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Nimsoft Server Installation and User Guide 5.1 Contact Nimsoft For your convenience, Nimsoft provides a single site where you can access information about Nimsoft products. At http://support.nimsoft.com/, you can access the following: ■ Online and telephone contact information for technical assistance and customer services ■ Information about user communities and forums ■ Product and documentation downloads ■ Nimsoft Support policies and guidelines ■ Other helpful resources appropriate for your product Provide Feedback If you have comments or questions about Nimsoft product documentation, you can send a message to [email protected]. Legal Notices Copyright © 2011, Nimsoft Corporation Warranty The material contained in this document is provided "as is," and is subject to being changed, without notice, in future editions. Further, to the maximum extent permitted by applicable law, Nimsoft Corporation disclaims all warranties, either express or implied, with regard to this manual and any information contained herein, including but not limited to the implied warranties of merchantability and fitness for a particular purpose. Nimsoft Corporation shall not be liable for errors or for incidental or consequential damages in connection with the furnishing, use, or performance of this document or of any information contained herein. Should Nimsoft Corporation and the user have a separate written agreement with warranty terms covering the material in this document that conflict with these terms, the warranty terms in the separate agreement shall control. Technology Licenses The hardware and/or software described in this document are furnished under a license and may be used or copied only in accordance with the terms of such license. No part of this manual may be reproduced in any form or by any means (including electronic storage and retrieval or translation into a foreign language) without prior agreement and written consent from Nimsoft Corporation as governed by United States and international copyright laws. Restricted Rights Legend If software is for use in the performance of a U.S. Government prime contract or subcontract, Software is delivered and licensed as "Commercial computer software" as defined in DFAR 252.227-7014 (June 1995), or as a "commercial item" as defined in FAR 2.101(a) or as "Restricted computer software" as defined in FAR 52.227-19 (June 1987) or any equivalent agency regulation or contract clause. Use, duplication or disclosure of Software is subject to Nimsoft Corporation’s standard commercial license terms, and non-DOD Departments and Agencies of the U.S. Government will receive no greater than Restricted Rights as defined in FAR 52.227-19(c)(1-2) (June 1987). U.S. Government users will receive no greater than Limited Rights as defined in FAR 52.227-14 (June 1987) or DFAR 252.227-7015 (b)(2) (November 1995), as applicable in any technical data. Trademarks Adobe®, Acrobat®, Acrobat Reader®, and Acrobat Exchange® are registered trademarks of Adobe Systems Incorporated. Intel® and Pentium® are U.S. registered trademarks of Intel Corporation. Java(TM) is a U.S. trademark of Sun Microsystems, Inc. Microsoft® and Windows® are U.S. registered trademarks of Microsoft Corporation. Netscape(TM) is a U.S. trademark of Netscape Communications Corporation. Oracle® is a U.S. registered trademark of Oracle Corporation, Redwood City, California. UNIX® is a registered trademark of the Open Group. Contents Chapter 1: Nimsoft Server Introduction 9 Chapter 2: Nimsoft Server Installation 13 Prerequisites .................................................................................... 13 Microsoft Windows platform ................................................................... 14 Linux platform ............................................................................... 15 Java Virtual Machine .......................................................................... 17 Solaris platform .............................................................................. 18 Java Requirements ............................................................................ 18 Installation requirements .......................................................................... 19 System requirements ............................................................................. 20 Preparing a database for a SLM installation ........................................................... 21 MS-SQL Server ............................................................................... 22 MySQL ...................................................................................... 23 Oracle ...................................................................................... 24 Modifications made on computers when Nimsoft is installed ............................................ 25 Modifications made when Nimsoft Server or Nimsoft Infrastructure is installed (Windows 2000/XP/2003/ Vista/2008/Windows 7).......................................................... 26 Modifications made when Robot is installed (Windows 2000/XP/2003/ Vista/2008/Windows 7) .......... 27 Nimsoft Licenses ................................................................................. 28 The Nimsoft Server Installation Wizard .............................................................. 29 Nimsoft Server First-time Installation ............................................................ 29 Nimsoft Server Upgrade ....................................................................... 44 Chapter 3: Accessing Nimsoft Server 65 Introduction ..................................................................................... 65 Modifying the layout of the menu bar ........................................................... 69 Browser Setup ............................................................................... 74 Chapter 4: Planning your installation 75 Introduction ..................................................................................... 75 Planning and Establishing your Infrastructure ......................................................... 76 Defining your goals ........................................................................... 76 What domains do you need? ................................................................... 77 Where do you need hubs? ..................................................................... 78 Planning and Establishing your ALARM Installation .................................................... 79 Contents 5 Defining your goals ........................................................................... 79 Planning the Infrastructure ..................................................................... 79 Where do you need nas probes? ................................................................ 80 Chapter 5: Client Installations 81 Introduction ..................................................................................... 81 Installation in a fire-walled environment ............................................................. 86 Introduction ................................................................................. 86 Rather use an open Internet solution with Direct QoS Access? ....................................... 86 What is a DMZ ............................................................................... 87 What is a tunnel .............................................................................. 88 Installation order ............................................................................. 89 Deploying dashboards to the DMZ web server .................................................... 93 Enabling Dashboards in the DMZ to receive alarm events from the outside ............................ 95 Installing Enterprise Console ....................................................................... 96 Installing Infrastructure Manager .................................................................. 102 Installing Service Level Manager ................................................................... 107 Installing Nimsoft Infrastructure on Windows ........................................................ 112 Installing a Windows Robot ................................................................... 112 Normal installation .......................................................................... 115 For Cloud setup ............................................................................. 120 Installing Windows Robot, Hub, Distribution Server and Alarm Server ............................... 125 Using legacy Windows Installer ................................................................ 137 Installing Nimsoft Server on Linux and Solaris ........................................................ 138 Installing Nimsoft Infrastructure on Unix ............................................................ 157 Installing Nimsoft Infrastructure on a Unix computer on your internal network ....................... 158 Unix Installation Utility (nimldr) usage .......................................................... 160 Robot installation from the Nimsoft Archive ..................................................... 162 Infrastructure installation from local file ........................................................ 165 Installing Nimsoft Infrastructure on a Unix computer in a DMZ ..................................... 167 Uninstalling the Nimsoft Server .................................................................... 169 Infrastructure installation, Tunnel Server ...........................................................
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