www.iamovers.org VOLUME XLVI The Journal of the International Association of Movers March/April 2014 Moving with the Military We’re moving! 2013–2014 EXECUTIVE COMMITTEE TABLE OF CONTENTS PRESIDENT Terry R. Head THE PORTAL • MARCH/APRIL 2014 • Volume XLVI CHAIR Jeffrey Coleman 3 HEADLINES / Terry R. Head Coleman World Group A Big Pie and a Big Man VICE CHAIR Margaret (Peg) Wilken FEATURES Stevens Forwarders Inc. 4 PORTAL FOCUS: THE INDUSTRY’S BIGGEST CUSTOMER GOVERNING MEMBERS AT LARGE 4 The Military–Industry Partnership / Charles L. White Richard W. Curry 7 The Evolution of DoD’s Defesne Personal Property Program / Mitch Chandran Gateways International Inc. and Dr. Kent Beck Brandon Day 9 The People at SDDC Daycos 11 United States Transportation Command Tim Helenthal 14 The View from Both Sides of the Fence National Van Lines, Inc. Contributors: Connie Constable (14) • CJ Dabo (15) • Michael Richardson Capt. Matt Dolan, USN (Ret.) (16) • Gen. Craig Rasmussen (17) • Senate Forwarding Inc. Sylvia Walker (18) • Timothy Vandagriff (19) • Jim Westbrook (20) • CORE MEMBERS REPRESENTATIVE Woody Zobel (21) 22 Living the Good Life—Thanks to the U.S. DoD / Antonio Gil Jackie Agner Covenant Transport Solutions, Inc. 23 Military Oversize Cargo: Special Handling by the Pasha Group 24 The Case for Containerized Storage and Transport / Ray DaSilva CORE MEMBERS REPRESENTATIVE AT LARGE Douglas Finke 27 IAM Young Professionals (IAM-YP) Sterling International 32 Security 33 Military/Government Update IAM-YP REPRESENTATIVE 39 Air Cargo/Air Travel Brian Goldstein Phoenix Transport (Japan) 41 Business & Economic News 42 Executive Suite GENERAL COUNSEL EMERITUS Alan F. Wohlstetter 44 Portal Profile GInter: Poised for to Seize Brazil’s ‘Very Good Moment’ / Joyce Dexter CORE MEMBERS MANAGEMENT BOARD 57 Washington Update / Jim Wise, PACE, LLP Government Relations AFRICA Laura Wegener Stuttaford Van Lines Patrick Le Merrer Deminter International CENTRAL & SOUTH AMERICA & CARIBBEAN Cliff Williamson Transpack Argentina, S.R.L. Green Inks Manuela Carolina Caribbean Moving Services N.V. DEPARTMENTS EASTERN & SOUTHEASTERN ASIA Yogesh Thakker 46 Industry News 60 Advertisers Index 21st Century Relocations 55 Welcome New Members 60 Industry Calendar Patrick White 59 Portal Advertising Santa Fe Group EUROPE Marc Smet Gosselin Group NV The Portal is published bimonthly by the portal Barbara Savelli the International Association of Italian Moving Network Movers (IAM), 5904 Richmond Hwy., President & Publisher Terry R. Head MIDDLE EAST & NEAR ASIA Suite 404, Alexandria, VA 22303. General Manager/Portal Advertising Ajay Bhalla Phone: (703) 317-9950. Fax: (703) Belvian W. Carrington Sr. Leader Freight Forwarders 317-9960. E-mail: [email protected]. Director, Government & Military Relations Charles L. White Eran Drenger Website: www.IAMovers.org. Send Director, Communications & Member Engagement Ocean Company Limited subscriptions, advertising and editorial Janet Cave Seely NORTH AMERICA material, and changes of address to: DIrector, Programs Edward T. Wickman Brian Limperopulos Wickman Worldwide Services, Inc. International Association of Movers Manager, Operations (IAM), 5904 Richmond Hwy., Suite 404, Jamila Kenney Arthur Drewry Manager, Member Services Taylor International Alexandria, VA 22303. Julia O’Connor OCEANIA Manager, Website Content Marilyn Sargent Carl Weaver Aloha International Moving Services, Inc. Membership Services Coordinator Ayana Singhateh George Cooper Australian Vanlines HEADLINES A Big Pie and A Big Man s you are no doubt aware, IAM’s predecessor, the Household Goods Forwarders AAssociation of America (HHGFAA), was originally founded in 1962 by a small group of forwarders who primarily focused on, or exclusively handled, international moves for the U.S. Department of Defense (DoD) and the individual military ser- vices. Today, a large portion of IAM’s Governing Members are approved by the DoD as Transportation Service Providers (TSPs). And an even larger segment of our Core Members, both in the United States and abroad, remain involved with military moves, providing origin and destination services as well as long- and short-term storage and warehousing. During the Association’s evolution over the past couple of decades we as an orga- nization, and particularly The Portal magazine, have shied away from focusing on the military side of moving since the majority of IAM members now concentrate on com- mercial moving and relocation services as their prime sources of business. Nevertheless, it’s always good to remember your roots, so we thought the timing was right to dedicate an issue of the magazine to the topic of military moves. This also provides an excellent opportunity to profile some of the people in both government and industry who are key to the business of military relocations. TERRY R. HEAD I think even readers who aren’t involved in military will be interested to un- IAM President derstand the size and scope of the military market, which fluctuates year to year but historically accounts for approximately 500,000 annual shipments and some $2.3B (yes—that’s a B, as in billion) in annual revenue to the industry. That’s a big pie shared by a relatively small number of movers. Whether you’re currently involved with military moves or have an interest in learning more about the DoD Personal Property Program (DP3), I believe you will find this issue full of useful information. Speaking of our roots, one of the legendary military movers, Jack Kagan of Great American Forwarders Inc., recently passed away. For further insight into the role “Big Jack” played in the formation and development of HHGFAA/IAM, I encourage you to read our tribute to Mr. Kagan and, more important, the fond recollections and memories of his contemporaries, beginning on page 51. I had the honor and privilege of knowing Mr. Kagan first as a competitor in the early stages of my career and then as a very engaged and vocal member after I be- came the Association’s president. In the interest of full disclosure, I should add that Mr. Kagan didn’t make my job very easy when I first accepted the leadership position; however, in retrospect I now see his interaction with me as a very good thing. He made me be a better representative for our members. The Association, the industry and even the world need more people like Mr. Kagan who aren’t shy about speaking their minds and telling you where they stand—or in Jack’s case, where you should stand. Jack Kagan and I came to share a mutual respect and he would occasionally drop by the IAM office for lunch or just to catch up on what was going on in the industry and ask what the Association was going to do about it. We who knew Mr. Kagan will miss him, but his legacy will continue for a long time to come. PORTAL FOCUS: THE INDUSTRY’S BIGGEST CUSTOMER Learning the players involved in the business of moving military service The Hierarchy and Jargon of members, civilian personnel, and their families is no easy task— especially when a common language is hard to find. In an attempt to fight Department of The Military–Industry Partnership U.S. Transportation through the jargon-laced official descriptions and the maze of acronyms, Homeland Security Command (USTRANSCOM) IAM’s Personal Property Moving Partners IAM has provided organizational charts and concise descriptions of each (DHS) By Charles L. White, Director, Government & Military Relations of the departments, commands, directorates, centers, offices, and HQs that comprise our partners in the Defense he U.S. Department of Defense (DoD) is the single largest regional transportation offi ces that assist the military members Personal Property Program. Thousehold goods shipper in the world, awarding more than with their moves and also award traffi c to the service providers. U.S. Deptment of Defense 500,000 moves per year. This accounts for, by most estimates, The personnel at the transportation offi ces, known as Person- Office of The Office of the Secretary of Defense Secretary of Defense approximately 25 percent of the entire world’s household goods al Property Processing Offi ces (PPPO), Personal Property Ship- (OSD) is the principal staff element of the Military Surface market. The fact that DoD owns no “organic” lift capacity forces ping Offi ces (PPSO), Joint Personal Property Shipping Offi ces Secretary of Defense in the exercise of Air Mobility Deployment Military Sealift U.S. Coast Guard it to rely solely on the worldwide moving industry to relocate its (JPPSO) or Consolidated Personal Property Shipping Offi ces policy development, planning, resource Command (AMC) & Distribution Command Logistics (CG-4) personnel, and this symbiotic relationship results in a moving (CPPSO) depending on their size and responsibilities, are critical management, fiscal and program evaluation Command (SDDC) program whose annual budget exceeds $2.2 billion. pieces in the moving process. They are the entities that handle the responsibilities. OSD includes the offices The organization that manages the DoD household goods day-to-day operational mission of the program. They award ship- of the Secretary and Deputy Secretary of program is the Surface Deployment and Distribution Command ments, handle quality control, and approve accessorials and the Joint Chiefs Defense, Under Secretaries of Defense, (SDDC). That agency is charged not only with oversight of the payment of invoices. They are the “feet on the ground” for DoD of Staff Assistant Secretaries of Defense, General Coast Guard (J-4) household goods program but also with the management of much in the household goods moving process. Counsel, and many other staff offices to Claims Center of the DoD’s surface (truck and rail) movements of material and Representatives from SDDC, each of the military services assist in carrying out responsibilities. IAM Regional Storage personnel worldwide. and USTC meet periodically to discuss issues and formulate the SDDC Pacific Management SDDC Europe enjoys a positive working relationship with Offices (RSMO) SDDC is not a stand-alone entity.