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Our Journey Made This Possible RETIREMENT WORLDWIDE / 2018 ARTICLE INDEX / MARKET: LOUISVILLE, KENTUCKY / DESTINATION: FRANKFURT, GERMANY Magazine of Worldwide ERC® January 2019 WORLDWIDE ERC ® BOARD CHAIRMAN SUE CAREY, SCRP, SGMS-T: OUR JOURNEY MADE THIS POSSIBLE THE HYBRID MODEL IS IT REALLY A THING? IS THIS THE END OF THE LONG-TERM ASSIGNMENT? PREVENTING FIRST-YEAR FLIGHT RISK WE PROVIDE SEAMLESS EXPERIENCES THAT MOVE PEOPLE. Stewart Title provides companies in the relocation industry with title, acquisition and closing related services throughout the U.S. and Canada through a single point of contact. At Stewart, we simplify the process and ensure that you and your transferees receive exceptional service on every transaction. For customized solutions, visit stewart.com/mobility191 STEWART TITLE RELOCATION SERVICES © 2018 Stewart. All rights reserved. | 297202725 SECURITY scan to learn more Did you know there is a hack every 39 seconds and that the estimated cost of a breach is $15 million? Aires will keep watch so you don’t have to. ®2019 American International Relocation Solutions, LLC Contents FEATURES PG 40 RELOCATION: THE FIRST-YEAR PG 50 IS THIS THE END OF THE LONG-TERM FLIGHT RISK ASSIGNMENT? By Sarah Pynes Guyuron Rebecca Darling A combination of company support Why permanent transfers are and can-do spirit can help any increasing, when to use them, whether transferee to acclimate and stay in they are cost-effective, and what the their new job. challenges are. PG 44 IS THE HYBRID MODEL REALLY PG 56 2018 MOBILITY TOPICAL INDEX A THING? A handy reference to the articles and By Shawn Sweeney, CRP, GMS columns that have appeared in Mobility Many companies are moving toward a in the past year. “hybrid” relocation model that allows them to outsource their program but PG 62 DESTINATION PROFILE: maintain control over the providers FRANKFURT, GERMANY utilized. Here’s the why and how. By M. Diane McCormick Beneath the “Main-hattan” skyline PG 48 MOBILITY MATTERS lies the emerging financial capital By Jon Ferguson of Europe. How different cultures view and provide for retirement. COVER STORY PG 36 OUR JOURNEY MADE THIS POSSIBLE Worldwide ERC® Board Chairman Sue Carey, SCRP, SGMS-T, talks about disruption, today’s business environment, personal attention, and more. 2 Mobility | January 2019 Tech-led Solutions A Commitment to Diversity Attorney Access Top Tier Knowledge & Expertise Client-focused Approach To Service EXCELLENCE Let us help your organization reach its global potential. Today’s unpredictable immigration climate requires flexibility, experience, and a commitment to putting you first. Wherever your business takes you – in the U.S. or around the world – your Foster team reaches to deliver full immigration support. Visit us at fosterglobal.com to learn more. Contents COLUMNS PG 8 PERCEPTIONS It’s About You EDITORIAL/DESIGN/MEDIA SALES PG 26 GOVERNMENT AFFAIRS The YGS Group Government Affairs Forums Keep Getting Better Amy Norcross, Managing Editor Steve Kennedy, Senior Editor Beth Hughes, Copy Editor PG 29 MARKET SUMMARY: LOUISVILLE, KENTUCKY Tina Enck, Account Director By Linda S. English Melissa Wiedemann, Photo Editor Serena L. Spiezio, Creative Director PG 32 PATHWAYS: HOW I FELL INTO MOBILITY Megan Meckley Hacker, Art Director Jamie Maslar, CRP, GMS, Corporate Housing Jack Davidson, EVP Associates Zack Buchanan, National Sales Manager [email protected] +1 717 430 2291 Heather Macaluso, Account Executive DEPARTMENTS [email protected] +1 717 430 2224 PG 6 CALENDAR OF EVENTS PRINTING The YGS Group PG 10 TIPS & TRENDS York, PA Financial Terms That Leave Americans Most Baffled By Joseph Scott ABOUT WORLDWIDE ERC® Worldwide ERC® is the workforce mobility association PG 11 AROUND THE WORLDWIDE ERC® for professionals who oversee, manage, or support U.S. domestic and international employee transfers. The In Case You Missed It (ICYMI) organization was founded in 1964 to help members Worldwide ERC® Front Page overcome the challenges of workforce mobility. Executive Spotlight OUR PURPOSE Collective Wisdom We empower mobile people through meaningful connections, YP40 unbiased information, inspired ideas, and solutions. PG 34 THE NUMBERS AIRINC Lump Sum Pulse Survey PG 71 ADVERTISERS’ INDEX PG 72 INDUSTRY INSIGHTS Six Practical German Business Phrases By Megan Polom worldwideerc.org | Mobility 5 MOBILITY Vol. 40 No. 1 • January 2019 EXECUTIVE COMMITTEE Calendar of Events Chairman of the Board Sue Carey, SCRP, SGMS-T Baird & Warner, Chicago, Illinois, USA JANUARY 2019 Chair-Elect Edward Hannibal, GMS Hong Kong Summit 2019 Deloitte Tax LLP, Chicago, Illinois, USA 17 January Hong Kong Vice Chair – Finance Robert Brezosky worldwideerc.org/events-conferences The Walt Disney Company, Burbank, California, USA Vice Chair – Talent Community Managing Globalization and Deglobalization: Working in Andrew P. Walker, GMS-T the Post-Global World EY, New York, New York, USA 22 January President and Chief Executive Officer Free webinar, sponsored by TRC Mobility Peggy Smith, SCRP, SGMS-T worldwideerc.org/events-webinars Worldwide ERC®, Arlington, Virginia, USA BOARD OF DIRECTORS Merritt Q. Anderson FEBRUARY 2019 GitHub Inc., San Francisco, California, USA Frankfurt Mobility Summit 2019 Erik Eccles 7 February Urbandoor, San Francisco, California, USA Frankfurt, Germany Kerwin Guillermo worldwideerc.org/events-conferences Hewlett Packard Enterprise, Singapore Heather Henry MAY 2019 Netflix Inc., Los Gatos, California, USA Americas Mobility Conference 2019 Gustavo Higuera, CRP, GMS-T 8–10 May Weichert Workforce Mobility Inc., Miami, Florida, USA Atlanta Sigrid Nauwelaerts worldwideerc.org/events-conferences Johnson & Johnson, Beerse, Belgium Shelby Wolpa Certified Relocation Professional (CRP) ® Examination InVision, Austin, Texas, USA 8–24 May Designated testing centers EX-OFFICIO DIRECTORS Chairman, Foundation for Workforce Mobility worldwideerc.org/events-training Robert L. Giese, SCRP, GMS Graebel Relocation Services Worldwide, Aurora, Colorado, USA Past Chairman Robert J. Horsley Fragomen Worldwide, Santa Clara, California, USA CORRECTION Mobility (ISSN 0195-8194) is published monthly by ® It has come to the attention of Worldwide ERC® that some contact Worldwide ERC , 4401 Wilson Boulevard, Suite 510, Arlington, VA 22203-4195, +1 703 842 3400. Mobility information related to Quicken Loans representative Tom Dempsey examines key issues affecting the global mobility workforce appeared incorrectly in the printed version of the 2018 Annual for the benefit of employers and firms or individuals Marketplace. The correct information is as follows: providing specific services to relocated employees and their families. The opinions expressed in Mobility are those of the authors and do not necessarily reflect the opinions QUICKEN LOANS of Worldwide ERC®. Mobility is printed in the United States Tom Dempsey, SCRP, SGMS-T of America. Periodical postage paid at Arlington, VA, and additional mailing offices. Worldwide ERC® members Vice President of Business Development receive one annual subscription with their membership 1050 Woodward Ave. dues. Subscriptions are available to both members and Detroit, MI 48226 nonmembers at $48 each per year. Copyright ©2019 by Worldwide ERC®. All rights reserved. Neither all nor part of +1 888 859 1231 the contents published herein may be reproduced in any [email protected] form without written permission from Worldwide ERC®. www.relocation.quickenloans.com Mortgage / Financial Services POSTMASTER: Send address changes to Mobility, Worldwide ERC®, 4401 Wilson Boulevard, Suite 510, Arlington, VA 22203-4195. 6 Mobility | January 2019 FULL PAGE BLEED AD Reaching new heights in corporate moving. The largest fleet. The biggest coast-to-coast network. The first choice among corporate relocation professionals. To learn more, call United at 800-283-5717 or go to unitedvanlines.com/Mobility United. America’s leader in corporate moving. United Van Lines, LLC/U.S. DOT No 077949 PERCEPTIONS It’s About You sn’t it great when your car asks if you need the closest gas station when you’re low on fuel? Or when you get an email telling you you’re almost out of contact lenses, and you can just click to order more? Those are small conveniences we hardly notice, but they are examples of companies making things easier for their customers—creating a future in which the customer is at the center. It’s about their needs, and about making sure what they want is there at the precise moment they require it. We’re on a mission that’s about you, too. Our industry isn’t just at a cross- roads.I We’re standing in the middle of a highway where technology, geopoli- tics, workforce changes, blockchain, evolving occupations, upskilling imper- atives, and a number of other influences are converging and altering business as we have known it. It can be confusing. It can be intimidating. And it can be risky to go in the wrong direction. Helping you succeed—making things easier for you—means giving you the resources, learning options, knowledge, and opportunities to work with each other, when and where you need them. So we’re putting up “road signs” to help you navigate. We’re increasing options and availability for you to learn what you need to know to navigate this new world of business. We’re expanding conversations and connections in The Community, and we’re broadening our global reach to bring more thoughts—and more thought leaders—into your circle. We can’t ping you when you’re low on fuel, but we can do something even better. We can create a future with you and for you that guides your transforma- tion to a next-level mobility professional. Because, you know—it’s about you. Cheers, PEGGY SMITH, SCRP, SGMS-T President and Chief Executive Officer Worldwide ERC® 8 Mobility | January 2019 TRC employees act like they own the place. TRC employees have always been dedicated to customer service but things are different when you own the place. That’s empowerment. Keeping a home purchase deal together from the supermarket. Tracking a relocating employee’s household goods shipment after you’ve already left for the day. Reassuring an anxious assignee and saving a global assignment.
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