HTSI is affiliated to the ESADE Foundation
BACHELOR DEGREE in Tourism and Hospitality Management
www.tsi.url.edu CONTENTS 02 04 PRESENTATION TOURISM AND HOSPITALITY: A DYNAMIC SECTOR
05 06 07 BACHELOR DEGREE COURSE PLAN ONE DEGREE, IN TOURISM AND TWO OPTIONS HOSPITALITY MANAGEMENT 08 09 10 AIMS STUDENT INTERNATIONAL PROFILE APPROACH
12 14 15 PROFESSIONAL WE WANT YOU! CONTACT US DEVELOPMENT PRESENTATION
The Ramon Llull University’s School of Tourism and Hospitality Management Sant Ignasi (Barcelona, Spain) is affiliated to the ESADE Foundation and the Society of Jesus. Its mission is to carry out teaching and research and to disseminate knowledge on the management of hospitality and «TOURISM AND HOSPITALITY IS A SECTOR WITH SIGNIFICANT tourism businesses. SOCIAL AND ECONOMIC IMPACT IN THIS COUNTRY AND INTERNATIONALLY. HTSI STRIVES Its main aim is to contribute to the scientific, TO PROVIDE STUDENTS WITH social and personal development of skilled THE KNOWLEDGE, SKILLS AND VALUES THAT WILL professionals who are aware of their role in HELP DEVELOP A SOCIALLY developing a human approach to tourism in ENGAGED AND ECONOMICALLY a context of intercultural dialog. SUSTAINABLE HOSPITALITY AND TOURISM INDUSTRY THAT The School of Tourism and Hospitality CAN HELP US TO MAKE A Management Sant Ignasi (HTSI) provides a BETTER WORLD.» dynamic environment which fosters a spirit Ricard Santomà Dean of the School of Tourism of achievement and encourages students to and Hospitality Management Sant Ignasi be fully involved and committed to changing society, enabling them to grow both as people and professionals. TOURISM AND HOSPITALITY: A DYNAMIC SECTOR
Studying tourism and According to the World Tourism hospitality demands passion Organization (UNWTO), international tourism grew by 5% in 2014 with and commitment: passion worldwide arrivals reaching record for peoples and cultures, numbers at over 1 billion.
travel, business, human The continuous growth in demand for relations and languages, and tourism services shows that the sector is commitment to playing a key role in boosting the economy, especially during times of professionalism, service and recession. responsible business Tourism also has great potential as a management. development industry that can help disadvantaged regions to kick start their economies through sustainable tourism that respects cultures and the environment.
The growth of the sector depends on employing highly trained professionals with creative ideas and the ability to innovate to help make the sector more competitive.
4 «DURING MY STUDIES, HTSI HELPED ME TO EXPLORE AND DEVELOP MY SKILLS. THE SCHOOL PROVIDED ME WITH A STRONG ACADEMIC BASE, SUPPORTED MY FIRST STEPS ALONG MY CAREER PATH WITH IN-COMPANY TRAINING, AND GAVE ME A DEGREE WITH A SEAL OF QUALITY THAT OPENS DOORS IN THE WORLD OF WORK.»
SANDRA CASTELLÀ (2011 GRADUATE) CONTENT MANAGER AT THE BARCELONA MUSEUM OF IDEAS AND INVENTIONS (MIBA)
BACHELOR DEGREE IN TOURISM AND HOSPITALITY MANAGEMENT 5 REASONS TO CHOOSE HTSI The Bachelor Degree in Tourism 1 E XCELLENT PEOPLE: and Hospitality Management is a four- training for professional and personal excellence. year university qualification (240 ECTS) which meets the requirements of the 2 MORE THAN MANAGEMENT: developing skills focused European Higher Education Area and is on business management designed to train future leaders in the and hospitality. Almost 40% of the degree credits tourism and hospitality industry. It are in management. takes place in Barcelona (Spain).
3 AN INTERNATIONAL DEGREE: you can choose between To meet the demands of the tourism and a bilingual degree (with the hospitality sector and enable students to last two academic years adapt to its rapid development and constantly taught in English) or a changing nature, the program combines degree taught entirely in training in business management with the English. All students have the opportunity to participate in development of the hospitality skills required university exchanges and to ensure customers receive excellent service. internships abroad. HTSI ensures students are in constant 4 C AREER DEVELOPMENT: contact with the international tourism and focused on top Spanish and hospitality sector from day one, with courses international companies. taught by industry professionals and internships in top-ranking companies. The 5 N etworking: school also fosters an international outlook. the School has a network of partners to help you The degree can be taken as a bilingual course develop valuable academic or entirely in English, and university exchanges and professional contacts. are organized for both students and teaching staff: encouraging students to be mobile is one of the fundamental pillars of the program. COURSE PLAN
1r Semestre 1st Semester 2º Semestre 2nd Semester
PROGRAMA BILINGÜE ENGLISH program ECTS PROGRAMA BILINGÜE ENGLISH program ECTS
Economía Economics 6 Contabilidad I Accounting I 6 1 Economía de la Empresa Business Economy 6 Comunicación Communication 6 Service Encounters Service Encounters in 4 Geografía Geography 6 in Tourism and Hospitality Tourism and Hospitality Sistemas de información Information Systems Mercados Turísticos Tourism Markets 4
ur se / co y TIC en empresas and IT for Tourism 4 turísticas y hoteleras & Hospitality Filosofía Social Social Philosophy 3 Tipologías turísticas Tourism Typologies 3 Cur so English Language English Language 3 English Language English Language 3 Francés o Alemán French or German 3 Francés o Alemán French or German 3
1r Semestre 1st Semester 2º Semestre 2nd Semester
PROGRAMA BILINGÜE ENGLISH program ECTS PROGRAMA BILINGÜE ENGLISH program ECTS
Contabilidad II Accounting II 6 Derecho turístico Tourism Law 6 2 Dirección de Marketing Marketing Management 6 Estadística Statistics 6 Antropología y sociología Tourism Anthropology and 4 Dirección de Recursos HR Management 4 del turismo Sociology Humanos Personal and Professional Personal and professional 4
ur se / co Sectores Turísticos Tourism Sectors 4 Skills for Tourism and skills for Tourism and Hospitality Hospitality English Language English Language 4 4 Cur so English Language English language Travel 2.0 Travel 2.0 3 E-Distribution E-distribution 3 Francés o Alemán French or German 3 Francés o Alemán French or German 3
1r Semestre / 1st Semester 2º Semestre / 2nd Semester
PROGRAMA BILINGÜE / ENGLISH program ECTS PROGRAMA BILINGÜE / ENGLISH program ECTS
Financial Management in Tourism and Hospitality 6 Professional Skills for Tourism and Hospitality: 30 3 Formación en la empresa / Work Based Learning Personnel Policies and Diversity Management 6 in Tourism and Hospitality
Hotel and Restaurant Management 6
ur se / co Operational Marketing in Tourism and Hospitality 3
Research Skills and Methods 3 Cur so Academic English 3
French or German 3
1r Semestre / 1st Semester 2º Semestre / 2nd Semester
PROGRAMA BILINGÜE / ENGLISH program ECTS PROGRAMA BILINGÜE / ENGLISH program ECTS International Internship 30 Undergraduate Dissertation 7 4 or Academic Mobility in an International University 30 Organizational Behaviour and Organization or 6 Development in Tourism and Hospitality Electives in HTSI: 30
Gastronomy 5 Events Management 4 ur se / co Enology 5 Destination Management 4 Responsible Tourism 5
Cur so International Hospitality Management 3 Managing the tourism experience 5 Business Strategies and CSR in Tourism and Hospitality 3 Business Plan and Consultancy Tools 5
Consultancy tools in Tourism Hospitality 5 Innovation and Entrepreneurship 3
Resolution 26 April 2011, published in the Spanish Official State Gazette, 11 May 2011. 6 ONE DEGREE, BUILDING TWO OPTIONS YOUR FUTURE
The School of Tourism and In the second semester of the Hospitality Management third academic year the student Sant Ignasi offers its Bachelor will undertake a compulsory Degree in Tourism and Hospitality internship in a Spanish or Management in two formats: international company for a bilingual or entirely in English. period of 4 to 6 months.
BACHELOR DEGREE IN This in-company training period can TOURISM AND HOSPITALITY be extended for a further 4 months, MANAGEMENT (Bilingual) during the first semester of the fourth year, provided it is undertaken in a The Bachelor Degree in Tourism and foreign company. Students can also Hospitality Management is a bilingual opt for an academic exchange, course taught in Spanish for the first two studying during this semester at one academic years and in English for the last of the School’s international partner two years (over 55% of the credits awarded universities. are for courses taught in English). There is a strong emphasis on BACHELOR DEGREE IN learning languages from day one. TOURISM AND HOSPITALITY English is a compulsory subject and MANAGEMENT (English Stream) students must also study a second Taught entirely in English, the Bachelor language (French or German). Degree in Tourism and Hospitality Management offers students the opportunity to study the same subjects as the bilingual degree, but taught in English from the first year. «THANKS TO THE EFFORTS OF HTSI TO ORGANIZE INTERNSHIPS IN TOP HOTELS, I AM working today in one of the best INTERNATIONAL HOTEL CHAINS.»
ANDREA REDER (2013 GRADUATE) GUEST SERVICE AGENT, ST. REGIS ABU DHABI (UNITED ARAB EMIRATES)
AIMS OF THE THE BACHELOR BACHELOR DEGREE DEGREE IN TOURISM AND HOSPITALITY The Bachelor Degree in Tourism MANAGEMENT IS and Hospitality Management is BASED ON THREE designed to train future managers KEY THEMES:
in the international tourism and 1 MORE THAN MANAGEMENT: hospitality sector. Courses that prepare students to manage businesses while developing the hospitality skills required to ensure customers receive excellent service. STUDENTS WILL GRADUATE WITH SKILLS IN: 2 B ROADEN YOUR PERSPECTIVES: A program designed to open > Managing public and private students’ horizons through the study of foreign languages, organizations and companies in the exchanges with international tourism, hospitality, recreation and universities and contact with the leisure industries. global tourism and hospitality industry. > Managing or advising tourism and hospitality organizations at the top level 3 B UILD YOUR FUTURE: Students begin developing their or in any operational area. career from the first day thanks to the university’s close links with > Planning, designing, selling and businesses. marketing tourism products and destinations.
HTSI GRADUATES IN THE LABOR MARKET FIRST JOB AFTER GRADUATION
JOBS 81% In work 86% of graduates find 29% Management 50% Further training 11% work within 3 months 2% TEACHING Middle Management of receiving their 6% R&D degree 8% Other 13% OTHER
8
STUDENT PROFILE
The tourism and hospitality sector requires creative, flexible professionals with analytical and management skills and a focus on guest service.
STUDENTS DOING THE BACHELOR DEGREE IN TOURISM AND HOSPITALITY MANAGEMENT ARE:
1 EN TREPRENEURIAL, with leadership skills and the ability to work in teams and make creative decisions.
2 INNO VATORS who can respond to the demands of their guests and the changing needs of the tourism and hospitality sector.
3 RESPONSI BLE AND ETHICAL in their approach to business management.
4 IN TERNATIONALLY FOCUSED, with a genuine interest in other countries, cultures and languages.
5 OPEN -MINDED, committed to service and being market oriented, so they can identify the specific needs of each guest.
«HTSI HELPED ME TO BE AN ENTREPRENEUR. BASED ON MY FINAL YEAR DISSERTATION, I WAS ENCOURAGED TO DEVELOP A PROJECT THAT HAS TURNED INTO A SUCCESSFUL, INTERNATIONALLY EXPANDING BUSINESS.»
XAVIER MARTÍN (2001 GRADUATE) FOUNDING PARTNER OF THE TURIJOBS GROUP (LEADING EMPLOYMENT PORTAL FOR THE TOURISM AND HOSPITALITY SECTOR) INTERNATIONAL STUDY IN ENGLISH
APPROACH HTSI offers students the options of studying for the Bachelor One of the main aims of the Degree in Tourism and Hospitality School of Tourism and Hospitality Management as a bilingual course Management Sant Ignasi is to (the first two years in Spanish and the second two in English) or instill an international outlook entirely in English (Bachelor in its students. Understanding Degree in Tourism and Hospitality other cultures, speaking other Management). languages, developing Whichever option is chosen, there intercultural awareness and is a strong emphasis on learning languages. English is a compulsory dealing with a wide range of subject and students must also environments are vital skills for study a second language (French meeting the challenges facing or German). the sector. The Bachelor Degree The purpose of studying languages as part of the degree course, apart in Tourism and Hospitality from giving students a strong grasp Management gives students the of the grammar and enabling them know-how they will need to cope to speak the language, is to equip them to work as expert instinctively in the world of professionals in the international international tourism and environment of tourism and hospitality. hospitality.
10 45% Over 30% of HTSI graduates of students have taken have international work part in an international experience. academic exchange program.
INTERNATIONAL NETWORK OF ACADEMIC PARTNERS
> Cornell University, School of Hotel Administration, Ithaca, New York (usa) > Dublin Institute of Technology, Dublin (IRELAND) > Hotel Management School Maastricht, Maastricht (THE NETHERLANDS) > Institute for the International Education of Students (usa) > International University of applied Sciences Bad Honnef, Bonn (GERMANY) > Jamk University of Applied Sciences, Jyvaskyla (FINLAND) > Johnson & Wales University (MIAMI AND PROVIDENCE, USA) > Leeds Brackett University, Leeds (UNITED KINGDOM) > Modul University Viena (AUSTRIA) > Oxford School of Hospitality Management, Oxford (UNITED KINGDOM) > Universidad Antonio Ruiz de Montoya, Lima (PERU) > University College of Birmingham (UNITED KINGDOM) > University of Stavanger (NORWAY) > University of San Francisco (usa) STUDY ABROAD
In order to find work easily, young INTERNATIONAL NETWORK graduates must be open to exploring OF PARTNERSHIPS new horizons, new cities, new cultures. > UNWTO (World Tourism HTSI encourages students studying abroad Organization) as part of their academic development, offering > ATLAS (European Association for Tourism &Leisure Education) them the opportunity to discover how others > EUROCHRIE (European see the world, so that their training is transferable Council on Hotel, across borders. Restaurant & Institutional Education)
The School of Tourism and Hospitality Management > SIETAR (Society Sant Ignasi is a partner in the Erasmus+ Program and of Intercultural Education, has bilateral agreements with international universities, Training and so it can offer students the opportunity to complement Research) their studies with a semester abroad.
TRAVEL TO LEARN
Based on the principle that experience is the best way to learn, HTSI offers students the opportunity to take part in trips focusing on a wide range of academic and professional fields. Students can put into practice the knowledge acquired in the classroom, learn about different perspectives on the international tourism and hospitality sector, and meet other students from a wide range of backgrounds. «HTSI PROVIDED ME WITH A THOROUGH AND SPECIALIZED EDUCATION FOCUSED ON THE NEEDS OF THE TOURISM AND HOSPITALITY SECTOR WITH TEACHERS OF THE HIGHEST STANDARD.»
LAURA BAS (2011 GRADUATE) HUMAN RESOURCES COORDINATOR HOTEL ARTS (BARCELONA)
PROFESSIONAL DEVELOPMENT
One of the key strengths of the School of Tourism and Hospitality Management Sant Ignasi is its partnerships with companies in the tourism and hospitality sector, ensuring that graduates will easily find jobs, while giving students an in-depth understanding of the sector. To equip graduates with the skills to cope with the demands and dynamism of the tourism and hospitality sector, HTSI provides a training program that includes close links with business from the first day.
PROFESSIONAL Boosting graduates’ employability is a priority TRAINING for HTSI. For this reason, students on the Bachelor Degree in Tourism and Hospitality Management undertake a compulsory 4 to In a highly competitive market, 6 month internship in a Spanish company graduates need to be able to in the second semester of the third year. This maximize their chances of can be extended for a further 4 months with developing a successful career. an international company. This taste This is not just about getting of the world of work gives students the a job, it involves fully developing opportunity to apply what they have all the skills needed to learn learned in a real working environment. and perform effectively in the workplace, including communication With an in-depth knowledge of the industry, and interpersonal skills, problem- the Career Development Office organizes solving and organizing one’s own in-company training placements, providing a time and activities to meet the tailored service for each student based on needs of the job and the labor their academic record, preferences within market. the sector and career plans.
12 PARTNER COMPANIES ACCOR / AIR EUROPA LÍNEAS AÉREAS / AIR FRANCE KLM / ALMA HOTELS / AMERICAN EXPRESS BARCELÓ VIAJES / AOPC - ORGANIZADOR PROFESIONAL DE CONGRESOS / ARABELLA HOSPITALITY ESPAÑA / ASPASIOS / ATLANTA TRAVEL & CORPORATE EVENTS / ATLANTIDA VIATGES / ATRAPALO.COM / BARCELÓ HOTELS & RESORTS / BARCELONA CONVENTION BUREAU / BARCELONA TURISME / BYHOURS.COM / CATALUNYA TURISME / CCIB (CENTRE DE CONVENCIONS DE BARCELONA) / CITIZENM HOTELS / CONRAD HOTELS / DERBY HOTELS COLLECTION / DIAGONAL HOTELS / DIVINO VILLAS / DOLCE HOTELS & RESORTS / EL HOTEL PACHA / EMASCAROTOURISM / EVENTIS AZAFATAS / EXOTICCA / FERRER Y SARET VIAJES / FIESTA HOTEL GROUP / GALLERY CENTER / GESTIÓ I SERVEIS TRADE CENTER / GLOBALIA / GROUPE ENVERGURE / GRUP H10 HOTELS / GRUPO PACÍFICO / HILTON INTERNATIONAL HOTELS / HORWATH CONSULTING HOTELS, TOURISM &LEISURE / HOTEL MARQUES DE RISCAL / HOTELJUICE / INTERCONTINENTAL HOTELS & RESORTS / INTERCRUISES SHORESIDE & PORT SERVICES / KEYTEL REPRESENTANTE HOTELERO / KUONI DESTINATION MANAGEMENT / LA MOLA HOTEL AND CONFERENCE CENTRE / LA ROCA VILLAGE & LAS ROZAS VILLAGE / LE MERIDIEN HOTELS / LOUVRE HÔTELS / LUNGARNO COLLECTION - HOTELS, RETREATS, VILLAS / LYNGEN ARCTIC ADVENTURES / MAGMA HC / MAJESTIC HOTEL GROUP / MANDARIN ORIENTAL HOTEL GROUP / MARRIOTT HOTELS / MCI GROUP / MEETINGS & EVENTS SPAIN / METROPARK HOTEL WANCHAI HONG KONG / MINERVA CONSULTING & COMMUNICATION / NH HOTEL GROUP / NUBA SHANGHAI / NUÑEZ I NAVARRO HOTELS / OHLA HOTEL / PORT AVENTURA EUROPEAN DESTINATION RESORT / RADISSON SAS HOTELS / RELAIS & CHÂTEAUX / RIU HOTELS & RESORTS / ROOM MATE HOTELS / SERCOTEL HOTELES / SERHS PROJECTS / SERUNIÓN / SMARTBOX / SOL MELIÁ / SPLENDIA LUXURY & CHARACTER HOTELS / SPORT HOTELS RESORT & SPA ANDORRA / STARWOOD HOTELS & RESORTS / THE PALACE DOWNTOWN DUBAI HOTEL / THE RITZ-CARLTON HOTELS / TUI SPAIN / TURIJOBS / TURKISH AIRLINES / TUSET CENTRE DE NEGOCIS / TWENTYTÚ HI-TECH HOSTEL / VUELING / WORLD HOTELS AG CORPORATE HEAD OFFICE /
CAREER DEVELOPMENT PROFESSIONAL TRAINING SERVICE (REAL EXAMPLES)
The School of Tourism and SPAIN Hospitality Management Sant > Conference & Catering - Hotel Arts (barcelona) Ignasi works actively with > Congresses - Kuoni Destination Management (BARCELONA) > Management - Mandarin Oriental (BARCELONA) students and former students > Management - Hotel Princesa Sofía (BARCELONA) to help them plan their > Sports events - Oxigen Events (BARCELONA) professional careers. It > Front Office - Ayre Hotel Rosellón (IBIZA) also helps companies in their > Guest Services - Intercruises Shoreside and Port Services (BARCELONA) recruitment processes by > Meeting Insiders - W Barcelona (BARCELONA) advertising job offers and > Guest Service - The St Regis Mardavall (PALMA DE MALLORCA) > Management - Hotel H10 Rubicón Palace (TENERIFE) providing support services so > Studies Hotel, Tourism & Leisure - Horwarth they can recruit talent in Consulting HTL (BARCELONA) accordance with their needs. > Event development - Esferic (BARCELONA) > Hotel contracting - ByHours.com (BARCELONA) By providing a tailored service > Seo & Sem - Hoteljuice (BARCELONA) based on its knowledge of the real state of the labor market INTERNATIONAL in the sector, the School > Convention and Sales - Sheraton Brussels Hotel (BELGIUM) ensures that graduates receive > Guest Services - The Ritz Carlton Abu Dhabi, appropriate guidance and are Grand Canal (ABU DHABI) > Front Desk - Room Mate Grace Hotel New York (USA) successful in their search > Cross Training - Ocean Coral&Turquesa Hotel (MExico) for jobs. > Room Division - W Doha Hotel (qatar) > Front Office - Sheraton Frankfurt Congress Hotel (GERMANY) > Revenue Management - Eurostars Budapest (HUNGARY) > Finances - The Ritz-Carlton Powerscourt Enninskerry (IRELAND) Alumni HTSI > Rotation - Grand Palladium Jamaica Resort & Spa (jamaica) > Front Desk - The Ritz-Carton Cancún (mExico) > Events - Complex Offices Starwood (UK) Alumni HTSI is an exclusive > Sales - Barceló Eresin Topkapi Hotel Istambul (TURKEY) forum for former students > Front Office - Hotel Banke Paris (FRANCE) who wish to maintain and > Food & Beverage - Hotel Château Bethlehem foster professional, personal Maastricht (NETHERLANDS) > Marketing Office - Lugarno Collection Florencia (ITALY) and social links with the School. > Front Office - Metropark Hotel Wanchai (hong kong) > Revenue Management - Eurostars Embassy Hotel Viena (austria) > Food & Beverage - Hotel Americano New York (USA) > Assistant Director of Learning - Armani Hotel (dubai) > Finance and Marketing - Gran Hyatt Santiago (chile) WE WANT YOU!
Students at the School of Tourism and Hospitality PATHWAYS Management Sant Ignasi > Successful completion of are talented, eager to learn, high school studies. Candidates from education eager to do business, and systems outside Spain must eager to play an active role comply with the requirements for admission in one the most important to the Spanish university sectors of the global system. For detailed information, please check economy. our website or contact us.
HTSI has its own rigorous admissions process, which is independent from the public THE PROCESS university system and which obtains an all-round assessment > C OMPLETE AN APPLICATION FORM of candidates based on both their academic records and > T AKE AN ENTRANCE TEST, WHICH CONSISTS OF THE personal skills and abilities. FOLLOWING > Assessment of the The admissions process is candidate’s academic continuous, taking place while record candidates are completing their > English Placement Test previous studies. Places are > Reading Comprehension offered on condition that the > Personal interview candidates have obtained the required grades on admission.
Applications are processed on a monthly basis from January. Candidates are therefore advised to enter the process as early as possible.
14 CONTACT US
C/ Marqués de Mulhacén 40-42 (Campus ESADE Pedralbes Ed. 2) 08034 Barcelona +34 93 252 28 90 [email protected] www.tsi.url.edu
www.facebook.com/Turismosantignasi www.youtube.com/TurismoSantIgnasi twitter.com/turismostignasi www.turismosantignasivibes.com www.turismosantignasiblog.com WE ARE HOSPITALITY
C/ Marqués de Mulhacén 40-42 (Campus ESADE Pedralbes. Edificio 2) 08034 Barcelona (Spain)
+34 93 252 28 90 [email protected] www.tsi.url.edu
HTSI is affiliated to the ESADE Foundation