JAPAN CULTURAL TIPS / IMMIGRATION TRENDS / MARKET SUMMARY: MILWAUKEE / DESTINATION PROFILE: STOCKHOLM Magazine of Worldwide ERC® August 2019 SmartSmart ContractsContracts What Could They Do for You? THE NEXT GENERATION OF MOBILITY LEADERS SOCIAL MEDIA & MOBILITY 6 MUST-KNOWS LUMP-SUM VS. MANAGED-CARE PROGRAMS THINK OUTSIDE THE VAN. We’ve reached the point where it’s hard to remember what life was like before Global Positioning System technology. Where we used to rely heavily on printed maps to find our way around, now they’re mostly used as classroom decorations, collector’s items and museum artifacts. Sure, you can still find your way with one, but why would you when it’s more simple to use GPS? When it comes to corporate moving, think outside the van and look to ArcBest ®. It’s the easier, more efficient way to move. We serve as a GPS for our customers — a guide from start to finish. Your employees get fast transit times, customized moving options, reliable transportation, and a single point of coordination — all to help them get started quicker. Leave the navigating to ArcBest. We’ll help plot the course. 888-294-7689 arcb.com/CorpMoving THINK OUTSIDE THE VAN. We’ve reached the point where it’s hard to remember what life was like before Global Positioning System technology. Where we used to rely heavily on printed maps to find our way around, now they’re mostly used as classroom decorations, collector’s items and museum artifacts. Sure, you can still find your way with one, but why would you when it’s more simple to use GPS? When it comes to corporate moving, think outside the van and look to ArcBest ®. It’s the easier, more efficient way to move. We serve as a GPS for our customers — a guide from start to finish. Your employees get fast transit times, customized moving options, reliable transportation, and a single point of coordination — all to help them get started quicker. scan to Leave the navigating to ArcBest. We’ll help plot the course. Need a team of independent global household learn more about Aires goods experts? Aires Move Management has all the Move Management ingredients you need – a dedicated group focused solely on delivering individual moving and storage solutions. We manage the logistics so each move can be the 888-294-7689 best move. Piece of cake! ® arcb.com/CorpMoving ®2019 American International Relocation Solutions, LLC Contents FEATURES PG 40 LUMP IT OR LEAVE IT PG 54 6 THINGS YOU NEED TO KNOW ABOUT By Kristin White SOCIAL MEDIA AND MOBILITY Evaluating lump-sum and managed- By Geoff Williams care relocation assistance programs. Hint: “Everybody else does it” is not a good enough reason to be involved. PG 46 THE NEXT GENERATION OF MOBILITY LEADERS PG 60 DESTINATION PROFILE: STOCKHOLM By Morgan E. Wiedmann By M. Diane McCormick Read what they have to say about Innovation, research, and investment in priorities and experiences working in the “capital of Scandinavia.” the industry. PG 68 MARKETPLACE: NAVIGATING THE PG 52 MOBILITY MATTERS NOISE: GOING GLOBAL By Jon Ferguson By Brian David Johnson and Ashley Roy The many approaches to and attitudes toward performance evaluations. COVER STORY PG 34 SMART CONTRACTS By M. Diane McCormick They’re a new chip off the old blockchain. But what do they do exactly, and what could they do for you? 2 Mobility | August 2019 Tech-led Solutions A Commitment to Diversity Attorney Access Top Tier Knowledge & Expertise Client-focused Approach To Service EXCELLENCE Let us help your organization reach its global potential. Today’s unpredictable immigration climate requires flexibility, experience, and a commitment to putting you first. Wherever your business takes you – in the U.S. or around the world – your Foster team reaches to deliver full immigration support. Visit us at fosterglobal.com to learn more. Contents COLUMNS Worldwide ERC® Karen Cygal PG 8 PERCEPTIONS Vice President, Product Development The Audacity of Capacity Chris Wilson, SGMS-T Vice President, Research & Education PG 26 GOVERNMENT AFFAIRS What Happens If I Rent Out My Old Home Instead Kristin White Senior Manager, Content of Selling It? EDITORIAL/DESIGN/MEDIA SALES PG 28 MARKET SUMMARY: MILWAUKEE The YGS Group Amy Norcross, Managing Editor By Tonya Krebs, CRP Steve Kennedy, Senior Editor Beth Hughes, Copy Editor PG 30 PATHWAYS: MY PERSONAL JOURNEY IN THE Charity Fox, Account Manager TALENT MOBILITY INDUSTRY Melissa Wiedemann, Photo Editor Aakanksha Bhargava, GMS Serena L. Spiezio, Creative Director Megan Meckley Hacker, Art Director Jack Davidson, EVP DEPARTMENTS Zack Buchanan, National Sales Manager [email protected] +1 717 430 2291 PG 6 CALENDAR OF EVENTS Heather Macaluso, Account Executive [email protected] PG 10 TIPS & TRENDS +1 717 430 2224 U.S. Immigration Trends 2019: Key Takeaways PRINTING By Stephanie Lewin, GMS The YGS Group York, PA PG 13 AROUND THE WORLDWIDE ERC® In Case You Missed It (ICYMI) ABOUT WORLDWIDE ERC® Worldwide ERC® Front Page Worldwide ERC® is the workforce mobility association for professionals who oversee, manage, or support U.S. Executive Spotlight domestic and international employee transfers. The Collective Wisdom organization was founded in 1964 to help members YP40 overcome the challenges of workforce mobility. OUR PURPOSE PG 32 THE NUMBERS We empower mobile people through meaningful connections, unbiased information, inspired ideas, and solutions. 52nd Annual Atlas Corporate Relocation Survey PG 75 ADVERTISERS’ INDEX PG 76 INDUSTRY INSIGHTS Cultural Tips for Companies and Individuals Entering Japan By Katheryn Gronauer worldwideerc.org | Mobility 5 MOBILITY Vol. 40 No. 8 • August 2019 EXECUTIVE COMMITTEE Chairman of the Board Calendar of Events SCRP, SGMS-T Sue Carey, Baird & Warner, Chicago, Illinois, USA SEPTEMBER 2019 Chair-Elect Tokyo Summit 2019 Edward Hannibal, GMS 5 September Deloitte Tax LLP, Chicago, Illinois, USA Tokyo Vice Chair – Finance worldwideerc.org/events-conferences Robert Brezosky The Walt Disney Company, Burbank, California, USA OCTOBER 2019 Vice Chair – Talent Community Andrew P. Walker, GMS-T Global Workforce Symposium 2019 EY, New York, New York, USA 16–18 October Boston President and Chief Executive Officer Peggy Smith, SCRP, SGMS-T worldwideerc.org/events-conferences Worldwide ERC®, Arlington, Virginia, USA Mexico City Summit 2019 BOARD OF DIRECTORS Merritt Q. Anderson 23 October San Francisco, California, USA Mexico City Erik Eccles worldwideerc.org/events-conferences Urbandoor, San Francisco, California, USA Kerwin Guillermo NOVEMBER 2019 Hewlett Packard Enterprise, Singapore India Mobility Global Summit 2019 Heather Henry 13 November Netflix Inc., Los Gatos, California, USA Bengaluru, India Gustavo Higuera, CRP, GMS-T worldwideerc.org/events-conferences Weichert Workforce Mobility Inc., Miami, Florida, USA Sigrid Nauwelaerts São Paulo Summit 2019 Johnson & Johnson, Beerse, Belgium 26 November Shelby Wolpa São Paulo InVision, Austin, Texas, USA worldwideerc.org/events-conferences EX-OFFICIO DIRECTORS Chairman, Foundation for Workforce Mobility Robert L. Giese, SCRP, GMS MAY 2020 Sterling Lexicon, Jacksonville, Florida, USA Americas Mobility Conference 2020 PAST CHAIRMAN 12–15 May Robert J. Horsley Houston Fragomen Worldwide, Santa Clara, California, USA worldwideerc.org/events-conferences Mobility (ISSN 0195-8194) is published monthly by OCTOBER 2020 Worldwide ERC®, 4401 Wilson Boulevard, Suite 510, Global Workforce Symposium 2020 Arlington, VA 22203-4195, +1 703 842 3400. Mobility 28–30 October examines key issues affecting the global mobility workforce for the benefit of employers and firms or individuals Washington, D.C. providing specific services to relocated employees and worldwideerc.org/events-conferences their families. The opinions expressed in Mobility are those of the authors and do not necessarily reflect the opinions of Worldwide ERC®. Mobility is printed in the United States MAY 2021 of America. Periodical postage paid at Arlington, VA, and ® Americas Mobility Conference 2021 additional mailing offices. Worldwide ERC members receive one annual subscription with their membership 24–26 May dues. Subscriptions are available to both members and San Francisco nonmembers at $48 each per year. Copyright ©2019 by worldwideerc.org/events-conferences Worldwide ERC®. All rights reserved. Neither all nor part of the contents published herein may be reproduced in any form without written permission from Worldwide ERC®. READ ALL ABOUT IT! About what? That’s our question for you! Send your suggestions for topics you’d like to read about in Mobility to [email protected]. POSTMASTER: Send address changes to Mobility, Worldwide ERC®, 4401 Wilson Boulevard, Suite 510, Arlington, VA 22203-4195. 6 Mobility | August 2019 2019 U.S. NEWS – BEST LAWYERS® “LAW FIRM OF THE YEAR” IN IMMIGRATION LAW IN AMERICA BALGLOBAL.COM Berry Appleman & Leiden LLP 2400 N. Glenville Drive, Building A Richardson, TX 75082 Copyright © 2019 Berry Appleman & Leiden LLP PERCEPTIONS The Audacity of Capacity here are many factors that have disrupted entire industries in the last decade, but one of the most significant ones is rooted in this concept: Leveraging seasonal and/or flexible capacity is a game changer. We’ve seen this in such industries as household goods moving, short-term housing and accommodations, cars for hire, airlines, real estate, and others—name an industry, and it’s probably happening there! Traditional providers struggle with learning how to compete against alter- native choices in their same market; to bring some flexibility to pricing and distribution strategies that helps them weather the ups and downs of supply and demand. An unfortunate miscalculation Tcan impact an entire year’s outcome. Traditionally, there’s been a fine line to walk between main- taining the capacity to serve and navigating seasonality or timing that can bring severe spikes. There are a few observations we’ve made that might make getting ahead of such disruption a little easier: Industry disruptions are multiple, and faster than ever. Today’s industries face more than one disruption—in fact, some of the new disrupters are impacting the older ones.