DOCSLIB.ORG

Market Vision Commercial Foodservice Market in Italy

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text
Market Vision Commercial Foodservice Market in Italy Market Vision Commercial foodservice market in Italy Strictly private and confidential November 2018 Contents Executive Summary Reference market Competitive landscape Executive Summary 3 Contents Reference market 6 1 Italian consumers – «out-of-home» food consumption 7 2 The commercial food service market in Italy 12 2.1 Commercial food service on motorways 21 2.2 Commercial food service in airports 24 2.3 Commercial food service on train stations 27 2.4 Commercial food service in city centres 30 2.5 Commercial food service in hospitals 32 Competitive landscape 35 Market Vision November 2018 PwC 2 Contents Executive Summary Reference market Competitive landscape Executive Summary Market Vision November 2018 PwC 3 Contents Executive Summary Reference market Competitive landscape Executive Summary – Market Assessment In Italy, “Out-of-home” Food consumption spending by Italian households, excluding consumption has progressively expenditure on alcoholic beverages, was estimated around gained market share as a €227.1 billion in 2016. Expenditure of Italian households on OK consequence of significant food services (so-called “Out-of-home” food consumption) cultural and structural amounted to approx. €80 billion in 2016, 35.3% of the total changes that can support the consumption sector in the long run It is estimated that the commercial food service market in Italy will The commercial food service market in Italy is estimated at grow by +1.5% CAGR 18-22 Market approx. €73 billion, the bar and cafeteria sector contributes to driven both by the growth in the assessment around €17 billion, fast food to about €3.9 billion and Travel to OK number of “Out-of-home” €3.6 billion transactions as well as an increase in average receipt Some of the main trends in the Italian market are: i) continued Growth potential for the growth of franchising, ii) higher consumption of healthy / chains that will be able to quality foods, iii) market entry and penetration of fashion OK propose innovative formats brands, and iv) increasingly important role of digital systems and meet new consumption (e.g. payments) habits Market Vision November 2018 PwC 4 Contents Executive Summary Reference market Competitive landscape Executive Summary – Competitive landscape • Over 329,000 food service operators were active in Italy in Italy is an unsaturated 2016 market, the smaller • In this highly fragmented market, the share of "chains" independent restaurants are appears to be less significant than the European average: The OK joining restaurant chains, "chains" penetration rate in Italy in 2017 was 6.8%, growth potential for below the European average of 22%, highlighting chained food service opportunities for further growth in this segment operators • The competitive landscape of "branded" chains is currently characterized by the presence of multiple players with In the coming years the different business models consolidated players could be Competitive • Concession food service presents a fragmented competitive ~ threatened by new chains landscape landscape characterized by the presence of both small and with innovative formats that large players active mainly in the mass food services show high growth rates • Strong growth of small chain players in recent years, consolidated players show a moderate growth • Mass food service operators generally have lower Mass food service operators are EBITDA margins % and higher incidence of personnel facing some entry barriers when costs compared to commercial food service operators moving in adjacent concessions for ~ • Mass food service operators are increasing their presence commercial food service, due to the in high-margin adjacent concessions for commercial necessity to compete with the food service businesses (e.g. hospitals commercial food innovative PoS formats service, and travel commercial food service) proposed by incumbents Market Vision November 2018 PwC 5 Contents Executive Summary Reference market Competitive landscape Reference market Market Vision November 2018 PwC 6 1 Italian consumers – «out-of-home» food consumption Contents Executive Summary Reference market Competitive landscape Italian consumers – «out-of-home» food consumption Market Vision November 2018 PwC 7 1 Italian consumers – «out-of-home» food consumption Contents Executive Summary Reference market Competitive landscape In 2016, total “out-of-home" food expenditure incurred by Italian families was worth approx. €80B Food consumption of Italian families • Expenditure on food consumption of Italian households totalled €227.1B Food in 2016, excluding expenditure on 35,3% alcoholic beverages consumption of Italian • The expenditure of Italian households for the purchase of families in catering services (so-called “Out-of- 2016 home“ food consumption) amounted to approx. €80B in 2016, 35.3% of 64,7% the total consumption for the year €227.1B • The expenditure for food consumption at home sustained by Italian families was approx. €147B, 64.7% of total expenditure incurred in 2016 Food consumption - at home Food consumption - out of home Source: FIPE Market Vision November 2018 PwC 8 1 Italian consumers – «out-of-home» food consumption Contents Executive Summary Reference market Competitive landscape Starting from 2013, the food consumption of Italian families showed a recovery. Increase in "Out-of-home" consumption Food expenditure of Italian families (2007-2016, Base 2007=100) 110 105 100 95 90 85 80 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 Food consumption - at home Food consumption - out of home Source: ISTAT, FIPE Market Vision November 2018 PwC 9 1 Italian consumers – «out-of-home» food consumption Contents Executive Summary Reference market Competitive landscape In Italy, “Out-of-home” consumption has progressively gained market share, thanks to a significant cultural and structural change that can support the sector in the long run Food consumption at home and «out-of-home» (2001-2016, Share %, constant prices) Main drivers of «out-of- home» consumption 100% Higher Quick lunch attention to break food 31,6% 35,4% 80% Increase in the # of Change in the families (of average small lifestyle dimension) 60% Increase in the # of More working families women composed by outside home one person 40% Busier 68,4% lifestyle and 64,2% Urbanization less time available 20% Request for higher quality and value food 0% 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 Food consumption - out of home Food consumption - at home Source: ISTAT, FIPE Market Vision November 2018 PwC 10 1 Italian consumers – «out-of-home» food consumption Contents Executive Summary Reference market Competitive landscape In 2017, approx. 60% of Italians consumed daily meals out (breakfast, lunch and dinner) with alternating regularity Eating Habits Breakdown in Italy (2017, %) 2,5% • Up to 63.8% Italians consume 10,7% 10,8% 4,2% breakfast out, although with 16,4% different time profile, whereas up 14,9% 14,2% to 36.2% regularly have breakfast at home. 9,9% 16,5% 15,6% • During the week, up to 67.4% of 7,6% Italians have lunch out. 6,6% 27,9% • 60.9% of Italians dine out, 15,0% 19,0% although with different time profile, whereas up to 39.1% of people consume their dinner 39,1% regularly at home. 36,2% 32,9% Breakfast Lunch Dinner (During the week) Never Once or twice a month Once every 15 days At least 1 or 2 a week At least 3 or 4 a week Everyday Source: FIPE Market Vision November 2018 PwC 11 2 The commercial food service market in Italy Contents Executive Summary Reference market Competitive landscape The commercial food service market in Italy Market Vision November 2018 PwC 12 2 The commercial food service market in Italy Contents Executive Summary Reference market Competitive landscape Trade of commercial catering in Italy accounts for €73B, the cafe and bar sector contributes to approximately €17B, fast food for about €3.9B and travel for about €3.6B Dimension and segmentation of the commercial food service industry in Italy (€B) 73.2 73.2 Street Stalls/Kiosks ; €0,5B Leisure; €3,2B Fast Food ; €3,9B Retail; €3,5B Travel ; €3,6B 100% Home Delivery/Takeaway; €10,1B Lodging; €7,7B Cafés/Bars & Self-Service Cafeterias ; €17,0B Standalone; €55,1B Full-Service Restaurants ; €41,6B Location Category N° Transactions 10.9 10.9 (estimates, # billions)(*) Notes (*): PwC estimates Source: PwC analysis on Euromonitor data Market Vision November 2018 PwC 13 2 The commercial food service market in Italy Contents Executive Summary Reference market Competitive landscape The commercial food service market in Italy is expected to grow with a CAGR of +1.5% between 2018 and 2022, driven by the increase of both the number of “Out-of-home” transactions and the value of the average receipt Commercial food service in Italy – growth estimates (2016 - 2022, €B, %) ESTIMATES 80,5 76,9 78,1 79,3 73,2 74,4 75,7 10,9 11,0 11,1 11,2 11,3 11,4 11,5 E2016 F2017 F2018 F2019 F2020 F2021 F2022 Value of commercial food service market in Italy N° transactions CAGR 2018-2022 YoY % Value €B 1.7% 1.7% 1.6% 1.6% 1.5% 1.5% +1.5% YoY % n° transactions 0.9% 0.9% 0.8% 0.8% 0.8% 0.8% +0.8% Source: PwC estimates Market Vision November 2018 PwC 14 2 The commercial food service market in Italy Contents Executive Summary Reference market Competitive landscape In 2016 over 329,000 food service companies were active in Italy. It is a Highly fragmented market Food service operators in Italy (2016,#) • Among the Italian regions, Lombardy holds the largest number of companies in the food service sector (50,675), followed
Load more

Recommended publications
  • Malpensa Airport North Railway Link: Impact of Expected Traffic Onto the Existing Network
    Malpensa Airport North Railway Link: impact of expected traffic onto the existing network Faculty of Civil and Industrial Engineering Department of Civil Constructional and Environmental Engineering Master Degree in Transport Systems Engineering Candidate: Filippo Zanzarin - 1746819 Supervisor Co-supervisor Prof. Stefano Ricci Ing. Emmanuele Vaghi A.A. 2017-2018 ABSTRACT This work presents an analysis about the performances of the lines and the nodes involved in the upgrade process of Malpensa International Airport accessibility. This study is developed throughout a new complete analysis model consisting of the rational integration of existing methods. The methodology proposed and applied for the evaluation of the railway infrastructural upgrade solutions for the development of the connections between Milan and its airport is conveniently developed and improved according to the study requirements. The evaluation of line and node capacity is carried out considering the actual and future layouts of the railway network at a regional level and the actual and planned services offered by the railway supplier. The results obtained recommend infrastructural upgrades in order to make available the matching network capacity. The analysis of the lines and the nodes involved in this process, as well as the effectiveness of the proposed infrastructural improvements, is strengthened by a scheduling analysis and the application of a simulation method. i TABLE OF CONTENTS Abstract ..............................................................................................................................................
    [Show full text]
  • 25Th INTERNATIONAL FEDERATION of HOSPITAL ENGINEERING CONGRESS
    25th INTERNATIONAL FEDERATION OF HOSPITAL ENGINEERING CONGRESS IFHE MAY 27-31 2018 RIETI INVITATION Bologna June 10 2018 Dear International Federation of Hospital Engineering, The SIAIS (Italian Society for Architecture and Engineer for Healthcare) would be honoured to host in 2018, the IFHE 25th Congress, in Italy . The SIAIS believes that the opportunity to have in Italy the 25th edition of the IFHE Congress should not be missed for the following reasons: first of all, Italy is absent from the international scene for a long time, second is that the recurrence of twenty-five years cannot fail to see Italy, which in 1970 hosted the 1st IFHE Congress, as the organizer of this important moment in science. The proposed conference location is Rieti the centre of Italy. The proposed dates in 2018, are : from Sunday, May 27 to Thursday, May 31. The official languages of the congress will be English and Italian, therefore simultaneous translation from Italian to English and vice versa will be guaranteed. Should a large group of delegates of a particular language be present it will be possible to arrange a specific simultaneous translation. May is a very pleasant month in Rieti with nice weather, still long sunny days and warm temperatures. Rieti is an Italian town of 47 927 inhabitants of Latium, capital of the Province of Rieti. Traditionally considered to be the geographical center of Italy, and this referred to as "Umbilicus Italiae", is situated in a fertile plain down the slopes of Mount Terminillo, on the banks of the river Velino. Founded at the beginning of the Iron Age, became the most important city of the Sabine people.
    [Show full text]
  • Ciampino Indice Index
    CARTA DEI SERVIZI 2021 AEROPORTO SERVICE CHARTER GIOVAN BATTISTA GUIDA ALL’AEROPORTO PASTINE AIRPORT GUIDE CIAMPINO INDICE INDEX Le attività aeroportuali gestite e controllate da ADR Airport activities managed and controlled by ADR 6 Il bilancio 2020 di ADR 2020 ADR Financial Statements 9 Il sistema di gestione integrato ADR The ADR integrated management system 10 L’impegno di ADR per l’ambiente ADR commitment to the environment 21 Maggio 2021 Misure protettive per la salute e la sicurezza May 2021 Health and safety protection measures 28 A cura di Aeroporti di Roma Edited by Aeroporti di Roma In collaborazione con In collaboration with Guida all’aeroporto Airport guide 43 Gentile Cliente, Aeroporti di Roma (ADR) ha il piacere di presentare la Carta dei Servizi 2021 dei servizi erogati ai passeggeri, la funzionalità delle infrastrutture, l’innovazione corredata dalla Guida all’aeroporto, un vademecum che offre le informazioni utili ai tecnologica, aspetti volti a migliorare in maniera permanente la customer passeggeri dello scalo romano di Ciampino. experience dei propri passeggeri. Nel 2020, ADR, nonostante la gravità della situazione determinata dalla diffusione ADR è stato il primo gestore dell’Unione Europea e terzo nel mondo a ottenere dell’epidemia da Covid-19, ha continuato a portare avanti la propria politica di la certificazione “Airport Health Accreditation-AHA” da parte di Airports Council miglioramento continuo dei livelli di servizio offerti, ponendosi come obiettivo International (ACI) World. Un riconoscimento che dimostra come i protocolli primario quello di rendere gli aeroporti sicuri, lavorando per garantire la massima e le misure adottate al Leonardo da Vinci e al Giovan Battista Pastine siano tutela per la salute dei passeggeri e del personale.
    [Show full text]
  • Erasmus Student Guide
    Erasmus Student Guide Contents 1 Welcome .......................................................................................................................................... 5 2 Sapienza University of Rome ........................................................................................................ 6 3 The Italian Higher Education System ........................................................................................... 7 3.1 Organisation .................................................................................................................................... 7 3.2 Grading System .............................................................................................................................. 8 3.3 Academic Calendar ........................................................................................................................ 9 3.4 Courses .......................................................................................................................................... 10 3.5 Assessment (Exams) ................................................................................................................... 10 3.6 Contacting Professors ................................................................................................................. 11 4 Arrival in Rome ............................................................................................................................. 12 4.1 Visa and Customs........................................................................................................................
    [Show full text]
  • Logistical Information for the 11Th Framily Meeting & Workshop
    Logistical information for the 11th FRAMily Meeting & Workshop Rome (Italy), 24th -26th May 2017 1. Conference venue address The conference venue is close to Rome Termini central station, even closer to Cavour metro station (line B), and two steps away from Colosseum, in an area called Rione Monti. The meeting address is: Via della Madonna dei Monti, 40 – 00184 Rome 2. How to get to the conference venue from Fiumicino airport 2.1 By taxi It takes approximately 45 minutes (in average) to get from Fiumicino airport to “Via della Madonna dei Monti, 40”. Taxi service is available at Terminal 1 and Terminal 3 and authorized Taxi vehicles are white with a “TAXI” sign on the roof. The symbol of the Municipality of reference is fixed to the front doors and the licence number is on the doors, on the back and inside the vehicle. You can expect a fixed fare of 48€ for the taxi ride. page 1 of 5 2.2 By public transport (train + metro) The fastest way to travel by public transport between Fiumicino airport and the conference venue is to use the Leonardo Express train and Metro B (subway – line blue) for 1 stop. The trip is divided into two phases and it takes approximately 50 minutes. A) From Fiumicino airport to Termini station Leonardo express is a non-stop service exclusively for airport passengers to/from Rome Termini railway station leaving every 15 minutes 8 (departures every 30’ from Fiumicino Airport before 07.08 and after 21.08 and between 10.08/10.38 and 14.08/14.38) with a journey time of 32 minutes.
    [Show full text]
  • 2017 Annual Report(.Pdf — 6403
    (Translation from the Italian original which remains the definitive version) 2017 ANNUAL REPORT CONTENTS 2017 ANNUAL REPORT 1 Chairwoman’s letter 1 Group highlights 8 DIRECTORS’ REPORT 15 Non-financial information – Methodology for reporting non-financial information 16 The group’s financial position and performance 18 Business model 27 Segment reporting 29 FS Italiane S.p.A.’s financial position and performance 40 Investments 44 Research, development and innovation 53 Context and focus on FS Italiane group 55 Report on corporate governance and the ownership structure 82 Sustainability in the group 102 Stakeholders 117 Main events of the year 136 Risk factors 145 Travel safety 151 Other information 152 The parent’s treasury shares 159 Related party transactions 160 Outlook 161 Consolidated financial statements of Ferrovie dello Stato Italiane group as at and for the year ended 31 December 2017 162 Consolidated financial statements 163 Notes to the consolidated financial statements 169 Annexes 263 Separate financial statements of Ferrovie dello Stato Italiane S.p.A. as at and for the year ended 31 December 2017 276 Financial statements 277 Notes to the separate financial statements 283 Proposed allocation of the profit for the year of Ferrovie dello Stato Italiane S.p.A. 345 Ferrovie dello Stato Italiane group 2 Chairwoman’s letter Dear Shareholder, Ferrovie dello Stato Italiane group posted excellent results for 2017, in line with the challenging 2017-2026 business plan approved by the board of directors in September 2016. In their collective pursuit of the objectives set forth in this business plan, the group companies are highly focused on protecting their businesses and satisfying their stakeholders, with a strong sense of belonging and shared accountability for the achievement of their common strategic goals.
    [Show full text]
  • Trenitalia S.P.A
    (Translation from the Italian original which remains the definitive version) Trenitalia S.p.A. Financial statements as at and for the year ended 31 December 2017 (with report of the auditors thereon) KPMG S.p.A. 19 March 2018 ANNUAL REPORT (Translation from the Italian original which remains the definitive version) TRENITALIA S.p.A. Trenitalia S.p.A. Company with sole shareholder, managed and coordinated by Ferrovie dello Stato Italiane S.p.A. Registered office: Piazza della Croce Rossa 1, 00161 Rome Fully paid-up share capital: €1,417,782,000.00 Rome R.E.A. no. 0883047 Tax code and VAT no. 05403151003 Telephone: 06 44101 Website: www.trenitalia.com 2017 annual report 1 TRENITALIA S.p.A. COMPANY MISSION Trenitalia provides passenger transport services domestically and internationally. Trenitalia’s mission revolves around certain essential conditions, which consist in the safety of its services, the quality and the health of its workers and protecting the environment. Trenitalia believes that putting its relationship with customers first is the way to gain a long-term competitive advantage and create value for shareholders. Trenitalia’s entire organisation is committed to meeting customers’ needs and market demands. It always guarantees high safety standards and implements development and modernisation plans in accordance with economic, social and environmental sustainability standards. To achieve its mission, the company has created an organisational structure divided into divisions, and it has assigned each of these the monitoring of the relevant business according to the particular characteristics of the market in which the division operates. 2017 annual report 2 TRENITALIA S.p.A.
    [Show full text]
  • Giovanna Mancini
    1 WELCOME Here we are! The ECIS 2016 Conference is going to begin and we are honored to give you our warmest welcome. The ECIS 2016 Conference will represent the best op- portunity to share the results of your research in the field of colloids with other colleagues, being them chemists, physicists, biologists or engineers. The topics will cover fundamental and applied advan- ces in the fields of Interfaces, Dispersed systems, Complex fluids, Micro- and nano-engineered materials and devices formed by naturally occurring or synthesi- zed elements: surfactants, polymers, proteins, particles. During the Conference, plenary lectures will be given by the laureates of the Overbeek 2016 and Solvay 2016 Prizes. For the third time, the best oral presentation given by a young scientist will be awarded by the Enzo Ferroni Prize and several best poster Prizes will be awarded to young researchers and PhD students. The best oral presentation of young scientist will be, for the first time, awarded by a prize sponsored by Langmuir. Elsevier gives the opportunity to publish the articles from the conference in a special issue of Colloids and Surfa- ces A: Physicochemical and Engineering Aspects after the usual refereeing procedure. The Young Investigator Training Program (YITP) finan- ced by ACRI (Italian Banking Foundation Association) will give to 10 young researchers from Europe the op- portunity to experience a different scientific environment in an Italian Research Center, in connection with atten- ding the ECIS 2016 Conference. Welcome again and we
    [Show full text]
  • Carta Dei Servizi Recepisce La Normativa La Cura E L’Attenzione Di ADR Che Mette Il Pas- Pino Airport
    CARTA DEI SERVIZI SERVICE CHARTER GUIDA ALL’AEROPORTO AIRPORT GUIDE Aeroporto GIOVAN BATTISTA PASTINE CIAMPINO 2019 UNCIL INT S CO ERNA ORT TIO RP NA BEST AI L AIRPORT WORLD'S MOST 2018 SECOND TIME BEST IN EUROPE IMPROVED AIRPORT indice 4 Introduzione / Introduction 7 index Le attività aeroportuali gestite e controllate da ADR / Airport activities managed and controlled by ADR 9 Il bilancio 2018 di ADR / 2018 ADR Financial Statements 10 Il sistema di gestione integrato ADR / The ADR integrated management system La politica del sistema integrato / The policy of the integrated system 21 L’impegno di ADR per l’ambiente / ADR commitment to the environment Maggio 2019/May 2019 A cura di Aeroporti di Roma / Edited by Aeroporti di Roma 30 Indicatori di qualità / Quality indicators In collaborazione con / In collaboration with 45 Guida all’aeroporto / Airport guide Gentile cliente Dear Customer Gentile Cliente, Dear Customer, ADR ha il piacere di presentare la Carta dei rifacimento del polo bus e la disponibilità di ADR has the pleasure of presenting the the improvement to accessibility and recep- Servizi 2019 corredata dalla Guida all’aero- nuove linee ATAC per il collegamento con la new 2019 Service Charter, complete with tion at the airport through the refurbishment porto, un vademecum che offre le informazio- città. the Airport Guide, a handbook that offers of the bus hub and availability of new ATAC ni utili ai passeggeri dello scalo di Ciampino. Questi interventi rappresentano in concreto useful information for passengers at Ciam- routes for connections with the city. La Carta dei Servizi recepisce la normativa la cura e l’attenzione di ADR che mette il pas- pino Airport.
    [Show full text]
  • Carta Dei Servizi Recepisce La Normativa La Cura E L’Attenzione Di ADR Che Mette Il Pas- Pino Airport
    CARTA DEI SERVIZI SERVICE CHARTER GUIDA ALL’AEROPORTO AIRPORT GUIDE Aeroporto GIOVAN BATTISTA PASTINE CIAMPINO 2019 UNCIL INT S CO ERNA ORT TIO RP NA BEST AI L AIRPORT WORLD'S MOST 2018 SECOND TIME BEST IN EUROPE IMPROVED AIRPORT indice 4 Introduzione / Introduction 7 index Le attività aeroportuali gestite e controllate da ADR / Airport activities managed and controlled by ADR 9 Il bilancio 2018 di ADR / 2018 ADR Financial Statements 10 Il sistema di gestione integrato ADR / The ADR integrated management system La politica del sistema integrato / The policy of the integrated system 21 L’impegno di ADR per l’ambiente / ADR commitment to the environment Marzo 2020 / March 2020 A cura di Aeroporti di Roma / Edited by Aeroporti di Roma 30 Indicatori di qualità / Quality indicators In collaborazione con / In collaboration with 45 Guida all’aeroporto / Airport guide Gentile cliente Dear Customer Gentile Cliente, Dear Customer, ADR ha il piacere di presentare la Carta dei rifacimento del polo bus e la disponibilità di ADR has the pleasure of presenting the the improvement to accessibility and recep- Servizi 2019 corredata dalla Guida all’aero- nuove linee ATAC per il collegamento con la new 2019 Service Charter, complete with tion at the airport through the refurbishment porto, un vademecum che offre le informazio- città. the Airport Guide, a handbook that offers of the bus hub and availability of new ATAC ni utili ai passeggeri dello scalo di Ciampino. Questi interventi rappresentano in concreto useful information for passengers at Ciam- routes for connections with the city. La Carta dei Servizi recepisce la normativa la cura e l’attenzione di ADR che mette il pas- pino Airport.
    [Show full text]
  • CDS Ciampino 18 07 19.Pdf
    CARTA DEI SERVIZI SERVICE CHARTER GUIDA ALL’AEROPORTO AIRPORT GUIDE Aeroporto GIOVAN BATTISTA PASTINE CIAMPINO 2019 UNCIL INT S CO ERNA ORT TIO RP NA BEST AI L AIRPORT WORLD'S MOST 2018 SECOND TIME BEST IN EUROPE IMPROVED AIRPORT indice 4 Introduzione / Introduction 7 index Le attività aeroportuali gestite e controllate da ADR / Airport activities managed and controlled by ADR 9 Il bilancio 2018 di ADR / 2018 ADR Financial Statements 10 Il sistema di gestione integrato ADR / The ADR integrated management system La politica del sistema integrato / The policy of the integrated system 21 L’impegno di ADR per l’ambiente / ADR commitment to the environment Maggio 2019/May 2019 A cura di Aeroporti di Roma / Edited by Aeroporti di Roma 30 Indicatori di qualità / Quality indicators In collaborazione con / In collaboration with 45 Guida all’aeroporto / Airport guide Gentile cliente Dear Customer Gentile Cliente, Dear Customer, ADR ha il piacere di presentare la Carta dei rifacimento del polo bus e la disponibilità di ADR has the pleasure of presenting the the improvement to accessibility and recep- Servizi 2019 corredata dalla Guida all’aero- nuove linee ATAC per il collegamento con la new 2019 Service Charter, complete with tion at the airport through the refurbishment porto, un vademecum che offre le informazio- città. the Airport Guide, a handbook that offers of the bus hub and availability of new ATAC ni utili ai passeggeri dello scalo di Ciampino. Questi interventi rappresentano in concreto useful information for passengers at Ciam- routes for connections with the city. La Carta dei Servizi recepisce la normativa la cura e l’attenzione di ADR che mette il pas- pino Airport.
    [Show full text]
  • DIRECTIONS FROM/TO ROME AIRPORTS From/To Rome FIUMICINO Airport
    DIRECTIONS FROM/TO ROME AIRPORTS From/to Rome FIUMICINO Airport (http://www.adr.it/web/aeroporti-di-roma-en-/pax-fco-fiumicino) TRAIN From Fiumicino Airport (also called “Leonardo da Vinci”) you can reach the centre of Rome quickly by train with Trenitalia. From the railway station, located in the airport, near the Arrivals and Departures terminals, you can reach the city centre with frequent connections: • Leonardo Express, a non-stop service exclusively for airport passengers to/from Rome Termini railway station, leaving every 30 minutes (every 15 minutes at peak times) with a journey time of 32 minutes (costs about € 14,00), or • Regional FL1 trains to/from other stations in Rome, including Rome Tiburtina, with departures every 15 minutes on weekdays and every 30 minutes on weekends and holidays. To check the times, visit the Trenitalia web site: www.trenitalia.com TAXI At the Terminal 1, 2 and 3 exits of Rome Fiumicino Airport, a taxi service for the city of Rome is available. The fare to downtown Rome (within “Aurelian Walls” – NOTE: Bank of Italy and Hotel Kolbe are within the “Walls”) is around 50 euro (including baggage, for a maximum of four passengers). For other destinations the cost will be displayed on the taximeter in the taxi, to which the charge for baggage will be added. It is advised to check the city/town the taxi is from (either Rome or Fiumicino) before boarding, given that the tariffs applied by taxis from Fiumicino are more expensive. PLEASE NOTE: Taxis authorized by the Municipality of Rome and the Municipality of Fiumicino are white with a “TAXI” sign on the roof and a licence number on the doors, on the back and inside the vehicle.
    [Show full text]