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International Assignments New Business Models Right NONTRADITIONAL ONBOARDING / DIGITAL NOMADS / MARKET SUMMARY: CHARLOTTE, NORTH CAROLINA / DESTINATION PROFILE: ISTANBUL Magazine of Worldwide ERC® October 2020 ARE YOU WINNING THE RACE, KEEPING PACE, OR AheadAhead GETTING LEFT BEHIND? HOW TO EMBRACE NEW BUSINESS MODELS INTERNATIONAL ASSIGNMENTS IN THE AGE OF REMOTE WORK KEY DATA FOR THE RIGHT MOVES STEWART REFRAMED DON’T Things at Stewart are changing. Improving. We’re advancing every day – financial strength, customer experience, shared expertise. We’re structuring new methods of supporting our customers and partners, ones that create winning relationships TAKE and greater success for all of us. We’re pushing ourselves to rethink the way we do business so we can better help you grow yours. This is the new Stewart. Doing more so we can continue to succeed together. Redefined and moving ahead. OUR See what our changes mean for you. Visit stewart.com/mobility920. WORD FOR IT. John has been outstanding throughout in all interactions. He is professional, thorough, responsive, and dedicated to understanding and solving #AiresWordsToMoveYou2020 problems. I have relocated 20+ times in my life, and he’s been the best relocation coordinator I have ever worked with! –Jill U.S. to India scan to learn more about Aires 2020 ® While the quotes are real, some names and identifying details have ®2020 American International Relocation Solutions, LLC © 2020 Stewart. All rights reserved. been changed to protect the privacy of Aires and our clients. DON’T TAKE OUR WORD FOR IT. John has been outstanding throughout in all interactions. He is professional, thorough, responsive, and dedicated to understanding and solving #AiresWordsToMoveYou2020 problems. I have relocated 20+ times in my life, and he’s been the best relocation coordinator I have ever worked with! –Jill U.S. to India scan to learn more about Aires 2020 ® While the quotes are real, some names and identifying details have ®2020 American International Relocation Solutions, LLC been changed to protect the privacy of Aires and our clients. Contents FEATURES PG 38 THE BEST THING SINCE SLICED BREAD PG 46 MOBILITY MATTERS By Eric House By Jon Ferguson What mobility needs to know about Onboarding that goes way embracing disruptive new business beyond showing new hires models. to their desk and computer. PG 42 OVERCOMING THE REMOTE PG 48 ABOVE STANDARD WORK CHALLENGE By Heather Larson By Geoff Williams As the world continues to undergo At a time when more of us are rapid change, the Workforce Mobility working from home, international Benchmarking Database is arming industry assignments are still occurring— professionals with key data to make the with just a few differences. right moves. PG 52 DESTINATION PROFILE: ISTANBUL By Ebru Demirel A city that continues to surprise and fascinate. COVER STORY PG 32 DISRUPTION AHEAD By M. Diane McCormick Are you winning the race, keeping pace, or getting left behind? 2 Mobility | October 2020 A WORLD OF DIFFERENCE IN IMMIGRATION At Fragomen, we don’t just facilitate immigration—we create opportunities. From individuals and small local businesses to the world’s largest companies, we support all of your immigration needs, all over the world. We are internationally local—with offi ces in the heart of each region and services stretching around the world. No matter where you’ve come from, or where you’re going next, Fragomen is here to propel you forward. www.fragomen.com The relocation industry’s most trusted partner PEACE OF MIND NO MARK-UPS NO REBATES NO KICKBACKS EXIT NOW Follow the signs to HomeServices Relocation y Lowest cost overall y True transparency y Best service scores in the industry Learn more at homeservicesrelocation.com/truepartner TruePartner Contents COLUMNS Worldwide ERC® Karen Cygal PG 8 PERCEPTIONS Senior Vice President, Product Development Leading the Race Eric House Writer-Editor PG 26 PUBLIC POLICY Anticipating the Impact of EDITORIAL/DESIGN/MEDIA SALES U.S. Elections on Mobility Policy The YGS Group Craig Lauer, Content & Copy Director Ashley Reid, Senior Managing Editor PG 28 MARKET SUMMARY: Danielle Wong Moores, Senior Editor CHARLOTTE, NORTH CAROLINA Steve Kennedy, Copy Editor Charity Fox, Account Manager By Catharine Pappas Melissa Wiedemann, Photo Editor Serena L. Spiezio, Vice President Megan M. Hacker, Art Director DEPARTMENTS Zack Buchanan, National Sales Manager PG 6 CALENDAR OF EVENTS [email protected] +1 717 430 2291 Heather Macaluso, Account Executive PG 10 TIPS & TRENDS [email protected] How to Spot a Disruptor +1 717 430 2224 By Eric House PRINTING The YGS Group ® York, PA PG 15 AROUND THE WORLDWIDE ERC In Case You Missed It (ICYMI) Worldwide ERC® Front Page ® ABOUT WORLDWIDE ERC Executive Spotlight Worldwide ERC® is the workforce mobility association for professionals who oversee, manage, or support U.S. Collective Wisdom domestic and international employee transfers. The YP40 organization was founded in 1964 to help members overcome the challenges of workforce mobility. PG 30 THE NUMBERS OUR PURPOSE We empower mobile people through meaningful connections, WalletHub’s Coronavirus and unbiased information, inspired ideas, and solutions. Working From Home Survey PG 59 ADVERTISERS’ INDEX PG 64 INDUSTRY INSIGHTS Top Destinations for Digital Nomads During and After COVID-19 By Francis Chantree worldwideerc.org | Mobility 5 MOBILITY Vol. 41 No. 10 • October 2020 Calendar of Events EXECUTIVE COMMITTEE Chairman of the Board Edward Hannibal, GMS OCTOBER 2020 Deloitte Tax LLP, Chicago, Illinois, USA Immigration Budgeting in Today’s Environment Chair-Elect 6 October Kerwin Guillermo Hewlett Packard Enterprise, Singapore Webinar sponsored by Berry Appleman & Leiden LLP worldwideerc.org/events-webinars Vice Chair – Finance Andrew P. Walker, GMS-T Global Workforce Symposium 2020 EY, New York, New York, USA 28 October–20 November Vice Chair – Talent Community Global Online Event Sigrid Nauwelaerts worldwideerc.org/events-conferences Johnson & Johnson, Beerse, Belgium President and Chief Executive Officer Lynn Shotwell, GMS DECEMBER 2020 Worldwide ERC®, Arlington, Virginia, USA Planning for End-of-Year Travel and Expiration of Travel Bans BOARD OF DIRECTORS Merritt Q. Anderson 3 December San Jose, California, USA Webinar sponsored by Berry Appleman & Leiden LLP worldwideerc.org/events-webinars Erik Eccles Airbnb, San Francisco, California, USA Horst A. Gallo MAY 2021 IBM, Armonk, New York, USA Advance 2021 Binwa Sethi 24–26 May Threefold Leadership LLC, New York, New York, USA San Francisco Shelby Wolpa worldwideerc.org/events-conferences InVision, Austin, Texas, USA Hubert Zydorek OCTOBER 2021 The University of Texas at Dallas (Naveen Jindal Global Workforce Symposium 2021 School of Management), Richardson, Texas, USA 20–22 October EX-OFFICIO DIRECTORS Chicago Immediate Past Chairman worldwideerc.org/events-conferences Sue Carey, SCRP, SGMS-T Baird & Warner, Chicago, Illinois, USA Chairman, Foundation for Workforce Mobility Anne Bartoloni, SCRP Excelsior, Minneapolis, Minnesota, USA Mobility (ISSN 0195-8194) is published monthly by Worldwide ERC®, 4401 Wilson Boulevard, Suite 510, Arlington, VA 22203-4195, +1 703 842 3400. Mobility examines key issues affecting the global mobility workforce for the benefit of employers and firms or individuals providing specific services to relocated employees and their families. The opinions expressed in Mobility are those of the authors and do not necessarily reflect the opinions of Worldwide ERC®. Mobility is printed in the United States of America. Periodical postage paid at Arlington, VA, and additional mailing offices. Worldwide ERC® members receive one annual subscription with their membership dues. Subscriptions are available to both members and nonmembers at $48 each per year. Copyright ©2020 by Worldwide ERC®. All rights reserved. Neither all nor part of the contents published herein may be reproduced in any READ ALL ABOUT IT! form without written permission from Worldwide ERC®. About what? That’s our question for you! Send your suggestions for topics you’d like to read about in Mobility to [email protected]. POSTMASTER: Send address changes to Mobility, Worldwide ERC®, 4401 Wilson Boulevard, Suite 510, Arlington, VA 22203-4195. 6 Mobility | October 2020 Where do we go from here? The coronavirus pandemic that has touched every aspect of our personal and professional lives is sure to have lasting effects on mobility, too. Companies will be operating in newly challenging economic times, employees might view the prospect of relocation differently, and many barriers to the flow of talent could remain indefinitely. All of this will cause many companies to rethink their relocation programs for the ‘20s. When you’re ready, TRC is here to help. Our employee-ownership culture embraces change and fosters creative thinking. We’d like to help you optimize your program for the ‘20s and beyond. TRC is one of Inc. Magazine’s 2020 Best Workplaces! Learn more about TRC at trcglobalmobility.com PERCEPTIONS Leading the Race n certain types of racing, there’s a phenomenon known as drafting, in which racers follow one another in a close line, reducing drag. In other words, they’re able to move faster and build momentum off one another. A virus and a race may not appear to have anything in common at first glance, but in much the same way, COVID-19 has led the way to help speed disruption in the global mobility industry. Tools to allow virtual home tours, electronic signatures on mortgage documents, and remote work were available before—but were not the norm. And, while many companies in our industryI have been hard-hit, others are bouncing back as people seek bigger homes and more rural locations, and as essential workers continue to relocate. “This pan- demic isn’t going to last forever,” says Stephen C. McGarry, SCRP, director of global mobility at WPP (“Overcoming the Remote Work Challenge,” page 42). “The moving industry will come back. People will move globally again. It’s just a matter of time. It’s just time. That’s all it is.” One thing is certain—when mobility comes back, it will look different than before.
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