008-2009

Frederic Sicre Omar Fahoum To Be Announced Executive Director Chairman & Chief Executive Officer Citigroup Abraaj Capital Deloitte & Touche, Middle East

Sheikha Hanadi Nasser Bin Khaled Al Thani Omar El Hamamsy Founder & Chairperson Partner Amwal McKinsey & Co. National Boards

Bahrain Board Alex Shalaby Haytham Kamhiyeh Sahl Dudin Abdulwahab Al Mutawa MobilNil - Chair Capital Bank Ayla Oasis Development Co. Sahara Petroleum Ahmed Saleh AlNoimi Alba - Chair Dr. Hassan El Kalla H.E. Eng. Hosni Abu Gheida Salem Sousou Naser Bu al-Hasan Futures Educational Systems Aqaba Special Economic Zone Authority Lafarge Jordan Cement AgiArchitects Abdul Karim Al Sayed Bapco Hisham Mikawy Jack Andoni Salim Karadsheh Meshan Al Meshan BP Maani Ventures Nuqul Group Al Argan Real Estate Group Dr. Fareed Al- Mulla Oasis Capital Bank Hanny El Messelry Karen Adams Saed Karajah Lebanon Board GSF HSBC Bank Saed Karajah and Associates Ehab Lori Asmahan Zein Fortune Promoseven Kamel Saleh Lina Hundaileh Samir Murad Aramex Deloitte Arab Palestinian Investment Co. Said Murad and Sons Co. Majid Najim Raymond Audi Khaled Elamrawi Suhail Halaby HSBC Marwan Atallah Bank Audi Intel Corporation Consolidated Contractors Company Near East Investments Nabeel Al Tattan Raffi Demerjian AlSalam Bank Mounir El Zahid Walid Finan HSBC H.E. Dr. Moayad Samman NutriDar Demerjian Group King Abdullah II Design and Development Bureau Ahmed A. Rahim Ronald Farra Ithmaar Bank Shehab El Nawawi Zeid Shubailat Giza Systems H.E. Dr. Mohammad Abu Hammour Microsoft Farra Design 20 Arab Potash Co. Abdul Rahman Jawahery Francois Pascal De Maricourt GPIC Tom Walter Ziyad Akrouk Exxon Mobil Mughith Sukhtian Citi HSBC Sukhtian Group Gert Rieder Annual Report 2008-2009 Jordan Board Kuwait Board Yusuf Kan’an Batelco Mutasem Faouri Consolidated Contractors Company Dr. Abdel-Malik Al Jaber Faouri Group Omar Alghanim Mayank Malik Zain Alghanim Industries Kamal Katra Citi Bank H.E. Nadia Al-Saeed Merrill Lynch - Chair Ali Kolaghassi Union Bank Bader Alkharafi Yasser Al Sharifi Saraya Holdings Gulf Cable Al Rajhi Group Joseph Maalouf Nayla Khawam Beyond Consulting & Training Ali Kooli Jordan Telecom Group - Orange Sharifa Alhomaizi Qayes Zu’bi Societe Generale Bank AlhomaiziTrading Qays H. Zu’bi Attorneys & Legal Consultant Walter Siouffi H.E. Omar Maani Citi Dr. Amid Abdelnour Tarek Sultan Greater Amman Municipality Abdulkarim Bucheery biolab Agility Bank of Bahrain & Kuwait Gilbert Doumit Asem Toukan Osama Imseeh Reem Al Sabah Beyond Consulting & Training Imseeh Jewelry Tariq Saddiq Commercial Catering Support Company Ltd. Quality Stream Ernst & Young Michel Fattal Faraj Basil Rashad Toukan Yousef Al Ebraheem Fattal Holdings Abdul Hakeem Al Khayat Aramex Arab Transit and Transport Co. DiwanAmiri Kuwait Finance House Asaad Salhab Habib Ghawi Rudain Kawar Khaled Al Mutawa Egypt Board Advanced Communications Co. Kawar Group - Chair Al BayanInvestment Morocco Board

Aftab Ahmed Haytham Dahleh Saad Mouasher Abdulwahab Al Marzouq Mohamed Lahlou CitiBank Model Restaurants Co. Jordan Ahli Bank Alam Al Tasameem Advertisement Co. Agma Tazi Lahlou Mohammed El Kettani Abderrahim El Janati El Idrissi Taqi Lawati Abdul Hakeem Mostafawi Bassem Loukil Holding/ National Bank of Oman HSBC Groupe Loukil

Mehdi Kettani Faissal Khdiri Majid Al Toqi Alexander Dodds Fadhel Abdelkafi Bull Maroc Master Card T&H Exxon Tunisie Valeurs Driss Bencheikh Hichem Elloumi Bertrand Hommell Palestine Board Ibrahim Al Jaidah Centrale Laitière Chakira Group Microsoft Maroc Arab Engineering Bureau Mazen Abu Hamdan Mohamed Horani Ahmed Bouzguenda CGEM Ahmed Nakkouch Arab Bank Mohammed Dobashi Bouzguenda Brother’s Carnegie Mellon University James Morrow Bassam Walweel Slim Ben Ammar Citibank Paltel Group - Chair H.E. Sheikh Hamad Bin Faisal Al Thani Sodexho Tunisie Al Khalij Commercial Bank Moulay Hafid El Alamy Samar Al-Husari Abou RAKHA Adel CNIA SAADA Jamal Ba-amer Welfare Samer Jaghoub Real Estate Investment Tunisien-Saoudian SAMIR Deloitte & Touche Imad Benmoussa Imad Hindi Majdi Hassen Coca-Cola Executive Counsellor Salim Cheikh National Beverage Company LTD Ashraf Abu Issa Soread 2 M Mohammed Fikrat Blue Salon UAE Board Cosumar Ali Aggad Berold Costa de Beauregard The Arab Palestinian Investment Co. Saudi Arabia Board H.E. Sheikh Khaled Bin Zayed Al Nehayan Jaouad Cheikh Lahlou Ehab Al Ashqar Bin Zayed Group - Chair Cooper Maroc Abdulkareem A. Abu Alnasr Loîc Morin Trust International Insurance Company The National Commercial Bank - Chair Khaled Al fahim Fawzi Britel Sopriam Al Fahim Group Deloitte & Touche Maroc Jamal J. Milhem 21 Eng. Adel M. Fakeih Samira Khamlichi Talal Abu – Ghazaleh & Co. Raja Al-Gurg Bachir Tazi Wafacash International Savola Group Ernst & Young Eisa Saleh Al-Gurg Group Annual Report 2008-2009 Karim Zaz Talal Nasreddein Mohammed Abdul Latif Jameel M’hammed Grine Karim Seiffeddine Wana Birzeit Pharmaceutical Co. ALJ Group of Saudi Arabia Fondation CDG Citi Laila Mamou Muhanad Assaf Waleed Al Banawi Ahmed Bayoumi Mustapha Terrab Banawi Industrial Group Groupe OCP Wafasalaf ITTQAN Attorneys at Law MARS GCC

Mouatassim Belghazi Khalid Fellahi Ahmad Aweidah Tunisia Board Saif Belhasa Groupe ONA - Chair Western Union Palestine Securities Exchange Saif Belhasa Group Mr Fahd Mohammad Sakher El Matri M’hammed Abbad Andaloussi Oman Board Sameh Hamdan Princesse El Materi Holding - Chair Mounir Bouaziz Injaz Al Maghrib Raya for Media and Publication Shell International Gas & Power Ltd. Isam Al Zadjali Mohamed Ben Sedrine Ayoub Kazim Ahmed RAHHOU Senator OXY Oman - Chair Hussein Habbab Knowledge Village Lesieur Cristal HSBC Ewan Sterling Ahmed Bassalah El Fadel Sekkat Kaltham Koheji Maghreb Steel HSBC Qatar Board Shell Tunisia HSBC

Abdelaziz Abarro Khalid Lawati Sheikha Hanadi N. Al Thani Hassen Bartal Morten Mauritzen TAWELL AMWAL - Chair Ettijari Bank Exxon Al-Khaliji Inc.

Tajeddine Guennouni Mohammed Lawati Stewart Pearce Chakib Nouira Hatem Shaker Marjane Holding Oman Cables Qatar Financial Centre Authority (QFCA) Nouira Group Exxon Al-Khaliji Inc. Our Gratitude

Sponsors Knowledge Partners Thank you to all of our Sponsors and Knowledge Partners. Your 22 support is

Annual Report 2008-2009 helping us build the foundations for a brighter today and a limitless tomorrow! INJAZ Al-Arab financial statements audited by PriceWaterhouseCoopers INJAZ BAHRAIN INJAZ LEBANON INJAZ QATAR

Shekha Hessa Al-Khalifa Dima El Khouri Haneez Zattam Amr Executive Director Executive Director Executive Director

Manama Center, Entrance 3, 6th floor Hazmieh, Jisr El Basha main road Carnegie Mellon University in Qatar Office 606/607, Government Road 316 International Key Bldg., 2nd Floor Education city, P.O Box 24866, Doha, Qatar Manama - Kingdom of Bahrain 2901 3215 Baabda, Lebanon T +974 4548659 T +973 17225050 T +961 5 456040 / +961 3 181016 M +974 5870112 F +973 17225052 F +961 5 456040 [email protected] M +973 3 9520777 M +961 3 710830 www.injazalarab.org [email protected] [email protected] www.batelco.com.bh www.injaz-lebanon.org INJAZ TUNISIA

INJAZ EGYPT INJAZ AL MAGHRIB Chiraz Yaakoubi Program coordinator Dina Mofty M’hammed Abbad Andaloussi Executive Director CEO Club Shell,10rue Ali Karray, El Menzah4 TUNIS 2080, Ariana 56 Misr Helwan Agriculture Road, Borg Badr Injaz Al Maghrib T +971 4 3609137 M +216 2 0901629 INJAZ AL ARAB 16th Floor Appartment 8, Maadi Cairo - Egypt 52 avenue Hassan II, 4ème étage T +2 02 23780274/2182 - 20 000, Morocco [email protected] F +20 2 23780274 T +212 529011514/15 www.injazalarab.org Soraya Salti M +20 122 106684 F +212 529011516 Regional Director - MENA [email protected] M +212 661 138268 INJAZ UAE www.injaz-egypt.org [email protected] Shmesani Ma’roof Al-Rasafi St. No. 36, 2nd floor www.injazalarab.org Sulaf Al-Zu’bi 23 P.O. Box 941033 Amman 11194 Jordan Executive Director T +962 6 568 1147/63 INJAZ JORDAN F +962 6 5681194 INJAZ OMAN Deema Bibi Knowledge Village Dubai Internet City

M +962 797 000082 Annual Report 2008-2009 CEO Shabib Al - Ma’mari Block 2A - G33, Dubai, UAE [email protected] T +971 4 3609137 www.injazalarab.org Executive Director P.O. Box 910542 M +971 50 398-2957 Amman 11191, Jordan Muscat, Al-Qurum [email protected] T +962 6 5657410 Way 1539 House No. 2262 www.injazalarab.org F +962 6 5657406 T +968 24813773 M +962 795606109 F +968 24813461 INJAZ SAUDI ARABIA [email protected] M +968 9 9445377 www.injaz.org.jo [email protected] Nael Fayez www.injazalarab.org CEO INJAZ KUWAIT INJAZ PALESTINE National Commercial Bank Corporate Social Responsibility St. Rana Kamshad Al Balad, King Abdul Aziz St Executive Director Randa Salameh Al Mahmal Complex General Manager 13th floor, Jeddah, KSA Arraya Centre, 28th floor - Office 2814 T +966 2 6067530 Al Shuhada Street, Sharq Ramallah, Jerusalem Street, F +966 2 6067539 P.O Box 29927, Safat 13160, Kuwait Hamouri Building 3rd floor, Palestine M +966 50 1833300 T +965 2997880 T +970 22976955/88 [email protected] F +965 2997792 F +970 22976922 www.injaz-saudi.org M +965 9 9888253 M +970 5992 19504 [email protected] [email protected] www.injaz-kuwait.org www.injaz-palestine.org 24 Annual Report 2008-2009

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INJAZ AL ARAB Shmesani Ma’roof Al-Rasafi St. No. 36, 2nd floor P.O. Box 941033 Amman 11194 Jordan T +962 6 568 1147/63 F +962 6 5681194 www.injazalarab.org