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AGS Group: EUROMOVERS Interview: covering Africa in Helsinki Michael Scott Page 12 Page 16 Page 32 Issue 064 July 2016 www.themover.co.uk EuRA CONFERENCE IN MALTA Frances Edmonds facilitates in style.Page 26 www.themover.co.uk ● July 2016 ● The Mover 3 CONTENTS 26 COVER STORY: Contact Details: Editorial EuRA CONFERENCE Contributions on all aspects of The Mover reports from Malta. the removals and storage industry are welcomed, together with photographs if appropriate. 4 LEADER: The nation decides 22 PROFILE: Please contact Steve Jordan, Editor Danish-born Lars Lemche has worked in Brazil for Tel: 01908 695500 6 UK NEWS: many years, and has spent the last ten building E-mail: [email protected] FTA tackles self-employed driver myths Teamwork International Moving Deadline: U Can Store It launches new brand The deadline for article submission is the Simply Shredding grows to 79 branches 24 ON THE ROAD NEWS: 1st of the month preceding publication. New head offi ce for Britannia Volvo concept truck cuts fuel consumption Contact Details: 8 POLL: 30 ON THE ROAD NEWS: Advertising Crown Workplace Relocations London Mayor’s proposals threaten businesses For all enquiries and bookings, conducted a poll to fi nd out New Driving For Work course please contact Nikki Gee where British workers have Tel: 01908 695500 32 INTERVIEW: E-mail: [email protected] their best ideas. We have the results Steve Jordan met another Deadline: of the industry’s leading The booking deadline for advertisements 10 UK NEWS: lights when he interviewed is the 1st of the month preceding publication. Immigrant right to work checks former BAR President Artwork for adverts is required by the Exceptional award for Andy Lapham Michael Scott 8th of the month preceding publication. Disclaimer: 11 INSIGHT: 35 ON THE ROAD NEWS: Opinions expressed in The Mover Darren Frostick explains how to get past Death prompts HSE warning on safety procedures are not necessarily those of its one of telemarketing’s biggest obstacles: publisher, unless stated otherwise. the gatekeeper 36 BUSINESS: Crown World Mobility’s Alyssa Bantle outlines Published by: The Words Workshop Ltd 12 PROFILE: some cultural diff erences those working abroad 26 Swanwick Lane The AGS Group is set to be will need to be aware of Broughton the fi rst removals company Milton Keynes to open operations in every 38 PROFILE: MK10 9LD country in Africa Luis Amorim talks to Steve Jordan about Premier International Movers’ 12 year rise from nothing All rights reserved: 14 INTERNATIONAL NEWS: No part of The Mover may be scanned, 40 BUSINESS: reproduced, stored or transmitted in any Commodity status for container shipping Customer air miles scheme from Ward Van Lines Acas off ers some advice on form without the prior written permission dress code and appearance of the publisher. 16 REPORT: in the workplace The Mover is designed on behalf Editor Steve Jordan was of The Words Workshop Ltd by facilitator in Helsinki for 42 PEOPLE NEWS: I Like Creative the EUROMOVERS conference. Steve Jordan’s obituary for Derek Payne E-mail: [email protected] and Karen Kaukol joins Graebel Tel: 01908 675854 He also found time to write The Mover’s report 44 MARKETPLACE 20 INTERNATIONAL NEWS: 48 DIARY DATES Get the Worldwide Movers Africa opens in Khartoum Suddath wins at EMMAs 50 AND FINALLY ... latest moving Arpin Group wins Environmental Merit Award You’re having a laugh – maybe! industry news at www.themover.co.uk Index of advertisers Four Paws .................................................. 31 Buzzmove .................................................. 31 White & Co ................................................... 2 AS 24 ......................................................... 21 Kent Relocation ......................................... 31 reallymoving.com ........................................ 4 Macmillan Cancer Support ........................ 23 Edwards Trade Storage .............................. 35 White & Co ................................................... 5 Britwrap .................................................... 23 Haywoods .................................................. 39 Moveware .................................................... 7 EUROMOVERS ............................................ 24 The Mover .................................................. 39 JC Payne ....................................................... 9 Mr Box ....................................................... 25 White & Co ................................................. 43 AGS Movers ................................................ 15 The Mover .................................................. 25 Vancraft ..................................................... 51 Pac Global Insurance Brokerage, Inc .......... 19 NSPCC ........................................................ 29 Anglo Pacifi c .............................................. 52 4 The Mover ● July 2016 ● www.themover.co.uk LEADER The nation decides Steve Jordan, Editor ell, 52% of it did anyway. The UK has voted to leave the European Union and plans are Walready underway to ‘Make it so’: as Jean-Luc Picard would have said. Anyone who read my last leader will know that I didn’t want to leave, and why. But, what’s done is done and I guess we’ll all just have to make the best of it. Perhaps now some of the lies and deceit we have had to put up with for the last few months will begin to fade. However, with a new Prime Minister to elect and the leader of the opposition being on definitely dodgy ground, I suspect ● Dean Walker. not. Maybe the Brexiteers will be proved right. Maybe we will be better off on our own; perhaps the Northern Irish Company solves driver will get on better now with their republican brethren; Scotland might get its independence; and we might live shortage by promoting happily ever after. The English football team are also on target for a World Cup win I believe. from within The truth is, nobody has the faintest idea how this Northamptonshire-based Metro Removals’ driver shambles is going to shake out nor how to achieve what Dean Walker has become the first employee to pass the British public have demanded … no matter what his Class 2 driver training with the company. they say in front of the TV cameras. We’ll just all have to hang on and see where we end up and trust that our leaders know what they are doing. But as most of them ean, who was previously a 3.5-ton driver, will now “... many of those that voted to stay, there are more manning the lifeboats than move on to one of Metro’s are licensed to drive the tiller. 18-ton Scania rigids. DDirector Lee Paris said, “I am so The leavers are very chipper right now and the remainers Class 2 vehicles just are frightened. But nothing ever turns out to be as bad delighted with Dean’s progress. Since the introduction of DCPC, I want to sit behind as we fear nor as good as we hope. The European Union have found it very hard to source has had a kick up the backside and it might well turn out qualified drivers, as many of those the wheel and have that the reforms that make it better for us all will come that are licensed to drive Class 2 no desire to carry out from what right now seems like lunacy. vehicles just want to sit behind the wheel and have no desire to carry the removals service.” The international moving industry thrives on change. out the removals service. As a result It doesn’t matter why people are moving, just that they I have looked to develop from Lee Paris are. The industry is very resilient and we may find, after within the company. Porters who the initial shock has subsided, that things turn out fine. have the desire to progress their employees are training for their careers with Metro Removals are Class 2 licences, with a further two Domestically, however, we might be in for a rougher given every opportunity to do so.” youngsters looking to obtain their ride as people feel less certain about their futures and Currently three more young driving licences for 3.5-ton vans. less rich. If you want to understand what the British are concerned about, look to our sense of humour. The more we joke FREE trial about something, the more worried we are. I’ve heard, FREE ombudsman FREE reviews system for example, that there is a proposal to change our name NO commitment from the United Kingdom, to Poundland as we are united Providing instant quality removals leads FROM £1.99 to £3.49 per lead only by our currency. Sounds like a plan. Steve Jordan 01727 238010 www.reallymoving.com Whites Full Page NEW:Layout 1 12/11/14 00:43 Page 2 As with a good wine, some things get better with � Over 140 years’ experience in the moving industry the passing of time. Here at White & Co we’ve been � Excellent storage facilities across the UK helping people move to new homes across the UK, � Competitive trade rates for all destinations Europe and around the world since 1871 - and we � Domestic and corporate moves never stop improving. We are members of FIDI/FAIM, OMNI, IAM and BAR, so you can be certain your customers’possessions are in good hands, wherever the destination may be. Call or email for an instant quotation or to find out more about our trade services for the moving industry. T: 01489 774910 E: [email protected] W: www.whiteandcompany.co.uk 6 The Mover ● July 2016 ● www.themover.co.uk NEWS: UK Landmark “Some firms and national scheme drivers know they targets rogue fork are breaking the truck traders law, others perhaps The Fork Lift Truck Association are less sure ...” (FLTA) has revealed details