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STRATEGIC PLAN Community Focused, Community Driven

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STRATEGIC PLAN Community Focused, Community Driven assion p • S m e o r v C i c • e n • o i F t o a c c i u d s e • D College Station Fire Department STRATEGIC PLAN Community Focused, Community Driven 2021-2024 VERSION 21.07 1 “As a staff member at Texas A&M, I have routine Services Provided interactions with CSFD—my perception is that the individuals are professional, competent, and caring. FIRE PROTECTION This impression applies to all levels of the organization and throughout all services provided.” The College Station Fire Department - Community Stakeholder provides primary fire protection for the City of College Station, including Texas “I volunteered at FD for several years. Our FD is first class”- Former Mayor A&M University. The department provides automatic aid fire protection for the City “ENGAGED. HELPFUL. INTELLIGENT. FORWARD of Bryan and mutual aid fire protection for THINKING.” - Community Stakeholder Brazos County. “I have requested life safety inspections, fire prevention programs on the non-emergency side. Perception—Excellent! On the emergency side— MEDICAL SERVICES multiple EMS requests for service. Response and CSFD provides primary EMS for the City of actions—Excellent!” - St. Thomas Aquinas Church College Station. The department provides Director of Facilities and Planning automatic aid EMS for the City of Bryan, mutual aid EMS for Texas A&M University and contract EMS for Brazos County. Inside This RISK REDUCTION Strategic Plan CSFD provides fire prevention inspections, LEADERSHIP 2 plan reviews, code enforcement, and cause/arson investigations through the DEPARTMENT OVERVIEW 3 fire marshal’s office. Fire safety and injury prevention education is provided through the CHIEF’S SUMMARY 4 CRR director’s office. LOCAL 4511 5 EMERGENCY MANAGEMENT VISION, MISSION, VALUES 6 CSFD emergency management provides RECENT DEVELOPMENTS 7 preparation, response, mitigation, and recovery when a disaster strikes. ACKNOWLEDGEMENTS 9 EXTERNAL FEEDBACK 11 SPECIAL OPERATIONS CSFD provides hazardous material response SWOT ANALYSIS 12 to the Brazos Valley region. Airport rescue firefighting services are provided to FIREFIGHTER SAFETY 13 Easterwood Airport. Technical rescue and swift-water rescue are provided to the city CUSTOMER SERVICE 15 and our automatic/mutual aid partners. FISCAL RESPONSIBILITY 17 Admin Leaders Shift Leaders Battalion Chief A Shift Mike Clements Battalion Chief B Shift Tim Hamff Battalion Chief C Shift Kevin Simmons Captain Charles Almanza Captain Clint Anderson Captain Brad Ballard Captain Chet Barker Captain Lewis Clinkscales Captain Tom Ferguson Captain Andrea Ferrell Captain Derek Gallion FIRE CHIEF Captain Joe Gibson RICHARD MANN Captain Scott Giffen Captain Deborah Hamff Captain Josh Harrington Captain John Kimbrough Captain Jeff Kuykendall Captain J.P. Moore Captain Leon Moore Captain Jason Neuendorff ASSISTANT CHIEF ASSISTANT CHIEF FIRE MARSHAL Captain Lauren Nolen CHRIS KELLY ERIC DOTSON ROBERT MUMFORD Captain Chad Phillips Captain Chris Poole Captain Tony Ray Captain William Shelton Captain Tim Sullivan Captain Tommy Tharp Captain Marvin Wagener Captain Lance Williams BATTALION CHIEF TRAINING BATTALION CHIEF ADMIN BATTALION CHIEF EMS Captain Jimmy Yow JAMES MCNEELY JOSH VARNER JASON GILES Although leaders and followers “ are closely linked, it is the leader who often initiates the relationship, creates the communication linkages, and carries the burden for EMERGENCY MANAGEMENT maintaining the relationship. COORDINATOR ADMINISTRATIVE CAPTAIN - Peter Northouse TRADD MILLS STUART MARRS “ 2 Department Overview CITY MANAGER DEPUTY CITY MANAGER FIRE CHIEF EMERGENCY ASSISTANT CHIEF MANAGEMENT ADMINISTRATION ASSISTANT CHIEF FIRE MARSHAL COORDINATOR & SUPPORT OPERATIONS STAFF ASSISTANT BUSINESS A SHIFT B SHIFT C SHIFT DEPUTY FIRE SPECIALIST BATTALION CHIEF BATTALION CHIEF BATTALION CHIEF MARSHALS BATTALION CHIEF CAPTAINS CAPTAINS CAPTAINS CIVILIAN FIRE ADMIN INSPECTOR CAPTAIN ACCREDITATION DRIVER/ DRIVER/ DRIVER/ COMMUNITY RISK RECRUITING/PIO OPERATORS OPERATORS OPERATORS REDUCTION CONTRACTS PARAMEDIC II PARAMEDIC II PARAMEDIC II PROCUREMENT SUPPLY “ QUARTERMASTER FIREFIGHTERS FIREFIGHTERS FIREFIGHTERS BATTALION CHIEF TRAINING & COMPLIANCE The purpose of an organization is to enable common men to do BATTALION CHIEF uncommon things. EMS & SAFETY - Peter Drucker “ 3 Fire Chief’s Executive Summary It is with pride and enthusiasm that I share with you the 2021-2024 College Station Fire Department Strategic Plan. This plan is intended to address short and long term challenges and opportunities for our agency. When I joined this department in May 2020, I met with each member of my leadership team and each crew in the field to discuss my expectations and strategic initiatives. My strategic initiatives are improving firefighter safety, improving customer service delivery, and maintaining fiscal responsibility. My emphasis is on critical decision making, progressive leadership, and labor-management relations. These initiatives will guide the departments goals and objectives for budgetary planning, emergency field operations, emergency medical services, training and education, emergency management in disaster response, fire prevention, and public education. Strategic Initiatives should have the following features • Simple and concise • Scalable and doable throughout our organization • Driven by transparent communication with internal and external stakeholders • Imbedded in the culture and decision-making matrix • Aligned with budgetary allocation of resources As we see tremendous growth throughout the College Station and Brazos County area, the demands for service and strain on critical infrastructure becomes apparent. A community-driven approach to strategic planning gives stakeholders the ability to help draw the map for the fire department’s future. The College Station Fire Department has a tremendous team of first responders and professional support staff. I am grateful to our city council, city management team, other city departments, our community and university partners, as well as our CART, Rehab, and Citizens Fire Academy Alumni Association for their enduring support of our mission. Most importantly, I am grateful to the citizens of this community for your continued support of our department and the women and men who serve you every day. BE SAFE, BE NICE, & BE ENGAGED, Richard Mann, Fire Chief 4 Statement of Purpose of the College Station Professional Fire Fighters Association IAFF Local 4511 The objective of the local shall be: To organize all fire fighters; to secure just compensation for their services and equitable settlement of their grievances; to promote as safe and healthy working environment for fire fighters as is possible through modern technology; to promote the establishment of just and reasonable working conditions; to place the members of the local on a higher plane of skill and efficiency; to promote harmonious relations between fire fighters and their employers; to promote the research, treatment ,and to assist victims of burns and other related problems common to the fire service; to encourage the establishment of schools of instruction for imparting knowledge of modern and improved firefighting and prevention; to promote charitable organizations, to assist the citizens we serve to prevent service requests, to cultivate friendship and fellowship among its members, to honor and memorialize the fallen members of fire service with our pipes and drums team. We shall not strike or take active part in sympathetic strikes as our position is peculiar to most organizations, as we are formed to protect the lives and property of the community in case of fire or other serious hazard. It shall be the intent of the local to discourage friction and ill will among its members. It shall be further the ideal of the Local to create a feeling of goodwill and cooperation between itself, city, county, and state governments. MESSAGE FROM LOCAL 4511 PRESIDENT, PATRICK DUGAN “The College Station Professional Firefighters Association works hard to maintain an open dialogue with the administration, the City of College Station, and members of the City Council. This helps to ensure the College Station Fire Department remains among the most professional, well trained and equipped in the state. We strive for competitive pay and firefighter well-being to ensure that College Lewis Clinkscales, Jacob Prazak, and Local 4511 Station and the Fire Department remain a donate $500 to the Junior League of Bryan/ desirable place to live and work. We continue College Station’s “Stuff the Bus” campaign which to look forward to working together to bring ensures local school children have classroom the best service to our citizens.” supplies. Camp 4 All campers say thanks to CSFD, BFD, and their Local Associations for bringing fire trucks and spending the day with them in Burton, Texas during June. This camp is supported by the Muscular Dystrophy Association’s Fill-the- Boot campaign. 5 OUR VISION: Vision CSFD will create a community free from preventable harm; we will create This statement expresses the ideal order anywhere there is chaos. vision for the College Station Fire Department. It is written in the future tense to show that it is a OUR MISSION: guide for every decision that comes CSFD continually reduces risk in our community through fire and health our way. Since implementing this safety education, fire prevention and investigation, emergency management, vision the department has reduced and special event operations. We increase operational readiness through preventable
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