The Ekeri - The skate Don Fisher trailer wise people interview Page 12 Page 16 Page 20

Issue 087 June 2018 www.themover.co.uk

DOWN MEXICO WAY An interview with Rick Hosea as he builds new services for Dewitt in San Diego. Page 28 TRADE SERVICES

ONLINE TRADE RATES, Pinpoint the best priced BOOKINGS AND PAYMENTS worldwide removals partner

PROFESSIONAL SERVICES WORLDWIDE FCL, LCL AND AIRFREIGHT SERVICES Groupage services to and from Australia, New Zealand, USA, Canada, South Africa, SE Asia, Dubai, Middle East, Malta and Cyprus. Regular weekly departures.

Call our trade section on: +44 (0)1322 386 969 E: [email protected] www.simpsons-uk.com www.themover.co.uk ● June 2018 ● The Mover 3 TRADE SERVICES CONTENTS

16 COVER STORY:

Contact Details: Editorial RICK HOSEA OF DEWITT Contributions on all aspects of Editor Steve Jordan visits San Diego to find out about the man and his plan. the removals and storage industry are welcomed, together with photographs if appropriate. 4 LEADER: GDPR and all that 24 INTERNATIONAL NEWS: Please contact Steve Jordan, Editor Graebel wins OMNI Platinum Tel: +44 (0) 7831 218028 6 UK NEWS: Orphee Beinoglou moves Greek National Library E-mail: [email protected] Estate Agent cartel directors disqualified Netmoves’ Arpin Partner award Deadline: Bishop’s Move franchisees meet in Edinburgh Mondial Movers Maastricht’s award The deadline for article submission is the 8 SURVEY: Putters International opens in Budapest 1st of the month preceding publication. A survey by home move comparison Boonma lectures at university Contact Details: site reallymoving.com shows that many Advertising 30 ON THE ROAD NEWS: first time buyers are confused about the Scania wins Green Truck Award For all enquiries and bookings, home-buying process please contact Nikki Gee Earned Recognition Scheme launched at CV show Tel: +44 (0) 7593 360200 10 UK NEWS: Licensing for electric and hybrid vans relaxed E-mail: [email protected] Earned Recognition at CV Show 32 SURVEY: Deadline: McCarthy’s celebrates 50 years Recent figures show The booking deadline for advertisements that permanent transfers is the 1st of the month preceding publication. 12 PROFILE: Artwork for adverts is required by the Deputy Editor David Jordan are increasingly seen as 8th of the month preceding publication. found out what makes Ekeri an alternative to the traditional long-term Disclaimer: trailers so special when he Opinions expressed in The Mover visited Ekeri agent Bob Wise international assignment are not necessarily those of its ON THE ROAD NEWS: publisher, unless stated otherwise. 14 INTERNATIONAL NEWS: 34 Demurrage investigation begins in US Replacement announced for Operation Stack ONLINE TRADE RATES, Pinpoint the best priced Published by: London ULEZ takes effect in July BOOKINGS AND PAYMENTS The Words Workshop Ltd Lexicon acquires Sterling 51 Fallowfield 16 PROFILE: 36 PRODUCT NEWS: Ampthill Essex-based Evo Supplies, a leading UK Volvo’s first electric truck Bedfordshire Cardboard bed base from Happy Beds MK45 2TT maker of furniture skates, gets a visit from worldwide New fleet monitoring from SmartWitness Deputy Editor David Jordan All rights reserved: removals partner No part of The Mover may be scanned, 18 INTERNATIONAL NEWS: 39 PEOPLE NEWS: reproduced, stored or transmitted in any Maersk and IBM join for Blockchain New appointments at Aspire, Korea’s form without the prior written permission New Japanese shipping line launches High Relo, AGM, Momentous and the of the publisher. FTA; Chris Welsh and Terry Sinnott retire; The Mover is designed on behalf 20 INTERVIEW: Mark Oakeshott’s new consultancy and PROFESSIONAL SERVICES of The Words Workshop Ltd by Editor Steve Jordan spoke Tori Ferrante becomes OMNI president. WORLDWIDE FCL, LCL AND I Like Creative to Don Fisher, whose company AIRFREIGHT SERVICES E-mail: [email protected] Fisher & Son Consulting in 44 MARKETPLACE Groupage services to and from Australia, Tel: 01908 675854 New York helps corporate 48 DIARY DATES New Zealand, USA, Canada, South Africa, clients negotiate and monitor SE Asia, Dubai, Middle East, Malta and Cyprus. contracts for household goods 50 AND FINALLY ... Regular weekly departures. moving services Such a heated subject!

Index of advertisers The Mover...... 35 Simpsons Removals & Storage Ltd...... 2 EUROMOVERS...... 14 Four Paws...... 37 Maxi Mover...... 3 Asian Tigers Korea...... 15 Conroy Removals...... 37 JC Payne...... 5 Reason Global Insurance...... 18 MoverOne International...... 38 Call our trade section on: Gobuzzsurvey...... 7 Pac Global Insurance Brokerage, Inc...... 23 Worldwide Movers Africa...... 38 Mr Box...... 7 Mudinmar...... 25 Orphee Beinoglou...... 39 NEW & USED VANS IN STOCK +44 (0)1322 386 969 FINANCE LEASE PART EXCHANGE Trucksmith...... 8 Maxi Mover...... 26 The Mover...... 41 E: [email protected] APT Training...... 10 Mac’s Truck Sales...... 31 White & Co...... 42 01673 863300 Edwards Trade Storage...... 11 Ekeri...... 35 Vancraft...... 51 www.simpsons-uk.com WWW.MAXIMOVER.CO.UK Basil Fry & Co...... 11 Macmillan Cancer Support...... 35 Anglo Pacific...... 52 4 The Mover ● June 2018 ● www.themover.co.uk LEADER

GDPR and all that Steve Jordan, Editor

he GDPR deadline has passed. For many it has been a nightmare. We have all been inundated Twith e-mails from companies asking if we still want them to keep our data. For me, some I didn’t even ● Iain Lee know existed. Others, such as suppliers with whom we work regularly, are no brainers. In fact, only those with no brain would think for a moment that I did not want them to know who I am. But, that’s the law for you – it John Mason International doesn’t always make sense, but we all have to comply. The rules are open to interpretation. Some e-mails Movers teams up with I’m a Celeb have asked me to do nothing, but have given me the Shipping and removals company, John Mason International opportunity to opt out if I wish. Others have required me Movers, has partnered with I’m a Celebrity ... Get Me Out of Here! to opt in or my services will be cut forever. Somebody has got it wrong. Perhaps we have all got it wrong. It star Iain Lee to put a fun twist on the rules and regulations of reminds me of a favourite saying of my wife’s. “I don’t emigration, through a series of videos. know what I want but I reserve the right to be cross if I don’t get it.” Nobody seems to be able to give definitive migrating to any country information and advice on instructions on what to do. But, if you get it wrong, they can be a stressful time, let emigrating to Australia, with a fun threaten to break you and your business into small alone over 9,000 miles and fitting approach. We want to across the world to Australia. reach out to our customers in a way fragments, set fire to them and ceremonially dispose of ESo, to make the process as smooth that gets the message across without the cinders. What a world we have created! and as easy as possible, the team at daunting lists and rules, and with a At The Mover we have taken a cautious approach. In John Mason enlisted comedian, large number of our customers being future our postal distribution will go to a company not broadcaster and jungle pro Iain Lee fans of the ITV show, this seemed to create a series of fun videos like the perfect solution.” a named individual. If you would like it to go to an giving advice and information on The videos were shot in the Palm individual, please e-mail me and let me know. I’ll see the ins and outs of moving abroad. House at Kew Gardens and involved that it does and keep your e-mail on file as proof The playful videos include ‘Leave It some strange props and contributors, (assuming I’m allowed to do that). We have e-mailed Out’, which gives tips on what you including the jungle-savvy celebrity, can and can’t take with you down three camera crew, one jungle outfit, everyone on our database asking if they still wish to under, including homemade a packet of Tim Tams, kangaroo receive our electronic newsletter every month. To continue Christmas decorations, fur coats, meat, roast beef, a British flag, an receiving it you had to opt in. If you did not, you will no wicker baskets and even dirty Australian flag and even a pair of longer receive it. To re-register, go to our website www. Y-fronts! UK and Australian food 8XL Y-fronts! goes head-to-head in a ‘Blind Tucker Iain Lee said, “If you’re thinking themover.co.uk. It’s very easy, but I’m not allowed to do Challenge’, where Marmite takes on about moving to Australia – don’t it for you. Thank you to all those who have already Vegemite, Fuze Tea takes on PG Tips be a ‘flaming gallah’ – contact the responded. It’s nice to know we are welcomed. and Freddo bars battle Caramellos. guys at John Mason International I don’t know how it will all shake out. It seems to me to Simon Hood, Sales and Marketing Movers to make sure your move Director at John Mason International Down Under goes nice and be a regulation that is impossible to police and will do Movers said, “With his popularity smoothly.” more harm to businesses than good. But what do I know? following I’m a Celebrity Get Me Out On 25 May we were compliant with GDPR, I believe. I of Here, Iain is the perfect person To view the series of videos visit: www. suspect we were in a minority across Europe. to give our customers useful johnmason.com/moving_to_australia. Steve Jordan “... Iain is the perfect person to give our customers useful information and advice on emigrating to Australia, with a fun and fitting approach. Simon Hood Untitled-1 1 21/12/2016 16:20 6 The Mover ● June 2018 ● www.themover.co.uk NEWS: UK

of any UK company. Mr Baker has ● Michael Grenfell, Executive Director for Enforcement at the CMA. been disqualified for three and a half years and Mr Frost has been disqualified for three years. The CMA is continuing to investigate whether to seek the disqualification of other directors of companies involved in the fee- fixing agreement. The CMA has the power to seek the disqualification of an individual from holding company directorships, under the Company Directors Disqualification Act 1986, where they have been director of a company which has breached competition law and their conduct makes them unfit to be a director. This is the second time a disqualification has been secured on grounds that the company broke competition law, the previous case being in December 2016. Estate agent cartel directors disqualified Michael Grenfell, Executive Director for Enforcement at the The Competition and Markets Authority (CMA) has secured the disqualification CMA, said: “Agreeing prices with competitors is one of the most of two directors whose company broke competition law. serious ways a company can break competition law, as it harms his follows an investigation denying local home owners the individuals, businesses and the that resulted in five Somerset “Agreeing prices chance of getting a better deal economy. When, as in this case, estate agents being fined when selling their property. estate agents agreed among more than £370,000 last with competitors During the investigation, the themselves commission fee rates, Tyear for secretly agreeing between is one of the most CMA identified that directors were the effect is to stop people from themselves the fees they charged. actively involved in the cartel or shopping around for the best deal Mr David Baker and Mr Julian serious ways a were aware of it and failed to take on one of the biggest financial Frost were, at the time, both directors any steps to stop it. The CMA secured decisions any of us make – selling of Abbott and Frost Estate Agents company can break legally binding undertakings from a house.” Ltd in Burnham-on-Sea. This was competition law...” Mr Baker and Mr Frost which have Company directors have an one of a group of estate agents the effect of disqualifying them as important responsibility to ensure who agreed to fix their minimum Michael Grenfell directors and preventing them from that their companies don’t engage commission rates at 1.5%, so being involved in the management in illegal anti-competitive practices.

Bishop’s Move franchisees meet in Edinburgh

ollowing on from last year’s franchise network now stands at Bishop’s Move Franchise 14 companies operating across FConference at Chelsea Football the UK, all of which attended the Club’s ground at Stamford Bridge, event. The conference was led this year’s event was held in by Bishop’s Move’s Managing Scotland’s capital city, Edinburgh. Director, Al Bingle and featured The franchisees enjoyed the talks from its senior management dramatic backdrop of Scotland’s team and the regular ‘Question compact, hilly capital with its and Answer’ session. medieval Old Town, elegant Al Bingle said, “Our franchise Georgian New Town and of course, network is of upmost importance the magnificent Edinburgh Castle. to the company. We carefully The event, which took place in selected each franchisee to ensure March, welcomed members of that Bishop’s Move maintains the ● Delegates at the Franchise Conference. Bishop’s Move’s extensive service levels of the brand right franchise network to review 2017 across the UK. We are delighted selecting a franchisee, we look another well-attended and positive and discuss objectives and to have successfully expanded for high service levels, BAR franchise conference and I would strategies for 2018. the franchise network and will membership and family businesses like to thank all of the attendees Including the three new members continue to look to progressing with a similar philosophy to ours. for their ongoing commitment who joined in 2017, Bishop’s Move’s over the forthcoming year. When It was wonderful to have yet and support.” www.themover.co.uk ● June 2018 ● The Mover 7 CONTAINERS C

Store & Secure achieves STORAGE O

certification for cyber security Our containers are N purpose designed ournemouth and Basingstoke management partnership with self-storage company Store & C3IA, designed to provide security for the self storage T BSecure has achieved Cyber expertise and assist Store &

Essentials certification, an initiative Secure in meeting its security industry.industry. A of the National Cyber Security objectives.”

Centre (NCSC). It demonstrates James Moos of C3IA said, “It all SELF

the company’s robust security demonstrates that good cyber I which, combined with an on- security and the protection of N going security partnership with client information is of paramount consultancy C3IA Solutions, aids importance to Store & Secure and in protecting them from cyber its staff, and will continue to remain E attacks. a priority.” Facility Manager Lucy Maidman

said, “We undertook Cyber R Essentials certification with cyber defence and security consultants C3IA Solutions and passed with S flying colours – it shows our commitment to security and our ongoing good practice.” “We started with a vulnerability assessment from C3IA, which evaluated our security against best practice issued by the NCSC,” said Lucy. “Since then, Store & Secure has remained in a security ● Colin Morris, Facilities Manager, Store & Secure. ◆ Available in four sizes: 8ft (351ft3), 10ft (561ft3), 20ft (1,170ft3) and 40ft (2,386ft3). ◆ Available for sale or hire. ◆ Multi compartment containers a alsolso aavailable.vailable.

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“We’re averaging almost 50% conversion from video to a job” – Thomas Long, TLC Movers “Very easy and efficient to use” – Kirk Dugard, Simpsons International Movers Supplying the removals and self Try it yourself, with a FREE no-obligation storage industries for over ten years. demo: gobuzzsurvey.com/demo 8 The Mover ● June 2018 ● www.themover.co.uk SURVEY: FIRST TIME BUYERS

is £550. The jargon commonly used in the home-buying process can be confusing. First time buyers confused Only 60% said they planned to secure a mortgage in principle in advance of offering on a property and only 55% about UK home buying process understood the true meaning of ‘exchange’, with a worrying 37% believing it’s the According to a survey recently conducted by home move comparison site date they collect the keys and move in. reallymoving.com, first time buyers (FTBs) are extremely confused about the Rob Houghton, CEO of reallymoving.com, said: “Failure to grasp the fundamentals different stages of the home-buying process, the responsibilities of the of the home-buying process will create professionals involved and what is expected of them as buyers. big problems for FTBs and could lead to unexpected costs and transactions falling through. Buying a property is rarely n a survey of 500 people who are seller together, or the mortgage company straightforward, but it is in the best planning to buy their first home in who foots the bill. Just 63% know that interests of FTBs to ensure they are as the next three years, undertaken in the buyer pays for a mortgage valuation, well prepared as possible, with a good February 2018, respondents were HomeBuyer Report or Building Survey. understanding of the different roles of Iasked a series of questions to which Many FTBs are now exempt from paying the professionals involved, who pays for anyone buying a property should know stamp duty, since the Chancellor scrapped what and the likely costs. FTB activity is the answers. When asked who carries the tax on property transactions of under surging this year, thanks to changes to out local searches on a property, two £300,000, but this game-changing tax stamp duty and the huge popularity of thirds (67%) of FTBs said that it was the giveaway may have been lost on a large government schemes such as Help To responsibility of the surveyor or the part of its target audience, with almost a Buy, so it’s more important than ever estate agent to carry out searches such quarter (24%) believing stamp duty is that they are going into the process with as environmental, water/drainage and paid by the seller. A further 8% believe it their eyes open.” chancel repair liability, with only 33% is a payment the buyer makes to the To assist FTBs on their journey to home correctly identifying the conveyancer as seller, with a further 7.5% believing it’s ownership, reallymoving.com has the professional responsible. a charge from solicitors. launched a comprehensive, downloadable Misunderstandings about the costs When it comes to paying solicitors fees, First Time Buyer’s Guide, containing involved when buying a home could however, FTBs are in for a more pleasant everything they could need to know lead to FTBs being unprepared and surprise, with most respondents vastly about the home-buying process. They underfunded, ultimately leading to over-estimating how much they will be have also created an educational ‘Snakes transactions falling through. A large charged for conveyancing. When asked and Property Ladders’ game based on proportion (36%) don’t realise that they how much solicitors fees are likely to be the children’s classic, highlighting the are responsible for paying for a survey, on a £250,000 property, 69% guessed steps and possible pitfalls when buying a believing it to be the seller, the buyer and around £1,500 when in fact the average first home. www.themover.co.uk ● June 2018 ● The Mover 9 SURVEY: FIRST TIME BUYERS

of FTBs mistakenlyof FTBs mistakenlybelieveof FTBs mistakenly believe believe of FTBs thinkof someoneFTBs thinkof else FTBs someone think elsesomeone else of FTBs believeof FTBs ‘exchange’ believeof FTBs ‘exchange’ believe ‘exchange’ a surveyor ora surveyor estate agenta or surveyor estate agent or estate agent will pay for willa survey pay for onwill a a survey propertypay for on a surveya property on a property is the day theyis the receive day theyis the the receive day they the receive the carries out legalcarries searches. outcarries legal searches. out legal searches. they wish tothey buy. wish theyto buy. wish to buy. keys and movekeys in.and movekeys andin. move in. 10 The Mover ● June 2018 ● www.themover.co.uk NEWS: UK

TruTac hosts Earned Recognition ‘drop-in’ session at CV Show

ruTac, the compliance accurate tachograph data analysis, and tachograph software management and reporting. provider, hosted an Earned Roger Dent, Earned Recognition Recognition (ER) ‘drop-in’ Product Specialist from DVSA who Tsession on its stand during the last took part in the session said, “I am day of the Commercial Vehicle pleased with the take up of Earned Show, following the official launch Recognition and proud with the way by the DVSA (Driver and Vehicle industry leaders are welcoming the Standards Agency) at the show on standard. Earned Recognition has 24 April. proved to me, both as an individual In the company of both DVSA and and an industry professional, that ● McCarthy’s Removals & Storage. SilkThread - the operator licence UK operators are as passionate management system provider - the about road safety as the DVSA.” TruTac team presented its ‘fully TruTac Commercial Director interactive’ Earned Recognition Jemma James commented, “We had dashboard, featuring full graphical a superb response from a number McCarthy’s celebrates data which customers can use free of customers who are already of charge to benchmark their own participating in the scheme and many 50th birthday with performance against Earned others who simply wished to find Recognition key performance out how to benchmark themselves record-breaking year indicators. against the ER standards.” ER rewards operators who regularly The TruTac stand also featured orkshire-based McCarthy’s officially working in the business share fleet performance information a number of new software Removals & Storage is for 16 years – but ever since my with the DVSA regarding drivers’ developments aimed at improving celebrating its 50th birthday brothers and I were able, we’ve hours and vehicle maintenance compliance and fleet control Y with the news that 2017 was a been helping out on weekends compliance. TruTac provides for operators in the HGV and record year for the firm. and during school and university market leading software for fast and PCV sectors. McCarthy’s was set up in 1968 holidays, so my involvement goes by Mick and Margaret McCarthy back decades in reality. Twelve and is now run by their son Mike. years ago we took our first step Starting out as one man and a van away from being purely a removals working from a small terraced firm, opening our self storage house in Leeds, the McCarthy’s centre in Leeds. We’re actively Group now has a turnover of more looking at further expansion as than £5million and employs a team opportunities become available.” of 45 people. Mike continued, “It’s great that McCarthy’s saw its turnover we’ve been able to come into our increase by 10% in 2017 compared 50th year on the back of our most to the previous year, despite a successful 12 months to date. backdrop of difficult market We have some exciting plans conditions linked to a slow property for growth in the pipeline, and market and Brexit. we’re also planning a range of Mike McCarthy, Managing celebrations for our birthday, Director of McCarthy’s Removals including lots of community and ● The TruTac team at the CV Show. and Storage said, “I’ve been charity activity.”

Helping you to build a better business by investing in your people.

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Royal & Sun Alliance Insurance plc (No. 93792). Registered in England and Wales at St. Mark’s Court, Chart Way, Horsham, West Sussex, RH12 1XL. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. 12 The Mover ● June 2018 ● www.themover.co.uk PROFILE: EKERI TRAILERS Trailer Wise Deputy Editor David Jordan he name Ekeri is probably not horse-drawn carts. By the 1950s the the first that comes to mind when company had moved into producing visits Ekeri trailer’s agent it comes to building trailers and truck bodies and high-quality trailers Bob Wise to find out what truck bodies. Alongside major and since the 1970s has concentrated TEuropean manufacturers, like Krone and solely on manufacturing side-opening makes them so special. Schmitz, the family-owned company is a units. Today, Ekeri has a workforce of comparative minnow, but what Ekeri 200 and produces around 700 units for lacks in size is more than made up for in customers throughout most of Europe innovative design and legendary and Scandinavia. Scandinavian quality. I visited Bob Wise, Director of Burntwood The Finnish-based company, originally Services Ltd, Ekeri’s agent for the UK known as Eklunds Snickeri, was and Ireland, to find out what makes them founded in 1945 by Bror Eklund and so special. Bob has been in the truck at that time, built furniture and business for over forty years and an www.themover.co.uk ● June 2018 ● The Mover 13 PROFILE: EKERI TRAILERS Trailer Wise agent for Ekeri since 2005. “The big suitable for a large range of applications. difference between Ekeri trailers and “Removal companies are increasingly “When the quotation arrives, I always bodies is the side opening doors, or diversifying and taking on contracts to visit the customer, wherever they are, rather the way they have been designed,” transport palletised loads and heavy said Bob. “Unlike conventional doors, equipment that a conventional removals to discuss the case face-to-face and they are able to be opened the full length lorry would struggle to carry,” said Bob. of the truck and there is no mid-post to “The side opening doors – which can be finalise the deal. I prefer that to doing get in the way when they are being on both sides by the way – means goods loaded. Also, because of Ekeri’s patented can be easily loaded by a fork truck - as everything by e-mail, I think it’s the design they don’t drop, even after years with a curtainsider - and transported way business should be done.” of service.” safely in a locked, secure environment.” Ekeri’s product range includes trailers and Bob told me that although Ekeri trailers Bob Wise truck bodies which are thermally insulated are initially more expensive than most and have reinforced floors ma king them conventional removal vehicles, their increased versatility and build quality Bob explained, “After the order is make them a sound investment over the placed, I arrange for the customer to visit longer term. the factory in Finland and if possible see When it comes to sales, Bob is definitely their vehicle actually being built. It’s ● Left: Bob with wife Andrea at The Movers & ‘old school’. “When I get an enquiry, I always an enjoyable experience and it Storers Show; below: “The big difference between initially discuss the application on the gives them a chance to meet the people Ekeri trailers and bodies is the side opening doors, phone and agree an initial specification on the shop floor and see at first-hand or rather the way they have been designed.” Bottom right: the Ekeri service centre. to enable the factory to quote,” said Bob. how they work. It’s a happy ship and there “When the quotation arrives, I always is none of the ‘them and us’ mentality visit the customer, wherever they are, to you get in a lot of factories.” discuss the case face-to-face and finalise Visitors to The Movers & Storers Show the deal. I prefer that to doing everything last November will have seen the Ekeri by e-mail, I think it’s the way business truck recently delivered to Alexanders in should be done.” Park Royal. “We had a lot of interest in Bob’s phone is on 24-hours a day and the Alexanders truck at the show and he is happy to take calls from customers we’re hoping to meet more people from and potential customers at just about any the removals industry at the 2018 event time. “I even had a call on Good Friday in Manchester next November,” said Bob. this year, but I don’t mind at all, we aim In the meantime, anyone wishing to to be an easy company to deal with and find out more about Ekeri trailers can call that’s just part of the service.” Bob on +44 7966 203640. There is also a Ekeri doesn’t have a showroom in the series of videos demonstrating Ekeri’s UK but that doesn’t mean customers unique side-opening door system on the don’t get to see their vehicles before they Ekeri website, www.ekeri.com, as well as are delivered. contact details of agents across Europe. 14 The Mover ● June 2018 ● www.themover.co.uk NEWS: INTERNATIONAL

carriers and marine terminal operators serving a broad section of LEXICON RELOCATION container ports located throughout ACQUIRES STERLING the United States. Carriers have been directed to provide detailed MOBILITY information about their detention and demurrage practices, especially exicon Relocation, a wholly- regarding circumstances where owned subsidiary of The shippers are not able to retrieve L Suddath Companies, has cargo. announced that it has acquired “The ultimate resolution of this UK-based Sterling Mobility. The investigation will have the potential binding agreement was signed on to affect every ocean common April 23, 2018 with final closing carrier calling the United States,” targeted for early May. said Commissioner Dye. “It is vital Lexicon said that the acquisition that the information we gather is of Sterling Mobility provides representative of business and Lexicon Relocation with an operational practices, as well as expanded global footprint to serve market conditions, nationally.” global mobility customers. Commissioner Dye emphasised Lexicon Relocation and Sterling that it is critical that shippers, dray Mobility combined provide more ● Seattle, a major US port. truck companies and other affected than 32,000 annual global parties who can document specific relocations with 15 regional offices allegations and provide supporting and more than 1,500 supply chain materials of unreasonable port partners serving 180 countries detention and demurrage practices around the world. Sterling FMC starts investigation and fees step forward and cooperate operating locations include with the investigation. “We expect London, Madrid, Paris, Geneva, into demurrage concerned parties to participate Frankfurt, Cape Town, Singapore, robustly in this investigation. Their Hong Kong, New Delhi and the ommissioner Rebecca Dye terminals at major US ports is also cooperation is essential,” said United States. has launched the first phase underway. Commissioner Dye. “This acquisition is mutually of her investigation into The Federal Maritime Commission “This investigation is absolutely beneficial, expanding global port demurrage, detention, (FMC) initiated the investigation, Fact necessary given the prevalent coverage and helping us better Cand free time practices by ordering Finding 28, under a Commission situation shippers find themselves serve the evolving needs of our ocean common carriers to provide Order dated March 5, 2018. The in,” said Klaus Lysdal, Vice customers in [an] increasingly- information and documents first phase of Commissioner Dye’s President of Sales and Operations complex international relocation explaining those practices. A similar investigation involves gathering at iContainers. “Billing and rate space,” said Michael Brannigan, effort with respect to container information from ocean common levels skyrocketed as ocean rates President and CEO of The took a dive years ago, resulting in Suddath Companies. plenty of situations where charges “It is vital that the information we and cost are accrued for something the shipper cannot control nor have gather is representative of business influence over. But the cost is accrued and someone has to pay. That usually and operational practices, as well as ends up being the shipper.” market conditions, nationally.” Correspondence, allegations, and supporting documents can be sent to ● Michael Rebecca Dye Brannigan. the Commission via: [email protected] Moving Your Hopes, Deams and Mmores Your Mobility and Move Management Specialists in Korea!

Global Move Management Immigration Commercial Office Logistics Settling-In Services Storage & Warehousing Real Estate & Home Search Fine Art Handling Exhibition Projects & Setup

#901, 70, Gasandigital1-ro, Geumcheon-gu, Seoul 08590, KOREA Telephone: +82 2 3489 2500 E-mail: [email protected] www.asiantigers-korea.com 16 The Mover ● June 2018 ● www.themover.co.uk PROFILE: EVO SUPPLIES THE SKATE PEOPLE Deputy Editor David Jordan takes a trip to Mersea Island in Essex to visit Evo Supplies, one of Britain’s leading manufacturers of furniture skates.

hen I phoned Evo Supplies’ The original business had sold blankets, Managing Director Juliet packaging and all the usual paraphernalia Dunn to arrange a time for that removals companies use. They also our meeting, I was a little manufactured and sold high-quality Wsurprised when she said, “I’ll just check skates, or dollies if you prefer, for a wide the tide tables to make sure you can get range of customers. The Dunns across.” The company is based on Mersea incorporated a new company, Evo Island (it’s pronounced Mersey by the Supplies Ltd, quickly dropped the way, if like me you didn’t know) and you general products, and concentrated have to cross a causeway to reach it by Evo’s efforts on making strong, long- road. Around full moon it can be up to a lasting skates. metre deep in water for up to two hours, “Our predecessor had specialised in so you need to check first. personalised skates”, said Juliet, “so The Romans, based at the nearby we decided to continue the tradition. garrison town of Camulodunum Corporate branding makes skates less (Colchester), used to holiday here and likely to be stolen, as well as reinforcing developed a taste for Mersea’s oysters, removal companies’ identities, and even exporting them the thousand-odd presenting a professional appearance miles back to Rome, in barrels filled with to their customers.” seawater. Oysters and other seafood The skate business is extremely delights are still enjoyed on Mersea competitive and Evo’s skates are not today, by locals and tourists alike. Visit necessarily the cheapest on the market, the Company Shed fishmongers/ so I asked Juliet how they have managed restaurant on the waterfront if you ever to grow the business. go there. “The personalisation of the skates is Having safely dodged the Blackwater one reason, but quality is what really sets tide, I arrived at Evo Supplies’ factory on us apart,” said Juliet. “Not just of the a small industrial estate in West Mersea skates themselves but the customer and was greeted at the door by a beaming service that comes with them. We sell Juliet. Over tea and chocolate biscuits thousands of skates a year, but if anyone she told me their story. has a problem with one of our products, Juliet and her husband Greg started Evo which is rare, we replace it without Supplies in 2013. “It happened almost question or quibble. We had a few by accident,” explained Juliet. “We were customers go elsewhere in the early renting warehouse space near here for years because of price, but nearly all one of our other businesses. Our landlord have come back because they believe ran a removals supplies business from the our quality and personal service is worth same premises and one day he announced paying a little bit extra for.” that he was planning to sell up. He offered “Since taking on the leadership of Evo to sell the business to us and, having full-time in 2016, I’ve been focussing on investigated the market, and being raising both our game and our profile. slightly irrepressible entrepreneurs, we The annual Movers & Storers Show gives said yes!” us a fantastic opportunity to showcase not just our products but our ethos to removals industry professionals, and “We had a few customers go we’re really looking forward to this year’s making up much of the rest. Interestingly, show in Manchester. We’re constantly since the Brexit vote Juliet has noticed an elsewhere in the early years because adding new products to our range and increase in companies specifically of price, but nearly all have come back improving our production processes, interested in buying British-made we’ll make pretty much any bespoke item products. because they believe our quality and to our customers’ specifications, and we Notwithstanding the above, at the end can offer really competitive discounts on of 2017 Evo introduced an imported personal service is worth paying bulk orders.” economy range, ‘Hello Dollies’. “Not a little bit extra for.” About 50% of Evo’s business is with the every customer needs or can afford a removals industry, with furniture retailers, dolly that can carry a tonne and withstand Juliet Dunn office fit-out/refurb, facilities management years of heavy-duty professional use, so companies, museums and art galleries we designed an economy range and www.themover.co.uk ● June 2018 ● The Mover 17 PROFILE: EVO SUPPLIES

● Above: Juliet Dunn; top left: Ben Withrington; bottom left: Jessica Lappage; top right: Jamie Lappage, Production Manager; bottom right: Maria Chapman, Office Manager.

visited China to find a manufacturer to make them exclusively for us,” said Juliet. “We’re delighted with the quality of the new products, and the sub-brand allows us to compete in the budget-priced market. However, our home-grown Evo dollies will always be at the core of our business and we are very proud to be one of the few British manufacturers producing high-quality skates for the professional removals industry.” Juliet and Greg are keen sailors and often take part in races on the Blackwater in their boat Black Diamond. The Evo factory, offices and products are equally ship-shape and a credit to them and the enthusiastic people who work there. ● Juliet and Greg Dunn with a specially branded skate; right: branded skates. Visit www.evosupplies.co.uk. 18 The Mover ● June 2018 ● www.themover.co.uk NEWS: INTERNATIONAL

CANAL MOVERS MARS THE ACHIEVES AEO PERSIAN CAT CERTIFICATION TRAVELS Canal Movers & Logistics FIRST CLASS Corp in Panama has achieved arget Logistics in Karachi Authorized Economic Operator has recently flown a female (AEO) certification. TPersian cat named Mars from Karachi, Pakistan, to Manila in the Philippines. Nothing unusual t is the first international moving perhaps, except that Mars company in Latin America and travelled in the passenger cabin Ithe Caribbean to do so. of a Turkish airline’s scheduled AEO is a global accreditation flight. A long route using the programme from the World ● IBM and Maersk will use blockchain technology to make global trade more efficient, transparent and secure. Turkish carrier had to be planned Customs Organization that via Istanbul with a 12-hour facilitates trade, improves safety stopover at Istanbul Ataturk and security, and standardizes the Airport, as most other airlines application of customs controls. It do not allow an in-cabin option validates the safety of the supply Maersk and IBM for animals. chain process and compliance of Mars, who was accompanied customs procedures and so allows by a human carer, travelled in an priority treatment, resulting in form joint venture appropriate container, following fewer inspections and delayed strict regulations of size, shipments. for blockchain ventilation and door opening, to AEO adds to the Canal Movers’ ensure a comfortable and secure current certifications: ISO 9001- P Moller - Maersk to provide more transparency flight for the friendly feline who 2015, FAIM Plus, LACMA Certified (MAERSKb.CO) and IBM and simplicity in the movement weighs in at 5–6kg. Packers, and Business Alliance for (NYSE: IBM) have recently of goods across borders and The entire process was Secured Commerce (BASC). The announced their intent to trading zones. handled by Target Moving & company said that it guarantees Aestablish a joint venture to provide Blockchain technology is ideally Relocations - a division of Target that its operations are performed more efficient and secure methods suited to large networks of Group - and included vaccination following global security policies. for conducting global trade using disparate partners. A distributed and certification by a vet, “Canal Movers & Logistics Corp blockchain technology. ledger technology, blockchain documentation, on-board care, commits to keep improving the Traditional cross-border shipping establishes a shared, immutable and final transfer to Mars’ home quality of our services,” said Walter processes usually involve manually record of all the transactions that in Manila. M Laffitte, President and CEO. transporting and verifying paper take place within a network and documents for each shipment. IBM then enables permissioned parties and Maersk are forming a joint access to trusted data in real time. venture to use blockchain technology By applying the technology to to make global trade more efficient, digitize global trade processes, a transparent and secure. new form of command and consent The aim of the new company will can be introduced into the flow of be to offer a jointly developed global information, empowering multiple trade digitization platform built on trading partners to collaborate and open standards and designed for establishing a single shared view of ● José Gómez Núñez, National Director of Panama Customs Authority and Gioconda Bazán, Canal Movers use by the entire global shipping a transaction without compromising & Logistics Operation Manager. ecosystem. It will address the need details, privacy or confidentiality. ● Greetings from Mars.

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Boonma director Tiddy Teerawit visits Seoul’s Detector Dog Training Centre

uring a trip to the Pet Relocation Conference in Seoul last April, DBoonma Global Pet Mobility Director Tiddy S Teerawit took time out to visit the Detector Dog Training Centre at the city’s Incheon Airport. The centre handles around 90 dogs ● Ocean Network Express Pte Ltd (ONE) started operations in April, 2018. and is operated by the Korean Customs Service. Most of the dogs are Labradors of between 1 and 9 years of age and will mainly support the country’s fight against the illegal importation of drugs. New shipping line launched The training centre is equipped with the latest facilities and training new shipping line, Ocean customers’ needs by providing programmes as well as top-tier ● Network Express Pte Ltd high-quality, competitive container instructors committed to protecting Tiddy S Teerawit at the training centre. A (ONE), started operations on shipping services with the the public from drugs and terrorist 1 April, 2018. ONE is the result of consolidation and enhancement threats. powerful tool in the search for an integration of the container of the three companies’ global According to the centre’s chief, hidden drugs. operations of three Japanese network and service structures and Mr Pae Soung Tae, there are three The Korean Customs Service says shipping carriers, namely Kawasaki using their combined 1,440,000 methods being used to detect drugs it has successfully cloned seven Kisen Kaisha Ltd (“K” Line), Mitsui TEU fleet size. The service offers 85 at major international airports Labrador retrievers for service. For OSK Lines Ltd (MOL), and Nippon service loops and a comprehensive around the world: human beings, now, the dogs all share the same Yusen Kabushiki Kaisha (NYK). network linking more than 200 of x-ray machines and dogs. name, ‘Toppy’, a combination of The company seeks to meet the world’s major ports. Surprisingly, the last is the most the words tomorrow and puppy.

Davies Turner goes east with express China rail service

avies Turner has launched an Davies Turner’s daily trailer customs clearance and delivery offer fixed weekly departures with export LCL cargo service by services to Hamburg. In Hamburg, throughout mainland China proven schedule reliability and Drail from the UK to China one consignments are transferred onto averages 5-7 days, dependent on we only utilise established rail year after launching an import the rail service, which then heads the final point of delivery. Davies services which have been running LCL and FCL rail service in the east, passing through Poland, Turner says that in comparison for a minimum of 12 months.” other direction. Belarus, Russia, and Kazakhstan, with ocean freight, its service The operation is offered in Consignments destined for before arriving in Wuhan, China. has proved to provide a 14-day conjunction with Davies Turner’s China are consolidated through the Shipments are transported under reduction in transit time and is long-standing partners in both company’s nationwide hub and an Export Accompanied 50-60% cheaper than air. China and Germany, which have spoke trunking operations and then Document (EAD). Philip Stephenson, Chairman of many years of experience moving loaded at its regional distribution Ex-UK transit times to Wuhan Davies Turner said: “Both our freight on these and similar rail centre in Dartford onto one of range from 26 to 30 days, whilst import and export rail services services.

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Reason Global Insurance Ltd is authorised and regulated by the Financial Conduct Authority. Tel · +44 (0)1273 739 961 | www.reason-global.com 20 The Mover ● June 2018 ● www.themover.co.uk INTERVIEW: DON FISHER The Don Fisher interview

Steve Jordan interviews Don Fisher who helps corporate clients negotiate and monitor contracts for household goods moving services.

hile attending the FIDI me that the industry would boycott my conference in San Diego magazine if I wrote anything that gave in March, I spotted what Don’s company further publicity. I thought would be an I was intrigued. Why hadn’t the good Winteresting business session. Jesse van people of the global moving industry Sas, FIDI General Manager, was to chair taken the opportunity in San Diego to a panel discussion with three moving take Don Fisher to task if his modus companies and Don Fisher from Fisher & operandi was causing them such pain? Son Consulting in New York. It promised In my experience, movers are not known to be interesting, so I went along (See for their shyness. What was it that had The Mover, May 2018, page 30). struck them virtually dumb when given Don’s company works with the HR the opportunity to comment? and procurement departments of large I asked Don for an interview. We caught corporations to help them negotiate up over a somewhat crackly telephone contracts for household goods moving, line a couple of weeks later. I started by then audits the invoices from the suppliers asking him why he thought the FIDI to make sure they comply with what’s audience had been so subdued. “They been agreed. In doing so, Don aims to had the opportunity to say whether they save the companies money and ensure like me or hate me,” he said. “I’m a big that they get the services they need. Don boy. There are a bunch of movers that do had asked to attend the FIDI conference know me and do understand that I can specifically to explain the differences take constructive criticism because I don’t between his model and that used by the think my system is perfect, no system is “That’s not where RMCs that he said were charging high perfect. If they don’t know me, maybe carriers are getting pissed fees and driving prices down in the they are fearful that if they say something industry. During the meeting I detected derogatory I wouldn’t deal with them.” at me. It’s because of the some frustration, perhaps even anger, directed towards Don, particularly by The model elevators, long carries and Jesse’s rather direct questioning. I It’s not necessarily Don that people don’t shuttles. It’s also the way resolved to find out more. like, it’s the model he uses. The model It emerged that the anger was real. groups services together and requires we group things so that Talking to movers and RMCs after the suppliers to provide rates that are inclusive meeting it appeared that Don’s model of almost everything (single pricing). we are not city specific for negotiating contracts was almost That would be fine if the suppliers were we are country specific.” universally disliked and misunderstood. given all the information they needed on Some people had, apparently, boycotted which to base their figures, but the model Don Fisher the meeting in protest at Don being requires some assumptions to be made. given a stage. One company even told Don had said in San Diego that suppliers www.themover.co.uk ● June 2018 ● The Mover 21 INTERVIEW: DON FISHER

should “know their costs” but I put to him for services, then make up the profit on ‘I can’t do it for this, I need more’. that this was difficult when they didn’t ancillary charges, such as the provision They already like you now you’ve got to know what the job entailed. “Not really,” of elevators or costs for long carries. convince them why they should choose he said, “If I tell you that 90% of the The Don Fisher model eliminates that you. I’m fine with that, go ahead. But business is Ireland, London, Frankfurt opportunity. “In the old days, you could don’t cave in.” and Switzerland it doesn’t take too much all rig it,” said Don, “especially if you Does he ever tell a supplier that he isn’t for them to look and see what it’s going were friendly. They would take it in turns, charging enough for a service to be to be. You have to do some investigating. one going in high, one going in low. Those sustainable? “I’m not going to do that. Typically now we are giving the top ten were the ways the old industry used That’s not my role.” Don added that traffic lanes and average weights.” This to work.” suppliers tell him they expect to make is undoubtedly helpful, but it does require somewhere between 15% and 25% the mover to guess at the composition of Price vs value gross margin. “That’s fine but when you the shipments and hope that it will average Don insists that he doesn’t choose see prices all over the place you scratch out over the length of the contract. suppliers or negotiate contracts: that’s your head.” I suggested that was because But Don doesn’t think that’s really the down to the clients’ procurement and they don’t understand what it is they are problem. “That’s not where carriers are HR departments. He does, however, quoting for because they don’t have all getting pissed at me,” he said. “It’s provide the mechanism for them and the information. “If they don’t know what because of the elevators, long carries offers his experience to help them get they are quoting on they need to ask a and shuttles.” The model does not allow the best deal. That mechanism also question at the RFP,” he said. for extra charges for any of these. “It’s provides the opportunity for movers to There is another element. The cost of also the way we group things so that we get face-to-face with clients and sell their completing the RFP, attending the client are not city specific we are country specific. services if they score well at the RFP meetings and completing the subsequent Procurement wants global contracts. You stage. “I am ‘pro mover’,” said Don. “I RFQ can be prohibitive for some can’t have global contracts for every city.” want companies to have the opportunity companies. This will undoubtedly keep I asked whether there should be more of explaining how good they are to my some companies out of the process and flexibility, some middle ground so that clients. In our model, we narrow down some of those who do take part might be less of the risk fell on the supplier. “There who we want based on what I call the inclined to accept lower rates than they will never be middle ground on the ‘warm and fuzzies’,” he said, explaining would wish simply to recover some of shuttles, long carry and elevators,” he that this meant the feeling a client gets the costs of acquisition and keep their said. “There will be middle ground on about working with a supplier. “Whether staff and vehicles employed. “I’m sure things that do make sense, for example a client likes a company, its people and that some do,” said Don, “or to get revenue maybe the UK should be pulled out as a its ways of working is very heavily up so they can sell their business.” I separate schedule because of Brexit. weighted in our model.” Don also uses asked if it worried Don that if he pushed Looking at the way we zone things, if Standards, such as FAIM and ISO, to too hard he would end up only with the there are better ways of aligning countries help quantify what he believes to be companies that are desperate for the where their core structures are more qualified providers. business? “Then they will pay severe common, great, I’m for that. I did it the But there can be little doubt that price penalties in an SLA; they will start to lose way I thought it made sense, but I am is a primary factor in the decision. The volume; or they will get thrown out. And more than happy to talk to people about Don Fisher model uses a matrix in which that has happened,” he said. how we can improve on it.” suppliers are required to quote for every Don explained that providers do not all Some companies felt that by losing element of the contract. Don said that operate on the same contract. “So we are control of the routing they would not when all the bids are in he will select the looking at who is doing a better job. In receive reciprocation from destination lowest figure in each field, combine them theory you would expect that the person agents. However, Don said that and use this as a base offer. I asked how having the higher rates to be doing a reciprocation was inherent within the he could expect any company to be able better job. At times we have seen that contract so there was no reason for to make money operating in that way not to be true. If anything, now we are companies to miss out. especially as, when the client wants a awarding more business at the lower Don said that his goal was to provide contract priced ‘aggressively’, they knock price because they are delivering the what procurement wants. “They want a a further 10% off each figure. “When we same quality scores. They are not saying global contract, that’s not easy to do. do that we give them a counter column,” they don’t want any more business, they Ours is the only way we know how to do he said. “It’s a negotiation process. are taking it and are happy to take it.” it. That’s why movers have to know their Procurement is saying, here is our offer costs as best they can.” He added that in either accept it or counter.” He said that Free storage the moving industry there is always he was against going 10% below. “I don’t I had heard two allegations from movers someone who will come in with a low like it when procurement does that. about Don’s company before doing the price and try to work out how to make It just drags out the whole process. If interview, which I wanted to clear up. money after the fact. “They are the guys someone quotes a low rate that to me Firstly, was it true that he required who don’t do well in my model because should be the starting point. I think that suppliers to give free storage every we are going to be audit correcting them that’s aggressive enough.” I asked January? “For permanent storage the to hell, they are going to be screaming whether he ever felt suppliers were only thing we say is when you bill the bloody murder: they didn’t do the right pushed too hard. “Absolutely,” he said, first quarter we want to get two months thing by themselves, they didn’t do the “but remember I work for [procurement] instead of three,” he said. “It’s a little right thing by their client.” as well as HR. In my model you have to give-back to my client.” I asked why In the past it was often possible for be honest to yourself and honest to the should suppliers work for free, most suppliers to put in great headline rates client. You have to be prepared to say continues over 22 The Mover ● June 2018 ● www.themover.co.uk INTERVIEW: DON FISHER

continued from previous page provides greater process visibility. He people don’t do things for nothing? “We “RMCs don’t have a said that he saw there would be a greater have already paid for warehouse handling, need in some parts of the world, giving we’ve paid for the packing and wrapping place in the industry. recent US tax and immigration law of it, it’s just sitting in storage collecting I don’t work with any changes and Brexit as examples of how rent for three or five years, if you amortise a changing environment creates more that one month over the period of the RMCs. They are the ones uncertainty and complexity for his clients. contract it’s really nothing but, to a client, He doesn’t believe that procurement when you are looking for easy savings to who, in my opinion, will ever understand the household demonstrate to management, that’s a big goods market. saving. Instead of twisting the mover’s have killed this industry But the market changes in many ways. arms for two dollars off a hundredweight by procuring at very Blockchain might, in the future, provide it’s an easier ‘give back’ to justify savings such close control of processes that to a corporate review board.” Quite why low cost.” anomalies in contracts become impossible; it’s necessary to have a ‘give back’ I and there is the rise of the lump sum didn’t understand, especially as they had Don Fisher market which, if that continues, will put secured the contract at rock-bottom rates the power firmly back in the hands of the anyway. “They are doing it at a price that assignee, not the corporation. I don’t procurement thought was reasonable,” RMCs suspect assignees will be spending their said Don. “They have accepted it knowing “RMCs don’t have a place in the industry,” own cash on auditing services. Or maybe that there is one free month on any long- said Don. “I don’t work with any RMCs. they will! term storage.” They are the ones who, in my opinion, have In the old days pricing wasn’t as tough The second accusation was that Don’s killed this industry by procuring at very and there was, undoubtedly, some abuse company has rejected invoices because low cost. They make a ton of money on of the system. Today it seems the they contained a spelling error. Don was the household goods, they typically make pendulum has swung, taking away some incredulous at the suggestion. “We have as much as the mover.” In addition to of the initiative from movers and putting never done that, never!,” he said. “We negotiating low rates for moving services, it in the hands of procurement (aided by might not be happy about it but we don’t RMCs also charge fees to moving auditors or not) and RMCs. That might, reject an invoice because of it and it companies which eat into profits. That said, one day, change again. Until it does it doesn’t count as an audit correction. some do maintain that they sometimes seems to me that movers are limited in There is no incentive for us to hold up do the household goods at cost as their their options if they want the big contracts, billing but when they are sloppy it delays main revenue comes from other areas of while they still exist. They either become everything because we have to clean it up. their business. a supplier to the RMCs or they go direct The quicker I can do an audit the better Don acknowledges that RMCs play a to the clients and accept the rules imposed. off I am and so is the carrier.” Don also vital role in allowing corporations to At least they then get more of a chance at pointed out that he does not receive reduce HR headcount. “I think they are selling face-to-face. Either way they know compensation for money saved. “We have good at the DSP, home finding, school the rules and there’s no point in crying no vested interested in auditing down search, and property management. I think foul after the event if there’s no wriggle invoices for the sake of taking money [regarding HHG] the only thing they room. There was never going to be any. away from movers. We are looking out should do is to initiate a move and There is one other option of course. for our clients’ best interests, by making authorise exceptions to a move.” Simply say no. If rates are non- sure the movers abide by the contracts compensatory, movers should not accept they agreed to, while at the same time Sorting out problems them. It’s a market. In the end a deal has being fair to the movers.” I asked Don what he does when a company to be good for all concerned otherwise it is not performing. Does he offer any won’t last long. But as Don Fisher says, Big contracts advice or training to help them improve in the moving business there is always Don had said in San Diego that he liked in the future? “I call them in, initiate a someone who will go lower. Will it be you? to give out big contracts. I asked whether penalty and ask them to come back with he has a principle by which the size of a root cause analysis and a correction,” the contract awarded is limited by the he said. He said that these are substantial Editor’s note: supplier’s turnover? He said that’s part companies with internal quality control of the RFP process with the assessment standards and processes in place. “For I know that this is an emotive subject amongst being made by the clients’ own finance the most part they correct the situation movers worldwide. If you have a comment to departments. “I don’t make those and move on. In 13 years we have only make about this article, or have an opinion you decisions, I am not an accountant,” he thrown out one vendor.” Does he get would like to express on the subject, please write said, but added, “if a smaller company or involved in training or trying to avoid the to me at [email protected]. I will consider all a new start has good financing I am not problem in the first place? “No, that’s comments for publication in a future issue. against them getting a big client. Yes, it not my job,” he said adding that he didn’t might take all their staff to do this, but it see any merit in any pre-audit activity. gives them a great platform by which to build the business.” Asked if he was The future worried about a company becoming too I asked Don how the need for his services dependent on one contract, Don said he would develop in the future. RMCs are wasn’t. “It gives my client more leverage increasingly providing their own auditing over them,” he said. services and advancing technology PGI-009 - The Mover It’s Alive! “A first for the removals industry”

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company to increase its tonnage through the network sufficiently to MONDIAL MOVERS win its category two years running. However, Stuttaford Van Lines in MAASTRICHT South Africa was an exception in RECEIVES MOVING 2018 having taken awards in three consecutive years. COMPANY OF THE The Regional Awards, by comparison, are more predictable, YEAR AWARD 2018 however 2018 was again unusual as the winners in each category ondial Movers has presented were the same as in 2017: its Maastricht branch, MMondial Centrum Removals, Central & South American Region with its coveted Moving Company G-INTER, Brazil of the Year Award. The branch Africa & Middle East Region owners, Robert and Michael van Elliott Mobility, South Africa Maasakker, were proud to receive North American Region the award during the annual Graebel Movers International, USA meeting of Mondial Movers. The Asian Region award was presented by the Asian Tigers Mobility, Singapore mayor of the city of Zoetermeer, ● Dale Collins accepts the Platinum tonnage award from OMNI President, Keith Meader. European Region where the meeting was held. Grospiron International, France Mondial Movers has 27 branches Australian Region throughout The Netherlands. The Kent Relocation Services, Australia winner of the annual competition In accepting the Platinum Award is selected by a professional jury, Graebel takes on behalf of Graebel, Dale Collins which makes a decision based on reiterated the importance of the customer reviews, sustainability, Platinum at OMNI Dow Jones Risk and Compliance the number of additional tool that is now compulsory for qualifications obtained by the Graebel Movers International has won the Platinum award for the every OMNI member to access. He mover and the company’s said that it was essential for Graebel collaboration with other moving most tonnage shipped through the OMNI network during 2017. to ensure that its partners around companies. the world were doing everything he US relocation Gold Sales Awards, presented to possible to operate ethically. The management company has the leading shipper in each of six demand was coming from Graebel’s been the leading shipper geographical regions; and the corporate clients and he believes in OMNI for many years, improvers awards, presented to the Dow Jones tool to be the best Toutstripping all other member companies in three categories that available on the market. “In choosing companies by a significant margin. have increased their tonnage and selecting our partners in the The OMNI tonnage awards are through the network compared future it’s going to be more important made every year at the annual with the previous year. that compliance is demonstrated conference, this year held in Palm The winners of the Improvers and evidenced and I think the Dow Beach, Florida. The awards are split Awards traditionally change every Jones tool is absolutely essential to ● Robert and Michael van Maasakker. into two distinct groups: the Regional year as it is very difficult for any make that a reality,” he said.

Netmove receives Arpin International Group Partner of the Year Award

rpin International Group has are asked to rate Arpin’s partners named Netmove, a Brazil- by quality of communication, A based mobility services service, rates, teamwork and company, as its first 2017 Partner documentation. of the Year. Arpin presented the “Netmove, who handles much award at the 2018 Annual FIDI of our work in and out of Brazil, conference last month. Arnaldo received consistently high marks Petarnela, Managing Director, and from our move coordinators around Fernando Donadon, of the sales the world,” said Mark Dearborn, division, received the award on Vice President of Global Accounts behalf of Netmove. for Arpin Group. “While we value ● Netmove staff show their appreciation. The 2017 Partner of the Year all of our partners, the folks at award is given to the foreign Netmove stand out — they are a Netmove, based in Osasco, Brazil, companies and their employees agent that best represents Arpin joy to work with and make our job was established in 1996. The as well as for expatriates from all International Group globally as much easier. We are grateful for company offers a range of mobility over the world. Netmove has voted upon by all of Arpin’s move Netmove’s professionalism and services, including international been an Arpin International Group coordinators. These employees loyal partnership.” and domestic moves for local partner since 2013. www.themover.co.uk ● June 2018 ● The Mover 25 NEWS: INTERNATIONAL

constraints specified by the library and to complete the project on time. PUTTERS There were many challenges. For example, the old building had a grate INTERNATIONAL floor which had to be covered with OPENS BUDAPEST wooden panels. Another was the old building’s lack of elevators and OFFICE the long distances that needed to be covered by the 50-strong moving elgium-based Putters crew. All the books had to be picked International has announced from the shelves in serial order and Bthe opening of a new office in placed in their correct position. Budapest, Hungary. The office There was no margin for error. opened for business on 1 April, Lefteris Regkos, OB’s Director of 2018 and will be managed by Moving and Relocation explained, François Clément who has over ● Orphee Beinoglou personnel in the National Library of Greece. “We made 900 special wooden 15 years’ experience in the trolleys, which were coated with international moving industry. inert polyethylene foam to absorb Putters’ Hungary office will vibrations, for the general collection also cover Slovakia, Austria and Orphee Beinoglou (770,000 items). Brittle items were Romania. The company says the also wrapped in anti-oxide paper. new office will allow it to offer its International moves For the special collection (about corporate, diplomatic, private 30,000 items), wooden shelved customers and partners a high- National Library of Greece trolleys were used to place each quality service and competitive book in a horizontal position, and pricing in those areas. Orphee Beinoglou International Forwarders SA in Athens has only a few were carried at a time to Sales Manager Karolien Geers ensure the least possible strain on said, “The beneficial partnership recently completed one of its most challenging tasks: to relocate the spines.” between Putters’ offices in Belgium around 800,000 items for the National Library of Greece. Lefteris continued, “Traditionally, and Hungary is an exciting new OB is a company that has invested in chapter in the development of quality, security and the acquisition our company.” he three-month project cultural artefacts, some dating back of all necessary certifications, so began in January 2018 with to dates BC, so it was vital that the that we are always a step ahead of the library and OB personnel move was executed with absolute the needs of the market.” discussing all aspects of the care and precision to avoid any loss During the last two years, Orphee Trelocation, including the training of or damage. The declared insurance Beinoglou International Forwarders staff and the detailed planning of value of over 200 million euros SA has been recognised by Grant each phase of the operation. gives some idea of the scale of the Thornton and Eurobank as being The items to be moved included operation. It was also important to among the 21 most healthy and ● François Clément. some of Greece’s most valuable keep within the stringent time dynamic companies in Greece.

Boonma lectures at Thailand’s RRU Government University

n co-operation with Thailand’s Rajabhat Rajanagarindra University (RRU) and International Transport & Business School (ITBS), Boonma IMobility was invited to conduct a one-day course for 12 students and three professors. The pioneering logistics training course is being subsidised by the Thai government. Tiddy S Teerawit, Executive Director of Boonma Global Mobility explained, “Thailand is heading towards a new era of global moving and logistics, including household goods shipping and mobility. The Thai government has invested in training and equipping new generations to be ready for this new trend.”

● Students and professors at RRU Government University. THE ULTIMATE

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MAXIMOVERFLEET BUILT BY PROFESSIONALS FOR PROFESSIONALS 28 The Mover ● June 2018 ● www.themover.co.uk COVER STORY: RICK HOSEA INTERVIEW

DOWN MEXICO WAY An interview with Rick Hosea from Dewitt in San Diego, as he launches his new service into Mexico from the USA. By Steve Jordan.

ick Hosea has recently joined “There is a lot of talent there, especially in carrier with close connections to first- Dewitt Move Worldwide in San Tijuana.” Tijuana is, of course, on the class Mexican partners to handle their Diego. His brief is to increase the Mexican border only a 20-minute moves, to and from Mexico, in a consistent, company’s international traffic freeway drive from San Diego. reliable and secure way,” he said. Rand he has Mexico clearly on his radar. It is to Mexico that Rick is looking for Having a consistent relationship with Rick joined Dewitt in May last year potentially the biggest growth in his partners helps with imports to the USA having migrated 500 miles south from international business. He said that the too. “We need to work together to Crown Worldwide Moving & Storage in trade to Mexico is a tough market that share our knowledge of the customs San Francisco. He believes that San needs specialist knowledge and close requirements at each point of entry,” Diego is a place with potential. He said it partnerships. Of course, in choosing his he said. “If a shipment is flagged for is beginning to get a reputation for the partners Rick is looking for reciprocal inspection into the USA, inspection time technology industries, has a great business in the USA as well. could go from three days to 12-14 days workforce and is less expensive than “The border crossing poses challenges,” depending on the level of activity in the Silicon Valley. “It’s home to 15 major said Rick, explaining that the rules were port. Consistent partners help to mitigate Fortune 500 companies,” he explained. very often interpreted differently at the lack of control, save our customers a “Silicon Valley is a mature market but I different crossing points. It can also be lot of time and expense and meet their see San Diego as having a lot of growth necessary to go through additional service expectations.” potential. It’s exciting to be part of that clearance procedures as vehicles pass He explained that there are growth.” Mexico too is on an upward across the boundaries between any of its manufacturers from Korea, Japan, China trend according to Rick. “Mexico is 32 states. “We are offering American and Europe that are setting up in Mexico doing a lot to train people,” he said. corporations the services of a strong US and moving their engineering and www.themover.co.uk ● June 2018 ● The Mover 29 COVER STORY: RICK HOSEA INTERVIEW

● Rick Hosea.

a weekly service to Mexico, to provide an “We are offering American corporations exclusive service for Japanese customers. the services of a strong US carrier with close Being independent is important to Rick; his company is not part of a van connections to first-class Mexican partners line. “I think that’s why for the last 90+ years Dewitt has been so strong,” he to handle their moves, to and from Mexico, said. “We’ve played in the sandbox with in a consistent, reliable and secure way.” everybody and we have played well.” Today Rick does not operate vans and Rick Hosea crews from San Diego, but has a trusted network of providers who deliver the operational services on his behalf. “I am management staff into the country. Airbus, said. “They like the quality and are careful to define what my value is,” he for example, has just opened a new door seeking out companies in The States to said. “Companies want to reduce their manufacturing plant in Mexico. Mexico handle that back and forth traffic.” Rick number of suppliers and I can manage is attractive partly because it’s possible said that the language was easier for their moves, make sure they come in on to set up a manufacturing facility very them, US companies tend to be more budget and ensure that every client’s quickly, it has an affordable workforce process based, and the legendary US needs are met.” and favourable tariffs. customer service is important. Rick also Dewitt is a member of IAM and has “Using an American-based company is explained that he works closely with recently joined PAIMA to extend its a little more comfortable for them,” he Nippon Express in the city, that provides network of agents worldwide. 30 The Mover ● June 2018 ● www.themover.co.uk NEWS: ON THE ROAD

DRIVER LICENSING TO BE RELAXED FOR ELECTRIC AND HYBRID VANS

he announcement that licence regulations are to be Trelaxed for drivers of some alternatively-fuelled vans has been warmly welcomed by the Freight Transport Association (FTA). Currently, drivers with category ● The Green Truck award-winning Scania R 500. B (car) licences are permitted to drive vans which weigh up to 3.5 tonnes. However, electric and hybrid vans of a comparable size must carry a large battery pack, making them heavier. The Scania wins the Green Truck Award government announced on 29 A Scania R 500 has won this year’s ‘Green Truck Award’ by a healthy margin. March, 2018 that it would seek agreement from the EU for drivers with category B licences to be he German fuel test since it has total focus on what permitted to drive alternatively- focusses on lowest fuel “The Green Truck matters most to our customers from fuelled vans weighing up to consumption. Scania’s Award is a unique a cost and sustainability perspective. 4.25 tonnes. new truck generation, with The fact that we won the award again FTA’s Environment Policy Tits updated 13-litre engine, ensured comparison test since this year is extremely flattering.” Manager, Becki Kite commented, that Scania took the prize – again. The Green Truck Award is “FTA is delighted the government With an average fuel consumption it has total focus on arranged by two leading German has listened to the logistics industry of 24.92 litre/100km and an average trade magazines, VerkehrsRundschau and taken this positive step to speed of 79.91km/h on the same what matters most and Trucker. The participating trucks make it easier for transport and 350km long test track, the difference to our customers ...” have a GTW of 40 tonnes and are freight companies to operate between Scania and the next best driven under monitored conditions electric vehicles. This will make it competitor was a healthy 0.4 litre Wolfgang Buschan on public roads between Munich and cheaper and easier for firms to per every 100km. Translated into a Nürnberg. The fuel consumption include alternatively-powered typical annual mileage for a long- and the average speed are strictly vehicles in their fleets. It is an distance truck of 150,000km the records in many European countries controlled and potential differences excellent example of how the difference adds up to 600 litres in comparison tests carried out by in weather and traffic conditions are government can use regulatory annually. independent trade journalists. eliminated. Low fuel consumption adjustments to help our industry Over the past three to four years, Wolfgang Buschan, Product not only saves cost, it also implement more energy-efficient Scania has received praise in Director for Long Haulage, Scania corresponds with energy efficiency, working practices.” hundreds of press reviews. Scania Trucks said, “The Green Truck reduced CO2 emissions and The announcement follows a has also set numerous new fuel Award is a unique comparison test increased sustainability. two-month consultation process. The government says it supports a commitment to ensure that almost every car and van is a DVSA launches Earned Recognition zero-emission vehicle by 2050. Scheme at the CV show

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897 MACS ad mods Sept 2017 FINAL.indd 1 29/08/2017 09:35 32 The Mover ● June 2018 ● www.themover.co.uk SURVEY: PERMANENT TRANSFERS

Permanent transfers are on the rise Permanent transfers look set to change the world of global mobility as a survey revealed they are increasingly seen as an alternative to the traditional long-term international assignment (LTA).

he survey, by Crown World “We see more and more companies permanent transfers next year,” said Mobility, targeted businesses implementing strong governance to Lisa. “The most popular reasons given across a wide range of industries ensure that the three-year LTA maximum were lower cost, growing demand and including aerospace, retail, length, with the option to extend for two global business growth.” Tpharma, oil and gas, professional services, years, is the programme norm.” But do permanent transfers work? Lisa manufacturing, finance, telecomms and Permanent transfers are one-way said that it depends on putting the right automotive. It provided a fascinating international moves where the assignee employee in the right role and providing insight into the way global mobility is and family live in the new location as them with the right support. “More than changing, with close to half of businesses locals. They come with fewer associated a quarter of organisations admitted they saying they now use permanent transfers costs and benefits. For instance, the have experienced failed company-initiated more often than old-school LTAs. assumption is that the employee will sell permanent transfers, requiring employees Additionally, a third of companies expect their home (or end their rental lease), sell to be repatriated. Transferring employees to see the number of permanent transfers their car, ship their belongings and prepare from high cost-of-living and/or high quality increase this year. for a new life abroad before they make of life locations to a lower one can be the Lisa Johnson, Global Practice Leader in the transfer. most challenging situation. Companies Consulting Services at Crown World Both businesses and employees are also cited immigration difficulties, family Mobility, believes those statistics highlight driving the change, according to Lisa. adjustment, salary and employee an underlying trend that could become “Our survey showed 91% of companies expectations as common challenges.” increasingly significant for corporations had company-initiated transfer schemes So, what are the alternatives? Lisa and employees. – but 52% also had employee-initiated explained that permanent moves were “It started a few years ago as a small schemes. This supports the notion that originally intended to be used between shift in certain regions such as Asia, the employees want greater flexibility to like-to-like countries where the lifestyle, EU and across Latin America,” she said. move around an organisation and that cost of living, salary and quality of life “We noticed companies were slowly losing companies want to support that. One of were similar and on-going support from tolerance for the traditional international the companies in our survey even revealed the company would not be necessary. long-term assignment (LTA) model. This they have set up a ‘Lifestyle Assignment’ When that is not the case then ‘Local Plus’ was primarily because companies needed for employee-initiated moves, where only policies are emerging which include to reduce mobility-related costs. After limited benefits are offered.” Lisa said that benefits that meet the employee’s needs all, a traditional LTA can cost anywhere some companies, new to global mobility, and understand the realities of the new between three and eight times the are choosing to offer only permanent location. “We have also noticed a rise in employee’s annual salary.” transfers, setting the precedent that they ‘localisation’ policies which help However, Lisa said that what changed do not need the expense or complexity employees transition from a temporary the agenda was an overall shift in what it of temporary international assignments. assignee to a permanent local employee,” means for companies to be global, and a “One of the key findings from our survey she said. desire to align global mobility with this was that 45% of companies said they The bottom line is that global mobility is new mindset. now use company-initiated permanent evolving and, with a growing reluctance “Early-career millennial employees are transfers more often than LTAs and 32% to fund old school LTAs, new alternatives increasingly looking for international said they expect to see an increase in are emerging. opportunities and, in the war for talent, if companies want to keep them then low- cost mobility options have to be available. Permanent transfers fit that bill.” “One of the key findings from our It seems today’s global mobility professionals, armed with new technology survey was that 45% of companies platforms, have made global mobility said they now use company-initiated strategies smarter and are willing to look at alternative programmes which support permanent transfers more often than a ‘new normal’. Therefore, fewer companies tolerate the ‘expat for life’ LTAs and 32% said they expect to see an increase approach which spends lots of money to in permanent transfers next year ...” keep an employee on an expatriate lifestyle, believing there is no-one else Lisa Johnson who can fill that role. www.themover.co.uk ● June 2018 ● The Mover 33 SURVEY: PERMANENT TRANSFERS 34 The Mover ● June 2018 ● www.themover.co.uk NEWS: ON THE ROAD

for thousands of trucks, was introduced in February 1988, when a strike by the National Union of Seamen at Folkestone Docks, closed what was then an important ferry terminal. The strike only lasted three days but caused chaos on the Government approach to both Folkstone and must work with Dover ports. Operation Stack has been used many times since then truck operators whenever there is congestion at the to improve air Channel ports. The uncertainty of post Brexit regulations and the quality says RHA possible delays caused by additional customs checks has no doubt n a speech at the Microlise prompted the introduction of the Transport Conference at the new ‘temporary’ arrangements. IRicoh Arena in Coventry on 16 Commenting on the move FTA’s May, Road Haulage Association ● The proposed Operation Brock will keep the M20 open using a contraflow system. Head of UK Policy Christopher Chief Executive, Richard Burnett Snelling said, “The proposed (above) called for the UK temporary solution for Operation government to work with truck Stack on the M20 is a good operators to improve air quality compromise for operators concerned in cities rather than penalising New version of about managing queues safely at them with charges and fines. the Channel ports in the event of He said ministers must come up cross-Channel disruption, until a with a scrappage scheme that Operation Stack aims permanent lorry parking area can works. The recent court ruling be built. It is vital both for the logistics brought by ClientEarth that has to keep traffic moving industry, and for Kent as a whole, forced the government’s hand on A new interim strategy to keep traffic moving on that traffic can continue to flow speeding up clean air zones means freely throughout the county, and that different towns and cities the M20 during Operation Stack is to be introduced the proposed solution could provide could have different policies – and that for now.” fines – for different lorries by the Department of Transport in early 2019. In an interview with the BBC delivering into them. That could Jesse Norman said, “We’ve seen hit businesses hard and leave the he new strategy, called the severe disruption that people logistics trade confused with Operation Brock, will use a “It is vital both for in Kent had to face in 2015 when multiple standards and rules. contraflow system to keep the logistics industry, there were hold ups across the He pointed out that trucks the road open when Channel. This interim plan will help entering London’s Ultra Low Tproblems arise and is expected to and for Kent as a to minimise that disruption and Emission Zone – to be launched include toilet facilities and water mean people will be able to go about next year – will be fined £100 if supplies for drivers waiting on the whole, that traffic their everyday lives, seeing friends non-compliant (Euro V or below) motorway. According to Roads can continue to flow and family or going to work, as well – and when an average SME Minister Jesse Norman, the interim as businesses being able to get to operator makes around £60 profit plan will start early next year and freely throughout their customers.” per truck, per week, extra costs continue until a permanent solution In 2015, queues of 4,600 lorries could make it uneconomical to is found. the county ...” stretched back 30 miles at an deliver to the capital. This means Operation Stack, which turns Christopher Snelling estimated daily cost to the UK more vans, which means more sections of the M20 into a lorry park economy of £250m. congestion and more pollution.

ULEZ starts in London next month

n Ultra Low Emission Zone (ULEZ) will come into force in Islington and Hackney in London in July 2018. The ULEZ will KEY Aprohibit any diesel or petrol vehicle from entering the zone from ULEZ streets (area of operation) OLD ST 07:00am – 10:00am and from 16:00 – 19:00, Monday to Friday. The Entry point SINGER ST Exit point zone is to be extended more widely in London from 8 April, 2019. GREAT EASTERN ST The law will be enforced by Automatic Number Plate Recognition Entry/exit point (ANPR) cameras; a Penalty Charge Notice (PCN) of up to £130 will be

issued for violations. The law also applies to foreign registered COWPER STREET TABERNACLE ST WILLOW ST vehicles. Residents and businesses located in the area may apply for an exemption. Electric vehicles and vehicles emitting less than 75g/km PAUL ST BLACKALL ST

CO2 are also exempt. LEONARD ST Information courtesy of CLARS. www.themover.co.uk ● June 2018 ● The Mover 35

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the transition secure and smooth, we will offer holistic solutions based on each customer’s individual needs regarding driving cycles, load capacity, uptime, range and other parameters. Such a solution may encompass everything from route analysis and battery optimisation to servicing and financing. Volvo Trucks works closely with several suppliers of charging equipment. The aim as always is to offer customers high uptime and ● The Volvo FL Electric and its engine (inset). productivity.” To ensure that raw materials for the batteries are extracted in a responsible way, the Volvo Group works with the Drive Sustainability Volvo Trucks introduces network, which has a special function that monitors this issue. its first all-electric truck The Volvo Group is also involved in various projects where batteries Volvo Trucks has introduced its first all-electric truck for commercial use. from heavy electric vehicles get a second lease of life and are reused he Volvo FL Electric has possible for cities that aim for for energy storage. been designed for urban “We’re immensely sustainable urban development to “All the questions about handling distribution and refuse benefit from the advantages of of batteries have not yet been solved, operations, among other proud to present the electrified truck transports.” but we are working actively both Tapplications. Sales and series first in a range of fully Volvo says there is considerable within the Group and with others to production of the new model will market interest in electric trucks drive development and create the start in Europe in 2019. electrically-powered and many potential customers have necessary solutions,” said Jonas Claes Nilsson, President Volvo questions about the opportunities Odermalm. Trucks said, “We’re immensely Volvo trucks ready for created by the new technology and The first two pre-production trucks proud to present the first in a range how it can assist their operations. in the Volvo FL Electric range are of fully electrically-powered Volvo regular traffic.” Jonas Odermalm, Head of Product now entering regular operation trucks ready for regular traffic. Claes Nilsson Strategy Volvo FL and Volvo FE at with customers in Gothenburg, the With this model we are making it Volvo Trucks said, “In order to make home of Volvo Trucks.

A cardboard bed! Whatever next?

here is much talk in the with versatility in mind and can moving industry about how be easily moved or stored when Tpeople have less to move not in use. It is, they say, a proven nowadays. People are less attached seller across Europe. It might be to furniture, we live in a more great news for landlords, students disposable world, shipments for and global travellers but for movers: international moves are becoming well it’s a sign of the times. smaller and lighter and prices are depressed. The Mover spotted ● The cardboard bed base (below) and in use (right). this stroke of genius recently that rather nicely illustrates the problem: a cardboard bed. The product is retailed by Happy Beds and is made entirely of recyclable cardboard. It can be erected in seconds with no tools and is available in four colours. The makers say it is designed www.themover.co.uk ● June 2018 ● The Mover 37

Caged, neglected and in torment. Please help.

When we found Monti, the 18-month-old bear was being kept by a hotel owner in Bulgaria, for the amusement of guests. For Monti, his 9m² cell was roughly equivalent to a man living in a telephone box – and he’d been caged since being a few days old. Monti is now recovering at our bear sanctuary in Belitsa, Bulgaria, but we know that more bears like him are suff ering today. FOUR PAWS is a leading force in global animal welfare issues and Looking for is committed to taking action against all forms of animal cruelty. the perfect Will you give us the urgent help we need to rescue more bears partner down like Monti and put an end to their torment? under? Yes, I will help to rescue bears With over 45 years of from cruelty and torment. experience and 11 branches at all the key port I enclose a gift of £20 £50 £100 OR my own choice of £______cities of Australia and I enclose a cheque to FOUR PAWS OR New Zealand we might Please debit my MasterCard/ Visa/ Maestro/ CAF card just be the one for you. Card no. Expiry date / Issue no. Security code (Maestro only) From (please complete your details below) AUSTRALIA Name (exactly as it appears on the card) ...... [email protected] ...... conroyremovals.com.au facebook.com/conroyremovalsAUS Address ...... Postcode ...... NEW ZEALAND Telephone ...... [email protected] Please return to FREEPOST RSAL-ZYAK-LHTS, FOUR PAWS, Unit 4 conroy.co.nz Minton Distribution Park, London Road, Amesbury, Salisbury SP4 7RT. facebook.com/conroyremovalsNZ Thank you. Charity No. 1118102 B1603T2 www.four-paws.org.uk 38 The Mover ● June 2018 ● www.themover.co.uk NEWS: PRODUCT

SmartWitness launches full service fleet monitoring service

ideo telematics provider SmartWitness has launched a new system – SmartGuard - that Vprovides monitoring for fleets 24-hours a day, 365-days a year. The system provides full service monitoring of live video cameras and telematics for all vehicle fleet sizes and alerts transport managers in an emergency. The SmartGuard platform captures, processes, and stores high-definition video footage enhanced with telematics data. It is completely hardware agnostic and is compatible with any device capable of transmitting data – whether existing telematics systems or in-vehicle cameras. The data received is analysed with information displayed in a series of user-friendly dashboards, alerts and reports. Driving risk is reduced by offering qualified driver behaviour analysis, which in turn reduces potential liability, fleet ● SmartGuard dashboard. insurance costs, and offers better protection for drivers and their company’s brand. Operators can switch which vehicles are monitored and do have an initial impact on driver behaviour time. The SmartGuard system can be made change the number of vehicles covered quickly but after a short time drivers become used to available to all or just a section of your fleet. and at low cost. having a camera in their vehicle. Monitored The SmartGuard system was piloted by several SmartWitness Founder and CEO Paul Singh cameras ensure that standards are continually major haulage companies before being rolled said, “Vehicle cameras that are not monitored met and that problems are being fed back in real out to the whole of the UK in May 2018.

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MoverOneIntl_PrintAd_TheMover_132x93_March17_v2.indd 1 2017-02-28 5:34 PM www.themover.co.uk ● June 2018 ● The Mover 39 NEWS: PEOPLE

Tori Ferrante becomes OMNI president

alvatore (Tori) Ferrante, from Crown each other and share ideas. “We are not speed Tori said that there was a long list of companies Worldwide Moving & Storage in dating,” he said. “We are getting to know each that wanted to join OMNI, however the strict California, became the president of OMNI other and sharing things at a personal level in focus on quality and market leadership would not at the network’s annual conference in environments that are hard to reproduce. It be compromised. “OMNI is the most focussed, SPalm Beach in March. Tori joined the OMNI happens over time. You can’t rush it. It’s priceless!” most vetted, highest quality organisation in the board in 2015 and now takes over from Keith On a more operational level Tori said that industry,” said Tori. “We want to grow our Meader who steps down after a two-year term OMNI frequently appears on RFPs (Requests for network, but we won’t give up the standard of in the role. Proposal) for corporate contracts because market leader. New members must make our OMNI is a global organisation of market leading companies want to know about affiliations. This organisation stronger and bring new corporate moving and relocation companies that combine was likely to increase now that it has become business to the network.” to present a unified network serving the corporate compulsory for all OMNI members to use the mobility market. The network includes 160 Dow Jones Risk and Compliance system to locations in 57 countries. Speaking of the unique provide confidence of compliance for its members’ value of the OMNI network Tori said that from corporate customers. “We see this as an essential the outside it’s really hard to understand the service to our customers and are very proud that power of the owners and CEOs of the industry’s OMNI has become the first global network in the top companies getting together to learn from world to take compliance seriously in this way.” “We are not speed dating. We are getting to know each other and sharing things at a personal level in environments that are hard to reproduce. It happens over time.”

Tori Ferrante ● Tori Ferrante. 40 The Mover ● June 2018 ● www.themover.co.uk NEWS: PEOPLE

His new consultancy service aims to help medium and larger, independent, international moving organisations to work through the challenges facing them from a rapidly evolving industry and an exceedingly competitive market. “Unless some moving companies face reality in terms of their costs, SARA LYRUM strategy and technology they are going to have some challenges,” he KRONKJAER said. “I think my experience has RETURNS TO given me the ability to help them.” The kind of projects that Mark ASPIRE MOBILITY believes his experience suits include: mergers and acquisitions, openhagen-based Aspire ● Mark Oakeshott. business diversification, opening Mobility Group has announced new premises, and helping people C the return of Sara Lyrum who want to sell their businesses Kronkjaer (above) to its leadership achieve the right price from the team after a five-year period with right buyer. “It’s difficult for many a local competitor. Mark Oakeshott starts companies to handle major new In her new position as director products without taking their key of group international pricing, consultancy business staff away from their day-to-day Sara will assume leadership of the jobs and disrupting the business,” development and consolidation of ark Oakeshott, a well- he said. “I am someone who the Group’s worldwide moving known face in the “I am someone understands the business and can and relocation pricing policies, moving industry for who understands take on those roles for them in a cost control functions, and global many years, has set up cost-effective and timely way.” Mark supplier partnership programmes. Ma new business, Mark Oakeshott the business and can explained that a project could be “With her extensive international Consulting, to provide the benefit of take on those roles for for a few days, a few weeks, or just network in the global moving and his experience to moving companies require a few hours work a month relocation industry, we are pleased that are growing, changing, or them in a cost-effective over an extended period. “It’s to have Sara back in our leadership facing challenges. whatever the company needs.” team,” said Gunnar Moeskjaer, Mark worked for many years with and timely way.” Mark lives with his family in Aspire Mobility’s Group Director. Sirva. He left the company in March Mark Oakeshott Chicago. Of course, he’s happy to “Sara’s wealth of experience and 2016 and worked as a consultant for travel as necessary and is willing proven expertise will further a short while before joining Crater to consider any project anywhere strengthen our organisation as in October of that year. He stayed “I enjoyed working with Crater but in the world. “It’s just got to be we accelerate our moving and with the company, helping it to felt that my breadth of knowledge interesting,” he said. relocation management services promote its popular video survey and experience in the industry He can be contacted on e-mail: for clients in our Danish and service, until March 2018. required a broader role,” he said. [email protected]. Swedish home markets.”

Chris Welsh MBE retires from the Freight Transport Association

fter 36 years’ dedicated export goods by sea and by air. He With the agreement of the Board service, Chris Welsh MBE was awarded the MBE in 2015 in of the Global Shippers’ Forum, Aretired from the Freight recognition of his achievements. FTA’s Deputy Chief Executive Transport Association (FTA) as its Earlier in his career, Chris helped James Hookham took over director of global and European establish FTA’s Brussels office in responsibilities for running the policy at the end of May 2018. Chris 1995 and served as the secretary GSF from 1 June, 2018. James will took part in a FIDI panel discussion general of the European Shippers’ also take direct responsibility for about GVM regulations in Geneva Council from 1996 to 2002. In the global and European policy in 2016. addition to his FTA duties as team at FTA. Chris spent his career at FTA director of global and European David Wells, FTA’s Chief defending and advancing the policy, he was also the secretary Executive, said, “Chris Welsh has interests of importers and exporters general of the Global Shippers’ been a tireless advocate for the (shippers) in their dealings with Forum (GSF) that provides a needs and interests of businesses, ● Chris Welsh. the world’s shipping lines and platform for shippers’ views to be managing sea freight and air cargo airlines. Through his work with heard by the global regulatory contracts for over 30 years, and I European and global supply chains the British Shippers’ Council, bodies. The GSF’s annual meeting thank him for advancing FTA safe, competitive and sustainable. Chris provided an effective voice in Melbourne on May 8-11 marked members’ interests in these modes I am grateful for the service he for the customer in these markets Chris’s final commitment to the of transport. His award of an MBE has given to FTA over a long and and succeeded in making it easier organisation that he ran since its in 2015 recognises the contribution successful career and wish him for FTA members to import and formation in 2011. he has made to keeping British, an active and happy retirement.” A4 LFW Ad 02 2018:Layout 1 31/1/18 14:14 Page 1 Lost for words?

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Call +44 (0)7831 218028 or +44 (0)7801 430795 [email protected] 42 The Mover ● June 2018 ● www.themover.co.uk NEWS: PEOPLE

Builders - later Marsden Vanplan - where he remained until 2006. KOREA’S HIGH “Things were very different back in the 60s when I started my RELOCATION apprenticeship,” said Terry. “All the WORLDWIDE INC bodies were made of plywood and aluminium in those days, there was ANNOUNCES NEW no GRP or fibreglass and everyone used Bedford trucks, they were the APPOINTMENT industry standard at that time. It was only when Bedford went out of orea-based High Relocation business that Scanias, Mercs and Worldwide Inc has announced DAFs came along.” Kthe appointment of Puseletso Terry will be succeeded by Rob Hirm-Martin as business ● Terry Sinnott with one of the famous UVB model trucks. Hampson who joined the company development director. In her new at the end of 2017. Although he is role, Puseletso will be responsible retiring Terry has no intention of for developing new clients in becoming a couch potato. “I’ve Korea’s French and Spanish seen what can happen to people communities as well as working UVB Director Terry who retire and I certainly won’t be in customer services, international putting my feet up and watching The moving and DSP sectors. Sinnott retires Jeremy Kyle Show every morning,” Puseletso is of French nationality said Terry. “I’ve even started a and speaks French, English, erry Sinnott, Managing retirement. Terry, a popular spreadsheet with a to do list, wash Spanish and Chinese fluently, Director of Unique Van Bodies industry character, has been in the car, cut the grass, oh, and go thanks to her studies in school and T(UVB), the company he the commercial vehicle building fishing. That’s something I’ve not having lived in Shanghai for five founded with removals industry industry all his working life, been able to do very much of while years and Ecuador for three years. entrepreneur Robert Bartup in starting as an apprentice at the I’ve been working.” Puseletso took up her new role 2007, has announced his age of fifteen at Marsden Coach Happy retirement Terry! on 1 March, 2018.

Bedford • Bournemouth Dunfermline • Farnborough Forres • Jersey & Guernsey Knaresborough • Lancaster Momentous Fine Art appoints Paul Leeds • Plymouth Norman as general manager Not just in Portsmouth • Southampton Southsea • Telford London, but... Winchester ondon-based fine art logistics Contact: company Momentous has [email protected] We cover the UK in Lannounced the appointment www.whiteandcompany.co.uk our OWN vehicles of Paul Norman as its general manager. Paul has over 12 years’ experience in fine art logistics, having worked for some of the industry’s leading providers. Prior White & Co Ad.indd 1 10/02/2012 to 13:10 joining Momentous, Paul held the position of general manager at The British Shop where he developed its fine art shipping business and took a leading role in building its international operations. Paul will focus on the development ● Paul Norman. of the company’s fine art, storage, shipping and installation business to support its private and corporate Paul Evans, Chairman of the AGM client base. Group said, “We have a robust Paul said, “It is a fantastic long-term investment plan for The White & Co Mystery Mover opportunity to join Momentous. Momentous. Paul Norman’s Over the years I have seen the appointment is part of our talent Yes, last month the photo was of William Desousa, now sadly company grow in popularity with strategy to employ the best people missed, from what was then PN Writer in India (now Writer collectors, dealers, designers and within the fine art business. He has Relocations). Congratulations to David Macpherson from JK museums. My plans are ambitious a clear vision, a terrific passion for Moving from Sterling in Virginia for being the first out of the hat and I am looking forward to building art and the range of operational with the correct answer. This time we have a fresh-faced, slightly on the existing Momentous business expertise necessary for the role. He perplexed looking young man. But do you remember the face? If capabilities to make it a first choice understands what our customers so e-mail your answer to [email protected] for a chance at when it comes to selecting a are looking for, which will drive winning the White and Company Red and Black watch. specialist fine art shipping and innovation in our services and installations company.” create value for our customers.” www.themover.co.uk ● June 2018 ● The Mover 43 NEWS: PEOPLE/PUZZLES

Russell Start to join AGM Group as MD

ussell Start has joined the AGM brands, as well as tremendous Puzzles Group as managing director. opportunity to add additional revenue RWhen he starts at AMG on 30 streams to the Group’s portfolio.” 1234567 July, 2018 Russell will lead the Paul Evans, Company Chairman progression and sustainable growth commented: “We look forward to 8 of AGM Group’s core businesses: welcoming Russell to the AGM 9 Gerson Relocation, Abels Moving Group in July. Russell brings with

and Momentous Fine Art; and the him a wealth of knowledge and 10 development of new strategic experience that will be invaluable enterprises as part of a long-term as we continue to grow and develop 11 strategy. all brands within the AGM Group. Prior to joining AGM Group, We see Russell as a tremendous 12 13 Russell was managing director of addition to head our leadership team Pickfords for seven years and prior and to achieving our strategic goals.” 14 to that was joint managing director 15 16 for Team Relocations UK.

“I am absolutely delighted to be 17 joining AGM Group this summer,” said Russell, “it will be a privilege to 18 19 work with such tremendous brands and I am thoroughly looking 20 forward to helping put the group at the forefront of the UK market. The opportunity to join such a distinguished group, and help 21 22 them deliver the ambitious growth plans they have, was too much of ACROSS 18 Bathing tub with 6 ___ Stewart: ex-England an opportunity to miss. I believe 1 Easily remembered (6) bubbles (7) cricketer (4) there is enormous scope for growth 4 Fibre from the angora 20 Goddess of retribution (7) 7 Cooks in the oven (6) in the Group’s existing markets and ● Russell Start. goat (6) 21 Makes spick and span (6) 8 Capturing interest (11) 9 ___ Hudgens: High 22 Opposite of top (6) 13 Central American School Musical star (7) monkey (8) 10 Royal houses (7) DOWN 14 Make mentally fatigued (7) 11 Seasons (5) 1 Decayed part of a tooth (6) 15 Turn down (6) 12 Domesticates (5) 2 Unable to discern musical 16 Mineral used to make New commercial director for FTA 14 A ball game (5) pitch (4-4) plaster of Paris (6) 15 Send someone to a medical 3 TV presenters (5) 17 Very large (5) he Freight Transport specialist; allude to (5) 5 Mercantile establishments 19 Country bordered by Libya Association (FTA) has 17 Short crowbar (5) (7) and Sudan (4) Tannounced the appointment of Jerry Kane as its commercial director. Jerry is a former sales 7 9 5 director of some of the freight industry’s leading operators, including DHL, Yodel and Eddie 8 2 9 Stobart, and has over 25 years of commercial experience in the logistics services, parcel and ● Jerry Kane. 4 8 software markets, including time spent running his own consultancy. contacts to FTA as we embark on 5 7 3 6 Commenting on his new role a new phase for the business. His Jerry said, “FTA is recognised energy and enthusiasm for the as the voice for the UK logistics sector will help us to develop the 4 sector and has an excellent track commercial capability of the record in delivering tangible business and help to ensure that 6 3 1 8 benefits to its members. It is a logistics continues to grow and privilege to be given this flourish in uncertain trading times, opportunity and I am very much as Brexit approaches. We look 4 1 looking forward to joining the forward to his contribution to the management team at such a crucial next stage in FTA’s development.” time in FTA’s development.” Jerry Kane joined the FTA on 6 5 7 David Wells, CEO of FTA 9 April, 2018 and is based at said, “Jerry brings a wealth of the organisation’s Leamington 1 2 9 experience, knowledge and Spa offices. Leatherbarrows

44 The Mover ● June 2018 ● www.themover.co.uk MARKETPLACE

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Trade rates to all European and international destinations MALTA & GOZO FULL LOADS • GROUPAGE • LCL • AIRFREIGHT WORLDWIDE RELOCATION • FINE ART & ANTIQUES SHIPPING Regular groupage Get instant groupage rates online from www.foxtraderates.com every week Receiving Midlands, Bristol, South Wales, Southampton, London Full destination services Contact Mike, Chris or Stephen on 020 8832 2222 0800 1583374 or +44 1633 488100 Leatherbarrows Email: [email protected] Web: www.fox-moving.com Stephen Morris Shipping Plc, Unit 9, Ockham Drive, Greenford Park, Greenford UB6 0FD Wherever you are going, we are going too. [email protected] I www. shipsms.co.uk

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WEEKLY DENMARK AND SWEDEN SERVICE • Regular runs, full or part loads Leatherbarrows • Receiving depot just off J4, M20...or we collect • All Journeys carried out by our own crews Phone or email Paul for advice and U genuine delivery/collection times: Regular service to Europe Need Labour? We can supply [email protected] Storage facilities on the Algarve, Malaga & Alicante UK collection, competitive groupage For the best groupage rates please contact us and direct service Britannia Bearsbys 0154 6060 Tel: 01622 870540 [email protected] [email protected] tel: 01925 630 441 www.britannia.e 46 The Mover ● June 2018 ● www.themover.co.uk MARKETPLACE

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For best groupage rates B.A.R. MEMBER please contact us. D040 DAVID DALE REMOVALS Email: [email protected] Telephone: 01423 324948 www.themover.co.uk ● June 2018 ● The Mover 47 MARKETPLACE SCANDINAVIA BEST TRADE RATES GUARANTED

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MONO 1 UNIT AD MONO COLOUR £120 PER QUARTER 2 UNIT AD 2 UNIT AD £240 PER QUARTER £300 PER QUARTER COLOUR 1 UNIT AD £150 PER QUARTER 48 The Mover ● June 2018 ● www.themover.co.uk MARKETPLACE/DIARY DATES

Puzzle Advertising solutions DiaryDates Booking advertisements E-mail your Diary Dates to [email protected] E-mail [email protected] or contact Nikki Gee on C A T C H Y M O H A I R +44 (0) 7593 360200 for more information or to make a booking. A O O C U L O IAM 56th Annual Meeting 5 – 8 October, 2018, Washington DC, USA All prices are subject to VAT at the current rate. V A N E S S A T E A I E T P A L A C E S RHA Autumn Conference 11 October, 2018, National Conference Centre, Overseas subscriptions T I D E S T E T The Mover is distributed free of charge to UK movers. Annual Birmingham, UK Y E I T A M E S subscriptions are available in Europe and the rest of the world at a The Movers & Storers Show 2018 A F I V E S A cost of £100 per year. E-mail [email protected] or contact 21 – 22 November, 2018, Event City, Nikki Gee on +44 (0) 7593 360200 to subscribe. R E F E R A R G Manchester, UK E A T J E M M Y IMC WORLD 8th Annual Convention Copy dates J A C U Z Z I U O P Booking of adverts: 1st of the month preceding publication. 28 February – 3 March, 2019, Hong Kong E H Z N E M E S I S Artwork for adverts: 8th of the month preceding publication. LACMA Convention 2019 C A L G B E U February 2019 (exact date TBD), Enquiries T I D I E S B O T T O M Panama City, Panama All enquiries to: Nikki Gee, The Words Workshop, 51 Fallowfield, Ampthill, Bedfordshire MK45 2TT Tel: +44 (0) 7593 360200; E-mail: [email protected] 3 7 9 4 5 1 6 8 2 PLEASE NOTE: 1 8 6 2 3 9 4 5 7 Advertising rates cover the cost of advert insertion only. 2 5 4 8 6 7 3 1 9 Advertisers should provide their own advertising artwork. The Mover can generate new or amend existing artwork for 5 4 2 1 9 8 7 3 6 an additional charge. All advertising must be paid for in advance by credit card. 8 9 7 3 4 6 5 2 1 6 3 1 5 7 2 9 4 8 For details of advertising opportunities call Nikki Gee on +44 (0) 7593 360200 7 2 5 9 8 4 1 6 3 We’ve dug up a few or e-mail [email protected]. 9 1 3 6 2 5 8 7 4 facts that we thought you may (or may not) 4 6 8 7 1 3 2 9 5 find interesting.

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Follow us on Twitter: @The_Mover_Mag www.themover.co.uk ● June 2018 ● The Mover 49 FREE LINEAGE ADS

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LIDDED PLASTIC CRATES Contact Jamie on 01902 714555 or MOVE MANAGER – email [email protected] £5 + VAT per crate. BUSINESS GETTING YOU DOWN? RUISLIP, WEST LONDON Contact either Ian or Malcolm DEBT PROBLEMS? DON’T CLOSE Excellent customer service, on 01388 661701/01388 661051. DOWN. We buy/invest in struggling 2004 RENAULT MASCOT communication and administrative Email: [email protected]. removal businesses. Turnover £500k+ 2 container Luton Body, GVW 6.5T, skills, ability to work under pressure. www.hahnbeck.com 07913 505084 Mileage 230K, analogue tachograph. Contact John Morris: EXPERIENCED REMOVALS OIRO £4,000 + VAT [email protected]. PORTER/DRIVER INDOOR WOODEN STORAGE Contact Jamie on 01902 714555 or Required for international mover CONTAINERS WANTED email [email protected] WANTED 18 TONNE 5 CONTAINER based in West London, competitive Any amount, top prices paid. REMOVAL LORRY salary and great career prospects CALL JOHN 01269 860248 250FT INDOOR WOODEN STORAGE No older than 2001, contact e-mail [email protected]. Mark on 07973 623157. REMOVAL LORRIES FOR SALE CONTAINERS WANTED Several available, 7.5 & 18T. Good condition. EXPERIENCED IMPORT/EXPORT CALL JOHN ON 01269 860248 Call Jack 07508 152552. EXPERIENCED REMOVALS STAFF MOVE COORDINATOR(S) REQUIRED NOW! required for international mover VOLVO FL6 CAB AND CHASSIS EXPERIENCED REMOVALS DRIVER/ Aldershot-based family business. based in West London, competitive P Reg 1997. Current M.o.T. with PORTER E-mail: [email protected] or salary and great career prospects 5 demount ground loading bodies in Banbury Area. telephone David 01252 328841. e-mail [email protected]. need of attention, £9,000. Call Jack 07508 152552. Call 01255 220095/0797 1864585 EXPERIENCED HGV/7.5 DRIVER 3 INTERESTED IN SELLING? 380FT WOODEN STORAGE required full-time for CONTAINERS FOR SALE WOULD YOU LIKE TO Removal & Storage Companies in Central & Greater London. Kent-based company. £60 plus VAT each. Internal Height MOVE TO DORSET? Contact [email protected], 7-5 ton and Class 2 drivers wanted. Cash available for instant decision. 8ft / Width 6ft / Depth 7ft 10 inch. 01732 359043. Phone Sandy’s Removals Call in full confidence 07971 577 997. Buyer collects and dismantles if Gillingham 01747 822077 required ARCHIVE STORAGE KITS FOR SALE 3.5T DRIVERS & PORTERS REQUIRED Tel: 01327 704021/e-mail: joanne. REMOVAL PORTER REQUIRED Approx 50 available to collect Sheerness Kent. Family run company. [email protected] for Merseyside-based removal firm, from Essex, £40 each. Smart, good communicator, team 01621 868882 contact Mark Brook on 07976 811 635 player and can work under pressure. 7.5 TON TRUCK Taxitruck Removals Ltd. e-mail [email protected] tie rails, ramps, MOT till 11/18, semi REMOVAL DRIVER WANTED or phone 01795 485463 auto, 2014, very clean, 26ft long, Tooting London, immediate start , LOOKING TO SELL YOUR REMOVALS AND STORAGE BUSINESS? side doors carry 3 containers. £18k to £23k. Ois Removals Ltd. VEHICLE FOR SALE Contact Oisin 020 89449713 West Midlands or surrounding area. Sale £25,000 ono. Contact Andrew Hordern DAF XF410 4x2 Tractor Unit, Super Tel 07714 004103 for more details. Removals: 07545 046533 Space Cab, MOT Jan 2018, 61 Reg, FOR SALE: 228,000kms,£18,000 + VAT ono. Heavy duty stair-crawler sack trolley, 10 X LARGE PLASTIC STACKABLE PC Ingersoll security padlock, PANTECHNICON 1999 DAF, E-mail: [email protected] CRATES FOR SALE £40, transit blankets. Southwest London. VANPLAN SIX-CONTAINER Contact Barrie 07720 802 354, 1 years’ MOT, LEZ compliant, Tel: Rick 07831 152026 MERC ATEGO [email protected]. £8,500 + VAT ono. 5 pallet removals truck, 2000 plate, Contact Bob at Britannia Neeves: HGV DRIVER WANTED. any trial welcome, £6,500 o.n.o. 01362 820020 or 07810 540405 OPERATIONS MANAGER Experience essential. Local and long Tel Neil: 07932 589428. Required for removals & storage distance work. Family run firm in EXPERIENCED WAREHOUSE company in Staffordshire. Romford, Essex. SUPERVISOR 7.5T RENAULT MIDLUM Tel: 01708 722277 Preferably have Class 2, CPC working within a team of 6, long MOT, LEC compliant. 08 reg, and own transport. required for well-established ready for work. £4,950 o.n.o. Tel: 01889 272600 LOOKING TO RETIRE - SELL? family run removals and storage Phone Dave: 07831 236278. Removals & Storage companies company in HP5 Postcode. wanted Hampshire, Dorset, West Please email EXPERIENCED CLASS 2 DRIVERS Sussex. Discretion assured. EXPERIENCED HGV/7.5T [email protected]. DRIVERS & PORTERS REQUIRED & PORTERS WANTED Call: Gavin 07779 007913 for Staffordshire removals company. In Luton area. OFFICE-BASED EXPERIENCED Call Emma on 01582 572967 Must be customer focussed and have STORAGE SITES WANTED P/TIME TELE SALES Anywhere south of Kings Lynn and or e-mail CV to emma@ driving licence. required for well-established Tel: 01889 272600 East of Northampton, with minimum removals and storage company in stephensremovals.com. 1 acre of freehold land. HP5 area to chase up quotes. Contact [email protected]. Please email EXPERIENCED REMOVALS 3.5 TON 2003 MERCEDES ATEGO [email protected]. LUTON DRIVER REQUIRED 13,500 tonne, 4 pallet doors, LOOKING TO BUY REMOVAL 25 years & over/5 years’ driving £5,000 + VAT, good condition STORAGE DEPOT SALE DUE TO SEMI-RETIREMENT experience/no points. Call 07786 326580. within 50 miles south of Manchester. Containers (250 cu ft), Fork Lift, Blandford 01258 858564. Contact [email protected] Atego 12-ton truck. IVECO CURSOR 18000 TONNE 0034 619 247 823 Tel: 07702 382439 7.5 TONNE DRIVER/REMOVALS 5 pallet doors, double bunk, cruise

3 control, sunroof, electric windows, WANTED: 250FT USED WOODEN 2005 ATEGO, 12-TONS GVW PORTER WAREHOUSE CONTAINERS, 3 Container + Space, Tail Lift, Full-time or part-time. MOT May 2019. Very tidy van, Devon and Cornwall area. Double Sleeper. Immaculate. £12,750: Family run business in BH25 area. £12,000 + VAT Call Peter on 07790 498507 [email protected]. Call 01425 612364 9am-4pm. Call 07786 326580.

50 The Mover ● June 2018 ● www.themover.co.uk AND FINALLY ...

Tony Allen: And finally … Such a heated subject!

’ve never quite understood how global back to climate change and so our vicious warming is often blamed for causing circle is complete. I colder weather, it sounds like an I should add that whilst it is invigorating oxymoron to me – and no, an oxymoron to go out on an organised plastic hunt, is not a word to describe a foolish bovine this is really not the definitive answer creature! because what we are actually doing is Apart from an iceberg bigger than the solving a litter problem. It doesn’t address United Kingdom or somewhere or other the real problem, which is increasing breaking away from Antarctica, I haven’t pollution of our planet - the land and heard very much about global warming especially the sea - with non-biodegradable of late. It appears that discussion of this plastic. Somehow we have to ween phenomenon has been currently ourselves off this pervasive substance. superseded by a (justifiable) preoccupation We can all try to do our bit, but it’s not with our being knee-deep in plastic. In going to be easy. However much we fact I’ve only just got back from joining might think that the way to solve this the ‘Great Plastic Pick Up’, and must confess that I wasn’t very successful. I But the weather, that’s another even resorted to following a lady who was drinking from a bottle of water in the matter. What we are doing to our hope that this would be discarded - but it climate is fundamentally irreversible wasn’t. I should add that the irony of this situation did not escape me, as before we and quite simply a manifestation began we were given a black PLASTIC of our ever increasing population. bag to collect our rubbish in. Now please don’t think that I’m being cynical here, because I genuinely do through well-meaning philanthropy, when believe that both of these situations are the chips are down, what we really need of legitimate concern. I recently wrote an is a good old dose of entrepreneurialism. article about a friend of mine who lived Plastic was originally discovered by beside a busy main road and had a major accident, but it was then exploited for problem with discarded rubbish, but this financial gain – nothing wrong with that was mainly paper and cardboard not for it’s what makes the world go round; plastic, so are people being more selective which thankfully it’s still doing. This same with their detritus? swashbuckling process will, I predict, I make no apologies for coming back to finally produce a disposable plastic that this subject, but I’ll give you an example is economically viable. We shall see. of what I mean. When my daughter was But the weather, that’s another matter. very young I remember her throwing an What we are doing to our climate is apple core out of the window of our fundamentally irreversible and quite moving car and me then telling her that simply a manifestation of our ever this was not acceptable. She replied that increasing population. Yes of course, it was perfectly OK because an apple core through innovation, we are able to feed is biodegradable. I responded that if she the world population probably better than ever did it again we would be finding out ever before. But there is a price to pay, whether or not she was biodegradable. because our planet’s natural resources See what I mean? There is a danger here are finite, we can’t actually make any of creating a selective view towards litter. more. In very simple terms, more and Replace plastic with cardboard? Well, more of these natural resources are being then of course it’s fine to dispose of it used up in producing more homo sapiens. irresponsibly. Which, inexorably, means less trees, less In theory the plastic problem is easier water, less other species, in fact less to deal with than global warming or, as I almost everything – apart from, that is, prefer to call it, climate change. Simply more climate change and more plastic. stop using so much; substitute with more So unless anything radical happens, environmentally friendly materials; make I’m afraid we just have to simply accept a concerted effort to collect and dispose that our weather will become increasingly of all of the jettisoned plastic. Ouch! How more unpredictable. But let’s not complain, do we dispose of it? Of course, hardly because if it didn’t change so much, most any of it is recyclable so we can bury it or of us Brits would have no idea how to start we can burn it, but then this brings us a conversation!

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