DOCSLIB.ORG

Analisis Pengaruh Kualitas Pelayanan Bus Trans Mebidang Terhadap Tingkat Kepuasan Masyarakat Tesis Oleh Yusuf Aulia Lubis 167020

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text
Analisis Pengaruh Kualitas Pelayanan Bus Trans Mebidang Terhadap Tingkat Kepuasan Masyarakat Tesis Oleh Yusuf Aulia Lubis 167020 ANALISIS PENGARUH KUALITAS PELAYANAN BUS TRANS MEBIDANG TERHADAP TINGKAT KEPUASAN MASYARAKAT TESIS OLEH YUSUF AULIA LUBIS 167020005/AR FAKULTAS TEKNIK UNIVERSITAS SUMATERA UTARA MEDAN 2020 UNIVERSITAS SUMATERA UTARA ANALISIS PENGARUH KUALITAS PELAYANAN BUS TRANS MEBIDANG TERHADAP TINGKAT KEPUASAN MASYARAKAT TESIS Untuk Memperoleh Gelar Magister Teknik Dalam Program Studi Teknik Arsitektur Pada Fakultas Teknik Universitas Sumaterta Utara Oleh YUSUF AULIA LUBIS 167020005/AR FAKULTAS TEKNIK UNIVERSITAS SUMATERA UTARA MEDAN 2020 UNIVERSITAS SUMATERA UTARA PERNYATAAN ANALISIS PENGARUH KUALITAS PELAYANAN BUS TRANS MEBIDANG TERHADAP TINGKAT KEPUASAN MASYARAKAT TESIS Dengan ini saya menyatakan bahwa dalam tesis ini tidak terdapat karya yang pernah diajukan untuk memperoleh gelar kesarjanaan di suatu perguruan tinggi, dan sepanjang pengetahuan saya juga tidak terdapat karya atau pendapat yang pernah ditulis atau diterbitkan oleh orang lain, kecuali yang secara tertulis diacu dalam naskah ini dan disebutkan dalam daftar pustaka. Medan, 2020 ( YUSUF AULIA LUBIS ) UNIVERSITAS SUMATERA UTARA JUDUL TESIS : ANALISIS PENGARUH KUALITAS PELAYANAN BUS TRANS MEBIDANG TERHADAP TINGKAT KEPUASAN MASYARAKAT NAMA MAHASISWA : YUSUF AULIA LUBIS NOMOR POKOK : 167020005 PROGRAM STUDI : TEKNIK ARSITEKTUR BIDANG KEKHUSUSAN : MANAJEMEN PEMBANGUNAN KOTA Menyetujui Komisi Pembimbing, ( Dr. Achmad Delianur Nasution, ST, MT, IAI, AA, IAP) (Amy Marisa, ST, M.Sc, PhD) Ketua Anggota Ketua Program Studi, Dekan, ( Ir. Nurlisa Ginting, M. Sc, PhD, IPM) (Ir. Seri Maulina, M.S., PhD) Tanggal Lulus: 30 januari 2020 UNIVERSITAS SUMATERA UTARA Telah Diuji Pada Tanggal : 30 Januari 2020 Panitia Penguji Tesis Ketua Komisi Penguji : Dr. Achmad Delianur Nasution, ST, MT, IAI Anggota Komisi Penguji : 1. Amy Marisa,ST, M.Sc, PhD 2. Ir. Nurlisa Ginting, M.Sc, PhD, IPM 3. Dr. Ir. Dwira Nurfalini Aulia, M.Sc, IPM 4. Dr. Imam Faisal Pane, ST, MT, IPM UNIVERSITAS SUMATERA UTARA ABSTRAK Upaya pemerintah dalam mengatasi kemacetan perkotaan menyediakan solusi penyediaan transportasi busway. Dalam rangka merealisasikan upaya Provinsi Sumatera Utara membuat peraturan No 25 tahun 2008, mengenai kawasan andalan antara lain Medan, Binjai, dan Deli Serdang disingkat Mebidang, dari peratuan yang dimaksud tahun 2015 di bentuk angkutan umum yang diberi nama Bus Trans Mebidang. Bus Trans Mebidang merupakan jasa yang harus memperhatikan pelayanan sehingga manusia dan masyarakat senang memanfaatkannya. Oleh sebab itu harus memperhatikan kualitas pelayanan agar masyarakat senang dan puas memanfaatkan jasa angkutan bus tersebut. Tujuan penelitian untuk menganalisis tingkat kepuasan masyarakat terhadap kualitas pelayanan Transmebidang dan menganalisis seberapa besar pengaruh kualitas pelayanan Bus Transmebidang terhadap kepuasaj masyarakat. Penelitian menggunakan pendekatan kuantitatif dalam menentukan besaran sanmpel yang digunakan. Analisa data yang digunakan regresi liniear berganda. Berdasarkan hasil temuan ditarik kesimpulan bahwa masyarakat merasa puas terhadap kualitas pelayanan yang diberikan oleh jasa angkutan umum Bus Trans Mebidang dengan total nilai rata-rata 4,1. Kualitas pelayanan yang diberikan oleh manajemen Bus Trans Mebidang mempengaruhi atau berkontribusi pada tingkat kepuasan pengguna sebesar 87.1%, dimana nilai ini sangat tinggi pengaruhnya terhadap tingkat kepuasan. Kunci : Transportasi, Angkutan Umum, Bus Rapid Transit, Kualitas Pelayanan, Tingkat Kepuasan i UNIVERSITAS SUMATERA UTARA ABSTRACT Government efforts in overcoming urban congestion provide solutions for providing busway transportation. In order to realize the efforts of the North Sumatra Province to make regulation No. 25 of 2008, concerning the mainstay areas, including Medan, Binjai, and Deli Serdang, abbreviated as Mebidang, from the regulation referred to in 2015 in the form of public transportation named Trans Mebidang Bus. Trans Mebidang Bus is a service that must pay attention to services so that people and the community like to use them. Therefore we must pay attention to the quality of service. The research objective was to analyze the level of community satisfaction with the quality of Transmebidang services and analyze how much influence the quality of Transmebidang Bus services on community satisfaction. The study uses a quantitative approach in determining the amount of sanitation used. Analysis of the data used multiple linear regression. Based on the findings, the conclusion was drawn that the public was satisfied with the quality of services provided by the Trans Mebidang Bus public transport services with a total average value of 4.1. The quality of service provided by Trans Mebidang Bus management affects or contributes to the level of user satisfaction of 87.1%, where this value is very high influence on the level of satisfaction. Keywords : transportation, public transport, bus rapid transit, service quality, level of satisfaction ii UNIVERSITAS SUMATERA UTARA KATA PENGANTAR Puji dan syukur penulis ucapkan kepada Allah SWT yang telah menjadi sumber kekuatan, inspirasi, dan ridhaNya selama berlangsung pengerjaan tesis ini. Tesis ini mengambil judul : “ANALISI PENGARUH KUALITAS PELAYANAN BUS TRANS MEBIDANG TERHADAP TINGKAT KEPUASAN MASYARAKAT.” yang disusun sebagai persyaratan untuk memperoleh gelar Magister Teknik dalam Program Teknik Arsitektur pada Fakultas Teknik Universitas Sumatera Utara. Pada kesempatan ini, dengan tulus dan kerendahan hati, penulis menyampaikan rasa hormat dan terima kasih penulis tujukan kepada Komisi Pembimbing pak Dr. Achmad Delianur Nasution, ST, MT, IAI, dan Ibu Amy Marisa,ST,M.Sc,PhD sebagai pembimbing Tesis, atas kesediaannya membimbing, memotivasi, pengarahan, dan waktu beliau sehingga penulisan dapat menyelesaikan Tesis ini. Dengan ini pula, perkenankan penulis mengucapkan terima kasih yang sebesar-besarnya kepada Ibu Ir. Nurlisa Ginting, M.Sc, PhD, IPM selaku Ketua Program Studi Magister Teknik Arsitektur Universitas Sumatera Utara, para dosen pengajar Magister Teknik Arsitektur Universitas Sumatera Utara yang telah memberikan materi pengajaran yang bermanfaat selama proses perkuliahan dan staf pegawai yang telah banyak membantu dalam hal administrasi yang diperlukan. Ucapan terimakasih yang tulus kepada Ayah dan Mama tercinta yang sudah memberikan dukungan dan doa yang selalu dipanjatkan demi kelancaran setiap proses perkuliahan dan penyelesaian tesis ini. Teman spesial penulis Ersawaty iii UNIVERSITAS SUMATERA UTARA Limbong terima kasih atas ketulusan, kesabaran, kasih sayang, semangat, dan doanya yang tulus, serta kepada saudara-saudara saya tercinta yang juga sudah memberikan dukungan dan semangat dalam setiap proses. Penulis juga mengucapkan banyak terima kasih kepada seluruh responden atas kesediaan waktu dan tenaganya demi kelancaran tesis ini. Akhir kata, penulis mengharapkan kiranya laporan hasil penelitian ini baik masyarakat maupun instansi yang telah memberikan manfaat khususnya bagi penulis sendiri, pembaca, dan untuk kita semua. Medan, 2020 Penulis, Yusuf Aulia Lubis NIM : 167020005 iv UNIVERSITAS SUMATERA UTARA RIWAYAT HIDUP DATA PRIBADI Nama : Yusuf Aulia Lubis Tempat/Tanggal lahir : Bandung / 24 Februari 1992 Jenis Kelamin : Laki-laki Status : Menikah Agama : Islam Alamat : Jl. Sumarsono No. 45 Medan PENDIDIKAN SD Harapan 2 Medan (2000 s/d 2003) SMP Harapan 1 Medan (2003 s/d 2006) SMA Harapan 1 Medan (2006 s/d 2009) S1 – Teknik Sipil Universitas Sumatera Utara (2009 s/d 2016) v UNIVERSITAS SUMATERA UTARA DAFTAR ISI ABSTRAK ...................................................................................................... i ABSTRACT ..................................................................................................... ii KATA PENGANTAR .................................................................................... iii RIWAYAT HIDUP ........................................................................................ v DAFTAR ISI ................................................................................................... vi DAFTAR GAMBAR ...................................................................................... ix DAFTAR TABEL........................................................................................... x BAB I PENDAHULUAN ........................................................................... 1 1.1 Latar Belakang ....................................................................... 1 1.2 Rumusan Masalah .................................................................. 4 1.3 Tujuan Penelitian .................................................................... 4 1.4 Manfaat Penelitian .................................................................. 4 1.5 Ruang Lingkup ........................................................................ 5 BAB II TINJAUAN PUSTAKA ................................................................ 6 2.1 Pengertian Transportasi ......................................................... 6 2.1.1 Pengertian Busway ........................................................... 7 2.1.2 Karakteristik Busway ....................................................... 7 2.1.3 Sarana dan Prasarana Busway .......................................... 8 2.2 Tingkat Pelayanan Jasa Transportasi ................................... 10 2.2.1 Atribut Pelayanan Transportasi ....................................... 11 2.3 Bus Trans Mebidang .............................................................. 12 2.4 Perilaku Konsumen ...............................................................
Load more

Recommended publications
  • Owner Estimate for Urban Bus Services 2020
    OWNER ESTIMATE FOR URBAN BUS SERVICES 2020 1 Owner Estimate for Urban Bus Services A guideline for service providers/operators 2020 Author Dr. Okto Risdianto Manullang, ST., MT. Contact Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH Dag-Hammarskjöld-Weg 1-5 65760 Eschborn Tel +49 (0) 6196 79-0 Fax +49 (0) 6196 79-11 15 www.giz.de Editors Ari Nova Firnanda Achmad Zacky Ambadar Maulana Ichsan Gituri Cover designer Nabila Fauzia Rahman DISCLAIMER The analysis, results, and recommendations in this paper represent the opinion of the author(s) and are not necessarily representative of the position of the Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH or BMUB. Partial or total reproduction of this document authorized for non-profit purposes provided the source is acknowledged. i EXECUTIVE SUMMARY The Government of Indonesia, through the Ministry of Transportation, has committed to provide support and assistance in the development of public transportation systems in all cities in Indonesia. It aims to provide incentives to local governments to immediately take the necessary actions to help accelerate public transport reform in their respective cities. To realize this, the calculation of vehicle operating costs (BOK) needed as an indicator of determining minimum tariffs or providing subsidies. The commonly used calculation methods in the calculation of vehicle operating costs refer to the Decree of Directorate General of Land Transportation and Transjakarta's calculation methods. Each of those calculation methods have advantages and disadvantages. The Decree of Directorate General of Land Transportation’s method has advantages in the right understanding of the calculation component. In contrast, Transjakarta’s method has advantages in practical worksheets and can provide comprehensive information.
    [Show full text]
  • Initiating Bus Rapid Transit in Jakarta, Indonesia
    Initiating Bus Rapid Transit in Jakarta, Indonesia John P. Ernst On February 1, 2004, a 12.9-km (8-mi) bus rapid transit (BRT) line began the more developed nations, the cities involved there frequently lack revenue operation in Jakarta, Indonesia. The BRT line has incorporated three critical characteristics more common to cities in developing most of the characteristics of BRT systems. The line was implemented in countries: only 9 months at a cost of less than US$1 million/km ($1.6 million/mi). Two additional lines are scheduled to begin operation in 2005 and triple 1. High population densities, the size of the BRT. While design shortcomings for the road surface and 2. Significant existing modal share of bus public transportation, terminals have impaired performance of the system, public reaction has and been positive. Travel time over the whole corridor has been reduced by 3. Financial constraints providing a strong political impetus to 59 min at peak hour. Average ridership is about 49,000/day at a flat fare reduce, eliminate, or prevent continuous subsidies for public transit of 30 cents. Furthermore, 20% of BRT riders have switched from private operation. motorized modes, and private bus operators have been supportive of expanding Jakarta’s BRT. Immediate improvements are needed in the These three characteristics combine to favor the development of areas of fiscal handling of revenues and reconfiguring of other bus routes. financially self-sustaining BRT systems that can operate without gov- The TransJakarta BRT is reducing transport emissions for Jakarta and ernment subsidy after initial government expenditures to reallocate providing an alternative to congested streets.
    [Show full text]
  • Kualitas Pelayanan Badan Layanan Umum Transjakarta Pada Penumpang Penyandang Cacat Fisik (Difabel)
    KUALITAS PELAYANAN BADAN LAYANAN UMUM TRANSJAKARTA PADA PENUMPANG PENYANDANG CACAT FISIK (DIFABEL) SKRIPSI diajukan untuk memenuhi salah satu syarat ujian sarjana strata-1 pada program studi administrasi negara Oleh: ZAHROTUL ADDAWIYAH ISKANDAR 072759 FAKULTAS ILMU SOSIAL DAN ILMU POLITIK UNIVERSITAS SULTAN AGENG TIRTAYASA SERANG 2011 ABSTRAK Zahrotul Addawiyah I, NIM 072759, Kualitas Pelayanan Badan Layanan Umum Transjakarta Pada Penumpang Penyandang Cacat Fisik (Difabel), program studi Ilmu Administrasi Negara, Fakultas Ilmu Sosial dan Ilmu Politik Universitas Sultan Ageng Tirtayasa, Serang 2011. Pembimbing I Maulana Yusuf, S, IP. Msi. Pembimbing II Kandung Sapto Nugroho, S.sos, M.si. Kata Kunci: Aksesibilitas, Penyandang Cacat Fisik, Transjakarta Fokus penelitian ini adalah kualitas pelayanan badan layanan umum transjakarta pada penumpang penyandang cacat fisik (difabel). Penelitian ini bertujuan untuk mengetahui bagaimana kualitas pelayanan badan layanan umum transjakarta pada penumpang penyandang cacat fisik (difabel). Berdasarkan tujuan penelitian tersebut, maka metode penelitian yang digunakan adalah metode penelitian deskriptif kualitatif dengan menggunakan teknik purposive sampling dan snow ball sampling. Hasil penelitian menyimpulkan bahwa kualitas pelayanan badan layanan umum transjakarta pada penumpang penyandang cacat fisik (difabel) adalah tidak optimal. Hal ini dapat dilihat dari banyaknya petugas yang tidak mengamalkan sistem 4S (sapa, sopan, sabar, senyum) terhadap pelanggan transjakarta, infrastruktur yang tidak memadai bagi penyandang cacat fisik (difabel) seperti trotoar, jembatan penyebrangan, halte, adanya gap platform, dan audiovisual yang bobrok, headway yang sangat lama, tidak adanya pelatihan khusus bagi pegawai transjakarta dalam melayani penyandang cacat fisik (difabel), banyak fasilitas yang tidak terawat, kurangnya pengawasan pegawai transjakarta dan sulitnya melakukan pengaduan layanan, kurangnya sosialisasi program pemberdayaan transjakarta seperti temu pelanggan, wisata busway, park and ride busway.
    [Show full text]
  • Analysis of Tariff Integration Between MRT and Transjakarta*
    Advances in Engineering Research, volume 193 2nd International Symposium on Transportation Studies in Developing Countries (ISTSDC 2019) Analysis of Tariff Integration Between MRT and TransJakarta* Kevin Ginevra Arota Hulu Andyka Kusuma Civil Engineering Department Civil Engineering Department University of Indonesia University of Indonesia Depok, Indonesia Depok, Indonesia [email protected] [email protected] Abstract—The Tariff Integration System is a tariff payment residents to reduce transportation cost. Tariff integration system where users of public transportation make payments allows passengers to use several transportation modalities only once but can use two or more modes of public by only buying one ticket, which can be used for a short transportation. For this study, the modes of transportation period or can also have seasonal validity [4]. Therefore, this reviewed are TransJakarta and MRT. The purpose of this study tries to find out what the people of Jakarta perceive study is to find out the preferences that affect the community regarding tariff integration, to know the factors that can about the tariff integration system. influence people's behaviour towards tariff integration, as well as the preference for integration rates for the community. The II. TARIFF INTEGRATION SYSTEM data collection method for this study is the Stated Preference Method. The survey conducted in two places, namely in the The Integration Tariff system allows passengers to use downtown and in the suburbs. The survey in the downtown is several transportation modalities (for example, intercity and held at the Bendungan Hilir Shelter (TransJakarta Corridor 1) city buses, subways, local trains, and ferries).
    [Show full text]
  • Youth Perception on Features and Accessibility of Bus Rapid Transit Mebidang in Bridging Interconnected Areas in North Sumatera
    International Journal of Research and Review www.ijrrjournal.com E-ISSN: 2349-9788; P-ISSN: 2454-2237 Research Paper Youth Perception on Features and Accessibility of Bus Rapid Transit Mebidang in Bridging Interconnected Areas in North Sumatera Yusuf Aulia Lubis, Sirojuzilam, Suwardi Lubis Regional Planning Department, School of Post-Graduate, University of Sumatera Utara, Medan, Indonesia Corresponding Author: Yusuf Aulia Lubis ABSTRACT One of Indonesian problems in infrastructure development is how to nationally avail Bus Rapid Transit having transit rail system in its development system. In the macroeconomic perspective, the availability of urban transport infrastructure services can affect the marginal productivity of private capital, while in the microeconomic perspective; such services can also decrease production costs. Moreover, the contribution of urban transport infrastructure to improving quality of life is indicated by the increase in welfare, productivity and access to employment, as well as macroeconomic stability. This research is descriptive trying to gain youth’s perception on Bus Rapid Transit in Medan. In this study, the primary and secondary data sources are used and the populations include all users of Trans Mebidang. The samples are taken from those using the routes of Tanjug Anom to Down Town (or Pusat Kota), Jamin Ginting to Down Town, and Simpang Pos to Down Town and the samples chosen are only 15% of population. Sampling technique is purposive and accidental. It can be concluded that partially the Feature Perception (X1) gives impacts on the uutilization of Trans Mebidang and partially the Accessibility Perception also brings effect to the utilization of Trans Mebidang. Keywords: perception, features, accessibility, bus rapid transit, Medan INTRODUCTION Mamminasata).
    [Show full text]
  • Jakarta's Bus Rapid Transit System Indonesia
    Jakarta’s Bus Rapid Transit System CASE STUDY Indonesia | March 2016 "Transport in Asia and the Pacific faces a web of issues that need a strategic solution... Countries across the region have to contend with road safety, air pollution, social sustainability, climate change impacts, lack of public financing, decrepit infrastructure, and even cross-border bottlenecks, among others.” - James Leather, Co-Chair, ADB Transport Community of Practice Hoping to improve the worsening traffic situation in Jakarta, Sutiyoso—then Governor of Jakarta—bit the bullet and pushed for the construction of the Jakarta Bus Rapid Transit (BRT) system in 2001. With worsening traffic congestion and growing population of 8 million in 2000, BRT was thought as the ultimate solution to the traffic woes of people in the capital of Indonesia. The BRT masterplan is projected to have a busway network consisting of eleven corridors. The system is a closed trunk system without a functioning feeder system. The first corridor of Jakarta’s BRT of around 12.9 km, essentially consisting of a dedicated lane and loading platforms for large buses in the inner side of city streets, began operations in early 2004. Initially, the system ran well and showed good results—patrons’ travel time was reduced by an average of 20 minutes through a clean and convenient transport system that had longer operating hours. Pre-launch objections from affected bus operators and the driving public had disappeared. However, problems on the operational and managerial aspects of the project began to crop up a few months after the BRT was launched. Months after the BRT launch, Governor Sutiyoso—then governor of Jakarta—listened intently at the problems presented by the various stakeholders of Jakarta’s Bus Rapid Transit (BRT) System.
    [Show full text]
  • Study of Public Transport Development in South Bali Districts: Potential Public Transport Mode
    International Journal of Sustainable Transportation Technology Vol. 4, No. 1, April 2021, 9-21 9 Study of Public Transport Development in South Bali Districts: Potential Public Transport Mode Adni Bidari Putri1*, Muhammad Farda1, Sigit Puji Santosa1,2, Puspita Dirgahayani1,3, Putu Alit Suthanaya4, I Gusti Ayu Andani3, Hansen Sutanto3, Laily Rochmatul Charky3,5, Nunuj Nurjanah5 1National Center for Sustainable Transportation Technology, Bandung, Indonesia 2Faculty of Mechanical and Aerospace Engineering, Institut Teknologi Bandung, Bandung, Indonesia 3School of Architecture, Planning, and Policy Development, Institut Teknologi Bandung, Bandung, Indonesia 4Faculty of Engineering, Universitas Udayana, Denpasar, Indonesia 5Research and Development Agency, Indonesian Ministry of Transportation, Jakarta, Indonesia *Email: [email protected] / [email protected] Abstract Bali Province in Indonesia is one of the most attractive tourist destinations in the world. The number of tourists visiting this province keeps increasing year by year parallel with the increase of the population of local citizens. Such a phenomenon will certainly increase travel demand and put pressure on the current transport infrastructure. Hence, transport infrastructure development is essential to support the travel demand. This study explores the possibility of implementing a new public transport system in the South Bali District, a district with numerous tourist attractions and activity centres. Data collection on the current transport system and land use in the district were carried out to understand potential corridors for public transport. A stated preference survey was also conducted to discover the public transport mode preferred by the respondents, encompassing tourists and local citizens. This study then recommends the type of public transport mode to be implemented in the district based on i) space availability, ii) respondent preference, and iii) ability to accommodate demand based on calculation.
    [Show full text]
  • Greater Jakarta Area (Jabodetabek) Indonesia
    DATA COLLECTION REPORT Sustainable Urban Transport Index (SUTI) for Asian Cities GREATER JAKARTA AREA (JABODETABEK) INDONESIA Dr. Muhammad Nanang Prayudyanto (Consultant) Dr. Muiz Thohir (GJTA) 2017 1 TABLE OF CONTENT TABLE OF CONTENT .................................................................................................................................. 2 LIST OF FIGURES ....................................................................................................................................... 3 LIST OF TABLES .......................................................................................................................................... 4 1. Introduction ....................................................................................................................................... 5 2. Current state of urban transport systems and service ...................................................................... 7 3. Data collection approach for SUTI ................................................................................................... 11 4. Data for SUTI (key data – detail in Excel sheet) ............................................................................... 12 a. Indicator 1 Extent to which transport plans cover facilities for active modes and public transport ...................................................................................................................................... 12 b. Indicator 2. Modal Share of Active and Public Transport in Commuting ...................................
    [Show full text]
  • A City in Motion: Redefining Mobility in Jakarta
    A CITY IN MOTION: CEO Interview: Agung Wicaksono REDEFINING MOBILITY President Director of PT Transportasi IN JAKARTA Jakarta By Shoeb Kagda Photo: Transportasi Jakarta What makes a city livable? Green spaces, walkability, cleanliness, affordability are all important factors but most city dwellers will rank mobility high on the list. A good transportation system has direct benefts to people, businesses, the environment and the overall economy. It is no secret that Jakarta has struggled with traffc gridlock for nearly two decades. Indonesia’s capital city has many charms but unfortunately visitors often mention being stuck in traffc as the defning experience of their visit and locals simply shrug their shoulders and grit their teeth. But that does not mean no efforts have been made to fnd a solution. In fact last year, the TransJakarta busway celebrated its 15th anniversary of serving the city. The frst bus rapid transit (BRT) system in Asia, TransJakarta has redefned public transportation and changed public attitudes towards taking the bus. Choking in Traffic: Financial and Human Costs Fuel wasted per year IDR 28.1 trillion Time wasted per year IDR 36.9 trillion Total loss IDR 65 trillion Source: JICA (Japan International Cooperation Agency) reports for Jabodetabek Integrated Transportation Masterplan As noted by Gustavo Petro, the Columbian politician and mayor of Bogota, a developed country is not where the poor have cars. It’s where the rich use public transportation. “We need to see That is the aim of Agung Wicaksono, the dynamic president director of PT Transportasi Jakarta or infrastructure more popularly known as Transjakarta.
    [Show full text]
  • Public Transportation Or Private Transportation Case Study: Sarbagita Metropolitan Area
    The Dilemma of the Choice Between: Public Transportation or Private Transportation Case Study: Sarbagita Metropolitan Area I.G.A.A Karishma Maharani Raijaya1, Chotib2 {[email protected], [email protected]} 1 Master in Economics of Population and Labor (MEKK), Universitas Indonesia, 2Urban Studies Program, School of Strategic and Global Studies, Universitas Indonesia Abstract. Indonesia has entered a third trend of three mega-demographics trends, namely the transition of migration to non-permanent mobility such as commuter and circular movement. Most of the population does movement due to work factors. The higher rate of worker mobility, and the infrastructure of transportation are urgently needed. Commuting is a type of non-permanent movement where a person works in a different place from his residence. They leave the house, home, and apartment in the morning and return in the afternoon or evening every day or back to house, home, and apartment no longer than 24 hours. Many problems will arise when the rate of mobility is high. There are several problems regarding transportation facilities and infrastructure, for example, a severe traffic jam and no exception in the bali province. Another problem in Bali is declining support of trans sarbagita operational funds and the reduction in the number of fleets. This study aims to identify the probability of public transportation use by workers in the sarbagita region. This study uses sakernas 2018 data, using the binary logistic regression model. The results of this study are the use of public transportation depends on individual characteristics such as distance, sex, education, age, and marital status.
    [Show full text]
  • Studi Evaluasi Program Bus Trans Sarbagita Pemerintah Provinsi Bali
    Kebijakan dan Manajemen Publik ISSN 2303 - 341X Volume 4, Nomor 1, Januari-April 2016 Studi Evaluasi Program Bus Trans Sarbagita Pemerintah Provinsi Bali I Gusti Agung Bagus Angga Putra1 Mahasiswa Program Studi Ilmu Administrasi Negara, FISIP, Universitas Airlangga Abstract This study aims to answer the question about the slackness of the Trans Sarbagita Program. This study is a descriptive qualitative evaluation. The type of evaluation that is used in this study is the formative evaluation. The data were taken from the local government institutions which directly involved in the implementation of the Trans Sarbagita. They were, The Regional Development Planning Body of Bali Province, The Department of Transportation, Information and Communication Technology of Bali and Technical Implementation Unit Trans Sarbagita, the last one is the III Commission of the Bali Provincial Parliament. Key informant were choosen purposively. The techniques of collecting data consist of in-depth interviews with open-ended question format, direct observation and the use of written documents. The techniques which are used to check on the validity of the data are triangulation technique. Meanwhile the techniques of analyzing data in this study are data reduction, data presentation and drawing conclusions. The study shows that in general the slackness of Trans Sarbagita program is caused by shortage of funds for capital expenditure and investments of the opening of a new corridor and the behavior and the culture of Balinese people who are not accustomed to travel by public transportation. Moreover, the Balinese government haven’t put Trans Sarbagita as a priority yet, the mismatch of the type of bus with the conditions of the route, and the lack of support in form of regulation that is capable of providing privileges and advantages for Trans Sarbagita create a cycle process that cause slackness of this first integrated program of public transport in the Bali Province.
    [Show full text]
  • Download Download
    Jurnal Teknologi Transportasi dan Logistik Volume 2 No 2, Desember 2021, Hal 79 - 86 p-ISSN 2716-2990 Pusat Penelitian dan Pengabdian Masyarakat Politeknik Transportasi Darat Bali e-ISSN 2745-8954 ANGKUTAN MASSAL SEBAGAI ALTERNATIF MENGATASI PERMASALAHAN KEMACETAN LALU LINTAS METROPOLITAN SARBAGITA Hendrialdi1, Ni Wayan Putu Sueni1, Ahmad Soimun2, Anggun Prima Gilang Rupaka2* 1Manajemen Transportasi Jalan, Politeknik Transportasi Darat Bali, Jl. Cempaka Putih, Desa Samsam, Kec.Kerambitan, Kab. Tabanan – Bali, Indonesia 80582 2Manajemen Logistik, Politeknik Transportasi Darat Bali, Jl. Cempaka Putih, Desa Samsam, Kec.Kerambitan, Kab. Tabanan – Bali, Indonesia 80582 *[email protected] ABSTRAK Peningkatan kebutuhan akan jasa angkutan bagi mobilitas orang serta barang seiring meningkatkan perkembangan pendudukan dan pengembangan pemukiman yang semakin luas terutama di kota-kota besar. Tujuan dari penelitian ini adalah mengetahui kualitas moda angkutan umum apa saja yang ada di kawasan metropolitan SARBAGITA, mengetahui seberapa efektif dan efisien angkutan umum yang sudah ada, mengetahui Konsep pengembangan angkutan umum, untuk meningkatkan kemauan masyarakat menggunakan angkutan umum guna mengurangi kemacetan lalu lintas di di kawasan metropolitan SARBAGITA, dan mengetahui fasilitas penunjang dalam menarik masyarakat untuk menggunakan angkutan umum di kawasan metropolitan SARBAGITA. Peminat masyarakat menggunakan angkutan umum masih sangat rendah hal ini dikarenakan kurang efektifnya angkutan umum yang sudah ada seperti terbatasnya
    [Show full text]